DTDC Courier & Cargo Complaints & Reviews

I have booked 2 boxes from hyderabad to visakhapatnam on 7th august with consignment number d60855382 these boxes were delivered on 10th august at the receipt address. But, one box was completely damaged, all the items in the box are broken beyond repair. After collecting rs. 2600/- for this booking it is absolutely unprofessional to treat the cargo in such a manner, it looks the box is thrown around which caused this damage.

It's absolutely waste of money for me to book dtdc, even though i paid the shipment as per the weight and dimension, it's still not worth the money. I wrote to ther customer support but no response. I request you to look into this.

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Address: Mrs.Roja Reddy,89 A,Bharati Nagar,opp blooming buds school,Chandragiri, Chittoor district Andhra Pradesh,India

Dear dtdc, i sent product to amazon mumbai through dtdc courier on 23/07/2020. I called to dtdc no has replied and tracking status not updated from last month onwards. My consignment number d59777141 & contact number [protected] and [protected]. I complaint to the dtdc given case no. Is 17024714 for dtdc c/n no. D59777141, we will revert soon with further details. Please take immediate response without any delay. Email i'd [protected]@hotmail.com mrs. Roja reddy

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Aug 11, 2020

Updated by Niranjan Reddy Kamasani Dear Dtdc, I sent product to amazon Mumbai through DTDC courier on 23/07/2020. I called to dtdc no has replied and tracking status not updated from last month onwards.My consignment number D59777141 & Contact number [protected] and [protected]. I complaint to the DTDC given Case no. is 17024714 for DTDC C/n no.D59777141, we will revert soon with further details. Please take immediate response without any delay. Email I'd [protected]@hotmail.com Mrs.Roja Reddy

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My tracking id is m00839055 the reciver name is roshini theni periyakulam tamil nadu
Its showing delivered in the tracking site on 10 th aug 2020 but not recived any courier by the reciver

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Dtdc tracking number m00856064 booked on aug 6
On aug 7 friday tracking status said delivery failed due to office locked, when i contacted the office they said that they were open till 5pm
Aug 8 and aug 9 no action
Aug 10 out for delivery since 10.56 am still not delivered
Raised a complaint still no updates...

Update
Aug 10 says delivered
Contacted the reciever he says courier still not recieved...

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Address: 92 pant vihar jawahar nagar nagla 263149

This is to bring your kind notice that on august 7, 2020 seven cartoons (Doc no d[protected] were sent from kashipur to nagla via dtc courier service. These cartoons have not been received till today (August 10, 2020). No information received regarding our cartoons. This has become a usual trend o[censored]ndue delay in delivery. We request you to solve this issue as the distance between kashipur and nagla is 100 km. We have been using the dtc courier service since 2006. This problem of late delivery started when it started coming from rudrapur and kashipur.
Please solve this issue.
From css pandey
Sanjeevani buti kendra
Pant vihar colony, jawahar nagar, nagla 263149,

Mobile number [protected]
Email [protected]@gmail.com

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Dtdc tracking number m00856064 booked on aug 6
On aug 7 friday tracking status said delivery failed due to office locked, when i contacted the office they said thet were open till 5pm
Aug 8 and aug 9 no action
Aug 10 out for delivery since 10.56 am still not delivered
Raised a complaint still no updates...

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Address: Abhayapuri, Assam, India

My shipment id z52760939 is shown delivered without getting any delivery. I got massage of delivery but but anyone contact with me. By the informationof massage i went to ask my nearest dtdc corier centre and give a compaint.
I'm from abhayapuri, assam. But the delivery addres shown gajiabad. Why is it happened? If you unable to delivered then please return my payment.
Thats all. Thanks
Contact - [protected]

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Address: Svn enterprises , 50-62-1A Rajendra nagar,durga ganapathi temple ,seethampeta,visakhapatnam-530016

We have booked one consignment from bangalore to vizag docket no. D61205966 date[protected]

Dear sir
Sir we booked two boxes from[protected] bnagalore to vizag.
One box was received and another box did not reach the vizag branch
Its working closely no response to the box cost is 5 lakh rupees.
I need box details within two hours otherwise i will take serious action on dtdc

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Aug 10, 2020

Updated by m@a@D@h@u We have booked one consignment from Bangalore to vizag docket no. D61205966 date[protected]

Dear sir
sir we booked two boxes from[protected] bnagalore to vizag .
one box was received and another box did not reach the vizag branch
its working closely no response to the box cost is 5 lakh rupees.
i need box details within two hours otherwise i will take serious action on dtdc

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My courier is not delivered even one month later. totaly worst service of customer care and courier service.
I booked a courier as on 09.07.2020 from Bhiwandi (Maharashtra) to Hingoli (Maharashtra) in reference of AWB No. x67228194 but still is not delivered.
I have never seen such as worst service of courier.

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Consignment no. D59369105
Not possiable to tracking
16days
What happen
Pls replay
[protected]

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Address: Rudraniyil erichikkal maniyar punalur kollam kerala

July24 despatch in delhi not delivery in kerala.. today 10th aug

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V

V S Vishnu Kailasanath

Aug 10, 2020

Consignment number D59369105

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Address: Bangalore

Hi,

I had booked a courier (B[protected] for inter bangalore on 1st aug and its yet to b delivered even after 10 days. When i contacted the customer care, they mentioned that they will investigate and update which hasnt happened till nw. I raised multiple queries and none seems to be resolved.

