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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 11613
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 183

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Address:Hyderabad

Myself ramya i've couriered a package through dtdc on 11/07/2020 from vijayawada to hyderabad which was supposed to be delivered in 5 days. If i check the status on dtdc website its shown as package is in transit. But, its not delivered yet to me. Also, i've gone to dtdc office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime i'm being told that i'll be given information...
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Doc no
M97237271

Kindly do check curier didnt receved to customer last 4 months...
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A
anurag653909
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Delivery package not revived

Address:Ghaziabad

I have a shipment with tracking no: z45681787
The shipment is out for delivery from 20th july 2020 and my shipment status is showing not delivered (Rescheduled), not delivered (Restricted entry - (Otr), not delivered (Otp not generated). But i have not reveived the package nor they have even contacted me.

Please help...
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Address:92 Golden Avenue, Vivekanandha Nagar Extn. Pondicherry

I have to get a parcel through dtdc pondicherry (Z[protected] i didn't get the parcel but today (22/07/20) 8.52pm i got a message goods delivered so i contact agent no.[protected] she didn't give a proper reply so again i called balamurugan in head office he said i am not responsible for that, so where i have to talk pl take some steps to get my parcel, thank you sir...
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R
Raj2841
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Not delivered

Address:Durgapur

I have booked a parcel from barrackpore to durgapur...the parcel was out foe delivery on the next day but the tracking information showed that the reveiver not available.They did not even try to call the receiver once.they just marked it undelivered.How careless are these service.My comsignment no is K24890018...
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A
Anowara Begum
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I have not received

Address:nakari near railway station,Assam,north lakhimpur

Please delivered my object on i have not received it with tracking id - z52256876 please delivered me fast please i request you and i am waiting for that from long time...
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Prianca Sengupta
from Kolkata, West Bengal
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Courier undelivered despite exorbitant pricing

I booked a shipment for door pickup on 9/7/2020 and it was pickup happened next day. The parcel was packed and shipped but never delivered. They have no customer care number for ambala, haryana where it was supposed to be delivered, i lodged complaints on chatbot, no reply came ever. I tried calling the hub, none of the numbers given online work. I am stuck in a bad situation as the item was being shipped back to a seller on amazon who cheated...
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nithish543
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier delivered to a wrong address

I sent a package with important documents to fbi (Federal bureau of investigation) from karimnagar, telangana, india on 15th july 2020 to clarksburg, west virginia 26306 and the package was delivered in pittsburgh, pennsylvania on 21 july 2020. I called customer care and waited for 40 minutes for someone to answer then they gave me a mobile number ([protected]) for international shipments office, i tried calling that number almost 80 times...
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Vishnu Vardhan Valaboju
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No update about the courier H19632880

Hello

Courier delivered on 17th july 2020 from hyderabad, my place chegicherla, boduppal hyderabad, more than 5 days no update in status also from 18th july 2020, wrost service of dtdc...
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S
Sameer_Shinde
from Mumbai, Maharashtra
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Item not delivering while continuous follow-up.

My tracking number d73100013 of dtdc courier facility, is not delivering my electronic item since 20 days have passed. Online updated that customer refuses to accept, since there was no contact or call for delivery. Worst delivery service. All other services are working well in my area.

Also dekivery agents are not giving proper replies, talking rudely.

Regards,
Sameer shinde...
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P
Praneet Rao
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last mile misroute message z52725405

Address:Mumbai

Have shipped a parcel from mumbai to aligarh on 16/07/2020
Docket number is z52725405
I dont know why am i getting this message. Hope the parcel reaches on time and dtdc doesnt disappoint me on this
Is there any contact number where i can lodge a complaint too?...
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Address:46/A, 3rd A cross,24th main,BTM 2nd stage,Bangalore 560076

I was supposed to get a parcel from Kolkata to Bangalore.They have returned the parcel saying I have moved out from my address.Where as I am staying in the same address since 5 years.
They have neither sent a single message nor a single call.Then how they mentioned that I have moved out from my address?
When I spoke to there customer care they said they cant do anything as the parcel got returned.and the lady I spoke was so...
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Prasannajeet Singh Shekhawat
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Showing delivered but not received my product

Address:460 B , DLW colony near chetna school , jallipatti , varanasi, 221004

HI, I have not received any parcel on Tracking Id/ AWB number - Z34885094 . But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me as soon as possible. My mobile - [protected] . Thanks Aparna pandey...
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Nitesh Singh Suraj
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Invalid consignment number showing

Address:KOLKATA
Website:dtdc

Today my parsal was given to dtdc office kolkata, which has to get shipped to jamshedpur but the consignment number showing invalid V59808280

MY EMAIL ADDRESS
[protected]@gmail.com...
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Pintu9454
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Delivery related

Address:Lakhimpur kheri

Sir mera parcel 18 date ko aa gya hai fir bhi abhi tak mujhe deliver nahi kiya gya aur call karke bat kiya to wo bol rahe apke addresh per mera service nahi hai fir unko bola koi na aap mere town mein lado but wo bol rahe ki apke distict mein aa gya hai aur apko yahi lene aana padhega jo ki mere gher se 120 km dur hai help me sir...
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Address:Tumkur

I requested Logistics company DTDC Cheating and Frad and damage the Consumer Properties, they are unedcated person operating the Logistic Counter, they are damaged Laptop Asset worth 40000rs .i requested Govt of india, Consumer Rights E Court take the action on DTDC my B72583999 date of[protected] at mg road tumkur, unprofessional dtdc employees working very rude behabior to customer not replay online dtdc center ....
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Raj8982
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Product undelivered

Address:Near pipal tree dham mohalla panna Madhya pradesh

Dtdc show product delivered to me but at the time product is not deliver to me it is delivered to another person raghvendra vishwakarma.
Tracking id is 71812385
Name mehar sharma...
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Gautam Kumar Soni
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bank fraud amount debited

Address:Gurgaon

Hi i called dtdc courier customer service and one of their executive pick my call i explained her i don't know anything about dtdc courier how to make it possible i asked with her so she told me that someone from dtdc courier will be call me back and then i received a call saying he is an dtdc courier executive will help me so i trusted him he shared me a form link i opened and fill the details such as upi i'd the number of the executive...
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Vasavi Priya
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Laptop screen broken during shipment

This is regarding shipment D58522144, which was sent on 17 th July, today i.e 20 th July it reached bangalore, the laptop screen was broken and when sending it was secured with thermocol sheets, but during the shipment, Some damage happened, please let me know how to get it resolved, as there is no insurance claimed let me know how to proceed....
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A
antopainadam
from Hyderabad, Telangana
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Delay in Delivery and Poor customer care service

I have handed over package to DTDC Madinaguda branch on 28 Jun to sent it to Singapore. It was urgent medicines for my cousin. They charged 2700 Rs and agreed 4 days delivery. The package haven't delivered yet. DTDC tracking info showing "In Transit".

I have sent few emails to Customer care and no response from them. I would like to know the actual status and when it will be delivered....
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