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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 143

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A
Afzal Dhankwala
from Delhi, Delhi
Dec 19, 2020
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Address: Baroda

I've couriered a gift to Kheda (Gujarat). There were two products while giving the product to the facility. I was shocked to receive a feedback ftom my friend that there is only one product received. While giving the product to the facility in Chennai the product weight was 300 gram however upon receipt of the product it was 100 gram. These details are updated in DTDC system.

I did not hear anything from the company yet. Also, none of the offices (office from were the product was dispatched / receiver unit) are responding appropriately.

Kimdly help.

I lost a bluetooth headset worth 3000.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Tradition Uphold
    from Delhi, Delhi
    Dec 18, 2020
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    I have had a parcel sent to my customer and they were asked to go to their office to collect as the address they entered not serviceable.My questions is if the pincode was not serviceable why did the DTDC site first approve of that pincode and moreover it was just 3km from the office. Ehy can't they deliver when the place is so near that means they are not at all customer oriented.Now if their site approved it's their responsibility to have it delivered not like some government office service..The franchise are pathetic set o[censored]nprofessional people. First of all they say no then it's no..they themself asked me to complain as they do not care..n more over there are no company presense n number to raise our concern..the numbers given are not working as well no one responds.. Inspite of telling the customer's issue that they are old people n can not go n collect from office..this is in Alleppey district..
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Dec 18, 2020
    Updated by Tradition Uphold
    This is in Alleppey branch and kalavoor franchise
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      S
      simran rattol
      Dec 18, 2020
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      Address: village. chappar post office distt patiala
      Website: dtdc

      I sent couier from India to vancover (Canada) on 24nov 2020 it is not delivered. when i track it showed in transit. i want to to the reason for delay and plz update when i can get it. it is very important for me.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Admin Ppisr
        from Delhi, Delhi
        Dec 18, 2020
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        Address: Poornaprajna Institute of Scientific Research, #167, Bidalur Post, Devanahalli 562 164.

        Poornprajna Institute of Scientific Research is situated around 8Kms from the Devanahalli town. We are receiving samples, documents or consignments from all over. But when it is sent through DTDC (Desk-to-Desk Courier - to be precise) will never come to deliver them to the address mentioned on the documents, consignments etc. This is a wrong practice followed by the Devanahalli agency. Please advise your agent to follow the law of courier and arrange to deliver the goods.documents to the address mentioned on it. Or ask them not to book any consignment, documents are any thing to this address. If this is not followed, we are open even to lodge a complaint with the Consumer Court also. Even, the behaviour of the persons are also very rude in nature. please ensure that, in future any thing booked through DTDC to our institute should be delivered to the address mentioned. Regards, Senior Administrative Officer, Poornaprajna Institute of Scientific Research, Bidalur Post, .
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          aleem786
          from Idukki, Kerala
          Dec 18, 2020
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          Consignment number Z56921909 .

          Reference :
          Case#17971200,
          I have seen no response from care team, seems my consignment was theft by DTDC courier, I need justice, immediately provide me consignment or compensation of 10, 000/- !
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            K
            Kiran Andhra
            Dec 18, 2020
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            My parcel got booked in Nagercoil on[protected] which usually takes 2 days to deliver at Vizag but it’s been 10days the package is not delivered and there is no response from Dtdc
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              sitaramkaundal
              from Powai, Maharashtra
              Dec 17, 2020
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              Consignment no D80084724 booked on 12 Dec 29 for Mumbai.
              Tracking status shows consignment delivered successfully on today but I have not received the parcel.
              My mobile No is [protected]
              Request the matter may be investigated for wrong staus and instruction be given to made the delivery at the correct address as soon as possible.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                K
                Kalpana Bhatt
                from Delhi, Delhi
                Dec 17, 2020
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                Address: A2/305 Haria dream park hatkesh Mira Road east 401107

                My consignment no Is D94228797 send from Delhi on 21st November 2020 and not yet delivered.. no one is picking up my calls parcel value is 12000 and it’s a gift for my child’s first birthday from my sister
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Axis Production
                  Dec 16, 2020
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                  CONSIGNMENT NUMBER : D62908228

                  Courier delivered to wrong person and wrong place and delivered acknowledgement
                  copy is not providing by the DTDC RANIPET.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    KAUSHIKA SHARMA
                    from Delhi, Delhi
                    Dec 16, 2020
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                    Address: SHARMAGALI, DHOBIPARA

