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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 220

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K
koustavmahapatr
from Mumbai, Maharashtra
Nov 16, 2019
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Address: 2/3A Dev Lane, Kolkata, West Bengal, 700014

I have booked a shipment for urgent delivery from kolkata to hydrabad on 14th nov 2019. It was commited to be delivered by 15th nov 2019. It is showing on the tracker that item is lying at the nearest hub since 03:56pm of 15th nov. Still the item has not delivered. For the express delivery a huge amount was charged from me which is double of the normal charge. Consignment no: v57310345. Going to consumer court against dtdc for the false commitment. My contact no [protected]
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    L
    Liya Tresa
    from Bengaluru, Karnataka
    Nov 16, 2019
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    Address: Rainbow PG 18/2 near Blue dart DHL sampangi Rama nagar, 560027

    M[protected] liya tresa, rainbow pg 18/2 blue dart dhl sai baba temple road sampangi rama nagar bangalore.

    The product status says delivered, but i haven't received the product yet. How can you take a sign of a wrong person. Check the person who has signed because i have not received my courier yet. Also, contact the person who has delivered. I want my product today
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Y
      Yogeshasok
      from Bengaluru, Karnataka
      Nov 15, 2019
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      Address: 560100

      I have a consignment pending for delivery by dtdc. I tried to contact the dtdc courier office. They are not picking up the call and it says always busy. I never received a call from dtdc about the courier. If i look into tracking information on the website, the status says "attempted delivery for 2 days". But not received a single call from dtdc. I am feeling frustrated. Please help me
      Consignment no: z23445133
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        T
        tilu sahoo.
        from Vadodara, Gujarat
        Nov 15, 2019
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        Address: DILIP KUMAR PARDHI,48,STATION RD,NR. R.N. HIGH SCHOOL,,BALASORE, 756126

        Dear dtdc courier-cosignment no (D[protected] i booked a parcel from baroda to markona (Oddisa) at date of 07/11/2019 by dtdc couirer, courier shop man told me it will received within 04 to 05 days, a matter of sad ness it will reached at markona at date of 14/11/2019 my
        Cosignment number was (D[protected]. Markona courier person refused to deliver so i call to my brother to collect this parcel box from markona, when i tracking this numer there is a messege
        Showing us receivers wants to open delevery (Cir) hen i collect this box that time my brother saw the whole box was filled in ant then he ashed to courier shop man why the ants r full r running on the box some doutfull create is there my brother taking to parcel at house and opened they saw costly chocolates and sweets r removed from box same to call to markona courier man how the items r removed from box first he cutoff my brothers call 2 time and said i don't know about this after that he put balcklist in my brother phone i also try to talk him he didnt received my call so this a sheer act of irresponsibility so i demand to compny immediate recover the stolen items price so i hope assap get solution s im waitng for your reply. Markona dtdc couier phone ([protected])
        Thanks n regards
        Trilok
        [protected]
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          T
          Tilu Saha
          from Vadodara, Gujarat
          Nov 14, 2019
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          Address: MARKONA BUS STAND, 7516126
          Website: dtdc courier

          Dear sir, i had send a courier from baroda to markona date of 07/11/2019, courier
          Was deliver date of 14/11/2019 my brother found some items have been stolen from courier box so requested you back my stolen amount money.
          My consignment number was d55404185, box has full of costly chololate and sweet also when i received at that time the whole box was filld in ant that time i complained to courier shop man why this box full of ant? Acctual my brother collect from shipment from couriershop he refused to come to delivered this
          Item tats we gone to courier shop when we opened this box and saw some chocolates and sweet also stuff removed, this sheer act of irresponsbility.
          I demand immediate recover of the stolen items of amount i have nedded.

          Thanks and regars
          Trilok
          Baroda
          Mob-[protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            J
            jmadhogaria
            from Kolkata, West Bengal
            Nov 14, 2019
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            Address: Ambay store bus stand tapkara road, 496225

            I booked a parcel for my client naming gaurav sahu on 30.10.2019 via dtdc tracking no.- z28207841 for location chattisgarh. Tapkara road, kunkuri city, jashput district, pincode - 496225. Mobile no.- [protected].

