Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11673
Resolved
1317
Unresolved
10356
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dr_DEVIl
from Patna, Bihar
Feb 9, 2023
Report
Copy

Address: EXHIBHITION ROAD PATNA GARDANIBAG PATNA 801505

Consignment number- U21704935 has delivered on 4th feb and yet not delivered. It was redirect on 7th of feb. And the costumer service just saying keep on waiting. They are not replying properly as where is my order. I request you to please look into this matter and deliver it as early as possible.
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    divyanshi7587
    from Bareilly, Uttar Pradesh
    Feb 9, 2023
    Report
    Copy

    Address: Sindhu nagar colony bareilly satelight 243001

    HI TEAM,

    I had ordered an Eid card, when my shipment came for delivery, I got a call from the office and it was said that your parcel has arrived, come to the office and collect it.I said get it delivered at the address, then the office staff said that it will be returned but will not be delivered.and his way of talking was very foul and rude U21968538
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Beautifulriyaagni
      from Bankura, West Bengal
      Feb 8, 2023
      Report
      Copy

      Order id PG-003806

      Courier - DTDC

      AWB No -K45514511
      I have given correct pin number 722143 but it's showing incomplete address or wrong address cir why it is showing like this please kindly check this matter I want urgent delivery
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        viswanath.n
        from Proddatur, Andhra Pradesh
        Feb 8, 2023
        Report
        Copy

        Since yesterday and trying to reach customer care and branch, no one has any info on the X40187782 package, sent couple of emails to DTDC, reach out couple of delivery boys no one has clue, but portal says that OUT FOR DELIERY, even Customer Care never answers customer even after waiting for 30 mins. i need my courier ASAP.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sriyaja Metla
          Feb 8, 2023
          Report
          Copy

          Address: DTDC Courier, banam plaza, chirala muntha vsri center, chirala, Andhra pradesh

          I had done a courier to irving, USA on 20th Jan, 2023. Till date the courier hasn't been delivered to the other party. We have launched multiple complaints against the company [ dtdc] in the website. We didn't get any proper response from their end. I tried contacting the FedEx department who informed us that the parcel is missing and raise a lost ticket complaint. Till date the courier service [dtdc] didn't raise any ticket. We tried multiple ways to reach out to them. But no one is updating us. We need the loss of the pay for product undelivered. Please find the tracking id:[protected]. Consignment number:N22148399
          +1 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sneha Dasari
            Feb 8, 2023
            Report
            Copy

            Address: Kazipet,506003

            D57357184 is showing address not correct or wrong cir, but i got an opt that order is out of delivery the address and pon is correct as per details provided, please deliver it as soon as possible.
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              IVibhor
              from VARANASI, Uttar Pradesh
              Feb 7, 2023
              Report
              Copy

              It's showing "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" even though they didn't called me.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Muzami Nabi
                from Srinagar, Jammu and Kashmir
                Feb 6, 2023
                Report
                Copy

                Address: Bangluru

                My tracking status showing wrong pincode B16334487 from Hassan to jammu &kashmir plz resolve this issue it, s very urgent
                Rgt pincode for B16334487 is 190010 city srinagar
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nagendhiran v
                  Feb 6, 2023
                  Report
                  Copy

                  Address: K.Agraharam, koothapadi post pennagaram taluk Dharmapuri dt 636810

                  2 printed shirt not delivered
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Muzami Nabi
                    from Srinagar, Jammu and Kashmir
                    Feb 6, 2023
                    Feb 6, 2023
                    This thread was updated on Feb 6, 2023
                    Report
                    Copy

                    Address: Bangluru

                    My status showing wrong pin code, rgt pin code for consigment B16334487 is 190010 from kashmir srinagar state jammu &kashmir plz resolve this issue
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Plz resolve my issue i am upset last 20 days my pin code is 190010

                    Courrier wrong destination pin code - Comment #4087158 - Image #0
                    Plz sir urgent resolve this issue rgt, pincode for consigment B16334487 is 190010 pin
                    Name, Muzamil nabi
                    State, jammu and kashmir
                    City, srinagar
                    Mentioned on the courrier box
                    My status showing wrong destination and pincode resolve this issue i am so upset i need urgent courrier B16334487 from hassan franchies to jammu kashmir city, srinagar, pin 190010

                    Courrier wrong destination pin code - Comment #4087214 - Image #0
                    My tracking id B16334487 showing wrong pincode delivery, please resolve this issue rgt, adress for consigment no B16334487 is pin 190010 state jammu kashmir
                    Mention on the courrier box from Hassan franchies to jammu kashmir but dtdc india delivered my courrier wrong pincode my pincode is 190010 plz help its urgent my req plz resolve this issue first

                    Courrier wrong destination pin code - Comment #4087221 - Image #0
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mmck Ansari
                      Feb 5, 2023
                      Report
                      Copy

                      Address: Jaura bazar fazilnager kaushinager 274401

                      My order delivery cancel
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        Omar Sohail
                        Feb 4, 2023
                        Report
                        Copy

                        My courier is shown as delivered but has not been recieved at the warehouse i sent to. Also dtdc is not giving me proof of delivery and customer care is dropping my calls.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gkt888
                          from Noida, Uttar Pradesh
                          Feb 2, 2023
                          Report
                          Copy

                          Today i have received my booked parcel but my amount not refunded yet. This is not my fault.
                          I have booked it from MyDTDC App. At the time of booking they not told me that the area pincode is not servicable. at the time of delivery they told me its not in delivery zone. i have paid amount from the app. If DTDC not refunding my amount then it is a fraud.

