Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Mar 23, 2026
Complaints 11704
Resolved
1320
Unresolved
10384
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 229

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ahad ghani
Oct 4, 2019
Report
Copy

Address: Block 87/7,jnnurm colony ,abdullapur met, Hyderabad, Andhra Pradesh, 501505

Z05154018 this is my tracking no. I have received lots of item from dtdc but this is first issue like this happened to please check may be your employee delivered to wrong address. Please once check with him where he delivered that item and check address what i have given. Personal send one person along with him to check. I have using dtdc services since long ago but this never happened to me. I hope dtdc will do the but to me.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naji Rahman
    from Bengaluru, Karnataka
    Oct 4, 2019
    Report
    Copy

    Address: 560033

    My package with tracking no. D54115251is not delivered yet. It shows the last date over for submission and that was on 1st oct. If the items cross the delivery date the team doesn't deliver or what? The date is 4th now and there has been no call or next plan of action mentioned. This is not the first time dtdc service is on fault. Can there be an action taken?
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SubhanjanSengupta
      from Gurgaon, Haryana
      Oct 3, 2019
      Report
      Copy

      For parel z27008632, online tracker is showing "address incomplete or wrong (Cir)" whereas the complete address with phone number of recipient is perfectly correct. It is my permanent address and i have been sending letter/parcel there for more than 10 years now. Even a few days back another courier company delivered 3 parcels. Amazon and flipkart delivers perfectly. Yet, dtdc is so inefficient that it found that very address wrong.
      Dtdc, please expedite the matter and deliver the parcel.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shrabanti Sen
        from Mumbai, Maharashtra
        Oct 3, 2019
        Report
        Copy

        Hi, this is shrabanti sen, 30th september 2019 i m currier some personal products dibrugarh to guwahati on dtdc courier service but today 3rd october 2019 but my currier do not delivered on the destination address. I m trying to contact dtdc courier services dibrugarh & guwahati but there are no valid phone no of dtdc. I m worried for my courier the currier items in between rs 2500 to rs 3000. So, i request that do something my complain & some information about my courier my consignment no is k33171292 pls do something. From. Shrabanti sen dibrugarh. Mob:[protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          avinash69691
          from New Delhi, Delhi
          Oct 3, 2019
          Jun 22, 2023
          This thread was updated on Jun 22, 2023
          Report
          Copy

          not delivered (address incomplete or wrong - (cir)

          Address: 158, parpar gang, mayur vihar-1, New Delhi, Delhi, 110091

          Tracking no is z26972810
          And this show that address is incomplete, but address is right.

          Ashutosh singh kaul
          500/39 ramadheen singh road, kutubpur daliganj lucknow, hanuman mandir
          Lucknow,
          Uttar pradesh (09)
          226020
          Contact buyer: ashutosh singh kaul
          Phone: [protected]ashutosh singh kaul

          Please help that this product should be reach this right distinition...
          Helpful
          106 other people found this review helpful
          106 found this helpful
          18 Comments
          Report
          Copy
          V
          Vijay Sansuddi
          Oct 2, 2019
          Report
          Copy

          Address: 560036

          I have booked shipment on 21/09/2019 in the evening as it was late for that day it didn't booked and same is done on 23/09/2019. But till 02/10/2019 shipment in transit and i paid 840 rs for 3 kg shipment.. Not sure when it will deliver.. Very slow service, no responsibility,, while booking i was told it will reach within 2 to 3 day after booking.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ramatulasi Ghanta
            from Hyderabad, Telangana
            Oct 1, 2019
            Report
            Copy

            Address: 520003

            I am very disappointed with the dtdc service. My docket no is awb no: k21547954. Which is supposed to my customer delivered on 25.09.2019. But till date my customer didn't receive the courier. The customer care no is invalid. No one is picking up the call. I am very harassed with the service.

            Even the tracker status is not updated. How to get the feedback...
            Very much harassed.

