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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025

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DTDC Courier & Cargo reviews & complaints page 213

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I courier stuff to my hometown on 23 dec it was supposed to reach last saturday but courier guy called my father from 35km away location and told if you want come otherwise i will return it, why should we go 35 km away to pickup courier?? When i checked with bellandur branch dtdc office, they said yesterday return was initiated and i can’t refund. My problems is;
1. Why dtdc branch accepted the courier if they can’t ship? Dtdc guy calling from 35km away and expecting to come and pick.
2. Bellandur dtdc branch said they don’t ship to my address why they didn’t know this before taking 750 rs from me??
My tracking no. Is b68137849

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L

libin t

from Raipur, Chhattisgarh

Jan 3, 2020

A product had been sent for me from Yamuna Nagar to pathanamthitta.for the last three days, whenever I am tracking the product with the reference number it is showing wrong address and when I contacted the DTDC adoor office they are telling they don't know about the product.

wrong courier location and unprofessional behaviour of staff and refund denies - Comment #3618612 - Image #0

S

Sharvi C

from Bengaluru, Karnataka

Jan 3, 2020

Tracking No C95774198
The status is showing DIR non serviceable area, So please return the item as soon as possible back to the same sender address
So please take action on this and return the item

wrong courier location and unprofessional behaviour of staff and refund denies - Comment #3618666 - Image #0

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Address: karve Nagar, 411052

At 23rd dec 2019, i am sending a currier from pune to aurangabad waluj midc,
Naman diagnostic center it's a clinic now today's date is 31 dec 2019 still currier is not reached at the destination, i contact to local dtdc number [protected] he was telling me your tracking number is on hold by currier boy pay rs. 4 and then will send you currier boy number and your currier is reached in 1 and half hour to destination if i am not available at destination when currier boy came so i already mention mobile number on currier so why not currier boy is contacted to mobile numbers?? Two mobile number are mention on courier, a local guy ([protected]) gave me a google doc form and take my all details and told me to pay on this link please mention me it's a dtdc official way to make money from that way, i request you take strict action against him and delivered my currier as soon as possible

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Jan 9, 2020

Complaint marked as Resolved

Courier is reached at destination sucessfully

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Address: 411021

Hi,

I have booked an important consignment with express delivery on 27th of december. It has to be delivered within 24 hours, i have paid more for it. On 31st when i checked the status it shows - undelivered (Local holiday or other) there is no local holiday in jaipur all other offices are working well.
None of there email id, contact number even the head office number is working.
I have tried support service from website no response.
Dtdc is one of the worst service in history.
I am going to get heavy loss if these documents not delivered by 31st december.
Consignment number : e76392301

I am going to sue them for this.

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Dec 31, 2019

Updated by ashish2300 Even after posting complaint DTDC is not even worried about it what a shame on this kind of business.

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I have ordered online in sweetkadai.com . They send the package through dtdc the tracking id c95895910, i track through online it shows reciever request different date but i cant recieve any call from them. I try to contact them their is no proper response. I am trying to cintact the local hub but they cant reply . Please do the need full as soon as possible .

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Address: 600082

Irresponsible & Fraudulent DTDC Courier!

Booked 101 watches parcel with 7.7kg weight in Delhi and i received parcel with 71 watches with 5.2kg weight!

I spoke to the person who delivered and he checked at all scanning points and it all shows 7.7kg but what i got was 5.2kg! The Dtdc customer care number[protected] just keeps on ringing but no one is even picking!

I have cctv footage of packing in Delhi and also recording of parcel opening here in Chennai but whom i need to show and complain is the question?

Have written a complaint mail and got auto generated complaint number but no one even bothered to call or write me back.

I have lost 8000 worth products and above all lots and lots of tension and depression!

I don't know why I'm even writing here but just thought of sharing!

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Consignment - h91561570
Promised for 24 hr delivery and we paid extra for this. We mentioned that the item is perishable food item. Tracking history not updated. Mobile number provided was switched off again we went to dtdc to have the correct information. Gave another number and we followed up with them for collecting but thy said it will be delivered which was not done. Called us after 48 hours and mentioning that the parcel is at the dtdc office and we should go and collect the same. This is such a pathetic experience.

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Address: Hyderabad, Telangana, 500085

Hi,
We ordered a product using dtdc courier. We paid the money. When i enquire about product, they reply to vist dtdc office. We went there even they reply as in different office. I visited 2 offices, no use.

Today they have not come to my house and they asked to collect at other places because missing.
As a lady making me as uncomfortable. Please do needful.

Courier tracking:c00573811

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Address: 751012

Today i received my courier which was supposed to contain a packet of hershey's chocolates. The courier packet was already opened from below and just stapler was used to close it again. After opening it i found a long horizontal slit on my chocolate packet and some of the chocolates were also missing. This was not expected as you people take high amount of money for security and you are the ones opening the parcel. This was the worst thing i have ever seen. Shame on you people for doing so and also not being able to be strict enough to keep your employees professional. Shame on you for looking into someone's personal belongings. I will never use this service and will also stop others from doing so.

