On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
430
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 75 0690 8093
[Mumbai Customer Care]
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+91 11 4987 8888
[Delhi Customer Care]
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77
+91 20 2614 0422
[Pune Customer Care]
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8
+91 75 0690 8098
[Mumbai Customer Care]
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6
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3
+91 75 0690 8094
[Mumbai Customer Care]
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22
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19
+91 15 1025 1720
[Jaipur Customer Care]
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5
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3
+91 79 2656 0598
[Ahmedabad Customer Care]
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5
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5
+91 79 2656 0158
[Ahmedabad Customer Care]
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6
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6
+91 14 1400 8410
[Jaipur Customer Care]
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6
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+91 75 0690 8091
[Mumbai Customer Care]
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+91 75 0690 8092
[Mumbai Customer Care]
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+91 83 7700 5342
[Delhi Customer Care]
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+91 83 7700 5366
[Delhi Customer Care]
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12
+91 83 7700 5344
[Delhi Customer Care]
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3
+91 20 2614 0433
[Pune Customer Care]
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+91 83 7700 5345
[Delhi Customer Care]
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+91 75 0690 8095
[Mumbai Customer Care]
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+91 83 7700 5343
[Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
430
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo related photos (85)

On-Dot Couriers & Cargo Complaints & Reviews

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On-Dot Couriers & Cargo — reg. document no. 818346108 dated 8-6-2017, delhi to bangalore

 goldenpkm on Sep 18, 2017
Prabhat maheshwari
Date:19-09-2017
Dear sir,
As i booked my document with your west jyoti nagar branch (Near durga puri x-ing) delhi-110094, on dated 8th june, 2017 vide receipt/document no. 818346108 dated 8-6-2017, delhi to bangalore to my son anshul maheshwari which contained his two wheeler's rc, which has not been delivered till today 19-09-2017, mr. Garg said me that i shall be returned to him & this will give back to me as delivery boy can not deliver due to unknown reason, i also contacted on mobile to bangalore office, lady told me, they sent back to delhi office....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

On-Dot Couriers & Cargo — regarding my courier not received

 satwantsinghaulakh16 on Sep 18, 2017
This is to draw attention to the unsatisfactory courier service by your company. I handed over the courier to your on dot courier local shop nearby my office with the challan no. 36000069040 on 08/08/2017 in maqsudan, jalandhar. And your staff member assured to deliver the courier within three days, but failed to fulfill her promise.
Not only has the courier not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to provide the details of the delay. I regret to say that i am literally disenchanted by the service provided by your company...
Complaint comments  Read comments Complaint category Utility Services

On-Dot Couriers & Cargo — courier not delivered, pod 11000766565

 Reachneha001 on Sep 13, 2017
I had dispatched my courier with some important bank related to docs on 4 sept, 2017 vide pod 11000766565 to mumbai. The tracking on site is out for dekivery since 8th seotember, 2017. I called various cust care numbers, none of them connect. Also i called the local guy for assistance, he was rude and arrogant to assist even when i explained him that it has some sensitive documents. Please assist. That courier is very urgent to be delivered. I checked with my bank, they have not received till date. I can be reached at email reachneha001@gmail.com or mobile 7019292605...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — 11000563946, ldh to kkp (punjab) courier misroute and then partly material stolen

 ASHU JAIN on Sep 8, 2017
Dear sir/madam,

A very good evening

Its ashu jain from ludhiana, punjab.in the last month of august 2017, dated 30th, i had couriered one parcel from ludhiana to kot kapura-151204, punjab. Its hardly 120 kms away from ludhiana.

I hired ondot courier for the same. Courier tracking number was 11000563946, dtd 30/09/2017. Firstly, ondot experts mis-route it and send it to kirti nagar, delhi instead of kotkapura.

After 4 days, regular reminders and follow up with ludhiana, bathinda and kotkapura, we found that courier is in delhi.
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — not deliver courier

 Pavinder Singh on Aug 31, 2017
Dear team

Pls check docket number-11000305177 till not deliver following address. Call local office but not pick the call.

