DTDC Courier & Cargo Complaints & Reviews

Yesterday i wrote a complaint that my product was not delivered. Today they updated as incomplete address. The address is correct i never got a call to clarify about the address as well. Now they updated as incomplete (Cir) when i tried to contact them no one is lifting the cal.. I want my parcel to be delivered tracking number c01027252. Im trying calls from morning but they are not lifting

Courier ref number b70578422
No delivery of the courier has been attempted and yet the status update online is saying that receiver not available. This is not true.
In a day and age where mobile numbers are available and given on the courier, why has the receiver not been contacted?
This kind of service is unacceptable
Please contact the receiver and make sure the courier is delivered

Hello sir,
Am doing boutique business...in which i provide home delivery to the customers.. I have paid suggested amount for home delivery still u guys are not able to do home delivery to the customers... Iam getting complaints from the customers for ur indecency... I[censored] cant do ur job.. Plz stop this business by looting people... Even u are threatening the customers to take the package on the same day itself

My product is shifting between mehidipatnam and gachibowli from 4 days.. They are not delivering it. Already 7 days over but the product is not delivered. We do not know where it is know please look into this. I am worried if it is misplaced. Please deliver it by end of the day or update is happening why they are rotating between those to area. Tracking num c01027252

Hi dtdc team,

I have booked a courier with consignment number:"c01418554" at "sri devi karumari agencies - kattupakkam - cf 951" on 4th feb and the agency has promised to send it next day on 5th how ever it has been sent to porur branch on 6th feb 8:20 pm and its still at chennai right now (7th feb) and there is no proper response from either agency nor a customer care number which are never picked need to raise a compliant and also wanted to sue them for the delay as its a very important package.

Regards,
Vamsi rongala
[protected]

Im from pune..
Email address [protected]@gmail.com
...
One of my colleague had delivered a my courier on 8th january 2020 and today its 7 february 2020. The tracking numberslip has been misplaced by me i could not make a note as well. So called the agent of dtdc and asked if i can get tracking number... The helarious reply he gave was we donot keep any records if you dont have tracking number nothing can be done... What ridiculous, pathetic, unreliable service dtdc provides. If i old have known i couldn't have submitted my courier.. My courier contained original documents of my medical history sent to a claim company... Really ridiculous...

When i had called to panaji office regarding enquiry about my document, employee told me it is hold and you to pay online and he want my debit card details which was i refuse to give the card details.
Why my document is hold? Document was send on 3rd febuary 2020 and today is 6 th?
How dtdc employee or franchise can ask about customer debit card and other financial details?

My consignment number is k21648019, and my package is not delivered at rajasthani. From last two months, i called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on dtdc customer care. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

Tracking no: m00003001
Status: not delivered (Restricted entry - (Otr)

No delivery attempt made and i wasn't even contacted or informed about the issue. Delivery person didn't even try to deliver the post when the address is very clear and the delivery person could have contacted me like the other courier services do. Lots of complaints against dtdc, hope to have the issue resolved

Parents delivered a package which contained medicines in it. The delivery boy didnt even notify about the courier and delivered it to some random person signed as r. Do u have any kind of responsibility so called best courier service.
When queried about the courier, they said its not the delivery boy responsibility to call you.!! So how will i know my courier has arrived??? In my dreams..

Date of incident : 05 february 2020
Consignment no :e76588608

Description :
I had availed the service of dtdc india to deliver one of my consignment urgently from pune to bangalore. For that i chose the 'ptp 2 pm' where the consignment reaches before 2 pm the next working day.

The courier service failed to deliver it on time. The courier was delivered on 5:41 pm the next day, delayed by more than 3:30 hrs. Even after contacting the costumer care numerous time, no swift action was taking to deliver the consignment on time. I receiver had to cancel his upcoming appointments which were dependent on the delivery of the document in the consignment. I have attached all the proof herewith.

I would like to lodge a complain, seeking full refund of my amount (Rs 320) as they failed to deliver on time and additional compensation for causing all the pain and loss of time in order to get the package delivered.

