On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
441
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4987 8888
[Delhi Customer Care]
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+91 75 0690 8093
[Mumbai Customer Care]
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12
+91 20 2614 0422
[Pune Customer Care]
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13
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9
+91 75 0690 8098
[Mumbai Customer Care]
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6
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3
+91 75 0690 8094
[Mumbai Customer Care]
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22
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19
+91 15 1025 1720
[Jaipur Customer Care]
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5
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3
+91 14 1400 8410
[Jaipur Customer Care]
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7
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6
+91 79 2656 0158
[Ahmedabad Customer Care]
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7
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6
+91 79 2656 0598
[Ahmedabad Customer Care]
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5
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5
+91 75 0690 8091
[Mumbai Customer Care]
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7
+91 75 0690 8092
[Mumbai Customer Care]
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+91 83 7700 5342
[Delhi Customer Care]
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3
+91 83 7700 5344
[Delhi Customer Care]
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3
+91 20 2614 0433
[Pune Customer Care]
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5
+91 83 7700 5366
[Delhi Customer Care]
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13
+91 83 7700 5345
[Delhi Customer Care]
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5
+91 75 0690 8095
[Mumbai Customer Care]
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+91 83 7700 5343
[Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
441
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo related photos (88)

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On-Dot Couriers & Cargo Complaints & Reviews

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On-Dot Couriers & Cargo — couriers are hold of dhfl bhilwara location

 Mahaveer Inani on Nov 15, 2017
Dear team,

Our couriers not received at their location from many days.

Our business has stopped and as a corporate company our business reputation is at stake.

Hold pod details given below. Please look into the matter and do needful on urgent basis.

S. No. Date pod
1 28/10/2017 [protected]
2 28/10/2017 [protected]
3 28/10/2017 [protected]
4 30/10/2017 [protected]
5 30/10/2017 [protected]
6 30/10/2017 [protected]
7 30/10/2017 [protected]
8 30/10/2017 [protected]
9 30/10/2017 [protected]
Complaint comments  Read comments Complaint category Loans

On-Dot Couriers & Cargo — still not delivered

 ashish2soni on Nov 13, 2017
Hi...

I have couriered 6 wedding invitation from this bloody courier company and still my relatives are waiting for their wedding invitation... Its been 5 days and this company can't delivered the product from jaipur to delhi even after 5 days. Its a type of insult. Tracking no [protected] & [protected]
Either delivered this tomorrow or refund my money with compensation.


Thanks & regards
Aashish singh soni
Mob [protected]...
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — courier awb 816663661, 816663662

 Kawal4572 on Nov 9, 2017
I have send 2 courier packets. One for pathankot (Awb 816663661) and other lakhimpur khiri (Awb 816663602). I have send the courier to faridabad agency on 02 nov 2017. And they told me that it will be delivered till 2-3 days. But it was not delivered. Later when i went to them they gave me a contact number and told he will solve your problem. And i am calling that ambala landline number 0171-4007977. But no response from them. And one mobile muber said the mobile number you gave has no response. But i have given them the new number next day itself. I tried checking online. It shows on the way since...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

On-Dot Couriers & Cargo — my courier still not delivered

 anshuls83 on Nov 6, 2017
Hi, my courier to Mumbai with docket no. [protected] is still undelivered. It was dispatched on 28th Oct'2017. None of your customer care numbers work. Also details on website are not regularly updated. The courier's delivery is urgent for me. Kindly provide the delivery status as it's already 10 days since the dispatch. I just wish on dot could behave like a professional courier company....
Complaint comments  Read comments [1]Complaint category Products & Services

On-Dot Couriers & Cargo — parcel misplaced

 Diwanshu Jaswal on Nov 3, 2017
Hi...

I have been tracking this courier since last 3 days & its still showing on portal at ks enterprises (Gurgaon). When i called ks enterprise, they denied about it. Please find out where is my courier.

My courier has not delivered to me yet.
Please check & share current status for consignment number | [protected].
This courier has very important documents in it & i am already very late to submit it.

