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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 201

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S
Sonal Sahni
from Mumbai, Maharashtra
May 23, 2020
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I was suppt to recieve a parcel from dtdc 10 days ago. It was to be given to someone who is leaving my place on 26th may. Still i am not sure if it will be delivered to me on time. Inspite of repeated communication from [protected]@dtdc.com no response is comming from them. I have sent multiple number of mails using complaint number 16459896 and consignment number d51605719.

I understand that govt. Has imposed restriction due to which i was waiting patiently but when i see other delivery service like blue dart and fedex working normally it becomes hard to believe that dtdc is really helpless or does not want to give services.

I am really disappointed with this service!!

I request you to please take immediate action on them so that this is not repeated by others.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Z
    zhejiang
    May 21, 2020
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    Dear sir,

    We booked one parcel in dtdc from visakhapatnam to dhone on 4th may 2020. Initially, they told it will take around 7 to 10 days to reach the parcel to my destination code. I didn't received by parcel till now (16 days over) and they are not responding my call. We go to dtdc office and they didn't telling current status of my courier. Please take the action as soon as possible.
    My courier number: d58511748
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      N
      Nehmath Shifas
      May 20, 2020
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      Address: Delhi hub
      Website: Dtdc couriers

      My consignment awb d90908267 is held at delhi hub since more than 5 days nw... It is in delhi since 15th may 2020.. Pls do the needful... My consignment was send to me from vaishali (Up) to cochin... But since few days am checking its in delhi hub... Pls do the needful to receive the consignment as early as possible to cochin... It's almost one week that the items has been dispatched from vaishali and not reach in cochin yet
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Ashuag
        May 19, 2020
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        I am not able to get my parcel from a long day showing as rerouted from long time
        May 19, 2020
        Updated by Ashuag         Customer address is -

        Bhatter trading company 9 pageya patty Kolkata 700007
        Contact him and deliver him
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          S
          Subhojit Panigrahi
          May 19, 2020
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          D58686932 still not status available!!

          Tracking no. D58686932 last status date 11th may'20
          Reference no. [protected] last status in transit
          Booking date 11th may'20
          Current status in transit
          Date 14:05:2020 16:56
          Location satragachi sfc apex & ltl, howrah
          Next location vijayawada apex, vijayawada
          Remark out going load made to vijayawada apex via master conno.[protected] from 14/05/2020 its showing the same no status...
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          ashu_naveenmehta ludhiana
          May 19, 2020
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          Address: Ludhiana

          Dear all

          I courier a packet for new delhi on 21 march, 2020.
          Today on 19 may i called the shop from which i have send the courier to check the status of my packet.
          The person told me that they have not send my courier till date at it is with them only due lockdown and today he asked me that i have to pay rs 80 more as there is rise in price list as i have already paid rs 50 at the time when i have send the courier and the receipt is with me only and the consignment number is z41377028.
          Why i have to pay more for the thing i have already paid for.
          The shop name is regal photostat near sheela hospital, ludhiana.

          Please belp to solve my issue asap.

          Regards

          Naveen mebta
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Aarif Tulla
            May 19, 2020
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            One of my consignment from gujrat which was booked on[protected] for nallasopara west, till now i have not received the same. Even the system is not updated and worst. And no one is ready to response even i have called to any dtdc they are totally blind. I have tried several time to call the vasai branch but the phone number is switch off. Apart from this i have called several time to customer service. I have long time and after my call was disconnected. If they are not capable to provide the service they should stop the service or declare that any delay at start. Its a very bad experience. I will never ever go with them in future also. Instead of going with them i should go with either with reputed company. Also i will not ever recommend any one for dtdc. My tracking number is d57739438.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              aman_slg1
              May 16, 2020
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              Address: DASDARGAH, jalpaiguri

              Sir,
              My docket number D57728676 booked on 7th May to be delivered on urgent basis.
              I had paid Rs 800.00 per kg for that but the package has not yet and the company's siliguri is not giving any details either.
              Please help me.
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                A
                Ashu Vermaa
                May 15, 2020
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                Address: MAYANK ENTERPRISES E-58/59 Bharat Bihar Begumpur Gali no -27 begumpur ext. New Delhi, DELHI, 110086 Phone: 7011931401

                My consignment no.is-Z33649086
                When I check status of consignment it shows address incomplete or wrong but
                Address is right please deliver my package and update me on my no [protected]
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                  V
                  vamsireddy7111
                  May 15, 2020
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                  Address: Dtdc vijayawada

                  My consignment is wrongly delivered to other customers without contacting me. While i went take my consignment, it's total opened some goods are lost inside the consignment. So i filed complaint regarding that issue 2month back. Till now there is no call for there end. Customers support saying that my complaint is closed and consignment delivered. I contacted dtdc many times and also visited near courier's office. But there no response from there end
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    J
                    JYOTI NIRANJAN DHIR
                    from Gurgaon, Haryana
                    May 14, 2020
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                    Below mentioned consignment does not related to me the details are :

                    Your shipment to indore with tracking no. F11868445 has been booked. You can track your shipment at http://i9f.in/vaWnsB120k. for tracking query, visit tinyurl.com/tovg8bv

                    Therefore you are requested to stop this consignment immediately if there are any discrepancy the total responsibility is your secondly you dealer of durga puri delhi is continuously booking fraud consignment can you take any action against him
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    View replies
                    C|n nu _Z33923977 is not arrived on my location it is a birthday gift it will arrived on city before 15 days but not delivered i will complaint against it but no response pls give me a response otherwise I will compliant against dtdc courier service and going to consumer court
                    Reply
                    C/N num z33923977 parcel from delhi to narayanpur chattisgrah on date 13/08/2020 tracking status has been showed it will received in Raipur but after this no tracking updation and no info about it, and I will compliant more than 2 times no response, it was a birthday gift and function was completed now iam going to consumer court and file a written compliant
                    Reply
                    when will my shipment number D60352864 be delivered?
                    Reply
                    when will my shipment number D60352864 be delivered?
                    Reply
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                      B
                      brijesh14563893
                      May 14, 2020
                      Resolved
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                      Resolved

                      Address: Bhagalpur

                      Dear sir,
                      I would like to inform to you that 01 laptop had been booked by dtdc express ltd branch - b3e shankuntala apartment nehru place new delhi docket no. D57545216 date 18.03.2020 in your branch nehru place_new delhi to mr. Brijesh kumar kalpataru power transmission ltd, gandhi gram near fci gaudam gali near shiv mindir opp camp jail tilkamanjhi bhagalpur-pin code 812002 mob-[protected]
                      At booking time physical check condition of laptop of branch representative, but i have received damaged condition _leptop.
                      Cost declaration amount - 15000.00 by branch representative.
                      I would like to request for an immediate change of the received my damaged leptop.
                      Jun 5, 2020
                      Complaint marked as Resolved 
                      Email [email protected] My Mobile No. 8105878926
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      May 19, 2020
                      Updated by brijesh14563893                       Dear sir,
                      I would like to inform to you that 01 laptop had been booked by dtdc express ltd branch - b3e shankuntala apartment nehru place new delhi docket no. D57545216 date 18.03.2020 in your branch nehru place_new delhi to mr. Brijesh kumar kalpataru power transmission ltd, gandhi gram near fci gaudam gali near shiv mindir opp camp jail tilkamanjhi bhagalpur-pin code 812002 mob-[protected]
                      At booking time physical check condition of laptop of branch representative, but i have received damaged condition _leptop.
                      Cost declaration amount - 15000.00 by branch representative.
                      I would like to request for an immediate change of the received my damaged leptop.

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                        K
                        Kawsarr
                        from Bardoli, Gujarat
                        May 23, 2020
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                        Address: Surat

                        My consignment number A90582166 is sent from surat to allahabad-211016 uttar pradesh on 21st march. I am unable to track my consignment it show no data available
                        kindly help me with it and notify me what is status of my consignment.where it is? Why there is no data available? I has been many days i am worried about my parcel kindly check what is the current status of my parcel. It's urgent
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          H
                          Harsha. V
                          from Mumbai, Maharashtra
                          May 12, 2020
                          Resolved
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                          Resolved

                          I have ordered a product from skullcandy.in website on may 9th 2020.
                          Today (12th may 2020), i received a mail from skullcandy saying that the order is completed.

                          When i tried to track the order by the given tracking number, it redirected to the dtdc page.
                          And it says the order has been already delivered to the address below.
                          *
                          Receiver name : amod kumar, ph. No. [protected]
                          Delivery destination : sahibabad, pin code : 201012 *

                          The delivered address is completely different from my address.

                          My shipping address is
                          Whitehorse media solutions
                          Harsha v
                          #1950, 13th cross road, vijayanagara club road, 1st main, vijayanagara
                          Near vodafone store
                          Bangalore 560040
                          Karnataka

                          Please consider the issue, and revert back.
                          May 19, 2020
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            N
                            Nikita Parkar
                            May 10, 2020
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                            Please share the current status of my consignment. The consignment has cancer medicines. I need the courier at the earliest. Last courier showed that the consignment is at bhiwandi, thane.
                            It’s been a week the consignment is in bhiwandi.
                            Request you to deliver the courier at the earliest as we don’t have medicines left with us.

                            Consignment no. - d91069968
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              A
                              aaseema
                              May 10, 2020
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                              I did not receive the product yet the the tracking showed it is delivered what should i do i even called customer care but no help received very sad and disappointed pls resolve this im shocked by how poor this service is i did not get any call by the delivery boy not even a message to notify me about the delivery yet it shows the product is delivered
                              My tracking id : a90559523
                              Consigned address:10-3-293/2, vijaynagar colony, hyderabad 500057
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                Surendra Nath Sabat
                                May 8, 2020
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                                Not delivered yet
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                                  S
                                  sanjeevanibuti kendra
                                  May 6, 2020
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                                  Address: Kichha uttarakhand

                                  My parcel book at Kashipur date 25.4.2020
                                  My loc no z34277694.
                                  But this receipt not write date by Kashipur branch.
                                  They said date will be write rudrapur branch.
                                  My problem is today .
                                  Not receive this parcel and tracking status
                                  Show no data found.
                                  And they are not receiving call.
                                  Please solve this problem
                                  My mob no [protected]
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                                    S
                                    Sukla Parboni
                                    May 5, 2020
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                                    Address: Bangalore madiwala

                                    Please send as early
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                                      S
                                      Sethu Rithvik
                                      Apr 27, 2020
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                                      Still my product has not delivered, it's regarding food, and the product is at Gachibowli, Hyderabad, still it's not received to me, 4 days back it received to Gachibowli Hyderabad
                                      Id No: D58507220
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