            G. Ramatulasi
            [protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Oct 11, 2019
            Updated by Ramatulasi Ghanta
            Still not resolved my problem . I am trying to track my consignment number in dtdc came same old status . Dtdc staff never attend phone calls

            Mar 17, 2020
            Updated by Ramatulasi Ghanta
            Still now not resolved
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Samir Suthar
              from Mumbai, Maharashtra
              Oct 1, 2019
              Report
              Copy

              Address: Vadodara, Gujarat, 391740

              DTDC LR/docket copy No: A4448419 Booking date. 04.09.2019,
              The consignment is local delivery i.e. within Gujarat state i.e. from Vadodara to Valsad, must be delivered to destination within two days, today almost month is over still shipment is missing,
              Since last 20 days we are doing follow-up with DTDC team to trace/locate said shipment, every time different answer we get from different executive and most importantly no firm commitment we get from DTDC to delivered or return the said shipment neither confirm information for where the said shipment location.
              We had mail to customer care too but no replay till date.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepankverma123
                from Delhi, Delhi
                Oct 1, 2019
                Report
                Copy

                Docket no. P51437695.

                I had couriered one item from pune to jhansi (U. P) on 26.09.2019. As per tracking results from system, courier was delivered at consignee address on 28.09.2019 at 4:57 pm. But, consignee has not recieved the courier physically. As per dtdc office in jhansi, they do not know anything about this courier and say that it has been updated in system by mistake.

                Please investigate where is the courier and arrange to deliver it to consignee.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Hi,
                courier number - H15731883
                Despatched on 24th Aug 19
                But still does not received by the receiver.
                But on tracking showing as received.
                please check.
                This is the second time for me like missing .
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  itihas ghosh
                  from Delhi, Delhi
                  Oct 1, 2019
                  Report
                  Copy

                  Address: A 504 Platinum Green, R3 Keshavnagar,Jaitala, Nagpur, Maharashtra, 440036

                  I have booked one article thru one of the dtdc counter in nagpur. But unfortunately it has been delivered in wrong location and that we came to know from online tracking.
                  Docket no is m77257318 booking date 21.09.2019.
                  Original address was godavari garden, joda, keonjhar, orissa 758035
                  But unfortunately system showing that it is delivered on 23 rd sept 2019 in okhla, delhi
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Consignment no z15513507 booked from amritsal, punjab to noida u.P. On dt 19-9-19 but this courier not till time 11.40 dt 23.9.19 your tracking site is showing "out for dilery" from 21.9.19 at 11.30 am but we have not recived yet
                  K32780422
                  Mobile _ +91 [protected]
                  Address Incorrect
                  Tracking ID K32780422
                  Courier DTDC
                  Pickup Date 12/09/2019
                  Origin siliguri
                  Destination patiala
                  Status Time 20 Sep, 2019 19:18
                  20/09/2019
                  ludhiana Misroute Fri, 16:25
                  ludhiana In Transit Fri, 08:21
                  Please Check Correct Address
                  City NABHA 147201
                  Tracking id - K32822708 dt of booking 17-09-19 from kolkata 700080 destination Pathery, Chennai, Till date not reached . The Courier boy falsly informed to DTDC chennai that Receiver not available .
                  It's totally statement, no message, no phone call received .
                  This parcel contains urgent medicine but NO TRACE OF MATERIAL TILL DATE .
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    অনিন্দ চ্যাটার্জী
                    from Mumbai, Maharashtra
                    Oct 1, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kolkata, West Bengal

                    I courriered the consignment on 23/09/2019, from a jadavpur (Kolkata) hub, and yesterday when found out that it has not been delivered yet, then i went to the hub and they told me to enquire at garia station road hub, as they dispatched the same to garia station hub for delivery to the dispatched address.
                    Now when i went to garia station road (Kolkata 84) hub, the branch manager there informed me that there were no such consignment received.

                    Please suggest me what to do as there were various important documents.

                    Please inform asap.

                    Your response is much awaited.

