DTDC Courier & Cargo Complaints & Reviews

Good morning sir/madam,
it is to submit that, i am trying receive the courier that no. H98035837, and it was sent long ago, but not yet received so far, and bad thing is your customer people is responding after so many times (phone number is . [protected] ),
now i don't know how to track and collect the item booked from hyderabd.,

I packed my items through the DTDC courier from Navalur Chennai to Kottayam, Kerala. Since it was Corona, the package agency packed everything through a video call. There was my certificates as well as two VR devices worth 45000INR.
They told the important items will pack separately such as expensive items and certificates.
They didn't send the list of items they have picked.
I lost my 2 devices. When I tried to contact...

I moved to Bangalore in August and shipped all my belongings on 27th August 2020 through DTDC (assuming that it is a trusted service). The packages were 3 big bags totaling to about 50 kgs of shipment. All charges were paid upfront. It has been more than a month now but I have received all 1 out of the 3 bags.
The bags are very very important to me as they have all my wedding clothes, and every other clothing and household thing that I have collected in the past several years. I came to Bangalore with just 4 sets of clothes trusting DTDC to bring everything else.

It is 5th October 2020 now and I have been raising complaints and following up with the customer care folks for the past 2 weeks and no one knows where my bags are. I get the same answer again and again - "We will get back to you in 24 hours".
DTDC service is the worst. There has been no updates, the online tracker has stopped getting updated after 3rd September. I don't even know if the package is missing or am I ever going to get it.

Request anyone who could help me out to get my bags. They are 2 big black coloured bags. I have even sent the pictures and invoice copies to [protected]@dtdc.com

Tracking no. - F30083399 & F30083407
Name - Sneha
Contact - sneha.[protected]@gmail.com

Hello Sir/Ma'am,

I was sent my experience letter from my previous comapny via DTDC. DTDC never called or texted me for delivery completion and when i called the customer service they said the consignment is already delivered on 16th Sept 2020. I raised a complain and they said they will call me in 8 working hours which they never did. I call them daily and they just say that they are forwarding the request to some other office and I will get a call back which I never get. I even e-mailed them and raised a query on their portal to which they never reply. Certainly DTDC has lost the consignment and now making excuses. Its almost 20 days now and I havent received a message from them. please help me in getting my consignment back it is very important to me as it contains my previous company experience letter.

Regards,
Ankita

Date of Incident : 24/09/2020
Consignment number V59554999
Value 3300rs

Issues : I had booked a Premier DTDC Courier from Bangalore to Imphal where the consignment contains Medicine where the courier shop conformed that the medicine would be delivered in 2 days time and now it is 05/10/2020 yet the medicine is not delivered and the patient has already missed his dosage due to wrong promises made by DTDC, ever since i have called the DTDC rajajinagar branch multiple times and yet there is no resolution.

I would like to raise this complaint because of the medicine not being delivered, the patient would have to contact the doctor again and have to undergo the blood test, XRAY and Scanning again which is a very costly affair and the new value of the medicine would go higher.. and would put the patient's health risky as well.

Packet with Z48633134 was delivered to me on 03rd OCTOBER, 2020.
1.Delivery boy without taking my signature kept it and left without even closing the gate .
2. The packet does not contain any address showing FROM whom it was sent
3.After opening I found letters and ATM card from WORLD BANK, HQ: NW WASHINGTON, Branch office:70, Lodi Estate, NEW DELHI-110003
4.These are econmic/financial fraud attempts, as you know pretty well,
Henceforth, I request you to make sure not to accept such packets especially without genuine FROM address with supporting docs like AADHAAR, PAN, LICENCE Cards etc
This action would be very important and and effective social responsibility so that in future no body would fall in to such econmic/financial fraud traps

Its been 3days and consignment K24827499
Still showing no data available

Tracking no:R37994579
Respected sir,

I would like to bring it to your knowledge that I have send through your service 2750rs worth live plants from trivandrum, kerala to nagaland on september 7 2020.They charges 540rs as for posting charge .The plants received there on sep 16.They don't make a call and they returning the parcel with out asking .Live plants not survive after three weeks .Now the plant is missing.
This behavior is not good for a company like you.I woud like to refund my money 2750rs.please reply.please take an action.

Sir, my package of awb no:V60060557 has not delivered since 3 days, the status is not updating since 3 days ...so please deliver my package as soon as possible..

Status Show successful delivery. But till now I received my parcel

My tracking id is K25470663 and it is showing that the order is delivered and received by Shravya. I don't know anybody with that name. Please look into the matter and resolve it as soon as possible. This is very disappointing.

Sir, i have paid 2500 for my laptop shipping from kurnool to jaipur. i told them the value 70000 before shipping .. so they charged more... it is delivered as broken one...i have proofs when they did pack...my consignment number is V60031591

My shipment booked on 19/08/2020 from Visakhapatnam to Bhilai (CG state) with AWB number D59775820. Shipment is not delivered even after Passing 40+days. There is no tracking update available on DTDC website after 20/08/2020 .
I have sent various emails, and contacted customer care over phone. There is no reply received for my mails. Customer care has only one stereophonic reply every time i called them, they are giving false promises that your complaint will be resolved in 24hrs.
I vexed with the behaviour of customer care.
Please do the needful

I am receiving a courier from kottakal, kerala on 29th sept, present now there is no any update on tracking status. Please consider this complaint as emergency and important for us because this courier is precious. The dtdc docket number: R38384230. The dtdc customer service is also not responding to our calls. Please solve this issue as soon as possible.

Consignment number: d92353419

I recently used your courier services to courier my luggage from Phagwara, Jalandhar to Rishikesh, Uttarakhand. In there, there was one box which consisted of a debit card and Rs. 3000 cash. When I received the luggage, it was REPACKED WITHOUT MY KNOWLEDGE, I found that the cash and debit card was missing. Also, one sealed bottle of a shampoo was missing and all the stuffs had been repacked.

I talked to the DTDC services of Phagwara and they simply denied the charges.

Also, I contact DTDC customer care several times, dropped them several mails but they didn't pay attention to it.

Kindly look into this matter as soon as possible.

My tracking data shows "no data available." Please fix this. Consignment id: D85147505

I have booked a dress on 16th of September 2020 from Kolkata. I have been trying to track my parcel from the past week but it has been constantly showing invalid consignment number. I have told this to you in the seller by messaging on their Instagram account last week and they said probably the tracking has not been updated yet. But today when i tried to track it is showing a completely different booking date and destination.

Parcel received in tampered condition.two items were missing from the box neatly packed ( saree and usb speaker). Courier booked from bhadravathi (Shimoga district) Karnataka to Normal dist (Telangana state) DTDC courier receipt no. D61130656

Parcel/box received in tampered condition. Two items were taken or stolen from the his. A saree and usb speaker

Diasozo Pharma
We send goods to Malhar at Navi Mumbai on 30/09/2020

Docket no.M97840819