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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 167

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S
Subhayu Mallick
Sep 24, 2020
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A parcel has been booked on 12th september 2020 from kolkata to bhagalput. But still now received. Local dtdc branch misbehaving & also customer care not giving any update.
My contact number [protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    VanithaG
    Sep 24, 2020
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    Hi my dtdc tracking number is d92439786. It is from jaya pour (Rajasthan) to eroad (Timila nadu). I have given the customer phone number also along with address to contact if any difficulty in finding address.

    But dtdc courier boy called the customer but did not delivered. When we see the tracking status it is showing redirected.

    This should reach to a customer in eroad t. N.

    Could you please help in delivering to the customer as soon as possible.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Sep 24, 2020
    Updated by VanithaG
    Please help
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      pradipk9
      Sep 23, 2020
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      Address: Frazer town DTDC office

      My parcel is at same location that is at bangalore surface apex from 4 days i booked parcel on 19th sep in frazer town and delivery location is solapur mh 413601 but i don't why parcel is at same location its very expensive parcel no one from dtdc responding
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        nasirawonder
        Sep 23, 2020
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        Address: VILL-KUMARPUKUR, P.O-RAMGOPALPUR, DIST-BURDWAN, PIN-713403
        Website: www.dtdc.in

        My package with tracking no. C03401813 has been booked on 14th september 2020 from tamil nadu to deliver it to west bengal with proper address and phone number. The packet has been there in west bangal from 17th september 2020 to 22th september 2020) and my shipment status is showing that "returned parcel forwarded from facility" and reason "not delivered (Address incomplete or wrong - (Cir)". I have contact at dtdc castomer care and verify my address and address is correct. But delivery boy never contact me for parcel delivery. I have observed, sms received at 6 pm and without attempting delivery status updated in portal.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Still I have not received any feedback. Please look into this..
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          dvbsrinivas
          Sep 23, 2020
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          Address: SERILINGAMPALLY

          I have booked my Parcel on Aug28th, not yet delivered, But 20th of September status showing like delivered, I want my Parcel back.

          H30789865
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Keerthi Polepalle
            Sep 22, 2020
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            The shipment status is showing delivered, but it has not been delivered to me. The delivery executive did not call me or message me regarding the courier.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              sdkarni
              from Hyderabad, Telangana
              Sep 22, 2020
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              Address: Hyderabad

              Not reached
              Sufficient delay there by loosing business and repeated orders from dealer and in time supply not done
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Swathi.ch
                Sep 22, 2020
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                Address: Hydernagar

                Parcel is not delivered but its showing delivered status in dtdc site. Receiver name also is shown as krishna. But nobody is there with that name. Concern person name is sunil reddy. Tracking id is h20274541.
                Resolve the issue asap.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  L
                  Leera
                  Sep 22, 2020
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                  Laptop shipment

                  Address: 401-A SECTOR - 7 STEEL PLANT TOWNSHIP, UKKUNAGARAM VISAKHAPATNAM

                  I sent a laptop from visakhapatnam to pune via dtdc courier services, (Consignment number - d[protected] on 7th september 2020.
                  I had also claimed an insurance of rs.35000/- against the laptop carriage consignment.
                  The courier reached the respective destination on time but failed to deliver it safely. Despite it being packed very carefully in a laptop bag and mentioning it to be an fragile item, the item was found to be damaged.br...
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                  pabanchandra
                  Sep 22, 2020
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                  Address: Vill+PO- Mantripukhuri, Imphal, Manipur, 795002

                  Sir/Madam,

                  Docket number D71805319. Pick up date is 07 July 2020.

                  The package yet not found by me.
                  Service provider can't ready to take any action against the docket number.

                  Please deliver the shipment immediately.

                  My contract number is [protected].
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    V
                    viveknmd
                    Sep 22, 2020
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                    Address: Mylan Laboratories ltd. Pithampur Dist. Dhar M.P.

                    Sir
                    This is inform you that one docket which was dispatch from hyderabad from on dated 31/08/2020 but still it is not delivered at our factory by your team. Because which status is showing at tracking is false as this is factory premise where docket supposed to be delivered. So there is no any chance to office closed or door lock. This is indicating that person is not approaching for delivery at site. Please look into the matter any resolve the issue. This is happened many times earlier. Please refer below docket details for your reference.

