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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 233

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U
Uma Maria Dass
from Bengaluru, Karnataka
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parcel not delivered in spite of correct address

There was a courier from hdfc bank from chennai which was to be delivered on august 22nd yesterday but it is undelivered saying incorrect address. The awb reference number is x62401154.

I have provided the correct adddress. Please deliver the parcel at the earliest to the below address,

No.10, 1st main, esther enclave,
Jayanthinagar, horamavu,
Near family central hypermarket,
Bangalore-560043br...
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R
Ravindra Raghuvanshi
from Pune, Maharashtra
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parcel not delivered in last 24 days

Address:Pune, Maharashtra

I sent a parcel (Consignment number: p[protected] of documents (For reimbursement, for which last date was aug 09, 2019) on july 30, 2019 from pune to jalandhar to a reputated institue. I mentioned the contact number of reciever and myself on the package for convinence in delivery or for acknowledgement in case of any issue. But package was not yet delivered, status is showing that package was picked on aug 09, 2019 from pune and it sent to...
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V
Vijayvas
from Beawar, Rajasthan
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tracking id z02950639 rto done from varanasi, missing courier

I'm from Jaipur, I recently had ordered something from China and on factory they mentioned wrong delivery address, after clearing from customs logistics have sent with Dtdc tô Varanasi (address on shipment) on 8th Aug, when I was sent tracking number I saw how come destination is Varanasi, actual delivery address is Jaipur and on tracking site it shows 12 aug already delivered on 14 Aug I got call from Dtdc Varanasi regarding address I asked...
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A
Aluprints
from Bengaluru, Karnataka
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product still not delivered even after 12 days of booking date.

Address:Dharwad, Karnataka, 580030

I ordered a diary from Delhi which was dispatched through DTDC on 11/08/2019 to Hubli although the status is showing that it has reached Hubli office on 13/08/2019 but still my parcel is not been delivered. It's been more then 10 days, even after multiple follow ups every time i get to hear the same answer that the customer care executive will get back to me after some time but there's no response.

Is this how you provide services...
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R
Rajendra Nath Ghosh
from Kolkata, West Bengal
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dtdc courier not delivered at proper address

Address:712258

I have sent a courier from Uttarpara (WB) to Belur (WB) (Zip-711202) on 19th August 2019 with the consignment number K20777899. This courier contents artificial jewellery and the online tracking now says not delivered (Addresss Incomplete or Wrong (CIR)). But this is for your kind information customer used to get other courier on that address only like (flipkart, amazon etc. etc.) I gave contact number in case something happened and dtdc...
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1
1992Kamal
from Mumbai, Maharashtra
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missing product

Hi Team,

I sent one courier of Rakhi (tracking number: V[protected] through DTDC on August 12, 2019 from Bangalore to Jaipur, which got delivered to the mentioned address on August 14, 2019.

I kept 4 Rakhis in the envelop, only 3 Rakhis got delivered, 1 rakhi was missing, which was Rs. 1000/-.

I want to know why 1 Rakhi was missing. Give me proper clarification for that. I want my rakhi back or...
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A
Antara Majumdar12
from Kolkata, West Bengal
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parcel not delivered

Address:17, Roy MC Lahiri Street, Serampore, West Bengal 712201, 712201

I have send this courier on 10th august 2019 but in the tracking it is showing that it was booked on 17th august 2919. The parcel have still now not delivered and is suddenly forwarded to rto serampore.
What kind of service is this? The customer is reporting that no one from courier has called them. People use dtdc in need not out of pleasure. They are not showing any reason for not delivering.
Please need help.
The tracking...
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A
Anjitha M
from Pune, Maharashtra
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consignment no. - p720276712 - not delivered

The item was sent on 16th aug and its 22nd aug today. After 6 days of booking, the item has still not been delivered!! The online tracking system is showing wrong updates. Its saying that the receiver has requested to deliver on another date whereas the receiver has never got any call for delivery!! Horrible customer care!! No one ever picks up the call....
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D
DrShende
from Mumbai, Maharashtra
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rakhi not deliver

I booked the rakhi on 16/08/2019 tracking no. M75602416 book date 16/08/2019
Origin bilaspur to mansar mine ramtek, nagpur
5days pass but not delivere. Please tell me whey going too late for delivering...

If rakhi not delivere till tomorrow not then i will complaint on consumer form.
From:- manoj kumar shende
[protected]
Bilaspur chhattisgarh 495004...
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M
mayank_rawat
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received in time & no support from the company.

Address:Kanpur, Uttar Pradesh, 208016

My courier was booked in delhi on 14 august'19, with consignment no. - z12500896. It reached the kanpur facility at around 1 am on 16 aug, and till now four working days has passed and the product has not been delivered. Every time i call the dtdc, delhi centre, the reply is that the consignment will be delivered in few hours, but it's been three days of continuous calling. Dtdc, kanpur guys are not picking up the call. I also mailed them...
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[protected]@dtdc.com
Aug 19, 2019, 5:41 PM (2 days ago)
to me

Dear Sir/Madam,
Greetings of the day!

