DTDC Courier & Cargo Complaints & Reviews

My consignment number is d93640243,
Mr. Sunil booked and packed my laptop bcz he is dtdc courier employee on saturday 8th aug 2020 from c - wing rustomjee azziano, thane west.
Today on 14th aug i have received my damage laptop.
The display screen was broken on right upper portion of laptop due to heavy wait and side floppy is also damaged.
Mr. Sunil patil booked my laptop in a good condition.
But i have received my laptop in bhopal in damage condition.
I have raised so many complaints today my complaint number:17124469
Kindly help and do the needful asps.

I booked a package from coimbatore to mumbai on aug 01, 2020 after 10 days, the status got updated that its out for delivery. But it's not been delivered yet. The receiver has not received any calls from courier people. Very pathetic. No one is answering calls or responsible. If this issue is not solved, i'll lodge a complaint. Now they have updated as door locked. That was a fake updation of status. The tracking number is
C03544156. I tried calling dtdc 100 times and i'm fed up.

I booked a document with dtdc, sakchi, jamshedpur on 8-aug-20. Tracking number k26185749. It is in transit between kolkata to serampore from 12-aug onwards. On complaint, jamshedpur branch is not able to trace it. This is an urgent document to be produced to court on 17-aug-20.
16th being sunday, it must be delivered by 15th aug.
Please help.
Thanks,
Kali kumar ghosh

I had ordered a stack of documents for printout from print on web because my college is conducting exams. They had booked the courier from noida up. The package has been booked on dtdc lite services (Consignment number: z[protected]. The package has already reached my district but it is not moving from the shreerampore hub. It has been three days but still there is no movement. After coming so far, the parcel is sitting idle. I have tried every number i could lay my hands on but to no avail. Both the printing company and myself are shocked as to what has happened to the parcel. I know that the times are tough in these covid 19 times, so delay in transit is possible. But, it is surely a sign of negligence and lack of responsibility if a parcel which has travelled from up to west bengal in 2 days, gets stuck in a hub for 3 days straight without any activity. Furthermore, contact number exists to be picked up. The phones are clearly ringing but there is a deliberate attempt to cut the call. My exams are fast approaching and the courier services are taking their own sweet time to do things their own way. Please, i want a resolution for this as soon as possible.

The courier was booked 15 days back yet it is not available for tracking. Have written several emails and posts on fb to dtdc but no satisfactory reply received yet. Please help to check with the courier services. Attached receipt for reference

Waiting for your reply.

I called your service desk but there also the same problem. She told me issues look after for resolve. I ll get reply from them asap. But shameful that till not replied.

In your portal it's shown item successfully delivered. Fyi that not happen. On 8/8/2020 called one person from ankur enterprise (Your authorised franchise) that he wants to go for delivery but on that date westbengal full lockdown. So that receiver told him to not today as because delivery person already told sunday will coming. But sunday he was not came, but update in site delivered.

Is this your service type???

Ordered through patanjali ayurved order me app on 12 july 2020, on 14 july i recieved a message from DTDC that order will be delivered today and in the evening recieved another message that order has been delivered. No one called me for OTP to deliver. next day i called the delivery person -he said i have not delivered anything to that area. later after making many complaints i got a mail from DTDC that it was returned to origin . but they are not updating it in courier details. i made a complaint again now the new person says that order has been delivered showing me a fake signature and closed the complaint. It took me a month in these mail and call converstions but still no results. and also not getting any response from Order me app.

tracking no. D71560495

I'm soo sorry to say this but your service provided in Mala which is situated in Thrissur, Kerala is very pathetic and I will never ever do any service with this company. First reason is that they haven't informed about my area is not having any home delivery service.They should have told before buying money . I have spend a lots of money and cannot make the parcel reach my home how this will be fare.The second reason is the women who works there in Mala branch. Se is horrible without any manners and she thinks that I'm her servant and she is my boss. At least you should have appointed some good people with some manners. She can't talk with respect and she cuts the phone when I raised a question to her. I'm totally disappointed with the service and will never ever recommend to anyone unless you teach that lady some manners and provide a good service. I'm complaining to make that lady to get some manners and teach her some etiquettes and also to inform everything before you buy money from the costumers.And one more thing during this covid pandemic situation never blame and misuse the situation as a reason for not making a home delivery. From this same place my neighbour got a product delivered at her home without any trouble the day before my product reached. I'm also not in a lockdown area or any quarantine issue.So kindly read my complaint and take necessary actions.

