| Address: Kargi Chowk, Dehradun , Uttarakhand |
DTDC courier service office KARGI CHOWK, DEHRADUN, UTTARAKHAND, delivery boy didn't deliver my consignment with tracking ID Z53623172, at my address, though it is hardly 200 metres from that office and well approachable. He called me to his office to take delivery. On asking him about not delivering at mentioned address, he told that if someone is not contacted on mobile phone, then it is not his duty to search the given address, so he didn't deliver. On talking to the franchisee owner (Mr Sharma )of the office his reply was also the same. This is the question of customer service. If you can not deliver consignment to a home which is nearly 200 metres from your office how can we accept good customer service from your this office.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
But all orders which came through dtdc persons came to correct address with out any call but this delivery person name which displayed on true caller is mahesh nani and this is a his number[protected]
Please take action against him and he didn't wear any mask and not maintaining non contactless delivery he has rude behavior