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Updated: Oct 3, 2026
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DTDC Courier & Cargo reviews & complaints page 262

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H
Harsha Patidar
from Delhi, Delhi
May 20, 2019
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Address: Chhindwara, Madhya Pradesh

I have booked a parcel from yours creations with dtdc o 9th may 2019 from delhi to pandhurna (Chindwara)[mp]. Firstly they have not delivered it in 11 days and whren i cotacted with the chhindwara dtdc contact ([protected]) they gave me another number ([protected]) of dtdc pandhurna... This person ravi kapse (As id on true caller) talked me in very unbehaved manner.. I have the call recordings. The parcel is not getting delivered and the courier person is talking in very disrespective way towards the customer.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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M74445707 is my courier tracking no. I have been told by mrs priya from worli branch they aren't able to track as well as they don't have the signature of receiver.
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    S
    Sundara Bala
    from Bengaluru, Karnataka
    May 20, 2019
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    Address: 560076

    A courier bearing docket no b64277585, which was despatched on 13th may,
    Has not reached the destination till today the 20th may, the tracker is not updated

    The last update was on 14th may, that a large it company which works 24/7 is door closed, which is not true.

    Many calls to both ends didn't produce any results.

    I hope this complaint will also not go, the same way.

    Please respond [protected]@cosmicconsultantshr.com, or call [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    My dtdc parcel consignament number A43777142 iparcel from surat to nuziveedu andhra pradeh is not being delivered since 10 days and showing as p[arcel rediercted. Its a worth of 2000. local courier people are not lifting the calls too.going to file a consumer case
    Reply
    Team dtdc, tracking details still shows processed and forwarded to the hub at Patna Apex.
    I have parceled two package both contain computer parts, but I have receive only one but other with consignment no C88447466 is still not received.
    Tracking details shows processed and forwarded from Hub at Patna air apex
    ...
    Reply
    Dear Sir my Docket no is Z97314339. it is return dated 20.04.19 but till today I did't get my courier return.
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      V
      varunmakar
      from Bengaluru, Karnataka
      May 19, 2019
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      Address: Prashanth layout, Whitefield, 560066

      My tv was broken badly in transit. When i received the screen was completed cracked as can be seen in the picture.

      I was confirmed by the hub where i booked the courier service that i won’t be broken due to the packaging they will put over the tv cover.

      I also put the thermacol to assure that damage won’t happen.

      After all this, it was received in such a bad condition and it’s a negligence from the company since they need to know that it is fragile and will be broken easily if not handled carefully.

      I want to be refunded back for the damage.

      Consignment no. D70114379
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Y
        yuvirana
        from Partapur, Rajasthan
        May 18, 2019
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        Address: Sumerpur पाली 306902, 306902

        Z99238972 this is my items traking number on 7 april item has courier from dwark and today is 18 april still i have not received my items i have track many times same location showing all the times no response from dtdc courier service i think they all are sleeping and i am costemer i am crying at my home because i have paid amount for that.. First time i have used this service and now i can say one of the wrost service i have ever seen
        द्वारका courier service has give me पाली dtdc office number i almost called 100 times but no one picking my phone
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Y
          Yuvraj Ranawat
          from Partapur, Rajasthan
          May 18, 2019
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          Address: Sumerpur पाली 306902, 306902

          Z99238972 this is my items traking number on 7 april item has courier from dwark and today is 18 april still i have not received my items i have track many times same location showing all the times no response from dtdc courier service i think they all are sleeping and i am costemer i am crying at my home because i have paid amount for that.. First time i have used this service and now i can say one of the wrost service i have ever seen
          द्वारका courier service has give me पाली dtdc office number i almost called 100 times but no one picking my phone
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            M
            manoj19744
            from Bengaluru, Karnataka
            May 18, 2019
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            Address: b 3 SHREE VIHAR COLONY ANDHERI DEORI BEAWAR RAJASTHAN, Ajmer, Rajasthan, 305901

            Courier no x20348126 received by me in damaged condition product not received only empty envelope received in damage condition. This courier recieved by our company general section i found it empty & my company attender told me that its found in that condition only. Please resolve the issue
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              saisandeep-END
              from Hyderabad, Telangana
              May 18, 2019
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              Address: Hyderabad, Andhra Pradesh, 500037

              My courier consignment number is[protected]
              When i track it online, the status is that it reached hyderabad dtdc hub on 15th may morning but afterwards there isn’t any update. I didn’t even receive any calls regarding this.
              The and no one is responding when i call the customer care number. When i try mailing the email for tracking it says that the consignment number is invalid but the receipt i got has only this number. It expects an alphanumeric id with an alphabet followed by 8 numbers.

