On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
406
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4987 8888
[Delhi Customer Care]
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+91 75 0690 8093
[Mumbai Customer Care]
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+91 20 2614 0422
[Pune Customer Care]
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+91 75 0690 8094
[Mumbai Customer Care]
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+91 15 1025 1720
[Jaipur Customer Care]
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4
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+91 75 0690 8098
[Mumbai Customer Care]
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+91 79 2656 0598
[Ahmedabad Customer Care]
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5
+91 79 2656 0158
[Ahmedabad Customer Care]
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+91 75 0690 8091
[Mumbai Customer Care]
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+91 14 1400 8410
[Jaipur Customer Care]
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+91 75 0690 8092
[Mumbai Customer Care]
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+91 83 7700 5366
[Delhi Customer Care]
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+91 83 7700 5342
[Delhi Customer Care]
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+91 83 7700 5345
[Delhi Customer Care]
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+91 83 7700 5344
[Delhi Customer Care]
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+91 20 2614 0433
[Pune Customer Care]
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+91 75 0690 8095
[Mumbai Customer Care]
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+91 83 7700 5343
[Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
406
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo related photos (81)

On-Dot Couriers & Cargo Complaints & Reviews

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On-Dot Couriers & Cargo — courier sent to west bengal kolkata docket no : 75000009803 dated-15 july 17

 ans1607 on Jul 25, 2017
We have sent one courier with your agency on dated 15th july 2107 from international print o pac limited noida. C4 to c11 hosiery complex phase 2

Doket no : 75000009803 dated-15 july 17 to kolkata destination but still they waiting for this courier.
After 10 days it havnt get it by destination.

What is your service. This is 3rd time happened from your service agency. This is very very sad.
Please confirm me... Why it happened & not arrived???

Regards,
Sumit chaubey
9971930520...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — agressive & rude behaviour, non delivery of courier by mumbai andhery staff

 jtnda on Jul 15, 2017
I booked an envelope from varanasi to mira road mumbai on 08/07/2017 docket 643502474. Courier reached to mumbai on 11/07/2017 but they are not able to deliver. On enquiry they are misbehaving and replying in very bad manner. They are shouting and ultimating come and collect from here itself otherwise item will be returned back. Customer care service is also of no use. Company is cheating the consumer. Please help me....
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — non delevery of docket643502474

 jtnda on Jul 15, 2017
I really had bad experience with this faque courier service on dot courier and cargo ltd. I had booked an envelope docket 643502474 from varanasi to mira road mumbai on 08/07/2017.in tracking service i saw it reached to mumbai on 11/07/2017. Since 3 to 4 days passed but mumbai office is not able to deliver the courier. When i called mumbai office located in andheri they are very aggressive with rude behaviour. They said come and collect from here itself otherwise item will be returned back. There is no response from customer care also. This faque company has charged me but never gave service. I...
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — Shipment received in mangled condition

 Arti_sar on Jul 14, 2017
Our consignment was booked through on dot couriers chennai, docket no 9999009678. We received the courier on 14 july in a sack, with all the bottles leaking.

On top of it we were asked to pay for the service. The customer care manager mr satender didnt pick up his calls nor responded to messages. Im highly disappointed by the service provided by the company.

This is my first experience and im disgusted. My products are ruined n i have lost valuable time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Product missing

 amit.sharma2809 on Jul 11, 2017
Courier some document through on dot from una, himachal pradesh on 22-06-2017 to mumbai having number 433411184. I was told that it will deliver in 4 days but today its almost 20 days and my documents still not received. That was an important documents send to my office. I wanted to contact them but none of their number exists in use.
Please do the needful....
Complaint comments  Read comments [1]Complaint category Other

On-Dot Couriers & Cargo — Parcel not received

 shilpa jaggi on Jul 5, 2017
My father has sent me a parcel from nagrota bagwan, himachal pradesh (176047) on 15-06-2017 to trivandrum (695583). Its been more than 15 days and from last week its showing in cochin only.
I have tried all the contact numbers available on your site but not even a single number is valid and its so frustrating.
That parcel contains my important document and i need it urgently. I am very disappointed with the service pls help....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Material short received and in damaged condition.