Docket number-11000305177
Address-jio claims submission desk
Conference room no-6
Tc22, b wing,) 9th floor
Reliance corporate it park
Thane belapur road ghansoli
New mumbai -400701

Dispatch date-2017-08-17
Courier agencies name-on dot...
Complaint comments  Read comments [1]Complaint category Telecommunications

On-Dot Couriers & Cargo — document not delivered on time and misguided

 rekhaahitan on Aug 30, 2017
This mail is regarding the poor services provided by ondot company. I courier one client;s file on 09-08-2017 to australian high commission from ludhiana. But on your tracking data its still showing misrouted. I sent my office boy to ludhiana courier office they said and we will get back to you ansd they provided us the delhi's number.

Ludhiana 's num: 0161-5017886
Delhi no., 09810719304.

I called up to delhi's executive number but repeatedly he is saying that courier has been reached there and when i asked that give me any proof of it then he is saying pls...
Complaint comments  Read comments Complaint category Education

On-Dot Couriers & Cargo — not delivered the courier since one month past and no any status provided by them

 sumitjain1991 on Aug 24, 2017
Dear sir

We have delivered the rakhi from courier on dated 24.07.2017 from hisar to tinsukia (Assam) via pod no 17000023371 but till date it is not delivered and rakhi already past 1 month

Not any positive reply also from the on dot courier office and we really feeling helpless and as we know rakhi is festival of brother-sister but they not delivered the courier timely, instead of timely delivery its also not delivered till now and already 1 month past when i make the courier.

Kindly help and take the supportive action against the courier company. We...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — for consignment no: 46000048164

 Nitin Bhamotra on Aug 16, 2017
My consignment no: 46000048164 which is delivered on dated 5th aug 2017 as per the website. However, actually it is not delivered. Can you please provide me the proof of delivery (Signature and stamp) that it has been delivered.

Additionally, i called at the headoffice on number 080-46525252 and had a word with sapna madam over there. Initially they told me to call after 30 minutes when again i called up after 30 minutes they put my call on hold after listening my voice.

This is very bad experience of customer service....
Complaint comments  Read comments [2]Complaint category Other

On Dot Courier — courier delivery still not reachable on 4 days

 Shallwin on Aug 16, 2017
Dear sir/mam
I am searching a courier from jaipur to jabalpur. Which was dispatched on 12 august 2017..
Today is 16 august 2017 and still i am searching for my courier..
All the customer care numbers are fake and my pod no. Is also wrong this is saying site..
Please resolve this matter.in any case you can contact me on my number 9229235707.
Pod slip is attached with complaints.....
Complaint comments  Read comments Complaint category Products & Services

On-Dot Couriers & Cargo — your executive has denied to deliver the product to my address.

 Avikb on Aug 11, 2017
My name is avik kumar banerjee. A parcel has been received at your office on 07.08.2017, today i have called in your kolkata office (Address: 19 r n mukherjee road kal 1.). But it's really ridiculous to hear that your executive can not deliver the product to my address. The name of your executives are amal, rekha, subhankar.
My heartiest request to you that this parcel is very important to me. Kindly do the needful and please deliver it to my address within 2 days....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

On-Dot Couriers & Cargo — consignment not received

 Urdeep on Aug 10, 2017
My package was shipped from Nahan to noida under consignment no. 38000096338 on 2017-07-30. Till now after 10 days, it is not delivered to me. However, now it is showing online that it has been "delivered on dated 04/08/2017 with signature". I don't know to whom that this # company has delivered my packet and where. None of the contact number is reachable either it is of noida or in delhi.

That parcel contains my important document and i need it urgently. I am very disappointed with the service

Please help and deliver my packet or pay the cost of the material......
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — on dot courier docket no-36001035692 not delivered with in 6 days from ambala to ludhiana

 Anup Bisht on Aug 8, 2017
Hi ondot team,

Our one packet imp documents courier not deliverd past from six days.. It is a very pathetic experience have been faced from on dot services. I couriered on 2/08/17 by ondot docket no-36001035692 from ambala to ludhiana by m. S. Enterprises nanhera ambala cantt branch by mr. Sumit-9315375901 but its not done by 8th august 2017. Its taking too much time. I am not satisfied with the service and concern person not taking any action of against this mistake. I do follow up with the local branch and the ludhiana branches but not one of single satisfactry answer received.....
Complaint comments  Read comments Complaint category Airlines

