DTDC Courier & Cargo Complaints & Reviews

Address: Porur, Chennai, Tamil Nadu

Dear dtdc,

This is the first time i'm opting for your courier services. And i'm highly disappointed.

Consignment number: b67623445
From bangalore to chennai

It's been 3 days since i've sent out the parcel. The manager promised me that it'll reach in 2 days.
By the end of 3rd day, the tracking message says "undelivered because of receiver unavailability".
I didn't receive any phone call in either of the numbers that i've provided too.
The customer service never responded either.

I request your support on this at the earliest.
And kindly acknowledge asap.

Thank you

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Tuljapur, Osmanabad, Maharashtra, 413601

Dear sir,
Consignment no.-z22902421 was booked 20.09.19. It came to destination on 23.09
19 and informed me through message to collect parcel from office on 24.09.19, a call came from delevery boy to come for collecting a parcel i told to come to the given address but rudely it was refused by the delivery boy on 26.09.19 i come to dtdc office where rudely it was told by office person that parcel is not available he will search and inform you. Till date my parcel had not been recieved now that dtdc franchiese office person not answering the phone now where we go. Never seen such a bad service by any other courier service.
Please do the needful action.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: brs nagar 1st floor jblock ludhiana 141003, Ludhiana, Punjab, 141003

Dear sir,

Tracking no. Z15551246
Reference no. [protected]
Booking date 04th oct'19

As i a call from saturday but till time give me goli also misbehave i called that delivery boy but he said that i am not responsible for ur courier and asked me to collect it from dtdc office... And cut my call... What a poor service??? Is there anyone for customers???...

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Ambala cantt, Ambala, Haryana

As i get a call from delivery boy but i asked him that i am not available now in city. So plz coordinate to me tomorrow but he behaving unofficially then now today i called that delivery boy but he said that i am not responsible for ur courier and asked me to collect it from dtdc office... And cut my call... What a poor service??? Is there anyone for customers???

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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M

Madhu Palegar

from Mumbai, Maharashtra

Oct 8, 2019

My friend sent a shipment from Delhi to Shimoga tracking Number of the Shipment is D52517211 on the date of 1st october I'm not Able to track the shipment this who sent it from Branch they are also not responding please make me confirm

Your faithfully
Madhu B R
Mob;- [protected]
[protected]

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Address: 520011

As committed by dtdc, courier with tracking number h90122246 was suppose to reach by 07/10/2019 to the destination but now the courier team calls and say it cant be reached till one more week. If this was the case dtdc team has to inform the customer before while taking the courier.

If dtdc cant take their job seriously then it should stop doing business instaed of fooling customers. I could have done by any other courier services available at less cost.

Courier has to be reached destination within two days or else i will take it up to any extent.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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S

Syed Galif Rahaman

from Kolkata, West Bengal

Oct 8, 2019

Sir..
Your one farchsi is to miss bivahe. 1st time he is not send my parchas in castomr home add to online successful dakivary next this time he will no infrom to castomr and he refund my nutraction food this food was arjent bey you will take a action from your farchasy.

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Syed Galif Rahaman's reply, Oct 2, 2019

My courir docket no k21577381

A

Anichur Rahman

from Mumbai, Maharashtra

Oct 8, 2019

Dear DTDC Team
Please check my tracking number
# B80639859
I am not happy DTDC Company Service

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S

swapnaupender

from Hyderabad, Telangana

Oct 8, 2019

I am compiaining about the courier which I need it very very urgent but unfortunately i had not received it yet, infact i have to receive it before 3 dayz bearing tracking no. H90033332,

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N

nagai_1

from Mumbai, Maharashtra

Oct 8, 2019

My doct no- M 76503982
have not received till today.All nearby numbers I tried but of no use.

when can I get that

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N

Nihal R Das

from Mumbai, Maharashtra

Oct 8, 2019

You should be responsible our product and direct 2 Tu direct as per soon you provide your best delivery!! Why shoud not quick update your weside?

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Address: 141, 4th Floor, TVH Agnitio Park, OMR, Kandanchavadi, Chennai - 600096, Chennai, Tamil Nadu, 600096

Courier no. Z03613852
It has wrong pincode (560096) and courier is "in transit" in bangalore. It supposed to be delivered in chennai (600096). Please help to correct the pincode & address detail and reroute it to correct destination address given below.

Correct destination address:
Nokia (Alcatel-lucent india limited),
No. 141, 4th floor, tvh agnitio park,
Old mahabalipuram road,
Kandanchavadi,
Chennai - 600096

Regards,
Vijay

Oct 9, 2019

Complaint marked as Resolved

Received the courier in hand.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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V

Vineesha Yammani

from Mumbai, Maharashtra

Oct 8, 2019

I have to receive order with shipment I'd M94112443 today, but I can see the status as not delivered cir. How should I contact for support ?when will I receive my package?

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R

Rajibdatta90111

from Mumbai, Maharashtra

Oct 8, 2019

Last 2 days my percal not delivered?
Why? Only out for delivery? Every day

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S

Sängeethä Dévdâ

from Surat, Gujarat

Oct 8, 2019

My consignment number is A90291287
it is showing consignment redirected on 1st oct n still its the same
it was shipped on 25 oct and has not yet delivered!!! place to be delivered karimnagar-rajanna sircilla pincode - 505301
plz clear soon!!!