Please revert immediately or call me.
Also share ur contact number as all the numbers given on your website are wrong/incorrect/out...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — product not delivered yet

 Farzana Rahman on Oct 30, 2017
Hi, i was suppose to receive my product on 28th october but nothing has been conveyed to me.. No response even after mailing. Please send my product fast. I need it or call me if its not possible.. My tracking id is also not showing anything after 22.10.2017. Tracking id is [protected]. I am preparing for entrance exam and time is too short. I need my books asap...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — product not delivered yet

 Wongyal Phempo on Oct 28, 2017
Hi its wangyal bhutia and my product is not deliverd yet my docket no is [protected] and the address is chanakyapuri, american embassy gate no.1 sikkim police guard room, new delhi i have track it its show skth delhi hub head office bt m enquiring for 10 days dey r not giving proper solution i need my product plez help. Phone no [protected] or [protected] email id wongyal150@gmail.com...
Complaint comments  Read comments Complaint category Jewelry & Watches

On-Dot Couriers & Cargo — the product i had send from the courier co. has not yet received by the receiver.

 Tanpreet luthra on Oct 16, 2017
My product of consignment no. [protected] which i had sent from delhi by the co. To gurdaspur has not yet recieved by the reciever. The product was of 1 kg and was an expensive electronic item which was to be delivered urgently. The product has reached jalandhar but haven't reached gurdaspur yet. Look forward to this as it was a very important item....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

On-Dot Couriers & Cargo — didn't get my courier

 Soumita Bose on Oct 13, 2017
Courier ludhiana se kia geya he mujhe received karna tha kolkata me.. Bt 5/10/17 ko courier hone k baad 10/10/17 ko kolkata me courier aa v geya hain... Bt aj 13/10/17 ho geya he bt mujhe courier nahi mila... Barbar kolkata k on dot ofc me ph karne k baad v koi response nhi mila.. Itna tym to koi v company nahi leta.. Plz mujhe inform kare kab tak courier milega..
Consignment num... [protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — courier not dispatched

 upendra75 on Oct 7, 2017
Hi,
the courier reference no [protected] dt 20/09/2017 has not been delivered till now. I have sent a mail to cusotmercare@ondt.co.in dt 26 sept 2017 but there is no reply, 2nd mail has been sent dt 28 sept 2017 to know the sratus of courier, there is no response and there is no response of my 3 rd mail dt 4th oct 2017.the mobile and landline number mentioned in the website is not working.

Today is 7th oct 2017, The current status is showing "in transit" on ondut.co.

Please help....
Complaint comments  Read comments [2]Complaint category Other

On-Dot Couriers & Cargo — parcel booked by air not delivered even after 7 days

 Jatin Majaria on Sep 28, 2017
We have booked a parcel (By air) from delhi to mumbai on date: 21-09-2017 & we were told that the parcel will be delivered within 02-days but its 28-09-2017 already & still the parcel not delivered yet. We are trying to contact the company here in delhi also but their numbers are not reachableout of service. We have paid more than double amount to get fast delivery but its worst than by road delivery. The contact person in mumbai office mr. Sandeep (M: [protected]). I am trying to trace our parcel for the last 02-days but he also don't have any reply. Just saying that our parcel is about to deliver....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — reg. document no. 818346108 dated 8-6-2017, delhi to bangalore

 goldenpkm on Sep 18, 2017
Prabhat maheshwari
Date:19-09-2017
Dear sir,
As i booked my document with your west jyoti nagar branch (Near durga puri x-ing) delhi-110094, on dated 8th june, 2017 vide receipt/document no. 818346108 dated 8-6-2017, delhi to bangalore to my son anshul maheshwari which contained his two wheeler's rc, which has not been delivered till today 19-09-2017, mr. Garg said me that i shall be returned to him & this will give back to me as delivery boy can not deliver due to unknown reason, i also contacted on mobile to bangalore office, lady told me, they sent back to delhi office....
Complaint comments  Read comments [1]Complaint category Work at Home, Part Time Jobs

On-Dot Couriers & Cargo — regarding my courier not received

 satwantsinghaulakh16 on Sep 18, 2017
This is to draw attention to the unsatisfactory courier service by your company. I handed over the courier to your on dot courier local shop nearby my office with the challan no. [protected] on 08/08/2017 in maqsudan, jalandhar. And your staff member assured to deliver the courier within three days, but failed to fulfill her promise.
Not only has the courier not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to provide the details of the delay. I regret to say that i am literally disenchanted by the service provided by your company...
Complaint comments  Read comments Complaint category Utility Services