On-Dot Couriers & Cargo — courier delay

 Zeeshan arfi on Aug 8, 2017
Dear sir/mam

I had given some document for courier at your moradabad office for delhi on 30th of june and my docket no is 17000244669 but still i didn't receive that document here at delhi
I have call to your all customer care no but all no are not working
Now regarding this i have call to consumer forum and docket no is 380119
So deliver my courier asap else i will file the case at consumer forum against ondot courier

Thanks
Regd
Zeeshan arfi
B-224 shahen bagh thoker no 7 okhla new delhi 110025
Contact 9871458684/9719615115...
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — theft of goods

 &h1v@m on Aug 7, 2017
I send a parcel of rakhi & luxury items to bathinda dt-4/8/17. when they parcel it was opened my relative talk to me . I have told goods that were in the package and they told me that some goods are missing and when i talk to bathinda courier office they were misbehave with me . They did not clear my complaint. our courier rno-36001034761.mob-92160-00053 kotkapura...
Complaint comments  Read comments Complaint category Business & Finances

On-Dot Couriers & Cargo — service is very poor

 jahanvii on Aug 6, 2017
I m resident of bagha purana... I would like to inform u that on dot servics is very very poor... We sent raakhis to ludhiana.. On 1 august 2017 we parcel it... Ur dealer is saying that he parcel it by on dot couriers... We will take strict legal action towards u.. Ur dealer didn't give us docket no also.. He lied to us everytime... He just cheated upon us.. We will b going to publish this in language newspapers... Such irresponsible ppl. Should b discarded... They r just horrible.. Wtf......
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — rakhi not delivered till date I.e 4 aug 17

 Himanshu Machhan on Aug 4, 2017
Dear madam/sir
1 on 26 july 2017 i send two rakhi parcels one to delhi and other to kanpur through it on dot courier. No. 17000017978 and 979.
2 but to my surprise no parcel is delivered till date.
3 as u know rakhi is on 7 aug 2017 if these delivered after this then that's of no use. Then i will have to take legal action. For this u will be responsible.
Thanks
Himanshu machhan...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

On-Dot Couriers & Cargo — rakhi delivery collected by your ludhiana office.

 ombalsotra.cbi on Aug 4, 2017
Dear Sir,
I would like to inform you that I am resident of Taloja Phase 1, Navi Mumbai-410208.

Day before yesterday, I received a call from your office in Mumbai from Mobile number 8291214660 at 10.37 a.m., saying that they have received a packet of rakhi from Ludhiana and further informed that since our area is not under perview of your courier service. They advised me to come and collect the packet from your MIDC office.

I have to say that where our residential area is not under your service area, why the packet was accepted by your Ludhiana office....
Complaint comments  Read comments Complaint category Society & Culture

On-Dot Couriers & Cargo — courier delivered to some unknown person

 ajay_ak on Aug 3, 2017
My package was shipped from patna to noida under consignment no. 71000060764 on 2017-07-27. Till now after 7 days, it is not delivered to me. However, now it is showing online that it has been "delivered on dated 02/08/2017 with signature". I don't know to whom that this # company has delivered my packet and where. None of the contact number is reachable either it is of noida or in delhi.

That parcel contains my important document and i need it urgently. I am very disappointed with the service

Please help and deliver my packet or pay the cost of the material...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

On-Dot Couriers & Cargo — courier not delivered

 Vibhanshu2 on Aug 1, 2017
I booked one consignment (Consignment no: 46000043500) from udaipur (Rajasthan) to sheopur (Mp). It was told to me that same will be delivered on time. When i checked the status on 25th july 2017 i found nothing is updated on site. I wrote a mail to relevant but did not find any reply.

On checking the status on 31st july i came to know that ondot are not providing services to sheopur (Mp). When i called udaipur customer care 0294-5106302 i got a response that this is my fault, even though she is not able to explain that when the same will be return to me. She was very rude. Even i...
Complaint comments  Read comments Complaint category Products & Services

On-Dot Couriers & Cargo — regarding files misplaced by ondot courier and cargo

 under56 on Aug 1, 2017
Dear sir,

My files are missing and ondot courier is giving no answer to this. I am attaching the scanned copy of receipt so pls tell us the status of this courier. These are files related to customer loans and their cheques are also in that files so if not found by you i have to pay 2 to 3 thousand to every customer from my pocket....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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