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My consignment no. Is h17811658. I gave the full address but the status says its wrong adress. I would request them to resolve my issue at the earliest. It was out for delivery 2 times and the same has been updated that adress was incomplete. I have some important documents within it. I would request them to deliver it to the adress specified or return to its origin.

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Jan 1, 2020

Complaint marked as Resolved

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Address: V.p.o - daffar, tehsil - dasuya, district - hoshiarpur, pin code - 144207, 144207

My consignment number is X61908661. Dtdc tracking show it delivered successfully in jalandhar city but my city is garhdiwala n pin code is 144207. This is my fastag order which send from airtel payment bank. I send email to airtel customer care they provide me this consignment number but its show wrong information its show order successfully delivered in jalandhar city which is wrong so please help me please

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Address: Bangalore, Karnataka

It's been 10days i have not received the courier. And customer care is very careless they just tell we donno and will look into it. It was dispatched on 17 dec, after 18dec there is no update at all. Now it's been 4 days after raising a ticket, still not even a single step taken on it.
I have called multiple times to customer no proper response, every time its same response we need time.
Still i don't have proper clarification whether my courier is there or lost. And they are not even ready to refund. And its been already 10days were it should have actually been delivered in 3days. And dtdc courier waste customer care. They is no dedicated people also to take care of complaints.
As it was a online shopping i lost both product and money.

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Address: SAHAI SEATING SYSTEMS, GOLDEN AVENUE, KANJLI ROAD,KAPURTHALA PUNJAB, Kapurthala, Punjab, 144601

Dear sir/madam
We wish to state that, we are sending a dtdc courier on 20.12.2019 with dtdc receipt no. Z24154270 with the name of mr. Vikas dixit, bhagwant kaur conoy, canel road, raebareli-229001 but the documents are not not deleiverd to the above mentioned address. It is very important documents sending by us. Please track the documents from your end and kindly delivered to the above address.

Thanking you
Sahai seating systems
Golden avenue, kanjli road,
Kapurthala
Punjab 144601
[protected]

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Hi, i read your motto, which says ' we strive to provide excellent customer satisfaction. ' unfortunately i dont think this is the case..in regards to ref no: r[protected] the parcel was scheduled to be delivered on the 24th at home, however my parents were called to come and collect the parcel from the office, if not it will be returned to the vendor. I don't think this is a good customer service from your part and it is highly disgusting to note your employees are not doing their job well.

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Consignment number: d55995778

Courier delivery boy not yet came to my location after so many phone call follow ups also. Today the delivery boy telling come to whitefield office and take it up my parcel.

Then why should i pay to you..? As per my parcel terms & condition - loading, unloading, shifting & transport till my location including all expenses in the scope of dtdc courier.

But your delivery boy response is very poor. I need my parcel on most priority basis. Please do the needful.

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Address: 607106

Consignment number :M7740
Shipment is processed on 24 October 2019
But still now the shipment is undelivered so kindly consider my request.
My package is undelivered its take too much days approximately above 1 month please consider my request and send the detail of my package.
Shipper detail is uploaded below. I already complaint in dtdc website so please take any action and clear the pakage.

Thank you...

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Address: D-6 A303, Ashok Nagar Off Military rd, Marol, 400072

My parcel with tracking # d55506042 was booked from bagalkot on 23-12-19. Till today's date 27-12-19 status is showing as bangalore hub..

I needed this deliverd by today, for quick deliver we have used dtdc, if this was going to be the kind of delay in service we would have used indian post.

Kindly look into this and have it delivered by tomorrow latest.

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Address: Dtdc international , near RTC complex , vizianagaram, Vizianagaram, Andhra Pradesh

Last week i sent greetings and chocolates for my brother to palkonda, srikakulam district from vizianagaram. I paid extra money for chocolates weight. But he received only greeting cards, chocolates were missed. They are 300 rs worth chocolates. Who will give my chocolates back? And who will give my money which i paid extra for chocolates? I want explanation and my money and chocolates back and one more thing this is not at all first time like missing chocolates, so many times this happened to me. Please take an action on this issue. Thanks🙏

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Address: Marathakkara, Thrissur, Kerala, 680306

The worst service i have ever seen. Its been more than 10 days the item has reached mumbai apex hub. Not yet forwarded to destination. Since it was an emergency i have sent the item via air. It was dispatched on 17th december 2019. There is no response to the complaints i have registered. Consignment number f11775462. Either deliver the item at the earliest or return the item and pay the compensation.. Other wise u will face the consequences...

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Address: Pune, Maharashtra, 412105

Respected sir,
I have given the package to dtdc courier to deliver it on fast track mode, it is been more than 15 days the package still in transit and courier customer care centre didn’t even receive the call this very unprofessional behaviour of the company. I demand strict actions against company for giving me mental stress and for my package that is still in transit
Thank you sir

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Address: 560037

DTDC India, My consignment is Z28360939, Item booked from Noida to Bangalore. It has not been delivered yet and in dtdc tracking website, it was showed "consignment redirected" and currently showing "COULD NOT ATTEMPT-(DIR))" .The name, address, phone number of the receiver was clearly mentioned on the package. Never get any call by their end and I had tried to connect with your customer care also but not connect the call every time. It's very important for me Kindly do the needful action as we do not want to loose trust from DTDC

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