On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
534
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4987 8888  [Delhi Customer Care]
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+91 75 0690 8093  [Mumbai Customer Care]
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+91 75 0690 8098  [Mumbai Customer Care]
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+91 14 1400 8410  [Jaipur Customer Care]
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23
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+91 83 7700 5342  [Delhi Customer Care]
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23
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+91 20 2614 0422  [Pune Customer Care]
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+91 75 0690 8094  [Mumbai Customer Care]
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+91 15 1025 1720  [Jaipur Customer Care]
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+91 75 0690 8091  [Mumbai Customer Care]
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14
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+91 79 2656 0158  [Ahmedabad Customer Care]
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+91 79 2656 0598  [Ahmedabad Customer Care]
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+91 83 7700 5344  [Delhi Customer Care]
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+91 20 2614 0433  [Pune Customer Care]
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+91 75 0690 8092  [Mumbai Customer Care]
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+91 75 0690 8095  [Mumbai Customer Care]
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+91 83 7700 5366  [Delhi Customer Care]
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+91 83 7700 5345  [Delhi Customer Care]
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+91 83 7700 5343  [Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
534
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo related photos (126)

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On-Dot Couriers & Cargo Complaints & Reviews

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On-Dot Couriers & Cargo — urgent: parcel is in transit phase and not delivered from past 10 days

 SOodg singh on Apr 24, 2019
Consignment no. [protected]
Parcel delivery place: iit jodhpur
Booking date: 16/04/2019
Urgent parcel delivery is suggested

I booked the above parcel, which contains important matter for the research purpose, on 16/04/19 for iit jodhpur. The ondot booking courier person told me to deliver this parcel within two working days, so i was expecting the delivery on 19/04/2019. But in vain, till today the parcel status is in transit phase. I dont know why? This is not for the first time, i have sent any parcel to iit jodhpur, but yes from on dot it is for the first and...
Complaint comments  Read comments Complaint category Education

On-Dot Couriers & Cargo — courier not received

 Pratiksha Sandhu on Apr 24, 2019
Dear sir/ mam
My courier booked by doct. No (Protectd)
Booked on 16/4/2019 from mehatpur (Himachal pardesh) and was directed to dharwad (Karnataka) till date i have not received my parcel and no one is responding over call. System shoes it has arrived at dharwad 2 days back but still i did not received. This was my 2nd time u provide wrost service to your coustomers plzz i want to solve my issue...
Complaint comments  Read comments [1]Complaint category Computer Software

On-Dot Couriers & Cargo — confidential documents

 Sacred Heart Convent School Raikot Road, Barnala on Apr 15, 2019
Hello sir/madam,

Good morning!!!

This is to inform you that courier was sent from patiala on 9th april, 2019 and i did not get yet. I called your concerned person but he is making excuses and it is not delivered yet which were supposed to be deliver on 12 april, 2019 the receipt no[protected]. It is very confidential and urgent document. Everyday i am calling but he is saying you come and collect and sometimes he is saying he do not have boy to deliver. I am pissed off from your service. This is not the first time it is second time because for first courier also...
Complaint comments  Read comments [2]Complaint category Schools

On-Dot Couriers & Cargo — delayed delivery

 amitkr.garh on Apr 13, 2019
Dear sir,
I booked a packet from aligarh to bangalore on 6th of april vide receipt no [protected] dated 06.04.2019. On booking time they assured me that packet must deliver on or before 9th april 2019. After assuring him delivery date i booked that packet because my brother flight was on 10th of april-2019, but that packet delivered today on 13 april-2019,

So please book a complaint against courier service for poor delivery.
Which cost lot of losses for us for non delivery of impotent documents....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — courier not received

 shreyans goyal on Apr 12, 2019
My courier booked vide awb [protected] was booked on 4th apr'19 from dhuri, punjab and was directed to pune. Till date, i have not received my parcel and no one is responding over call. System shows it has arrived at pune 3 days back but still i did not received it. The parcel contains some essentials which were to required to be attended on the ram navmi festival which seems to be difficult now....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — not supply on time and not home delivery service

