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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 262

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P
Patilyg
Apr 28, 2019
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Address: shahada taluka shahada, district nandurbar, Nandurbar, Maharashtra, 425408

My courier number a43806914. Local courier representative (Shahada, nandurbar district), call me and ask me to collect the courier from dtdc office. They told they can't deliver to home? Is this dtdc service? Online tracking showing "office close/door lock" which is misguiding. My home never locked for 1 minute because at home have old peoples so it is impossible to lock the house and this is not an office so ask your local representative to deliver the courier to my home.
If this is your way to deliver then i will complain your higher lever if there is no resolution.
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    Gurunadha vijay
    from Hyderabad, Telangana
    Apr 27, 2019
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    Address: Hyderabad, Andhra Pradesh, 500081

    I sent an item through DTDC courier from Hyderabad. In the tracking status of courier it is showing the item delivered. But the item is not received by the concerned person. I think they delivered to the wrong person and they not even call to sender/receiver before delivery.
    My tracking ID is H13559422
    Please help me to solve the issue I am facing.
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      K
      Kanav Singla
      from Bengaluru, Karnataka
      Apr 27, 2019
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      I was to receive a courier carrying my medicines. It was dispatched on 22 april and i received a call from their delivery boy about the delivery address i confirmed it. After i came back from office it was not delivered. The delivery status was shown successful on their website. I tried calling but he didn't give any details for two days and finally they said it was lost.
      Package had contents worth rupees 2000.
      Help needed to either retrieve the package or full compensation from company.

      Receiver:
      Kanav singla
      Zolo tulpar
      Veerannapalya main rd, arabic college post, vyalikaval hbcs layout, nagavara, bengaluru, karnataka 560045
      Contact: [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        NishantSaraswat
        from Hyderabad, Telangana
        Apr 27, 2019
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        Hi,

        My friend sent the courier from itpl whitefield, branch bangalore (Pin - 560066) to hyderabad (500081) on 24th april 2019.

        It has been 3 days since the courier was sent through express delivery but i haven't received it.

        On trying to track the courier using the tracking number (B[protected], it doesn't show any information on the website.

        Could you please help.
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          A
          Asadashrafur
          from Mumbai, Maharashtra
          Apr 26, 2019
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          I have booked a verrrrry imp document thru dtdc courrier services to noida with the docket number k18401131. But the same has not been recived by the reciver yet. I also mailed and tried to contact customer care support and mailed to ceo too, the worst thing is that, till now i didnot recived any kind of response from them.

          Plz hepl me
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            J
            Jitharkhel
            from Mumbai, Maharashtra
            Apr 26, 2019
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            Address: Byjus Support Team,Byjus 6 Floor Tower IBC Knowledge Park,Near Dirty Circle Bannerghatta, Bangalore, 560029

            Dear dtdc
            My docket no is-d48704467 booked for byjus support team bangalore at 5 april but still its showing transit. Also had complain at dtdc customer compain no[protected], care but not got response as it is very important courier of byjus. If not got them then they can refuse my refund as i already cancelled the course. Requst you please look at my request and please do enterfare at these.
            Thanking you
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Apr 26, 2019
            Updated by Jitharkhel
            Today these shipment Completed 20 days
            Apr 26, 2019
            Updated by Jitharkhel
            If Not get reply soon then we will met soon at Consumer office
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              G
              Gitika_
              from New Delhi, Delhi
              Apr 26, 2019
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              Address: 110084

              Dtdc shows the successful delivery in vijaynagar on 25 april 2019. But i reside in hardev nagar burari and have given proper address to sender and i haven't received any parcel yet. I also talk to customer executive but not getting any serious response on the same.
              I am fed up with their services. Resolve this issue at your earliest. How can be so negligent in their work???
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                S
                Shreyakavi
                Apr 26, 2019
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                Address: SH 295, shastri nagar, opp. Uttam for girls school, ghaziabad 201001,UP India, Ghaziabad, Uttar Pradesh