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V

victor keishing

from Mumbai, Maharashtra

Oct 8, 2019

Regarding the mentioned consignment number i did not received the items till now, which has to be delivered at Tezu 792001.but when i was tracking the ID it had been shown successfully delivered at Tinsukia on 10th sept. 2019 it is possible or not. the items had been book from Kolkata on 02 sept.2019. but till now i didnot received the items

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B

B Janith Reddy

from Mumbai, Maharashtra

Oct 8, 2019

My courier no H89887900
No delivery by the address.

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S

Swati Naresh

from Delhi, Delhi

Oct 8, 2019

My consignment number H89952361. I haven't received any call/ courier. But it is showing the status delivered. Please resolve my issue ASAP and deliver my parcel as soon as possible

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M

Mayur Bhise

from Mumbai, Maharashtra

Oct 8, 2019

I ordered a headphone as a replacement from a company but after 1-2 days suddenly I got an email of the product delivered but did not get the product, Such fraud should be punished severely
The DTDC company should deliver me the product as early as possible and should provide a compensation for such fraud behaviour

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Address: ludhiana, Bathinda, Punjab, 151001

Dear sir,

Tracking no. Z15551246
Reference no. [protected]
Booking date 04th oct'19
Destination: bathinda to ludhiana
Sat, 05th oct'19|12:30 hrs fdm prepared ludhiana

First time try dtdc service for emergency deliver my product but same service not do best, my product prepared 5 oct 2019 time 12:30 am but till time not getting revice on destination, also try to ur ludhiana team, but they says not yet deliver waiting for monday but this is not fear, same is emergency, also prepard 5 oct morning why not deliver, hopefully again not use service

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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RajDey

from Pune, Maharashtra

Oct 8, 2019

My Parcel No K33096447
has not been delivered . what is the reason of Delay

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Address: Milijuli path homeopathic college road, Guwahati, and office chetia complex 1st floor, Borbari chariali,, Kamrup Metropolitan, Assam

I am trying to reach guwahati hub people regarding my consignment d53982930, they never call me and came to my place, i have given my 2 number but no call from delivery service, even several times i complained n tried to call them, no one pick the call, n dnt replied my msgs. It's a urgent, i will never ever trust dtdc, n tell my associates no to send anything in dtdc. Fraud and thieves all are.

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Address: Chittoor, Andhra Pradesh, 517588

Dtdc tracking : z13792545... Prodcut was shipped even before more than 15days. Till now it wasn't delivered and customer care guys responding that they cannot do anything for that and asking just to contact nearest outlet. It is a prepaid package... Will i get my package delivered... Till now no one contacted me from courier service. Is this how they handle the package delivery?

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This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packets with reference number 54504363 on june 26, 2019. And your staff member assured to deliver the packet with safety, but failed to fulfill his promise. Products had damaged while carrying it because of negligence of courier company.
I plead to you for immediately action for this loss.

This behavior is not good for a company like you. I hope you will respect the privacy and time frame of your customers and will never give them a chance to complain again as you have to maintain your name in the market otherwise there are many competitors. Thanks,

I attach some pictures of damaged products.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Kanchipuram, Tamil Nadu, 600073

I couriered a paper document with dtdc on sep 30th from pallavaram to chitlapakkam. (Just a distance of 4 km, which takes less than 12 minutes)
But it has not reached till date on oct 4th. Also, the courier person has not called the sender or the receiver phone number to update. We are at the house all the time and house was never locked as old people are at the house, but when i called up they say that the status is showing as attempted delivery, which is a lie and they never attempted delivery or called us as we are at home all the time.

Please return back our package to sender with refund, if you don’t want to deliver it.

Receiver
Chandrasekar
[protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Block 87/7,jnnurm colony ,abdullapur met, Hyderabad, Andhra Pradesh, 501505

Z05154018 this is my tracking no. I have received lots of item from dtdc but this is first issue like this happened to please check may be your employee delivered to wrong address. Please once check with him where he delivered that item and check address what i have given. Personal send one person along with him to check. I have using dtdc services since long ago but this never happened to me. I hope dtdc will do the but to me.

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Address: 560033

My package with tracking no. D54115251is not delivered yet. It shows the last date over for submission and that was on 1st oct. If the items cross the delivery date the team doesn't deliver or what? The date is 4th now and there has been no call or next plan of action mentioned. This is not the first time dtdc service is on fault. Can there be an action taken?

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For parel z27008632, online tracker is showing "address incomplete or wrong (Cir)" whereas the complete address with phone number of recipient is perfectly correct. It is my permanent address and i have been sending letter/parcel there for more than 10 years now. Even a few days back another courier company delivered 3 parcels. Amazon and flipkart delivers perfectly. Yet, dtdc is so inefficient that it found that very address wrong.
Dtdc, please expedite the matter and deliver the parcel.

