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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 143

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M
Maria Shaikh
Dec 16, 2020
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Address: Varanasi

My friend send me a parcel through DTDC on 4 Dec 2020 My consignment number is D75897271 ..the parcel is yet not deliver to my door step nor they have contacted me.. Moreover they are updating wrong...They updated wrong reasons like 'receiver not available' or 'receiver requested for the another date'..I called them but no response..In the tracking detail it is showing the parcel is with Varanasi Hub office..Please resolve my issue
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    S
    Sphurtiii
    Dec 15, 2020
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    I am adv Sphurti Kothare from Goa. The parcel was send by Jaipur fit, Jaipur, Rajasthan mob no.[protected] to me with tracking no. D80074153. On 14.12.2020 Your Parcel was given to my neighbor despite she telling him not to give her. No doubt I collected my parcel from her but your delivery agent should not have given my parcel to her if my house was locked. He should have phoned me. He has given three times my parcels to neighbor.
    Hence I file complaint against the delivery agent of Margao office, GOA. How he can be such irresponsible. The parcel which is addressed to me should be delivered to me only and in my absence could easily call on my mobile.
    I have attached screenshot of tracking of my parcel.

    Thanks

    Adv Sphurti Kothare
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      V
      Vikram KB
      from Powai, Maharashtra
      Dec 15, 2020
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      Customer has not received the parcel.

      Tracking ID is : A47093435
      +1 photos
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        M
        Mo Suk
        from Powai, Maharashtra
        Dec 15, 2020
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        Hi m trying to track my parcel but no data availble showing T00887833 awb
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          Nishaljain
          Dec 15, 2020
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          We had sent some dresses to be gifted to my family and out of 20 dresses which i sent only 17 of them reached. The parcel had plastic wrap over the carton and inspite of that it was been badly opened and the tape was cut and the dresses were taken out and again the plastic was rewraped.
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            M
            monikabalan
            Dec 14, 2020
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            Tracking number D75903771

            NOT ATTENDING DELIVERY IT'S GETTING TOO DELAY
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              sonakaur
              Dec 14, 2020
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              Address: D-269 Sarvodaya Enclave,New Delhi-110017

              I was suppose to receive my courier at Diwali which was dispatch from my office (Avery Dennison) in October to me on occasion of Diwali but have never expected that I would not be very lucky to received it on time. So requesting you to at least now get the same dispatched at my address .
              Let me know the status at sonali.[protected]@gmail.com
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Dec 16, 2020
              Updated by sonakaur               [protected] I have not received any update on the ticket number.
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                T
                T Dhan Raj
                from Powai, Maharashtra
                Dec 14, 2020
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                Address: T. Dhan Raj, SA-2/6, Manikgarh cement, PO- gadchandur, Tehsil- Korpana, Dist- Chamdrapur, Maharashtra-442908

                Dear Sir,
                T. Ganapathi Rao ([protected], Sompeta A.P.) had sent me 2kgs of CASHEW nuts on 01.12.2020 by DTDC courier. I had received the call from DTDC courier boy on 10.12.2020. When i received my parcel, had doubt as parcel packet was damaged. Then i checked the weight of parcel, it was only 1kg instead of 2kgs. Because of this i did not take my parcel. I called to Mr Jitendra Jione ([protected], DTDC Gadchandur, Chandrapur, Maharashtra) and DTDC sompeta (A.P., [protected]) but i didn't received response of them. I lost my 2kgs of cashew nuts. I request to refund my Rs1800 (material cost + courier cost).
                All related documents are attached.
                Regards,
                T. Dhan Raj, SA-2/6, Manikgarh cement,
                PO- gadchandur, Tehsil- Korpana, Dist- Chamdrapur, Maharashtra-442908,
                [protected]
                [protected]@rediffmail.com
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                  V
                  Vijay Elisala
                  from Powai, Maharashtra
                  Dec 14, 2020
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                  Address: Kalyani nagar 2nd line Do:no: 6-9-513 Opposite yaganti steriling appartment Palakaluru roag Gujjanagundla Guntur 522006

                  I have no call and msg they say receiver is not available but we have not received any information but we are saying delivery is not available at our delivery office, delivery boys
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                    K
                    karthikbsrinivasa
                    Dec 12, 2020
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                    1) Delay in arrival of shipment: Payment done on 18Nov, 2 boxes collected on 26Nov. Only 1 box in broken condition arrived on 12Dec2020.

                    2) Box 2 has not come - Want to know status of 2nd box and when it'll be delivered.

