DTDC Courier & Cargo Complaints & Reviews

చీర నెల రోజుల నుండి డెలివరీ రాలేదు ఎందుకు కొరియర్ ఆఫీస్ ఫోన్ చేస్తే ఎత్తడం లేదు

My consignment no - b72614335.
Why my consignment not deliver yet & why message shown area non serviceable. If area was not serviceable than why did you pick the consignment. Kindly deliver my consignment asap.

I am raising this thread in respect of dtdc consignment no. K25777197. Since 20th Aug I am not getting any tracking status update, even no help from the DTDC Serumpore, West Bengal office from where its being provided for dispatch and they are saying it will take time. I have no clue what is happening. When we go for tracking option it showing nothing, it’s dtdc’s responsibility to scan it and make sure data is showing.

I've a shipment from jaipur to jalpaiguri, booking date: 17th august, 2020. Tracking number: z47011081. Its 3rd time they marked it "out of delivery" in online tracking service, but they did not even tried to contact me or sent me any kind of confirmation message. At the end they updated "address incomplete or wrong - (Cir)" while i've given the proper address. I've contacted the support team, they told me that "i'll get the product today" from the last 2 days. I don't want to lose the product. Kindly help please.

I had shipped a document on 17th august from goa to bangalore and they charged more than 1000 rupees for the small package. The airway bill # was d59564077. Dtdc promised to deliver withing 3 days as it contained food items, but now it has been more than 6 days and the shipment is untraceable.
The perishable goods will be unusable now due to delay

I had shipped a document on 17th August from Bangalore to Goa. The Airway bill # was B95019382. DTDC promised to deliver withing 5 days, but now it has been more than 8 days and the shipment is untraceable.
There were documents that needed to reach in time but it is delayed now.

My consignment number is d94622435 and it is dispatch on 17 august 2020 and reach to coimbatore on 21 august 2020 and ithas to be reach to.. Vazhakhula but from last 4 days the 21 august to 24 august shipment is not forwarding to another destination and my parcel is very much urgent i request you please try to forward that parcel today itself

My courier did not get till now.. Pls let me know where it is?

Tracking no.- x67722412
Mobile number - [protected]
Ujjwal pratap singh
Vill - jhansi, post - launda, chandauli, uttar pradesh
232104
My address is correct with correct contact number still dtdc is not delivering my package.
It' been 15 days since the package has arrived at my nearest hub (Varanasi).
Such an utter unprofessionalism from dtdc team.
Moreover whenever the shipment is out for delivery i didn't get any contact information about the delivery person which other courier services provide through sms or email.

Hi,
My luggage has been transferred from chennai to rajahmundry (Pincode: 533101, andhra pradesh) on 10-aug-2020. From 12-aug the location is showing at vijayawada. Till now i have not received my luggage. I can't reach to any dtdc support persons. Please send my luggage as soon as possible and update it soon. I have been worried about my luggage.

It looks like one whole baggage was missing. The baggage with 2 dairy milk chocolate and wishing card and money (2000) was missing when we received the parcel.
Ref number:B95123153

Thanks,

SHREELAKSHMI BHAT
[protected]

I have couriered one consignment on 15th july'2020 to raigarh, cg bearing consignment no: k25149893, this courier contains original lic policy and other documents filing for maturity claim at raigarh br.
This has been struck-up at kolkata on 18.7.2020 during its transit.
Since then no physical movement has been taken place and as well as updated in system.
I have lodged several complaints in the dtdc website requesting the date of delivery at raigarh. Not a single response has received so on so forth from dtdc. We understand the pandemic time all deliveries will be delayed, but what about responses from dtdc.
Even i have formally contacted the local dtdc guy for return back to original address on the first week of aug'2020 through our office desk. Nothing has moved yet and no reply is received.

However lic original document in the courier should reach before 31st july'20 for filing where its maturity date is on 28th july'2020.

Hence i would request following requests through this consumer complaint forum.
1. Proper response from dtdc on the subject matter stated above.
2. Complaint with status is should be incorporated in the dtdc website (Which is not there in any website of dtdc). So that others will not face any trouble in future cases.

Your kind help in this is highly solicited.

