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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 201

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B
bikram kondal
Apr 13, 2020
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Is due to lockdown u ppl are not sending medicines also... I am a transplant patient from medanta hospital and lives in punjab
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    Bidhan Nath
    Apr 6, 2020
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    fraud call pretending to be dtdc

    Called DTDC Helpline regarding a Shipment but call got disconnected. Tried twice but no success. Just after that received a call from [protected] and the person said that there was issue with the DTDC phone service which is why he called me with that number. He said that the shipment is pending for a processing and for that I need to pay 5 rupees and the processing will be done. Being too desperate for the shipment to reach my home, I agreed...
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    vijay kumar seerlan
    Apr 1, 2020
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    Address: T-281,garnal,market,ram dwara road,pahar ganj,new delhi-55.

    नमस्कार मेरा नाम विजय कुमार है मेरा एक कोरियर आना था जिसमे मेरी दवाइयां है ये कोरियर बरेली से डॉक्टर बासु आइस हॉस्पिटल से आना था उन्होंने 19 मार्च को कोरियर भेज दिया था दिल्ली के लिए और वो कोरियर दिल्ली में झंडेवालान ब्रांच में 20 मार्च से पड़ा है और वहां मेरा घर मात्र 10 मिनट की दुरी पर है पर मुझे अभी तक नहीं मिला उसमे मेरी दवाइयां है जो की बहुत जरुरी हैकृपया मुझे मेरा कोरियर जल्द से जल्द भेजने की कोशिस करे प्लीज मेरा नाम :- विजय कुमार है मेरा ट्रेकिंग नंबर है :- Z 31881962मेरा कॉन्टेक्ट नंबर है :[protected], [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      pappa mitra
      Apr 1, 2020
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      Address: 732101

      Regarding my order deliver query i received a ph call ([protected]) namely dtdc. He said plz pay rs.5 via online and dtdc will delivered our medicine. But that was a fraud. Cheated rs.5000 from my bank account. It's disgusting. After tracking dtdc official sight this fraud was calling that time. How can that fraud know about my number? That number already showing with dtdc... Plz help me out...
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Ritula .S
        Mar 25, 2020
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        Address: 41/6 Sakthi Garden, Opposite To Cbh, Kanyakumari, Tamil Nadu, 629001

        Delay until 19 april at first it mentioned that it arrives on april 2. At least they must inform it while placing the order. So much delay is not tolerable kindly address the issue. It is an emergency need. I ordered it online as there are no shops available kindly send the package to me as soon as possible. I really need it by april 2. April 19 is too late.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Sir,
        I am wring from Kochi, i have book one partial from your Kochi office to Bharhiya- 811302 Bihar. i also file a complain against the courier boy case no id 16359072.
        the delevery boy name, Mithu, he say he was held of DTDC Courier branch located at Lakhisarai (Kiul), Bihar. His behave was poor...
        I have not received parcel not even any phone call from the company..Parcel is now returning back but there is no information that in which office now the parcel is..As i can pick from the dtdc office directly...Please help me in this case..Phn no-[protected]
        anupom123's reply, Mar 16, 2020
        reference no-K34420054..booked on 12.03.2020 from kolkata ofc..but not delivered
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          viji_1234
          Mar 24, 2020
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          I had ordered an item from a website and they sent the parcel via dtdc and provided me with a tracking number.
          The ti tracked the shipment using this number and it says "address imcomplete and wrong cir" and the item has been sent back.
          But i gave complete address with phone number.
          Not sure why it was sent back now.
          Tracking number - k24327974
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Arunarunarunarun
            Mar 23, 2020
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            Not received my shipment yet nor iam able to track its current status. From 20th March it is showing out for delivery.i can understand disruption due to corona virus. But they are not picking my calls, replying my queries
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              S
              Sayonee Das
              Mar 22, 2020
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              Address: Flat 201, Sapthagiri Mansions, 16D main road, Hal 2nd stage, kodihalli, Indiranagar-560008, 560008

              My dtdc consignment id a45903116 has not been delivered since 19th march 2020, order was sent to dtdc on 17th march 2020 and the courier executive is marking it as "incorrect address or receiver requested another date for delivery". I have not received a single call or attempt for delivery by the executive, this is really fraud. I have raised complaints with dtdc case no: 16370920 but no response.

