DTDC Courier & Cargo Complaints & Reviews

Hi,
i send a gift through DTDC courier service (Z[protected], its showing on website that they contacted by my friend said deliver another day, actually she need it urgently, she did not receive any single call from courier boy/girl, all liars are recruited in DTDC, The worst service I received in entire world. I also check the status on DTDC tracking today, 13 nov 2019, again the status was updated wrongly, same line receiver said deliver another day, actually i dont know to whom that person is speaking because we do not receive any call. please help me in this issue. contact Dimple [protected]

Someone had sent me a courier through dtdc on 7th Nov.2018..i was trying to track my consignment in the morning then it was showing in transit. But now when I have tracked my consignment then it is showing delivered successfully. I have not recieved my courier but It is recieved by Ssisigsigned. I should go to consumer court.you guys are playing pranks with consumers. That is very poor service.now find my courier n give my courier to me. The consignment no. is K22538624.

We didn't not except this type of service from dtdc. We have handover the consignment (D[protected] on 7th of nov through dtdc air but consignment still in kolkata, we tried to contact kolkata customer service number displayed in website from morning to evening no one responsed and than we called to hyderabad number they told shipment is at port blair it will deliver by the evening but when i track in website it showing still in kolkata, this shipment for the ngo students event on 13th of this nov. It is very importent shipment kindly arrange the track and arrange the consignment on priority.

Dear sir/madam,
This is to inform you that, i have done the courier to kakinada from bangalore on 07/11/2019 through dtdc speed courier. My consignment number was v56479323. It was charged 260/- since it is a speed courier, if i could have done the same courier by normal dtdc it is only 70/-. Also it could have reached early when compared to speed courier (Dtdc blue). Can you please let me know who is the responsible for delivery delay and extra charges. Its a worst experience for me. Till now my courier was not reached.
Thanks for teaching a lesson with worst courier service.

Such disgusting service provider at market yard office for delivery. Dishonest people working there from they manager to the delivery boy. Disloyal people who credit themselves with the brand of dtcd. I have experienced wonderful service at wanorie branch oh but at market yard you just ineffective, time wasting people who don't do know anything about integrity and honesty.

I'm uphold at they excuse of services!!

The dtdc person has denied to deliver the courier to my given address and excusing to not to deliver in that area. The location is with in the city, not in the inaccessible remote village areas.
Incident : 1- date 20/09/2019 dtdc - z22425734
Complaint - courier not delivered. The call me to pick the courier by myself.
Incident: 2 date 11/11/2019
Complaint - courier not delivered. The call me to pick the courier by yourself. Also, he said the courier is there from last 3 days and he call me today morning to pick the same by yourself. He gave me his office address - dtdc office near tvs showroom, vivekanand chowk, sonipat.
Location is me - 76, sector - 27, mapsko garden estate, sonipat-131001.
It is with in the city, hardly take 20- 25 minutes, may be far for them to deliver but this is not consumers's business. This is the only job of dtdc to deliver which is unfulfilled to our area.

Important documents from new delhi sent through dtdc not received way past the stipulated period - sent on the 7th november 2019 and today is the 11th of november 2019. Tracking no. Z16119594 and cause shown is invalid and got up - the various dtdc numbers on their website are ringing but they refuse to receive; tracking data has not been updated between 9th to 11th. This is extreme harassment for customers. What would be the redressal for this? Please help connect with the company and ensure that the package is delivered.

Best regards
Satrajit sanyal
Chief advisor
Optima solutions consulting
[protected]@optimasolutionsconsulting.com
[protected]

Staff member behaviour rood and used profane language with me.
And parcel also delivered in your system but parcel not taken me.
And parcel dileverd in your system correct time but this parcel dilevred in my hand after 7 to 8 day complete.
Dtdc coriuor sarvise is good but staff member is not perfect in office
I got parcel after so many days due this i loss in my business

I booked a courrier on nov 5 its been 5 days now but the tracking no showing no data. Everytime i ship something through dtdc i get into this trouble. I want to know the status of my parcel. Please resolve my issue as soon as possible. I'm done with dtdc
Awb no. M77599240
From mandla (M. P.) to tohana (Haryana)
Name: rohit patel
Recipient: manpinder

Dear sir/mam,
Dtdc being a good name in courier field this problem i'm facing was not acceptable in this firm, not atleast by dtdc. I have been tracking my courier since the day it's been shipped, one courier (Z[protected] was received by the mangalore hub on nov 8 around 9am and fdm was prepared around 12pm. As per my knowledge once the fdm is prepared the product should be out for delivery in few hours and i this case it's been more...

