DTDC Courier & Cargo Complaints & Reviews

Sir, i have paid 2500 for my laptop shipping from kurnool to jaipur. i told them the value 70000 before shipping .. so they charged more... it is delivered as broken one...i have proofs when they did pack...my consignment number is V60031591

My shipment booked on 19/08/2020 from Visakhapatnam to Bhilai (CG state) with AWB number D59775820. Shipment is not delivered even after Passing 40+days. There is no tracking update available on DTDC website after 20/08/2020 .
I have sent various emails, and contacted customer care over phone. There is no reply received for my mails. Customer care has only one stereophonic reply every time i called them, they are giving false promises that your complaint will be resolved in 24hrs.
I vexed with the behaviour of customer care.
Please do the needful

I am receiving a courier from kottakal, kerala on 29th sept, present now there is no any update on tracking status. Please consider this complaint as emergency and important for us because this courier is precious. The dtdc docket number: R38384230. The dtdc customer service is also not responding to our calls. Please solve this issue as soon as possible.

Consignment number: d92353419

I recently used your courier services to courier my luggage from Phagwara, Jalandhar to Rishikesh, Uttarakhand. In there, there was one box which consisted of a debit card and Rs. 3000 cash. When I received the luggage, it was REPACKED WITHOUT MY KNOWLEDGE, I found that the cash and debit card was missing. Also, one sealed bottle of a shampoo was missing and all the stuffs had been repacked.

I talked to the DTDC services of Phagwara and they simply denied the charges.

Also, I contact DTDC customer care several times, dropped them several mails but they didn't pay attention to it.

Kindly look into this matter as soon as possible.

My tracking data shows "no data available." Please fix this. Consignment id: D85147505

I have booked a dress on 16th of September 2020 from Kolkata. I have been trying to track my parcel from the past week but it has been constantly showing invalid consignment number. I have told this to you in the seller by messaging on their Instagram account last week and they said probably the tracking has not been updated yet. But today when i tried to track it is showing a completely different booking date and destination.

Parcel received in tampered condition.two items were missing from the box neatly packed ( saree and usb speaker). Courier booked from bhadravathi (Shimoga district) Karnataka to Normal dist (Telangana state) DTDC courier receipt no. D61130656

Parcel/box received in tampered condition. Two items were taken or stolen from the his. A saree and usb speaker

Diasozo Pharma
We send goods to Malhar at Navi Mumbai on 30/09/2020

Docket no.M97840819

We Diasozo Pharma send goods to नवीमुंबई on 30/09/2020
Not received yet.
Tracking show it was received.

My courier was not delivered to me and marked as delivered and the reason they have given was they could not find my address. It was medicines and they kept it 22 days, did not try to reach me. They totally nonsense and careless about my property which was
2500 rs/-
I request to take proper action against them.

COURIER Consignment number - H20377049
Thank you

My cousin sent me a parcel containing Apple Airpods Pro from Chennai to Raipur through DTDC (Consignment Number C[protected]. The parcel was registered on 19th September and with the tracking ID provided i found that that product was lying idle in Nagpur for a week and upon receiving it (in Raipur) on 02nd October 2020, i found the package to be tampered with. There was an extra layer of brown tape covering the parcel (originally there had only been a transparent tape) and on opening the package i found that the outer plastic layer covering the Airpods Pro box to be missing and on opening the box found the product (the airpods along with the charging case, cable and any other accessories included in the box) to be missing. The products were removed the repackaging was done with a brown colour tape.
Company is highly irresponsible and asks customers to make videos whilst unboxing courier which is not justifiable.
Kindly take appropriate steps to return the product, failing which, the company should reimburse the cost of the product.

Briyan Philip
Trivandrum
02/10/2020

Dear Team

On 02/10/2020, I contacted a service executive named Sreejith T (name showed in the true caller) regarding a courier delivery confusion. I got his contact number from google search.

Unfortunately the service I received was nothing less than Pathetic. The executive, Mr. Sreejith T(name as showed in true caller app) was really harsh and abusive. I had to call Mr. Sreejith T(name showed in the true caller) twice because this man doesn't even care to listen.

As a customer/consumer, I believe that, nor I or anybody should be treated this way. The fact that I actually payed for a service to be yelled at is an absolute joke!

To resolve the problem, I would appreciate you to take action against Mr. Sreejith T(name showed in the true caller) and an apology letter from him as well because such actions from a reputed company executive should not be encouraged. Bad for the customer results bad for the service provider.

Evidence on this I am able to provide you are,

- Call recording
- The contact number of the Executive
- Address of this particular DTDC office
- Courier Consignment Number

I look forward to your reply and a resolution to my problem. I will wait till 09/10/2020 before seeking third-party assistance Please contact me at my email address : [protected]@gmail.com

Hurt and bittered,

Briyan Philip

Respected team, my courier consignment no is Z48802923.My courier has reached the coimbatore irugur office on sep 26, 2020. But the shipment has not been delivered to me. Now the courier is being returned to the sender.Its outgoing made to the gurgan apex with dtdc master con no [protected]. So please help me in receiving my courier.

I need to draw your attention regarding poor service by DTDC. On 18.09.2020 I had booked a courier in Dibiyapur, Auraiya U.P vide tracking ID Z42793930 to be delivered to Delhi. However, when checked through their tracking window, surprisingly it was mentioned that the consignment was successfully delivered to Noida. When I enquired to the DTDC centre, they informed that there is a mistake on their part & they are trying to find my parcel. However, till date my parcel is not delivered. Now DTDC courier agent in Dibiyapur is not answering the phone. The worst courier service I ever came across. Totally unprofessional and crooks.
Pl help.

The delivery service provided at shimla by DTDC is pathetic. I have faced problem twice.
Customers prefer courier service above indian post because of fast delivery and products being delivered at home, but ur company representatives do not deliver at home and ask customers to come to their end to collect parcel or they tell you to collect from other places.
When asked why not being provided home delivery then we get vague...

Worst experience.. with DTDC
My parcel has not been updated since the last 20 days and has not been delivered as well. When i try calling customer care they hang up the phone, i have complaint several times.
Tracking ID Z48264905

Dear sir,
My consignment number V90193633 is pending in kothrude master franchise Pune from 21 September . If my product not dispatch please return my product value 20000 .Otherwise I contact to escalation department . I m going to big action to agency if my product not dispatch to me

Dear sir,
My product number V90193633. Return by dttc office date 21 sep 20 .but dttc not give me and they not responsible carefully . I m so trouble .If my product not dispatch me i tack action by escalation authority

Consignment #F30087152 Destined to Shillong from Hyderabad has been stuck in the same area Mehdipatnam Franchise Hyderabad for more than a week now, such pathetic service especially considering the amount they charge. I even paid a high amount for risk surcharge and they are just holding the shipment since last week. I understand the situation with covid but at this rate, it is just negligence. This is not acceptable.