DTDC Courier & Cargo Complaints & Reviews

I had placed an order online which was shipped on 16th october 2020 with awb number as Z36769114. Still on 22nd october 2020 if i check the tracking status of my consignment it is just displaying "no data available".

I am providing the snapshot of the tracking status that i see while tracking.
Also image of the parcel which took before shipping.

There is no way found to contact dtdc.
Please help

Hi DTDC Team,

I am continuously trying to know about the status of the delivery parcel which has been sent on 14th october.

After several calls and Chasing I am not able to see any action or status Update about the parcel which has no update after 14th october...Today it is 21st October and still after so much complaint, there is no update about the delivery..

The people who are in customer care they are not know enough about my parcel details
Kindly help in this case and please let me know the status and arrange delivery of these 2 Parcel.

Shipment 1 : F30091181
Shipment 2: F30091223

The tracking of the courier showing it reached trivandrum dtdc courier hub on 17th october.
But staffs in dtdc courier hub says they still didn't get the courier.
They didn't tell me the current status of my parcel.
Please deliver the courier as soon as possible.
My tracking id. M98357593
Phone number. [protected]

My shipment W00055081 booked from jaipur on 14th Oct. After that 15th Oct its shows on delhi hub...but now it's stuck in delhi hub ...nonne responsible...customer support very horrible ...plz help how can I get my parcal...

One of our package has been misplaced/misdelivered.

Consignment number: R38236820

Consignment content: Hearing aid

Consignor address:
DHWANI Hearing Aid Center
NH-47 Byepass Road,
Vytilla Power House,
Kochi-682019
Ph:[protected], +91 [protected]

Consignee address:
SIVANTOS PVT LTD CHENNAI,
36/2, NEAR ICICI BANK, KILPAUK,
BALFOUR ROAD, CHENNAI, TAMILNADU, PIN:600010

THE TRACKING HISTORY TELLS THAT THE PACKAGE REACHED HYDERABAD,
WE HAVE RAISED A COMPLAINT ON THEIR WEBSITE TICKET NUMBER: 17663775, BUT NO REPLY YET.
WE WANT TO SEND IT TO THE CORRECT ADDRESS WHICH IS MENTIONED OVER THE PACKAGE.

C.Note V90477717 from Dharmashala (HP) to Siliguri. Full adrress, mobile No. given. booked on 15.10.20. Reached Siliguri on 19.10.20. Recd. message on 20.10.20 that attempt made for delivery but not detacted the house. There was no mobile from delivery boy as recorded on the consignment[protected] though message for non-delivery was sent. It is strange. No lockdown in Siliguri.
Adrress written: P.D. Dalmia, Advocate, "ALOK" Millanpally, Behind Somani Mill Compound, Siliguri-734005. M-[protected].
There was no mobile phone of Siliguri office. However tried to contact [protected] but no response.
Please deliver immediate at above address or at ALOK Trader, Naya Bazar-M.R. Road, Siliguri-734005 by 1.00 P.M on 21.10.2020 otherwise consumer case woul dbe filed as the parcel contains important Income Tax documents. P.D. Dalmia, Advocate, [protected], [protected].

Rerouted & forward from facility wt does it mean plzzz give clarity about it will be delivery to my customer or not...

My laptop was couriered under the consignment ID:D62160310

However, the laptop was received in the worst condition with the screen completely damaged. Though we packed very safely and on top of that DTDC courier service, Jaggayyapet also packed with daramachol sheets with handle with care stickers but we observed during transport its not handled properly or they might have kept heavy weight on top of it and corners of parcel also damaged.

It was handled so carelessly, as we chose this service because it would be very safe and care handling but DTDC transportation upsets us and we received a laptop with damaged condition display broken completely.

It's a company laptop, and they raised a quotation for repair charges. We already raised a complaint through Jaggayyapeta DTDC courier service but we did not receive any response yet, please check and respond back as early as possible.

I have attached the required documents. can anyone help on this?

Thanks and Regards,
Devika

A consignment consisting of CBSE 12th class certificate of students was booked at DTDC booking center Manesar Gurugram Haryana vide consignment No. Z48719929 dt 14.10.20. No tracking dat is available on your tracking site. On checking from booking center, it was told to us that the consignment is misplaced and not booked on computer. No where about of consignment is known to the booking center at Manesar. Please trace the documents as they are the future of the students.

I was supposed to receive some important packages through DTDC. Today (20/10/2020), they updated the consignment status, claiming that because the address is wrong or incomplete, the product is undelivered. They didn't even bother calling to confirm my address, which is particularly unacceptable. Now the delivery is going to be delayed. This is very disappointing from DTDC. Horrible service.

Tracking ID: K35478911

Address:
Debarnab Chatterjee
C/o Dibyendu Chatterjee
Nutan Pally (Near Nutan Pally Durga Mandir)
Suri
Birbhum
West Bengal
India
PIN: 731101

I hope to receive my consignment at the earliest.

"Please help to receive my parcel.
From my place from where It's delivered " .

Hi, My parcle is missing now and it's showing delivered to customer. Further the same parcle was went to Coimbatore from Jaipur, it was originally booked for Pune to Jaipur, they sent to wrong city and now after 20 days they are saying it's delivered to Pune,

Customer is saying that they do not receive any such parcle. Track id is D91731636.

Resolve it sooner.

POD No-M98287122,
Customer Name - GANESH KISANRAO BHERANE.
Mob No-[protected].
Address. Flat No 303 Satyam Wood apt
Katol Ring road NR SBI Bank Nagpur.

Booking date is 22nd sep, showing delivered on site but customer not received the same.

I have taking followup with Nagpur DTDC team, they are only taking on call to customer and your franchise. document not received.. They are only checking since 28th of sep. Kindly look in to the matter. This is 2nd case in last month. 1 cheque is also loss by DTDC

I should receive the parcel by 17th October 2020. Due to DTDC's worst service, my parcel is sent to the wrong city and now it is redirected to my actual address. When we enquire about it at the local office no proper response was given. And now there's no update on it
Tracking id: H40670079.

Tracking no is D85075354
And this show that address is incomplete, but address is right.

West shastri nagar road no 10 near kishori mohan complex near subash international school gaya bihar
823001
Aryan kumar

Please help that this product should be reach this right distinition

I Have posted a speed post to my friend of some important files will all correct details of address, mobile number but he didn't received the post..
He neither got a call from delivery person nor from the company

Sir my all parcels always received me on same Address which was I given for this undelivered parcel but now this time show due to wrong Address(CIR) shipment undelivered, even the parcel was go for our for delivery since morning after 7 am so I am also wait deliveryman since 7'o Clock but without coming of him show my shipment undelivered due to wrong Address(CIR), Please do something.

I have booked a courier through dtdc on 12/10/2020. They have provided a tracking number for online tracking. When i tracked, it is shown that the consignment is successfully delivered but the consignment is actually undelivered.

I had my documents picked up from Delhi on 13th october 2020. It was a premium delivery, so I hoped it would reach Hyderabad on time, but its so late. I have called out to their service centers so much, they just tell me they are raising the severity of the ticket, but my order is still undelivered as on 18th October 2020.
What kind of lethargic service is this, never going to trust DTDC again

This is in reference with a courier that was delivered from hyderabad to Bhubaneswar. Booked DTDC Lite on 08 October 2020 delivered on 17th October evening in damaged condition. Laptop hedge is damaged and display is not working. Laptop is not in working condition.
Tracking id: D61220939
Please may i request you to look into this matter urgently and process my claim.