Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Oct 3, 2026
Complaints 11713
Resolved
1320
Unresolved
10393
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raviroshan930
from Noida, Uttar Pradesh
Jan 25, 2021
Report
Copy

Consignment Number : K36155656
In tracking details, the consignment is said to be undelivered due to wrong/incomplete address or wrong CIR, but the address given is absolutely fine as all other cooriers are delivered regularly without any trouble. The primary and alternate contact numbers mentioned on the consignment is also working, but noone from DTDC ever contacted on any of the given numbers.
My consignment contains important documents, please look into this and arrange the delivery at earliest.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    Yamini Vashista
    Jan 24, 2021
    Report
    Copy

    My consignment no is M02946472 they are showing succesfully delivered and i have not received the parcel.how this is possible even receiver also showing as D where have you delivered the parcel ? To whom ? You guys don't even call me once and didn't give qn otp as well. What kind of service you are providing.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    View replies
    When will i get parcel? Any chances of getting my parcel ?
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sreedhara K
      Jan 24, 2021
      Report
      Copy

      My courier reched Bellary on 21st this month and till today 24th this was not delivered by DTDC, I have called your ASM Mr Arif 3 days back but till no response from any of your representative, your franchise owner speaking without responsible
      Consignment no H60133052
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mperwez
        Jan 23, 2021
        Report
        Copy

        My name is Mohammed anas perwez
        My consignment no is D85389215
        My friend sent me my laptop and I received it on 20 jan 2021 but it's damaged and i filled complain thrice in dtdc but they ar no assisting and it was a insured parcel upto 50000 of surcharges but they are not replying me regarding it my laptop display is damaged and has few dents and scratches on its surface please help me regarding this
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajendra Malvankar
          from Kudal, Maharashtra
          Jan 23, 2021
          Resolved
          Report
          Copy
          Resolved

          I work from home at Malvan, a town in the Sindhudurg district. I was supposed to receive my office Laptop through DTDC. The DTDC person called me and told that they cannot deliver to Malvan. He asked me to come to Kankavli which is 55 km away from my home immediately. The person talked to me rudely and asked me raised a cmplaint. If DTDC could not deliver to Malvan then why did they accept the order. My company could have booked through some other courier company. This is cheating with customer and needs serious action. This is totally unprofessional and highly unacceptable. I want my Laptop delivered immediately. My office work is held up due to this. The Consignment Number is V61139638 with DTDC. The delivery address is 74, Miryabanda, Sarekot, Tal Malvan, Dist Sindhudurg.416606. Please look into the issue urgently. .
          May 19, 2022
          Complaint marked as Resolved 
          The laptop was delivered after follow up calls.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Swatzzzz
            Jan 23, 2021
            Report
            Copy

            Address: IIT Madras

            My parcel (A[protected] was out for delivery but wasn't delivered and instead now its showing as undelivered because of wrong or incomplete address. I didn't even receive a phone call from the company side. I need my parcel delivered to me. Totally unprofessional way of delivery, i was already waiting too long for my parcel to get out of the Chennai apex facility and finally be out for delivery. So disappointed with this service. Customer service people are also kind of rude. I AM SO DONE.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Minichicstories
              from Hyderabad, Telangana
              Jan 23, 2021
              Report
              Copy

              Tracking number H40928188
              Is stating incomplete/wrong address and product not delivered.
              No one tried to contact the phone number provided in the address.

              Can someone please contact and address the issue. Why have been the customer not informed on cal instead you update online as wrong/incomplete address.

              I request to do the needful soon

              Thank you
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kausmb
                Jan 23, 2021
                Report
                Copy

                A courier sent from delhi to kolkata on 21/01/2021 is not traceable with consignment no. Z60333393
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vinay Singh23
                  from Kolkata, West Bengal
                  Jan 23, 2021
                  Report
                  Copy

                  Address: Jealgora No-10 near jorapokhar thana, dhanbad, jharkhand

                  Dear Sir,
                  We have booked a cartoon (Costly Diary) under DTDC Consignment No - D63496767 on dated:[protected] from Dhanbad to Chhindwara but till today it has not reached to destination for delivery. Whereas at the time of booking we were ensured that it would take two - three days to reached chhindwara.
                  Please take it very serious and do the needful immediately.

                  Thanks & Regards.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Diksha Chaudhri
                    Jan 23, 2021
                    Report
                    Copy

                    I sent a consignment consisting a laptop, charger and ID card with consignment number D63066613 on 20th Jan 2021. When I tracked the courier it was showing "office closed or door locked". I tried to call dtdc gurgugram location people but they didn't pick the call after trying multiple times.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kausmb
                      Jan 23, 2021
                      Report
                      Copy

                      A courier was sent to me on the 21/01/2021 from delhi to my kolkata address.Whenever i try to track the consignment number it is showing invalid
                      The consignment number is Z60333393
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        À
                        चन्दन सहनी
                        Jan 22, 2021
                        Report
                        Copy

                        Address: Betlaykub, ganj chowk kabirchak darbhanga bihar 846009

                        I have not received my consignment ...Till dated
                        It has been lost my consignment from ur side as par the talk of darbhanga curior office
                        Delhi mor
                        Doc.. no. D62031572
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          divymistry
                          Jan 21, 2021
                          Report
                          Copy

                          Address: Ahmedabad

                          Dear Sir/Madam,

                          My client booked courier from Noida to Ahmedabad dated ; 16 Jan 21, courier reach Ahmedabad on 18 Jan 21 and it was reached Gota DTDC Branch on 19 Jan 21 but not deliver and status shown in stacking that "RECEVER REQUESTED DELIVERYON ANOTHER DATE " any delivery person not contacted me for delivery, and i have not answer for such, same also status shown on 20 Jan 21,

                          Today (21 Jan 21 ) i have contacted to Gota Branch Mo No. [protected], not answer anything and cut my call, many time i have to contacted but not received my call...

                          Courier is urgent and it is laying in Ahmedabad gota branch from last 02 days but not deliver, i m very disappoint about your service, i have also told to my business client to not send courier in DTDC any time

                          Doc No. Z44012178

                          Hope for your positive reply and action against such agency which spoil the name of good brand "DTDC"
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Balraj@14
                            from Bengaluru, Karnataka
                            Jan 21, 2021
                            Report
                            Copy

                            I received my package in a worst/ pathetic condition..The courier was booked on 12/1/2021 and it got delivered to me on 15/1/2021 at around 3.55pm.The box was full of dry papads and few savouries which was opened by rat..when I saw that box literally I was shocked. It came with big hole and packets were opened...Everything was messed up. My consignment number AWB No:D63860421.I have spent the amount of Rs.1500/-for this package..kindly take necessary action and refund my money...It's complete loss.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Austin Pinto
                              from Vasai-Virar, Maharashtra
                              Jan 20, 2021
                              Report
                              Copy

                              Address: Bengaluru

                              The Product Shown as Delivered but not delivered to me. DTDC is doing scam with its customers never opt for DTDC ever again!! if my issue is not solved ill even sue them for it.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Austin Pinto
                                from Vasai-Virar, Maharashtra
                                Jan 20, 2021
                                Report
                                Copy

                                Address: Bengaluru

                                Product Not Delivered but shown Delivered in tracking
                                Very Worst service by DTDC. I want my item to be delivered asap and I will never order anything via dtdc again
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gayatri Photo
                                  from Mumbai, Maharashtra
                                  Jan 20, 2021
                                  Report
                                  Copy

                                  Address: gayatriphoto Badlapur (west) Vimal Patel

                                  Book Date:[protected] CN NO - A47367840 my Pakacge Not Deleverd yet on time. its took much time.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rafa77
                                    from Mumbai, Maharashtra
                                    Jan 20, 2021
                                    Report
                                    Copy

                                    My parcels courier number is C05780834.
                                    To Address :
                                    Amrutha Thananchayan
                                    22, Velayudha gounder street,
                                    South paal panai cherry, Nagapattinam - 611001
                                    With these I had given two contact numbers of that address.
                                    It is booked on 04/01/2021. Now it's been 15 days over till now they didn't deliver the parcel it's been showing redirected and not even update the status and not responding the calls.We had tried more than 100 calls to every number of Thanjavur branch and no one had picked it up.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      [email protected]
                                      from Kolkata, West Bengal
                                      Jan 19, 2021
                                      Report
                                      Copy

                                      Address: 700129

                                      My order has been marked as been delivered. But I have not received any product or call. My consignment number: K2789455. I also raised two times complain from DTDC portal. but not received any update.
                                      Ticket number : 18220487. Attached all the document
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Anshej Habin
                                        from Ernakulam, Kerala
                                        Jan 19, 2021
                                        Report
                                        Copy

                                        D63388465
                                        V60738675

                                        Tv and mixi broken in transit
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Madhur Courier
                                          1
                                          (1077)
                                          Overnite Express
                                          1.3
                                          (706)
                                          FedEx
                                          2.2
                                          (1469)