On-Dot Couriers & Cargo — courier not delivered, pod 11000766565

 Reachneha001 on Sep 13, 2017
I had dispatched my courier with some important bank related to docs on 4 sept, 2017 vide pod [protected] to mumbai. The tracking on site is out for dekivery since 8th seotember, 2017. I called various cust care numbers, none of them connect. Also i called the local guy for assistance, he was rude and arrogant to assist even when i explained him that it has some sensitive documents. Please assist. That courier is very urgent to be delivered. I checked with my bank, they have not received till date. I can be reached at email reachneha001@gmail.com or mobile [protected]...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — 11000563946, ldh to kkp (punjab) courier misroute and then partly material stolen

 ASHU JAIN on Sep 8, 2017
Dear sir/madam,

A very good evening

Its ashu jain from ludhiana, punjab.in the last month of august 2017, dated 30th, i had couriered one parcel from ludhiana to kot kapura-151204, punjab. Its hardly 120 kms away from ludhiana.

I hired ondot courier for the same. Courier tracking number was [protected], dtd 30/09/2017. Firstly, ondot experts mis-route it and send it to kirti nagar, delhi instead of kotkapura.

After 4 days, regular reminders and follow up with ludhiana, bathinda and kotkapura, we found that courier is in delhi.
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — not deliver courier

 Pavinder Singh on Aug 31, 2017
Dear team

Pls check docket number-[protected] till not deliver following address. Call local office but not pick the call.

Docket number-[protected]
Address-jio claims submission desk
Conference room no-6
Tc22, b wing,) 9th floor
Reliance corporate it park
Thane belapur road ghansoli
New mumbai -400701

Dispatch date-2017-08-17
Courier agencies name-on dot...
Complaint comments  Read comments [1]Complaint category Telecommunications

On-Dot Couriers & Cargo — document not delivered on time and misguided

 rekhaahitan on Aug 30, 2017
This mail is regarding the poor services provided by ondot company. I courier one client;s file on 09-08-2017 to australian high commission from ludhiana. But on your tracking data its still showing misrouted. I sent my office boy to ludhiana courier office they said and we will get back to you ansd they provided us the delhi's number.

Ludhiana 's num: 0161-5017886
Delhi no., [protected].

I called up to delhi's executive number but repeatedly he is saying that courier has been reached there and when i asked that give me any proof of it then he is saying pls...
Complaint comments  Read comments Complaint category Education

On-Dot Couriers & Cargo — not delivered the courier since one month past and no any status provided by them

 sumitjain1991 on Aug 24, 2017
Dear sir

We have delivered the rakhi from courier on dated 24.07.2017 from hisar to tinsukia (Assam) via pod no [protected] but till date it is not delivered and rakhi already past 1 month

Not any positive reply also from the on dot courier office and we really feeling helpless and as we know rakhi is festival of brother-sister but they not delivered the courier timely, instead of timely delivery its also not delivered till now and already 1 month past when i make the courier.

Kindly help and take the supportive action against the courier company. We...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — for consignment no: 46000048164

 Nitin Bhamotra on Aug 16, 2017
My consignment no: [protected] which is delivered on dated 5th aug 2017 as per the website. However, actually it is not delivered. Can you please provide me the proof of delivery (Signature and stamp) that it has been delivered.

Additionally, i called at the headoffice on number 080-46525252 and had a word with sapna madam over there. Initially they told me to call after 30 minutes when again i called up after 30 minutes they put my call on hold after listening my voice.

This is very bad experience of customer service....
Complaint comments  Read comments [2]Complaint category Other

On Dot Courier — courier delivery still not reachable on 4 days

 Shallwin on Aug 16, 2017
Dear sir/mam
I am searching a courier from jaipur to jabalpur. Which was dispatched on 12 august 2017..
Today is 16 august 2017 and still i am searching for my courier..
All the customer care numbers are fake and my pod no. Is also wrong this is saying site..
Please resolve this matter.in any case you can contact me on my number [protected].
Pod slip is attached with complaints.....
Complaint comments  Read comments Complaint category Products & Services

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