DTDC Courier & Cargo Complaints & Reviews

I had shipped my LENOVO laptop charger via dtdc from MEERUT, U.P.(250001) to Vijaywada, A.P.(521105) . It has been almost a month now still not delivered, and the guy who sent it is clueless. There have 4 complaints, 2 escalations, and several mails sent to customersupport of DTDC, but not a single response. Didnt expect such a bad work from DTDC courier company. Now the parcel is in transit mode for past 2 weeks.

Now seeking expert advice to either send the parcel to destination to either or deliver it back to source. U00087994

TRACKING NO. D72950140

I have book pickup service from DTDC on 25th October and pickup was successful on date 27/10/2020 but after there is no updates from there side regarding pickup and the website is showing same status from last 6 days and even the DTDC customer is not informing me anything about it. I have tried calling them and even mail them but there is no response by DTDC. the package was containing JBL earphone model E25BT and it's cost me around 2500, which was used by my friend and from Raipur he sent me the product. now I want my courier or refund

Tracking no.H20774431...package was not delivered to me ..I'm from tenali guntur district andhra Pradesh. The delivery guy signed himself in the slip and told me that he left the package at my desk .i have called the supervisor Dtdc tenali sri anjaneyulu...instead of resolving my query he told us that the delivery guy is good...and we were lying...please resolve the issue I have a valuable product in the package ..tha parcel was booked on the name M vyshnavi..but it was signed as PTR ..i have the screenshot of that slip also..if my package was not delivered to me ..i will not hesitate to file a complaint in consumer forum..

I had sent a courier from KOTTARAKKARA DTDC( SITUATED IN KOLLAM DIST, KERALA) to TRICHY, TAMILNADU ON 22 nd OCTOBER 2020. They told me that courier will reach the destination within 4 OR 5 DAYS. The courier contained chocolate gift box. But it has been 13 DAYS, PACKET DID NOT REACH THE DESTINATION. WHEN I CALLED THE DTDC CUSTOMER CARE, THEY INFORMED ME THAT BY MISTAKE THE PACKET WAS SEND TO AHMEDABAD, AND NOW THEY ARE SENDING IT BACK TO CHENNAI. SUCH IRRESPONSIBLE ACT FROM DTDC STAFF. I SUFFERED MONEY LOSS .SINCE IT WAS A CHOCOLATE BOX, IT WOULD HAV RUINED.I EXCEPT SOME ACTION FROM AUTHORITIES AGAINST THIS.

I was supposed to receive a parcel DTDC from my office. I was constantly following the tracking as i was not registered for the message service. After 30th of OCT there no progress in my parcel. So on 2nd Nov i called and complained to them and on 3rd my parcel was finally out for delivery.
I was all at home and i was expecting the parcel, but around 6pm when i just saw the tracking as that page was ope, I see a message "Not Delivered(RECEIVER...

I am unable to track my package with consignment number: W00097021. Everytime I try to track the package or raise a complaint on the site its throwing an error message stating that the consignment number is invalid. I am adding the screenshot of the bill that I received from the sender of my package

I have sent my documents on 3/11/2020.They have assured to deliver it on 4/11/2020.But they did not sent it on time. Their service is also worst. I called many times at DTDC branch office (Kottayam), but they didn't respond.

My consignment number V60538203 is showing invalid
How to track

My documents were supporsed to reach by today Morning but it didn't reach on the given address. What is this? Why is it getting delayed.Its a very urgent document. I humbly request u to look into the matter.

I'm Nirajsingh Sengar. Courier of docket number - D75429562 is showing delivered but yet not received at my home. And DCR of 30/10/2020 in DTDC office is missing. Also the delivery person (Ambekar) is misbehaving on phone call. So please look in to the matter and resolve it as soon as possible

Couldn't track shipment details of dtdc couriers
Consignment number
R38710087

I sent my monitor from Bangalore to Bhubaneswar through DTDC.
consignment id: D61152896
But it reached destination in damaged condition, it's LCD panel is cracked.
I raised a complaint with DTDC customer care, but there seems to be no response. They just mentioned that operation is investigating the issue.
The product was worth Rs 20000 .
Please ask DTDC to compensate my losses.

