DTDC Courier & Cargo Complaints & Reviews

Dear sir,
My lcd tv was broken by your courier, the consignment was sent from chikkamagalur karnataka to auranagabad bihari. I have paid rupees 1800/-for courier charge and i have been told we will deliver it safely, don't worry about damage my lcd tv price is 40000/- the courier tracking no.-d60425029, please update me as soon as possible,, other wise i will complain in consumer court.
Kindly treat this mail very seriously.

Regards

Gopal kumar
[protected]

We have sent a parcel to mr. Indranil biswas who is residing in h/4 block no-2, airport residency road birati, kolkata-700051 on 09.07.2020, still the recipient havent recived the parcel

My courier is out for delivery from icai board on july 23. I have not yet received my courier. I am frequently trying to contact guntur office but they are not responding properly, not even attempting calls properly.

Dear team,
There was a parcel booked from vaishali on 26th august 2020 for mirzapur (Pincode 231001). That parcel was really needed on 5th september 2020. But the parcel was not delivered yet but online it is showing delivered.
I made a call on chabeytola branch, they told that they haven't receive this consignment for delivery. Then i made a call to ghantaghar branch on mobile no. [protected] four to five times, but no one is bother to answer the phone. For this type of behavior from dtdc we are really fed-up.

Kindly go through this matter asap.

My tracking number is x67716627. My parcel is dispatched on 22 july 2020 but still i don't receive it yet but while i tracking it shows that it delivered to me.. When i trying to contact to customer care number no one is responding. What to do now.

Tracking No: X33547148 we are the sender of this consignment.

Booked date: 24-Aug-2020 in Chennai
Delivery Address:
Defence Electronics Research Laboratory,
Defence Research & Development Organisation,
Chandrayanguta Lines,
Hyderabad 500 005.

Due to lock-down receiver is not available that day so we requested for change of address on 28-Aug-2020 to the following address:
Elsec, ravirala road, vignankanch post, hyderabad 500069

But they haven't attempted the delivery they closed this case and initiate RTO on 31-Aug-2020. Today the date is 07-Sep-2020 but still, we haven't received the consignment yet.

Due to their false commitment and false update we are facing many problem in our business. We got blackmark from our customer.

Hence we are requesting you to clear this case and return the consignment asap to our end. We have already lost the business because of their improper response.

I ordered for food products from Mumbai and received a message on Sat morning saying delivery is out. By end of day status updated online with comments that address is wrong. The courier person did not attempt any contact for delivery. Last month I had another consignment and the same thing happened. The delivery person never called me and updated status saying wrong address and returned package. When I called the franchise number the owner was arrogant and refused to give information (knowing who he is speaking to) and hung up telling me to do what I want. The franchise owner had an issue with me regarding a courier two years ago after which I stopped using DTDC. In a month I receive at least 10 to 15 couriers to same address without any problems. This time the person said it was Trackon and sent the courier only to know Trackon is DTDC in Goa. I have lost money on courier and delivery last month and I will not take this again. If a franchise owner runs his business with personal grudges he should close his business. It is my money lost and is not acceptable.

Consignment numbers:
M01238632
Z34967535

My contact:
Danah Virginia Noronha Dsouza
[protected]
Danah.[protected]@gmail.com

I have booked a parcel on 10.03.2020. Consignment no. is K24357350. But that parcel is not delivered till now. please look after this matter. and resolve it as early as possible. Otherwise I'll go for legal step.
My name is Mrs. Sunanda Mondal. Contact no. is [protected].

Hi dtdc courer people are denying the shipment to doorsteps and asking me to travel 20+ km to collect the product form their office. I can see the location of mine is serviceable on the portal. But the delivery people are denying on it. I have attached the screenshot as well where it is clearly visible that location 454221 is serviceable and due to that only people have send the courier using dtdc otherwise other vendors are offering services here as well. They are doing fraud for getting business, if they don't have services here then why are they showing it available in the portal. And if they have services here then why are they denying on the delivery of it.

Tracking number x67720705
I have raised more than 100 complaints since last week but dtdc customer care is hopeless.
My shipment arrived to rajajinagar facility in blr on 31st july.
Until 2nd sept, i did not get the courier delivered. Whenever i called, they blamed less staff due to corona. I obliged.
On 2nd september, finally after a month, the order was out for delivery!
After a while that day, i got a message saying the order was delivered, but i didn't receive the delivery at all!

This is an highly careless process followed by dtdc, and the customer care doesn't seem to take it seriously. My order is been delivered to some person called kriti. And no one knows who it is.

Dtdc is fraud, i need my shipment!

My docket no is z42682237, i have booked a currier for address
Md imran
Palhari chauraha near bansal petrol pump faizabad road barabanki (225001)
Mobile number.[protected].
But your currier was not delivered and showing that address incomplete as last 2 years all persel delivered the same address. And no delevery boy called receiver.
So i request you kindly delivered the currier otherwise i have to make fir against you.

Hi,
We have sent a courier on 24/08/2020 from your ravulapalem dtdc courier point to harugeri, karnataka. But till today we are not received the courier and while giving courier receipt they were striked out the tracking number. So many times we are contacted that dtdc courier point persons regarding tracking number but they were not providing and not responding at all. I hope at least you will respond and clear regarding this issue soon as possible.

K. Seshu kumar

Sender on 14.08.2020 send one mail from airport area to a given address within kolkata.
Then from tracking status i found that consignment reached upto "lake view" lake view branch on 16.08.2020.
But there after the parcel neither delivered to the receiver's address nor it returned back to sender.
I have triled to contact via mobile and email to enquire about the fate of the consignment but no response from any end.
Then on 03.09.2020 i found in tracking facility provided by dtdc in their website "consignment lost"
Now what can i do to get my parcel? How to make complain and where?

Mrs uma bhattacharjee
[protected]

Cash woth 20k missing from suitcase sent via dtdc.
Need it back

Mail 1: i had dispatched a courier on 31st august 2020 through fast delivery service paying 350/- to bangarpet, kolar district fro bangalore. The courier is not yet delivered and i am being given all unacceptable reasons. Why does it take so long approx. 4 days for delivery?

Mail 2: it's been 5 days for courier from a fast delivery option chosen from bangalore to bangarpet which is just 80 km at the maximum. The courier tracking still shows at kolar, does it take so much time for a local courier to deliver? There is no response from the customer care as well. this is an unacceptable case. Kindly revert back immediately. I need the courier to deliver today at the earliest.

I had no response to any of the mail.

I used to get regular parcels from dtdc even with the clear address they ask us to collect from the office. We paid to deliver to my address right.
This is not the first time it happened several times

My parcel h19931787 is not delivered since 18th august and showing no update after 24th august. Please help me.

Tracking ID- D92383216.
The above item was supposed to be delivered today. When I checked their site it’s mentioned “ incorrect address / wrong CIR”. The address is correct which is :
12/1A, Ram Chand Ghosh Lane, 2nd Floor, Kolkata 700006.
I called up DTDC and nobody picks up the call. I receive no calls from them.

This is not acceptable and I want the parcel delivered as committed.

The package was not delivered and the tracking is showing as delivered.
Consignment number : H97855860

Dear sir / madam, i am from bangalore, yelchenahalli

In the yelchenahalli dtdc office they are not flowing the rate card as maintained in there office they are taking as double than the rate card

Request you to advise and ask them to provide the proper service to the customers and give some training about how handle the customer

Finally i sent the courier with other service provider.

Thank you.