              Please help me deliver the same
              +1 photos
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                H
                HJo
                from Pune, Maharashtra
                Mar 21, 2020
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                Address: H no:5-87/5b, prashanth nagar,apuroopa colony, near shanthi niketan high school,Jeedimetla, Hyderabad, Telangana, 500014

                I have ordered a product from online seller on feb 21, 2020 with consignment no:c01527092
                And tracking it si shown as 'successfully delivered, medchal' where my location is jeedimetla
                It's been already a month since i ordered the product.
                Another courier with consignment no:h19186892 was also not delivered
                Please deliver both the products asap
                +2 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Padmanaba k
                  Mar 20, 2020
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                  Address: 560103

                  Courier id z08365125 dtdc tracking showing as out for delivery from 19-mar-2020 8am and later updated that not delivered (Local holiday (Otr). Please let me know when i get the courier and please deliver as early as possible. Because of covid-19 i am leaving from bangalore to my native by tomorrow so please take priority. Also as my office given work from home, so i may not be available from 22-mar to [protected]@mar.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    H
                    Hamid R Siddiqui
                    Mar 19, 2020
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                    Address: Jaipur, Rajasthan, 303807

                    Sir/ma'am
                    I have ordered my consignment no. H18610143 on 11 march 2020 by a online seller (Rc hyderabad) and selected dtdc air plus as delivery medium but alas! Its been nine days i have not received yet, i also called dtdc office today morning they raised a complain : no. 16365582, and instructed to contact near by dtdc franchise by giving number [protected] but they said they didn't have any parcel of this consignment number.

                    I humbly request dtdc to deliver my consignment by tommorow morning.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    No details about my product.It shows fdm prepared on 19th December.Today is 21st still no response .The tracking id is C98221779 .It was shipped on 16th december.Please take actions soon
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                      P
                      Prince kumar 01
                      Mar 19, 2020
                      Resolved
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                      Resolved

                      Address: Sector 4, 122001

                      My tracking id is z04334489.
                      My product booked on 14th march still now it will reach at my near hub and again then it show the consignment redirected.
                      Again and again, i also call one of the helpline number of bawal where product should dispatch and she told me that it is the fault of company by which you have faces so much trouble and still i didn't get any response from anywhere.
                      Please take legal action as soon as possible and please reach my prouduct soon as soon possible.
                      Thanks
                      Mar 19, 2020
                      Complaint marked as Resolved 
                      Tracking number - Z04334489 Please forward this courier to me at my prefer location on 19th march 2020. Home location - DR. BR AMBEDKAR BHAWAN, URBAN ESTATE, SECTOR 4, GURGAON MOBILE NUMBER - 9468044135
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        B.B. Das
                        Mar 19, 2020
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                        Address: Khordha, Odisha, 751003

                        Against consignment note no. D57462262 dated 12.03.2020 the package was delivered to our security guard on 16.03.2020 at around 5.00 pm and the delivery man has not taken his signature as evidence.in the evening around 7.30 pm on my arrival, our security guard handed over me the package. I came to my flat then thought up to open the package. When checked the pack i noticed a piece of transparent sallow tape was hanging from a corner of the packing box. Then i pulled the tape and noticed that the box has tampered and two pieces of sarees were missing. Also, i noticed that the invoice copy was missing on the package. I have discussed with the sender and he confirmed that they have used only brown tape for packing not any transparent sallow tape. To close the opening somebody has used 3 lengths of sallow tapes. For the proper investigation, i have handed over the packing box to mr. Sachin, manager, security & vigilance, dtdc, bhubaneswar on 18.03.2020.
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                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          StealOdeal
                          Mar 19, 2020
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                          Address: WA-69A Gali No.18, Shakarpur, New Delhi, New Delhi, Delhi, 1100092

                          Dear dtdc team,

                          I would like to tell you that we handover one small packet to dtdc of calculator with valuation rs. 3650 on 12th march with tracking id "z50992083". As per contacting our local dtdc operator they said the packet has been lost.

                          So we urge you to kindly give a good resolution and please give our money back if packet has been lost
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Mar 19, 2020
                          Updated by StealOdeal
                          Kindly Contact us

                          Contact no - [protected]
                          Alternate no[protected]
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                            K
                            Kamini Chandar
                            Mar 19, 2020
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                            Address: 515/3, East street eb office opposite vengadampettai post kurinjipadi taluk cuddalore dt, Cuddalore, Tamil Nadu, 607302

                            I am c. Sivagama sundari. I was expecting my product parcel on one month. I called villupuram dtdc office. They told me approach to vadalur sri krishna dtdc courier agency. I had asked them. But they said that it would delivered. But fake signature. I was shocked at the moment. They told more lies. I think they might have stolen my product. They insulted me.
                            Attached photo copies of details
                            +1 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Sonapur Sonapur unit of dtdc, under Guwahati is not delivering the goods to home, they asks us to receive it from office.
                            Please instruct them to do home delivery.
                            With regards
                            Deepak Bora
                            [protected]
                            Courier from YES bank on 11th feb'20. No, any single delivery attempted by dtdc, and update the status on 18th as delivery successful, and no reply from DTDC even many reminders to them. Please find below the details for reference purposed.

                            Complaint case number is 16140997.
                            consignment number C96188740

                            fraudulent - Comment #3665621 - Image #0
                            fraudulent - Comment #3665621 - Image #1
                            fraudulent - Comment #3665621 - Image #2
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                              ravee7
                              Mar 19, 2020
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                              My name is ravi kishore from silchar, assam. I have used dtdc courier service to ship my product eairtech 40" full hd smart tv with consignment number: d5673730 from bhadrachalam, telangana to silchar, assam. Shipment delivered on 25.02.2020.

                              But my tv broken while shipping, i have given many complaints but no one responding. I paid 1300/- for this including insurance and shipment. Now they are saying like no insurance, and dm is saying like i did't get cc tv footage from bhadrachalam, but with out cc tv footage how they are running dtdc courier service in bhadrachalam.

                              I spoke with dm and agent in bhadrachalam both said it was their mistake, i have phone call recording also. But now they are escaping with irrelevant answers.

                              Please respond to my request, i have already many times raise a query regarding this issue in dtdc website but no response from their side. Kindly solve this issue as soon as possible.

                              Because technician from tv company said, i will not get even warranty also as tv broken even though one year warranty is there. As it is led full hd smart tv, repair cost will be more than the cost of new tv.

                              So please solve this issue and pay money (Tv cost) as soon as possible.

                              I have sent dtdc bill, my tv photos, tv invoice, please find following attachments.

                              Phone numbers:
                              Dm khammam branch: [protected]
                              Venkanna, bhadrachalam branch : [protected], [protected]
                              +6 photos
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                                B
                                biswaspartha650
                                from Talcher, Odisha
                                Mar 18, 2020
                                Resolved
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                                Resolved

                                Address: Kolkata and Siliguri

                                Dear sir/madam, i gave my own 1 tb laptop hard drive to stellar data recovery software company kolkata branch for data recovery. Stellar assistant without any discussion with me they send it by this fraud courier service. But i i also mailed them to send my drive by blue dart service to the maynaguri branch. When i contact with them for asking about my drive they told we send it by kolkata dtdc courier service on 05.03.2020. My shipment tracking no - k34400792 that is showing successfully delivered on 13/03/2020 in the tracking status. And that was received by a unknown person named ss. But i did't received the item. Then i contact to my local dtdc courier and the told we have not received your parcel. I want to know how courier boy gave my item to a unknown person. Dtdc courier did not do me any call. Five days passed stellar company assistant are saying just we are trying to know the actual matter. Please take the legal action against dtdc. Please help me out to get my parcel.
                                My contact no - [protected]
                                You shame dtdc.
                                +2 photos
                                Oct 13, 2021
                                Complaint marked as Resolved 
                                Problem resolved
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Mar 18, 2020
                                Updated by biswaspartha650
                                My Hard Drive is Lost here this is my Proof.

