DTDC Courier & Cargo Complaints & Reviews

I had sent a mango box parcel from Karad consignment no P5110872 it's been redirected. There was a 6 lane missing in the address but the pin code and road no was correct. Now they said the mangoes have gone bad, than they said it's not in a box but a cover which is a lie coz I have a pic of the parcel. Than they said it's too far, now they are saying wrong no if called back. If this is not resolved. I will file a legal complaint in consumer court. It's all a form of harrassment

Hi,

I have sent job offer letter through express delivery of dtdc plus. They guaranteed it will be delivered next day before12pm. The document was not delivered even on the next day. Who is going compensate the loss now.

These people should be severely penalized for such unprofessional act and playing with future of people. Their license should be revoked. Consignment number E75966254.

Regards,
Mahesh
[protected]

I am suppose to get a parcel from banglore to gurgaon. I have tried tracking it on your website n was showing as "delivery attempted but parcel could not be delivered due to unavailability of receiver". I haven't received any phone call from the delivery person. And when i have called gurgaon see. 23 dtdc office, they were not even responding to the issue.
Kindly do the needful in receiving my parcel.
Tracking id: d43451545

My dtdc consignment no - f11321611 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....

With ref to my dtdc plus cosignment booking receipt and cosignmnet no v53647402, my cosignment not delivered today ie 05-june -2019, which is very urgent and valueable for me and i also paid for the same, but cosignment not delivery today bofore time.let me know for what purpose i paid the premium amount for urgent deliver. kind note cosignment is very valueable for me . i just confirmed three times before i booked cosignement from ulhasnagar branch as it was very valuble for me to reach at time.And for delay in service i didnt got any intemation till 1pm on date for holiday cleared as i will arrange for another option the day in morning.

Dear Sir,

I have ordered Egg Boiler & Bread Toaster through online at www.paizapay.com

I paid the entire amount when ordering.

They dispatched in on 3rd of June, 2019 at DTDC COURIERS. AIRWAY BILL NO. IS C89388032

Through online tracking i came to know that the courier came to pallikaranai office yesterday at 12.47 pm on 4th of June, 2019. Yesterday they went to deliver but they didnt.

Today too they started morning to deliver it.

At the time 6.31pm today (5th of June, 2019) they delivered it to somewhere. I got email that the package was delivered. But i didnt receive it.

How they deliver without confirming the right person.

Immediately i tried to speak with them over customer care no. 33004444. But no one is there to pick my call.

I have sent an email to them through their website.

Kindly take necessary action in this regard.

Thanks for understanding.
M. Lokesh

My consignment number is Z99363366 and through DTDC lite it usually takes 3 4 days but it's been 7 days now and still has not at the place of delivery that's Is Hyderabad. I tried calling the customer care number but no one is picking it up. The customer care support is not replying me back through the mail. Please tell When it gonna be delivered? I booked it on 28th may, 2019 and today is 5th June, 2019. Its been rerouted and again forwarded and it's in MEDCHAL MF since 3rd may and no further movement. Please look into the matter.

My consignment number is Z99363366 and through DTDC lite it usually takes 3 4 days but it's been 7 days now and still has not at the place of delivery that's Is Hyderabad. I tried calling the customer care number but no one is picking it up. The customer care support is not replying me back through the mail. Please tell when it will be delivered. It's been so long and the faith in DTDC is fading. I have been trying to be in touch with the DTDC where it is presently since 2 days that is Mechal MF Hyderabad but they are also not picking up the call. No body is answering. Please help.

My courier showed the tracking that it was delivered to ahmedabad on 1st june. And it’s not reached me yet on 5th of june. I called the local main office the number was out o[censored]se. I called one of the local offices odhav gidc branch, he was very rude with me and he didn’t give me the main office number. I called the kewal kanta road, rakhial branch and the fellow said i am driving and he cut the phone and didn’t give the number. I called the ctm branch, the fellow gave me a number it was out o[censored]se. I can’t get the main office number and none of the offices are replying. I called their national customer care numbers and surprisingly all are out of service. I dialed again and again the ahmedabad landline inquiry numbers and all are out o[censored]se. I would say this is the worst service i have ever seen. I don’t know why they keep such agents who don’t even know how to talk to their customers. It was an important product for treating patients which was delivered and it was held in ahmedabad office for four days and no one is ready to answer. I am attaching the reciept and all details are there within

Sir i booked for an article delivery to salt lake, kolkata-700091 from asansol-713301 on 29th may, 19 around 11 am. But till now it was not delivered to the address or not returned to asansol. When i checked tracking result through online, found that the article was received at facility, dtdc salt lake, kolkata on 30th may, 19 at 01.24 pm. But till date no further process is done.
Please look into the matter. It is very important paper. If it is not possible to deliver please return it back.

