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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 175

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M
Mohammed Nishad pallippuram
from Chas, Jharkhand
Aug 26, 2020
Mar 24, 2023
This thread was updated on Mar 24, 2023
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DTDC Consignment -Tax Invoice

Dear sir/madam,

On 12th august 2020 i had one consignment with dtdc for moving goods from hyderabad to coimbatore. When i have approached dtdc they have agreed for a tax invoice will be given on making the payment. But after making the payment they have given only a copy of consignment note.
Also on top of consignment note it is specifically written that tax invoice will be provided upon request. I tried with customer...
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Dibash1729
Aug 26, 2020
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Address: Victoria road, Bangalore

Tracking :-V59060721

Its been over 10 days and I have not yet received the product and no tracking update since 5 days and the customer care people giving fake assurances everyday

Please help Me get My Laptop as My job depends on it. 🙏🙏🙏
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Prassanna kumar
    Aug 26, 2020
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    Address: No.60, 4th Main, SSA Road, Hebbal, Bangalore - 560024 (Opposite Axis Bank ATM)

    This is a high priority email, on 17th of August 2020 my parents had sent me
    courier to my address it normally takes 12 hours to my native from banglore .it's been 10 days it's been not receivied yet. And I have been tracking my parcel since it was on transit on 19th aug 2020 it reached Hebbal Branch in banglore and since from that date till my status is not updated till now it's in the same place. My place is just a few kilometres from Hebbal but till now no inciative is taken by the DTDC to deliver it. This is utterly insane service I had experienced in my whole life it's been 10 days to deliver a parcel wat the hell is this !!! Is this is the company worst company ever i recommend all of them to never choose DTDC ever because it's worse then ever, and when I tried to contact DTDC branch in Hebbal the staff is so irresponsible that he doesn't even respond to me properly though it's a mistake from thier side and I even I had sent numerous email to DTDC customer complaints portal but still no action has been taken from thier side, so I never gonna choose this company in my life again worst company ever .
    I am not gonna sit simply I will take this action even further if I don't get a explanation from the company

    Note : Tracking I'd: B72916954
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      nirman chandra
      Aug 26, 2020
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      Resolved

      My Consignment number : D59585386
      My parcel was out for delivery today but now its showing address incomplete or wrong. I didnt get call on any of the numbers that i provided. It is an important parcel . Please look into this and make sure the parcel is not returned.

      Address: C/o Chandra Bhanu Singh, Quarter number -R4, Professord colony, Lalbagh, Sarai Road, Near PG girls hostel, Bhagalpur-812002, Bihar.
      Aug 28, 2020
      Complaint marked as Resolved 
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Yatinarora1699
        Aug 26, 2020
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        Address: Gorai-1, Borivali West, Mumbai - 400091

        This is in reference to the consignment number-z35735091.
        The consignment is out for delivery since 19th august and is not delivered till today[protected]. It was packed and submitted in the shop no. 56, neelam flyover market. Neelam chowk, nit. Faridabad, faridabad, haryana 121001 on 11th august 2020. I was provided with the phone number of the delivery boy but he has not picked even 1 call since then. Please look into the matter urgently as the packet contains headphones worth ₹3999.

        Delivery address : gorai-1, borivali west, mumbai - 400091

        My phone number - [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          rpaturni
          Aug 26, 2020
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          DTDC never responds to calls. You call them 100 times a day, no they never respond. Pathetic service. Their customer support is rude, irresponsible. 8 out of 10 times they answer the call and drop it immediately without even saying a word. They are just trying to not respond to customers. Their parcels never delivery on time. Worst service in India. But they advertise in bold about their service. All authorities of DTDC are nothing but irresponsible. I dare you to open your phone lines to your daily customer complaints you will be loaded with complaints and abuses.

          What kind of service is this? Shame on you.
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            Wildex
            Aug 26, 2020
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            This is regarding docket number Z46311609. It is never delivered, however the company marks it as delivered. After trying to raise complaint, These buggers never co operate, refuse to even acknowledge complaints. Probably there agents are running a racquet
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              jayag
              Aug 26, 2020
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              My order c03328500, has initiated on 20th aug and status showing received at facility of destination branch. 22nd aug it is showing in transit.

              But not yet delivered till now. There is no lockdown in my area.

              They are not reachable in the ph number available in the site.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Mashooq Vardhan
                Aug 26, 2020
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                Address: Mumbai

                My parcel didn’t arrived with number d60763399 and it’s showing in transit since 7 days
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Raashi Sikarwar
                  Aug 26, 2020
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                  Order no. M01476937 lost by courier company
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Lakshmi Bhavaja
                    Aug 25, 2020
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                    Address: Kakinada sub branch , military road, near bhanugudi and Gpts college.