 RajeshPharma on Apr 10, 2019
Dear sir,
This is to iform you that my consignments is booked on 23 mar 19 but the consignment is not delivered till now and when i m contact branch office in thare contact no they told that our delivery service is on weekly wise that mean they are not workin in courier service they are working like transport its means they ere cheating with custmer plz take action against for the same
Thanking you
Rajesh dadsena
Rajesh pharma
[protected]
Ondot dckt no
[protected]/811...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — n0n delivery of docket no. : 11007874516

 tarunmunjal on Apr 6, 2019
Dear sir,
We delivery material from jind on dot courier with docut no. [protected] on dated[protected]. On your tracking portal it will show deliver on dated[protected] but till it is not delivered. I talk to our local dealer he said on 6-4-2019 we deliver in one hour. So i want why it is not deliver. Or it is shown deliver on 1-4-2019
Kindly make step of this problem...
Complaint comments  Read comments Complaint category Pharmacy

On Dot Courier — not responding phone call and worst service

 RajeshPharma on Apr 6, 2019
My ondot dckt no.[protected], 811
The people in working in on dot courier are not resposible person they are not good for this field, my package is booked on 23.03.19 from udaipur but till now i not rcv in my location and tracking is so fake so i eould sujjest you yo plz take a serious action against that person who is responsible for aal this
Otherwise i wil take action against ondot courier company
Thanking you
Rajesh dadsena
From rajesh pharma
Mob [protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — courier delivery

 mehsiddharth on Apr 3, 2019
Courier (Documents only) dispatched on 26 march'19, till date not received; ondot using franch cargo for local delivery, again not delivered & courier returned, past 2 days trying to see who will do delivery, extremely frustrating as these are important bank documents. More than 10 days & courier not delivered
Ondot - awb [protected]
Franch - awb [protected]

Need immediate intervention & resolution...
Complaint comments  Read comments [2]Complaint category Other

On-Dot Couriers & Cargo — consignment no. 11007586234

 Hina bhat on Apr 1, 2019
Consignment no. [protected] was booked from jammu and kashmir on 22 march and was meant to get deliver to new delhi within 3 days as it was sent on urgent basis. But till now i. E;1st of april there is no clue of this parcel. On tracking it shows“intransit to south delhi hub" no progress shoen from 23 march. I tried almost all the customer care contact numbers but no one is picing up the calls. I want my parcel to get delivered on urgent basis otherwise i vl tk legal action....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — on-dot courier not give my document on doorstep

 sahil415 on Mar 29, 2019
Sir,
I am ramesh chand, resi-fazilka (Punjab) 152123,
Kotak bank some documents send me on on-dot courier,
I live in red line area in city but mr. Gagandeep singh
M-[protected] your worker not give my document
On door step, and gagandeep say we are not your
Manservant, are you need your parcel come on our office
And pick your parcel if you are not come we send
Back, i am out of city so i not going your office, your
Empolyee's language was not well are you help me...?...
Complaint comments  Read comments Complaint category Business & Finances

On-Dot Couriers & Cargo — delivery pending

 Vikas bansal1111 on Mar 28, 2019
We have booked a courier from hdfc bank ltd mansa to hdfc bank ltd gurgaon om dated 4 march 2019 but still courier not delivered.. It shows the poor service that is provided by your company... Check and resolve my issue urgently... Pod no [protected]... We are regularly following up with the courier agency located in mansa... But he doesnt pick the phone.. A very poor service provided by the courier... It is almost 25 days that courier not delivered...
Complaint comments  Read comments Complaint category Banks

On-Dot Couriers & Cargo — 17002442226 courier no not received

 Shiv Gautam on Mar 26, 2019
It gives me very bad feeling to share that after 16 days still courier is not received. There is no intimation for any sort of related to this consignment, even after so many discussion on this no [protected] which belong to shimla on dot office.

Courier dispatched from: Icici Bank Ltd Shimla hp

Courier dispatched to: Icici Bank Ltd (Nihal Singh wala) Punjab 142055 Moga distt.

Request you to please deliver the same on priority.

