DTDC Courier & Cargo Complaints & Reviews

I have ordered book for exam. More than 2 weeks there is no update in tracking.

Tracking id : z03963979

I have one shipment from Coimbatore to Melur with tracking number of D59909240, It has been shipped in 4th July 2020 yet they did not deliver those items First they uploading due to wrong address they couldn't deliver in 9th July, Hence I called their customer service and given my address they promised they deliver ASAP but they didn't Again I called them and the same story repeated, Until yesterday they did not update about delivery status and surprisingly they did with the same message can't deliver that item due to (ADDRESS INCOMPLETE OR WRONG-(CIR)) Seriously I have never experienced such chaotic courier service in my life. Please advise what I can do to get my package

Tracking no. Z33308186
This parcel was send from lucknow, up to mumbai, maharashtra on 2nd july 2020 and was supposed to be delivered in 5 days for which i paid rs180/-
But still after more than 20 days it has not been delivered to me..
I've tried calling cc n lodged a complaint but no response till now as they said it will be delivered nxt day, but almost a week have passed now but still no response from dtdc or there representative.
I wrote a online complaint on there website also but no response..
It reached mumbai from lucknow in just 2 days but from there vashi warehouse they're not able to deliver it from past 20days..
I've tried searching few contact no. Provided below who are also no help..
One says call the other guy and the other guy never picks up any calls..
[protected]
[protected]
I have some very important document which i needed at this time that's why i asked my family members to send it immediately.
Please look into this issue.
I've attached copy of there tracking summary for more info..
Please help..
Reagrds,
Abhishek

Its a parcel of medicines for one serious patient, having consingment number d58415876. The parcel had been sent from bangalore 30th may. Till date i did not receive my parcel.
Several complaints and attempts, calls had been made but there was no action taken against it.
Such negligence from dtdc not expected. Such a important parcel. But they are least interested.
Also the tracking site has updated up to 7th july.
After that there is no update

Dear sir/madam,

My tracking number in dtdc courier is z34592841. Now, it is more than a week's time. It is yet to be delivered.
Nobody is picking up the customer care number [protected].
The ivr just keeps talking and times out after 15 minutes.
Pls fix your customer care call centre.. Nobody answers at all except once for benazir.
I should have called them atleast 50 times in the last 3 days.

I personally visited both the chennai regional office and operations/apex offices.
It was very painful.
I contacted mr. Yuvraj from customer care/operations thru phone.
I asked him for the reason of delay. And when would it be delivered?. He just blames the delhi team.
He is not at all proactive.
I requested him to speak with the delhi team.. But he never gave me any reason for the delay..
I'm not even sure if he even spoke with the delhi team.

Pls help me with delivering my courier asap
Pls behave responsibly and professionally.
We pay so much money for this.

I regret choosing dtdc and this would be my last courier through dtdc.
I will recommend against it as i don't want my friends to suffer me like this.

-thanks®ards,
V. Palaniappan.

I jave done the courrier from kolkata to guwhati.. Hence my consignment number says invalid.. I am not able to track my product.. When i called the sender office they told me the product has not been input in guwhaati thtas why consignment number is not working.. But i did not find any logice on it.. And send is changing their statement everytime.. Kolkata dtdc is telling me guwahti is on lockdown.. But so far i know from 19th of july all courrier service and everythng is e-service are valid.. And just to cross check i call the guwahti headoffice of dtdc.. And they are saying its ooen.. I am compltly harashed by yhis dtdc service.. Very bad experience.. No one is helping.. I think i have been scammed.. If it so. I wilk do the fir to thw police station with the consignment paper which i have

I despatched 4 boxes as a courier from delhi to jamalpur, bihar on 11/07/2020 with a consignment number of d91654317. Till 17 july, the status showed that the consignment reached the munger hub which is the district of jamalpur, and even after 1 week of it reaching to the hub, the courier has not been provided to the given address. There is a complete negligence on behalf of all the workforce and no communication can be achieved at the district hub facility. My complaint is regarding the timelagging and lack of sincerity and work ethics showed by the people.

C02721615 consignment number showing as delivered but I have not received yet at nagareshwara nagenahalli 560077

D74446814

Not able to track, its urgent to be deliver to the customer.

Kindly help.

All my items are damaged during shipment.
And it took more then 1month delivery my items.
I want compensation for my luggage. I have paid high price for fast and safe delivery but this is not acceptable.

Never delivers the courier to home. Though the given address is 2km away from the dtdc office. Neither responds to calls. I get 10 couriers per week and give international courier orders to them, atleast they do not give tracking address for international couriers. Very rash and rude to customers.
Till i have 8 packages at the dtdc center but neither is delivered.
Further the people over there are rude enough.

I booked a parcel from New Delhi to send to Pimpri, Pune.

Name: Shashikant Sonkamble
Tracking number: i[protected]
Booking date 21st July 2020
Status: Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))

My customer hasn't received any calls from the delivery man, but it says Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))

Please call the customer's number at least.
I would like to update with the receiver 's address: Shop Jagtap Alterations, Chikhali Road, Kasturi Market, Chinchwad, Pune 411019
Phone number: +91 [protected]

I placed 4 packages through dtdc service. Out 4, 1 delivered, 1 rejected and 2 are not delivered.
The status of 2 parcel which are not delivered is showing as delivered.
B71480101, b71480103 is not delivered.
B71480102 is rejected at originating source.
Dtdc has charged 25% extra fee as corona charge for such a bad service and response.

I send a Laptop with good packing and mentioned on top of packet "Handle with care, inside Laptop" vide consignment no V59393137, Date of Booking: 20.7.2020, Booking Point: Bokaro, Jharkhand-829301.
Send To: -
West Bengal, Pin code: 711201, Bally Ghat, District, Howrah.
I got report, when he delivered the packet, he has thrown on the floor. Such costly materials and he has looked that laptop inside, how he thrown????
I need positive answer for this insulting.
Thx.
Subhas Dewan, Bokaro Steel City
Mob: [protected]_for feel free calling.

Shipment number - B72180248
Complaint Number[protected]

I am struggling to find the status of my package B72180248
People are telling me to go to Sarakki office myself and check. I did call the Sarakki office manager, Mr Manu, he either disconnects my call or switches off the phone. His number[protected]

I am a Cancer patient and my parents are old. Why should customers have to go to their office?

I have received 3 other DTDC couriers this week without problems as also from other companies. Only this one I dont know where it is.

2 days someone called from cust care and said they will check. That's it
nothing happening.

I dont know where the courier is from, customer care tells me there are no Sender details.. How is that possible? How was the courier booked without sender details?
People keep asking me what is the content. I dont know where it is from, how can I tell package content?!
I am at my wits' end and dont know what more to do.

I ordered an electronic item from primeabgb on 5th july and was shipped on 8th july through dtdc courier. The product reached my city on 14th july and its the last date when the tracking page was updated and after that till today i'm not getting any updates regarding my order. They are not giving me any specific date on when will it be delivered. So, i kindly request you to look into the matter and help me with the delivery of my item.

Tracking id: b72072184 / complaint number :16900030

This is withâ regards to the above trackingâ id and complaint number which is yet not been resolved. I want to ask you why is the dtdc working so ineffciently where nobody has an answer to give about my package.
My parcel was sent on 13th from hongasandra branch. Person who collected it was pawan. From 14th onwards i have been trackingâ my parcel and it is showing reached cochin hub and in transit. After making a lot of calls to customer care and on social media, they finally made an update on the tracking (Status was out as covid 19 lockdown)â until 23rd (Yesterday) it was showing same status.
Today again when i checkedâ its showingâ status of 14th july (In transit)
I mean do you think customers opting for dtdtcâ services are crazy. Pay money to you people, trust thatâ it wil be safe and delivered. But you'll don'tâ have the # audacity to even give me an update about the status of my parcel.
How many more days do youllâ want me to wait. I am seriously disgusted with dtdc and their services.
By today:1. I want a genuine update and reply about my parcel wherabouts.2. I want my parcel picture to be sent to me and deliveredâ to the consignee today itselfâ  (Address :â  ashley dias, 58/906, market road, kochi 682018)â â 3. I am not going to make any further calls, i will be lodging a direct complaint against pawan hongasandra branch and dtdc india.â 
This attitude is not done.â i will tarnish your name if i don'tâ get an update today..
This seems to be my only work, following up with dtdc every single day, and greeshma from customer will tell me, please wait madam, you will get a message update today. And no # reply comes.â 
This is my last and final email.
Nidhi
[protected]

When I track my parcel it's showing data not available this my tracking number C92997701

Myself ramya i've couriered a package through dtdc on 11/07/2020 from vijayawada to hyderabad which was supposed to be delivered in 5 days. If i check the status on dtdc website its shown as package is in transit. But, its not delivered yet to me. Also, i've gone to dtdc office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime i'm being told that i'll be given information on it but nothing is been told to me. Its already been 13 days and there is no information on my courier. I need it urgently. Kindly help me in this issue. Thanks, ramya.

Doc no
M97237271

Kindly do check curier didnt receved to customer last 4 months