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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 23, 2026
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DTDC Courier & Cargo reviews & complaints page 254

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D
Divya Stuti
from Siwan, Bihar
Jun 7, 2019
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Address: Sarda Prasad ghosh lane govind mitra road, patna 80004, Patna, Bihar

The consignment no. B64379581 by the name Neeta Prasad sent by Harsh Purnia from Bangalore to patna has not been received by me. I haven't received any call for conformation of address or any other call from your delivery man and he has created fictitious delivery POD, As your tracking website is showing that my consignment has been successfully delivered but I haven't received neither any call nor any courier by DTDC. So I request you and implore you to look forward into the issue and deliver my consignment as soon as possible otherwise I have to take futher steps and create complaint against your company.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    JYOTI NIRANJAN DHIR
    from Gurgaon, Haryana
    Jun 9, 2019
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    This consignment does not relates to me therefore you are requested to stop this consignment if there is any misshaping with this consignment I will not responsible your co. Will be responsible

    Regards & thanks

    Jyoti Niranjan

    Dear Customer, your consignment with tracking number V52507926 has been booked. Track your parcel at tinyurl.com/y3d9lzho

    This consignment does not relates to me stop this immediately
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Permuddannaya
      from Mumbai, Maharashtra
      Jun 7, 2019
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      Address: 560012

      I recently did speed courier services using DTDC service. Basically the courier has to be sent from Bangalore to Hyderabad on 5th of June 2019, as per the promise the courier supposed to delivered by 6 June 2019, I am filing a complaint on 7th.

      The service shows false promises and there is no proper customer care response from the DTDC centre, no proper tracking details are available on the website. Even if you approach to the nearest DTDC hub even there you get a proper response.

      The documents which I was sent is very important, and have miss hundred the documents.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        K
        kjayanthreddy
        from Hyderabad, Telangana
        Jun 10, 2019
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        Consignment no. H14224795
        I Posted it to YADADRIBHONAGIRI DISTRICT in TELANGANA
        but it delivered to NIZAMABAD DISTRICT in TELANGANA
        please make it QUICK it is very important must reach on time
        send it to correct address
        RAJAPETA MANDALA SAMIKYA, RAJAPETA VILLAGE, RAJAPETA MANDAL, YADADRI BHONAGIRI DISTRICT, TELANGANA -508116.

        please make the delivery as soon as possible .
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Jun 10, 2019
        Updated by kjayanthreddy
        Today again it came to wrong place instead of going to Destination
        make sure the parcel is delivered to place..

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          A
          anthony87
          from Mumbai, Maharashtra
          Jun 7, 2019
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          Address: Santacruz west, Mumbai City, Maharashtra, 400049

          This is to bring to your notice that I haven't recieved my courier which was booked from kerela on 28 may 2019 and almost 10 days past haven't recieved anythg .

          Requesting you pls deliver the product as I have to go out of Mumbai in 2 days .
          If youl unable to deliver pls send me the address I'll collect myslef .

          Sorry to say entire dtdc service doesn't sounds standard .Hope youll consider and improve

          Thanks
          Anthony
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            suchitrak86
            from Bengaluru, Karnataka
            Jun 6, 2019
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            Address: Cognizant Technology solutions pvt ltd, F2, Manyata business tech park, Nagavara, Bangalore, Karnataka, 560045

            I have checked the consignment status and it is showing me to delivered to security guard. No body contacted me while delivering and even i have not received any mail/sms for the same. I have checked in my office mail room as well as with security guard they are saying as we have not received any courier in your name.

            So request you please provide me a quick update on this what is the current status and when i can expect to get my consignment(V[protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              V
              vibha kulkarni
              from Delhi, Delhi
              Jun 6, 2019
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              I had sent a mango box parcel from Karad consignment no P5110872 it's been redirected. There was a 6 lane missing in the address but the pin code and road no was correct. Now they said the mangoes have gone bad, than they said it's not in a box but a cover which is a lie coz I have a pic of the parcel. Than they said it's too far, now they are saying wrong no if called back. If this is not resolved. I will file a legal complaint in consumer court. It's all a form of harrassment
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Mahesh Raavan
                from Hyderabad, Telangana
                Jun 6, 2019
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                Hi,

                I have sent job offer letter through express delivery of dtdc plus. They guaranteed it will be delivered next day before12pm. The document was not delivered even on the next day. Who is going compensate the loss now.

                These people should be severely penalized for such unprofessional act and playing with future of people. Their license should be revoked. Consignment number E75966254.

                Regards,
                Mahesh
                [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  Ramesh Jyothula
                  from Noida, Uttar Pradesh
                  Jun 6, 2019
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                  Address: Gurgaon, Haryana, 122017

                  I am suppose to get a parcel from banglore to gurgaon. I have tried tracking it on your website n was showing as "delivery attempted but parcel could not be delivered due to unavailability of receiver". I haven't received any phone call from the delivery person. And when i have called gurgaon see. 23 dtdc office, they were not even responding to the issue.
                  Kindly do the needful in receiving my parcel.
                  Tracking id: d43451545
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    A. k pandey
                    from Bhubaneshwar, Odisha
                    Jun 6, 2019
                    May 17, 2024
                    This thread was updated on May 17, 2024
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                    parcel not delivered yet every time it was showing could not attempt (dir)

                    Address: Jaisalmer, Rajasthan, 345001
                    Website: [email protected]

                    My dtdc consignment no - f11321611 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....
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                    A
                    Anil kripalani
                    from Mumbai, Maharashtra
                    Jun 5, 2019
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                    Address: section 17, ulhasnagar 3, 421003

                    With ref to my dtdc plus cosignment booking receipt and cosignmnet no v53647402, my cosignment not delivered today ie 05-june -2019, which is very urgent and valueable for me and i also paid for the same, but cosignment not delivery today bofore time.let me know for what purpose i paid the premium amount for urgent deliver. kind note cosignment is very valueable for me . i just confirmed three times before i booked cosignement from ulhasnagar branch as it was very valuble for me to reach at time.And for delay in service i didnt got any intemation till 1pm on date for holiday cleared as i will arrange for another option the day in morning.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      L
                      lokes68
                      from Puducherry, Puducherry
                      Jun 5, 2019
                      Resolved
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                      Resolved

                      Address: 1, GANESH NAGAR III STREET, PUZHUTHIVAKKAM, CHENNAI - 600 091, 600091

                      Dear Sir,

                      I have ordered Egg Boiler & Bread Toaster through online at www.paizapay.com

                      I paid the entire amount when ordering.

                      They dispatched in on 3rd of June, 2019 at DTDC COURIERS. AIRWAY BILL NO. IS C89388032

                      Through online tracking i came to know that the courier came to pallikaranai office yesterday at 12.47 pm on 4th of June, 2019. Yesterday they went to deliver but they didnt.

                      Today too they started morning to deliver it.

                      At the time 6.31pm today (5th of June, 2019) they delivered it to somewhere. I got email that the package was delivered. But i didnt receive it.

                      How they deliver without confirming the right person.

                      Immediately i tried to speak with them over customer care no. 33004444. But no one is there to pick my call.

                      I have sent an email to them through their website.

                      Kindly take necessary action in this regard.

                      Thanks for understanding.
                      M. Lokesh
                      Jun 5, 2019
                      Complaint marked as Resolved 
                      NOW I GOT COURIER AT 7.30PM.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        T
                        tanya khanna
                        from Delhi, Delhi
                        Jun 5, 2019
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                        Address: New Delhi, Delhi, 110088

                        My consignment number is Z99363366 and through DTDC lite it usually takes 3 4 days but it's been 7 days now and still has not at the place of delivery that's Is Hyderabad. I tried calling the customer care number but no one is picking it up. The customer care support is not replying me back through the mail. Please tell When it gonna be delivered? I booked it on 28th may, 2019 and today is 5th June, 2019. Its been rerouted and again forwarded and it's in MEDCHAL MF since 3rd may and no further movement. Please look into the matter.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          tanya khanna
                          from Delhi, Delhi
                          Jun 5, 2019
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                          Address: New Delhi, Delhi, 110088

                          My consignment number is Z99363366 and through DTDC lite it usually takes 3 4 days but it's been 7 days now and still has not at the place of delivery that's Is Hyderabad. I tried calling the customer care number but no one is picking it up. The customer care support is not replying me back through the mail. Please tell when it will be delivered. It's been so long and the faith in DTDC is fading. I have been trying to be in touch with the DTDC where it is presently since 2 days that is Mechal MF Hyderabad but they are also not picking up the call. No body is answering. Please help.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Akshay Langalia
                            from Jamnagar, Gujarat
                            Jun 5, 2019
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                            Address: 380008

                            My courier showed the tracking that it was delivered to ahmedabad on 1st june. And it’s not reached me yet on 5th of june. I called the local main office the number was out o[censored]se. I called one of the local offices odhav gidc branch, he was very rude with me and he didn’t give me the main office number. I called the kewal kanta road, rakhial branch and the fellow said i am driving and he cut the phone and didn’t give the number. I called the ctm branch, the fellow gave me a number it was out o[censored]se. I can’t get the main office number and none of the offices are replying. I called their national customer care numbers and surprisingly all are out of service. I dialed again and again the ahmedabad landline inquiry numbers and all are out o[censored]se. I would say this is the worst service i have ever seen. I don’t know why they keep such agents who don’t even know how to talk to their customers. It was an important product for treating patients which was delivered and it was held in ahmedabad office for four days and no one is ready to answer. I am attaching the reciept and all details are there within
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            C 89052199 DT. 23.05.2019 To Mumbai still not delivered highly very poor show
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                              K
                              Khakna
                              from Asansol, West Bengal
                              Jun 5, 2019
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                              Address: Asanosl SSH, Burdwan, West Bengal, 713301

                              Sir i booked for an article delivery to salt lake, kolkata-700091 from asansol-713301 on 29th may, 19 around 11 am. But till now it was not delivered to the address or not returned to asansol. When i checked tracking result through online, found that the article was received at facility, dtdc salt lake, kolkata on 30th may, 19 at 01.24 pm. But till date no further process is done.
                              Please look into the matter. It is very important paper. If it is not possible to deliver please return it back.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                sudeep singhania
                                from Delhi, Delhi
                                Jun 4, 2019
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                                Address: Kalina CST Road Santacruz East, Mumbai City, Maharashtra

                                I had received an confirmation on delivery of my parcel (ref no. X[protected] to be delivered by DTDC agent (contact number [protected]) however the physical delivery has not yet come.

                                When i contacted the DTDC agent he is just saying he will confirm the status in sometime and checking the issue with delivery boy. He is not responding to the calls as well.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My consignment no is V54388644. I was supposed to get a courier from West Bengal booked on 31st May but on 3rd June it is showing delivered when I didnt even receive calls from them. And now i dont know where is my courier. It has got very important documents
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                                  V
                                  vimle
                                  from Mumbai, Maharashtra
                                  Jun 4, 2019
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                                  Address: 560029

                                  I did not get parcel. Upon checking yesterday (3rd june, 2019) status : not delivered (Receiver requested delivery on another date - (Cir).

                                  But i did not get any call from courier boy. Nobody called me. Today's status (4th june, 2019): not delivered (Consignment redirected)

                                  Every 30 minutes i was checking tracking status. That courier person is fraud. He updated false info. He never called me.

                                  Tracking no. H14556722

                                  Dtdc is worst service. I will request the concerned person not send from dtdc.
                                  Many times i wrote dtdc about shipment. They never reply. I made many complaint in dtdc website. But they did not reply.

                                  My address:
                                  Accenture services (P) ltd.
                                  Dr. Mh, prestige technopolis 1/8, marigowda rd, adugodi, bengaluru, karnataka 560029

                                  Vimlendu shankar!
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I was supposed to get a courier but i havent received yet and instead its showing on tracking status delivered ...what an unprofessionalism...and the worst ur people are not co-operating also ...i am gonna file complaint...i[censored] people cant provide service then what the hell are u charging from us
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                                    V
                                    vkmlawyer
                                    from Gurgaon, Haryana
                                    Jun 4, 2019
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                                    Address: Ashok Vihar, Phase II, New Delhi, Delhi, 110052

                                    I booked 2 packets with dtdc at delhi high court franchisee. Booking nos. Are z91576141 & z91576144. The destination was distt. Jhajjhar, haryana-124105 on 29th may 2019. I was charged rs. 50 each. On tracking the courier, it is showing that it is a nonserviceable area, why it was booked, or it should have been told at the booking point only, i could have sent it by another good quality service providers. It was a legal notice, which requires timely delivery.
                                    I need refund with compensation. Even i have not received back the courier.

                                    Vipin kumar mittal
                                    Advocate
                                    [protected]@gmail.com
                                    [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Your shipment No H87633446, by DTDC is Out for Delivery on 29-05-19, . Track @ http://tinyurl.com/yycnzbzm

                                    Above is tracking information.

                                    It's is very urgent consignment, pl do needful.
                                    Your Sarvis is very poor and nobody is their to give any answer.
                                    Pali 306401 office is closed and contact Parson is not attending call .
                                    Costumer care number is also not in use so what can I do .

                                    I think I have to go to the consumer court today. They will ask you every think.
                                    Good bay .

                                    Yogendra saini
                                    [protected]
                                    My father sent me courier from phagwara (punjab) to chandigarh (1484/1, Sec-30B) chandigarh. But i didn't received any courier and when i tracked that courier, it shows delivered to me. That courier is very important because it had my important documents. so kindly help me

                                    Thanks & Regards
                                    Sandeep - [protected]
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                                      Mahvish Ashfaque
                                      from Delhi, Delhi
                                      Jun 4, 2019
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                                      Address: Sector 12, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      This is the worst courier service ever i have encountered. Trying to track it daily and contact to the nearby dtdc office. Everytime they are answering i will update you wait for sometime. And with no positive response. And also now ignored to pick up the phone.
                                      This is the worst experience of courier service ever and should not have taken more than 3 days but its almost 5 days no response. I even dont know where is my parcel. This much ignorance towards their work is so unacceptable.
                                      My docket no. Was z99989975
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      My parcel is undelivered. Please get it delivered by tomorrow on urgent basis.
                                      It has been over 5 days, yet the parcel returned I delivered.
                                      It contains gifts for my nephews birthday, I am really disappointed. Please help me out
                                      What type of delivery is happening in banjarahills ?...its really very dissappointed and Ridiculous...my item was pending since 3 days not yet to deliver...i am calling to each branch of DTDC of banjarahills but there is no responce from them...please do needfull or else unnecessary i ll give a police copmlain. plz call me to [protected]/[protected]
                                      On my packet, i have clearly mentioned my address and phone number, no body called me and just put the consignement redirected. It is very important for my brother. In this packet, i am sending medicines for my brother. Please have a look.
                                      Hi, I had parcelled 1 kg chocolates from Bangalore to Kolkata for my family. After opening the box once delivered my parents found only one chocolate in the box. Everything else is missing.
                                      DTDC staffs has stolen the chocolates. Can you take immediate action ASAP.
                                      Shame on your service DTDC ..
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