I ordered 3 books from arihant publications india limited on 26th july 2020 and they shipped it the very next day from delhi to kolkata on 27th july through dtdc courier but today is 09th of august and i am still waiting for my shipment. I contacted with dtdc (Tracking id /consignment no= d[protected] customer care they gave me complaint number which is 17060511 but nothing happened. The most interesting part is that my ordered item already reached kolkata on 3rd of august but dtdc didn't deliver the product to my address.
[ dtdc tracking id = d94212403 ]
[ dtdc complaint docket number = 17060511 ]
Aug 11, 2020
Complaint marked as Resolved Thank you Consumer complaints forum. I have been waiting for more than 10 days and tried all possible ways to get my shipment from dtdc courier but I failed because they were completely unresponsive. Then I posted my problem here with full documents and after that DTDC team delivered my product within 48 hrs of compalints. I am so happy.
DTDC Courier & Cargo customer support has been notified about the posted complaint.