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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 15

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D
Dhineshguna
from Chennai, Tamil Nadu
May 10, 2023
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I want delivery proof
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    V
    vardhaman narasagoudar
    from Bhubaneshwar, Odisha
    May 8, 2023
    May 11, 2023
    This thread was updated on May 11, 2023
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    Hi Team,

    There are 2 issues, which is already raised with DTDC team ticket number R73794153.

    1) The item was submitted on 13th, while the dtdc tracking process states 14th April . delay in shippement.
    Have shared the photo along with refernce number of same, the box being intact.

    2) with point 1, when it was stated handle with care it means need attention right? so whatevet happened is with the DTDC premisses in office or transit. So this it all at DTDC limits. after receiving the box the photo shared for reference.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    The DTDC team is not responding or resolving the issue. They are ignoring or washing off from their responsibilities .
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      A
      Avado PL
      May 6, 2023
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      Address: 5th Main Chamrajpet, Bengaluru

      I have purchased 4 Shirts from a Ambala based seller & got the Courier details along with POD No: D60124036 from seller on 21st April 2023.

      Upon tracking got shock to see that courier has all ready delivered to Belagavi to wrong address insted of Chamrajpet - Bengaluru.

      Lodged the complaint calling DTDC Courier customer care : complaint no: 7369806

      Also got to know that, DTDC Courier delivery person Mr.Dharshan Ph: [protected] from Belagavi has signed and taken it.
      when called him, first he hesistant to talk, later confirmed that he has taken the courier, , not ready to return.

      Please guide, , what to do, , , planned to compalin to Consumer court.
      +2 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Richamyname
        May 6, 2023
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        The courier guy kept calling and asking to call due to language barrier and was unable to find the location despite multiple descriptions and instructions. Then he didn't ask for otp and later on WhatsApped me for otp and kept saying the opt is wrong as asked to send some gibberish in call to his WhatsApp number. Now he is sending Good night message. I have blocked his number but please instruct your delivery person not to send WhatsApp message especially after midnight.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          K
          Kesargosal
          May 5, 2023
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          On 02/05/2023, I received a mobile call from [protected] at 3.03 pm that
          " i am to deliver your courier that i am standing in front of Pb national bank
          Village Daun ". I told him to keep standing there as i shall reach instantly in 3/4 minutes . I reached that spot at 3.06 pm but no one was there and i
          phoned that person at 3.07, 3.08 and 3.09pm but he cancelled all calls as can be seen from call history of my mobile attached in the photo herein .On 9.18
          am next morning to my surprise, i got a SMS from JM-DTDCSP that" Your
          AWB No. M19900359 has been delivered on 02/05/2023". I have also
          attached this sms photo herein below . This is the sorry and unethical
          behavior.
          +2 photos
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            S
            Suhas0000
            May 3, 2023
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            Shipment AWB no D54777236 was booked on 24th April 2023. It's shipped from Delhi to Pune 411039 on the same day. But it has stuck at Pune-Pimpri Branch of DTDC since last 6 days. Last status update date is 28th April.
            I want it to be delivered ASAP.
            +1 photos
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              S
              Suhas0000
              May 3, 2023
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              Consignment AWB no D54777236 was shipped from Delhi to Puen (411039) Booking date - 24th April 2023. DTDC tracking shows it has arrived at Pune-Pimpri branch since last 6 days. It's stuck there no further updates. No delivery.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                sreelakshmivishnu
                May 3, 2023
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                Address: Dtdc, cochin

                Customer didn't receive the product but update shows it was delivered... Please deliver it

                Customer name - Vijo C Varghese
                Tracking No. R72961725
                +1 photos
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                  G
                  grv007agarwal
                  from Mangalore, Karnataka
                  May 2, 2023
                  Resolved
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                  Resolved

                  Address: Swastik Disa Corporate Park Opp Shreyas Cinema, Lal Bahadur Shastri Rd, Ghatkopar West, Mumbai, Maharashtra 400086

                  My consignment (W[protected] is not delivered till now and is out for delivery from 29th April 2:20 PM. I connected to DTDC customer care and every time they say they will deliver soon but till now its not delivered. It has my original medical documents and these guys are not having any idea where are the now. they have misplaced my docs which is not acceptable at all.

