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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 183

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P
Parul Anuragi
Jul 31, 2020
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I have placed an order and on the Dtdc website after reaching to the destination which was Akola Maharashtra, it’s now showing- undelivered( consignment redirected) I have sent this parcel on priority but have not received any update from the courier service and it’s still not been updated
Check asap
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X67678943
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    A
    amiyadas
    Jul 31, 2020
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    Refered docket no. K34940645 dtd.24.07.2020
    Document not delivered till now.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Pradhumn@123
      Jul 31, 2020
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      Address: Gurgaon sec15

      I send courier from Gurgaon to kanpur via dtdc on 25/7/20, via docket no z30437671. It shows in tracking that it reached at kanpur, but redirected due to last mile error.
      It is very urgent courier as it supposed to deliver by 31/7/20.
      But still no update in tracking.
      Nobody pick call from dtdc office kanpur also i called several times to dtdc customer support. All in vain as they hold my call for one hour to assign executive.
      Please help, if anyone can??
      +2 photos
      Aug 3, 2020
      Complaint marked as Resolved 
      They provided courier by satursay
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        nandini priya
        Jul 31, 2020
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        Address: Q No C 8 DOORDARSHAN COLONY, PO Sudna Near Bariya, Daltonganj
        Website: Dtdc

        K25278539 My consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer.Its your duty to ask the customer if you are not getting the address and I provided very clear address. It's very urgent.please deliver it as soon as possible or contact the reciever.we will pick up from your nearest office but please don't return the consignment
        Aug 1, 2020
        Complaint marked as Resolved 
        Resolved but I had to put lot of efforts.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Z78086657 my consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer.Its your duty to ask the customer if you are not getting the address and I provided very clear address.please deliver it as soon as possible or contact the reciever.we will pick up from your nearest office but please don't return the consignment
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          N
          Nithyamuthumani
          Jul 31, 2020
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          I have sent a courier from Chennai to Banglore.
          My tracking number is c92961627.

          My package was badly damaged. It was a gift from my in laws to my co sister. They are so much disappointed hearing their first time to their future daughter in law got damaged.

          They have to compensate for our disappointment
          +2 photos
          +1 videos
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            R
            Rajat Bora
            Jul 31, 2020
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            Address: Nanded super franchise dtdc

            Hellow sir
            Maine akot se ek courier send kiya tha[protected] ko jiski delivery 23 tak hojayegi aysa muje kaha gya wo courier abhi niche kahi atwa hai jb aap service nhi de skte ho to band kr do ye faltu ke ke kaam
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              A
              avikb23
              Jul 31, 2020
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              I have contacted dtdc phone support 4 times for a status update. Everytime i called i get a response that "we have registered a complaint & escalated to concerned department, they will respond with the exact status of shipment". But for past 3 days i am still waiting for that response. The tracking status on your website was last updated on 24th july & it's been 6 days now without any update. Your phone support agent assured that i will receive the shipment by 30th july. But i haven't received it yet & waiting eagerly for an update. The shipment contains a laptop which is very essential for me at this moment. I am really disappointed & frustrated with the lethargic response i have received.

              I hope you understand my concern & take this escalation seriously. Please notify me the current status & expected delivery date asap. Pfb the shipment details -

              Ref no. - d60832182
              Complaint id[protected]

              Thanks & regards
              Avik bhattacharjee
              +1 photos
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                S
                Shashank Kavli
                Jul 31, 2020
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                I booked dtdc courier service through ebooking portal on 23rd of july.
                My consignment number - f30063996
                The parcel was picked up from origin on 24th july.
                And as of now there is no tracking data available online.
                Resolve the issue as soon as possible, i tried calling the call center but no response.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Anjum Naim
                  Jul 31, 2020
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                  Address: DTDC Lucknow Hub

                  My courier d94044456 shipped from aligarh on 16th july & reached lucknow hub on 18th july. Since then, there has been no movement/delivery of the shipment. Now, after no call or communication, it's showing "restricted entry (Otr)" as of today. What am i supposed to do?
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  address: 631E-10, Near Masjid Rajiv Nagar, Indira Nagar Sector 10, Lucknow, UP 226016

                  mobile: [protected]
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                    Prk0007
                    Jul 31, 2020
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                    I have send a courier from lucknow to banglore. Consignment number is z35261712. Package is not delivered and showing address is incomplete. Please ask your delivery boy to call that perticular number given on envelope and ask for address please..
                    Tell him to contact on ([protected]) this number for delivery address. Thank you
                    +1 photos
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                      Anupam Nahar
                      Jul 31, 2020
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                      I ordered a product from private supplier who sent me that item with consignment id z33019520