 richie rajpal on Jun 28, 2017
Dear sir / madam

This is to inform you that we had used your courier to send a parcel to our client mr. Louis k m address kottackal house koratty post thrissur keral pin 680308. We had booked a parcel wide courier slip number 818359451 dated 30/5/17. When the courier did not reach on estimated time we started to track it but to no use. As the customer care number is nonfunctional. We contacted the local vendor through whom we had booked the parcel and told him that the parcel has not reached and the last location according to your tracking devise is cochin dated 8/6/17. Today is...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Courier not received till date

 ravishmalik on Jun 27, 2017
Dear concern

It pain me while writing this mail, but have no option... As my courier (Icici cheque book) is not received till date, which has been couired by the icici bank on 22-june -2017.

Without cheque book my business is hampering, and no one is taking the responsibility... At on dot courier...

So i demand for the compensation as also to deliver the courier as earliest so to minimize the losses....
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — Docket no 369196732

 Shivratan tailor on Jun 23, 2017
Docket no 369196732 is Missing from Delhi to Mumbai, since 17-6-17. It is medicine Has to consume patient. We r following up badly with ondot people in Delhi, mumbai.. But they have no answer last 5 days. Pls address this to top management. I m everyday going 60km to ondot office in Mumbai marol Mittal estate. They r not responding on phone. Pls check n help...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Courier - missing of parcel

 Irshad Khan on Jun 21, 2017
My consignment no 714523527 and 714523528 not delivered till now to nagpur destination. These two consignment were sent from your sant kabi nagar (Kahlilabad), u. P. Branch. I attached both receipt in this complaint.

I used official shipment tracking service, but it is not providing any information. It is showing 714523527 & 714523528 - shipment does not exist message on screen. Url of shipment trackings are :

http://www.trackcourier.in/track-ondot.php?cno=714523527

http://www.trackcourier.in/track-ondot.php?cno=714523528

Most important...
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — Material not deliver to

 nikjas on Jun 20, 2017
Against our booking on dated 2/06/2017 at dudhwada - baroda, gujarat to kalimandir road, jharsuguda-768202, odisha, mob no:-8895746528. Till date material is not reached at site. Our tracking number with on dot is 278124330.
Kindly check & deliver at earliest. On online tracking same is shown in delhi office since 4th june.

Awaiting for your reply.
Chembond water technology limited
Nikunj patel
09510020955...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

On-Dot Couriers & Cargo — Packet not reached on destination under pod 370787737

 Vikramjitsharma on Jun 19, 2017
We have sent a packet under pod no 370787737 on 12.6.17. Till date we have not received any intimation of said packet. Please confirm what is the tat of packet delivery.

As we are working with your courier company from many year. But at this time we r facing service and response issue from your agency.

Request you to please confirm how much time to be taken for this packet. If any packet misrouted then it will also be delivered now.
Total 7 day past

Date of dispatch. 12.6.17
Today date 19.6.17

Your cooperation will be highly...
Complaint comments  Read comments Complaint category Other

On-Dot Couriers & Cargo — Loss of parcel docket no.753309750. Worst company

 Kushaagra Rajdev on May 29, 2017
I sent a parcel of 6 kurta sets worth ₹ 6000 to my sister in muzaffernagar nagar 20 may 2017. It was despatched on 22may from delhi head office as i was informed by ghaziabad rampuri office & expected delivery date was 24 may. By 24 may evening i was told that company vehicle is having some problem. So it will be delivered next day. On 25 may i was informed that company vehicle was stopped @ mohan nagar toll & i should wait til vehicle is released. On 26 may i gathered that vehicle was released but my parcel has been missing. Now they are not giving me proper answer nor receiving my calls.
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Courier not deliver:-awb no.312205925

 mukulgautam on May 26, 2017
Hi team,

Please see subject line awb no. And same has been dispatch on 15 may 2017which is not deliver yet to the specific address and having personal documents, so request you to consider complain actively. Share the status asap and deliver to below mentioned address.

