DTDC Courier & Cargo Complaints & Reviews

Tracking showing parcel returned as address is incomplete
But provided address is correct. I have sent so many parcel to this address. Its delevired on time always. They would have call my number or respective person to get clear address. I hope for that purpose only we are mentioning mobile number in the parcel. Parcel needs to be reach tomorrow. Its quite urgent. Please look into to this asap.

Tracker says unable to deliver because of wrong address.
Why there was no call to the person to whom the package was supposed to be delivered?
I have not provided wrong address. If there was any doubt why didn't i get any call?
This is an important courier and it needs to be delivered by tomorrow. Please provide update to it. I have also dropped mail to customer support.
Please look into it immidiately.

Hi, my brother sent a package to me from bareilly uttar pradesh to bangalore on 27th may 2019 which was supposed to be delivered by 30th may 2019. Package is sent to bangalore dtdc office in itpl backgate whitefield. But the office is closed from 3-4 days and owner of the office mr. Pradeep is on vacation. My package is locked in his office and he is not ready to deliver it before next 2-3 days. He is talking rudely over phone and lying. When i first called him, he said it is a wrong number and he is not from dtdc. Later when i went to their dtdc hub office, then he told that he has delivered the package to my office mail room. When i went to the office mail room, package was not there. Then he said it is locked in his office and office is closed. This is disgusting and making fool of the customers. Kindly help in getting my package back asap and put penalty on this dtdc office for doing this with the customers.

Pradeep contact number - [protected]

This is with reference to tracking no
Z94128499... Since last week shows in transit but not received... Kindly look into it as it has stuff worth 5 k
2 sarees
1 dress material
I hv to submit further... Pls revert as i’m stuck
I regularly send n receive the couriers and have not really faced such issues... Kindly look in the matter n revert asap

Thanks

Tracking nos - z88427660 please check from last 18 may status is showing the same and when i called this nos the guy who picked courier from me contactnos - [protected]
He told me on 20 may that something misprint in your parcel so he came to me on 21st and again he has written everythinh where is to be send
Again i have checked the status then i called him he said the courier boy went to your office but they denied to recieve
He always told me false statement

Then on 23rd again i called me whats the status please gimme my documents
He said your parcel will come in some days, there is some issue

I said ok but gimme before 25 and again on 25 i called him still he said once i will recv then i will handover u
Then i called your customer care
He conference with mr yatender
He promised me that it will deliver day before yesterday as he promised
Then yesterday i called him again he said just give me one day only but still he didnt revert me and courier didnt deliver yet
And by today when i called him, he was not at courier store

What should i do
I have booked on 16 may and today is 1 june

I m fed up from your service
Every executive gaving me false and wrong promises and statement.

Its a very important document inside the parcel

Why are you not understanding
17 days done

How much more time you will take?

Mr yatender contact nos[protected]

They are charging the shipment charges more than specified. (They charged 140rs to send a normal courier from hyderabad to bangalore that too eventhough the parcel included only xerox copies of documents).

From the same dtdc if i sent courier from davangere to noida they are charging 60rs.

But here they are charging it 140rs.

They are simply charging without thinking about the desired charges.

Sir, a courier was about to come from delhi to pune, owner name is mr. Tilak raj. The tracking id no is d51043488. This was send from delhi on dated 25th of may. But d last update is only 29th of may. They did try to send my courier on my address, when i want to contact the carrier, he dint pick up d phon. They r making me fool. Very disgusting people.

No action was taken regarding my parcel which was dispatched from yamunanagar on 24 april 2019 for bhubaneswar. It is a very important parcel and had made so many efforts, have called the dtdc team i don't know how many times i have called them, requested them to take an action. They have given me a complaint number since 9 days which is (Your case no. Is 14577088 for dtdc c/n no. Z94868399, we will revert soon with further details.) this is so unprofessional and irresponsible of them that after knowing the importance of parcel still they are not taking any action. This is really unprofessional for such a big company.

Respected Madam/Sir

I have mailed many times regarding my consignment no V53834867 .I have send shipment through your courier to Amazon teknolgic 618/1 pipardi ni pole, opp to haja Patel sons, relief road., Ahemdabad, Gujarat-380001on 16.03.2019 .In your tracking status it has been updated as the product has been reached to the destination place on 22.03.2018 but The amazon authorities have confirmed that they have not received the shipment to the destination adress.The amazon is asking to produce a POD copy to initiate my refund . And for past 2 month i am struggling to get the POD copy.I have sent many mails regarding this there is no response for that mail.I have raised complaint in your website with ticket no 14358372 till now I have not received any mail regarding this ticket no.I have also sent a mail to [protected]@dtdv.com regarding this ticket no there too no reply. I have twitted in your DTDCSUPPORT also there is no response also. Why to run a customer care center when u are not ready to reply for complains.I have asked to produce the POD copy for many times through mail and I have called many times to my branch office Trichy at karumandapam.The manager is not properly responding to me.The manager is asking me to call the manager at Ahemedabad .They are not picking up the mobile, also if they pick up the call they are not responding properly.I have under gone mental agony regarding this issue. I do not have any idea of what happened to my shipment.I am very much disappointed with their service.kindly do the needful.

Booked consignment no b64869265 at bangalore on 28.05.2019 and still not delivered at mangalore. Important papers were there in the consignment
My queries to dtdc, urwa office, mangalore not only answered. My queries of non delivery even after 24 hours, i had to face a hostile reply and was told to take delivery at their convenience.
More than 60 hours have elapsed and still not delivered. Very very poor service
.
Ordinary post of india post reaches faster

C/N NO - D50906958 DATED - 17.05.2019
Received Date - 28.05.2019
Client Name & Ph. no - Somnath Pandey (Style Bazzar, Howrah)
Mobile no - [protected] or [protected]
mail id - pandey.[protected]@gmail.com

As per above C/N no the material send it Assam to Odisha . Destination address is Balugaon, Style Bazzar, Pin no 752030.
Our complain that the material found in broken condition in our destination place.
We are provide best price for best service but responsibility is not given from your end.
We are just informed you that the situation. Hope you will take an action from your end & also provide best solution.

On 25th may we booked one consignment from kuppam (Ap) to vadodara (Gujarat) via air mode and 27th may the same reached to gujarat. Regret to inform you that from 27th to 29th may we were continuously following with dtdc team to deliver the same and they were giving different excuses and finally we sent our person to collect the same but they didn't respond and also not handed over the consignment to us. This is really very unprofessional behavior from dtdc and we are disappointed with the same.
Now, if we don't receive the consignment by 30th morning @10am we will lose the big order from our customer.
Below is the tracking no. D50787767

I had booked a consignment from trivandrum to be shipped to badhohi, up through dtdc courier after getting confirmation from the courier agency that they would be able to deliver at bhadohi. (Consignment no. D[protected]. It is a carpet bought from naz industries, bhadohi throgh amazon, i returned the carpet to naz industries, bhadohi as per the return policy of amazon by paying rs 950/- as courier charge to dtdc. However, the consignment has not reached the addressee till date. When i contacted naz industries, they have informed that the dtdc courier has never contacted for delivery. I am not getting any response from dtdc and i do not know where the consignmen has gone. Iam afraid i lost the carpet and rs 950/- paid as courier charge.

Kindly help

Ayaz m ziyad

When i track it showing as out for delivery nd later as customer unavailable... But i was in home oly my tracking id is z88781089... They haven't made any call and even chennai customer care is not responding ro my call... Worst service ever i had... After 2 a ya dey wil say no service area... But i have courier offz just 15 minutes next to my home

Had booked a courier to be delivered to eluru on 6th may at dtdc courier office opp ccpl malkajgiri. Till today the product was not delivered, when cheked in the website it says courier returned to the hub, on 16th may. Though phone number was given it was not notified secondly have been calling the office from that day but till day no response and not where abouts of the product. I doubt since it is a fashion jewellery the staff might have taken it. The consignment number is h14495317

I have ordered photo frame and it was totally damaged.. Glass over the frame is broken due to that photo inside the frame is also scratched so i cant fix it by anyways.. The whole frame is break down.. Packing is too poor.. Things like this needs good packaging, now who is responsible for this? How nd when can i get my money or parcel back? Look into this matter urgently its not just about things also about someone's feelings for the gifts

Consignment number :z8881286

Iam devinder singh. I had given one envelope weighing 57gm and paid rs90/ to your franchise aastha courier, air force area jodhpur, rajasthan on 24may2019 (8:00 pm) i was given tracking numberz99934335. Your franchise had despatched that envelope on 27may2019 ie two days delay despatch. The envelope was addressed to sukhpreet rakhra ludhiana-10 punjab. Iam very much disappointed with the service of dtdc and the sense of responsibility of your franchise. Take action against franchise

Dear sir,

This is to bring to your notice that we have lost 2 consignment which was booked through dtdc courier. Please find the details and share the pod.

1. Docket no :d42763466 bill amount is rs.1.14 lac, booked to hubli.
2. Docket no : b80274570 bill amount is rs.38 k, booked to mysore.

Please support us since 2 lakhs rupees material.

My tracking no is-a90148009 my parcel has been delivered to the wrong address it was suppose to be delivered to naila - janjgir (Chattisgarh) but it is showing delivered to bilaspur (Chattisgarh) how they can deliver to the wrong city i have given all the details correct the zip code was of naila - janjgir so how can they deliver it to bilaspur such a bad service

I have purchased material from vendor based in mumbai. After receiving purchase order from my company vendor dispatched material through dtdc courier on 26 april 2019 from mumbai ghatkhopar to nagpur. However due to some reason material could not be delivered at its destination and went return to mumbai.
After return, i have tracked that courier by tracking number, it is showing dilivered to mumbai. But when i asked to them, they didnt recieved it at all.
Then i contacted dtdc eprson for the same, but he also dont know its gone. And still they are finding that courier even after a month. Cost of that material is approximatly 2 lacs.