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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 161

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L
Liladhar007
Oct 14, 2020
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Address: 93, Ganesh Vihar, Kacholi, Chomu

On 10 October 2020, i gave three courier to DTDC in Jaipur city in which two was other state and one was only for Jaipur but today is 14 October and courier still showing in VKI area while other state courier has been reached. Except this whenever our courier reaches to VKI jaipur area they never drop at our home so we now have decided to tell our client that never give courier to DTDC because they don't provide at our home. Please help regarding our courier tracking number because our client is still waiting while this courier was for local jaipur person.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Ambika_kowale
    Oct 14, 2020
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    I couriered a parcel that contained clothing that were supposed to be the offerings to God during Navratri. I placed the courier on 9th October 2020, at Pune, Vishrantwadi. I did not get a track message which may have been a technical error. I visited Vishrantwadi office on 13th October, to take the status update of the same. The concerned person told me that the parcel might be delivered on the same day, i.e. 13th or the next day. i.e. 14th October. Remaining concerned of the same, I again visited Vishrantwadi office on 14th October at 10 am. The concerned person after tracking the order told me that it was already delivered yesterday. I confirmed with every family member, but it was delivered. I don't understand how can the parcel can be delivered and yet not be delivered. They charged exorbant price the delivery, which was not even done.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Aprajit009
      Oct 13, 2020
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      My oreder was shipped on 7th october 2020 with awb number as U00067531. Still on 13tg october 2020 if i check the tracking status of my consignment it is just displaying "no data available".

      I am providing the snapshot of the tracking status that i see while tracking.

      There is no way found to contact dtdc.
      Please help
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Oct 13, 2020
      Updated by Aprajit009       Shippment is from lucknow to haridwaar
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        Bismaya Mohapatra
        Oct 13, 2020
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        I am supposed to receive two couriers from DTDC. But they are not delivering me and I called to customer care min 10 times and they are saying we are trying to deliver.

        They are lying that I told them that I will collect the parcel from their office.

        Even their customer care number is not getting connected now a days.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          C
          Chukka mohandm
          Oct 13, 2020
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          Dear concern
          Booking no.H97968271
          iam booked package in Your dtdc 3months back, still no update on this iam calling to your customer support, visited your brancnch no response,
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Sridhar Bellala
            Oct 13, 2020
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            We have booked a saree from Pithapuram to Visakhapatbam. It has been booked on 23 Sep 2020 at Pithapuram DTDC courier office. Reached Visakhapatnam on 29 Sep 2020. Parcel was not delivered at the given address and rerouted back to Pithapuram.

            Now it has been held at Kakinada DTDC office from 02 Oct 2020 onward when called customer care of DTDC they are stating customer has to come and collect the parcel.

            How this is possible, if they are not able to provide proper service let them shutdown the courier business.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Shriya Kirdat
              Oct 13, 2020
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              Broken parcel, no packaging done but overcharged

              Address: mumbai 400063

              I ordered a self-deliver service from Bihar[college] to Mumbai[home] since I couldn't go there myself. My friend who was present there gave dtdc my cartons. I had spoken to the agent on call and asked him very specifically to package it again properly and he agreed and charged me for it. I received the packages on 12th october 2020, dtdc didn't add any packaging from their side and my cartons came as they were given to dtdc, but broken from...
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              Sagrha
              Oct 12, 2020
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              Address: DTDC, Kukatpally

              We are from Hyderabad. DTDC service and delivery boys are disgusting. Very rude behaviors and bad maintenance of courier franchise.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Worst worst service of DTDC kukatpally branch
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                R
                Raushan Kushwaha
                Oct 12, 2020
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                I booked my shipment on 6th oct from krishnanagar west bengal to gurgaon. it reached to gurgaon on 8th oct.but after that it is stuck there from 2 days without any update.when I complained on 9th oct the shipment moved on 10th oct. now today's is 12 oct again it is stuck from last two days.many times I contacted to customer care but problems remain same.
                details are-
                AWB no-K26233742
                mob no-[protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  C
                  Chada susmitha
                  Oct 12, 2020
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                  Address: Cherala

                  Hi
                  Am susmitha on 23 of August i booked one saree online they dispatched saree in dtdc courier services

                  There was Address mistake district mistake there so the saree was returning to the sender and till now it was not return to the sendor

                  Plz sort out the problem and give contact who will look after about this kind of issues.

