On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
572
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4987 8888  [Delhi Customer Care]
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+91 75 0690 8093  [Mumbai Customer Care]
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+91 83 7700 5342  [Delhi Customer Care]
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+91 14 1400 8410  [Jaipur Customer Care]
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+91 75 0690 8098  [Mumbai Customer Care]
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+91 75 0690 8094  [Mumbai Customer Care]
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26
+91 20 2614 0422  [Pune Customer Care]
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+91 15 1025 1720  [Jaipur Customer Care]
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+91 75 0690 8091  [Mumbai Customer Care]
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+91 79 2656 0158  [Ahmedabad Customer Care]
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+91 79 2656 0598  [Ahmedabad Customer Care]
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+91 20 2614 0433  [Pune Customer Care]
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+91 83 7700 5344  [Delhi Customer Care]
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+91 75 0690 8092  [Mumbai Customer Care]
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+91 75 0690 8095  [Mumbai Customer Care]
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+91 83 7700 5345  [Delhi Customer Care]
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+91 83 7700 5343  [Delhi Customer Care]
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+91 83 7700 5366  [Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
572
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo related photos (137)

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On-Dot Couriers & Cargo Complaints & Reviews

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On-Dot Couriers & Cargo — accept the product but refuse to deliver

 Minku1986 on Sep 7, 2019
Docket no. Was [protected]. The parcel was frim new delhi to ferozepur. On 2nd of sep i sent a parcel from new delhi to ferozepur but after 7 days the parcel was returned bcoz of no any reason when i confirm from ferozepur i got that nobody was interested to deleiver and nobody i form about such anything. If they dont deleiver why they accept. And after that they annoyinv to agree...
Complaint comments  Read comments [1]Complaint category Business & Finances

On-Dot Couriers & Cargo — delay of my courier reg-consignment number-11007396838

 Tarasri1 on Aug 24, 2019
I booked courier on 1 August 2019 from DEOGHAR (JHARKAND) to Hyderabad Telangana . And I got my courier on 22 August 2019.
My quarry is why that much time you take for delivery my item.
My item and money was fully spoilt because you did delivered late.
I want my money back with fully including item and delivery amount.
My number.[protected]
[protected]
You can transfer money through paytm on same
Number.

I am enclosed herewith your invoice for your reference....
Complaint comments  Read comments [2]Complaint category Food

On-Dot Couriers & Cargo — important document : medical certificate

 Rebekah Bakshi on Aug 23, 2019
I sent a document from dehradun, on[protected] to delhi.
But the receiver has not yet received it.
Even the status is not showing up.
No body picks up the phone. The office has been shifted to someother place.

That courier is very important.
I want it to be delivered by tomorrow, anyhow.

Consignment number :[protected]
To, saurav bakshi
10/171, dr. Ambedkar nagar, sector 6, behind nirankari bhawan, dakshin puri, new delhi 110062
Phone no. :[protected]/[protected]

From rebekah bakshi
132, lane...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — courier not delivered

 Bhim Singh Sisodiya on Aug 23, 2019
Dear sir/mam
My self bhim singh sisodia asm samarth life sciences pvt ltd. As i have come to know from one of your senior members, it takes 4 to 5 days to deliver couriers from bhiwani to mumbai and the company policy also says, "i got a courier 13 august from bhiwani by your company number[protected]. Today 23 i spoke to your company's customer service officer in delhi, whose name is manju, her mobile number is[protected]. Than i spoke to senior officer and her mobile [protected]. She conference my call with other guy in mumbai his number is[protected] he told me on 21st that it would...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — delay in delivery

 Vvjcb on Aug 23, 2019
I have sent a courier on[protected] from on dot office raj plaza rajpur road dehradun uttarakhand having pod no. [protected] but it is not delivered till date.

One more courier i have sent on[protected] on priority but same is not delivered as on date.

I am unable to understand what type of services you are providing. This is very disappointing as i am getting calls from my office of no receiving any courier.

Pls take immediate action on this and provide the details asap.

