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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 167

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S
Suhasini Ketha
Sep 22, 2020
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Banjarahills dtdc branch people, didnt deliver my parcels and marked as delivered im daily calling them for update. Toparcels worth 4000/-
I want my money back.
D59973563
H20098032
+2 photos
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    Veera Raghav Reddy Palle
    Sep 22, 2020
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    Address: Old Alwal, Secunderabad - 500010

    D93910879 my consignment Redgram seeds not received yet. please persue it. Those are seeds. Farmers are waiting to sowing the seeds. It is booked on 14/9/2020. My phone no. is [protected]. mail id "[protected]@gmail.com"
    +2 photos
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      A
      aish.1989
      Sep 22, 2020
      Resolved
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      Resolved

      Address: Mahanagar , Lucknow

      My consignment is Haven't receive my then also it is showing it is delivered please go through the matter as soon as possible
      +1 photos
      Sep 22, 2020
      Complaint marked as Resolved 
      I received my consignment
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        V
        Vinay Jhamb
        Sep 21, 2020
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        Address: Dashmesh Nagar, Ludhiana

        One courier bags of combo, i booked mumbai to ludhiana, before fews days, i check tracking but tracking status show.. On deliver on the location ludhiana, but i did not received any courier... No one courier boy come into my address.. I contact to ludhiana branch[protected]/38/39 no one deal to me properly, please
        +1 photos
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        Sep 21, 2020
        Updated by Vinay Jhamb
        Track number in the pic ... I did not received, but status it's show out of delivery

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          Shreya1520
          Sep 21, 2020
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          Resolved

          Address: 18c northern avenue, Kolkata-700037

          My parcel was booked on 15/09/2020 for kolkata, 700037, consignment number 'a90950929'. Today is 21/09/2020, haven't received any parcel, also no attempt was done to deliver. But, current status showing ' successfully delivered'. What could be done now?
          +1 photos
          Sep 22, 2020
          Complaint marked as Resolved 
          They delivered it today (22/09/2020), and said status was showing ' delivered successfully' by mistake.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Harinath Santhamoorthy
            Sep 21, 2020
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            I sent my laptop from chennai to hyderbad on 9/9/2020 and they gave assurance of delivering the package the next day but i received the package on 15/09/2020 that too i tracked my package but it showed delivered but i didn't receive then i tracked the branch manager and spoke with him and got delivered, they simply said the package was marked as delivered my mistake. My display was damaged and i can clearly see that the laptop has got hit severely against a hard object. Even the package i packed was damaged severely. I'm not going to prefer the dtdc even for my friends for sure.
            +3 photos
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              Jay74368
              from Patan, Maharashtra
              Sep 21, 2020
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              My name is jay parekh and my consignment no is z48091437, my parcel is not delivered and it's showing in the dtdc tracking as it is delivered, i called their customer care numerous time but no one is picking the call, hence i want to complaint against them
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                SandhyaSan17
                Sep 21, 2020
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                Address: Chandanagr
                Website: Dtdc

                I sent 2creams to my customer on 31st customer but when it was going for the delivery customer is not available but updated that it was delivered so i asked them to return the products but they are not returning and telling it was delivered ou can see it in screenshot
                +1 photos
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                  Anshu Sharma12
                  Sep 21, 2020
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                  Parcel was given to bangalore office on 3rd august, but it is still in mumbai after 2 months. It should be in rajasthan.
                  Pathetic service.
                  Reference number - b72269148
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                    Narayana Surya
                    Sep 21, 2020
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                    Address: B Suryanarayana, TE/TUNI, Andhra Pradesh..533401.

                    My article consignment number is c03094886. It delivery address in tuni but it was delivered in vijayawada andhra pradesh.
                    In your branch in tuni said to be give complaint online.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      VigneshSathya
                      Sep 21, 2020
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                      Package was shipped on 10th september and it took 8 days to reach my place branch. When i checked the shipment tracking i was shocked to know that they have attended delivery and mentioned as address incomplete.
                      Atleast they could have called the mobile number mentioned on parcel.
                      But they havent even attended the delivery and i didnt even receive a single phone call from dtdc.
                      I raised a concern on this on the same day contacting the customer care of dtdc and even then they have returned it to the origin facility.
                      Kindly take necessary action on this. I have attached the screenshots of the shipment details.