                  Tq
                  Regards
                  Susmitha
                  [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    Rubi Pal
                    Oct 12, 2020
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                    Parcel consignment number is K34963786. Which was not delivered yet..But the status is showing ... Delivered on 9th October.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Praveen Sreeramdas
                      Oct 12, 2020
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                      Address: 37, Monteith Road, 2nd Floor, Thapar House, Egmore, Chennai - 600008

                      Dear sir,

                      One of our consignment from Nellore, A.P. booked on 30.09.2020 to our Chennai HO, which supposes to be delivered within 4 Days. But delivery not initiated by DTDC and when i checked by them on 12.10.2020, I was told one of their Customer Care - Shobitha, that is damaged and yet to be informed to the customer.

                      They took 12 days' time to inform about consignment status, secondly, it was damaged in the DTDC facility.

                      So, we want compensation of this and refund of material cost.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        M
                        Madhu Salivendra
                        Oct 11, 2020
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                        My consignment number is B72602588. In tracking website it says successfully delivered on oct 2, 2020 at 4:33 pm. No one called me and no otp shared by me to delivery boy/agent. 100 times I called to customer cara number provided by this company through their tracking site. Cent percent call will be dropped. This is very serious issue in that package 2wheeler RC and noc is there. Its being a week who is responsible I'm going to lodge a complaint in my locality as well.
                        Oct 12, 2020
                        Complaint marked as Resolved 
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        My Package is not delivered but when I track in Application it shows that the package is delivered on 7th November. I did not receive any call or message regarding package and now the customer care is not reachable though I called them multiple times
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                          R
                          reshuskb612
                          Oct 11, 2020
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                          Address: Hyderabad

                          No Response, they don't know where the packet is
                          D94521548.

                          Worst service and response.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            E
                            edna james
                            Oct 11, 2020
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                            Address: DTDC AS RAO NAGAR

                            D60778096, this cargo reached begumpet DTDC on 9th of october and still there when will it reach its destination DR AS RAO NAGAR, what is the plight of the courier services? pathetic
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              M
                              Manojng
                              Oct 11, 2020
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                              Consignment no D61786773 bookd from banglore is still undelivered even afte HALF A MONTH
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                M
                                Mrinal Kar
                                Oct 11, 2020
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                                A[protected] The package is showing delivered in both Amazon and DTDC site however its nit delivered to me
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Oct 14, 2020
                                Updated by Mrinal Kar                                 Received a mail from DTDC asking about my contact no so that they can connect. Thats it. No call from them since last 3 days, their email screenshot below.

                                I am yet to receive the packet which their website is saying delivered since 10th Oct

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                                  M
                                  Mayank.invi
                                  Oct 10, 2020
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                                  Consignment number: Z54508169
                                  The courier was done on 5th Oct 2020 from Delhi to Gurgaon. Though distance being less than 30km the parcel has not delivered since now. It's been 6days now. Already registered a complaint with dtdc 2 times but did not receive any response, no progress is seen.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    R
                                    ramya saravanan
                                    from Bengaluru, Karnataka
                                    Oct 10, 2020
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                                    My shipment tracking id is C04201902. The delivery person refused to deliver the product telling cannot identifying address. Even though I explained the address route several times he refused to follow that. I am receiving shipment from many couriers without any issue. Very unprofessional behaviour. Really disappointed with the service.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      R
                                      Rajkatep
                                      Oct 10, 2020
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                                      Address: Flat No 202, 3rd Floor, Abhinav Heights, Srinivas Colony

                                      HI,

                                      I have sent a courier on 29th of September 2020 and till now (10 Oct 2020) it was not delivered and there is no proper response from customer support
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      What is the status of the complaint and why it was not resolved till now?


                                      How many times do i have to call the customer care. Such a bad response i have never seen in my life.

                                      If you are not able to provide the services please close the company and do not waste other valuable time. And on top of that you say in Ads things will get delivered in time.
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