Garudavega Courier Services Complaints & Reviews

My family sent me parcel and Garuda Vega damaged the items inside the parcel and when i raised complaint i have not received a proper response from them and they have taken no action to correct it.

I have send the parcel of 25kg of Important food materials to My Daughter residing at pensacola, Florida, usa-32614. After 6 days they delivered wrong address. Whether they delivered or not delivered, the status is showing Delivered. But my daughter not received the parcel of Tracking no: [protected]. I have raised the complaint to Garudavega customer care, the response is very poor. Now I am loosing worth of 28500 Rs materials. The Garudavega international courier service is untrust to send the parcel to international resider. Now it's completely hopeless. How long they will take to resolve the issues God knows. But I am only suffering with time and Money.

I sent approximately a 12 kg food items to USA California on 14th February 2023.I am residing in RRnagar Bangaluru and called the local agent to pick the courier box.He came. Measured the box and told it will cost me ₹12450 for express delivery. And the money was sent through UPI to the number suggested by the agent. But till today he has not given the bill in spite of asking several time.But the rate mentioned in your web for 12kg courier charges to USA on express service was only ₹9517.
I would like to know the reason for not furnishing the and the changes ur agent collected from me.
There was a package of item which was not allowed to send(betel but powder).The agent told that it is allowed and in turn i expected him to return the package but still it is coming.

I sent the courier on 13th January from thanjavur .it's totally 27kgs.i divided into 3 package .but we received only one product .remaining 17 kgs are missed that both are expensive .we don't know where it is .

I received my courier from Hassan, Karnataka India - to UK today. But lot of items are missing which was packed Infront o[censored]s. like kid's toys all are missing (it didn't had any battery in it), router is missing, dispenser is missing (it didn't had any battery in it), and few food items are missing.

approx 15kg was packed by the time we got it had only ~10KG

Ref#[protected]
airway bill No 1Z63XV[protected]

Hi There,

My In-laws sent the 10 KGs of package from Madanapalle (AP) to Atlanta on Aug 29th. The package was supposed to be received on Sept 2 and we noticed the status as delayed in the Transit. All of sudden, the next day (Sept 3) we noticed that the package status changed to Delivered on Sept 2, WE DID NOT RECEIVE THE PACKAGE. I tried checking with Garuda Vega customer care and sent an email to [protected]@garudavega.com however...

Hi,
My family had sent me prasad (rudraskha tied in a piece of cloth) along with some spice packets in the shipment on Aug 3rd 20202. We paid the full amount for 1.5kg worth of items.
Now when I recieved it after 2 days i.e on Aug 8th, 2022 I see that the item was taken out from the box, everything was resealed. My sister had sent a picture when everything was weighed in front of her. How can they be so careless & they did not even bother to tell that the thing was flicked from the courier package. We paid around Rs. 4000 and this is how they fool customers.

I have sent a parcel from Chennai to Canada through Garudavegas Ambattur branch on 16.07.22. The tracking I'd is 1z63xv[protected]UPS). It reached only on 02.08.22. Most of the items have perished in transit. Before sending, I have specifically asked for not to send it through UPS, since I had a bitter experience on previous occasions. They have also agreed to send it through DHL and for that they have charged extra money. When contacted...

I have mailed a package from Chirala to Virginia beach, VA on June 8th and package never made its destination. After repeated followup, finally on July 5th package returned to sender with all food damaged.

12K of the charges never paid back and no response from the agent or garudavega customer support

Here is the agent info:
Address: Shop no: 321, KKC Complex, beside LIC office, Chirala, 523155, Indiabr...

Hi Team,

My package was initiated from Nellore on 5 th June and it should reach me to Houston on 9 th June but it dint came. When I checked on that with the shipper they told me they have send it through UPS which was a postal service and they don't even care about delivering to doorstep or send tracking messages. So we were waiting and when we checked the tracking on 10 th June it said delivered on 9 th June but we haven't...

Hi Team,

I would like to share a very strong feedback on your team in Kondapur Branch. Your employees Vamshi and Sunil - highly irresponsible people. I have sent a couple of boxes with them to the US. My one box is still with them that they have not sent and they have not been responsive at all. They are neither answering my calls nor responding to my messages. They took some medicine also from me to send which is with customs now and they have not been able to take any action on it. I would expect serious action on it.

Hi Madam/Sir,
My parents have sent a package from Garudavega services Punalur, Kollam(Kerala) to New Jersey which was delivered yesterday. We had some missing items in the parcel a Krishna idol, halwa and some artificial jewellery sets. We handed over this package on 25/03/2022 and received in New Jersey on 13/04/2022 Invoice number is [protected].

Can you please enquire on this and return or refund my items?...

I have shipped package Garudavega kompally branch agent suresh, surprisingly one of the item went missing in which it is mentioned in agent receipt but not added in the shipment invoice.
When trying to reach customer service they are blaming themselves between branch and head office but still issue happened with garudavega.
When reached out to suresh, agent is responding badly. This is very bad part for Garuda vega having such a waste employee.
No one is addressing issue.

I had couriered 2 boxed from garudavega, teynampet br.(chennai) to houston(usa)
box no.1 contains golu dolls-21 qty.
all the dolls were broken when they received it in houston.
pl compensate the dolls or pay appropriate money for the same.
ps: invoice copy attached

rgds,
sundararaman

Few items are missing from the parcel, for which bill was provided . Please look into the issue ASAP

Invoice No : [protected]

Very bad experience with the garuda vega services. Many times we have used the service but this time it was a very worst experience.
Yesterday morning we have courirerd few items from Malkajgiri ( Hyderabad) through garudavega( Bill.no--[protected]) to USA (MICHIGAN STATE) TO SRINATH CHINTHALA.
One of the the agent by name JHANSIRANI TAIKONDA at Malkajgiri branch has written the QTY wrong in the Invoice and sent the courier....

Hi sir/madam

I sent my items through your services from hesargatta road, T. Dasarahalli branch. I sent 4 packets of sweets and few other items of about 15 kgs, but they billed for 16kgs. I sent parcel on 20 February to USA, expecting delivery in 7 working days as it was my son-in-law's birthday and dresses and sweets were supposed to be reached by 28th feb but these people never cared to send me tracking details and I kept...

We have done Parcel from Anantapur - India (515001) to Issaquah - USA (98029) on October 10th 2021. The item was delivered on October 19th 2021 Evening and Received by Chandrakala Yaparla.

There is one item missing in Package and we have observed that there is one package opened for security Check.

On Feb 16th, I booked a parcel to Prathiba Srinivas (receipt # [protected]) residing at 18, Periwinkle Dr, Monroe, New Jersey, USA 08831. The parcel reached New Jersey on Feb 21 at 3.05 PM. Upon opening of the package, my daughter found that the package is completely broken and ruptured. The snack and other items are not fit for use. This is exclusively due to poor and inefficient packing and handling of your staff at Yelahanka Newtown, Bangalore...

We sent a parcel to UK from Chennai/Tamilnadu. It was delivered to a wrong address in UK by DHL. DHL couldn’t trace the order and they asked to contact Garudavega. But no one is answering from Garudavega side. Very irresponsible. Never heard try with Garudavega and loose the money.