                    I have posted some official papers works which has to be delivered on 14 December. and now it's 16 December . DTDC courier is one of the worst courier services I have ever seen .this is for the last time I have used it .but will make sure that further not me nor my relatives will use this useless courier service.the executive also never picks the call then why the hell you give your contact number ..
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Marvi
                      from Powai, Maharashtra
                      Dec 16, 2020
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                      I have been provided with a tracking ID D80166481.It's been a week since the tracking status is saying no data available. There is no proper way to contact them and they are not replying to my emails.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Maria Shaikh
                        Dec 16, 2020
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                        Address: Varanasi

                        My friend send me a parcel through DTDC on 4 Dec 2020 My consignment number is D75897271 ..the parcel is yet not deliver to my door step nor they have contacted me.. Moreover they are updating wrong...They updated wrong reasons like 'receiver not available' or 'receiver requested for the another date'..I called them but no response..In the tracking detail it is showing the parcel is with Varanasi Hub office..Please resolve my issue
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          Sphurtiii
                          Dec 15, 2020
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                          I am adv Sphurti Kothare from Goa. The parcel was send by Jaipur fit, Jaipur, Rajasthan mob no.[protected] to me with tracking no. D80074153. On 14.12.2020 Your Parcel was given to my neighbor despite she telling him not to give her. No doubt I collected my parcel from her but your delivery agent should not have given my parcel to her if my house was locked. He should have phoned me. He has given three times my parcels to neighbor.
                          Hence I file complaint against the delivery agent of Margao office, GOA. How he can be such irresponsible. The parcel which is addressed to me should be delivered to me only and in my absence could easily call on my mobile.
                          I have attached screenshot of tracking of my parcel.

                          Thanks

                          Adv Sphurti Kothare
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            V
                            Vikram KB
                            from Powai, Maharashtra
                            Dec 15, 2020
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                            Customer has not received the parcel.

                            Tracking ID is : A47093435
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              M
                              Mo Suk
                              from Powai, Maharashtra
                              Dec 15, 2020
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                              Hi m trying to track my parcel but no data availble showing T00887833 awb
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Nishaljain
                                Dec 15, 2020
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                                We had sent some dresses to be gifted to my family and out of 20 dresses which i sent only 17 of them reached. The parcel had plastic wrap over the carton and inspite of that it was been badly opened and the tape was cut and the dresses were taken out and again the plastic was rewraped.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  monikabalan
                                  Dec 14, 2020
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                                  Tracking number D75903771

                                  NOT ATTENDING DELIVERY IT'S GETTING TOO DELAY
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    S
                                    sonakaur
                                    Dec 14, 2020
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                                    Address: D-269 Sarvodaya Enclave,New Delhi-110017

                                    I was suppose to receive my courier at Diwali which was dispatch from my office (Avery Dennison) in October to me on occasion of Diwali but have never expected that I would not be very lucky to received it on time. So requesting you to at least now get the same dispatched at my address .
                                    Let me know the status at sonali.[protected]@gmail.com
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Dec 16, 2020
                                    Updated by sonakaur
                                    [protected] I have not received any update on the ticket number.
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                                      T
                                      T Dhan Raj
                                      from Powai, Maharashtra
                                      Dec 14, 2020
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                                      Address: T. Dhan Raj, SA-2/6, Manikgarh cement, PO- gadchandur, Tehsil- Korpana, Dist- Chamdrapur, Maharashtra-442908

                                      Dear Sir,
                                      T. Ganapathi Rao ([protected], Sompeta A.P.) had sent me 2kgs of CASHEW nuts on 01.12.2020 by DTDC courier. I had received the call from DTDC courier boy on 10.12.2020. When i received my parcel, had doubt as parcel packet was damaged. Then i checked the weight of parcel, it was only 1kg instead of 2kgs. Because of this i did not take my parcel. I called to Mr Jitendra Jione ([protected], DTDC Gadchandur, Chandrapur, Maharashtra) and DTDC sompeta (A.P., [protected]) but i didn't received response of them. I lost my 2kgs of cashew nuts. I request to refund my Rs1800 (material cost + courier cost).
                                      All related documents are attached.
                                      Regards,
                                      T. Dhan Raj, SA-2/6, Manikgarh cement,
                                      PO- gadchandur, Tehsil- Korpana, Dist- Chamdrapur, Maharashtra-442908,
                                      [protected]
                                      [protected]@rediffmail.com
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Vijay Elisala
                                        from Powai, Maharashtra
                                        Dec 14, 2020
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                                        Address: Kalyani nagar 2nd line Do:no: 6-9-513 Opposite yaganti steriling appartment Palakaluru roag Gujjanagundla Guntur 522006

                                        I have no call and msg they say receiver is not available but we have not received any information but we are saying delivery is not available at our delivery office, delivery boys
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