Consignment No: M85790709
Reference No:[protected]
My Order Tracking details showing that it's location at Rajamudry Super Franshiee. So went to Rajamudry Super Franshiee but there they said we already sent your package to given address I.e. To Ravulapalem dtdc center on 3rd August 2020. But till now I didn't get my package. It's been 20 days passing. No one is responding properly... And I also went to Ravulapalem dtdc center there they are saying that it might be missed. I don't know what to do. My package is very costly and very important to me. Please start an investigation about my order and delivery it to me. Or I'll file a complaint in police station @Ravulapalem.

My product was supposed to be delivered through DTDC on 12th August, 2020. I received a call during the day product reached destination hub. The service provider was ordering me to come and pick up from the office. I told him to deliver at my home address mentioned in the package, he responded he is new to the area and it's a new office come and pick up from their office. What's the duty of a courier agency and if we are going and picking up then why I need this medium in between. I told him strictly to deliver to my home, the so called courier agency has not delivered product yet. The office is nearly 2 km away from my home. I need strict apology from their side and proper reason why they are treating the customer with indecent behavior.

Hi, we booked a courier with dtdc having tracking number h97813598, i got out for delivery status and after some time they called me and told me to collect the parcel at their office, which is far from my village. We are paing huge amounts to get the doorstep service. Instead of not delivering at my doorstep, they updated false comments -"(Address incomplete or wrong - (Cir)". They are so arrogant, they are asking me to come and collect,...

THE courier with refrence number Z05337885 has been sent from noida to Gurdaspur on 20th july it has reached the pathankot branch on 24th july and now today it is 12th august but the courier have not been delieverd to me yet the tracking status is just stuck on In transit from 24th july till date.the courier consist of my DMC's which are very urgently needed to me .i have called each and every branch existing between noida to gurdaspur punjab but there is no response and no body knows where the courier had gone..literally i am getting depressed due to this.

Sir mera parcel abhi tk nhi aya or cancel kr diya na hi mere pass call aya na courier wala plz help me urgent parcel he sirr [protected] contact no k24783889

Delivery person is not willing to deliver the courier to provided pin code or address..
Franchise person assured and took an amount And now they are not responding properly..

I would like to recommend an immediate action against this and kindly deliver the courier to the pin code as earliest...

99hello mr/mrs, somebody misuses my mobile number and create a fake id in locanto site because of that im getting so much o[censored]nwanted illegal calls and messages to my number iam very much stressed and annoyed. So pls immediately delete my id and mobile number.
My mobile number - [protected]

Hi, the order status is not updated, its more than a week. Please update the order.

My consignment consisted of 3parcels to be delivered to kolkata. 2 parcels were delivered. But the third one was not delivered. When i filed a complaint they suddenly updated the tracking status as delivered. But the tracking path still shows it is delivered to dtdc head office, guwahati. I tried to contact them. But to no use. My consignment no. Is d56957714.

I booked one Parcel containing TV and also i have given details while booking through your e Booking portal on 07.08.2020.
The Parcel picked up by your DTDC Office Domlur Banglore 560071 on 08.08.2020 from my house.The above Parcel delivered on 11.08.2020. The TV Containing in the Parcel is completely Damaged. While Booking i have declared value of the TV is Rs.5000
For 5 Kg you have charged me Rs. 1890. As per you the charges for one kg is Rs 100 plus
Service charge Rs.110.
I request you to refund me Rs.5000 plus extra charges you have charged.
Parcel Booked from Banglore B58 to Gulbarga B05.

Hi have sent a parcel from Kolkata to Banglore with very important document regarding my VISA on 27th July and till now it is not delivered.

Consignment : K34549503

Every day I kept getting fake update on tracker saying out for delivery in the morning and then by end of day status changes to "couldn't attempt deliver due to COVID 19 ", after 5-6 days the status changed to "Receiver requested another delivery date" .

Let me tell you receiver never even received any call from them, since than I am calling out to them every day, to reach to customer care executive need to wait almost 15-20mins on hold and then they give same answer that they will check with team and update (But they actually do nothing).

I also tried raising query in thier system using thier form, but never got response. I even used facebook messenger to get update but same response.

Its been more than 15 days and still my parcel is not delivered. My visa process at final stage is going to get expire due to this.

I want to take action against them now for torturing like this and my financial and career loss.

I also requested them to send it back if they can't deliver but they don't give any response other than we will check with our team.

Refyr c/no. Z32053588 dt.27.07.2020 pertaining to rakhee parcel.
Delivered on 07.08.2020 whereas rakhee festival was on 03.08.2020.
Repeated request was made to yr collecting agent about delay but to no reply whereas it was time bound delivery (I. E. Before 03.08.2020 due to rakhee festival) but delivered on 07.08.2020 after constant follow - up. Are you going to refund our courier charges due to negligence in yr service or we should stop dealing with yr company due to poor service.
Yr early reply will be highly appreciated. Rgds!
Sunita kanodia, kanpur.