DTDC Courier & Cargo Complaints & Reviews

My courier reched Bellary on 21st this month and till today 24th this was not delivered by DTDC, I have called your ASM Mr Arif 3 days back but till no response from any of your representative, your franchise owner speaking without responsible
Consignment no H60133052

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My name is Mohammed anas perwez
My consignment no is D85389215
My friend sent me my laptop and I received it on 20 jan 2021 but it's damaged and i filled complain thrice in dtdc but they ar no assisting and it was a insured parcel upto 50000 of surcharges but they are not replying me regarding it my laptop display is damaged and has few dents and scratches on its surface please help me regarding this

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I work from home at Malvan, a town in the Sindhudurg district. I was supposed to receive my office Laptop through DTDC. The DTDC person called me and told that they cannot deliver to Malvan. He asked me to come to Kankavli which is 55 km away from my home immediately. The person talked to me rudely and asked me raised a cmplaint. If DTDC could not deliver to Malvan then why did they accept the order. My company could have booked through some other courier company. This is cheating with customer and needs serious action. This is totally unprofessional and highly unacceptable. I want my Laptop delivered immediately. My office work is held up due to this. The Consignment Number is V61139638 with DTDC. The delivery address is 74, Miryabanda, Sarekot, Tal Malvan, Dist Sindhudurg.416606. Please look into the issue urgently. .

May 19, 2022

Complaint marked as Resolved

The laptop was delivered after follow up calls.

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Address: IIT Madras

My parcel (A[protected] was out for delivery but wasn't delivered and instead now its showing as undelivered because of wrong or incomplete address. I didn't even receive a phone call from the company side. I need my parcel delivered to me. Totally unprofessional way of delivery, i was already waiting too long for my parcel to get out of the Chennai apex facility and finally be out for delivery. So disappointed with this service. Customer service people are also kind of rude. I AM SO DONE.

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Tracking number H40928188
Is stating incomplete/wrong address and product not delivered.
No one tried to contact the phone number provided in the address.

Can someone please contact and address the issue. Why have been the customer not informed on cal instead you update online as wrong/incomplete address.

I request to do the needful soon

Thank you

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A courier sent from delhi to kolkata on 21/01/2021 is not traceable with consignment no. Z60333393

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Address: Jealgora No-10 near jorapokhar thana, dhanbad, jharkhand

Dear Sir,
We have booked a cartoon (Costly Diary) under DTDC Consignment No - D63496767 on dated:[protected] from Dhanbad to Chhindwara but till today it has not reached to destination for delivery. Whereas at the time of booking we were ensured that it would take two - three days to reached chhindwara.
Please take it very serious and do the needful immediately.

Thanks & Regards.

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I sent a consignment consisting a laptop, charger and ID card with consignment number D63066613 on 20th Jan 2021. When I tracked the courier it was showing "office closed or door locked". I tried to call dtdc gurgugram location people but they didn't pick the call after trying multiple times.

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A courier was sent to me on the 21/01/2021 from delhi to my kolkata address.Whenever i try to track the consignment number it is showing invalid
The consignment number is Z60333393

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Address: Betlaykub, ganj chowk kabirchak darbhanga bihar 846009

I have not received my consignment ...Till dated
It has been lost my consignment from ur side as par the talk of darbhanga curior office
Delhi mor
Doc.. no. D62031572

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Address: Ahmedabad

Dear Sir/Madam,

My client booked courier from Noida to Ahmedabad dated ; 16 Jan 21, courier reach Ahmedabad on 18 Jan 21 and it was reached Gota DTDC Branch on 19 Jan 21 but not deliver and status shown in stacking that "RECEVER REQUESTED DELIVERYON ANOTHER DATE " any delivery person not contacted me for delivery, and i have not answer for such, same also status shown on 20 Jan 21,

Today (21 Jan 21 ) i have contacted to Gota Branch Mo No. [protected], not answer anything and cut my call, many time i have to contacted but not received my call...

Courier is urgent and it is laying in Ahmedabad gota branch from last 02 days but not deliver, i m very disappoint about your service, i have also told to my business client to not send courier in DTDC any time

Doc No. Z44012178

Hope for your positive reply and action against such agency which spoil the name of good brand "DTDC"

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I received my package in a worst/ pathetic condition..The courier was booked on 12/1/2021 and it got delivered to me on 15/1/2021 at around 3.55pm.The box was full of dry papads and few savouries which was opened by rat..when I saw that box literally I was shocked. It came with big hole and packets were opened...Everything was messed up. My consignment number AWB No:D63860421.I have spent the amount of Rs.1500/-for this package..kindly take necessary action and refund my money...It's complete loss.

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Address: Bengaluru

The Product Shown as Delivered but not delivered to me. DTDC is doing scam with its customers never opt for DTDC ever again!! if my issue is not solved ill even sue them for it.

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Address: Bengaluru

Product Not Delivered but shown Delivered in tracking
Very Worst service by DTDC. I want my item to be delivered asap and I will never order anything via dtdc again

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Address: gayatriphoto Badlapur (west) Vimal Patel

Book Date:[protected] CN NO - A47367840 my Pakacge Not Deleverd yet on time. its took much time.

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My parcels courier number is C05780834.
To Address :
Amrutha Thananchayan
22, Velayudha gounder street,
South paal panai cherry, Nagapattinam - 611001
With these I had given two contact numbers of that address.
It is booked on 04/01/2021. Now it's been 15 days over till now they didn't deliver the parcel it's been showing redirected and not even update the status and not responding the calls.We had tried more than 100 calls to every number of Thanjavur branch and no one had picked it up.

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Address: 700129

My order has been marked as been delivered. But I have not received any product or call. My consignment number: K2789455. I also raised two times complain from DTDC portal. but not received any update.
Ticket number : 18220487. Attached all the document

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D63388465
V60738675

Tv and mixi broken in transit

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My courier tracking number is H 22288304, address is h.no.3-9-1, SURYODAYA colony, lb Nagar, pin 500074 with the name RASHEEDA is delivered to wrong address, it's very important courier.please kindly respond immediately to solve the issue.

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My luggage was booked for courier on 16th Dec 2020 from Ranchi to Vadodara. There were 2 luggage, one got delivered and other is missing. Today is 19th Jan, more than a month after the booking and i am not able to track it in site as well .

My consignment number is D60351083.

They did a few phone calls and thats it for the follow up, no response.

I am not aware where my luggage is, they are saying that it is mis routed, but no one has any idea where.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 143

Courier not received

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Damaged parcel

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Office Laptop not delivered

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Regarding status of parcel

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Incomplete address or wrong - (cir)

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Consignment Z60333393 not traceable

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Cartoon not to read destination, Chhindwara

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Consignment delivery from rewari to Gurugram

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Consignment number not traceable

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My consignment

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Courier not deliver and wrong status show in stacking

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Box was damaged

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K35935045 Product Not Delivered but shown Delivered in tracking

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Product Not Delivered but shown Delivered in tracking

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My Package Not Delivered yet.

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Parcel not delivered

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I have not received the product

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TV screen broken - 32'.

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Delivered to wrong address

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Parcel lost by the company

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