Thanks, br...

Hello,

I am a very regular customer of DTDC. But today, I am very disappointed with the highly arrogant behaviour of the DTDC service provider in Pulgaon, Maharashtra.

Before few weeks, we enquired about the charges to transfer some of our boxes from Pulgaon to Hyderabad and they quoted Rs.800. We found this a little high and posted via Indian Post which costed us quite less.

Today when I wanted to send something to Australia, we reached out to them to ask for the charges.

To this, they responded like below:(In Hindi)
1. Aap Australia ke charges afford nahi kar payenge. Apki utni aukaad nahi hai. Aap Post se hi bhejo.
2. Aap Rs.800 nahi de paaye the toh Australia ke Rs.4000 kya denge.
3. Aap sirf enquiry karte hai aur kuch bhejte nahi hai. Hum enquiry deke apna time pass nahi kar sakte.
etc. etc.

The way the service provider spoke to us was unbelievably condescending, higly disrespectful, offensive and unacceptable. Because before few weeks, we enquired about the charges and did not use their service, they spoke to us in this tone and this way.
Do we not have rights to do the enquiry about the charges before making a transaction?
Are we bound to use the DTDC service just if we enquire about the charges?

As a consumer, we expect the strict action against this type of arrogant behavior.
Awaiting your reply.

A consignment bearing No. K26572059 was despatched from Sainthia (West Bengal) on 20/10/2020. As per tracking results, the package is lying with your Taratala Office (Kolkata) and I have not even received a phone call as to the reasons of this being undelivered. We are a small business house and we and most of our clients use DTDC as our preferred courier service. It normally takes 2-3 days to reach my place from Sainthia. I fail to understand the reason for such inordinate delay. Please initiate action to send the package to me.

Yours Sincerely
Nita Mandal
for Shilpa Niketan
K-17, Panchasayar
Kolkata 700094
Ph : [protected]

The consignment was showing as delivered to Security. On enquiry security has not received the consignment. No one attending the customer care for more than 10 minutes call holding also.
Please look into the consignment and deliver it to the correct person.
I have not received the call from courier office before delivering to anyone.

My courier from fia-foods with tracking id - H21240873 is not delivered to me and no one ever called me or came to my location to deliver, however online tracking shows that shipment is delivered to some random person that i don't even know,
dtdc is not responding on this, this is costly courier that i need at earliest

Dtdc couriers are not sending my package its being showing same place for last 5days when i tracked. When i called customer care they have no idea where the shipment is and when it can be delivered. Its a medicine. Please help me.

I had sent a parcel from Bangalore to Perambular (Zip code 621212). It has been a while and the tracking status shows undelivered with recover not found as the reason around 19:45pm on 30th October. But the receiver was present in the delivery location and neither did receive any call during the delivery. It is a very important courier and needs to be reached at the earliest.
I have been trying to contact the person in charge for delivery, but there is no response to the calls. This act of ignorance is not acceptable.
And this isn't the first time it is happening. It is very displeasing to see the lack of sincerity in the service and compassion with the customer service.

This is regarding complaint on dtdc courier services were most worst than expected. from few months back on october 9th we couriered the parcel to CSTI- Jadcherla. but the parcel not delivered. the tracking details showing incorrect address. But we we given correct printed address. they were inefficient in delivering the location address.
we are following since 15 days to track order. even atleast there is no idea about where the order located. we called to dtdc courier CUSTOMER care to enquire where the order. But there is no response from their end. they simply pick and disconnect the call. since we are madly trying to enquire the order. but CUSTOMER care is out of service. even we can't able to trace the order. We are unable to tolerate the bledy ****** of dtdc. They were incapable of delivering the services such an ###. They dont have time to pick the call from CUSTOMER. stupidity of services of CUSTOMER care ************################ If they were doing a stupidity services. we cant understand what makes them to stopping calls from CUSTOMER care. very inefficient services of dtdc .

ORDER NO# H20601708.

I have sent my courier via DTDC on 20th Octoberber DTDC COURIER NO- D61990645 its been 12 days the courier is stuck in transit in Lucknow. When I tried to call them they don't picked up the call and I also raised a service query but no response get. Now I'm so frustrated please help me.