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When i am tracking my order from dtdc it is showing consignment redirected. My name, address, pin code and contact no. Was clearly mentioned. I tried contacting dtdc support via customer care phone no. And emails, but no one is responding. It is very urgent delivery but see how bad services of dtdc. No respone no solution nothing... How can i get my parcel deliverd?

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Siddiqui Kulsum

Nov 29, 2020

Bad service my parcel not delivered they show consignment redirected
My address is proper
Other courier delivery proper th m

Consignment redirected - Comment #3769055 - Image #0

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Address: 201 kolsewadi kalyan

My pod no d93439986. Hii mera ye courier dtdc ke yaha se deliverd bata raha hai. But mere address pe abhi tak received nhi hua. Main personally 3 times receiving address pe visit kar ke aaya hu but courier deliverd nhi hua hai. Dtdc ke end se koi proper answer nhi mil raha. Dtdc agency sirf contact no de rahi hai jo koi pick nhi kar raha. Plz resolved my problem. Boz its imp original document

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One of my much-needed couriers that has not reached me at the moment the tracker
of the DTDC website showing item undelivered RECEIVER NOT AVAILABLE CIR. After eight o'clock at night they come to make the delivery, But by then my given address was unfortunately closed and I was so helpless I had my most urgent documents in it. Now I can't think what to do. I'm lost my hope. I don't know what to do next.Please help me get what I deserve.

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Aug 10, 2020

Updated by Srv Dtx Sorry typing mistake its Kankinara, the following address

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I ordered 3 books from arihant publications india limited on 26th july 2020 and they shipped it the very next day from delhi to kolkata on 27th july through dtdc courier but today is 09th of august and i am still waiting for my shipment. I contacted with dtdc (Tracking id /consignment no= d[protected] customer care they gave me complaint number which is 17060511 but nothing happened. The most interesting part is that my ordered item already reached kolkata on 3rd of august but dtdc didn't deliver the product to my address.

[ dtdc tracking id = d94212403 ]

[ dtdc complaint docket number = 17060511 ]

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Aug 11, 2020

Complaint marked as Resolved

Thank you Consumer complaints forum. I have been waiting for more than 10 days and tried all possible ways to get my shipment from dtdc courier but I failed because they were completely unresponsive. Then I posted my problem here with full documents and after that DTDC team delivered my product within 48 hrs of compalints. I am so happy.

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Address: srikakulam

Hi,

My name is krishna nethinti. I have booked a courier on 28.07.2020 to srikakulam for delivery of my boxed lcd tv. Tracking no: h19861893. On 04.08.2020 the addressee got a call from local dtdc centre narasannapeta regarding selfie pickup of item. Although it was supposed to delivered to the address, addressee was forced to self pick up the item. By the time the addressee took the parcel to his home and opened it he found...

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I have ordered a shirt from a dealer in yamunanagar. Its awb no is z34145534. The customers address is at dombivli and the parcel is at kalyan branch. From 31st july it is showing last mile misroute - otr. What is the problem i also have registered a complaint but no heed. Kindly update. Asap

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Aug 08, 2020

Updated by Shals14 Here is the complainant number and response from the customer service guys

Please find the details mentioned underneath for the Case Number : 17030962, against Consignment number Z34145534

Complaint is forward to concern branch please wait we will check & update the same.

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Address: Kewla, baharagora, East singhbhum

I have booked a parcel from kolkata (Fulia) to baharagora. But from ghatsila the dtdc is not giving further delivery as they r telling we dont have service at baharagora. If they do not have service at baharagora, how they accept the parcel for baharagora. And how it is showing destination baharagora on tracking with the above consignment number. It is not possible for me to go to ghatsila. If i ll go and bring the parcel what is the necessary to book by courier. It is hopeless. Please arrange to deliver the parcel earliest. Othetwise i ll go for higher level excalation.

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Hi,

Item not delivered yet. Item status is same since august 2, 2020. It says out for delivery but actually it’s not. Today is august 8, 2020. But, there is no sign of my item. Raise a complaint no fruitful result.

Dtdc have very poor service in terms of delivery along with costumer service help center.

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Aug 12, 2020

Updated by PoojaTh It says they noticed this complaint. But what kind of service they are giving to the customer when they cannot resolve or fullfill the concern of their valuable customer. My courier contain valuable item. Still package tracking status is same. I am not sure they are doing anything from their end to resolve this or not. I highly do not recommend this courier service.

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 179

dtdc mishandled cargo caused severe damage beyond repair

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not delivered or not returned the product d59777141

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not received product but showing delivered in tracking site

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dtdc poor service

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by sanjeevani buti kendra parcel not received d57669943 dated 7.8.2020

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dtdc not delivering

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without delivery showing delivered

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no delivery

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Courier not delivered after one month`

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Not delivery

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Not delivery

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undelivered courier - b72722847

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Consignment redirected

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Courier misplaced

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My complaint about dtdc courier service from Guwahati I.e. Kakinada via Agarpara with consignment number K24476756

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Shipment not delivered to my location

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request for compensation of item damaged in parcel no h19861893

Non delivery of parcel

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dtdc not delivering at destination d60548584

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Item not delivered

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