Delivery address details:-manager
10-11, community center, new friends colony, new delhi, delhi 110025
Phone: 011 2693 2284...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Poor servicing

 Biowell.in on May 25, 2017
I havn't recieved my courier till 25th of may, 2017 from Delhi to Bareilly. The courier was done on 20th of may, 2017 and it reached bareilly on 21st may. Still the Client of bareilly didn't gave the courier at destination within the timing. When we contact them regarding the courier, they used to behave rudely. we are calling them from last 2 days. but still we havn't recieved our courier.
As this parcel was very important to us. it affects our business matters.
It delays our work.
So, I request you to take some strict action as soon as possible.
Drochet No. 818310903
Complaint comments  Read comments Complaint category Business & Finances

On-Dot Couriers & Cargo — Unethical behaviour

 R Dagur on May 23, 2017
Date of Incident - 14 Feb 2017
Client Number - 9950438155
Address - Sawa, Chittorgarh (Rajasthan )
I have book a courier on date 14 Feb 2017 from udaipur to sawa, Chittorgarh, But till date (23.05.2017) not received.
My Request to find my courier and revert my address.
Courier Details -
ARN No. - 641199183, Address - Mr. Kalu Megwal, Near Jal Dhay Department, Sawa, Chittorgarh, Rajasthan....
Complaint comments  Read comments Complaint category Movement & Delivery

On-Dot Couriers & Cargo — Not delivered

 mjaiswal20 on May 19, 2017
I have sent a parcel with consignments no. 714535219 from kamla nagar agra to krishna nagar delhi on 17th may 2017. The agent assured me that the parcel will be delivered latest by 19th may 2017. Today, i tracked the location of pacel but i was disappointed bcoz the pacel was in delhi from 18th may 2017. Kindly help me my parcle may please be delivered earliest....
Complaint comments  Read comments [1]Complaint category Airlines

On-Dot Couriers & Cargo — Parcel not received

 Prasan Thapa on May 19, 2017
Package number: 714292052
This is the worst courier service i have ever come across. I was suppose to receive a package from Siliguri to Bangalore which was sent by speed post and it shows that it is in Kolkata when I tried tracking it online and the number suggested was 9836058314. When i call this number there is a very rude lady on the other end who says that the courier is not there. I told her that I could see that they have received the she said "Kaha kaha se mil jata hai number" and hung up i called her again she received the call and just left the phone lying on the table. Such atrocious...
Complaint comments  Read comments Complaint category Airlines

On-Dot Couriers & Cargo — Docket no 642578408

 Dilip kumar dhuliya on May 18, 2017
What a pathetic services. Kindly close this courier company asap. Because Your delivery boys use so dirty language, that no one has anything in front of them. Perhaps your company has taught all this that the customer is nothing in front of you. You can do anything what is in your dirty mind. Today your courier boy come to give some courier, but when he called me and say that, dilip bol raha h, kisi ko jaldi bhej de mujhe jaldi h, and i told him that you please wait for 5 minute my brother come and take the courier from you. He speak, itna time nahi h mere pass mere number par phone kar jaldi se,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

On-Dot Couriers & Cargo — Non delivery of documents

 Ashish Goyal on May 15, 2017
I booked a document vide docket number 601649167 on 08 may 17 at 0930 h in morning for pune. I was assured delivery in 48 h. As per tracking details item is lying in pune since 11 may 17 but no delivery has been attempted till date 15 may 17. When indore office (9981732122) was contacted they passed the buck to pune office with a mobile number (8983806221) provided which no-one answers. Delhi numbers are not responsive. Numbers of pune office listed on website are incorrect....
Complaint comments  Read comments Complaint category Movement & Delivery

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