                  I am connected to them via email and over phone also..but still no response received.
                  +1 photos
                  May 3, 2023
                  Complaint marked as Resolved 
                  delivered
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    Rajib18aug
                    from Howrah, West Bengal
                    Apr 27, 2023
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                    Address: Makardah, Howrah 711409
                    Website: DTDC courier

                    DTDC courier partner never deliver any shipment come through the courier, Each and every courier partner like, Blue dart, Delhivery, EComm, Xpressbees, Shadowfax and so all, everyone come to my house and deliver my products. Few days ago I order some household item from Amazon, and the seller send the product through DTDC courier, When the product reached my destination, the delivery partner called me and told me that, I have to come to their office and have to the same from there. I mean seriously!! What is the meaning of home delivery!! If you guys did not deliver to my location then why you guys are picking up orders from seller!! What kind of service is this !! And also The person who called me don't even know how to talk with customers, they don't even bother if they loose any customer or any order!! What kind of service you guys are providing DTDC ?? What kind of people you hire !!
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      K
                      kirtikaxo
                      from Kolkata, West Bengal
                      Apr 25, 2023
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                      Hello my name is lucky saha. My parcel was delivered to the wrong person by the delivery crew. Please assist me by returning my parcel. My tracking ID is K61268559
                      +1 photos
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                        A
                        Atharv Dnyaneshwar porje
                        from Nashik, Maharashtra
                        Apr 23, 2023
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                        Address: Sahyadri Nagar, Pumping Road, Vadner Dumala

                        For D56833961 cosignment number, the address is showing as RECEIVER SHIFTED FROM GIVEN ADDRESS-(CIR) .Where as Pin code and Address is not change as per details provided.

                        Its already been 10 days still it not delivered why its getting delayed and why its showing as invalid address
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          R
                          Roshan7752
                          from Bengaluru, Karnataka
                          Apr 22, 2023
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                          My package is not getting delivered, the tracking details says that my area is restricted which is incorrect. if the package is not delivered today, it is not going to be of any use.

                          Tracking details:D28913646
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            sharathvedansh
                            Apr 21, 2023
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                            I have not received my courier from DTDC H36181591 and courier guy mentioned succesfully delivered in Nagole Parcel Brach and i have visited their nagole parcel branch they have searched everything and said that they dont have parcel in branch give us 1 day time will check and get back to you. Next day i have called them and they said courier guy didnt return the courier to them and that guy is admitted hospital now give us 2 days time we will check and back to you. i called them again after 2 days and they are not responding.
                            I have my original education documents in it it is been 10 days i didnt get my parcel
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              N
                              narasimhavasi
                              from Hyderabad, Telangana
                              Apr 21, 2023
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                              I have courier my previous office laptop in the DTDC courier on 10-April-2023 in Hyderabad KPHB. Destination is the Chennai. They said it will be delivered in 3 days. But till now (11 days) shipment is not updated and when enquired in the booking office they do not know where exactly courier it is and do not know whether it will be delivered or not. It is costliest device and DTDC has not taking any responsibility to trace it or they do not know where the courier is located. I am worried about no update in the shipment and no proper information from the booking. I do not know where to contact so i am raising it here.
                              Courier Consignment number: D28835668
                              +1 photos
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                                S
                                Shash24
                                Apr 21, 2023
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                                Sir, the courier partner didn't deliver my item as it much needed for as water for human .they neither deliver nor giving any answer .so kindly resolve this concern as soon as possible nd try make my item deliver soon as my exam is in near.thank you!
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  M
                                  mrameshraomba
                                  from Mumbai, Maharashtra
                                  Apr 20, 2023
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                                  It was supposed to be a fast track delivery. They charged us for that. They told it will take 2 days. But it is not delivered yet.
                                  I needed my Passport urgently. Extremely Poor Service. Not going to use it again.
                                  V67267632
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                                    A
                                    Anushka Goswami
                                    Apr 19, 2023
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                                    Address: Shop-1, Radha Krishna Plaza, Next To Mizza 9, opp. KPIT, Gaothan, Hinjawadi, Pune, Maharashtra 411057

                                    K60543882

                                    My parents have sent a courier from Kolkata to Hinjewadi phase 1, Pune via DTDC. Upon reaching the courier office called me and asked to collect the parcel from their office instead of delivering the parcel to my door step. To collect the parcel from office I have to travel more than 2.5 kms. This is not the first time as previously the delivery person asked to come to another location to get the parcel for which I had to walk more than a kilometer. This is very frustrating and unprofessional service from DTDC.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      R
                                      Rakshith B
                                      Apr 18, 2023
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                                      Tracking No: D59495890. This package was due to be delivered today but it shows as Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR)). I did not receive a single phone call notifying me of this and no information online about when the package will get redelivered. Unable to reach customer service as well. Please rectify and deliver the package asap, it's very expensive and important.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        A
                                        Abhisek@098
                                        from Bhubaneswar, Odisha
                                        Apr 18, 2023
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                                        Address: at. New Kuakhai city, Mancheswar, Bhubaneswar pin 751017

                                        Dear Sir/Mam,
                                        I am Abhisek from Pk Electromech Pvt Ltd. I was booked 2 parcel of light from SAR Engineering from Delhi on 11th and 12th of April but till now my product is reaching to me. But when I checked in DTDC courier tracking it was showing that door or office locked but a single call or message shared to me from DTDC.
                                        Kindly send my product to me asap
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