Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11678
Resolved
1318
Unresolved
10360
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 189

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakashch
from Dehra Dun, Uttarakhand
Jul 14, 2020
Report
Copy

Address: 61C/3, Rajpur Road Dehradun. 248001

Yesterday i received this message👇 out for delivery: your exotic space shipment will be delivered today by dtdc agent [protected]. Mark your location: http://i9f.in/jT8ymE829k your safety is important to us. Share otp 6794 on receiving the parcel, for a contactless delivery.
*same time i got this message * attempted: your exotic space shipment could not be delivered. Reason: address incomplete or wrong. Visit - http://i9f.in/pdbF2Cl29k for feedback.

Is it fraud system or tricks to make costumer fool. Waiting for delivery and even after 24 hours no response.
I already again updated map.

Prakash chandra kimothi
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mudit chauhan4
    Jul 14, 2020
    Report
    Copy

    not delivered (office closed or door lock - (cir)

    Address: Gurgaon Dlf

    I have sent a courier jabalpur to gurgaon (Zip-110049) on 7 junem with the consignment number d93782962. This has very important office laptop and accssories and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either....
    +1 photos
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy
    E
    Ehan zakiya
    Jul 13, 2020
    Report
    Copy

    Address: Mohamed nasurudeen @ javith S/o Mohamed Hasan No,5:kattu palli kulam street, Nagore-611002 Nagapattinam district Tamil Nadu statef

    Docket no:d53748513
    I had sent this courier on urgent basis. I had booked it on july4th 2020. Still i m not received the courier. Its been 10 days since. I called head office but they are not responding me properly..! The parcel was booked from delhi to tamil nadu. I booked my goods on another courier services on july 5th but they delivered my courier earlier..! But your dtdc courier are not yet delivered my goods yet..! Dtdc called the best courier service then y its happening..! I never gonna trust dtdc again..!
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anjogiasbm01
      Jul 13, 2020
      Report
      Copy

      Address: dtdc head office in Bangaluru,india

      Shipment summary print mail me raise your query
      Tracking no. D93437560 last status date 09th jul'20
      Reference no. [protected] last status successfully delivered
      Booking date 09th jun'20

      Shipment details
      Origin mumbai destination mumbai destination pincode 400072
      No. Of pieces 1 service type lite
      Package contents medicine
      Receiver details
      Receiver name ur fjk relationship self
      Phone [protected] email
      Shipment tracking history

      The phone no mentioned [protected] belongs to dtdc delivery person. Why you are giving wrong information.
      We have raised invoice for rs 43, 000 pl pay urgently.
      Regards
      N d christopher
      Managing director
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pradeep Varadan
        Jul 13, 2020
        Report
        Copy

        My shipment reached the courier office on 10th jul, after seeing the shipment status i have personally went to courier office to collect the parcel (Dtdc courier ambattur industrial estate) based on confirmation from dtdc person through telephonic conversion ([protected]) but they said parcel din reached them yet without even checking my shipment number.. Then why you have to communicate to collect the parcel. Also the same person in dtdc reception said in 2 days parcel will reach my home asking my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with service suddenly. This is the 3rd time i am facing similar kind of issue. If you are unable to service a pincode why you are taking the order. Please update the actual reason why parcel is not serviceable instead of this lame reasons.

        Request to take action at least in future.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pradeep Varadan
          Jul 13, 2020
          Report
          Copy

          My shipment reached the courier office on 10th jul, personally went there to collect the based on confirmation from dtdc person but they said parsal din reached them yet.. Then why you have to communicate to collect the parcel. Also dtdc person said in 2day it will reach my home knowing my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with them. This is the 3rd time i am facing similar kind of issue.. If you are able to service after contacting you guys why you are updating the status as not serviable..
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ayush Sonkusre
            Jul 13, 2020
            Report
            Copy

            Address: Shivajinagar, Pune

            I had my friend couriered my laptop to me and the laptop screen got broken in the transit .The company is not responding to query and the branch person is saying they can't do anything . Even the packaging was not good and the box was broken from one side
            +3 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Revathi Spr
              Jul 13, 2020
              Report
              Copy

              V booked it on june 19, but still not getting the courier n tracking status still showing the same.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Pls help us...
              D91440698 is the tracking number..