                Hi,
                My friend couriered a parcel of 3kgs from delhi with n20745129 number. No awb no was there on the slip. Took 7850 rs and says that i tried calling on the no given by my sister and got a revert that its not my parcel whereas that number is out of service since a year that means he lied. Then i told him get my parcel i will get it done from the head office coz i cant track it so he tells no its seized from the delhi airport custom and i need 4-5 thousand more to release it. How can we relay on them and i am fedup. Pls help me to track my parcel.
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                  A
                  from Burla, Odisha
                  Apr 26, 2019
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                  Address: Bangalore, Karnataka

                  I have sent one courier to bangalore and its been 10 days, but the courier is not delivered yet. Even the track staus is incorrect and not updated regularly. Also all the customer care numbers mentioned in website are not working (Like[protected]. Really fed up with such service and i am still waiting for anykind of help as the document i coueiered is needed very much.
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                    M
                    Merina Merrily
                    from Mumbai, Maharashtra
                    Apr 26, 2019
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                    Address: 562157

                    My parcel was booked on 9th april 2019 in delhi and received in bangalore air hub on 11th april 2019 and also received at the facility of hebbal, bangalore on the same day (11th april 2019) on 12th april it is out for delivery. But didn't receive. Then on 22nd april it says not delivered (Receiver not available cir) again on 23rd it's out for delivery and on 24th again the status says not delivered (Address incomplete or wrong) and it's 26th today i have no idea why is my parcel is not delivered when the address provided is correct. And i tried to contact the courier boy on the number he called me when my another parcel (That was sent on the same day with this parcel) was delivered. But i couldn't reach him too. He informed me the parcel will reach me by 22nd april but couldn't reach him as well. Please help i need the parcel soon
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                      B
                      Bsbasu
                      from Mangalore, Karnataka
                      Apr 26, 2019
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                      Address: Near booomreddy circle, 582101

                      Irresponsible, careless, late delivery, worst service, inconvenience service, gives silly reasons for late delivery, irresponsible, careless, late delivery, worst service, inconvenience service, gives silly reasons for late delivery, irresponsible, careless, late delivery, worst service, inconvenience service, gives silly reasons for late delivery,
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        H
                        HR Gautam
                        from Mumbai, Maharashtra
                        Apr 26, 2019
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                        Address: Delhi, New Delhi, Delhi

                        Send one mobile and charger by dtdc courier on 27 march 2019 from ramnagar/kashipur (Ramnagr to delhi).
                        Packet not delivered, online showing in transition stage at chennai from 28 march.

                        Don't know what vigilance team doing for last one month.

                        Following dtdc team over phone/mail but getting no positive response.

                        Very disappointing that such reputed cargo can do like this.
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                          Go2moxy74
                          from Mumbai, Maharashtra
                          Apr 26, 2019
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                          Address: 744101

                          Dear mam/sir
                          Since last two weeks iam struggling to get my parcel tracking id (M[protected]. This parcel was booked from mumbai on 16april 2019 to port blair, andaman nicobar islands. But from 18th its showing same tracking status “recieved in chennai hub”. I have almost called every dtdc no. Chennai kolkata mumbai but i wont get any positive response. It is still showing the same status.
                          Please help

                          Regards
                          Mosim khan
                          [protected]
                          [protected]
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                            A
                            Arjit Singhal
                            from Tirur, Kerala
                            Apr 25, 2019
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                            Address: Bangalore, Karnataka, 560098

                            Hi,

                            I have couriered two box of chocolates from Bangalore (Pattanagere office) to Noida via DTDC express delivery on 24th April which has to be delivered by today i.e. 25th April.

                            The normal rates were Rs. 270(up-to 1 Kg) but I paid Rs. 540 as they asked for 1 day delivery. I checked with the company guy again and again about the delivery and every-time his words were "Sir, we have promised to deliver it before 6 p.m. So, it will be delivered".

                            I even call the customer care 5-6 time and after waiting for 6-7 mins each time, for once I was able to talk to them and they said that my courier has reached Delhi. So, it will be delivered before 6 pm but I waited till 7:30 pm but no delivery.

                            I called the company's office person after it and after sending him the consignment number, his number went unresponsive.