                    Yours faithfully
                    Anindo chatterjee
                    Anindo. [protected]@koye.co
                    [protected]
                    Oct 1, 2019
                    Complaint marked as Resolved 
                    No steps till now
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    DTDC worse service worse courier service ever ...
                    T=very bad support and servie...
                    "" prompt(1)@gmail.com'--" alert(1)"'"
                    My courier no. Z15437943 is not delivered at proper address at address.
                    My Courier no. V55666331 is not update at frequently location continuously.
                    My courier no Z15438060 also not update .
                    Sir,

                    The following Medical Journals Bundal is NOT RECEIVED till now. The bundal is dispatched on 21stAugust, 2019. Please, track the item send immediately
                    DTDC Courier vide Awb No.D51811405 dt.21.08.2019

                    Thanking you,
                    Regards,
                    B.vasudeva Naidu
                    Librarian, cell No.[protected]
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      G D Mishra
                      from Lucknow, Uttar Pradesh
                      Sep 30, 2019
                      Report
                      Copy

                      Address: plot no. 17, shantinagar, sarojininagar, Lucknow, Lucknow, Uttar Pradesh, 226008

                      Please provide the latest details of my order and its related information as soon as possible.
                      I book my order at 26th sep.2019. And i have seen my product status at 26th sep. 2019 also.
                      But i can not track my order after 26th sep. 2019.
                      So please provide details of my product on following contact.

                      Tracking no. K21813323
                      Ref. No.[protected]

                      Mr. G. D. Mishra
                      Mo. No. [protected]
                      Email. [protected]@tridentsons.com
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        G D Mishra
                        from Lucknow, Uttar Pradesh
                        Sep 30, 2019
                        Report
                        Copy

                        Address: Plot No. 17, Shanti nagar, sarojini nagar, Lucknow, Lucknow, Uttar Pradesh, 226008

                        Please provide the latest details of my order and its related information as soon as possible.
                        I book my order at 26th sep.2019. And i have seen my product status at 26th sep. 2019 also.
                        But i can not track my order after 26th sep. 2019.
                        So please provide details of my product on following contact.

                        Mr. G. D. Mishra
                        Mo. No. [protected]
                        Email. [protected]@tridentsons.com
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        My tracking number V42851856
                        it was send from HDFC BANK
                        Material not received
                        call to your customer care[protected] they did not attend the calls
                        Please conform what happened my courier
                        pavanutcl's reply, Sep 23, 2019
                        My tracking number V42851856
                        it was send from HDFC BANK
                        Material not received
                        call to your customer care 040-33004444 they did not attend the calls
                        Please conform what happened my courier
                        Sir aapke jo ladke kam kerne wale h wo nahi call reve ker rahe h aur nahi call back aur mera saman abhi tak koi pata nahi Kaha pe h
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neha Rohit Bansal
                          Sep 30, 2019
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110088

                          I am expecting a delivery from dtdc. My consignment number is d54532122.
                          And it shows "no data available". Please look into it as soon as possible. It

                          The order was given for courier on sept 27, 2019 from delhi (Somewhere near aerocity).
                          Order was expected to be delivered at -
                          Bn-64, first floor, east shalimar bagh, delhi-110088

                          Phone no: [protected]

                          The order was expected from om garments -
                          Name: shreyansh jain.
                          Phone no. [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Z[protected]tracking ID)

                          this parcel is marked delivered but I havent received this
                          please look into the matter and do the needful.

                          rgds
                          aman vashisht
                          [protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            AbdulAl95322150
                            from Mumbai, Maharashtra
                            Sep 29, 2019
                            Report
                            Copy

                            Address: C 14/12-1,Kazipura Khurd, Lallapura, Varanasi-221010, Varanasi, Uttar Pradesh
                            Website: www.dtdc.in

                            I booked an article on 13.09.2019 vide consignment no. Z15361169 from office located at civil court opposite sbi, main branch, varanasi up. The update on website indicates the status on 24.09.2019 that article could not be delivered due to incorrect/wrong address but the cusomersupport has reported by email that the article is delivered and the case is closed. I am confused about the real fate of my article.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            My parcel do not delivery now! What reason, this parcel very urgent me.i will parcel send on 24th sep 2019 at cantonment road cuttack odisha. Please delivery as earliest .
                            KCC PROJECTS PVT LTD's reply, Sep 27, 2019
                            MY CONSIGNMENT NUMBER V56150021
                            KCC PROJECTS PVT LTD's reply, Sep 27, 2019
                            ANY HOW TODAY REQUIRE MY PARCEL, ITS URGENT.
                            I done my courier with dtdc to Bangalore, but it is not delivered till yet. 10 days passed. Where is my courier. Still no update was there on dtdc portal, last update was on 19 sept 2019.
                            Kindly help, it contains important documents.

