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Updated: Jun 19, 2026
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DTDC Courier & Cargo reviews & complaints page 167

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C
Chukka mohandm
Oct 13, 2020
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Dear concern
Booking no.H97968271
iam booked package in Your dtdc 3months back, still no update on this iam calling to your customer support, visited your brancnch no response,
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Sridhar Bellala
    Oct 13, 2020
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    We have booked a saree from Pithapuram to Visakhapatbam. It has been booked on 23 Sep 2020 at Pithapuram DTDC courier office. Reached Visakhapatnam on 29 Sep 2020. Parcel was not delivered at the given address and rerouted back to Pithapuram.

    Now it has been held at Kakinada DTDC office from 02 Oct 2020 onward when called customer care of DTDC they are stating customer has to come and collect the parcel.

    How this is possible, if they are not able to provide proper service let them shutdown the courier business.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Shriya Kirdat
      Oct 13, 2020
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      Address: mumbai 400063

      I ordered a self-deliver service from Bihar[college] to Mumbai[home] since I couldn't go there myself. My friend who was present there gave dtdc my cartons. I had spoken to the agent on call and asked him very specifically to package it again properly and he agreed and charged me for it. I received the packages on 12th october 2020, dtdc didn't add any packaging from their side and my cartons came as they were given to dtdc, but broken from the edges. When I spoke to the bihar dtdc staff, they said it was 75kgs, but my Mumbai staff [where i booked it from] said it was 95kg and increased the price from Rs4750 to Rs6312. Now when I called Mumbai staff for complaining, they have asked me to call the bihar staff.
      * I have attached one photo[with the blue wall] of the original packaging I'd left it in. The other photos are of how I received it.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sagrha
        Oct 12, 2020
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        Address: DTDC, Kukatpally

        We are from Hyderabad. DTDC service and delivery boys are disgusting. Very rude behaviors and bad maintenance of courier franchise.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Worst worst service of DTDC kukatpally branch
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          R
          Raushan Kushwaha
          Oct 12, 2020
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          I booked my shipment on 6th oct from krishnanagar west bengal to gurgaon. it reached to gurgaon on 8th oct.but after that it is stuck there from 2 days without any update.when I complained on 9th oct the shipment moved on 10th oct. now today's is 12 oct again it is stuck from last two days.many times I contacted to customer care but problems remain same.
          details are-
          AWB no-K26233742
          mob no-[protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            C
            Chada susmitha
            Oct 12, 2020
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            Address: Cherala

            Hi
            Am susmitha on 23 of August i booked one saree online they dispatched saree in dtdc courier services

            There was Address mistake district mistake there so the saree was returning to the sender and till now it was not return to the sendor

            Plz sort out the problem and give contact who will look after about this kind of issues.

            Tq
            Regards
            Susmitha
            [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              R
              Rubi Pal
              Oct 12, 2020
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              Parcel consignment number is K34963786. Which was not delivered yet..But the status is showing ... Delivered on 9th October.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Praveen Sreeramdas
                Oct 12, 2020
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                Address: 37, Monteith Road, 2nd Floor, Thapar House, Egmore, Chennai - 600008

                Dear sir,

                One of our consignment from Nellore, A.P. booked on 30.09.2020 to our Chennai HO, which supposes to be delivered within 4 Days. But delivery not initiated by DTDC and when i checked by them on 12.10.2020, I was told one of their Customer Care - Shobitha, that is damaged and yet to be informed to the customer.

                They took 12 days' time to inform about consignment status, secondly, it was damaged in the DTDC facility.

                So, we want compensation of this and refund of material cost.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  M
                  Madhu Salivendra
                  Oct 11, 2020
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                  My consignment number is B72602588. In tracking website it says successfully delivered on oct 2, 2020 at 4:33 pm. No one called me and no otp shared by me to delivery boy/agent. 100 times I called to customer cara number provided by this company through their tracking site. Cent percent call will be dropped. This is very serious issue in that package 2wheeler RC and noc is there. Its being a week who is responsible I'm going to lodge a complaint in my locality as well.
                  Oct 12, 2020
                  Complaint marked as Resolved 
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  My Package is not delivered but when I track in Application it shows that the package is delivered on 7th November. I did not receive any call or message regarding package and now the customer care is not reachable though I called them multiple times
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                    R
                    reshuskb612
                    Oct 11, 2020
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                    Address: Hyderabad

                    No Response, they don't know where the packet is
                    D94521548.

