DTDC Courier & Cargo Complaints & Reviews

The consignment was booked on 25th june 2020 from delhi to jamshedpur but it has not been delivered yet even after 14 days and no status update has been made on the website. The awb number of the package is d73565550. I have called several times to the helpline number even lodged written complaints but no response has been given to me from your representatives. On the helpline number they always say that the product will be delivered by tomorrow but the said "tomorrow" is not coming for the last 7 days. They are not even updating me about the current status of the package.

The subject packet has not yet been delivered to us. Every day we are getting a message that the packet is out for delivery and the delivery agent's number is mentioned but no one is coming to deliver. On calling the number mentioned in the message the delivery agent is just refusing to deliver and asking to come to dtdc office to pick-up the packet. He is talking in very rude manner and simply refusing to deliver the packet. On asking then why his number is given in the message and why it is mentioned that the packet is out for delivery today, he is saying it is just system generated message and has no relevance. I am really surprised to see such type of attitude by a representative of such renowned courier service. When i told him that i will have no other go then to lodge as complaint he is tell go ahead and do what ever you want the packet will not be delivered if you want come to our office and take it if not go to hell.
Please look into the matter and arrange delivery of it.
Thanks and best regards
Arvind

Sir. Iam from bhainsa mandal dist nirmal. Courier has been misbehaving with us. Telling we don't know any language. I can't delevry u r address.. Toll dirty words to me... Plz recove my mesh..

My sister sent me one parcel on 23.03.2020. But till now i didn't received my parcel. I already complain (Complain number[protected] but til now i didn't get any response my complain. I only received the notification email for please wait. My parcel value is 15000 rs, now feel like cheated by dtdc company. Please help me for this issue.

These dtdc people didn't delivered the courier yet and after making "n" number of calls to the customer care, there is no response. Then i spoke to branch office where my product is there right now, they said they won't deliver it until and unless the lockdown is closed in your area. They didn't even tried to inform us regarding it. If they even informed us before, we would have tried to visit the branch and collect it. These dtdc department just play with the customer's emotions.

Hi,

Dtdc c/n no. C02384368,. It was sent for krishnagiri to bangalore on 03/june/2020, due to incorrect pincode it went to sarraki. I have called dtdc customer care for more than 10 times and gave all my details including phone number, they said it will be escalated to concerned branch and it wi be delivered within 24 hours. Till date i keep on calling, currently it's in madiwala branch as per dtdc tracking website. But they is no phone call or any updates on what happened to my courier.
When i ask my location dtdc office number to follow up customer service people told me they don't have the branch number which is very supid answer.
If dtdc has a branch all number shouldl be available for customers or else what is the use of courier office and customer service.

I want my courier let me know what to do know as no body is responding properly

I ordered a product from adams mannequins and it was a prepaid order. I recieved a tracking number[protected]. I've been tracking it frequently on dtdc's website. When
I tracked it today it is showing that the shipment has been delivered successfully on 7 july 2020. It's 9 july today, i haven't recieved the shipment yet. And i got no phone call or sms or notifications or anything regarding the delivery. I haven't recieved product.

My courier was made on 6th of July 2020 from Delhi and day after the courier, while on tracking my order on DTDC website it is showing no Data available and today is 9th of July
My consignment number is V58418754 .
Please Help me to solve my problem so that I can get my courier on time !!!

Dear sir,

I had sent parcel on 24.06.2020 through dtdc as a special delivery charged rs440/-, consignment number v59279391 to bangalore and it has not been delivered yet. It is just walking distance and called them to which they said will deliver soon. Now the office is closed.
This is an emergency courier for my education documents

Regards,
Cynthia
[protected]

Parcel received via dtdc courier is in extremely bad condition please check the videos ad images attached. During this rainy season atleast we expect the business parcels to be transit and delivered in good condition but this is not acceptable it's heavy zari sarees which the boxes has been tampered opened and torned... Why??? Inspite of paying big amount for couriering and services this is what you get... Highly recommending not to opt for dtdc.

I've booked a parcel on 6th july from bahamanian to kolkata vip nagar (700100) with the tracking number - k34911172 but the product has been received by lakeview branch yesterday morning and after that no update from the vendor as it is almost 24 hours over but no update or no call from the hub and the customer didn't received the product till so please help me regarding this product

Receiver address - 231 purba panchanna gram, dakshinpara, vip, vip nagar, kolkata - 700100, near abhahani club

I need a proper invoice mentioning shipment charge, so that i can claim my amount back from amazon...

Here dtdc people r not responding thay r not interested to tell any information if thay tell any information it is not good

This feels like a customer harassment. Amidst this unlock phase when i'm finally able to send my long awaited courier to my friend, i cannot track the item. It's showing invalid. Shop is closed where i sent it from and it's very very far from my home. Customer care is not responding and also not calling me back.
I don't know any where-how of my consignment. Please help.

Consignment number : v58097124
Destination : dav school, dumraon, bihar
This is highly unprofessional.

Courier should be delivered in 501359 pincode area, they went to 500080. They did not even call me for delivery and tracker is showing address shifted to new location or something. It’s very urgent parcel. And even after rainy so many complaints they are not responding

I had booked a consignment no. M00878227 via dtdc courier on 30-june-2020 from airoli to bhiwandi. Today it is 5-july-2020 and still my consignment is not delivered. The status shown in tracking is wrong and there are no updates from customer care. I demand my product to be delivered to destination or else returned back to me along with refund of courier fees. I will never recommend anyone to use dtdc courier as they are highly unprofessional.

K34492604 tracking id
Parcel is not delivered to me yet.. earlier it was showing out for delivery from past 10 days and now it is showing as delivered where as it is not delivered yet.
The local delivery person contact no [protected] spoke to me very badly that do whatever you want to do or complaint but I don't care.
Request you to please deliver my parcel and see this matter seriously

My name is Paul Johnson from naigaon West.i want to complaint about DTDC courier services. I wanted to get one pair of clothes and or smart watch to Hyderabad in month of June and I was told by Anil Pandey ( person handling the shop) told mee Rs300 fr delivering the products.
As I didnt pack my things' in a proper way. I tld the man ill cum next time..
So tody 4th July I wnt to do the courier.
The same person is telling me the cost is Rs400. So when I asked him why
This guy has tellling me
Because of lockdown the price has increased.. I don't paying for it
But this guy is cheating customers in broad daylight.
Please I request u to take strict action against this dealer.
His mobile nos is [protected]
And his shop Gst nos is 27BPGPP7955D1Z1

Dear Sir/Madam,

I booked the courier on Tuesday 30th June, 2020. I visited the office and called many times but they are saying it will deliver. At the time they said it will deliver in one day but not delivered yet and time has gone 4 days. My parcel was urgent and it was about 7 KM distance around in local only but not delivered.

Can you please help me for this issue and do the needful.

Courier office address- Hosa Road, Bangalore
Destination Parcel- Patel Law College, Bangalore
Track No- B72478954

Office Incharge - RAJ KUMAR - [protected]

Thanks,
Jitendra Kumar
Bangalore
Mob- [protected]

We have sold motorcycle batteries in the month of feb'2020 on amazon dispatched by dtdc courier service but 10 customers cancelled their orders and cancelled courier dispatch before delivery but still goods not handover to the dealer. DTDC people saying we will handover evening or morning post phoned since 5 months