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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 186

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S
Subhas Dewan
from Mohali, Punjab
Jul 25, 2020
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Address: Bally Khal, Post + P.S. Bally, Pin code No 711201, District: Howrah, West Bengal.

I send a Laptop with good packing and mentioned on top of packet "Handle with care, inside Laptop" vide consignment no V59393137, Date of Booking: 20.7.2020, Booking Point: Bokaro, Jharkhand-829301.
Send To: -
West Bengal, Pin code: 711201, Bally Ghat, District, Howrah.
I got report, when he delivered the packet, he has thrown on the floor. Such costly materials and he has looked that laptop inside, how he thrown????
I need positive answer for this insulting.
Thx.
Subhas Dewan, Bokaro Steel City
Mob: [protected]_for feel free calling.
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    iswaryam
    from Chennai, Tamil Nadu
    Jul 24, 2020
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    Address: Bangalore

    Shipment number - B72180248
    Complaint Number[protected]

    I am struggling to find the status of my package B72180248
    People are telling me to go to Sarakki office myself and check. I did call the Sarakki office manager, Mr Manu, he either disconnects my call or switches off the phone. His number[protected]

    I am a Cancer patient and my parents are old. Why should customers have to go to their office?

    I have received 3 other DTDC couriers this week without problems as also from other companies. Only this one I dont know where it is.

    2 days someone called from cust care and said they will check. That's it
    nothing happening.

    I dont know where the courier is from, customer care tells me there are no Sender details.. How is that possible? How was the courier booked without sender details?
    People keep asking me what is the content. I dont know where it is from, how can I tell package content?!
    I am at my wits' end and dont know what more to do.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      rjs1234
      from Ziro, Arunachal Pradesh
      Jul 24, 2020
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      I ordered an electronic item from primeabgb on 5th july and was shipped on 8th july through dtdc courier. The product reached my city on 14th july and its the last date when the tracking page was updated and after that till today i'm not getting any updates regarding my order. They are not giving me any specific date on when will it be delivered. So, i kindly request you to look into the matter and help me with the delivery of my item.
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        tisybynidhi
        Jul 24, 2020
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        Address: Bangalore

        Tracking id: b72072184 / complaint number :16900030

        This is withâ regards to the above trackingâ id and complaint number which is yet not been resolved. I want to ask you why is the dtdc working so ineffciently where nobody has an answer to give about my package.
        My parcel was sent on 13th from hongasandra branch. Person who collected it was pawan. From 14th onwards i have been trackingâ my parcel and it is showing reached cochin hub and in transit. After making a lot of calls to customer care and on social media, they finally made an update on the tracking (Status was out as covid 19 lockdown)â until 23rd (Yesterday) it was showing same status.
        Today again when i checkedâ its showingâ status of 14th july (In transit)
        I mean do you think customers opting for dtdtcâ services are crazy. Pay money to you people, trust thatâ it wil be safe and delivered. But you'll don'tâ have the # audacity to even give me an update about the status of my parcel.
        How many more days do youllâ want me to wait. I am seriously disgusted with dtdc and their services.
        By today:1. I want a genuine update and reply about my parcel wherabouts.2. I want my parcel picture to be sent to me and deliveredâ to the consignee today itselfâ  (Address :â  ashley dias, 58/906, market road, kochi 682018)â â 3. I am not going to make any further calls, i will be lodging a direct complaint against pawan hongasandra branch and dtdc india.â 
        This attitude is not done.â i will tarnish your name if i don'tâ get an update today..
        This seems to be my only work, following up with dtdc every single day, and greeshma from customer will tell me, please wait madam, you will get a message update today. And no # reply comes.â 
        This is my last and final email.
        Nidhi
        [protected]
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          Nàwàz Shârìff
          Jul 23, 2020
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          Address: #919,10th cross vinobanagar, K.G Halli police station

          When I track my parcel it's showing data not available this my tracking number C92997701
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          Jul 23, 2020
          Updated by Nàwàz Shârìff
          When I enter the consignment number it's showing unavailable data C92997701
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            R
            Ramya Peddiraju
            Jul 23, 2020
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            Address: Hyderabad

            Myself ramya i've couriered a package through dtdc on 11/07/2020 from vijayawada to hyderabad which was supposed to be delivered in 5 days. If i check the status on dtdc website its shown as package is in transit. But, its not delivered yet to me. Also, i've gone to dtdc office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime i'm being told that i'll be given information on it but nothing is been told to me. Its already been 13 days and there is no information on my courier. I need it urgently. Kindly help me in this issue. Thanks, ramya.
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              nids shah
              Jul 23, 2020
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              Doc no
              M97237271

              Kindly do check curier didnt receved to customer last 4 months
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                anurag653909
                Jul 23, 2020
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                Address: Ghaziabad

                I have a shipment with tracking no: z45681787
                The shipment is out for delivery from 20th july 2020 and my shipment status is showing not delivered (Rescheduled), not delivered (Restricted entry - (Otr), not delivered (Otp not generated). But i have not reveived the package nor they have even contacted me.

