On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
458
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4987 8888  [Delhi Customer Care]
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+91 75 0690 8093  [Mumbai Customer Care]
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+91 75 0690 8098  [Mumbai Customer Care]
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+91 75 0690 8094  [Mumbai Customer Care]
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+91 20 2614 0422  [Pune Customer Care]
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+91 15 1025 1720  [Jaipur Customer Care]
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+91 14 1400 8410  [Jaipur Customer Care]
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+91 79 2656 0158  [Ahmedabad Customer Care]
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+91 79 2656 0598  [Ahmedabad Customer Care]
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+91 75 0690 8091  [Mumbai Customer Care]
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+91 75 0690 8092  [Mumbai Customer Care]
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+91 83 7700 5342  [Delhi Customer Care]
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+91 83 7700 5345  [Delhi Customer Care]
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+91 83 7700 5344  [Delhi Customer Care]
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+91 20 2614 0433  [Pune Customer Care]
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+91 83 7700 5366  [Delhi Customer Care]
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+91 75 0690 8095  [Mumbai Customer Care]
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+91 83 7700 5343  [Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
458
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo Complaints & Reviews

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On-Dot Couriers & Cargo — delivery issue

 Basant Lal Tyagi on Jan 20, 2018
Dear sir/mam
I had booked a courier on dated 15/jan/2018 from paonta sahib to sonipat having awb [protected]. It reached to naraiyan couriers on 18/jan/2018.
After taking long followups, till date it is not delivered and when i asked to send someone for pickup, subhash chowk office personnel telling that it is with courier boy and he is in delhi.
That courier is having necessary documents which are required for tomorrow only. This is very disappointing for me.
Please look into the matter and do favor to deliver it today only....
Complaint comments  Read comments Complaint category Education

On-Dot Couriers & Cargo — non delivery of parcel

 Bholi Jindal on Jan 17, 2018
I couriered a parcel from patiala to kanpur on 08.01.2018. Consignment no is [protected]. Parcel reached kanpur on 10.01.2018. But the same has not been delivered even after one week. Parcel is very important for me as it contains some medicines etc for my son who is a student of iit, kanpur. What is my fault in this. I tried to make contact with your office at patiala but they do not bother to take the call. Then i talked to their office at kanpur, they assured me to deliver the parcel on 15.01.2018at every cost but to my surprise it has not been delivered till date. So, i have no other alternative...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — delivery issue

 Apurvkhandelwal on Jan 16, 2018
Hello ondot team,

I booked a parcel through your courier service on 13th of january 2018 form delhi to bawal. Consignment number of that parcel is [protected]. That should be delivered on 14th on jan that material is very important and the courier which had to be delivered urgently but there has been a delay.

The contact numbers provided in your website seem to be fake as its always switched off, or no response on any number. Worst courier service....
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — delivery took 6 days

 Prakriti Utsav on Jan 16, 2018
Consignment number [protected] booked on 11 jan reached its destination on 13th jan. Showing out for delivery since 13jan but is not delivered even on 16th jan 11:43 am.
Kindly return my charges which i paid for the courier if your company is not responsible enough to give delivery on time.
I will never send any courier via on dot in future.
Worst services....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — some items missing in packet

 leon17 on Jan 5, 2018
My consignment no: [protected]

I have not got full packet of this courier. Some items are missing. Above packet weight was 4 kg when it was booked. Courier slip is attached. But i have got 2.6 kg weight of packet.

Packet is showing clearly that it was opened.

I need my full things. Otherwise i will have to take legal action.

My phone number is [protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — undelivered courier

 harpreett on Jan 5, 2018
Again reminder

After no. Of reminders & phone calls to[protected], [protected], [protected] but till today my courier is still missing & on dot team unable to answer. So this is humble request to you plz trace my courier. I hd delivered this courier on 8.12.2017 from chandigarh to mumbai but un delivered, & tracking details shows in transit. This is my reminder complaint because no action was taken on my last complaint. If any other dircet complaint cell is available plz let me know or plz sort out my issue....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — undelivered courier

 harpreett on Jan 1, 2018
Respected sir/ mam

My very important letter is still missing till today (1.01.2018). After no. Of reminder calls to sec. 47/c, chandigarh dealer & no. Calls to mentioned no., no body bothered about my document. So this is my humble request to you plz trace my document. Doc. No.: [protected]. Submitted date: 8.12.2017. Delivery destination: mumbai...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — courier not delivered

 Tao Oo on Dec 29, 2017
Sir,
On 16 dec 2017 i was not received my courier due to (On-dot couriers) delivery boy mistake and my delivered address was right. So please resolve this query and tell me why my courier is not delivered till date 29 dec 2017 and it is an urgent courier of mine. So please solve my query immediately.
Courier no
Consignment no: [protected]

Regards
Sunil chaudhary
[protected]...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — consignment not delivered and stuck in jagat puri (delhi) since 9th dec 2017

 Kusumita Sharma on Dec 14, 2017
Consignment no: [protected]

Dear sir/ma'am,

I have couriered my consignment on 6/12/2017 from ajmer. Delivery place is "senior administrative officer (Recruitment), central pollution control board, parivesh bhawan, east arjun nagar, shahdara, delhi-110032".

As per tracked details it was stuck in jagatpuri (Delhi) since 9th dec 2017. I also try to contact with customer support by mail and phone, till yet i didn't receive any revert. I really disappoint with on dot courier service.

My documents due date is 17/12/2017. Till yet i'm not receiving...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — did not receive parcel in over 30 days, customer care was rude and unprofessional

 rahul_reaper on Dec 11, 2017
Issue for tracking id : [protected] originally sent from bhuntar (Kullu) to mumbai.
I have been waiting for my courier for 30 days now. The reason listed is "door locked", but in reality i never received any call from delivery person.
I just want them to send this parcel to any mumbai office of theirs, and i would personally collect this item for there.

But the whole support is very unorganized and are denying any support.
I want to highlight name of mr. Satyendra, who has been rude and purposefully denying helping me out. Customer care is not even receiving call...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — parcel not delivered yet

 7877697040 on Dec 8, 2017
I have sent a packet to hyderabad by on dot courier service, tracking no. [protected] on 16.10.2017 but it is not delivered till yet.

I am highly disappointed with the services of on-dot courier.

I have called on customer care several times and also send mail on customer care email id but no one is responding on my calls or emails....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — parcel missing

 M Dinesh on Dec 7, 2017
Dear sir,
We have send one no. Parcel from hissar to kalamboli through doc. No.[protected] dated 30.11.2017. Till today we have not received any parcel. No proper response from your side. All phone nos. Of your mumbai office are not in service. So please trace out this parcel. It is very urgent. We are contineously following but no response from your side.
My contact detail is
Dinesh mittal [protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — amritsar ondot courier services hopeless

 Alpna Garg on Dec 2, 2017
On dot courier in amritsar. So muuhch poor services. I had courier on 27.11.2017 till 2nd dec. 2017 customer is not received his parcel. There delivery persons are so much careless persons.. Doesn't bother about customer's harassment.. So hopeless services in amritsar. Punjab. I suggest choose another option to courier. Full address of this courier agency is..

Ram bagh new civil hospital,
National shopping complex
Shop no. 5
On dot courier
Amritsar

I request to take action so that any other persons will not b harrassed.

Note....
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — product delivered

 Nikhita Agarwal on Dec 1, 2017
Consignment number [protected] not yet delivered.. The courier service has it for the past 3 days.. No updates about the package yet available on site neither the people have any information about it.. Sent the parcel on 27th november 2017, the parcel has not reached the destination.. Highly disappointed by the services.. Never use this service again - advice to all people...
Complaint comments  Read comments Complaint category Computer Hardware

On-Dot Couriers & Cargo — consignment misrouted and not delivered and not delivered yet

 Karan221 on Nov 28, 2017
I have send a courier through ondot courier services on 6th nov 2017 and it is found that the courier has not delivered yet and by tracking consignment number it shows SHIPMENT ON HOLD
REASON :CONSIGNMENT MIS ROUTED
Courier has contain my private information and it is very useful for my organisation. Kindly advise me

POD NO [protected]...
Complaint comments  Read comments Complaint category Banks

On-Dot Couriers & Cargo — courier yet not received as from 25 days from zirakpur to ludhiana

 ritank arora on Nov 25, 2017
My company courier me a parcel 30 october n which i am following the courier office at ludhiana from last 2 weeks but they are saying that they have forwarded to raj rani enterprises but they told that they have not received... My awb no. [protected] that parcel contains very important things... But nobody at this courier bothered to listen... No one picks the phone... Deliver my courier... Or give money back with compensation or i will go to consumer court....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — complain for on dot courier services

 hemakhemka on Nov 18, 2017
Tracking number: [protected].... I hv placed my order on 1 november with a online site.. And they shipped it tgrough on dot courier service.. Which is hell pathetic.. No one receives any calll.. No customer care.. No resoonse.. Tracking shows forward to ashoke barik (Dum dum)... Ipon chrxking on google i seee so many complains on his name.. May be. Tbis guy is fraud.. If i dont get my parcel. I will file. Acse against on dot and ashoke barik...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — couriers are hold of dhfl bhilwara location

 Mahaveer Inani on Nov 15, 2017
Dear team,

Our couriers not received at their location from many days.

Our business has stopped and as a corporate company our business reputation is at stake.

Hold pod details given below. Please look into the matter and do needful on urgent basis.

S. No. Date pod
1 28/10/2017 [protected]
2 28/10/2017 [protected]
3 28/10/2017 [protected]
4 30/10/2017 [protected]
5 30/10/2017 [protected]
6 30/10/2017 [protected]
7 30/10/2017 [protected]
8 30/10/2017 [protected]
9 30/10/2017 [protected]
Complaint comments  Read comments Complaint category Loans

On-Dot Couriers & Cargo — still not delivered

 ashish2soni on Nov 13, 2017
Hi...

I have couriered 6 wedding invitation from this bloody courier company and still my relatives are waiting for their wedding invitation... Its been 5 days and this company can't delivered the product from jaipur to delhi even after 5 days. Its a type of insult. Tracking no [protected] & [protected]
Either delivered this tomorrow or refund my money with compensation.


Thanks & regards
Aashish singh soni
Mob [protected]...
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — courier awb 816663661, 816663662

 Kawal4572 on Nov 9, 2017
I have send 2 courier packets. One for pathankot (Awb[protected] and other lakhimpur khiri (Awb[protected]. I have send the courier to faridabad agency on 02 nov 2017. And they told me that it will be delivered till 2-3 days. But it was not delivered. Later when i went to them they gave me a contact number and told he will solve your problem. And i am calling that ambala landline number[protected]. But no response from them. And one mobile muber said the mobile number you gave has no response. But i have given them the new number next day itself. I tried checking online. It shows on the way since...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

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