1) agreement booked through DTDC Courier Kothrud Pune to Khed Ratnagiri dated 14/01/2020.
2) That parcel not dispatched to party it was return to pune.
DTDC franchisee not a single call to parcel receiver.
3) As per DTDC Pune office instruction that parcel resend to Khed location for delivery dated 21/01/2020.
4) Same DTDC franchisee not a single call to parcel receiver, & parcel yet not deliver.
5) above parcel return to pune office, till dated 05/02/2020, but DTDC franchisee not a single call to parcel sender.

It was very poor service & waste of time & money.

Awb no. D72990211.
Today[protected] received parcel containing ttd calendars.
The actual weight is 3.500 kgs and box is big. But i have received only 2 calenders which is weighing around 1.5 kgs. 3 calendars are missing and sealing of box is tampered. Kindly check and report to me. I am sending photos taken towards this.
G. Hanumantha rao
[protected]

The courier was booked from rourkela, odisha to hyderabad. It is showing in the tracking status screen the packet id laying in chanda nagar, hyderabad since 23rd, jan, 2020. The consignment no. Is k23490390 dated 23/01/2020. Pl. Help in delivering the pkt.

Shipment tracking history

Pick up booked & dispatch in transit at destination out for delivery delivered
Date activity location
Sat, 25th jan'20|10:23 hrs received at facility chandanagar, hyderabad
Thu, 23rd jan'20|20:36 hrs processed & forwarded to facility rourkela
Thu, 23rd jan'20|17:32 hrs booked at facility rourkela
Thu, 23rd jan'20|15:16 hrs softdata upload first mile

I've sent a parcel from kakinada to khammam mustafanagar with consignment number h96136915. Online status was out for delivery on 3rd feb 14:14 but didn't received parcel on 3rd. On 4th feb i tried to contact mustafanagar dtdc branch they answered that the delivery boys are not available. But by night they updated status as address incomplete or wrong. They didn't even tried contacting me.

Due to an urgency, i posted my parcel through the air.in spite of sending it through the air, it took almost a week to reach it and it was then useless.

Dispatch city: rajkot - on 29th january
Dispatch code: d57157716
Postal city: bengaluru, karnataka - 562125.

It was an urgency for the parcel to reach. And that is why in spite of the high costs, i choose to send it by air. The parcel was of 4kg and due to its height and volume and don't know about the company rules, i was charged the prices of 11kg. So, in total, the parcel went for rs. 1540. And then also the purpose was not served as it didn't reach on time. I tried several calls, but on 31st january none of my calls were received at rajkot office.

And then today - on the 4th of february when i made several calls, the parcel reached. The tracking system is showing that the person went to give the parcel but the customer didn't receive it. And the truth is that even the person from bengaluru tried various calls to ask for the same that why are they not receiving the parcel if it was already at the airport since 30th january evening. Even the person from bengaluru who was supposed to get the parcel asked if they can directly receive it themselves from some warehouse or anything like that, but nothing was answered clearly.

I need a refund for the same, as i put so much money in shipping the thing but due to the lethargic delivery, the purpose of shipping was not served.

I need a quick response to this.

My order was booked at 1st february and it's not yet delivered to me. It been four days the tracking is showing still in chennai from past 4 days. The customer care was not. At all responding properly about the querys and not even properly receiving the calls from the customers. I have attached you my scrnshot please deliver my parcel as early as possible

My mother booked the dtdc courier to send a fragile item and paid extra for the same, though the tag was attached the product delivered is broken.

Attached the picture of the same. This is utter negligence of dtdc.

Source: berhampur, orissa

Destination: bangalore, karnataka

Consignment number: k24011499

This delivery boy Ramesh received my shipment but doesn’t not deliver it to me on that day but says he will deliver it the next day. He gives an excuse that mobile number was not provided to him. When I received his mobile number from the dtdc tracking portal I informed him that it’s urgent and needs to be relived today, he assured me that 99% it will be delivered today but now he is refusing to deliver it today. I have paid to get the courier today that is 4th Feb 2020 but he isn’t delivering it to me. The mere excuse by Ramesh that he didn’t have my number is false as he asked my tracking number where all the details were mentioned. Secondly he was very rude and offensive. Please take strict action. I will provide his contact number in the attachment.

We have shipped something from hosur to pune on 29/01/2020, we have provided the proper details like address and phone number but the status now showing it as restricted entry.

We didn't get any call regarding the issues from the courier services also, then what is the use of providing phone numbers in the courier. Kindly check and deliver as soon as possible it is already delayed a long time.