The booking id is m77444457 i was to recieve the parcel by 28 oct but till date i havent received the parcel neither they have contacted me for the delivery i had a word with the booking courier shop the phone no of which is [protected] but they even didnt help me out i am still awating for my parcel i also told them the address which is tahsil office shahpura district dindori madhya pradesh 481990

Did not received the package and it is showing not delivered (Restricted entry - (Otr)
Consignment number: h16826448
The courier person even did not call before coming to the location and without any contact they displayed as not delivered. When i called the person he is ignoring my calls even though continuously calling and and finally he switched off. When i call to office number no one responded the call.

This is with respect to the courier picked up from pune bhumkar chowk on 9th oct 2019 by nitin [ tracking id - p52722236 ]. It was supposed to deliver to swati kumari (Bangalore - electronic city) but it is very very disappointing to say that without any intimation to the customer the parcel has been returned to pune.

Consignee visited to dtdc courier office bommasandra to check about the parcel - they have said the product is in the office and tried to search for it for around 15 - 20 mins, after asking couple of times to know where exactly my parcel is, they said it is returned back to pune.

After a lot of discussion, they have shared a dummy contact number of a delivery boy with whom the parcel is sent to pune.

The contact number shared was - [protected] (Which says it does not exist).

Is this the way you treat your customer?

If you can't deliver the parcel to the exact delivery address, then why hell we should trust on you and on your service.

Consignee has not even received any information about the parcel delivery neither any call nor any messages. But here at office they are saying that the delivery boy has called me thrice.

This is one of the worst service which i ever seen

And now, when i said to nitin to collect my parcel from the dtdc that parcel was completely damaged and he left that parcel to that courier office and the dtdc denied to refund the money to him.

Please do the needful, and take the action against it

Regards
Gaurav

Hi,

I had send a courier to my friend with tracking id c95631217. It already reached her place and then when i tracked, it is showing that it has not been delivered because the receiver is unavailable. But my friend did not get any calls and also, there was always someone at the delivery address. I dont understand how without even calling the consignee, they have put the receiver as unavailable.

This is an urgent courier and i had thought that dtdc is a good courier service. Also, none of their numbers are not connecting. I need immediate resolution for this matter.

I have couriered some chcoclates from hyderabad to madanapally(near by village) on 4th novemembere and My consignment number is H16841009. This is supposed to be delivered 6th or 7th nov.But till now not delivered. No proper response from people and tracking is showing rerouting it's been 7days now.

I went to DTDc office and checked with them they are saying irrelevant answers, if they dont know the address they should call back the numbers which i provided right ? they didn't call or inform. When i went to their office most of the people facing same issue. Take some severe action on this courier service.

We booked the fashion jewel online they couriered in dtdc from parrys to thiruvallur but we didn’t receive it. If we track the courier number it shows address not complete. No courier person has called us to find the address atleast. Same thing it happens last week for my sister also. She booked the same item to deliver it to avadi. But she didn’t receive it. Not even a single call from courier person too. Atlast item returned back. Please do the needful.

We received many products previously without any issues. If person not able to find our place they used to call us. But in this case we didn’t get a call.

On 5 november i have sent my documents from pimple saudagar-pf582 branch dtdc.. I want to send this in surat.. The service is very disappointing.. My documents not delivered on address which i have provided on envolop.. It sent to main branch of surat.. Which was 20 km from my house.. No one called regarding of this envelope. And it was very urgent my tracking i'd was p52928758.. If you are taking money for this service than you should do your work properly.. You all people making fool to other people..
If you are taking responsibility to send documents than why is not delivered on address.. Contact me +[protected]

Dear sir/madam,

I am a regular customer of your esteemed company. I had send below mentioned courier to sivasagar. At the time of receiving it was open. It was received at sivasagar dtdc office. They were unable to provide any satisfactory reason for the same.

C/no - k22368804
Sending herewith the attached file for your reference.

Looking forward to hearing from you.

Regards//
Rita gogoi
Mob-[protected],
[protected]

The consignment number d55600901 has reached nearest hub and was out for delivery. Without even attempting a delivery it is redirected back to hub.

Atleast could have called and informed about delay or when it will be delivered. Some kind of intimation. I have seen lot of complaints of such. Could you please do the needful at the earliest. Thanks in advance.

I had a courier to get delivered by dtdc.. It dint reach me even aftr 2 weeks... I work at omassery and when i searched in google there wasnt any dtdc franchisy found in omassery... So i called to this dtdc office, in kettangal which is anearby place and enquired abt the delivery of parcels to omassery area like is der any seperate office or contact number... She was very rude n abusive... She didnt helped at all and the same time she spoke in such a manner aftr which we never feel like contact with this firm... Please make her understand she exists because of customers including me.. Thnks