                    Tracking id-v59657279
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Subhayu Mallick
                      Sep 22, 2020
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                      Booked 12th sep 2020, but till now no update & not received
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Sep 22, 2020
                      Updated by Subhayu Mallick
                      Percel missing
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                        urgent action required!
                        Sep 22, 2020
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                        Address: Kakaji, New Delhi

                        Respected dtdc authorities,
                        It is very saddening to bring to your notice that the courier which was sent from delhi (Kalkaji) to kerala (Chengannur) on behalf of amity university is sent back to the original place without any information. I received the tracking id on september 14 at 4:22 pm followed by tracking the courier, it was showing that the courier is in transit (Proof for which i am attaching with this mail). According to the dtdc tracking site the latest update was at 7:13 am on september 14. Surprisingly, in the consecutive days too i was able to see the same update. Well, i was waiting amidst this current pandemic and was anticipating it might take quite a little longer for the courier to reach me than the usual time.in between, i was constantly getting sms updates which to my surprise was showing 'in transit' till this day. By 3:35pm i received a text message stating that the courier is out for delivery followed by a text message at 3:45pm stating the same couldn't be delivered due to the wrong address. I contacted the dtdc number available on the website and a person from bangalore answered the call for the selected state kerala. He said the courier is sent back to the original place.

                        I contacted the chengannur dtdc and the person said we waited for 3-4 days (That should be 14th probably, the day which i received the tracking id) and my number was not available. But at the same time i received the updates in this so-called not available number. I asked him why they didn't wait for a few days and the answer i got was why didn't i contact them while i have given the delivery address too. When i raised my query along with the dtdc tracking update, he responded by saying that this was not his duty. So, can you kindly explain the duty of this "responsible person".
                        This was a highly confidential and valuable document from the university. Waiting for your immediate and positive response and hope you will handle the matter seriously. Please find the attached documents for the reference.

                        Tracking id : x33436176
                        Reference no. :[protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Chandranath Gerrard Chowdhury
                          Sep 22, 2020
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                          19th september i got a message from dtdc that your consignment is out for delivery, but did not get a call from them, next day i checked the status and its showing not delivered, & last mile misroute. Its annoying.

                          My tracking id - k25674110
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Suhasini Ketha
                            Sep 22, 2020
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                            Banjarahills dtdc branch people, didnt deliver my parcels and marked as delivered im daily calling them for update. Toparcels worth 4000/-
                            I want my money back.
                            D59973563
                            H20098032
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              V
                              Veera Raghav Reddy Palle
                              Sep 22, 2020
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                              Address: Old Alwal, Secunderabad - 500010

                              D93910879 my consignment Redgram seeds not received yet. please persue it. Those are seeds. Farmers are waiting to sowing the seeds. It is booked on 14/9/2020. My phone no. is [protected]. mail id "[protected]@gmail.com"
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                aish.1989
                                Sep 22, 2020
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                                Resolved

                                Address: Mahanagar , Lucknow

                                My consignment is Haven't receive my then also it is showing it is delivered please go through the matter as soon as possible
                                Sep 22, 2020
                                Complaint marked as Resolved 
                                I received my consignment
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Vinay Jhamb
                                  Sep 21, 2020
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                                  Address: Dashmesh Nagar, Ludhiana

                                  One courier bags of combo, i booked mumbai to ludhiana, before fews days, i check tracking but tracking status show.. On deliver on the location ludhiana, but i did not received any courier... No one courier boy come into my address.. I contact to ludhiana branch[protected]/38/39 no one deal to me properly, please
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Sep 21, 2020
                                  Updated by Vinay Jhamb
                                  Track number in the pic ... I did not received, but status it's show out of delivery

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                                    Shreya1520
                                    Sep 21, 2020
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                                    Resolved

                                    Address: 18c northern avenue, Kolkata-700037

                                    My parcel was booked on 15/09/2020 for kolkata, 700037, consignment number 'a90950929'. Today is 21/09/2020, haven't received any parcel, also no attempt was done to deliver. But, current status showing ' successfully delivered'. What could be done now?
                                    Sep 22, 2020
                                    Complaint marked as Resolved 
                                    They delivered it today (22/09/2020), and said status was showing ' delivered successfully' by mistake.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Harinath Santhamoorthy
                                      Sep 21, 2020
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                                      I sent my laptop from chennai to hyderbad on 9/9/2020 and they gave assurance of delivering the package the next day but i received the package on 15/09/2020 that too i tracked my package but it showed delivered but i didn't receive then i tracked the branch manager and spoke with him and got delivered, they simply said the package was marked as delivered my mistake. My display was damaged and i can clearly see that the laptop has got hit severely against a hard object. Even the package i packed was damaged severely. I'm not going to prefer the dtdc even for my friends for sure.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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