                      It was not recieved by me bt in tracking order it shows recieved. One more thing that on the same day i received a very different brokem product with no consignment number from dtdc courier boy. It is matter of grave concern that this type of fraud is being done.
                      +2 photos
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                        Balendu Gupta
                        Jul 30, 2020
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                        Address: Piplani katra, Varanasi

                        Complaint number : d59131520
                        From : varanasi
                        To : ayodhya
                        Uttar pradesh, india
                        +1 photos
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                          हेमंत विश्वकर्मा
                          Jul 30, 2020
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                          Address: Haridwar Uttarakhand

                          I have complain about my parcel which is not delivered by dtdc from 11 July have complained to many but no response such a very irrelevant or bad service by dtdc track I'd is z34314385
                          +1 photos
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                            हेमंत विश्वकर्मा
                            Jul 30, 2020
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                            I have complain about my parcel which is not delivered by dtdc from 11 July have complained to many but no response such a very irrelevant or bad service by dtdc
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              tejeshwar kishan singh nuneram
                              Jul 30, 2020
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                              Address: QUARTER NUMBER 5 SEA SANDS, MARINE LIVING RESOURCES DEPARTMENT, OPPOSITE AU IN GATE VISHAKAPATNAM

                              Hi i have booked a package with dtdc courier point at siripuram vishakapatnam on 1st july 2020. The package contains a metal alloy being sent to a cutting industry for my phd project. The value of the metal is rupees 30, 000/- the booking id is d59737210 i booked it to address y.L.Dhanunjaya rao vinayaka cnc technologies 6-2-111/1 shobana colony old airport road balanagar hyderabad 500042. The package is not delivered till date and when i speak to the concerned authorities they tell me that they have delivered it in lakadikapul of hyderabad which is not relevant, when i booked a parcel to balanagar of hyderabad why would it be delivered in lakadikapul. Please see to the issue and track my order asap.
                              +1 photos
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                                Sundarmech
                                Jul 30, 2020
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                                Name: SUNDAR RAJAN
                                Consignment no: X33364322
                                Sender send the valuable product from Noida sector 4 to Tirunelveli ( tamilnadu).The product is not delivered but DTDC courier website show marked delivered.please take action for improper delivery
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                                  Shaurya_Sharma811
                                  Jul 30, 2020
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                                  Address: Patel Nagar Pathankot

                                  I send the package dated 27.07.2020 consignment number Z41233456 from Pathankot to Faridabad and the packege received on 29.07.2020 but while opening my some material was missing. Please take the action immediately.

                                  Thanks with Regards
                                  Mr. Sandeep Sharma
                                  Contact. +91-[protected]
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                                    dhwani gandhi
                                    Jul 30, 2020
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                                    I courier 2 box of lip balms along with rakhi and a chocolate... Where in rakhi got deliver 2 box and chocolate is not there in courier myself packed evrything and put it in packet and sealed it... It was more then 200gm and while tracking it is showing 1.5 gm which clearly proves that you guys have open the parcel and removed by products you better deliver or returned the products or else i will escalate it to big level

                                    Tracking no : n21191686
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                                      Rajiv9933
                                      Jul 29, 2020
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                                      Address: HOUSE NO 84, MIGH KANKARBAGH COLONY, PATNA-800020(Bihar)

                                      My shipment no. F30063087, i have not received any shipment nor any call from delivery person but tracking status is showing it is delivered. That is so irresponsible.
                                      As per update received from dtdc the delivery was scheduled for today[protected]. I waited entire day for delivery person or at-least any call, but haven't received any of them.
                                      Need urgent assistance.
                                      +1 photos
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                                        harsha_92
                                        Jul 29, 2020
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                                        I have couriered my parcel 6 days back and i was told that it would reach within 3 days. It reached bangalore on the 3rd day it self and fourth day the reason to not deliver is otp not generated, fifth day it said consignment redirected and sizth day it says receiver not available though the receiver has never been contacted. It is really important for me to get the product delivered as my friend would be travelling to bangalore only to help me vacate my rented space in the covid situation. Please help!
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