DTDC Courier & Cargo Complaints & Reviews

Courier guy called me today for collecting the parcel, i guide him and told that i am cannot go and collect from office since its 3 km away from my home and i dont have any vehicle to go that far i completely collaborating him but he denied delivering.@dtdcindia why you people ask customer to receive consignment from you office, after so many calls and request your delivery guy harshit gupta denied to deliver he used very inappropriate words....

As per the tracking status of parcel it was was mentioned that :incomplete address". I have raised a query on 31 jul 2020 late afternoon for delivering the parcel and also given the full address.in this connection i have received an mail with case number[protected]. Saturday customer care has luckily picked up the call and assured that the parcel will be delivered on 03 aug 2020 positively. But still the parcel is not delivered. Since...

My in-laws sent cashews and food items worth rs.3000 through dtdc courier from coimbatore to bangalore on 29/07/2020. It took 5 days to reach us and when opening we found most of the food items are damaged and we didn't find the cashews pack which is of 2 kg. Even we didn't find the wrapper of cashews.

Dtdc consignment number : d59910566...

Hello! My tracking number is v71136331. I've made online booking through dtdc on 27th june 2020 (Door pickup service) from banglore to hyderabad (Im receiver). I've chosen premium (Also paid risk surcharge) as the product getting delivered early was important (Item supposed to be delivered by july 1st 2020). I've been waiting for so many days and after calling customer support and raising a number of queries finally one day i recieved a message...

I have sent a courier from allahabad to pune (Zip-411057) on 27th july 2020 with the consignment number v58550044. This has very important accessories and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 2 alternative numbers in case something happened and dtdc never tried to contact me on any of the day for delivery and now says not delivered. They haven't sent me any communication of this either. I...

Hi, i have not received any parcel on tracking id/ awb number - k34433814 vide reference no[protected]. But in dtdc tracking sites there is mentioned "delivered". Please tell me where is my parcel. I have not received any call from dtdc also. This is serious thing. Please show me your deliver slip. Please reply me asap.
In dtdc site receiver details are completely incorrect whereas sender share my correct details.
My mobile...

I booked my parcel on 30/07/2020. Consignment no is z34757664. The deliveryman called once in the morning, at that time our person is on his vehicle, he said he will speak shortly. But the delivery man won't call them again and when they tried to call him, he won't answer the call not at once. And switched off his phone, till now there is no contact with him. I am totally disappointed with your service. Do something in this matter. Where...

One parcel of mine with consignment no - d59916948 was delivered from thanjavur on 6th june, and on 1st june it arrived agartala, but now effort was made by the dtdc service to hand me the parcel, they even don't contacted me properly, and it is showing in their website as consignment redirected.
So pls help to get my parcel, that's all what i needed....

I have given a parcel (Ref no[protected]/tracking no - k[protected] for courier to jinjira bazar dtdc centre on 27/07/20 which i had to send to haroa najarnagar (North 24 pgs) before 1st aug. After 6 days passed, when the parcel had not been delivered yet, i called to jinjira bazar branch, they told me that my parcel has been kept in dtdc airport branch, rajarhat (Aatghora) centre. Then around 30 km i have travelled from santoshpur to rajarhat...

I am dy. Superintendent of police, traffic tirupati, i have sent a parcel to my son on 29th of july at tirupati main branch vide con. No.[protected] and it was said that, it will reach hyderabad by next date. When verified with tracking number h97691077, it is showing that it was delivered successfully on 1st july which is false. Immediately i have contacted my local agent and he said that, the consignment was not delivered and will be...

My friend had booked a courier from panchkula on 23rd july for me in sitamarhi. On 28th i received an update as your consignment is out for delivery. I waited whole day, i did not get any call. I personally visited the dtdc office in sitamarhi on 29th. Here they started making stories, that your parcel has been swapped.. Bla bla bla. They told me you will receive it by 31st july. On 31st july i called the local dealer, he told that he does...

My dtdc product tracking numbers is V59639502. Delivery Person Behaviour is very rude. he did n't give the proper answer talking like street rowdy.that talking very noisy and give to the waring to customers.this is not good way to treat customers like this till next time i dont give to any courier to your center....

A90781978. From surat to ponkunnam is not delivered...

I had sent product via DTDC on July 7, 2020, (Consignment number:B[protected], till date it's not reached. when called to customer care they are saying it is returned to source location. Didn't get any update from DTDC....

I have sent two items (Assgn no. - k[protected] related to health which falls in under the category of essential goods. It has been already two days delay in the items being delivered. The eta provided by your company was of thursday and we still haven't received the delivery. I had given the address and phone number of the person who will be recieving the product but neither him nor me has got any call or notification from your company. The...

I have placed an order and on the Dtdc website after reaching to the destination which was Akola Maharashtra, it’s now showing- undelivered( consignment redirected) I have sent this parcel on priority but have not received any update from the courier service and it’s still not been updated
Check asap
Details
X67678943...

Refered docket no. K34940645 dtd.24.07.2020
Document not delivered till now....

I send courier from Gurgaon to kanpur via dtdc on 25/7/20, via docket no z30437671. It shows in tracking that it reached at kanpur, but redirected due to last mile error.
It is very urgent courier as it supposed to deliver by 31/7/20.
But still no update in tracking.
Nobody pick call from dtdc office kanpur also i called several times to dtdc customer support. All in vain as they hold my call for one hour to assign executive....

K25278539 My consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer.Its your duty to ask the customer if you are not getting the address and I provided very clear address. It's very urgent.please deliver it as soon as possible or contact the reciever.we will pick up from your nearest office but please don't return the consignment...

I have sent a courier from Chennai to Banglore.
My tracking number is c92961627.

My package was badly damaged. It was a gift from my in laws to my co sister. They are so much disappointed hearing their first time to their future daughter in law got damaged.

They have to compensate for our disappointment...