Thanks and regards
Anupam madhwal
[protected]...
Complaint comments  Read comments Complaint category Banks

On-Dot Couriers & Cargo — consignment not received from last, 2 days no call receiving all 80% numbers doesn't reach and belongs to others. fraud case nobody receivi

 Karni singh pratihar on Aug 20, 2019
I have done a courier from shimla on 14. On 17 it is showing rangpuri hub location but still not received the courier.

The ph. No. Belongs to them don't give response n 80% numbers are not each bless and belongs to others.
No body is picking calls. Fraud case. Please be aware of these people. I am putting fir soon if not get the parcel today itself. No one is picking calls. Absolutely fraud type people....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — courier 50000073609

 bhanurahul on Aug 17, 2019
I have sent rakhri on 11 of august, 2019 through ondot premium services but till date it is roaming here and there. It was told me that it would be reached by 13 of august, 2019 as it is premium and charged rs 200/per packet. Today is 17.

I have no words to describe such a... Company

Such a bogus courier company. I swear that i wouldn't use its service till last.
I will also encourage others not to use it....
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — does not ship or never ship consignments to customers

 deepautomation.01 on Aug 14, 2019
Most useless company in courier service.
Most of customer care numbers are either out of service or always busy.
It seems they avoid customer to listen after taking money.
It has wasted nearly 4 hours to contact their offices in gujarat/delhi after dialing more then 100 times. No response or not lifting the phones

This complain is against consignment no: [protected] booked on 8th aug 19 and till not received till 14th aug 19.

Such companies are cheaters to be avoided...
Complaint comments  Read comments Complaint category Business & Finances

On-Dot Couriers & Cargo — invalid customer care numbers

 Clive Dean on Aug 13, 2019
Hello,
I sent a parcel (Rakhi) to guwahati from jaipur on 08-Aug-2019 9:23 PM Consignment No: [protected]
last updated detail is of 09-Aug-2019 12:55 PM stating that parcel is Out To: GUWAHATI-[protected]/[protected]. I tried to contact the numbers provided there
JAIPUR(RAJASTHAN[protected] /[protected]
JAGATPURA-JPR- [protected]
RANGPURI HUB (DELHI) - [protected]/[protected]
GUWAHATI-[protected]/[protected]
Either half of the numbers are not working or if its working it does not belong to On dot. Above all the customer care number provided on their...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — consignment number: 11008818845

 arunnath02 on Aug 6, 2019
Dear sir/mam

My courier (Consignment number: [protected]) was out to varanasi 03/08/2019 but still not dispatch ballia as per communication with courier service agent (Ballia).

This is high priority document and need to dispatch by today only.

Please let me tell if you are unable to dispatch me.

No one give satisfactory response i. E. Varanasi service and ballia service.

I am waiting for your reply....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — college certificate and pan card

 Patel sp on Aug 4, 2019
Collage cartificate and pan card
Dear concern,

I had booked a consignment from sasaram bihar with no.[protected] on[protected] to be delivered at dwarka metro station new delhi, the same is yet to be delivered on[protected] despite being a metro location

More than anything the approach of the company is really pathetic. The kep saying to be delivered today and tomorrow with many excuses but still not delivered. Height of poor service.

Initially they took consignment and later when it comes to delivering at location it did not deliver. After so...
Complaint comments  Read comments [2]Complaint category Education

On-Dot Couriers & Cargo — not deliver courier, no response, bad service

 [email protected] on Aug 3, 2019
Docket no - [protected] booking date 17/07/19, not delivered till date& not response after calling many time. T
This was very urgent sample for participate the tender bid, but due to bad service of on dot courier, we not participate the tender bid. But due to bad service of on dot courier, we not participate the tender, i face very loss & very very harassment....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — delivery service [Resolved]

 varshneygaurav01 on Jul 27, 2019
A parcel was sent from aligarh (Up) to pune with consignment number [protected] via on-dot courier services on 18th july 2019. Consignment reached pune office on 23rd july 2019 and status is being shown as "out for delivery". But till date (27 july 2019) the parcel has not been delivered on destination. When i tried to call their pune office, the person is misguiding by saying that it will be delivered by today or tomorrow etc etc.
Through this forum i want to escalate the issue to the management of on-dot courier and want the issue to be resolved as soon as possible. I can be reached at...
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — I'm complaining about the non delivery of consignment