                          They have marked my Parcel to RTO (return to origin) from themself now they are not refunding the amount. Which is totally unacceptable
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sudarshan61
                            Feb 2, 2023
                            Report
                            Copy

                            I have booked few documents via DTDC on 23rd Jan.
                            However there has been no update since 25th Jan.

                            Customer care is clueless about the shipment whereabout.

                            I request it to be delivered at the earliest or return back to source
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tapan1908
                              from Itanagar, Arunachal Pradesh
                              Feb 1, 2023
                              Report
                              Copy

                              I have sent an courier through DTDC whose consignment number is K59766254 and it contains drone on 10/01/2023 and delivered the product on 27/01/2023 which takes 17 days to delivered in place of 3 to 4 days maximum delivery time. I have visited almost 10 times for tracking related information and from 12/01/2023 there is no history upto 25/01/2023 and when the receiver received my parcel it turns out damaged. So who is responsible for that the parcel cost is Rs 135000 and repairing cost is 35500. So kindly do the needful and paid me the repairing amount i don't want new drone but please give me back my repairing amount at any cost..
                              +1 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                Fight Lover
                                from Padmanabhapuram, Tamil Nadu
                                Feb 1, 2023
                                Report
                                Copy

                                Website: DTDC COURIER

                                My parcel tracking id D48367515 from delhi to krishnagiri. Almost one month over, still not received my parcel and in tracking it shows parcel delivered. If I contact courier office they are saying no parcel received in their krishnagiri hub. Tried to complaint this issue many times. No response.
                                +2 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gkt888
                                  from Noida, Uttar Pradesh
                                  Jan 31, 2023
                                  Feb 2, 2023
                                  This thread was updated on Feb 2, 2023
                                  Report
                                  Copy

                                  Hi, I have sent a parcel (Laptop) from Pincode 201301 to 813101 via DTDC. At that time, i have not get any details about the Destination Service area. I have sent my parcel on 10-jan-2023 Via Air Cargo which takes around 2-3 Days.But its 31st-Jan-2023, Still i my parcel not reached at its destination and delivery guy telling me its non-serviceable area and telling me in bad way (mai nahi jaunga waha return jayega ye return) (which was not intimated to me at the time of when i booked my parcel). It was an urgent and expensive thing. Also, i explained it to customer care also, i have all recording and they told me you will get your parcel at your destination. and one of the customer care misbehaving me and giving me clear signs of threatening. i dont know how the guys are working there and even they are not listening to me properly. (Anand Yadav is the guy who misbehave with me) Now i am feeling harassed by DTDC and their employee.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  My amount not yet refunded. i need refund for that. that is not my fault. You guys should have to tell me weather area (pincode) is serviceable or not as i have booked the parcel from MYDTDC app. i Need refund.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    AshNair
                                    from Hyderabad, Telangana
                                    Jan 31, 2023
                                    Report
                                    Copy

                                    I had requested to pick up my item after booking a courier through My DTDC application. The item was not picked for 2 days and I complained no person turned up. So I had to cancel the courier service opted. The next day after cancelation, a pick up agent picked my item that was in cancelled status. There is no update about the item so far. Its been a month now and I haven't received an update.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      deepakmohapatra
                                      Jan 30, 2023
                                      Report
                                      Copy

                                      Address: mumbai

                                      I was supposed to get my consignment on 20th dec 2022 .but its already 50days gone they haven't deliver it.i have complained many times but they are just issuing ticket numbers M24523251 with ticket no - 5455518, M24523251 with ticket no - 5291747, M24523251 with ticket no - 4973801
                                      I have called many times but there is no response from them
                                      I am totally harshed and felling low
                                      they are worst in their service
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rajnish T
                                        from Pune, Maharashtra
                                        Jan 29, 2023
                                        Report
                                        Copy

                                        Address: Bangluru
                                        Website: Dtdc complain

                                        Hi,

                                        I had received a message on 29th jan 2023 that my shipment D19609804 was out for delivery. But I didn't receive anything after waiting for whole day. When I checked the tracking website, to i surprise, thay had marked it as Delivered. I had tried to contact customer support but they disconnected the call multiple times after making me wait for 10-15 mins each time. I have raised an online complaint as well for the case.

                                        Kindly resolve this issue urgently and deliver my Shipment ASAP.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit