DTDC Courier & Cargo Complaints & Reviews

Courier not delivered and it is been more than 17 days. Such a worst delivery organization i have never seen

Sent my courier on 29th Sep and today it is 17th Oct and still it is showing as trying to deliver.

Sir/Ma'am,
I am Parvindar Singh a musician, maker and founder of Swarlay (a music instrument making venture) from Nagpur. I'm writing to complain about the mis-handling of a parcel that I had sent to my client in Bhirbhum, West Bengal.
The parcel was damaged beyond repair. It contained a Cajon(musical instrument) in a bag. I am enclosing images of the ruined instrument. While parceling it I had mentioned that it comes under...

I had not placed this item the item is wrongly sent with wrong items in it. Most disappointed. I have pais COD Rs 649.

HI,

I didnt receive my courier till now from dtdc but status it is showing delivered,

Case number: 17586475
Consignment number: X66035758

I dont know where do i check this case status.

I had checked on DTDC app whether my parcel can be delivered to Lendave Chinchale a village 413305. Since it said DELIVERABLE, I requested for a pickup by paying rs.100 extra. Parcel was collected on 5th October. After 4 days I started following up with customer care and local franchise. All said it's in transit and will raise a complaint.

On 16th Oct, I am told that 413305 is a non deliverable area and my parcel is in transit to reach mumbai. No one called me or the recipient even once. I kept calling everyone for over a week daily. I was not even given the option to collect the courier on my own from Pandharpur where the parcel was stuck.

DTDC should pay me my rs.320 + rs 2000 for the mental torture, investment of time, efforts and money into finding about my parcel which had toys for poor kids.

AWB: F30089443

My treatment of cancer is going on at MPMMCC Varanasi.I Requested to doctor for cost cirtificate and received from hospital. This document required for government funding for my treatment so I courier it for my Allahabad home address on dated 8th Oct 2020 from dtdc dlw Varanasi (Mobile Number[protected]. consignment number is Z36072530.

I tracked my consignment number Z36072530 status on 13th Oct 2020 in status it was showing returning for varanasi.

I mailed to customer care of DTDC and received reply address not found.

I received my cheque book of state bank of india and yes bank also received my atm card with same address given and also mention 3 mobile number on my envelope. Currier boy could call to us for given address. No body call for it and returned it for varanasi dtdc office.

Now I'm late for applying fund which is required for my treatment.

This is my tracking number B73716570.

My parcel reached Jabalpur hub on 13thOct. It's showing in transit. Hasn't been processed since 3 days. I need that urgently. Please do something.

My consignment no - Z55810980, it had been arrived in my nearest branch before 5 days, but still not delivered. Local service provider asking for collect from their center else they will return to origin. In the next day when I visit they said it's already returned. When I talk to center they said I can complaint anywhere against him, dtdc can't do anything against him..
Fake updation mentioned in website that customer refused to accept the delivery.. it was my very urgent items and expensive.. now I m really helpless. More than 10 times I had talk with customer care they said it will be delivered today.. guys don't waste your money and time with Dtdc. It's a fraud company..

DTDC tracking portal shows the package is delivered on 10th Oct. But in reality the delivery person is not even visited to receiver place. I have raised the case with DTDC, but the kind of response I got from them as of they are not interested to listen the customer problem. Although I have provided them a delivery person name and number which delivers the package in receiver area. His name is Karan - [protected], and he absolutely not interested in delivering the package, god knows why.

Ask to DTDC is to return back my parcel

Case #17600565 & Case #17610639

email from DTDC customer support
Dear Sir/Madam,

Greetings of the day!

Thank you for writing to us. This auto-generated email confirms that we have received your query for consignment number B73588180 .

Please note for future reference, the case number is 17600565 .Kindly quote this Case Number for all your future queries on the current subject.

Our Support team will look into the details and will revert on the case at the earliest.

Thanking you,

DTDC Customer Support Team

Note: Please do not remove or modify the Case No. from the subject of this mail for further communication. Shipment status may be tracked on ‘www.dtdc.com’. This is an auto generated email for acknowledgement of query lodged only.

Respected sir,
With due respect, I would like to bring to your knowledge the unsatisfactory courier service by your company. The parcel was sent on 6th oct 2020(A[protected] from surat stating for home delivery and assured that it will be made @ doorstep with the total payment of 90/- as shipping charge . On 12th oct it reached dtdc vaniyamkulam and i received a call from there as my parcel was reached. And i told them that the location...

My brother booked a parcel on 12th Oct.20 from Proper Burdwan (W.B) and it has to be shipped on Asansol(W.B) to day is 15th Oct.20 (12.24 P.M) but still it was not delivered My Consignment No. is K26553758 . The courier charge is too higher the other courier But service is very poor So I will request to please send to day.

My Courier is not deliver
In the tracking id he show that the courier was deliver to me on 12/nov/2020 but it is not so please deliver my courier as soon as possible

My shipment was supposed to be delivered by 12th October but it's 2 days past already 14th October but it's jot delivered and says office closed or door lock. I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important accessories and this kind of irresponsible service is outrageous.

Hi initiated the courier through MYDTDC app and paid courier charges along with pick up charges but my courier status is still showing as pick up complete but no tracking available at the website after 2 days of pick up.

C03505376 not delivered but updated as delivered.
Tirupati DTDC office wont even listen to the problem. pathetic.

I am not getting any details of the consignment no K25329270. I received the tracking on 3rd october bt it has not been delivered Or not showing anything

On 10 October 2020, i gave three courier to DTDC in Jaipur city in which two was other state and one was only for Jaipur but today is 14 October and courier still showing in VKI area while other state courier has been reached. Except this whenever our courier reaches to VKI jaipur area they never drop at our home so we now have decided to tell our client that never give courier to DTDC because they don't provide at our home. Please help regarding our courier tracking number because our client is still waiting while this courier was for local jaipur person.

I couriered a parcel that contained clothing that were supposed to be the offerings to God during Navratri. I placed the courier on 9th October 2020, at Pune, Vishrantwadi. I did not get a track message which may have been a technical error. I visited Vishrantwadi office on 13th October, to take the status update of the same. The concerned person told me that the parcel might be delivered on the same day, i.e. 13th or the next day. i.e. 14th October. Remaining concerned of the same, I again visited Vishrantwadi office on 14th October at 10 am. The concerned person after tracking the order told me that it was already delivered yesterday. I confirmed with every family member, but it was delivered. I don't understand how can the parcel can be delivered and yet not be delivered. They charged exorbant price the delivery, which was not even done.

My oreder was shipped on 7th october 2020 with awb number as U00067531. Still on 13tg october 2020 if i check the tracking status of my consignment it is just displaying "no data available".

I am providing the snapshot of the tracking status that i see while tracking.

There is no way found to contact dtdc.
Please help

I am supposed to receive two couriers from DTDC. But they are not delivering me and I called to customer care min 10 times and they are saying we are trying to deliver.

They are lying that I told them that I will collect the parcel from their office.

Even their customer care number is not getting connected now a days.