DTDC Courier & Cargo Complaints & Reviews

Mera jo bhi packet aata h to Lucknow amity university k paas wala DTDC office wale hardam wapas kr dete hain jahan se aata h wahan k liye . main bahot presan hun aour naraz bhi is DTDC se .aaj mera itna zarui courier aaya tha yahan se wapas kr diya uski wazah se mera bahot nuksan ho gya h iska jimmedar kon h
Consignment no v53694347
Parson se koi update nhi dikha rha h
Mujhe phone bhi kiya tha DTDC office se fir bhi wapas bhej diya.

Booked my parcel with DTDC plus and still 2 days and no update on tracking site. Shows "NO DATA AVAILABLE". Very very poor service. Sorry to say they didn't kept their words while booking which was 2 days delivery, and yet I can't find my parcel details on tracking site after 2 days. Consignment I'd: V54058852 . It's my last communication with this company.

BlueDart is much better.

Hi,

I've booked a courier and here the consignment number b64656207. The office owner whose number is [protected] promised me that my parcel will be delivered by last Tuesday and it's Thursday now and the parcel isn't yet delivered. I've checked the status online and it shows no data. I've then gone to their office and tried almost 5 mobile numbers but none picked up the call. Then a guy picked up and shared a docket number : (d[protected] and I've tracked this and it shows that the parcel is still in Bangalore. The courier guy promised my that they'll deliver the parcel by Tuesday and now they're telling me that your parcel is more than 5 kg so held in but online it shows that it is still in Delhi. I missed my important meetings in office because of all this. Also, now the courier guy is telling me that it is not my responsibility and abused me over the call. I clarified with the courier guy that please confirm if you can get this delivered by Tuesday then only I'll book else I'll go somewhere else but he promised so I booked. I still have no idea where my courier is now and it is an urgent courier.

There is one very urgent packet of approx 15 KG which is booked from Delhi to Bhiwadi (Just 80KM) on dated 10.06.2019 but still on day 13th june this packet is not delivered. Local DTDC agent got this packet on 11.06.2019 as he confirmed but couldn't trying to delivered this packet, just sitting on it and making excuses & behaving in absolutely unprofessional manner. this packet was comes from USA by air and having very urgent requirement to my company export orders.
I have been request many times to this guy but he is not bothered to arrange delivery.
this is absolutely disturbing and feeling numb now because the purpose to lift this material from USA by air was to complete our exports orders but just because of this delivery agent all goes in vain.

Consignment number - K32122435
This consignment was sent by me from kolkata to secunderabad but this is not delivered and dtdc is not doing anything about it. They are all cheats and frauds in dtdc. I am trying to trace it but no help by dtdc and they refuse to compensate. I request to pls help me to get this solveed and get my parcel as i sold it to my client and she is asking me money

Dear Sir / mam.,
As per complaint submitted on 6th June for the undelivered of the Above Mentioned Consignment till date, there is no Feed back from the team or branch till date and now also. As i had calling them serial time too but they are not able to give the proper reply... just saying v are searching it such an bad service with this kind of company

I had placed an order from printster.in on 5th June 2019.

My consignment number is Z00287917 and it had to be delivered to me at Rawatbhata(Rajasthan) which is near Kota.

The consignment had reached Kota on 10th itself but on 10th it showed "consignment redirected".

Again on 11th it was out for delivery and again it shows "consignment redirected". It has not been delivered and the status as of now is "consignment redirected" again.

What should I do?

My courier was booked on 29th May from Faridabad and it was received at hub on 1st june in Hyderabad. It was received on facility, Hyderabad at 6th June. Now, it is 12th June and my customer has not received it in Hyderabad so far. I contacted the contact person, DTDC in Hyderabad and he told me that he go to office only after 3PM and was not also polite with me. He asked me to complain about the same on customer care. He told me that there is no vehicle to dispatch the material and he has complained about the same to his corporate peoples. I have sent that courier to my big client, a well known pvt. ltd. company in hyderabad there and this will create a very negative impact on my company reputation. Docket number is D49947007. Please dispatch it as soon as possible so that we can use DTDC in future with confidence.

Sheel Technologies have delivered a packet with required material against PO of our Party, Garware Bestretch Limited, Wai via docket No. Z88619949 on[protected]. The packet is not delivered to our party and fake update is uploaded on your tracking details website. The delivery location updated by your person is of Latur and our party is located at Wai, Satara. The capture details are attached for your reference.

This irresponsible act has costed us expenses of Rs. 50, 000+ and also our party is also not ready for further services with us due to delay.

So I request you to reimburse this amount and send us the packet also couriered.