Regards
Shiv Gautam
Branch Manager Icici Bank Ltd
[protected]...
Complaint comments  Read comments Complaint category Banks

On-Dot Couriers & Cargo — courier not received

 Paresha Tanna on Mar 20, 2019
Vendor has delivered the parcel on 11thmarch from kanpur and we have still not received the parcel.. Tracking is showing in mumbai from 16th match.. Complaint number is not working.. Our tracking number is [protected].. We need the parcel urgently.. Mumbai customer care numbers not working.. Delhi customer care number are also not working.. Solve this problem as soon as possible.. The parcel is very urgent for us...
Complaint comments  Read comments Complaint category Business & Finances

On-Dot Couriers & Cargo — awb 11007786214 .... unprofessional behaviour

 rahul vaid on Mar 18, 2019
Hi,
Refer to the above reference, i have a parcel booked from ludhiana dated 13.03.19 for bhopal in the name of rahul vaid awb [protected].
Even though after 120hrs there is no update on the same and call centre ([protected]) too is not responding professionally.

These guys are very unprofessional didn't value for customer money and time.

Regards
Rahul
[protected]
Hi,...
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — not deliver cargo on time till now receipt no.17002381742

 Chandderkant Jaain on Mar 14, 2019
My self chanderkant send a cargo to hyderabad on 6/3/2019 it reach to your hyderabad office at 11/3/2019 but they not deliver to party till now on 14/3/19 time 12.45 pm. They said they they have only one vehicle and one person how they cover while hyderabad so it take time i told that i was a delicate food item if it was damage or eaten by any suspect animal who will responsible it was 27 kg cargo not an less weight.
It's a huge amount cargo who will responsible for any damage cargo recipte no. [protected]
So plz try to deliver it today or if any damage so ondot courier is responsible...
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — packet not delivered 50000097354

 Manpreet Singh Malhi on Mar 12, 2019
I have send a packet dated 05/03/2019 vide pod no [protected] from amritsar to mumbai thru on track which is your fast service with a cost of rs 230 but as of today packet not delivered. As per your office this is fast service and the tat for the same is 48 hours.
The packect contains very important document and due to delay there will be heavy loss to me. If i will suffer by loss i will sue your co in court and consumer forum
Regards
Manpreet singh
[protected]...
Complaint comments  Read comments [1]Complaint category Banks

On-Dot Couriers & Cargo — missing parcel

 Puneet Thukral on Mar 8, 2019
Sent a parcel for BUREAU CHIEF, Punjab Kesri group, Phagwara in October. Parcel misplaced. On checking the courier informs that during Diwali period there is lot of parcel so we will sort the matter after Diwali.
After waiting for and telephonic conversations I have sent the mail to customercre of ONDOT courier . No response to the mail sent to customer care mail Id....
Complaint comments  Read comments Complaint category Car Service Centers

On-Dot Couriers & Cargo — complaint against missing of parcel vide doc. no-11006829313 dated 28.02.19

 Munishvatsal on Mar 4, 2019
Dear sir,
I have booked a parcel of 1kg from hisar to yamuna nagar through on dot courier vide doc. No-[protected] on dated 28.02.19 through m/s shiv shakti photostat hisar. But till date parcel is not delivered on destination. I am doing regular follow up from shiv shakti hisar and also ondot people of hisar and ambala but neither they giving me any responce to deliver nor return of my parcel. You are requested to find out my parcel either to deliver the destination or to return back to me otherwise i hv no other alternate for legal action against local franchise hisar and on dot courier.
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — non delivery of my parcels even after 10 days

 Deepa Kapoor Gautam on Feb 26, 2019
My awb no [protected] sent to hyderabad nd ab no [protected] to raipur.
Both of these parcels dispatched before 10 days but not delivered till date nd now they are saying to pick that from there office because the address area is far off.
Why had i booked if i have to pick that from their office.
Such ridiculous behaviour nd they have orders from their management not to pick phone calls from the clients. And not their traking is updated properly..
I need help....
Complaint comments  Read comments [1]Complaint category Products & Services

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