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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 161

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J
Jitender Sahni
from Noida, Uttar Pradesh
Oct 14, 2020
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Hi initiated the courier through MYDTDC app and paid courier charges along with pick up charges but my courier status is still showing as pick up complete but no tracking available at the website after 2 days of pick up.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    K
    Kiran Kumar P S
    Oct 14, 2020
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    C03505376 not delivered but updated as delivered.
    Tirupati DTDC office wont even listen to the problem. pathetic.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      J
      Jaba Dutta
      Oct 14, 2020
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      I am not getting any details of the consignment no K25329270. I received the tracking on 3rd october bt it has not been delivered Or not showing anything
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        L
        Liladhar007
        Oct 14, 2020
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        Address: 93, Ganesh Vihar, Kacholi, Chomu

        On 10 October 2020, i gave three courier to DTDC in Jaipur city in which two was other state and one was only for Jaipur but today is 14 October and courier still showing in VKI area while other state courier has been reached. Except this whenever our courier reaches to VKI jaipur area they never drop at our home so we now have decided to tell our client that never give courier to DTDC because they don't provide at our home. Please help regarding our courier tracking number because our client is still waiting while this courier was for local jaipur person.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          Ambika_kowale
          Oct 14, 2020
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          I couriered a parcel that contained clothing that were supposed to be the offerings to God during Navratri. I placed the courier on 9th October 2020, at Pune, Vishrantwadi. I did not get a track message which may have been a technical error. I visited Vishrantwadi office on 13th October, to take the status update of the same. The concerned person told me that the parcel might be delivered on the same day, i.e. 13th or the next day. i.e. 14th October. Remaining concerned of the same, I again visited Vishrantwadi office on 14th October at 10 am. The concerned person after tracking the order told me that it was already delivered yesterday. I confirmed with every family member, but it was delivered. I don't understand how can the parcel can be delivered and yet not be delivered. They charged exorbant price the delivery, which was not even done.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Aprajit009
            Oct 13, 2020
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            My oreder was shipped on 7th october 2020 with awb number as U00067531. Still on 13tg october 2020 if i check the tracking status of my consignment it is just displaying "no data available".

            I am providing the snapshot of the tracking status that i see while tracking.

            There is no way found to contact dtdc.
            Please help
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Oct 13, 2020
            Updated by Aprajit009             Shippment is from lucknow to haridwaar
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              B
              Bismaya Mohapatra
              Oct 13, 2020
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              I am supposed to receive two couriers from DTDC. But they are not delivering me and I called to customer care min 10 times and they are saying we are trying to deliver.

              They are lying that I told them that I will collect the parcel from their office.

              Even their customer care number is not getting connected now a days.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                C
                Chukka mohandm
                Oct 13, 2020
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                Dear concern
                Booking no.H97968271
                iam booked package in Your dtdc 3months back, still no update on this iam calling to your customer support, visited your brancnch no response,
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  Sridhar Bellala
                  Oct 13, 2020
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                  We have booked a saree from Pithapuram to Visakhapatbam. It has been booked on 23 Sep 2020 at Pithapuram DTDC courier office. Reached Visakhapatnam on 29 Sep 2020. Parcel was not delivered at the given address and rerouted back to Pithapuram.

                  Now it has been held at Kakinada DTDC office from 02 Oct 2020 onward when called customer care of DTDC they are stating customer has to come and collect the parcel.

                  How this is possible, if they are not able to provide proper service let them shutdown the courier business.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Shriya Kirdat
                    Oct 13, 2020
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                    Address: mumbai 400063

                    I ordered a self-deliver service from Bihar[college] to Mumbai[home] since I couldn't go there myself. My friend who was present there gave dtdc my cartons. I had spoken to the agent on call and asked him very specifically to package it again properly and he agreed and charged me for it. I received the packages on 12th october 2020, dtdc didn't add any packaging from their side and my cartons came as they were given to dtdc, but broken from the edges. When I spoke to the bihar dtdc staff, they said it was 75kgs, but my Mumbai staff [where i booked it from] said it was 95kg and increased the price from Rs4750 to Rs6312. Now when I called Mumbai staff for complaining, they have asked me to call the bihar staff.
                    * I have attached one photo[with the blue wall] of the original packaging I'd left it in. The other photos are of how I received it.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Sagrha
                      Oct 12, 2020
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                      Address: DTDC, Kukatpally