            Its 15 days gone it is very irritating to say that i ddint receive my parcel n now on tracking it is showing that it has been delivered on 10.11.2019 bt my client dint received till now. This is the worst experience i m facing plz do the needful.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Nov 18, 2019
            Updated by jmadhogaria
            HOW MUCH TIME U PEOPLE WILL TAKE FOR SOLVING A SINGLE COMPLAIN
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              R
              rajat0305
              from New Delhi, Delhi
              Nov 13, 2019
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              Address: G-10,3RD FLOOR,UNIT-3,SHYAM PARK,NAWADA, New Delhi, Delhi, 110059

              With ref. To above docket details, it has not been delivered at specified address & not yet received back to us. Dtdc is not replying properly about exact status & not returning back amount of rs.50/- they charged for this courier. Highly irresponsible & pathetic response from dtdc. Trying to get exact status for last one week.
              Waiting for your immediate reply with action pls.
              My contact number is [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              I have booked Currier on Monday consignment number K20982303 from Imphal to Bihar(Nawada) but while tracking it's showing no data available. It's very disappointed from DTDC this time. Plz do the needful and revert me on [protected]@gmail.com. I will never ever dtdc again if you will unable to deliver me on time...😣😣

              my docket number z26520342 dt.13th october 2019 - Comment #3585816 - Image #0
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                B
                Bajrangsteel
                from Guwahati, Assam
                Nov 13, 2019
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                Address: DTDC , Machkhowa, Guwahati - 781001, 781001

                Dear sir,

                We have sent one documnet to moranhat through dtdc on 09/11/19 at your machkhowa courier branch. But the document is not yet received till now. After enquiry we have found that it is still lying at guwahati office.
                The consignment number is as follows -
                K22375350, dt -9th nov'19.

                We need to know immediately the reason of not sending our document and we were not informed about the matter.

                Please do the needful.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                A courier containing consignment no. B69074946 was posted two days back and on the tracking about its status it shows no data available. kindly look after it.
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                  R
                  rahulydv
                  from Chennai, Tamil Nadu
                  Nov 13, 2019
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                  Address: 249403

                  I send courier from shahjhanpur to inderlok colony sidcul haridwar. But it was not delivered and sent back saying the has no service in this area. But if you have no service in that area then why the courier was picked and inderelok colony is 1. Km away from dtdc shivaik nagar haridwar office but still courier was not delivered and i mentioned mobile number on it, if they would have called on that number once, my family members would have collect the courier personally. It is a complete negligence. Kindly help and take action
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                    D
                    Divy193
                    from Mumbai, Maharashtra
                    Nov 12, 2019
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                    Address: C39 NH1 NTPC VINDHYANAGAR, WAIDHAN, Singrauli, Madhya Pradesh, 486885

                    I went for courier cosignment no. Z16401275
                    from dtdc waidhan, Singrauli.
                    The respective person charged me 130 rupees for courier from Singrauli to buopal.
                    I checked online the price was shown 85 rs.
                    When i asked him why he charged more.
                    He misbehaved with me.
                    And told me courier will go from renukoot to bhopal.
                    When i asked as his shop is in Singrauli why he is charging from renukoot.
                    He told me it is that way only.
                    Very dissatisfied by his behaviour and service provided by dtdc.
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                      N
                      Nehathapa2722222
                      from Gurgaon, Haryana
                      Nov 12, 2019
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                      Address: Selaqui dehradun, 248007

                      I haven’t received my oder yet. It has bhen 10-12 days. I even called an executive his behaviour was so bad, rude. Didn’t expected this m daily tracking it out. If executive can not reach out to my address they could have called me but i didnt received any single call from any executive. My product has been gone missing.
                      Tracking id -Z18257122
                      +2 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      I have booked one packet vide docket no. D55115664 on 23th October, 2019 for Jharsuguda for Government office on door delivery basis.

                      We understand that material has not delivered by your Jharsuguda office yet but in status shows delivered. I have called him and asked the reason, but your Jharsuguda office is not able to give reply and not attending my call on mobile. Concern person at your Jharsuguda office is Mr. Raju - [protected]

                      Please confirm the reason for not delivery and how they mentioned in status that it has delivered.

                      This is case of cheating.

                      Awaiting your confirmation.