Consignment number : Z53515727
Prepaid package which was undelivered and returned without notice! Return my package DTDC
I never got a call or even a message to go pick it up! Its bad enough that they don't provide home delivery service to vast areas in my place which are in reasonable distance from the office and now that they cannot even call!! What service is this??!! Return my package

Hi,

This email is to register a complaint against dtdc india, especially neo services dtdc franchise nagpur, dtdc express ltd satragachi, and dtdc kalyanpur asansol. the addresses and contact details of these above-mentioned franchises are mentioned at the end of the mail.
I hired the services of neo services dtdc, nagpur to deliver a courier containing my office desktop asset (Owned by tata consultancy services), containing a monitor, a cpu, a keyboard, and some connecting cables. The courier was sent under the consignment number - d93573862 with a delivery charge of ₹1700/- sent on 14th august 2020, from nagpur and i received it at asansol on 22nd august 2020.

I want to mention that in spite of me requesting the owner of neo services, no "fragile goods" sticker was attached to my parcel and i was verbally promised that no harm would befall on my goods. I have proof that no such sticker was pasted after packing the parcel nor i saw any such sticker upon retrieval. I was shocked to find out that my lcd monitor was damaged (The liquid crystal inside was damaged) at a particular point, whose strike point can clearly be seen upon the exterior package/box. Please check the below-attached images of damage of office owned property and the proof of no fragile stickers on the package at neo services as well as upon receipt.

Please take note that since this my employer's asset, i demand full compensation of the damaged product, details of which would be disclosed later in the mail chain. My work has been halted due to the liquid damage of my lcd monitor. I was falsely promised of careful handling but had the worst experience in spite of paying so much money. I demand full compensation otherwise i shall be forced to escalate this complaint and enforce legal actions from a higher authority.
Kindly take note of the below contact details against whom i am raising this complaint -

1. Neo services dtdc franchisee
Courier service in nagpur, maharashtra
Branch code - rf436
89 harihar nagar, near sbi bank, beltarodi rd, nagpur, maharashtra 440037
Contact number - +91 [protected]

2. Dtdc express ltd
Courier service in howrah, west bengal
Khajurtala, santragachi, howrah, west bengal 711111

3. Dtdc branch office
Delivery service in asansol, west bengal
Branch code - k22
Kanyapur, asansol, west bengal 713341
Contact number - +91 [protected] / [protected]

I shall be highly obliged if you could kindly take quick action against the one who is responsible and compensate for my loss as soon as possible.

Thanks and regards,

Saswata roy
Asansol - 713325
Contact - +91 [protected] / +91 [protected] / +91 [protected]
Email - saswata. [protected]@gmail.com

D91610985
Package was shipped on 25th july 2020

Stuck at taratala branch since 31st july 2020. Fake delivery attempt is now being shown on 23 august 2020 after i have wasted countless hours calling customer care and submitting complaints.

After numerous complaints false delivery attempts are being shown. Took 24 days to be out for delivery, i am near the front door but nobody has come. Nobody called. A false tracking update was given 20 minutes back "not delivered (Receiver not available - (Cir)"
I have been promised delivery for the last 10 days and have spent hours on calls with customer care and making online complaints. Branch manager is taking part in this fraud and taratala branch has probably lost my package. I am being caused lot of stress and mental trauma and will take legal action if not delivered within 48 hours. I need the books for my upsc exam. It is almost a month already. I am being given false promises every day. And now false delivery attempts.

I was send a parcel from pune to muzzafarnagar in parcel there was a cpu (Central processing unit) but after open the parcel the parcel was totally damaged how they do that there is no responsible against customer things
My cpu is new brand purchase form local dealer with value of 15000
Motherboard and body’s totally damaged totally bad service dtdc never use again your service in my whole life. I have all proof and unboxing video and pictures courier no d57706233

I booked dtdc services from chennai to hyderabad and my consignment had a suitcase and a carton box and both were broken and damaged. I lost few of the items in carton box which were costly. I was charged for the delivery more than the weight of the package as they told the weight more than the actual weight.
Trackingid is d60492411.

It's been already 5 days consignment not yet reached, called customer care thrice they simply hung up the call ever after connecting after an hour, the worst customer service i must say. Raised a email complaint as well no response till now. If express means more than 5 days then why charge 240 rs for small envelope. Promising will be delivered by 2 days.

I have sent a parcel to kottayam, kerala on 8th august. It’s not showing any tracking details and hasn’t delivered yet. I have messaged dtdc both in facebook and twitter. Fb team said they will get back to me and haven’t. I have another parcel with the same issue. When we go for tracking option, it’s dtdc’s responsibility to scan it and make dure data is showing. Right now its close to a month now and no sign of delivery.
I would like to get a refund

Dear sir my courier not recived yet. It shows consiment regarded. I am confused. In courier my urgent document. My AMB no is V59894217. Please call me if something happened...