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Hi, this is shrabanti sen, 30th september 2019 i m currier some personal products dibrugarh to guwahati on dtdc courier service but today 3rd october 2019 but my currier do not delivered on the destination address. I m trying to contact dtdc courier services dibrugarh & guwahati but there are no valid phone no of dtdc. I m worried for my courier the currier items in between rs 2500 to rs 3000. So, i request that do something my complain & some information about my courier my consignment no is k33171292 pls do something. From. Shrabanti sen dibrugarh. Mob:[protected]

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Address: 560036

I have booked shipment on 21/09/2019 in the evening as it was late for that day it didn't booked and same is done on 23/09/2019. But till 02/10/2019 shipment in transit and i paid 840 rs for 3 kg shipment.. Not sure when it will deliver.. Very slow service, no responsibility,, while booking i was told it will reach within 2 to 3 day after booking.

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Address: 520003

I am very disappointed with the dtdc service. My docket no is awb no: k21547954. Which is supposed to my customer delivered on 25.09.2019. But till date my customer didn't receive the courier. The customer care no is invalid. No one is picking up the call. I am very harassed with the service.

Even the tracker status is not updated. How to get the feedback...
Very much harassed.

G. Ramatulasi
[protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by Ramatulasi Ghanta Still not resolved my problem . I am trying to track my consignment number in dtdc came same old status . Dtdc staff never attend phone calls

Mar 17, 2020

Updated by Ramatulasi Ghanta Still now not resolved

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Address: Vadodara, Gujarat, 391740

DTDC LR/docket copy No: A4448419 Booking date. 04.09.2019,
The consignment is local delivery i.e. within Gujarat state i.e. from Vadodara to Valsad, must be delivered to destination within two days, today almost month is over still shipment is missing,
Since last 20 days we are doing follow-up with DTDC team to trace/locate said shipment, every time different answer we get from different executive and most importantly no firm commitment we get from DTDC to delivered or return the said shipment neither confirm information for where the said shipment location.
We had mail to customer care too but no replay till date.

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Docket no. P51437695.

I had couriered one item from pune to jhansi (U. P) on 26.09.2019. As per tracking results from system, courier was delivered at consignee address on 28.09.2019 at 4:57 pm. But, consignee has not recieved the courier physically. As per dtdc office in jhansi, they do not know anything about this courier and say that it has been updated in system by mistake.

Please investigate where is the courier and arrange to deliver it to consignee.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Pravekrish

from Delhi, Delhi

Oct 2, 2019

Hi,
courier number - H15731883
Despatched on 24th Aug 19
But still does not received by the receiver.
But on tracking showing as received.
please check.
This is the second time for me like missing .

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Address: A 504 Platinum Green, R3 Keshavnagar,Jaitala, Nagpur, Maharashtra, 440036

I have booked one article thru one of the dtdc counter in nagpur. But unfortunately it has been delivered in wrong location and that we came to know from online tracking.
Docket no is m77257318 booking date 21.09.2019.
Original address was godavari garden, joda, keonjhar, orissa 758035
But unfortunately system showing that it is delivered on 23 rd sept 2019 in okhla, delhi

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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SIMSOTEX INDIA

from Noida, Uttar Pradesh

Oct 2, 2019

Consignment no z15513507 booked from amritsal, punjab to noida u.P. On dt 19-9-19 but this courier not till time 11.40 dt 23.9.19 your tracking site is showing "out for dilery" from 21.9.19 at 11.30 am but we have not recived yet

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T

Tapi INDIAN BUSINESS

from Karnal, Haryana

Oct 2, 2019

K32780422
Mobile _ +91 [protected]
Address Incorrect
Tracking ID K32780422
Courier DTDC
Pickup Date 12/09/2019
Origin siliguri
Destination patiala
Status Time 20 Sep, 2019 19:18
20/09/2019
ludhiana Misroute Fri, 16:25
ludhiana In Transit Fri, 08:21
Please Check Correct Address
City NABHA 147201

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CHAITALI MUKHOPADHYAY

from Kolkata, West Bengal

Oct 2, 2019

Tracking id - K32822708 dt of booking 17-09-19 from kolkata 700080 destination Pathery, Chennai, Till date not reached . The Courier boy falsly informed to DTDC chennai that Receiver not available .
It's totally statement, no message, no phone call received .
This parcel contains urgent medicine but NO TRACE OF MATERIAL TILL DATE .

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 233

undelivered message even after waiting for 3 days - dtdc porur

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parcel undelivered and rudely said by frenchies person it's lost

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poor service dtdc

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delivery boy not coordinates and not delivered my courier

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h90122246 - delay in courier and negligence speaking to customer

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reroute the courier to chennai

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service issue

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not delivered, fraud people in guwahati hub

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delivery

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damage issue

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courier number c91247785

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I have not received the item but it showing item is delivered successfully.

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package not delivered

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showing wrong/misleading update on tracker

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not deliver courier on time

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dtdc courier and cargo

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saree still not delivered

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dtdc lr/docket copy no: a4448419 booking date. 04.09.2019, shipment missing since last 25 days no response from dtdc team

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courier not received at consignee address

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product delivered at wrong location

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