DTDC Courier & Cargo Complaints & Reviews

Regarding consignment number p53128371, the Ambikapur dtdc branch confirmed my order has been delivered to them from Pune but it was misplaced by them. It was suppose to be delivered by 27 December but not delivered. I have lodged complaints number of times but it was not resolved yet.

Kindly refund for same otherwise don't force me to take some serious action....

Your delivery boy has abused us for not finding correct address. He was unable to track the address and scoldes us for not giving details. He said this road doesn't belong to your father. N also used extremely bad foul language with mother and sister slang. This is not at all acceptable.

Take strict action against him his name is rudresh basappa (Contact no. [protected])...

Courier from delight foods via dtdc never reached me. Despite repeated complaints, there has been no resolution. Delight foods is not taking responsibility for the problem and dtdc is claiming to have handed the product to me. I demand a refund or replcement from either company. I have contacted both via phone and email. My order number is #[protected]...

Dear dtdc...
Thank you for spoiling everything... I am highly disappointed by your services. I shipped my package containing a cup which i packed really well on 25th january, 2020 from amritsar to gurugram and it was supposed to reach by 27th january, 2020 whereas it reached on 30th january, 2020 that too after continuous complaints and contacting dtdc customer care. The tracking was showing mumbai hub and vapi hub whereas i had shipped...

My parcel envelope posted from thane on 25 jan 2020, which contains a medical bill for 12700, which was to be submitted to the head office on or before 30 jan 2020, delivered to a wrong person at 17:15 hrs on 30 jan, even when the addressee person available in bank of baroda till 17:45hrs. Now that i have missed the parcel, because of your negligence, i'm unable to claim the bill. I need a resolution at the earliest and also financial compensation....

My family had booked a courier vide Consignment No R50302578 on 21 jan 2020 from Kerala to Gurgaon (Haryana). In spite of a lapse of 9 days, the item is yet to be delivered to me. The customer care is never reachable over phone and the tracking shows some vague reasons like, out for delivery and the customer has requested for another date and time of delivery. I have never received a call from anyone till date. The document/courier is important....

The person who delivered the parcel was too rude, the parcel has came in my name to me only and i have done the signature where the delivery person has asked still he was shouting at me and asking for office seal, i told him that the parcel was for me not for company so the company will not give the seal, then he started fighting with our security and manager....

Dtdc courier — consignment not delivered and has been redirected
Six mile guwahati (Assam), india

I was expecting a consignmen in guwahati from delhi via tracking id z29597989, which being sent from drlh on 27 jan 2020. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

The tracking details clearly shows that the consignment had reached guwahation 29 jan itself...

My order is out for delivery since last two days and it has not been delivered... I am contacting the customer care and they are giving the reply that we didnt find your address inspite of contact number being given on the order.. I have my train today and i needed that parcel but i haven't received it... I don't understand that since two days it is out for delivery and not yet delivered.. Whenever i contact they talk in a rude way and give...

I sent the parcel to my customer from hyd to guntur through dtdc but on jan 20th it shown like delivered successfully. Without called to my customer they take another person sign & they gave the parcel to another person.
Dtdctracking id : h17736913.
Date i booked was on 14th but delivered on 20th to another person.

From till now we are followup the guntur dtdc all branches but they are not answering properly...

Dear dtdc team,
I have shipped my courier v58062498 from amritsar hub (143001) to gurugram (122015) on 25th january, 2020. It was supposed to reach its destination by 27th january, 2020. But it is 29th january, 2020 today and there is still no responses from your team. The tracking detail is showing wrong details, the courier is roaming around mumbai hub to vapi hub, whereas it was supposed to reach delhi hub. It is showing destination...

Der dtdc team, i have shipped my courier v58062498 from amritsar to gurugram on 25th january, 2020. It was supposed to reach its destination by 27th january, 2020. It is 29th january, 2020 and my order has been misplaced. It has crossed delhi and now it is roaming around mumbai and vapi. There was an emergency for which i had sent that courier through dtdc but dtdc is really getting on my nerves. I have no clue where it is, whteher it is...

This is to inform you that a courier z24798159 was booked by dtdc from ambala on 23/01/29 for gurgaon and surprisingly it is still not delivered even after many complaints.. I mean seriously 6 days for a courier for that much small distance...

Courier contains of my original certificates which was needed on urgent basis. And such handling of courier by dtdc is unexpected.. Even customer care do not have any idea about it, and...

I have dispatched a courier on 25th January, 2020 from Amritsar (143001) to Gurugram (122015). It was supposed to reach gurugram by monday ie. on 27th January 2020 but it has not yet reached and is showing mis route on the tracking shipment information. Please tell me is my courier lost or when will it reach to its destination. Please provide relevant information as it is very very important courier and need to reach its destination on time....

Booked on 29.12.19 from Vishakhpatnam to Gurgaon
The courier was returned to Vishakhpatnam stating that the gurgaon address was incomplete whereas the address was complete and also had my phone number and pin-code as well.

After a month the status as of today shows that the courier has reached the facility... which facility and why its there?

I also raised a complaint through the helpline on 7th Jan, case...

My courier, consignment no. Z19053299 booked on 11th december, 2019 from valley view estate, gurgaon-122003 through ravinder yadav phone no.91-[protected] from asf insignia, dtdc courier office, is yet to be delivered. Tracking says that the parcel has not been despatched yet. On 26th december, i was assured, over the phone, that my courier will be delivered within 2-3 days and the delay was because of the caa protest. But the tracking still...

I ordered a gift to be sent to daheru, khanna and the tracking shows that it is being attempted to be delivered in rajpura but is unsuccessful because “incomplete address or wrong (Cir). The tracking number for this package is: z24352617. The destination is wrong on the tracking and i need it to be delivered to the correct address in the correct city. It needs to be delivered to daheru, khanna, not rajpura....

I have ordered clothes on an online website by assuring me of delivery within 5-6 days. It's been 1 week. Not yet received my parcel. Dtdc never notified me of delivery. And online tracking now says not delivered (Office closed or door lock - (Cir). I gave my number and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked...

My courier sent through dtdc reached at the nearest office. Received sms informing out for delivery. But the courier agent called me and said they don't offer home delivery instead i have go and pick it up from their office.
I said deliver it to the mentioned address that what it is paid for.
In the evening i recieved sms stating "customer requested for another date"

2nd day morning again "out for delivery"br...

Date of the incident - 27.01.2020
Client number - [protected]
Full description of the incident-
Sample not received opened condition received awb z24315691 dtdc courier from ludhiana to thirumalisai screw rod sample 2 nos
Desirable resoultion of my complaint - need sample urgent basis because of based on sample we will release the purchase order to our vendor...