                      We are from Hyderabad. DTDC service and delivery boys are disgusting. Very rude behaviors and bad maintenance of courier franchise.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Worst worst service of DTDC kukatpally branch
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                        R
                        Raushan Kushwaha
                        Oct 12, 2020
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                        I booked my shipment on 6th oct from krishnanagar west bengal to gurgaon. it reached to gurgaon on 8th oct.but after that it is stuck there from 2 days without any update.when I complained on 9th oct the shipment moved on 10th oct. now today's is 12 oct again it is stuck from last two days.many times I contacted to customer care but problems remain same.
                        details are-
                        AWB no-K26233742
                        mob no-[protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          C
                          Chada susmitha
                          Oct 12, 2020
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                          Address: Cherala

                          Hi
                          Am susmitha on 23 of August i booked one saree online they dispatched saree in dtdc courier services

                          There was Address mistake district mistake there so the saree was returning to the sender and till now it was not return to the sendor

                          Plz sort out the problem and give contact who will look after about this kind of issues.

                          Tq
                          Regards
                          Susmitha
                          [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            Rubi Pal
                            Oct 12, 2020
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                            Parcel consignment number is K34963786. Which was not delivered yet..But the status is showing ... Delivered on 9th October.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              P
                              Praveen Sreeramdas
                              Oct 12, 2020
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                              Address: 37, Monteith Road, 2nd Floor, Thapar House, Egmore, Chennai - 600008

                              Dear sir,

                              One of our consignment from Nellore, A.P. booked on 30.09.2020 to our Chennai HO, which supposes to be delivered within 4 Days. But delivery not initiated by DTDC and when i checked by them on 12.10.2020, I was told one of their Customer Care - Shobitha, that is damaged and yet to be informed to the customer.

                              They took 12 days' time to inform about consignment status, secondly, it was damaged in the DTDC facility.

                              So, we want compensation of this and refund of material cost.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                M
                                Madhu Salivendra
                                Oct 11, 2020
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                                Resolved

                                My consignment number is B72602588. In tracking website it says successfully delivered on oct 2, 2020 at 4:33 pm. No one called me and no otp shared by me to delivery boy/agent. 100 times I called to customer cara number provided by this company through their tracking site. Cent percent call will be dropped. This is very serious issue in that package 2wheeler RC and noc is there. Its being a week who is responsible I'm going to lodge a complaint in my locality as well.
                                Oct 12, 2020
                                Complaint marked as Resolved 
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                My Package is not delivered but when I track in Application it shows that the package is delivered on 7th November. I did not receive any call or message regarding package and now the customer care is not reachable though I called them multiple times
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                                  R
                                  reshuskb612
                                  Oct 11, 2020
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                                  Address: Hyderabad

                                  No Response, they don't know where the packet is
                                  D94521548.

                                  Worst service and response.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    E
                                    edna james
                                    Oct 11, 2020
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                                    Address: DTDC AS RAO NAGAR

                                    D60778096, this cargo reached begumpet DTDC on 9th of october and still there when will it reach its destination DR AS RAO NAGAR, what is the plight of the courier services? pathetic
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      M
                                      Manojng
                                      Oct 11, 2020
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                                      Consignment no D61786773 bookd from banglore is still undelivered even afte HALF A MONTH
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        M
                                        Mrinal Kar
                                        Oct 11, 2020
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                                        A[protected] The package is showing delivered in both Amazon and DTDC site however its nit delivered to me
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Oct 14, 2020
                                        Updated by Mrinal Kar                                         Received a mail from DTDC asking about my contact no so that they can connect. Thats it. No call from them since last 3 days, their email screenshot below.

                                        I am yet to receive the packet which their website is saying delivered since 10th Oct

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