 ASHISH bawania on Jul 18, 2019
This is to inform you that my company booked the consignment from Delhi on 10/7/19 from your on dot courier
Docket no [protected] so my complaint is that still till date 18/7/19 I didn't recieved when I call for this issue on the no[protected] and [protected] at your office in Agra the lady picked the phone n talked in a very rude manner and said that" jab hamari marzi hogi tab delivery dengey "
So kindly look into this matter as the consignment have medicine for the doctor for a patient...
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — my parcel not delivered from hoshiarpur to ludhiana since 24-6-2019

 Simratji on Jul 10, 2019
On 24th june i send a parcel about 1kg to ludhiana by paying rs.150.00 cash, only a docket slip was issued to me after writing rs.150 on it with pen. Till this date[protected], i am getting tracker information that my parcel is still at jalandhar. After conforming from the local service provider of on dot, they are saying that parcel is delivered however they refused to provide me the delivery slip....
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — I am complaining about the whole kanpur branch

 Anita Devbanshi on Jul 1, 2019
It books my courier from (Chandigarh to kanpur) on 19/6/18 by knowing that they don't deliver courier in that area but they do not tell us when the courier does not deliver then we call the kanpur branch and they tell us so we changed the address of delivery to the nearest possible location but then again it take five days to deliver. The delivery boy go to deliver my courier but he did not give the courier to the location instead of this he gives the courier back to chandigarh and tells a lie that the taker does not takes the courier so give us proof that the taker does not take the courier and...
Complaint comments  Read comments [1]Complaint category Institutes

On-Dot Couriers & Cargo — consignee not received goods

 Gautam Thakur nilorn on Jun 29, 2019
Dear team
Awb nos [protected] was picked on 12/06/2019 to delhi, from our company name nilor nindia pvt ltd. Normally it should be delivery within 1-2 working day. But in this case consignee did not received this material at his warehouse. And after so many reminder to local on dot office they did not take any action and did not give pod, till date 29/06/2019.
Very bad services...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — irresponsibility to my product

 Annonymous Guy on Jun 27, 2019
My uncle couriered the product in 24 june from patna to new delhi, the product reached on 25th and the information was given that it will be reach on time on 26th june. But the product didn't reached at my home, even on 27th i called the are saying wait i will tell you soon. This is disgusting there is no such responsibility towards the courier. I will never ever be going to courier from your company and also i will surely give reference to all my relatives not to do any courier from this company....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — parcel is not getting delivered

 sur 55 on Jun 18, 2019
This is regarding the shipment [protected] which was booked on 12th June. The shipment has received in Gurgaon but they are not delivering. Customer care representative is also not speaking very badly and putting the call on hold and not receiving the call at all. The shipment was received at Gurgaon on 13th June only. Please help me out as they are not receiving the calls....
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

On-Dot Couriers & Cargo — courier not delivered and not any response

 [email protected] on Jun 15, 2019
I courier a very important document from Hisar to Delhi dated 10.06.2019. But Courier is not delivered till now. when i was call to delhi office. he gave never response of my call. he was rejected my call again and again.
My Receipt No. [protected].
My Delivery address : Mr. Parveen Kumar Aggarwal Advocate.
D- 108, LGF, Panchsheel Enclave, New Delhi- 110017.
Mob. No. [protected]....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Recently Discussed

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accept the product but refuse to deliver
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delay of my courier reg-consignment number-11007396838
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important document : medical certificate
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On-Dot Couriers & Cargo
consignment not received from last, 2 days no call receiving all 80% numbers doesn't reach and belongs to others. fraud case nobody receivi
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