              Please somehow let me know the status of my courier. Why isn’t it delivered yet?
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Ramakrishan J
                from Ernakulam, Kerala
                May 18, 2019
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                Address: Vijay talkies, Sagar, Madhya Pradesh

                Such a pathetic service in india which has a franchise of dtdc in sagar, everyone are so stupid over there... Wont take any calls not delivery the parcel on time... Such a pathetic service in sagar madhya pradesh. Do improve.. Very poor.. Pass this message to heads and close that sagar franchise close down and start with a new facility and good standard.. Such a poor service. Thank you.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  K
                  K. Rajan
                  from Coimbatore, Tamil Nadu
                  May 17, 2019
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                  Address: 641035

                  I booked a dtdc plus envelope from coimbatore to noida (Up) vide consignment number v53282428 on 14.5.19. Being dtdc plus it is supposed to reach next day and i paid rs.290.00 for this. Bit so far (Today 17.5.19) it has not been delivered resulting in undue loss to me. As of now, it is still not delivered. I ask immediate action for delivery, and refund me extra charge paid as consignment not delivered next day as per booking. Dhl franchise no. Ef030, coimbatore-641030 and consignee mr kanishk kharbanda, sector-110, noida (Up).
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    N
                    nitin muley
                    from Pune, Maharashtra
                    May 17, 2019
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                    Address: Plot no 24 samadhan colony kokanwadi, Bulandshahr, Uttar Pradesh, 431001

                    Dear sir i'm herewith complaining about the my courier which i send from your shegaon franchise office mr rohit kharat. Owner of franchise on dated 10/5/2019 for mumbai address since last 8 days yet not receive my courier to concern party i contact every branches of services till nagpur but they are not giving me updated and said it's misplaced so giving solution regarding this my docket number m74738592 dated 10/5/2019 booked by mr rohit kharat. Shegaon if tomorrow afternoon not getting any solution will submit legal actions against all office under this region in court as well as in grahak manch at aurangabad office
                    Thanks and regards
                    Nitin madnurkarrao muley
                    Aurangabad maharashtra
                    Mobile [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      B
                      brij_02
                      May 17, 2019
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                      Address: Bengaluru, Bangalore, Karnataka, 56099

                      My vendor has booked the courier around 10 days ago from within bangalore but still i have not received that even after several reminders and complaints and in every complain and email i have mentioned my address also, but i have not received even a single call from their customer care (Even on same address i am already receiving many couriers from amazon and flipkart).

                      Consignment number b63956726

                      Case no: 14479425

                      Address: hamilton homes, flat f-404, gattahalli, raysandra lake road, off hosa road,
                      Opposite to nirmala vidyalaya and arratt milano, bangalore - 560099.

                      — brajesh
                      [protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        Swathy Nair
                        from Coimbatore, Tamil Nadu
                        May 17, 2019
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                        Address: Ooty

                        I had a package to be delivered from ahmedabad to ooty.. I had been trying the e tracking facility and said the destination to be madurai, though the sender had provided the right address.in order to enquire regarding that i called the nearby office which is dtdc ooty branch and one mr vijay was the one who attended the call. He was very rude over the phone and was not ready to listen to my actual query. I thought dtdc was a corporate which provided satisfactory services, but this shook me. The worst enquiry service i've ever experienced.. Dtdc should be a tad bit careful while recruiting the employees.. Highly disappointed..
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          2
                          23bhavna
                          from Pune, Maharashtra
                          May 17, 2019
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                          Address: Road No. 15, Dhanori Road, Pune, Maharashtra, 411015

                          Dear dtdc team,

                          I have sent courier to hyderabad through dtdc vide awb no. P50494241 on 29.04.2019.

                          Till date the courier not reached destination.

                          Services are very bad. Trying to call dtdc person also but no answer. Since 3 days a i am continuously following up for my courier, but also no help i received.

