DTDC Courier & Cargo Complaints & Reviews

Consignment number- U21704935 has delivered on 4th feb and yet not delivered. It was redirect on 7th of feb. And the costumer service just saying keep on waiting. They are not replying properly as where is my order. I request you to please look into this matter and deliver it as early as possible.

HI TEAM,

I had ordered an Eid card, when my shipment came for delivery, I got a call from the office and it was said that your parcel has arrived, come to the office and collect it.I said get it delivered at the address, then the office staff said that it will be returned but will not be delivered.and his way of talking was very foul and rude U21968538

Order id PG-003806

Courier - DTDC

AWB No -K45514511
I have given correct pin number 722143 but it's showing incomplete address or wrong address cir why it is showing like this please kindly check this matter I want urgent delivery

Since yesterday and trying to reach customer care and branch, no one has any info on the X40187782 package, sent couple of emails to DTDC, reach out couple of delivery boys no one has clue, but portal says that OUT FOR DELIERY, even Customer Care never answers customer even after waiting for 30 mins. i need my courier ASAP.

I had done a courier to irving, USA on 20th Jan, 2023. Till date the courier hasn't been delivered to the other party. We have launched multiple complaints against the company [ dtdc] in the website. We didn't get any proper response from their end. I tried contacting the FedEx department who informed us that the parcel is missing and raise a lost ticket complaint. Till date the courier service [dtdc] didn't raise any ticket. We tried multiple ways to reach out to them. But no one is updating us. We need the loss of the pay for product undelivered. Please find the tracking id:[protected]. Consignment number:N22148399

D57357184 is showing address not correct or wrong cir, but i got an opt that order is out of delivery the address and pon is correct as per details provided, please deliver it as soon as possible.

It's showing "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" even though they didn't called me.

My tracking status showing wrong pincode B16334487 from Hassan to jammu &kashmir plz resolve this issue it, s very urgent
Rgt pincode for B16334487 is 190010 city srinagar

2 printed shirt not delivered

My status showing wrong pin code, rgt pin code for consigment B16334487 is 190010 from kashmir srinagar state jammu &kashmir plz resolve this issue

My order delivery cancel

My courier is shown as delivered but has not been recieved at the warehouse i sent to. Also dtdc is not giving me proof of delivery and customer care is dropping my calls.

Today i have received my booked parcel but my amount not refunded yet. This is not my fault.
I have booked it from MyDTDC App. At the time of booking they not told me that the area pincode is not servicable. at the time of delivery they told me its not in delivery zone. i have paid amount from the app. If DTDC not refunding my amount then it is a fraud.

They have marked my Parcel to RTO (return to origin) from themself now they are not refunding the amount. Which is totally unacceptable

I have booked few documents via DTDC on 23rd Jan.
However there has been no update since 25th Jan.

Customer care is clueless about the shipment whereabout.

I request it to be delivered at the earliest or return back to source

I have sent an courier through DTDC whose consignment number is K59766254 and it contains drone on 10/01/2023 and delivered the product on 27/01/2023 which takes 17 days to delivered in place of 3 to 4 days maximum delivery time. I have visited almost 10 times for tracking related information and from 12/01/2023 there is no history upto 25/01/2023 and when the receiver received my parcel it turns out damaged. So who is responsible for that the parcel cost is Rs 135000 and repairing cost is 35500. So kindly do the needful and paid me the repairing amount i don't want new drone but please give me back my repairing amount at any cost..

My parcel tracking id D48367515 from delhi to krishnagiri. Almost one month over, still not received my parcel and in tracking it shows parcel delivered. If I contact courier office they are saying no parcel received in their krishnagiri hub. Tried to complaint this issue many times. No response.

Hi, I have sent a parcel (Laptop) from Pincode 201301 to 813101 via DTDC. At that time, i have not get any details about the Destination Service area. I have sent my parcel on 10-jan-2023 Via Air Cargo which takes around 2-3 Days.But its 31st-Jan-2023, Still i my parcel not reached at its destination and delivery guy telling me its non-serviceable area and telling me in bad way (mai nahi jaunga waha return jayega ye return) (which was not intimated to me at the time of when i booked my parcel). It was an urgent and expensive thing. Also, i explained it to customer care also, i have all recording and they told me you will get your parcel at your destination. and one of the customer care misbehaving me and giving me clear signs of threatening. i dont know how the guys are working there and even they are not listening to me properly. (Anand Yadav is the guy who misbehave with me) Now i am feeling harassed by DTDC and their employee.

I had requested to pick up my item after booking a courier through My DTDC application. The item was not picked for 2 days and I complained no person turned up. So I had to cancel the courier service opted. The next day after cancelation, a pick up agent picked my item that was in cancelled status. There is no update about the item so far. Its been a month now and I haven't received an update.

I was supposed to get my consignment on 20th dec 2022 .but its already 50days gone they haven't deliver it.i have complained many times but they are just issuing ticket numbers M24523251 with ticket no - 5455518, M24523251 with ticket no - 5291747, M24523251 with ticket no - 4973801
I have called many times but there is no response from them
I am totally harshed and felling low
they are worst in their service

Hi,

I had received a message on 29th jan 2023 that my shipment D19609804 was out for delivery. But I didn't receive anything after waiting for whole day. When I checked the tracking website, to i surprise, thay had marked it as Delivered. I had tried to contact customer support but they disconnected the call multiple times after making me wait for 10-15 mins each time. I have raised an online complaint as well for the case.

Kindly resolve this issue urgently and deliver my Shipment ASAP.