              Not getting the courier - Comment #3703843 - Image #0
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vikrant Roy
                from Patiala, Punjab
                Jul 13, 2020
                Report
                Copy

                Address: Gagan Nagar, St.no 4, Giaspura, Ludhiana-141014

                Someone from my relative courier me package Z33647684 they update their status to delivered but I didn't receive it
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sumit Bindal
                  from Muzaffarnagar, Uttar Pradesh
                  Jul 13, 2020
                  Report
                  Copy

                  Address: GIFT CENTRE Banarat Bazar Main Road Dist Jalpaiguri, KOLKATA

                  I have been sent my courier via dtdc on 19 september dtdc courier no-d71808431 its been 8 days (As on 13.07.2020) the courier is stuck in transit in transyauna. It contains my books which i ordered as i ae y exams this november. I tried calling them they dont pick up i tried emailing them no response. What a pathetic customer support please advice me how to do this i'm so frustrated by their service and seeking for expert advice to take them to consumer court.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Harsha Vardhan C
                    Jul 13, 2020
                    Report
                    Copy

                    My brother had sent a package containing documents related to our start up company via dtdc 2 weeks back in the first week of july. The package was supposed to have delivered within a week as the origin or package is karatagi in karnataka and destination of package is bangalore, karnataka. This incident is occurring the second time as previously also a package containing documents was sent with same origin and destination but went undelivered for a month. However, it is very urgent this time because we have a deadline from the karnataka roc to be submitting those documents by 14th july and today is already 13 july and it is still undelivered in spite of repeatedly calling them and registering complaint on their website. I've even stressed on escalating the issue to the higher ups to no avail. They keep assuring that it'll be delivered and i'll get a callback but do not call at all.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sheldonboadita
                      Jul 13, 2020
                      Report
                      Copy

                      Address: DTDC INDIA, VIRAR WEST, PUSHPA NAGAR

                      I had shipped my shipment on the 23rd of june to the usa from virar, n21188228. The shipment was to be delivered by 30th. It arrived in the usa on 29th and was released from customs. But hasn't till date, its 12th july today. Upon contacting the virar west branch from where i shipped, jatan told me that due to backlog its delayed two weeks ago that was. Then again i spoke to him, he says team is working to get it delivered, then again on the third conversation he tells me to send a picture of the package, luckily i had the picture and sent him. On the fourth consecutive followup by me, he then tells me to send the pics of the content that was inside the package, i was like how does that make sense, unless the outer package is destroyed. I sent the picture of the painting that was inside that. Its been 20 days and still stuck in the usa. I raises a complaint on the dtdc website and got a case number[protected] but still no callback from them. Such pathetic service and no call back or follow up from dtdc.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        reddy.g
                        Jul 12, 2020
                        Report
                        Copy

                        My friend send parcel from hyderbad on 8th july to pin - 516289.
                        The product recieved at cuddapah super franchisee and return to hyderabad. I have not recieved a single call from cuddapah dtdc office, this is really very bad. If they call i am ready to go to office and collect the parcel. I am requesting to team kindly send the parcel to cuddapah or proddatur (Pin - 516360) i will go to office and collect it. Parcel tracking number is h19493198
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akshay Gutal
                          Jul 12, 2020
                          Report
                          Copy

                          Tracking no is p55156980
                          And this show that address is incomplete, but address is right.

                          Amazon seller service, private limited - seller flex
                          Thakorwar society, b/h kargil chowk, nr. Laxman nagari vara
                          Chha 1, surat 395006
                          Surat, gujarat 395006

                          In
                          Please help that this product should be reach this right distinition.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Neha Payal
                            Jul 11, 2020
                            Report
                            Copy

                            Address: Agra

                            Mene isse phele jo compain dali hai usme galti se apni company ka nam dal dia jabki fraud to ye sahil kumar hai... Please help me.

                            Sahil kumar ssb. Me ek travel agent hu. Iss sahil ne justdial pr enquiry dali thi ek car rental k liye. Mene iski car book krwa di thi ise advance dalna tha. Inse bola me paytm kr duga.. Mere paytm me kuch problem aagyi thi to mene apni wife ka paytm use kia isse advance lene ke liye. Iske upi link krawane ke liye phele mujse 5 rs transfer krwaye phir khud me 10 rs kre. Phir bola 2000 trnsfer kro to me apko 4000 transfer kruga lekin do teen bari isne muji se paise transfer kraeye total 5000/- phir kehta hai mera lic card hai me refund tbi kruga jab aap aur 5000 daloge.. Befkuf samjh rakha h sale ne.. Fraud khi ka.. Iske liye complain dal thi h ab dekha y h ki aise fraud logo ke liye kya action hota hai.
                            +2 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Ch Hrulekha
                              Jul 11, 2020
                              Report
                              Copy

                              Address: Nellore

                              It’s showing consignment redirected
                              +1 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lumina Paul
                                from Pune, Maharashtra
                                Jul 11, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Madiwala

                                Tracking id:d93716374
                                Vehicle: ka01ae7148
                                Delivery boys came to deliver dtdc package for a different flat in appartement. They planned and stole my amazon package that was kept at security room. Informed his supervisor but they are not taking any action.
                                +1 photos
                                Nov 30, 2020
                                Complaint marked as Resolved 
                                Issue resolved by DTDC management effectively
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tapsi Mishra
                                  Jul 11, 2020
                                  Report
                                  Copy

                                  Consignment no. Z32324331 and z32324392

                                  These two consignments were sent to me, in varanasi, by my friend from delhi. The status on 7th july and 11th july for respective couriers showed delivered. But i haven't received it. No one has contacted me or anything.
                                  Everytime we complain, we are asked to wait. Highly unprofessional and worst courier service.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    RaviBoro
                                    from Mumbai, Maharashtra
                                    Jul 11, 2020
                                    Report
                                    Copy

                                    Address: Guwahati, Dispur

                                    My parcel not receive when i call to office they says the parcel is unable to track me. Now they want 20 rs. To deliver the parcel and i agree. But they want it by card payment, i said i will pay the amount when the delivery person came to me. They send me a link to pay the amount, but i did not pay with that link couse the link was not secure. And then then they said forget about the parcel and don't ask the parcel again.
                                    Whats that mean for. My consignment no is k24719738
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dr Arjita Singh
                                      Jul 11, 2020
                                      Report
                                      Copy

                                      Address: DTDC Courier Services, Kanpur Branch {U03}, 360-A Shop No.3, HARRISGANJ CANTT, KANPUR - 208004

                                      This is the complaint against dtdc courier services kanpur branch (U03),
                                      I placed my order of some very important and urgent notes from the medical book shop known to be nickey book store delhi by the name of dr arjita singh and n they used the dtdc courier services.. To send my order that's d91554440 n after a week i contacted the book shop to ask that what's taking too long in order to deliver my courier and thereby they gave me a number of a person who is apparently a delivery incharge or delivery boy from dtdc courier services with the number "[protected]" i directly called him asked for my courier and he straighward denied to deliver saying your place lies in the lockdown area (Which is so not correct), because my sister (Living in the same house) has been receiving courier from myntra, amazon, infact her atm card got delivered 5days back.. N today she stated that she received her courier from the same dtdc courier services 2days back.. Which held me in surprise that this most probably is the fault of 2people taking charge of my courier n they are name as mr. Arun ([protected]) and[protected]Name unknown) who not only talked absurdly with my father but said to file complaint against him on not delivering my courier...
                                      Hence, i request to please take some strict action against these two people for being so unprofessional and for the deniel to do their job's at all..
                                      At the same time i request to please deliver my courier at the given address as soon as possible.
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit