DTDC Courier & Cargo Complaints & Reviews

My consignment number is Z99363366 and through DTDC lite it usually takes 3 4 days but it's been 7 days now and still has not at the place of delivery that's Is Hyderabad. I tried calling the customer care number but no one is picking it up. The customer care support is not replying me back through the mail. Please tell when it will be delivered. It's been so long and the faith in DTDC is fading. I have been trying to be in touch with the DTDC where it is presently since 2 days that is Mechal MF Hyderabad but they are also not picking up the call. No body is answering. Please help.

My courier showed the tracking that it was delivered to ahmedabad on 1st june. And it’s not reached me yet on 5th of june. I called the local main office the number was out o[censored]se. I called one of the local offices odhav gidc branch, he was very rude with me and he didn’t give me the main office number. I called the kewal kanta road, rakhial branch and the fellow said i am driving and he cut the phone and didn’t give the number. I called the ctm branch, the fellow gave me a number it was out o[censored]se. I can’t get the main office number and none of the offices are replying. I called their national customer care numbers and surprisingly all are out of service. I dialed again and again the ahmedabad landline inquiry numbers and all are out o[censored]se. I would say this is the worst service i have ever seen. I don’t know why they keep such agents who don’t even know how to talk to their customers. It was an important product for treating patients which was delivered and it was held in ahmedabad office for four days and no one is ready to answer. I am attaching the reciept and all details are there within

Sir i booked for an article delivery to salt lake, kolkata-700091 from asansol-713301 on 29th may, 19 around 11 am. But till now it was not delivered to the address or not returned to asansol. When i checked tracking result through online, found that the article was received at facility, dtdc salt lake, kolkata on 30th may, 19 at 01.24 pm. But till date no further process is done.
Please look into the matter. It is very important paper. If it is not possible to deliver please return it back.

I had received an confirmation on delivery of my parcel (ref no. X[protected] to be delivered by DTDC agent (contact number [protected]) however the physical delivery has not yet come.

When i contacted the DTDC agent he is just saying he will confirm the status in sometime and checking the issue with delivery boy. He is not responding to the calls as well.

I did not get parcel. Upon checking yesterday (3rd june, 2019) status : not delivered (Receiver requested delivery on another date - (Cir).

But i did not get any call from courier boy. Nobody called me. Today's status (4th june, 2019): not delivered (Consignment redirected)

Every 30 minutes i was checking tracking status. That courier person is fraud. He updated false info. He never called me.

Tracking no. H14556722

Dtdc is worst service. I will request the concerned person not send from dtdc.
Many times i wrote dtdc about shipment. They never reply. I made many complaint in dtdc website. But they did not reply.

My address:
Accenture services (P) ltd.
Dr. Mh, prestige technopolis 1/8, marigowda rd, adugodi, bengaluru, karnataka 560029

Vimlendu shankar!

I booked 2 packets with dtdc at delhi high court franchisee. Booking nos. Are z91576141 & z91576144. The destination was distt. Jhajjhar, haryana-124105 on 29th may 2019. I was charged rs. 50 each. On tracking the courier, it is showing that it is a nonserviceable area, why it was booked, or it should have been told at the booking point only, i could have sent it by another good quality service providers. It was a legal notice, which requires timely delivery.
I need refund with compensation. Even i have not received back the courier.

Vipin kumar mittal
Advocate
[protected]@gmail.com
[protected]

This is the worst courier service ever i have encountered. Trying to track it daily and contact to the nearby dtdc office. Everytime they are answering i will update you wait for sometime. And with no positive response. And also now ignored to pick up the phone.
This is the worst experience of courier service ever and should not have taken more than 3 days but its almost 5 days no response. I even dont know where is my parcel. This much ignorance towards their work is so unacceptable.
My docket no. Was z99989975

How could the courier person say that the 'not delivered (Address incomplete or wrong - (Cir)'. At the same address about a week ago, a package was delivered using dtdc only.

The address is clearly mentioned on the parcel along with the phone number of both receiver/sender, don't you think it would be wise to call to look for the address.

My consignment no. V49471575 is lost by dtdc on 1st april. Kolkata dtdc is not corporating with me to get my claim amout. They said that i would get the claim amout in 15 days. But two months have passed and nothing happen. Now i have to go to consumer forum and court to get justice. Very very bad response. It consist of mobile. It was lost on 1st april . Your claim officer susmita das called me and tried to mislead me by compensating with me.she is not coperating with me. She is from dtdc kolkata. I want to get resolved immediately otherwise i have to go to court with this matter due to your negligency.

Dtdc showing irresponsibility on the courier service.. Dtdc calicut (Medical collage)... When i tracked it it show it has delivered... And i havnt got the product yet even after a week... When we ask them.. They dont even know where it is... And from their behaviour i think they are not even bothered about it... But this is the first time worst experience from dtdc from one year experience... Your courier service was an ok for me... Please find my courier

I'm sorry to inform that the lady sitting in shivaji nagar (Opp balaji) is most of the time not available.
Once i have been waiting for more than half an hour outside the office as the door is locked
One more time the office boys are there but nobody to take the parcel. They asked me to wait again for another num of hours until the lady comes.
What pathetic service she is giving. Very unprofessional

My consignment number a90180030 is shipped from surat to unnao 209801 on 27th may. It shows could not attempt at kampur but the parcel was for unnao not for kanpur. What is the problem kindly check. I want my parcel to be urgently deliver. It is clearly written on address that the parcel was for unnao but my parcel went to kanpur why that is not my fault na. Kindly reply as soon as possible i need it urgently kindly contact us if there is some problem

Hi,

I sent one parcel from bangalore to dss (Bihar) on 27 th may 2019. After 2days it reached patna and for next 3 days when i tracked it then it was in patna only.

Now today 2 june 2019 when i checked its status then it's showing adress in complete or wrong, however its correct in slip given at time of sending parcel.

I didn't get any type of notification and how come address is incomplete or wrong if it's correct in slip?
I can see in status that it's trying to deliver package to some other location?

Request you to please look into this and send the package to my correct address asap. This is worst type of service from dtdc

Tracking showing parcel returned as address is incomplete
But provided address is correct. I have sent so many parcel to this address. Its delevired on time always. They would have call my number or respective person to get clear address. I hope for that purpose only we are mentioning mobile number in the parcel. Parcel needs to be reach tomorrow. Its quite urgent. Please look into to this asap.

Tracker says unable to deliver because of wrong address.
Why there was no call to the person to whom the package was supposed to be delivered?
I have not provided wrong address. If there was any doubt why didn't i get any call?
This is an important courier and it needs to be delivered by tomorrow. Please provide update to it. I have also dropped mail to customer support.
Please look into it immidiately.

Hi, my brother sent a package to me from bareilly uttar pradesh to bangalore on 27th may 2019 which was supposed to be delivered by 30th may 2019. Package is sent to bangalore dtdc office in itpl backgate whitefield. But the office is closed from 3-4 days and owner of the office mr. Pradeep is on vacation. My package is locked in his office and he is not ready to deliver it before next 2-3 days. He is talking rudely over phone and lying. When i first called him, he said it is a wrong number and he is not from dtdc. Later when i went to their dtdc hub office, then he told that he has delivered the package to my office mail room. When i went to the office mail room, package was not there. Then he said it is locked in his office and office is closed. This is disgusting and making fool of the customers. Kindly help in getting my package back asap and put penalty on this dtdc office for doing this with the customers.

Pradeep contact number - [protected]

This is with reference to tracking no
Z94128499... Since last week shows in transit but not received... Kindly look into it as it has stuff worth 5 k
2 sarees
1 dress material
I hv to submit further... Pls revert as i’m stuck
I regularly send n receive the couriers and have not really faced such issues... Kindly look in the matter n revert asap

Thanks

Tracking nos - z88427660 please check from last 18 may status is showing the same and when i called this nos the guy who picked courier from me contactnos - [protected]
He told me on 20 may that something misprint in your parcel so he came to me on 21st and again he has written everythinh where is to be send
Again i have checked the status then i called him he said the courier boy went to your office but they denied to recieve
He always told me false statement

Then on 23rd again i called me whats the status please gimme my documents
He said your parcel will come in some days, there is some issue

I said ok but gimme before 25 and again on 25 i called him still he said once i will recv then i will handover u
Then i called your customer care
He conference with mr yatender
He promised me that it will deliver day before yesterday as he promised
Then yesterday i called him again he said just give me one day only but still he didnt revert me and courier didnt deliver yet
And by today when i called him, he was not at courier store

What should i do
I have booked on 16 may and today is 1 june

I m fed up from your service
Every executive gaving me false and wrong promises and statement.

Its a very important document inside the parcel

Why are you not understanding
17 days done

How much more time you will take?

Mr yatender contact nos[protected]

They are charging the shipment charges more than specified. (They charged 140rs to send a normal courier from hyderabad to bangalore that too eventhough the parcel included only xerox copies of documents).

From the same dtdc if i sent courier from davangere to noida they are charging 60rs.

But here they are charging it 140rs.

They are simply charging without thinking about the desired charges.

Sir, a courier was about to come from delhi to pune, owner name is mr. Tilak raj. The tracking id no is d51043488. This was send from delhi on dated 25th of may. But d last update is only 29th of may. They did try to send my courier on my address, when i want to contact the carrier, he dint pick up d phon. They r making me fool. Very disgusting people.