DTDC Courier & Cargo Complaints & Reviews

This is for your kind information that, one of the consignment with tracking number : d50633339 is not received in my hand till date. Even though correct address and contact number has been mentioned in the parcel. I didn't get any calls / message from the delivery partner. And when i have traced my package through your web site wrong intimation has been updated there "not delivered (Address ok but no such person - (Cir)". Customer care is also very poor service, i have send mail more than 3 times to them regarding this issue.

My tracking no. P50673119. Its showing, delivered to nandyal on 24th may.but when i called in nandyal dtdc they said its in Kurnool.wen i called Kurnool they said nandyal. And this ### is going on since 3 days.that envelope is so important to me. It has receipt without which i cant get my bike. And they are charging 300rs per day..since 4 days that bike is there..are you people gonna pay those waiting charges for my bike? None of CUSTOMER CARE no. Of yours is working.this kind of sevice you are providing to people, who with full faith ask their any parcel to transport. Solve issuse as soon as possible otherwise i wont mind to complaint in consumer court.

My courier was supposed to come from mumbai to punjab which was booked on 18th of may 2019. From 19th of may it is showing in transit and still i haven't received it. 8 days have passed. The guy who sent me this courier daily calls dtdc and tells me that they says there are issues but do not tell any reason. That courier was so important to me i had waited already for 8 days juts want the reason whats thhe issue and will i get it or not. Really disappointed.
This is my tracking number - m92837622

This is the second time with dtdc. The worst courier service. I have booked a parcel on 24th may as urgent. It was supposed to be delivered by 25th may but still not delivered. I need the parcel by 26th may and the customer care number is not reachable and also they are not responding to mails. I have paid so much to get this delivered and still it is not

Hi... We given 10th may 2019 to dtdc aynavaram branch but still courier not sent to destination. They really careless people. They saying courier wrongly routed to other area.
Plz take action.
Everyday i'm calling to chennai ayanavaram branch person but they telling same answer. Not giving any solution. They are careless about it. I thought dtdc is very nice service but when i facing issues they are not ready to solve it and it's worse

Tracking number : c88846644

From university they sent me original certificates through dtdc courier, tracking no is k31564463 on 17th may 2019
But without contacting me, courier service returned my document. When my cousin went to office for enquiry the courier staff mr. Naveen spoke very rudely with her and my cousin called me from there and with me also talking with very harsh words and at least he don’t have little courtesy also how to talk with customer and disconnected the call, very disappointed with dtdc agent. Pls look into the matter.

Hi, this is ravi from addanki, andhrapradesh.. Actually i have purchased cloths online and giving my address with wrong pincode, when i checked the tracking it is showing another destination with different pincode. So i need to change that pincode to get deliver to my address. My parcel already dispatched from the company, so now what should i do.. I need to mention 523201 is my correct pin code, i written there 533201. My mistake only.. So any help in this, i am attaching the bill here with awb number. Thank you

Hi, actually i have given my address with another city pincode, how could i change that picode. How to get my parcel to deliver to my. Address.
I mentioned 533201 in that bill instead of 523201.. So what should i do now, parcel already dispatched from the source.. How to change destination pincode.
I am. Worried about my parcel which was purchased online.

Respected sir/mam,

I have online booked medicines and it was supposed to delivered through dtdc track no r33534724... But neither courier was delivered nor called by courier man! I am surprised to see such pathetic service by dtdc as neither they send contact message nor contact by them which courier man going to deliver our courier.

Kindly look into this matter!

Thanks & regards
Prateek
[protected]

I order a material from flipkart (Od[protected] and was delivered with dtdc courier (Order no[protected] at my office. Delivery boy rohit kumar, mob no - [protected]) call me in my no. And said i am coming. When he come to office he ask for id, i saw him but he say no give me copy of it. I call customer care of flipkart they told me donot give him copy of any id, he will only see it. Then boy didn't give my material and go away saying there is no such rules, and i will not not give you. It was a prepaid order. How can he do this. Please help.

