DTDC Courier & Cargo Complaints & Reviews

This is regarding dtdc courier service, consignment number b71615333. Parcel shows reached destination hub on 13 july 2020 but update till 31 july 2020. Even after multiple follow up no proper response. Now status is updated as undelivered incomplete address. How is that possible when neither the recipient nor the sender was contacted.

Even after there has been no update on courier status yet. Please look into the issue.

Highly irresponsible service, what if it was some urgent document. Pathetic service

Bhaiya house wife hu reselling ka kaam kiya j
H.. Courier pahucha nhi h fir bhi delivered bata rha h plz check kre
Coustomer bhi boht naraz h aap help krege to mahrbani hogi..
🙏🙏🙏🙏🙏🙏

Bhaiya
Courier pahucha nhi h abhi tak track kr rhe h to delhi delivered bata rha h jbki courier bknr ka bknr dtdc office mai pucha to khte h nhi pahucha aapki tracking slip bhi galat h
Hum khte h address se bata do..
Kha pahucha h to khte h ye humara kaam nhi h plz help me...
Plz mai ek housewife hu abhi reselling ka kaam kiya h bhaiya boht pareshan hu plz help kre aapko courier ki pic. Bhej rhi hu

Actually my sister booked a package from 360 life organics which they shipped through dtdc consignment number h19788638 from hyderabad to nirmal. Which should be recieved by me. On aug 3 2020 it showed me out for delivery. And on 6 aug 2020 they updated their status as wrong address. I contacted everyone they say that address they kept was correct.
I have contacted dtdc customer care many times. They have been postponing the issue but the package is not delivered. The local franchisee is not showing any interest.
Kindly please help with this issue

I booked a courier through dtdc (D[protected] on 31.07.2020. Parcel was reached your franchisee point "ankur enterprise"on 03.08.2020. Portal shown on the way for delivery. But in late afternoon receiver received a call from franchisee. Owner (She) told that parcel was not delivered before next thursday /friday (Dt -06-8-20/07-8-20). Yesterday not received, today morning receiver called that point again, now she said before sunday not possible. Is this service provide by your company, whenever some parcel was collect on that area then franchisee forward the parcel otherwise wait for more parcel. Owner said from her point to delivery point address is more than 10km so not possible to go there. Against this service i mail ur concern team "css.[protected]@dtdc.com", [protected]@dtdc.com. Unfortunatly till no reply received.

They had delivered my item after 38 days but in real, item is not delivered and showing that it has been delivered.
When i asked for pod they are asking for time 2 days, for a week but now more than a month completed but nothing had changed.

Sir. I have booked a parcel on 15.7.2020 thruogh dtdc courier centre ghumarwin distt. Bilaspur hp to address... Amazon-amazon opp. Chandra toyota showroom industrial area. Jhawalar road anatpura kota rajasthan 324003.in

But now this parcel is returned back to me and courier saying that this address is wrong or incomplete. I talked to customer care amazon. They are saying that address given is correct and complete.

Sir. I am very upset that who is saying true. I booked it for 400 rs. Now i am not able to parceled again. Conignment no. Z41012600
Wt. 2.5 kg.

Please help me and i pray for justice.

My address is

Anita kumari w/o sh mukesh kumar vill ransal po barin teh. Baldwara distt. Mandi hp 175033

Mob [protected]

I have ordered a study material from delhi dk photostat, he send me the parcel through dtdc tracking number
D94187013.12 days already passed but there is no respond from company, i tried to contact several times, but no response from them.
When i tracked the parcel, it moving to and fro from dhanbad to ranchi, i want to contact ranchi main branch, but no response from them.
Plz take appropriate action against them

I am attaching the courier tracking details.

My courier has not been received by me but tha tracking status show it as delivered

It's been 6 days my consignment no. K25329551 is no where on the tracking portal. It is showing no data available in the tracking portal of dtdc. Please look into this.

Sir my document is last 4 days to shows the one location and not forward the my document sir, That document is I need to very urgent sir but DTDC coustmer care and DTDC offices are not responding sir, and my document AWB/ CONSIGNMENT number is P55261832 please help me sir

Dear sir,
My courier has yet not been delivered to me. Please see to it. It will be coming from patiala to lucknow. I am very upset to know that it is yet not delivered. It was dispatched on 21st of july. It is stucked in delhi apex. Detailing is given below. I will be highly obliged to you if you will see to it.
Tracking no. Z53991256
Reference no.[protected]
Booking date 21st of july 2020
Origin - patialabr...

Sir my AWB/Consignment number is P55261832. this courier is not forward last 4 days to shows the one place. Sir this courier is very urgent but DTDC CUSTOMER and DTDC office are not responding sir please sir help me.

Thank you sir,

Warm and Regards
SHAIK ABDUL MUNNAF.

Consignment number D59397256 which is in DTDC bangalore Bommasandra branch. I wanted to inform that neither any attempt to deliver the product was done nor any body had called me yet from the DTDC Bommasandra branch, but still it is mentioned that the customer not available in the status. In this pandemic time where we all will go. We are always inside home only. Can you please expedite the process and get the parcel delivered to me at the earliest. After putting in twitter the DTDC team replied that they will help me, so I saw today that it was out for delivery but still I did not receive the product and the status they had updated as Receiver not available

D60548584 is booked for destination baharagora. But the team is telling to pick the parcel from ghatsila which is 50 km from baharagora. It is not possible for me. If i ll go and pick the packet what is the necessary of courier service. Please help me to deliver at destination.

Hi Team,

This is my second experience with DTDC from past two weeks. My current situation is that i have booked to ship my laptop to darbhanga from Bangalore and they have charged me 2500 rs for express delivery and i have agreed for that and my consignment number is v58667050 and booked date is on 31st july 2020 and i have started tracking i have booked it on friday and it has reached patna on 2nd august and it has reached darbhanga on tuesday after multiple calls to the courier office they have told that they cannot deliver the consignement as the pincode is not servicible. My question if it is not servicible why they have took the consignement in first place? now they are asking me to come and collect the courier from the wearhouse which is far from y place and also thye are threatning me that they will return the courier in two days to bangalore and i am totally shocked the way they are behaving with the customer.initially thye have told us that they will keepm the consignement for 2-3 days and later they will dispatch to the person now they are telling that they cannot deliver.

The packge with C/N number F11869877 was sent from delhi to itanagar on 23th june, 2020 and now it has been more than a month (august, 2020) and it is still showing that the package is in guwahati with no recent updates. I have contacted dtdc many times but i did not recieve any mail by them. Please look into the matter as i m concerned and have a feeling that my package has been mishandled or lost.

Consignment number f11869877. I had parcelled a few costly items through dtdc office in delhi to itanagar on the 23rd june. They had assured me that it will bw delivered within a week. But i has been more than one month since i have sent the parcel. But till today it has not been delivered. The parcel contained many costly items, and i fear that dtdc has lost it.

Sender's name;- Vivek raj.

consignment number:-D59543392

when I received my courier & took my product after that my induction upper plate is broken.

I have a parcel with dtdc lite which was about to get delivered on 8/5/2020 the order no. Is z46296625. The status is showing out for delivery but it is not yet delivered. I have called customer care number but no one is picking up, i have tried to contact the concerned delivery executive but he is also not picking up the call. My parcel is having something which if not get delivered on time it will get melt. Please help me with the issue.