DTDC Courier & Cargo Complaints & Reviews

Hi Team,

The consignment number is H19807851. The status of the tracking is showing successfully delivered. But customer did not received it. Please let me know the update.

Tracking No. Z33308186
This parcel was send from Lucknow, UP to Mumbai, Maharashtra on 2nd July 2020 and was supposed to be delivered in 5 days for which I paid Rs180/-
But still after more than 20 days it has not been delivered to me..
I've tried calling CC n lodged a complaint but no response till now as they said it will be delivered next day, but almost a week have passed now but still no response from DTDC or there representative.
I wrote a online complaint on DTDC website also but no response..
It reached Mumbai from Lucknow in just 2 days but from there Vashi Warehouse they're not able to deliver it from past 20days..
I've tried searching few contact no. Provided below who are also no help..
One says call the other guy and the other guy never picks up any calls..
[protected]
[protected]
I have some very important document which i needed at this time that's why i asked my family members to send it immediately.
Please look into this issue.
I've attached copy of tracking summary for more info..
Very sad from this pathetic service of DTDC
Please response ASAP.
Regards,
Abhishek

Way bill no
[protected]

To
DTDC
I am pijush kanti manna i order an equipment on TRUE VALUE SALES AND MARKETING SERVICE from patna to Bandel on 06/07/2020.
On 10/07/2020 it reached koltaka air apex but till today i have not received it though 17 days passed away From it reached kolkata ...
So i want to know the current location and when it delivered to me .
I want this as soon as possible ..
Item details :K24645133
From -patna To-Bandel (712103)

I send a courier to jaipur, on 06 march which the dtdc website and sms said that it got delivered on 16 march, however due to lockdown they can't provide the proof of delivery.
Post termination of lockdown my consignment no is showing as invalid and even the product was not recd at destination address.

They are not receiving calls not calling client... And showing restricted area no entry... But area is not restricted atleast they must call client... Pls solve my issue and deliver it asap
Maj. Amit kumar
296/1, new paschim vihar
Mall road
Near bhagat chowk
Meerut cantt, up-250001
[protected]

From
Rajshree suhalka
[protected]

Tracking no[protected]
Order-combo

My consignment number is d59255821. Consignment was booked in 13th july and it has reached delhi on 15th july 2020 and till today the trackin status shows it in delhi. I tried contacting thheir customer care but no one respoded promptly and issue has not been resolved. Kindly look into the matter and atleast have decency to update the customer about what action you're taking to address the issue.
Also i've filed a complaint n 25th july 2020 (Case no[protected] but no action whatsover have been taken.
Kindly resolve the issue at the earliest or i'm moving to consumer court for deficiency in service.

The product is from chennai. It arrived coimbatore hub on 22nd july 2020, the very next day it was shown out for delivery and end of the day the status changed to "not delivered (Address incomplete or wrong - (Cir)". After making lot of calls to their office, they told like they are having the weekly once delivery model in coimbatore. So we'll deliver today.
Again they played the same game today also. Please let me know when it'll be delivered.

Tracking number: v59256054

Tracking id - h97568689

I need this courier in a day or 2 days time.. Kindly check wat u can do on this.. I will never use dtdc again if i don't get my package in 2 days time.. And i will not recommended people to use as well.

Thanks,
K. M. S. Bhamireddy

I had raised a booking with dtdc with reference number :- f30078502. No response, on communication. Nothing till now.. No pickup nothing. These guys are fraudlent.

My shipment no. M00875885 dated[protected] is not traceable and it is already 17 days lapsed. On their website the last update of 17 July is showing "Out for Delivery" but God knows what happened their after as their customer care executive has no information about the current location of the shipment. Now they are not picking the call. For distance of 70 Kms (Virar to Bandra) they charged Rs.150 in the name of Lockdown and the shipment is not traceable in 17 days. They have to be responsible for such delay and pay compensation for the inconvenience.

