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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 167

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R
Ria Gupta Madaan
Sep 21, 2020
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Address: Sector -46 Gurgaon

I handed over a document to dtdc (In gurgaon) to be delivered within (Gurgaon) on 17th september 2020. Tracking id z43046084. I was promised that the package will be delivered by 18th at max, but i have not received any update on the package since 17th september. It is still showing in transit. We tried reaching to dtdc, they are just routing us to different people.

I raised a complaint on their website, but no answer.
I would request that appropriate status be provided about the status and safety of the package. Also, if it is not delivered by 21st sep end of day, then please return the package to us. We do now want the package to get lost in transit, looking at the pathetic service of dtdc
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    S
    Shivam89
    from Mumbai, Maharashtra
    Sep 19, 2020
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    Address: MUMBAI

    I had ordered from the website canvaschamp in the month of august and it was to be delivered to me by 28th august 2020. They sent via dtdc from ahmedabad to mumbai. The tracking no being a90963428. My dtdc case no is 17454749. I checked the status and it showed as out for delivery on 26th august 2020. But i did not receive even in 2nd september. After many calls and online complaints they told me package will be delivered. But to my suprise the package was marked delivered in 5th sept 2020. I still did to receive my package. I have been calling regularly to the company and the branch in lower pare as well as ahmedabad. I still did not receive the package.
    +1 photos
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      Abhi0601
      Sep 18, 2020
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      Since yesterday my consignment is out for delivery but is not getting delivered. On 17th September, 2020 it was updated on the website that door was locked or office was closed. This is entirely false. The shipment address is residential and we were at this address the entire day. Why was such a false updating done? Next day again it was out for delivery but was not delivered. What kind of service is this company providing to the customers.
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        nikita palo
        Sep 18, 2020
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        Address: At - sai Priya Nagar, 4th lane po- Rayagada

        I didn't get my parcel... They call me to and said that, "you have to come the office and take the parcel otherwise we'll return the parcel". They misbehaving also... They don't want to come to deliver the parcel
        +1 photos
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          Avtar1606
          Sep 18, 2020
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          Address: Avtar Singh (Mob: 8368410656) Vill: Bhadal, PO: Bhawarna, Tehsil: Palampur, Distt: Kangra (HP) PIN COD: 176083

          My relative has booked a parcel (Containing medicine) form beas (Amritsar) on 14.9.2020 under no. Z42307700 for palampur (Pin code: 176083). It is sorry to say that the said parcel is not delivered so far. Although a massage was received on 17.9.2020 at 16:57 containing smile code 5436. Today i dialed a no. [protected] and enquire about my parcel. He told me after 5 minutes you will receive call and the will told you. No call was made till 10 minutes. I again called on [protected], again he told me to wait. After some time i received a call from [protected] and i told him about my parcel. He told me your parcel is hold due to address problem and you have to register case with a fee of rs. 10-, i refused to deposit rs 10 because of i have alredy submitted all dues. He (Mr. Deepak was there he misbehave me and abuse me saying "(Motherchod parcel nahi lena kya). I m a senior citizen 65 years of age. He dont know how to talk with a costumer. He should not be there who behave like this." my parcel may please be delivered immediately, otherwise a claim for rs. 5000/- may please be made at the earliest. Avtar singh
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            D
            diksha2604
            Sep 17, 2020
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            Address: Bareilly

            Hello. My name is diksha agarwal and i was waiting for my package at dtdc to be delivered to me. But to my shock, when i tracked my package on dtdc site, it said that the package has already been delivered to a man named suresh. But i dnt even know who suresh is. My tracking number is z43111513. I seek an immediate response to my problem.
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              C
              Chathur143
              from Bengaluru, Karnataka
              Sep 17, 2020
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              Such a poor network and very bad customer service. I have given a address in kerala but how idiotically these courier service can send the parcel to andhra pradesh. Such a poor and bad response from the customer care. Why the hell is dtdc is doing the hell like this?
              If this problem is going to continue i need to a file a case on dtdc.
              Very bad courier service and why the hell there is no response from the customer care. Why the hell are you guys running a courier service and customer care.
              Z54673326
              This is my tracking id and i need that parcel to be delivered to the concerned address orelese please do call me atleast.
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                S
                Sneha Saree Santipur
                Sep 17, 2020
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                Address: Santipur