I had received an confirmation on delivery of my parcel (ref no. X[protected] to be delivered by DTDC agent (contact number [protected]) however the physical delivery has not yet come.

When i contacted the DTDC agent he is just saying he will confirm the status in sometime and checking the issue with delivery boy. He is not responding to the calls as well.

I did not get parcel. Upon checking yesterday (3rd june, 2019) status : not delivered (Receiver requested delivery on another date - (Cir).

But i did not get any call from courier boy. Nobody called me. Today's status (4th june, 2019): not delivered (Consignment redirected)

Every 30 minutes i was checking tracking status. That courier person is fraud. He updated false info. He never called me.

Tracking no. H14556722

Dtdc is worst service. I will request the concerned person not send from dtdc.
Many times i wrote dtdc about shipment. They never reply. I made many complaint in dtdc website. But they did not reply.

My address:
Accenture services (P) ltd.
Dr. Mh, prestige technopolis 1/8, marigowda rd, adugodi, bengaluru, karnataka 560029

Vimlendu shankar!

I booked 2 packets with dtdc at delhi high court franchisee. Booking nos. Are z91576141 & z91576144. The destination was distt. Jhajjhar, haryana-124105 on 29th may 2019. I was charged rs. 50 each. On tracking the courier, it is showing that it is a nonserviceable area, why it was booked, or it should have been told at the booking point only, i could have sent it by another good quality service providers. It was a legal notice, which requires timely delivery.
I need refund with compensation. Even i have not received back the courier.

Vipin kumar mittal
Advocate
[protected]@gmail.com
[protected]

This is the worst courier service ever i have encountered. Trying to track it daily and contact to the nearby dtdc office. Everytime they are answering i will update you wait for sometime. And with no positive response. And also now ignored to pick up the phone.
This is the worst experience of courier service ever and should not have taken more than 3 days but its almost 5 days no response. I even dont know where is my parcel. This much ignorance towards their work is so unacceptable.
My docket no. Was z99989975

How could the courier person say that the 'not delivered (Address incomplete or wrong - (Cir)'. At the same address about a week ago, a package was delivered using dtdc only.

The address is clearly mentioned on the parcel along with the phone number of both receiver/sender, don't you think it would be wise to call to look for the address.

My consignment no. V49471575 is lost by dtdc on 1st april. Kolkata dtdc is not corporating with me to get my claim amout. They said that i would get the claim amout in 15 days. But two months have passed and nothing happen. Now i have to go to consumer forum and court to get justice. Very very bad response. It consist of mobile. It was lost on 1st april . Your claim officer susmita das called me and tried to mislead me by compensating with me.she is not coperating with me. She is from dtdc kolkata. I want to get resolved immediately otherwise i have to go to court with this matter due to your negligency.

Dtdc showing irresponsibility on the courier service.. Dtdc calicut (Medical collage)... When i tracked it it show it has delivered... And i havnt got the product yet even after a week... When we ask them.. They dont even know where it is... And from their behaviour i think they are not even bothered about it... But this is the first time worst experience from dtdc from one year experience... Your courier service was an ok for me... Please find my courier

I'm sorry to inform that the lady sitting in shivaji nagar (Opp balaji) is most of the time not available.
Once i have been waiting for more than half an hour outside the office as the door is locked
One more time the office boys are there but nobody to take the parcel. They asked me to wait again for another num of hours until the lady comes.
What pathetic service she is giving. Very unprofessional

My consignment number a90180030 is shipped from surat to unnao 209801 on 27th may. It shows could not attempt at kampur but the parcel was for unnao not for kanpur. What is the problem kindly check. I want my parcel to be urgently deliver. It is clearly written on address that the parcel was for unnao but my parcel went to kanpur why that is not my fault na. Kindly reply as soon as possible i need it urgently kindly contact us if there is some problem

Hi,

I sent one parcel from bangalore to dss (Bihar) on 27 th may 2019. After 2days it reached patna and for next 3 days when i tracked it then it was in patna only.

Now today 2 june 2019 when i checked its status then it's showing adress in complete or wrong, however its correct in slip given at time of sending parcel.

I didn't get any type of notification and how come address is incomplete or wrong if it's correct in slip?
I can see in status that it's trying to deliver package to some other location?

Request you to please look into this and send the package to my correct address asap. This is worst type of service from dtdc