Hi Team,

The courier has been out for delivery on Monday 11/06/2019. but due to my unavailability, I have not able to get the item. I asked them to reattempt delivery on Tuesday 12/06/2019. but I have not recieved any call or response from the agent till today. And they have sent a fault message on 12/06/2019 that they reattempted delivery for which I have never been called to take the package.

My DTDC tracking number is B64802794. Without calling me a single time, the courier guy updated the status that RECEIVER NOT AVAILABLE-CIR. Why the hell is this company running, if they cannot do the primary thing that they are supposed to do - Deliver the courier. This is the second instance that DTDC has done this. Earlier, they returned the courier to the source, without calling me. Pathetic service. This company is filled with lazy courier guys who wants salary without doing their job.

Dear sir/madam,

A courier from mumbai was sent through dtdc to my address at pincode :-768218(belpahar)(state-odisha)
But when tracking online it says destination at cuttack[protected]state-odisha)
This is a compelete negligence by dtdc, please take appropriate action to reroute my parcel to my address at pincode 768225 .Tracking no.-m74375446

I had sent an application for an examination via DTDC from Lucknow to Varanasi on 8 June, morning . The last date of receiving the application form is today, 11 June .. it’s been 4 days and the courier has been lying in varansi from past three days . Highly disappointing.
I am a doctor and the courier contained an application form for a fellowship but now because of poor service by DTDC I won’t be able to sit for the exam and have to apply next year .
A Strict legal Action needs to be taken against them
My consignment numbers are - Z10879957, Z10879956

Dr POOJA TREHAN

Consignment-A43993157 booked on 28th May'19 from Surat to Karnataka (581123). But while booking pin code changed to 521123 and reached to wrong address. Continuously chasing with all concerned DTDC office's but no one helping.Please help in reaching to below address;
Chandrashekhar M H
C4/3, Grasim Staff Colony, Kumarapatnam-581123
Haveri District, Karnataka

This is to bring to your kind attention that we have received a courier from Hyderabad in the packed conditions. The concern is that the box container does not have the sample inside it and the pictures are attached for the reference. The box was cut in between and was taped again from the top.
Kindly look into the matter and solve the issue at the earliest because the sample is important for us and we have paid for it.

We send courier from aluva to kulakkada but they didnt delivered it to kulkkada R33669204 they received it on kottarakara dtdc office and informed as to take the parcel we said we paid to deliver items on specified site but they denyed to do so this is not happend once when courier send from hydrebad they showed a status of delivered but we dont received the courier after that we qureyed about it and collected it from the kottarakara office

Hi,
I live in Bilaspur as i have my job posting here. My company has couriered my business cards more than a month back. Its been more than 35 days and I haven't got my parcel . When i didn't receive parcel for so long I called dtdc and asked them about my courier, they told that address was incomplete which they didn't even inform me. I called them and told my correct address and they told they will deliver it now but still they haven't delivered it (its been more than 10 days) and now they are not picking up my calls. I really dont know how to handle these guys. Kindly help me in getting my parcel.

We sent one envelop containg some medical reports to Dr JAGADEESWARI, Gandinagar, Kakinda on 9-5-2019from your office at Golconda X roads Hyderabad . The envelop was not delivered to the addressee till today i.e[protected]. We requested your office at DTDC at Golconda X Roads Hyderabad many times to get back the envelope to our address in Hyderabad as it was not delivered . We request you earnestly to send back the undelivered envelop to our address in Hyderabad as it containing some important medical reports .

I booked one document with two envelope in same folder to below mentioned address on[protected] vide doc no as mentioned in subject line through your DTDC Branch at PC Mittal bus Stand, Siliguri, West Bengal.

PAN/TDS Call Centre of Tax Information Network (TIN) managed by NSDL e-Gov
Address 4th Floor, Mantri Sterling, Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016.
However to my surprise, I came to know that one envelope got delivered instead of two. There were original paper in it.

Dear Team,

The service of DTDC Courier in Narengi, Guwahati (Assam) is pathetic. I got a ca from your narengi branch that I got a parcel to deliver since my phone was not with me at that point of time the delivery person went back and when I called him after sometime he has been insisting me to come and collect from his office. When I refused as I am unwell then he told he would deliver at x time but he didn t showed up and when I called him again he said, you stay nearby why Don t you come and collect it. When I was reluctant then he said he would deliver it.
My concern is that is against the customer service rules.Any parcel to be delivered should be dropped at customer, s address rather then asking to come over to one, s office. Before visiting one should make a call to the recepient rather then calling after reaching the destination to avoid any hassles.

I hope you would look into this matter on priority basis.

Thanks and Regards,
Jasvir Singh
([protected]).