                Santanu sarkar
                Illambazar (Sonar pally)
                Dist - birbhum
                Pin code - 731214
                West bengal
                Ph no - [protected]

                Your complaint against consignment number d60144021 is registered successfully with ticket number 17280723

                19/08/2020 shipment booking 17/09/2020 show transit till date not update

                Kindly take this matter
                Thanks & regards
                Sneha saree santipur
                Mob:-[protected]
                +1 photos
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                  S
                  Shreya0897
                  Sep 17, 2020
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                  Laptop display was found in a damaged condition on receiving the courier. The laptop sent was totally in a working condition with everything intact. The courier was sent on 30th september 2020 from durgapur, west bengal and the courier destination was hyderabad, telangana.

                  The consignment number is d60181155.

                  Please look into this matter urgently and do the needful to
                  Get the charges for damage repair.
                  +2 photos
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                    Y
                    Yogii370
                    Sep 17, 2020
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                    Parcel not delivered and also didnt inform and sent return and still not received at return 15 days went. Case raised many times but not update, still struggling for my courier

                    Courier id-z43020415
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                      Arijitchakraborty
                      Sep 17, 2020
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                      My conssignment no are d90934364 and d92409547 booked on 13th september 2020. I have received the consignment and there is no proper update on whereabout. It is only showing in transit. The items are very urgently required. Even customer care is not receiving the call. Delivery location is in kokkata. Please update
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                        Camellia Ray
                        Sep 17, 2020
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                        My dtdc courier id is d61599934. Its showing door closed as a status but no delivery is attempted at my place. I. Was present at my house through out the day. No delivery person has came. Neither anyone called me up, if there is a issue regarding to find the location, they should have called.
                        I. Tried in their customer care no but no response. Please do the needful asap.
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                          manish0496
                          Sep 16, 2020
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                          My order didn't get till now i am consumer i have ordered from bellissimo77 and they have told it will be delivered through dtdc but its almost 2 month no update. while trying to reach out to walia ji dtdc they are not responding even from customer support also not helping

                          Location- NARAINA A block
                          owner walia ji([protected])

                          ordered from Inderpal kaur
                          Bellissimo77

                          consignment number Z46645998
                          +1 photos
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                            D
                            Dipanjan Deb
                            from Mumbai, Maharashtra
                            Sep 16, 2020
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                            Reference number: v59832472

                            I booked the package on 1st september from silchar, assam on dtdc green containing laptop which is to be delivered to bangalore.
                            Its been 16 days and it is not delivered yet!
                            Why such service?
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                              Kingu Surma
                              Sep 16, 2020
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                              Consignment number d57246857 and d57246838 has reached to my location but no one is making any call and am getting only out for delivery sms.. Please do the needful, i need my product urgent
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                                muthu2109
                                from Bengaluru, Karnataka
                                Sep 15, 2020
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                                I have received message from DTDC courier services data of 3rd sep 2020 time of 6:37pm, and they have updated blindly like address not found, even I have not received any call from DTDC courier, and I have tried to many times for DTDC customer care, but it not reachable.

                                AWB no:X65375109
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                                  Dr-Pankaj Rangaree
                                  Sep 15, 2020
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                                  Address: Nagpur near airport manish layout

                                  Dear sir for consignment d94897914 the laptop was supposed to get deli ered in 3-4 working days from nagpur to warangal. But when it came to warangal the agent told that he will not deliver to the adress specified by owner. If such was the case than why nagpur agent took the consignment by taking double amount?? Secondly i had to suffer a lot for this.
                                  I am unable to understand
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                                    Rimjhim Mukherjee
                                    from Kolkata, West Bengal
                                    Sep 15, 2020
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                                    I was supposed to receive a dtdc parcel on 14th september 2020 which i did not but the online status shows that the package was delivered. I called them up numerous times but unfortunately no one picks up the call.
                                    I am attaching a picture of the other details regarding the shipping and other relevant information about the courier here.
                                    I want my package to be delivered s soon as possible.
                                    +1 photos
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                                      Fairy Gaba
                                      Sep 14, 2020
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                                      D[protected]order not received
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                                        Jaba Dutta
                                        Sep 14, 2020
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                                        Plz give me the current status of my product K40838245 it's very urgent.
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