                          Sorry to say but this experience is very bad.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            K
                            krashan sharma
                            May 16, 2019
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                            Address: Bagmane tech park ,Laurael building block 3A,C.V.Raman Nagar, 560093

                            Consignment number : "z88572253"

                            Its very disgusting you guys had delivered my parcel to some unknown person atleast you guys can ask my name. This much common sense you guys are not having.
                            I request you to guys to deliver my parcel that has medical claim docs which i need to reimburse before 18may2019 otherwise i will loose 25000k

                            Please do me a favor asap

                            Contact me asap
                            [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Sh Ku
                              from Gaya, Bihar
                              May 16, 2019
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                              Address: House no 10A sector 3 khelgaon pin 834001code Ranchi jharkhand, Jabalpur, Madhya Pradesh, 482001

                              I have booked my parcel no k19174332 on 07 may 19 at 1325hrs from ranchi branch but till date my parcel have not reached to destination
                              It have hold at salt lake branch kolkata.
                              But no any status update to send or not send my parcel till date not give respond any help desk no
                              Pl consider and give suitable response to my parcel in priority.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Beautiful you arunita
                                from Chennai, Tamil Nadu
                                May 16, 2019
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                                Address: BARASAT,NABAPALLY, Kolkata, West Bengal, 700126

                                My parcel still not received. It's over 2 month and still its not received. My tracking no is z86944419 which still now showed as "in transit". This parcel contain some of cosmetic products which is coming from delhi to barasat.
                                I also complain in dtdc website and my complaint no is 14161496 but they did not provide me any kind of help. I also call center of dtdc but they did not response my call. Please kindly do the needful.

                                If it's possible kindly refund my parcel value which is rs.860 to my bank account. My bank account details is state bank of india, a/c no – [protected], ifsc code-sbin0010090
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  M
                                  Manushresth Misra
                                  from Mumbai, Maharashtra
                                  May 16, 2019
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                                  Address: Lucknow, Uttar Pradesh, 226016

                                  Regarding consignment no. Z94342036
                                  Last status update is showing of 14.05.2019 time 19.15 hrs and showing receiver not available. I like to make it very clear no one turned up nor i was contacted. I was shocked to see the status as no one came and above all when i tried to contact them on phone most of the numbers are not working. When some how my call get connected on number [protected] i was told to contact on[protected] he told me to get in touch with [protected]. Talking with this person i was told we get in touch with you in 15 min & inform you about the latest status. Now he is not picking up the phone...
                                  Highly unprofessional behavior not expected from dtdc
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  I sent a cup to Balasore, Odisha. I wrapped up the cup with the help of bubble wrapper and thermocol. When it delivered it was broken.
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                                    V
                                    Vihitha Bhavani
                                    from Cuddalore, Tamil Nadu
                                    May 16, 2019
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                                    Address: 8-106, Bangaramma Colony, Thottambedu post, Appalaya Gunta, Pichatur Road, Srikalahasthi, 517644

                                    I have to get a courier from hyderabad to srikalahasthi which was submitted on 10th may in hyderabad and reached tirupati on 11th may. Till then there is no change in the progress of status. I didn't get my courier on time and i have an emergency. I have been complaining the same thing via call to the concerned person. Still no action on the issue. Very bad at service. It is been almost a week. The consignment number is h14316318 and i don't know why it is showing the destination as chittoor in etracking. Kindly respond at least today.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      V
                                      Vanshi Arora
                                      from Delhi, Delhi
                                      May 15, 2019
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                                      I want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by Sseseaseal .I even dont know who he/she is .I think something wrong has beendone from your side.That is very pathetic service. Please help me and give my courier to me by 16.5.19. It was very urgent and I was supposed to get it latest by 15.5.19. Please find my order and deliver it or else I will take actions against your firm . My tracking id is D50432992
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Plz I want my corrier
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                                      i have sent corrier to chennai, the kennel club of india, in corrier stauts recived the courier by Sseseaseal name i need to know if it reached to kci club i need specific information
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                                        J
                                        Jackalees
                                        from Bengaluru, Karnataka
                                        May 15, 2019
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                                        Pod no:c89250039
                                        We shri ram enterprises madurai, tamil nadu. On 10.05.2019 booking a parcel from dtdc thirunagar, madurai to sri sai global yarntex, prakasam, andhra. Above the pod number. Our parcel delivered but box is opens and material missing. Maddipadu, mandal dtdc delivery person delivered empty box only they are not aware of material missing.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Ref No[protected]
                                        NAME-md.Sadique
                                        Pick up from -New town, Kolkata

                                        But the packet has not been picked up from my house till today.I am moving away from kolkata tomorrow[protected].

                                        Therefore I request you to kindly pick up the parcel today[protected].

                                        Md.sadique
                                        Reply
                                        My parcels tracking no. Is Z88331089. On May 9 I got a message saying that the parcel has been delivered. However I have not recieved the parcel. Nor did I recieve any phone call from the delivery agent.
                                        The DTDC helpline is inactive, and I don't know where else to go to track my parcel.
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