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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 180

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V
V S Vishnu Kailasanath
Aug 10, 2020
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Consignment no. D59369105
Not possiable to tracking
16days
What happen
Pls replay
[protected]
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    V S Vishnu Kailasanath
    Aug 10, 2020
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    Address: Rudraniyil erichikkal maniyar punalur kollam kerala

    July24 despatch in delhi not delivery in kerala.. today 10th aug
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Consignment number D59369105
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      G
      guru9077
      Aug 10, 2020
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      Address: Bangalore

      Hi,

      I had booked a courier (B[protected] for inter bangalore on 1st aug and its yet to b delivered even after 10 days. When i contacted the customer care, they mentioned that they will investigate and update which hasnt happened till nw. I raised multiple queries and none seems to be resolved.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        C
        Chahat Chaurasia
        Aug 10, 2020
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        When i am tracking my order from dtdc it is showing consignment redirected. My name, address, pin code and contact no. Was clearly mentioned. I tried contacting dtdc support via customer care phone no. And emails, but no one is responding. It is very urgent delivery but see how bad services of dtdc. No respone no solution nothing... How can i get my parcel deliverd?
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Bad service my parcel not delivered they show consignment redirected
        My address is proper
        Other courier delivery proper th m
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          K
          Kailas Shekokar
          Aug 10, 2020
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          Address: 201 kolsewadi kalyan

          My pod no d93439986. Hii mera ye courier dtdc ke yaha se deliverd bata raha hai. But mere address pe abhi tak received nhi hua. Main personally 3 times receiving address pe visit kar ke aaya hu but courier deliverd nhi hua hai. Dtdc ke end se koi proper answer nhi mil raha. Dtdc agency sirf contact no de rahi hai jo koi pick nhi kar raha. Plz resolved my problem. Boz its imp original document
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Srv Dtx
            Aug 10, 2020
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            One of my much-needed couriers that has not reached me at the moment the tracker
            of the DTDC website showing item undelivered RECEIVER NOT AVAILABLE CIR. After eight o'clock at night they come to make the delivery, But by then my given address was unfortunately closed and I was so helpless I had my most urgent documents in it. Now I can't think what to do. I'm lost my hope. I don't know what to do next.Please help me get what I deserve.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Aug 10, 2020
            Updated by Srv Dtx
            Sorry typing mistake its Kankinara, the following address

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              P
              Puspal Mondal
              from KOLKATA, West Bengal
              Aug 9, 2020
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              Resolved

              I ordered 3 books from arihant publications india limited on 26th july 2020 and they shipped it the very next day from delhi to kolkata on 27th july through dtdc courier but today is 09th of august and i am still waiting for my shipment. I contacted with dtdc (Tracking id /consignment no= d[protected] customer care they gave me complaint number which is 17060511 but nothing happened. The most interesting part is that my ordered item already reached kolkata on 3rd of august but dtdc didn't deliver the product to my address.

              [ dtdc tracking id = d94212403 ]

              [ dtdc complaint docket number = 17060511 ]
              Aug 11, 2020
              Complaint marked as Resolved 
              Thank you Consumer complaints forum. I have been waiting for more than 10 days and tried all possible ways to get my shipment from dtdc courier but I failed because they were completely unresponsive. Then I posted my problem here with full documents and after that DTDC team delivered my product within 48 hrs of compalints. I am so happy.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Address: srikakulam

                Hi,

                My name is krishna nethinti. I have booked a courier on 28.07.2020 to srikakulam for delivery of my boxed lcd tv. Tracking no: h19861893. On 04.08.2020 the addressee got a call from local dtdc centre narasannapeta regarding selfie pickup of item. Although it was supposed to delivered to the address, addressee was forced to self pick up the item. By the time the addressee took the parcel to his home and opened it he found...
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                Shals14
                Aug 8, 2020
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                I have ordered a shirt from a dealer in yamunanagar. Its awb no is z34145534. The customers address is at dombivli and the parcel is at kalyan branch. From 31st july it is showing last mile misroute - otr. What is the problem i also have registered a complaint but no heed. Kindly update. Asap
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Aug 08, 2020
                Updated by Shals14
                Here is the complainant number and response from the customer service guys

                Please find the details mentioned underneath for the Case Number : 17030962, against Consignment number Z34145534

                Complaint is forward to concern branch please wait we will check & update the same.

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                  S
                  Safexpress
                  Aug 8, 2020
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                  Address: Kewla, baharagora, East singhbhum

                  I have booked a parcel from kolkata (Fulia) to baharagora. But from ghatsila the dtdc is not giving further delivery as they r telling we dont have service at baharagora. If they do not have service at baharagora, how they accept the parcel for baharagora. And how it is showing destination baharagora on tracking with the above consignment number. It is not possible for me to go to ghatsila. If i ll go and bring the parcel what is the necessary to book by courier. It is hopeless. Please arrange to deliver the parcel earliest. Othetwise i ll go for higher level excalation.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    P
                    PoojaTh
                    from Mumbai, Maharashtra
                    Aug 8, 2020
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                    Hi,

                    Item not delivered yet. Item status is same since august 2, 2020. It says out for delivery but actually it’s not. Today is august 8, 2020. But, there is no sign of my item. Raise a complaint no fruitful result.