Please find the details mentioned underneath for the Case Number : 15119855, against Consignment number D53065239

Shipment has been received at PATNA . We are coordinating with operation team .Please wait we will update you shortly .

Thanking you,
br...
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D
Dinesh Kumar Kaveti
from Kanpur, Uttar Pradesh
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hyderabad to kanpur, package not yet delivered by 12th day of booking

The package was posted on 9th aug'19 from gachibowli, hyderabad to kanpur. But it hasn't been delivered yet even after 11 days. Online tracking says that it is still in transit to kanpur. Even if it is on a bus, it shouldn't take this long.

When i called the regional office (After hours of searching for an active number and waiting for him to pick up the phone), he says it's out for delivery even though there is no update...
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Address:Bangalore, Karnataka

I sent a package of foreign goods from hyderabad to goa in early may 2019. The package route was supposed to be hyd - bluru - goa. Somehow, from bluru it was sent to hubli where it got probably robbed. Not a single dtdc customer representative could give a reason behind my missing package.in fact, their attitude towards the case is not acceptable. It took them 2 months to update me on my missing package. And till date they are unable to process...
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M
manjunathbd2488
from Bengaluru, Karnataka
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didn't get the shipment

Address:560098

My sisters have sent me rakhi, but these dtdc guys didn't deliver it, when i checked they are telling door closed so couldn't deliver, we were in home that day n no one called me, without calling they said door closed, after enquiry they said ll deliver in 2 days, it's been more than a week now.. No update. Don't take money and play with our emotions my sister felt bad that she wasn't able to send on time, it's all because o[censored]r carelessness....
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R
Ravindra Krishna
from Hyderabad, Telangana
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wrong delivery of shipment and no response from the courier services

Address:Hyderabad, Andhra Pradesh, 500033

I have couriered shipment from Hyderabad to Mumbai on 13th Aug'19 and when i searched online tracking the shipment has been delivered on 14th Aug'19, but never received the to the consignee. In spite of several calls, no one from courier service is bothered to respond reg the missing package. I want to claim damages incurred to the shipment. Kindly help...
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B
Brains- Suvarna
from Bengaluru, Karnataka
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fraud and no update on the courier sent!!!

Dear all,

Please dont use this courier services at all. I have sent a courier of rakhi which has to reach on rakshabandhan day but it dint go. There are no track details on website and no customer support. I have tried to get in touch with the vendor and she is absolutely rude and arrogant and fighting with me. Its very bad they have not sent my rakhi to my brother which is why i paid more than other services like speedpost...
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J
Jayskuma
from Mumbai, Maharashtra
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product not delivered my address

Address:Bhavishya nidhi enclave quarter no 82.block type 2 vamanjoor mangalore, Dakshina Kannada, Karnataka, 575028

Greetings of the day.

We have received shipment for you.. I request you to kindly collect the same from our below office
Docket no-v55032207

Dtdc express ltd
Pai compound
Near akshay patra
Behind koragajjana katte
Urva
Mangalore
[protected]

Thanks n regards
Dtdc
Mangalore
Your massage
After contact your number but not...
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C
Cherry_Jain
from Chennai, Tamil Nadu
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speed post reached after the event

Address:Kadubeesanhalli, Bangalore, Karnataka

The dtdc man told me for 24-48 hrs delivery for rakhi, even after my confirmation he emphasized on speed post, rather than normal post, so i gave extra money for speed post. The rakhi was not delivered even 72 hrs, or even on rakhi day. It reached after 2 days of rakhi. It's a complete waste now.

It cost me 330 rs for speed post + 300 rs raakhi.

I need my refund, it's a complete waste now.
What kind of...
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R
RinaYadav
from Mumbai, Maharashtra
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consignment redirected: status

I was suppose to get my consignment by today 19th Aug 2019 by checking the online status but when I checked the status it is showing Consignment Redirected. I haven't received any call from DTDC regarding this nor they had intimate when I'll be getting delivery of my goods. It is very urgent consignment. The address, phone no and all correctly mentioned.

I hope DTDC will look at this will provide consignment by tommarow itself...
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A
amurali
from Chennai, Tamil Nadu
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transit damage (carborundum hosur)

Address:BONDED, 48 SIPCOT INDL. COMPLEX, HOSUR - 635 126. TAMIL NADU PHONE:04344 - 304045/304004, 635126

We have sent 73 carton Boxes of material from Hosur CUMI Bonded division to uttarkhand CUMI Division at 09/08/19,

LR NO : I02408532.

Materials went to our Uttarkhand plant got damaged.(pic for the same attached)

We send the material in air for our emergency, but ultimately there is no use the same, since the material got rejected.

Due to this, our production got delayed & production...
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