                                Delivery address is right but not delivered. When i track it shows the message that address is incomplete or wrong. I also give the consignee mobile number but the delivery guy not called .If the delivery guy not find out the address then why did not he call? Consignment number K24144165

                                for taking legal action against dtdc courier siliguri and kolkata branch. - Comment #3664862 - Image #0
                                Online displaying status as Not Delivered(RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR). But I did not received any call from delivery boy.

                                Please call me once and deliver my parcel.
                                X64686785 DTDC delivered a important goods in 14 March 2020 . But mentioned 14th Feb 2020. And its courier reached DTDC on 12th Feb.2020. One month late delivered . Please take back and re payment the goods equivalent money.
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                                  M
                                  mukesh hyundai
                                  Mar 18, 2020
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                                  Address: Kamrup Metropolitan, Assam, 781006

                                  Dear team, dtdc
                                  We are a regular customer, infact permanent customer of your service. And all the courier service i have seen in my entire service used to provide docket at the time of picking up the document or parcel whatever because this is the proof of document acceptance to the company.
                                  I just want to know why dtdc fancy bazar not handed the docket no slip while picking up the documents from mukesh hyundai guwahati assam.
                                  This been informed many times to the pick up boy and even reported to the fancy bazar office but they are very very casula and they replied we donot provide the docket at once.
                                  Now we being the service company we also need to give proof to our customers for the documents sent.
                                  I donot understand why dtdc fancy bazar is not taking the matter seriously. Kindly close this concern immediately else we will be bound to take some other step.
                                  Who will ve responsible if some documents gets loss without these docket slip???
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Delivery address is right but not delivered. When i track it shows the message that address is incomplete or wrong. I also give the consignee mobile number but the delivery guy not called .If the delivery guy not find out the address then why did not he call? Consignment number K24144165
                                  I have mailed my consignment on 7th Mar'20 from Gurgaon to Noida. Its been 7 days and if you exclude 10th Mar (Holi Holiday) its been 6 days and consignment has not reached till date. Please take some action. As this is really urgent.
                                  Shipment number K23617341 delivered to incorrect person/address
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                                    Ramatulasi Ghanta
                                    from Hyderabad, Telangana
                                    Mar 17, 2020
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                                    Address: Krishna, Andhra Pradesh

                                    My consignment number is A45910862, and my package is not delivered at chittinagar, vijayawada City. From last five days, it is showing the same status. Shipment arrived to vijayawada hub on 12th march, 2020. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on DTDC customer care. You can feel my frustration, as this was my second experience with DTDC. I am regretting, why i choose DTDC.
                                    +1 photos
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Please solve my issue. I have to get a courier that is booked at Mumbai on 11th March.
                                    In your website it is showing since yesterday till now as "data not available"
                                    My consignment number is M07765763
                                    Please help me. Why the data is not avaiable even if the courier is shipped one day back. Please solve this issue
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                                      Kolly Kent Malsawmzuala
                                      from Aizawl, Mizoram
                                      Mar 14, 2020
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                                      Address: Aizawl, Mizoram, 796001

                                      Hi, i am living in aizawl and i was recently sent a parcel from ahmedabad through dtdc courier service but the franchisee in aizawl keeps saying that they cannot deliver the parcel because it is too far from their office. The given delivery address is at upper bazar, near the civil hospital and dtdc's office is just next to the locality of the delivery address.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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