                    Dtdc have very poor service in terms of delivery along with costumer service help center.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Aug 12, 2020
                    Updated by PoojaTh
                    It says they noticed this complaint. But what kind of service they are giving to the customer when they cannot resolve or fullfill the concern of their valuable customer. My courier contain valuable item. Still package tracking status is same. I am not sure they are doing anything from their end to resolve this or not. I highly do not recommend this courier service.
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                      Vyas Parth
                      Aug 8, 2020
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                      Dtdc stolen my money

                      Address: "KULDEVI KRUPA", SANGHAVI PARK, OPP.RAMJI MANDIR, Nr. UMIYA TEMPLE, 80 feet road wadhwan-363035

                      Rohit from your dtdc courier he told me that he is from dtdc courier i have been sent a mail a day ago so he asked me awb number so i have given him and after ward he said that the pincode is wrong for your address and he told that you need to pay 10rs charge for updation for pincode and then he sent a link on my number and told to fill the form and i fill form as he said and the form has upi pin also
                      I filled the form and then 10rs...
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                      Roushanb
                      Aug 8, 2020
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                      Your delivery agent refusing to deliver courier to mention address. Asking customer to come to his convenient place after two days. And status is updated as delivered.

                      Do you really care for your service with such worst treatment to customer whom u are supposed to serve.

                      Need urgent help as why my important courier is being treated so unprofessional way.

                      Courier id m01041538.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        I
                        isolloyd
                        Aug 8, 2020
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                        Address: DTDC Express Ltd Loha Nagar Opp BSNL Telephone Exchange Gondal Road , Rajkot :-360002 cell No :- 02812371103

                        We have booked one consignment from baddi himachal pradesh to rajkot guj vide docket no. D90828768 dt 27/02/2020, we was regular in touch with dtdc telephonically & verbally before lock down, in lockdown period we are regular in touch with dtdc for delivery of material. And material till not delivered. And now they are saying that we dont have record against this consignment it is older.
                        You are requested kindly provide me the drs.

                        Thanks and regards,

                        Som
                        Isolloyd engineering technologies limited
                        Village kishanpura po gurumajra tehsil nalagarh distt solan himachal pradesh
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          anishmvj
                          from Pune, Maharashtra
                          Aug 8, 2020
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                          My parcel was shipped on 31st july from bangalore to ranchi, and from last 4 days there is no status change and its still in transit.
                          That makes almost 10 days now. These are books for my kid which was shipped from my kids school. But its still in the way. And cuatomer care is useless. I am on call from last half n hour. But the lady says "please be online while we transfer your call to one of our excutive". My tracking id is f30079412
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Irtiza bhatt
                            Aug 8, 2020
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                            Its been more than a month now my parcel is not delivered yet and i am nit getting any response from dtec customer service i called 100 times but no response
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              P
                              Puspal Mondal
                              from KOLKATA, West Bengal
                              Aug 8, 2020
                              Resolved
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                              Resolved

                              I ordered 3 books from arihant publications india limited on 26th july 2020 and they shipped it the very next day from delhi to kolkata on 27th july through dtdc courier but today is 7th of august and i am still waiting for my shipment. I contacted with dtdc (Tracking id /consignment no= d[protected] customer care they gave me complaint number which is 17060511 but nothing happened. The most interesting part is that my ordered item already reached kolkata on 3rd of august but dtdc didn't deliver the product to my address.

                              [ dtdc tracking id = d94212403 ]

                              [ dtdc complaint docket number = 17060511 ]
                              Aug 11, 2020
                              Complaint marked as Resolved 
                              I got my product after submitting my complaint here
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                gowthami ramesh
                                Aug 8, 2020
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                                I want to raise a complaint on dtdc for the poor customer service, no mails are replied and no one attended from customer care.
                                1st of all the estimation was not shared to me at all, they have done wrong calculation and the amount came till 14000 inr but my weight is not more than 15kgs, i was not shared any details on estimation. I myself called and asked and they are looting money i knew and i told them to cancel it they agreed and said they have told already to stop. But they have not stopped it and it has reached destination hub. Clearing it’s a fraud activity. Please help me. It’s a big amount and it’s not calculated properly, they said they have stopped and when i asked them about tracking they said sorry we have moved to destination already then i myself checked with my tracking id it was still in source only. But today morning only it has reached destination hub. They could have clearly stopped it but all this done to loot money. Person who is talking to me is not obedient
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Aug 08, 2020
                                Updated by gowthami ramesh
                                My consignment I03528746
                                I have screenshots of the person chat . Complaint number also that I raised in website
                                Sep 30, 2020
                                Updated by gowthami ramesh
                                The package was given to me by taking my amount of 8000.
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                                  A
                                  Avinash Ummalaneni
                                  from Delhi, Delhi
                                  Aug 8, 2020
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                                  Dear sir,

                                  I have sent a courier with awb no h97786713. It reached final delivery station. But every day morning they will update out for delivery and by night they will change status to not delivered and rescheduled. It is hapenning from past 2 days and today is the 3rd day. No phone call received. The package contains phone number written on it clearly.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    vicky johal
                                    Aug 7, 2020
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                                    My package with tracking no. Z53514172 has been booked on 1st august 2020 from suri, yamunanagar (Haryana) to deliver it to baroda, gujarat with proper address and phone number. The packet has been there in pune from 6th august 2020 from that day to today. My shipment status is showing that "out for delivery" and "not delivered. Can you tell me what am i supposed to do right now?
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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