DTDC Courier & Cargo Complaints & Reviews

My package with tracking no. C03401813 has been booked on 14th september 2020 from tamil nadu to deliver it to west bengal with proper address and phone number. The packet has been there in west bangal from 17th september 2020 to 22th september 2020) and my shipment status is showing that "returned parcel forwarded from facility" and reason "not delivered (Address incomplete or wrong - (Cir)". I have contact at dtdc castomer care and verify my address and address is correct. But delivery boy never contact me for parcel delivery. I have observed, sms received at 6 pm and without attempting delivery status updated in portal.

I have booked my Parcel on Aug28th, not yet delivered, But 20th of September status showing like delivered, I want my Parcel back.

H30789865

The shipment status is showing delivered, but it has not been delivered to me. The delivery executive did not call me or message me regarding the courier.

Not reached
Sufficient delay there by loosing business and repeated orders from dealer and in time supply not done

Parcel is not delivered but its showing delivered status in dtdc site. Receiver name also is shown as krishna. But nobody is there with that name. Concern person name is sunil reddy. Tracking id is h20274541.
Resolve the issue asap.

I sent a laptop from visakhapatnam to pune via dtdc courier services, (Consignment number - d[protected] on 7th september 2020.
I had also claimed an insurance of rs.35000/- against the laptop carriage consignment.
The courier reached the respective destination on time but failed to deliver it safely. Despite it being packed very carefully in a laptop bag and mentioning it to be an fragile item, the item was found to be damaged.br...

Sir/Madam,

Docket number D71805319. Pick up date is 07 July 2020.

The package yet not found by me.
Service provider can't ready to take any action against the docket number.

Please deliver the shipment immediately.

My contract number is [protected].

Sir
This is inform you that one docket which was dispatch from hyderabad from on dated 31/08/2020 but still it is not delivered at our factory by your team. Because which status is showing at tracking is false as this is factory premise where docket supposed to be delivered. So there is no any chance to office closed or door lock. This is indicating that person is not approaching for delivery at site. Please look into the matter any resolve the issue. This is happened many times earlier. Please refer below docket details for your reference.

Tracking id-v59657279

Booked 12th sep 2020, but till now no update & not received

Respected dtdc authorities,
It is very saddening to bring to your notice that the courier which was sent from delhi (Kalkaji) to kerala (Chengannur) on behalf of amity university is sent back to the original place without any information. I received the tracking id on september 14 at 4:22 pm followed by tracking the courier, it was showing that the courier is in transit (Proof for which i am attaching with this mail). According to the dtdc tracking site the latest update was at 7:13 am on september 14. Surprisingly, in the consecutive days too i was able to see the same update. Well, i was waiting amidst this current pandemic and was anticipating it might take quite a little longer for the courier to reach me than the usual time.in between, i was constantly getting sms updates which to my surprise was showing 'in transit' till this day. By 3:35pm i received a text message stating that the courier is out for delivery followed by a text message at 3:45pm stating the same couldn't be delivered due to the wrong address. I contacted the dtdc number available on the website and a person from bangalore answered the call for the selected state kerala. He said the courier is sent back to the original place.

I contacted the chengannur dtdc and the person said we waited for 3-4 days (That should be 14th probably, the day which i received the tracking id) and my number was not available. But at the same time i received the updates in this so-called not available number. I asked him why they didn't wait for a few days and the answer i got was why didn't i contact them while i have given the delivery address too. When i raised my query along with the dtdc tracking update, he responded by saying that this was not his duty. So, can you kindly explain the duty of this "responsible person".
This was a highly confidential and valuable document from the university. Waiting for your immediate and positive response and hope you will handle the matter seriously. Please find the attached documents for the reference.

Tracking id : x33436176
Reference no. :[protected]

19th september i got a message from dtdc that your consignment is out for delivery, but did not get a call from them, next day i checked the status and its showing not delivered, & last mile misroute. Its annoying.

My tracking id - k25674110

Banjarahills dtdc branch people, didnt deliver my parcels and marked as delivered im daily calling them for update. Toparcels worth 4000/-
I want my money back.
D59973563
H20098032

D93910879 my consignment Redgram seeds not received yet. please persue it. Those are seeds. Farmers are waiting to sowing the seeds. It is booked on 14/9/2020. My phone no. is [protected]. mail id "[protected]@gmail.com"

My consignment is Haven't receive my then also it is showing it is delivered please go through the matter as soon as possible

One courier bags of combo, i booked mumbai to ludhiana, before fews days, i check tracking but tracking status show.. On deliver on the location ludhiana, but i did not received any courier... No one courier boy come into my address.. I contact to ludhiana branch[protected]/38/39 no one deal to me properly, please

My parcel was booked on 15/09/2020 for kolkata, 700037, consignment number 'a90950929'. Today is 21/09/2020, haven't received any parcel, also no attempt was done to deliver. But, current status showing ' successfully delivered'. What could be done now?

I sent my laptop from chennai to hyderbad on 9/9/2020 and they gave assurance of delivering the package the next day but i received the package on 15/09/2020 that too i tracked my package but it showed delivered but i didn't receive then i tracked the branch manager and spoke with him and got delivered, they simply said the package was marked as delivered my mistake. My display was damaged and i can clearly see that the laptop has got hit severely against a hard object. Even the package i packed was damaged severely. I'm not going to prefer the dtdc even for my friends for sure.

My name is jay parekh and my consignment no is z48091437, my parcel is not delivered and it's showing in the dtdc tracking as it is delivered, i called their customer care numerous time but no one is picking the call, hence i want to complaint against them

I sent 2creams to my customer on 31st customer but when it was going for the delivery customer is not available but updated that it was delivered so i asked them to return the products but they are not returning and telling it was delivered ou can see it in screenshot

Parcel was given to bangalore office on 3rd august, but it is still in mumbai after 2 months. It should be in rajasthan.
Pathetic service.
Reference number - b72269148