                    3) Attachments:
                    Pictures of Broken condition box 1,
                    DTDC receipt of payment dated 18Nov for 55.17GBP,
                    DTDC Job ID that says 2 boxes (dated 18Nov)
                    Email corresponding with DTDC staff, who also say 2 boxes (dated 01Dec)
                    +5 photos
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                      A
                      Ananya Bhattacharyya
                      from Powai, Maharashtra
                      Dec 12, 2020
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                      Address: Begusarai

                      The AWB no B74185932 was dispatched from Bangalore on 2nd December and arrived in Begusarai (destination) by 7th December, in portal it has been showing in Patna for last 5 days where as it was in Begusarai.

                      the dtdc center in Kali asthan chowk in Begusarai did receive the package and didnt even try to deliver or call the receiver to deliver the package.

                      Atlast the package went back to Patna.

                      we are trying ro get the package since 10th and contacting customer care continuously to get the package and the customer care everytime says that one executive will call or you will get your delivery by evening. I had to travel and had to cancel because of this irresponsibility shown by DTDC. I would not recommend anyone that's a different topic but I want someone to take serious escalation on the counter DTDC has in Kali asthan chowk.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      can someone solve this asap
                      Reply
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                        P
                        Pverma11
                        from Powai, Maharashtra
                        Dec 12, 2020
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                        Data for the Tracking ID D92985607 is not available and SMS shows invalid tracking ID.
                        Its been 3 days. The parcel is from Noida to be delivered in Agra.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          N
                          n2k
                          Dec 11, 2020
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                          My office sending me a laptop, desktop and mouse. so yesterday i got this assets. but when i checked my all products, in that out side box is fully damage and inside laptop box also damage. then i am getting my mouse. mouse is missing for me. consignment no is D61227364.
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                            I
                            I'm Avijit Biswas
                            from Powai, Maharashtra
                            Dec 11, 2020
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                            Address: Bagula, Nadia, Pin- 741502, WB, India

                            Consignment number K35799095. I have paid Rs.330 for delivered a parcel (0.932 kg) to my home. But 10 days gone, till now they have not delivered. Now its showing that, the parcel returning to the origin place. Need proper action against DTDC. They are cheating with us.
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                              M
                              Maddi Sravani
                              from Hyderabad, Telangana
                              Dec 11, 2020
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                              Address: suram colony IDA jeedemetla

                              Hii
                              the tracking status is delivered in december 8 at 9.pm..but still item not received.. so many times contact near by suraram dtdc service but not responding..
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                Sulaiman Karim
                                from Powai, Maharashtra
                                Dec 11, 2020
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                                Address: Joosabs, 168 East Masi Street, Madurai 625001

                                Waybill No. D62764409 from Hyderabad to Madurai.
                                The worst service of any courier company. The parcel reached Madurai and in spite of calling for delivery- there was no response. Eventually, I had to send my staff to collect the parcel from their office which is around 6 Kms from my place.
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                                  P
                                  pola govardhan
                                  Dec 11, 2020
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                                  Address: To Sridevi H-no-8-3-2/VN/83 Viratnagar, karmanghat Behind mandamallama function hall. Hyderabad 500097. pH:6302837689

                                  Date 3/11/2020...I will book one parcel of silk saree Dharmavaram to Hyderabad ..but not received my parcel to customer .. please solve it missing parcel
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Dec 11, 2020
                                  Updated by pola govardhan                                   I will book my silk saree parcel at 3/11/2020... Dharmavaram to Hyderabad..but not delivered... missing parcel
                                  Dec 11, 2020
                                  Updated by pola govardhan                                   Saree price Rs.12000 .. please solve my problem

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                                    S
                                    Sk1994
                                    from Powai, Maharashtra
                                    Dec 11, 2020
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                                    I have been cheated on why I had given the parcel to the Saturdays company and asked you to be delivered my guard Monday and I have not received my parcel yet.
                                    I was very hurt because of, I lost my job and I lost 100000 lac, I have a consignment.no D62489175 I am very sad from dtdc agent who has stopped picking up the phone from Delhi, I have been calling for the last 4 days, but there is no answer, his name is Ravindra and He also took more money from me, he said that if I send with the plane, I will reach soon
                                    Shekhar [protected] courier no D62489175
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                                      Nexon2018
                                      from Powai, Maharashtra
                                      Dec 11, 2020
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                                      Address: Sathupalli khammam dt

                                      In Hyd DTDC, I have dropped my package for local transfer with 1.6 kg and charged 300. Issue is with destination DTDC loction where they are forcing us to pick the package instead of delivery to promised location with rude behaviour. I went back to the drop-off location and request for help and waste of time. I am keep on calling customer support they don't answer again again and again. If by luck they pick my call then it is out for delivery that's it nthg much inputs they can provide. Useless when they cannot even communicate with customer for local transfer!
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                                        E
                                        Elsee Solomon
                                        Dec 11, 2020
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                                        Tracking number: B62878839

                                        The goods are dispatched per status but it had not been delivered. Need your assistance in tracking the package
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