                      Consignment no: d94393824
                      +2 photos
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                        S
                        srkjyu
                        Sep 21, 2020
                        Resolved
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                        Resolved

                        Hello sir,
                        I'm soni from chennai, i had couriered medicines from dtdc guindy, chennai office on 17/09/2020 to mr. Deepak bhatia residing in ulhasnagar 2, thane. The consignment no c03865756. Mr. Deepak has not received the courier but the tracking status shows delivered. The courier are medicines. Unable to raise a complaint through their portal because when i enter the consignment number is shows delivered and does not allow me to enter other details. Request you to help in this regards and arrange to send the courier to the correct address as mentioned on top of the parcel. Please find attached supporting documents for your reference.
                        Let me know at the earliest, please.
                        +1 photos
                        Sep 21, 2020
                        Complaint marked as Resolved 
                        The courier has been delivered to Mr. Deepak Bhatia
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Sep 21, 2020
                        Updated by srkjyu
                        Please check this image

                        Sep 21, 2020
                        Updated by srkjyu
                        Please check the courier details

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                          A
                          Arindam Roy Nath
                          Sep 21, 2020
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                          Address: Jalpaiguri West Bengal

                          Dear team,

                          I am having trouble to get my two packages from last two months,

                          Docket no - 1. D93239609, 2. D59569993
                          Dtdc local branch showing it deliverd but till date we have not received those items. Pls check to help us
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                            Ria Gupta Madaan
                            Sep 21, 2020
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                            Address: Sector -46 Gurgaon

                            I handed over a document to dtdc (In gurgaon) to be delivered within (Gurgaon) on 17th september 2020. Tracking id z43046084. I was promised that the package will be delivered by 18th at max, but i have not received any update on the package since 17th september. It is still showing in transit. We tried reaching to dtdc, they are just routing us to different people.

                            I raised a complaint on their website, but no answer.
                            I would request that appropriate status be provided about the status and safety of the package. Also, if it is not delivered by 21st sep end of day, then please return the package to us. We do now want the package to get lost in transit, looking at the pathetic service of dtdc
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                              S
                              Shivam89
                              from Mumbai, Maharashtra
                              Sep 19, 2020
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                              Address: MUMBAI

                              I had ordered from the website canvaschamp in the month of august and it was to be delivered to me by 28th august 2020. They sent via dtdc from ahmedabad to mumbai. The tracking no being a90963428. My dtdc case no is 17454749. I checked the status and it showed as out for delivery on 26th august 2020. But i did not receive even in 2nd september. After many calls and online complaints they told me package will be delivered. But to my suprise the package was marked delivered in 5th sept 2020. I still did to receive my package. I have been calling regularly to the company and the branch in lower pare as well as ahmedabad. I still did not receive the package.
                              +1 photos
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                                Abhi0601
                                Sep 18, 2020
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                                Since yesterday my consignment is out for delivery but is not getting delivered. On 17th September, 2020 it was updated on the website that door was locked or office was closed. This is entirely false. The shipment address is residential and we were at this address the entire day. Why was such a false updating done? Next day again it was out for delivery but was not delivered. What kind of service is this company providing to the customers.
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                                  nikita palo
                                  Sep 18, 2020
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                                  Address: At - sai Priya Nagar, 4th lane po- Rayagada

                                  I didn't get my parcel... They call me to and said that, "you have to come the office and take the parcel otherwise we'll return the parcel". They misbehaving also... They don't want to come to deliver the parcel
                                  +1 photos
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                                    Avtar1606
                                    Sep 18, 2020
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                                    Address: Avtar Singh (Mob: 8368410656) Vill: Bhadal, PO: Bhawarna, Tehsil: Palampur, Distt: Kangra (HP) PIN COD: 176083

                                    My relative has booked a parcel (Containing medicine) form beas (Amritsar) on 14.9.2020 under no. Z42307700 for palampur (Pin code: 176083). It is sorry to say that the said parcel is not delivered so far. Although a massage was received on 17.9.2020 at 16:57 containing smile code 5436. Today i dialed a no. [protected] and enquire about my parcel. He told me after 5 minutes you will receive call and the will told you. No call was made till 10 minutes. I again called on [protected], again he told me to wait. After some time i received a call from [protected] and i told him about my parcel. He told me your parcel is hold due to address problem and you have to register case with a fee of rs. 10-, i refused to deposit rs 10 because of i have alredy submitted all dues. He (Mr. Deepak was there he misbehave me and abuse me saying "(Motherchod parcel nahi lena kya). I m a senior citizen 65 years of age. He dont know how to talk with a costumer. He should not be there who behave like this." my parcel may please be delivered immediately, otherwise a claim for rs. 5000/- may please be made at the earliest. Avtar singh
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                                      diksha2604
                                      Sep 17, 2020
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                                      Address: Bareilly

                                      Hello. My name is diksha agarwal and i was waiting for my package at dtdc to be delivered to me. But to my shock, when i tracked my package on dtdc site, it said that the package has already been delivered to a man named suresh. But i dnt even know who suresh is. My tracking number is z43111513. I seek an immediate response to my problem.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        C
                                        Chathur143
                                        from Bengaluru, Karnataka
                                        Sep 17, 2020
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                                        Such a poor network and very bad customer service. I have given a address in kerala but how idiotically these courier service can send the parcel to andhra pradesh. Such a poor and bad response from the customer care. Why the hell is dtdc is doing the hell like this?
                                        If this problem is going to continue i need to a file a case on dtdc.
                                        Very bad courier service and why the hell there is no response from the customer care. Why the hell are you guys running a courier service and customer care.
                                        Z54673326
                                        This is my tracking id and i need that parcel to be delivered to the concerned address orelese please do call me atleast.
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