                            Consignment No.:- Z26712826
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              1
                              1shika
                              from Mumbai, Maharashtra
                              Sep 29, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Dehradun, Uttarakhand

                              I couriered a parcel from dehradun to srinagar and the agent has said that it will deliver in 3-4 days but my product was undelivered and when i tracked the order it says address is incomplete or wrong cir. But i have written complete address and my friend has gotten the courier at same order earlier. It is stucked in rishikesh. I have registered a complaint but there is no response from their sidealso provide me some solution
                              Oct 1, 2019
                              Complaint marked as Resolved 
                              The problem was fixed next day only and my friend got her parcel
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Suraj Gandhu
                                from Noida, Uttar Pradesh
                                Sep 28, 2019
                                Report
                                Copy

                                Address: A 304, Devdutta Krupa Society, New DP road, Near Woodsvilla Cafe, Erandwane, Pune, Maharashtra, 411001

                                My consignment number is m77356279, origin indore, destination pune, my product hasnt delivered yet, the booked date was 23rd or 24th of sept 2019, not even a delivery person has contacted me... The parcel i can see in tracking that its in pune but hasnt reached me yet, what is wrong with dtdc, nowhere i can contact... The status after is showing consignment redirected
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bruveenz
                                  from Mumbai, Maharashtra
                                  Sep 28, 2019
                                  Report
                                  Copy

                                  Address: Lake palace apartment. Flat no 106, 1st floor , Khaskilwada, Charathe, Maharashtra 416510 Sawantwadi , Maharashtra, 416510 India T: +919309809974, 416510

                                  Please make sure that the dtdc tracking number a70323870 is delivered today without fail. Pathetic service and pathetic attitude of people when i called team at team at +91-[protected] / [protected] to check. Please reply
                                  Please check and revert asap, it's been more than a month.
                                  Ship to:
                                  Veena v
                                  Lake palace apartment. Flat no 106, 1st floor, khaskilwada, charathe, maharashtra 416510
                                  Sawantwadi, maharashtra, 416510
                                  India t: [protected]
                                  Canvas single print
                                  Type: thin gallery wrap (0.75")
                                  What a pathetic service providers are ahmedabad branch.
                                  I called on [protected] the service agent was yelling at me saying that the address is not deliverable and he can't help it. He told he can't sit and check each case. He told he can't deliver and to forget about the courier.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    D.KHADER BASHA
                                    from Visakhapatnam, Andhra Pradesh
                                    Sep 28, 2019
                                    Report
                                    Copy

                                    Address: 516001

                                    Dear concerned,

                                    A product is delivered via dtdc. The post is ordered at kadapa and it is dispatched on 15 september. They said that it will reach in 5 days. But till now it haven't reached.

                                    The post is sent from kadapa, andhra pradesh to the address d. Khader basha, room no 106 satpura block, gmrit, rajam, andhra pradesh

                                    It is more than 15 days being dispatched, but till now reached to me. I don't whats happening
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      from Udaipur, Tripura
                                      Sep 27, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 56/7,near bus stand, Sri Ganganagar, Rajasthan, 335051

                                      When i found packet my packet not packed properly that some one packed on shipping time.. Packing was different and my iteam was missed form courier box maybe form dtdc stolen my iteam because some budy packed box as is it... Somebody who was very professional stolen my iteam its was very precious... I raised ticked let see what happened
                                      My courier no - z21596398
                                      I want my missing iteam than i will rase my case into court...
                                      Nov 3, 2021
                                      Complaint marked as Resolved 
                                      They denied to give any claim on this
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Nov 04, 2019
                                      Updated by [email protected]
                                      No respond provided by company such pathetic company i ever seen...employee are thief's they stolen everything and indian laws are too week
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit