DTDC Courier & Cargo Complaints & Reviews

My Package was dispatched from Hong Kong on the 10th of November, with the AWB [protected]

Once arrived in India, it was held in customs for over a week due to the Diwali period.

Wednesday 18th if November, the package was cleared from customs and given to DTDC for delivery from Delhi to Mumbai. AWB: X68485476

Arrival of package 7PM Friday, 20th November.

After opening the package to check the contents of it. Multiple items are missing/stolen.

It is clearly issued in the invoice whilst shipped from Hong Kong of the contents in the package, yet the package has items missing.

Missing items are the following:

2 Paper Pattern Pieces
1 Cotton Fabric Sample Book

I expect immediate support on the following issue, this was a highly important shipment and it is quite disappointing to see a company like DTDC that is advertised all over India, with such service. DTDC have clearly proved to be incompetent in providing a simple courier service in India, and should have action taken against them.

I have never any call from me to DTDC
It shows receiver requested delivery on another date

One parcel has been booked at Guntur to Yanam 533464 with tracking no.H98858631 on13 th Nov. But it has not been delivered.

My baggage damaged... inside baggage I packed one rice cooker wich was fully damaged ... before I courier my baggage I told to courier boy I have inside one rice cooker plz take care...I am not happy with your service...

Consignment Number - D62028227
Date of Courier - 09 Nov 2020

Courier Received at DTDC Destination on 12 Nov 2020 @ 02:39 HRS.

Courier was not delivered till 19 Nov 2020. We refuse to accept the courier.

Made several calls to DTDC Company, local DTDC Branch Manager in Pune but they did not attend the calls or would switch of the phones.
Calls were made to DTDC Call number [protected] (List Attached) and to Ms. Jyoti - Sr. Branch Manager - DTDC - [protected] (Stored as A in my mobile)
You can see the number of calls made to call center is 9 calls and to Ms. Jyothi (A) is 15.

Total Courier value was Rs5000/
Plus the harassments of making calls to DTDC Company and getting no response from them.

I had a courier from meerut and is was tracking it till 11 nov somehow it started showing wrong address and since then i did not got my courier.. it is very important i need it urgently my i talked to customer care and they said it will be delivered soon but still no were about of my courier its so frustration i need it soon my case number is 17857267

The tracking ID is D92754769
I have tried to contact the company but there is no response .It's been over one month.It was dispatched on 16th October.I have mailed them, tried to contact via customer care number but it's useless.This is worst behaviour of DTDC and worst service.No proper contact number

I have sent a parcel on 28th oct 2020.
Online tracking says it has reached ghatkopar on Nov 2 2020. But it has not been delivered yet . I have been sending mails, raising complaint tickets and made calls to customer care and ghatkopar branch so many times . But still no response or update regarding the parcel

The Customer is booked a Courier in DTDC on 07.11.2020 and the courier is while checking in online it shows delivered on 11.11.2020. Till now we have not received the courier and check with courier office they are not respond properly. We have totally upset about it and very poor service.

I have courier packet on 2nd nov 2020.but till date its not deliver.i contact to courier from which i send.but after multiple of follow up they are not receiving at all.even head incharge is not receiving.
Its getting difficult..

I have couriered a consignment on the 11th of this month from Bangalore but the same is still not delivered to its location in Mangalore. Moreover, I am unable to track using the id as it says invalid number. There's no help from the customer care as they asked me to check with the place from where I couriered and when checked there the person gives false hopes saying it will be delivered today/tomorrow. Pathetic service ever.

My consignment number is C04135348. I need my product to be shipped from VELLORE to NELLORE. When I try to track my shipment, I am not getting the details. I also tried to place a service complaint it is showing in valid consignment number. Customer care people are not responding to phone calls. I need an update regarding this ASAP

I had ordered a set of video CDs from Sagittarius publications based in delhi. they had couriered the same via DTDC courier on 20th Oct 2020 - courier number - Z36790609. the package was addressed to Monarch Limaye, flat number 11184, Prestige Shantiniketan, Hoodi circle, Whitefield, Bangalore, PIN - 560048. (phone - [protected])

My Consignment number is V90691677, tracking showing no data found. I don't have any clue about my item. Please upload the movement of the item as early as possible.

Dear sir,
i would like to lure your attention to an important issue that i have faced lately due to your services. we sent a parcel to our company's client but that parcel did not arrive in perfect condition.
I have attached photos of that parcel. kindly look into this.
Thanks

My shipment with tracking id K26852725 shows undelivered. I have tried to contact DTDC customer support multiple times but not received any response.

I never received any call from the courier person yet the status is showing Not Delivered(RESTRICTED ENTRY-(OTR)) without any valid response. Please check this matter and deliver my package at the earliest.

Tracking ID-Z43614223
I ordered for diwali gift and registered on dtdc on 10th November from delhi to bangalore and it is stuck at a same place in bangalore from 4 days its been 9 days and I haven't received my order. Please deliver the item ASAP.

There is a bag inside the package which is opened and I lost my things in it

I was supposed to receive a courier package with Tracking ID X69023066 and reference No OH2264195. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). They haven't sent me any communication regarding the same. I could only see this when i tracked it. They haven't given me any details about my courier. No customer care numbers or office numbers available. All numbers online seem to be put on hold. This is an important package and the service they offer is pathetic.

Out for delivery at 14 Nov 2020 at challapalli but after that it's showing area non serviceable can you please respond on this