                      Regards,
                      Pradeep Kumar
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                        P
                        Prachiti_kek
                        Nov 12, 2019
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                        Address: Pune, Maharashtra, 411057

                        The package was booked on 18th oct 2019 with tracking id p52218224
                        We followed up the tracking and kalayan branch accepted that they have lost the parcel and cannot be delivered. I contected the local dtdc office pune hinjewadi for complaints and he said nothing can be done now.
                        Tha package had the content worth inr 1200 rs, everything is lost. We expect a resposnce from dtdc and the refund of the amount.

                        Date of booking : 18 oct 2019
                        Tracking details : p52218224
                        Date of acceptance of lost parcel : 22 october

                        Waited till now but no responce from them
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Dear sir
                        We have booked a parcel K21671207 on 30 October 2019 from Mechogram purba medinipur 721139 west Bengal to Muzaffarpur bihar, 842001.

                        But still package is not delivered.
                        Online tracking also not showing any update.
                        Parcel is urgent, so kindly requesting you take some needful action.

                        I will remain thankful to you.
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                          S
                          Sweta Chatterjee
                          from Kolkata, West Bengal
                          Nov 12, 2019
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                          Address: 78 mitra para ,branch road..minati apartment..Naihati, North 24 Parganas, West Bengal, 743165

                          I had a percale to get delivered from kolkata to naihati dtdc.
                          After checking with the tracking number i got to see the percale is already delivered to naihati and it was out for delivery on 30 oct.
                          And it is already 12nov. And i didn't receive my product.
                          When i contacted my nearest branch they said probably the percale is missing.

                          Please look after the matter.
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          My courier coming from chiplun, Raatnagiri maharashtra to Roha Raigad Maharashtra..when it deliver fonnd damage by rat and no one taking responsibility..my sister send me diwali sweet and such product damage during transit is not healthy for consumption ..DTDC couriur shd take responsibility.

                          product missing - Comment #3583704 - Image #0
                          My conginment no. Is A45316302. It has been redirected from past 2 days and I have recieved no call regarding my delievery. It was to be delivered from Jamnagar to Indore.
                          It is an urgent parcel. Look into matter as soon as possible.

                          product missing - Comment #3584343 - Image #0
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                            S
                            saidim
                            Nov 13, 2019
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                            Address: na, Ghaziabad, Uttar Pradesh, 201013

                            Hi,
                            i send a gift through DTDC courier service (Z[protected], its showing on website that they contacted by my friend said deliver another day, actually she need it urgently, she did not receive any single call from courier boy/girl, all liars are recruited in DTDC, The worst service I received in entire world. I also check the status on DTDC tracking today, 13 nov 2019, again the status was updated wrongly, same line receiver said deliver another day, actually i dont know to whom that person is speaking because we do not receive any call. please help me in this issue. contact Dimple [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              A
                              anita30
                              from Mumbai, Maharashtra
                              Nov 11, 2019
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Someone had sent me a courier through dtdc on 7th Nov.2018..i was trying to track my consignment in the morning then it was showing in transit. But now when I have tracked my consignment then it is showing delivered successfully. I have not recieved my courier but It is recieved by Ssisigsigned. I should go to consumer court.you guys are playing pranks with consumers. That is very poor service.now find my courier n give my courier to me. The consignment no. is K22538624.
                              +1 photos
                              Nov 22, 2020
                              Complaint marked as Resolved 
                              Received after complaining on this platform
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Dear Customer, your consignment with tracking number E75995654 has been booked. Track your parcel at tinyurl.com/y5oqxqgk

                              The above mentioned consignment does not relates to me therefore you please. Stop or send back this consignment immediately otherwise courier co will be responsible if there is any misshaping

                              Regards
                              The parcel was supposed to be delivered on the 9th Nov 2019 as it was out for delivery on the 9th Nov in the morning at 11:30. Today its been 12th Nov 2019 and the product is not yet delivered. And there is no follow-up from the dtdc office in lower parel.