Hello sir
Pls help me regarding this case my consignment number z89131085
They not delivering my product by silly reason that courier boy is not feeling well from past three days... And saying if want ur product go and collect from juinagar courier office... When i call juinagr office they said call seawood office... From past three days i m requesting them... Now they not attending to my queres

I order cosmetic parcel to a person named mohammad faizan from delhi

He is cosmetic seller
His number is - [protected]
He said he will dispatch my parcel and send me a dtdc tracking slip
Consignment number - z87318949
He gave me slip on 4 may2019 which says no data available till date.. And when i asked him he abused and blocked me for no reason...

Parcel was supposed to send to...

The consignment contains forms for a office. The office is open till 6 and shipment was undelivered at 5:02. The remarks show shipment redirect. Reason?? Nobody knows. Have also lodged a complaint to dtdc. Case# 14562042. Not fruitful.
I am very disappointed with dtdc. This is the third time this is happening. And i don't know why i chose dtdc. I guess i won't be using it ever.

Consignment # z99494501 was handed over to dtdc at ludhiana on 18th may, 19. The delivery was expected in indore by 21st – 22nd may, 19. The consignment was being tracked on line as it contained important documents. By the afternoon of 22nd the status showed ‘delivered’ but physically it was not delivered. Dtdc satya sai office was contacted and after some time i was told to search and collect it from my mailbox which is in a common place downstairs amongst all the mailboxes belonging to building inmates.
It is a gross negligence and deviation from the usual practice; consignments are supposed to be delivered door to door personally. There was a chance of loosing the package which was protruding out of the smaller sized mail box.
I have been availing the services of dtdc for sending packages within the national boundary and abroad for many years but never have faced this kind of sheer negligence. This may be an early sign of mismanagement, please take necessary corrective action.

I send one courier from aurangabad to latur after 5 days over no one is responding in latur i tried many offices mid. Office naik chowk office after that i contacted your business manager mr. Shivanand shankare he is very lazy fellow i have given him document details and not picking my phone i tried him 20 times as my document is very important. Now he is sending sms send text messages
I required documents on urgent basis

I have dispatched a courier from Kalna to be delivered to Sonarpur. However the courier boy refuses to deliver it to the specified address.I have been asked to collect the courier from the dtdc office.This is not the first time I had to deal with such a problem, the same had happened twice. Moreover I am extremely disappointed by the behaviour of the delivery boy. When I talked to him, he said me that the pin code in the address was too long and hence he would not be able to deliver it. Also I was very shocked by his harsh and insensitive behaviour. I am extremely disappointed by the services of the company.

I have sent a international consignment on 13 of may 2019 from dtdc mla colony branch. The consignment ws suposed to be delivered with in 4 working days. But, still the documents in consignment is undeliverd. Reference number for the consignment was n20788903. I have mailed them for tracking query and raise quieries but of no use. Please look in to this issue.

Im from andhra pradesh kothavalasa, i hv not received my parcel,,,, its showing in tracking that from may 4th that parcel is in vijaynagaram but those people are saying the product is not with them...
So now what happened with my product...???!!!

Whom shuld i ask???
What shuld i do to get it???
Is this the way u serve people???
Dont you take the responsibility???
If i wont get my parcel u, dtdc shuld pay back...
My track id
H13745375 dtdc

Kindly update the tracking in order to follow up.

I believed on dtdc courier system, that you will have online tracking facilities. It was also said, while handing over the documents on 18th may 2019, they will deliver the documents within five days, and now almost 4 days over, still not updated in the system.

If you don't have courier services, please don't take the courier. You would have informed us, so that we manage to get other courier services.

Kindly requested to update.

Kindly do the needful on urgent basis.

From 18 may 2019 the online tracking of Dtdc for awb no Z99960161 is showing the it out for delivery and then could not be delivered because receiver was not available. But the truth is that delivery has not even been attempted. I have received no phone call from the courier office and I was at my address all the time.

They are trying to fool the customer. Who will be responsible if I loose the object which is there in the packet.