This is in regard to my parcel of 7kg of books that was to be delivered by dtdc courier company at shahdol but their jabalpur and shahdol center by sitting on the parcel and not delievering and not picking up my calls there is considerable loss of money and time to me and i want parcel or adequate compensation my courier id is d20994551 it can be checked dtdc courier tracking site the parcel is worth rs 2000 it was to sent at the adress daksha jain c/o rajesh kumar jain near polytechnic hostel h. No 6/218 pandav nagar shahdol madhya pradesh 484001

My name is shakti rajbhar i want to submit a complaint regarding my courier which i have not received but when i tracked it on dtdc site it shows that the courier has been delivered and received by sunanda kalyanker (I have her contact number tried calling her but she rejects the call). It took one month for dtdc to deliver my consignment to the wrong person lol. I don't even know who she is. I think something wrong has been done from your side. That is very poor service. Please help me and give my courier to me. Awb tracking no z41423718

Sub: request a refund or product

I once had an issue with dtdc where they had not delivered the product to me but on their system it showed that they had already delivered it. On calling them, they dont give response and escaping, who had collected on my behalf.. As per track collected by mr. Krishnamurth is dtdc owner.. I had a strong case here. I filed a consumer complaint at ingram..

Dtdc franchies owner name & contact number: krishna murthy -[protected]

Tracking id : h97606393

We have couried through dtdc tracking number d58517761.

The courier has been not delivered to the customer for the past three months. I have tried contacting the customer care there are no progess.

I wrote a online complaint on there website also but no response..
One says call the other guy and the other guy never picks up any calls..

Pleae look into the issue at earliest

I have ordered book for exam. More than 2 weeks there is no update in tracking.

Tracking id : z03963979

I have one shipment from Coimbatore to Melur with tracking number of D59909240, It has been shipped in 4th July 2020 yet they did not deliver those items First they uploading due to wrong address they couldn't deliver in 9th July, Hence I called their customer service and given my address they promised they deliver ASAP but they didn't Again I called them and the same story repeated, Until yesterday they did not update about delivery status and surprisingly they did with the same message can't deliver that item due to (ADDRESS INCOMPLETE OR WRONG-(CIR)) Seriously I have never experienced such chaotic courier service in my life. Please advise what I can do to get my package

Tracking no. Z33308186
This parcel was send from lucknow, up to mumbai, maharashtra on 2nd july 2020 and was supposed to be delivered in 5 days for which i paid rs180/-
But still after more than 20 days it has not been delivered to me..
I've tried calling cc n lodged a complaint but no response till now as they said it will be delivered nxt day, but almost a week have passed now but still no response from dtdc or there representative.
I wrote a online complaint on there website also but no response..
It reached mumbai from lucknow in just 2 days but from there vashi warehouse they're not able to deliver it from past 20days..
I've tried searching few contact no. Provided below who are also no help..
One says call the other guy and the other guy never picks up any calls..
[protected]
[protected]
I have some very important document which i needed at this time that's why i asked my family members to send it immediately.
Please look into this issue.
I've attached copy of there tracking summary for more info..
Please help..
Reagrds,
Abhishek

Its a parcel of medicines for one serious patient, having consingment number d58415876. The parcel had been sent from bangalore 30th may. Till date i did not receive my parcel.
Several complaints and attempts, calls had been made but there was no action taken against it.
Such negligence from dtdc not expected. Such a important parcel. But they are least interested.
Also the tracking site has updated up to 7th july.
After that there is no update

Dear sir/madam,

My tracking number in dtdc courier is z34592841. Now, it is more than a week's time. It is yet to be delivered.
Nobody is picking up the customer care number [protected].
The ivr just keeps talking and times out after 15 minutes.
Pls fix your customer care call centre.. Nobody answers at all except once for benazir.
I should have called them atleast 50 times in the last 3 days.

I personally visited both the chennai regional office and operations/apex offices.
It was very painful.
I contacted mr. Yuvraj from customer care/operations thru phone.
I asked him for the reason of delay. And when would it be delivered?. He just blames the delhi team.
He is not at all proactive.
I requested him to speak with the delhi team.. But he never gave me any reason for the delay..
I'm not even sure if he even spoke with the delhi team.

Pls help me with delivering my courier asap
Pls behave responsibly and professionally.
We pay so much money for this.

I regret choosing dtdc and this would be my last courier through dtdc.
I will recommend against it as i don't want my friends to suffer me like this.

-thanks®ards,
V. Palaniappan.