                Please help
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                  Marie Patric
                  Jul 22, 2020
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                  Address: 92 Golden Avenue, Vivekanandha Nagar Extn. Pondicherry

                  I have to get a parcel through dtdc pondicherry (Z[protected] i didn't get the parcel but today (22/07/20) 8.52pm i got a message goods delivered so i contact agent no.[protected] she didn't give a proper reply so again i called balamurugan in head office he said i am not responsible for that, so where i have to talk pl take some steps to get my parcel, thank you sir
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                    Raj2841
                    Jul 22, 2020
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                    Address: Durgapur

                    I have booked a parcel from barrackpore to durgapur...the parcel was out foe delivery on the next day but the tracking information showed that the reveiver not available.They did not even try to call the receiver once.they just marked it undelivered.How careless are these service.My comsignment no is K24890018
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                      Anowara Begum
                      Jul 22, 2020
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                      Address: nakari near railway station,Assam,north lakhimpur

                      Please delivered my object on i have not received it with tracking id - z52256876 please delivered me fast please i request you and i am waiting for that from long time
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                        Prianca Sengupta
                        from Kolkata, West Bengal
                        Jul 22, 2020
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                        I booked a shipment for door pickup on 9/7/2020 and it was pickup happened next day. The parcel was packed and shipped but never delivered. They have no customer care number for ambala, haryana where it was supposed to be delivered, i lodged complaints on chatbot, no reply came ever. I tried calling the hub, none of the numbers given online work. I am stuck in a bad situation as the item was being shipped back to a seller on amazon who cheated me with a fake product initially. Amazon insisted i send the item back and then i would get my refund, now that dtdc seemingly lost my parcel. I don't know what should be done. I paid an exorbitant 440rs for delivering something worth 499rs, since amazon had assured i will get the courier charges back. Now i have lost twice the value of product in money and no response from dtdc.
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                          nithish543
                          Jul 22, 2020
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                          Resolved

                          Courier delivered to a wrong address

                          I sent a package with important documents to fbi (Federal bureau of investigation) from karimnagar, telangana, india on 15th july 2020 to clarksburg, west virginia 26306 and the package was delivered in pittsburgh, pennsylvania on 21 july 2020. I called customer care and waited for 40 minutes for someone to answer then they gave me a mobile number ([protected]) for international shipments office, i tried calling that number almost 80 times...
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                          Vishnu Vardhan Valaboju
                          Jul 22, 2020
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                          Hello

                          Courier delivered on 17th july 2020 from hyderabad, my place chegicherla, boduppal hyderabad, more than 5 days no update in status also from 18th july 2020, wrost service of dtdc
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Sameer_Shinde
                            from Mumbai, Maharashtra
                            Jul 22, 2020
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                            My tracking number d73100013 of dtdc courier facility, is not delivering my electronic item since 20 days have passed. Online updated that customer refuses to accept, since there was no contact or call for delivery. Worst delivery service. All other services are working well in my area.

                            Also dekivery agents are not giving proper replies, talking rudely.

                            Regards,
                            Sameer shinde
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jul 30, 2020
                            Updated by Sameer_Shinde
                            Dear sir/madam,

                            Kindly deliver my parsel as its since more than 4 weeks in transit.
                            It is very important to me.

                            Kindly make my delivery ASAP as i am very disappointed with DTDC service.

                            Even after i called to Agent, no positive response i found. And found that DTDC do not care for item of parsel. Parsel is in DTDC office, how can i get it???
                            courier delivery of every item is available in my area except my parsel from DTDC????

                            If this is case i need to complaint to consumer portal.
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                              Praneet Rao
                              Jul 22, 2020
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                              Address: Mumbai

                              Have shipped a parcel from mumbai to aligarh on 16/07/2020
                              Docket number is z52725405
                              I dont know why am i getting this message. Hope the parcel reaches on time and dtdc doesnt disappoint me on this
                              Is there any contact number where i can lodge a complaint too?
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                                R
                                Jul 21, 2020
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                                Address: 46/A, 3rd A cross,24th main,BTM 2nd stage,Bangalore 560076

                                I was supposed to get a parcel from Kolkata to Bangalore.They have returned the parcel saying I have moved out from my address.Where as I am staying in the same address since 5 years.
                                They have neither sent a single message nor a single call.Then how they mentioned that I have moved out from my address?
                                When I spoke to there customer care they said they cant do anything as the parcel got returned.and the lady I spoke was so rude and insane.
                                After a long try somebody taken my complaint and said I will get a call for the resolution.I have not received a single call again.

                                Complaint ID[protected]
                                C/N no-K24775114

                                Worst service I must say.They are just making customer fool.So unprofessional employees.
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                                  Prasannajeet Singh Shekhawat
                                  Jul 21, 2020
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                                  Address: 460 B , DLW colony near chetna school , jallipatti , varanasi, 221004

                                  HI, I have not received any parcel on Tracking Id/ AWB number - Z34885094 . But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me as soon as possible. My mobile - [protected] . Thanks Aparna pandey
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                                    Nitesh Singh Suraj
                                    Jul 21, 2020
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                                    Address: KOLKATA
                                    Website: dtdc

                                    Today my parsal was given to dtdc office kolkata, which has to get shipped to jamshedpur but the consignment number showing invalid V59808280

                                    MY EMAIL ADDRESS
                                    [protected]@gmail.com
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                                      Pintu9454
                                      Jul 21, 2020
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                                      Address: Lakhimpur kheri

                                      Sir mera parcel 18 date ko aa gya hai fir bhi abhi tak mujhe deliver nahi kiya gya aur call karke bat kiya to wo bol rahe apke addresh per mera service nahi hai fir unko bola koi na aap mere town mein lado but wo bol rahe ki apke distict mein aa gya hai aur apko yahi lene aana padhega jo ki mere gher se 120 km dur hai help me sir
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