                    Consignement Number - V59175080

                    I have paid for sending a parcel on
                    19 / 08 /2020. I paid Rs. 800 for the speed post since it was supposed to reach the destination by 21 /08 /2020. The parcel was sent by the Hyderabad branch on 20th night to the Kakinada sub branch. However, it has been in the Kakinada branch since that day until 25 /08/2020. It exceeded the limit of the normal post too. I had to go through a lot of struggle to send someone I know to Kakinada branch to take it from there and deliver it safely to Yanaam. It is then when the parcel left the Kakinada branch. I need a refund on my money. This was highly disappointing and not accepted. I had to run behind different managers to get the work done. They were not even accountable or arrange an alternative when there was no movement in the Kakinada and Yanaam Dtdc branch. I need you to take some action against things like these.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      B kavya
                      Aug 25, 2020
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                      Address: Warangal

                      చీర నెల రోజుల నుండి డెలివరీ రాలేదు ఎందుకు కొరియర్ ఆఫీస్ ఫోన్ చేస్తే ఎత్తడం లేదు
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        phool hassan
                        Aug 25, 2020
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                        Address: HASSAN MEDICAL HALL, BLOCK TO STATION ROAD ROSERA, SAMASTIPUR, BIHAR, 848210

                        My consignment no - b72614335.
                        Why my consignment not deliver yet & why message shown area non serviceable. If area was not serviceable than why did you pick the consignment. Kindly deliver my consignment asap.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          ibanerjee
                          Aug 25, 2020
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                          Address: House no. 37/1/1 BC Chatterjee Street, Belgharia, Kolkata -700056

                          I am raising this thread in respect of dtdc consignment no. K25777197. Since 20th Aug I am not getting any tracking status update, even no help from the DTDC Serumpore, West Bengal office from where its being provided for dispatch and they are saying it will take time. I have no clue what is happening. When we go for tracking option it showing nothing, it’s dtdc’s responsibility to scan it and make sure data is showing.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Subir98
                            Aug 25, 2020
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                            I've a shipment from jaipur to jalpaiguri, booking date: 17th august, 2020. Tracking number: z47011081. Its 3rd time they marked it "out of delivery" in online tracking service, but they did not even tried to contact me or sent me any kind of confirmation message. At the end they updated "address incomplete or wrong - (Cir)" while i've given the proper address. I've contacted the support team, they told me that "i'll get the product today" from the last 2 days. I don't want to lose the product. Kindly help please.
                            Aug 25, 2020
                            Complaint marked as Resolved 
                            Finally I've to visit the headquarter to receive my percel.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              aminblr
                              Aug 25, 2020
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                              Address: verna, goa

                              I had shipped a document on 17th august from goa to bangalore and they charged more than 1000 rupees for the small package. The airway bill # was d59564077. Dtdc promised to deliver withing 3 days as it contained food items, but now it has been more than 6 days and the shipment is untraceable.
                              The perishable goods will be unusable now due to delay
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                aminblr
                                Aug 25, 2020
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                                Address: Madiwala, Bangalore

                                I had shipped a document on 17th August from Bangalore to Goa. The Airway bill # was B95019382. DTDC promised to deliver withing 5 days, but now it has been more than 8 days and the shipment is untraceable.
                                There were documents that needed to reach in time but it is delayed now.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Princellou's Fatema
                                  Aug 25, 2020
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                                  Address: Cochim

                                  My consignment number is d94622435 and it is dispatch on 17 august 2020 and reach to coimbatore on 21 august 2020 and ithas to be reach to.. Vazhakhula but from last 4 days the 21 august to 24 august shipment is not forwarding to another destination and my parcel is very much urgent i request you please try to forward that parcel today itself
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                                    Aadhya Sree
                                    Aug 25, 2020
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                                    Address: Guntur

                                    My courier did not get till now.. Pls let me know where it is?
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                                      Ujjwal3381
                                      Aug 25, 2020
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                                      Address: Vill-Jhansi Post-Launda, Chandauli, Uttar Pradesh, 232104

                                      Tracking no.- x67722412
                                      Mobile number - [protected]
                                      Ujjwal pratap singh
                                      Vill - jhansi, post - launda, chandauli, uttar pradesh
                                      232104
                                      My address is correct with correct contact number still dtdc is not delivering my package.
                                      It' been 15 days since the package has arrived at my nearest hub (Varanasi).
                                      Such an utter unprofessionalism from dtdc team.
                                      Moreover whenever the shipment is out for delivery i didn't get any contact information about the delivery person which other courier services provide through sms or email.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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