                            Even if I track the consignment from their website, it shows the status as In Transit and package is in Bangalore only.

                            There is so much heat in both the cities. What if, it melted or rot. Who is going to take the responsibility of it??

                            I want the courier to be delivered tomorrow as I have no choice left and the full refund of the my courier charges and product.
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                              D
                              Divya Lekha Gunta
                              from Hyderabad, Telangana
                              Apr 25, 2019
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                              Address: Uppal Hyderabad, Visakhapatnam, Andhra Pradesh, 530003

                              I was supposed to receive a parcel, from arus jewellery, which has been booked via dtdc courrier .. but when the parcel reached delivery address that is mine . I opened it to find a plastic box which was empty . I have immediately notified the vendor who has sent me the courrier. The sender has sent me video footage showing the placed the item in the box
                              But when I received it it was empty. The jewelry company is showing the proof that they have sent it. I have the video proof it's Missing.
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                                M
                                Madu Lokesh
                                from Khammam, Telangana
                                Apr 25, 2019
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                                Address: Door no : 21-8-89, Near Government Press, Vijayawada, 520011

                                Order : d70829734

                                Sir my order was placed and books were depatched to vijayawada on 22nd april. Ordered books reached to "vijayawada" (Destination) reached. But still none of them delivered books to my address which is in vijayawada.
                                Already the order has been dispatched 2days ago but still i didn't get my books delivered.
                                Please ensure my order delivery as fast as possible.
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                                  T
                                  Tanisha Surajwani
                                  Apr 24, 2019
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                                  I am reseller.. My dealer had consigned my order, to my customer.. But even after 9 days.. It is not been delivered and showing comment on tracking that. Address is not complete or its wrong.. They have nor contacted my consignee or me or dealer, for this issue.. I have already taken payment from my customer.. Pls do something or it will cause me loss.. And also your courier co. Image will be effected
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                                    Naina Nasikkar
                                    from Korba, Chhattisgarh
                                    Apr 24, 2019
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                                    Address: Pavan Sharma Shree Ganesh Collection Tilak chowk kurduwadi dist solapur Maharashtra, 413208

                                    Need fast dilvery not thought dtdc will give dis service please solve it possible
                                    Already delay please do take action on dis
                                    From last 7 day at same loction

                                    Dilvery it fast
                                    Need fast dilvery not thought dtdc will give dis service please solve it possible
                                    Already delay please do take action on dis
                                    From last 7 day at same loction

                                    Dilvery it fast
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                                      A
                                      Apal1957
                                      from Darjiling, West Bengal
                                      Apr 24, 2019
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                                      Address: SARAT NAGAR. SIBMANDIR, 734013

                                      Pl. Ref. Consignment no. K17376449 dated 22.04.2019, living plants booked from siliguri to kolkata (Serampore offce control area) uder pin code 712223. The packet is super marked as living plants, very sorry to say till today (24.04.2019) at 9.00 p. M. The tracking status is showing on transit, who would be responsible if the plants die on late transit?
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Beware Dtdc courier services are not reliable, So I am providing you direct contact details, so get in touch with details sent to you in PM !
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                                        rathnam1947
                                        from Kanigiri, Andhra Pradesh
                                        Apr 24, 2019
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                                        Address: NEAR ELEPHENT TREE,ONGOLE, Prakasam, Andhra Pradesh, 523001

                                        This is k. V. Rathnam form ongole, yesterday i send a one envelope cover through your courier form ongole to gunturu, vadlamudi.. Consignment number is h87267542. At that time i found display rate chart and collect courier charge is different. Here with i attached ur consignment receipt and display rate chart images also.

                                        Note: as per law ongole franchise is doing "un fair trade" so why i am not complaint on this in ongole consumer forum. So if you are not respond with in one week of time i will file case against dtdc franchise ongole in ongole consumer forum
                                        Please contact me [protected]@gmail.com
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        My parcel was damaged when received. A 100 rupees note was missing too. Please look into it. The note was really special. I want it to be delivered to the recipient immediately.
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