                    Worst service and response.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      E
                      edna james
                      Oct 11, 2020
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                      Address: DTDC AS RAO NAGAR

                      D60778096, this cargo reached begumpet DTDC on 9th of october and still there when will it reach its destination DR AS RAO NAGAR, what is the plight of the courier services? pathetic
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        M
                        Manojng
                        Oct 11, 2020
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                        Consignment no D61786773 bookd from banglore is still undelivered even afte HALF A MONTH
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          M
                          Mrinal Kar
                          Oct 11, 2020
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                          A[protected] The package is showing delivered in both Amazon and DTDC site however its nit delivered to me
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Oct 14, 2020
                          Updated by Mrinal Kar                           Received a mail from DTDC asking about my contact no so that they can connect. Thats it. No call from them since last 3 days, their email screenshot below.

                          I am yet to receive the packet which their website is saying delivered since 10th Oct

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                            Mayank.invi
                            Oct 10, 2020
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                            Consignment number: Z54508169
                            The courier was done on 5th Oct 2020 from Delhi to Gurgaon. Though distance being less than 30km the parcel has not delivered since now. It's been 6days now. Already registered a complaint with dtdc 2 times but did not receive any response, no progress is seen.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              R
                              ramya saravanan
                              from Bengaluru, Karnataka
                              Oct 10, 2020
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                              My shipment tracking id is C04201902. The delivery person refused to deliver the product telling cannot identifying address. Even though I explained the address route several times he refused to follow that. I am receiving shipment from many couriers without any issue. Very unprofessional behaviour. Really disappointed with the service.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                R
                                Rajkatep
                                Oct 10, 2020
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                                Address: Flat No 202, 3rd Floor, Abhinav Heights, Srinivas Colony

                                HI,

                                I have sent a courier on 29th of September 2020 and till now (10 Oct 2020) it was not delivered and there is no proper response from customer support
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                What is the status of the complaint and why it was not resolved till now?


                                How many times do i have to call the customer care. Such a bad response i have never seen in my life.

                                If you are not able to provide the services please close the company and do not waste other valuable time. And on top of that you say in Ads things will get delivered in time.
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                                  S
                                  SANGHARSH M
                                  Oct 10, 2020
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                                  I booked my shipment on 5th oct 2020 from Pune to kinwat. It reached to nanded on 7th of August. But after that it is stuck there from past 2 days without any update saying the area is non servicable. The pincode was already written in the address and if the area wasn't servicable why they shipped the parcel in the first place. Now they are not delivering the parcel. It is very important package which has to be reached before 10th oct in any condition. It's been days since I'm waiting. Worst and pathetic service ever. I'm too disappointed.
                                  Sangjarsh Muneshwar
                                  Tracking number P55882384
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Joshna Joshi
                                    Oct 10, 2020
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                                    This isn't the first time that the delivery person argued with me and continually asking me for the tip mentioning some or the other reason.

                                    Each i say him that i have already paid the delivery charge for my order and i don't need to give him tip, he them started behaving arrogant each time he has to delivery to my address.

                                    Below is the contact number through which he called me up.

                                    Delivery person no :- +91-[protected]

                                    My DTDC Tracking/Consignment Number = D60868785

                                    I think i have provided sufficient information to track that delivery person with the tracking id of my oder.I expect a fastest action against him.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Alivia Chatterjee Lahiri
                                      Oct 10, 2020
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                                      Dtdc Currior says Delivered but it's not delivered. Please tell me where is the parcel and how could the receiver will get it.

                                      Awb K35367403
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        S
                                        Shembade
                                        Oct 9, 2020
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                                        Address: Narhe,Pune-411041

                                        We have sent one parcel to tanjavaruv (TamilNadu) branch through dtdc courrier on
                                        11 feb 2020 but they have lost by them and now dtdc are not able to find it.
                                        so i request them for refund and also did mails.
                                        but they didnt revert us and still yet we dont receive any refund.
                                        also i am attaching the courrier receipt for material.
                                        please look into this matter.

                                        Courrier Details.
                                        Sender Name- Suryalogix Pvt.Ltd
                                        Receiver Name- Cleanmax enviro Energy
                                        Tracking No.D57128567
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Nov 07, 2020
                                        Updated by Shembade                                         we didn't received any mail from dtdc courrier about this complaint.
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