                              delivery on wrong address - Comment #3584348 - Image #0
                              Hi Sir,

                              I still didn’t get my Consignment No B67884991. The Consignment is sent from Bangalore towards Nagpur. But dtdc hasn’t updated regarding the delivery and the customer care is not picking the calls.
                              Pls lodge a complaint and take strict complaint
                              It’s very urgent today.
                              Please call [protected]

                              Thanks

                              Regards,
                              Akshay Yethirajam
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                                Girish SAI Hanuman
                                from Chennai, Tamil Nadu
                                Nov 11, 2019
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                                We didn't not except this type of service from dtdc. We have handover the consignment (D[protected] on 7th of nov through dtdc air but consignment still in kolkata, we tried to contact kolkata customer service number displayed in website from morning to evening no one responsed and than we called to hyderabad number they told shipment is at port blair it will deliver by the evening but when i track in website it showing still in kolkata, this shipment for the ngo students event on 13th of this nov. It is very importent shipment kindly arrange the track and arrange the consignment on priority.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                I ordered my parcel tracking num A[protected] Sep from adajan...online status was 1 October delivery..but still I don't receive my parcel ...I contact head office but they don't give me the answer proper way still yet.
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                                  S
                                  S.Nagaraja Rao
                                  from Bengaluru, Karnataka
                                  Nov 11, 2019
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                                  Address: Bangalore, Karnataka, 560058

                                  Dear sir/madam,
                                  This is to inform you that, i have done the courier to kakinada from bangalore on 07/11/2019 through dtdc speed courier. My consignment number was v56479323. It was charged 260/- since it is a speed courier, if i could have done the same courier by normal dtdc it is only 70/-. Also it could have reached early when compared to speed courier (Dtdc blue). Can you please let me know who is the responsible for delivery delay and extra charges. Its a worst experience for me. Till now my courier was not reached.
                                  Thanks for teaching a lesson with worst courier service.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Hi

                                  my consignment status (AWB : Z[protected] has been updated as delivered with some random name with out delivering the product to me
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                                    Sindie
                                    from Pune, Maharashtra
                                    Nov 11, 2019
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                                    Address: Pune, Maharashtra

                                    Such disgusting service provider at market yard office for delivery. Dishonest people working there from they manager to the delivery boy. Disloyal people who credit themselves with the brand of dtcd. I have experienced wonderful service at wanorie branch oh but at market yard you just ineffective, time wasting people who don't do know anything about integrity and honesty.

                                    I'm uphold at they excuse of services!!
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      19garima
                                      Nov 11, 2019
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                                      Address: ME- 76, SECTOR- 27, MAPSKO GARDEN ESTATE, SONIPAT, Sonipat, Haryana, 131001

                                      The dtdc person has denied to deliver the courier to my given address and excusing to not to deliver in that area. The location is with in the city, not in the inaccessible remote village areas.
                                      Incident : 1- date 20/09/2019 dtdc - z22425734
                                      Complaint - courier not delivered. The call me to pick the courier by myself.
                                      Incident: 2 date 11/11/2019
                                      Complaint - courier not delivered. The call me to pick the courier by yourself. Also, he said the courier is there from last 3 days and he call me today morning to pick the same by yourself. He gave me his office address - dtdc office near tvs showroom, vivekanand chowk, sonipat.
                                      Location is me - 76, sector - 27, mapsko garden estate, sonipat-131001.
                                      It is with in the city, hardly take 20- 25 minutes, may be far for them to deliver but this is not consumers's business. This is the only job of dtdc to deliver which is unfulfilled to our area.
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Nov 18, 2019
                                      Updated by 19garima
                                      No action have been taken after 7 days of complaint
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                                        G
                                        Grazie Molte
                                        from Mumbai, Maharashtra
                                        Nov 11, 2019
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                                        Address: 75/2 Paikpara Row, First Floor, Kolkata, West Bengal, 700037

                                        Important documents from new delhi sent through dtdc not received way past the stipulated period - sent on the 7th november 2019 and today is the 11th of november 2019. Tracking no. Z16119594 and cause shown is invalid and got up - the various dtdc numbers on their website are ringing but they refuse to receive; tracking data has not been updated between 9th to 11th. This is extreme harassment for customers. What would be the redressal for this? Please help connect with the company and ensure that the package is delivered.

                                        Best regards
                                        Satrajit sanyal
                                        Chief advisor
                                        Optima solutions consulting
                                        [protected]@optimasolutionsconsulting.com
                                        [protected]
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        very true
                                        My courier no is K21891510 .Last status showing restricted entry- OTR. It was booked from patna On 5 th November. today is 10 th . please send it as soon possible.and please pick up ur phone as that is not for show business.

                                        late delivery with no information - Comment #3582475 - Image #0
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