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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 268

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T
tasleem5175
from Varanasi, Uttar Pradesh
Apr 3, 2019
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Address: Azamgarh, Uttar Pradesh

My consignment is missing from station road courier centre azamgarh. It was delivered from delhi on 4th march 2019 to reach azamgarh. But azamgarh hub returned it saying that. Particular address is not in their range and they returned it two times. It's docket number is z86929979. But finally received at azamgarh hub on 29 march 2019. When i approached them. They are telling that they have not received it but when i tried to track it. It is showing that they have received it on 29 march 2019 please find the consignment as it contains my marksheet
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    M
    Mandody
    from Ernakulam, Kerala
    Apr 2, 2019
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    Address: Half tone die makers pvt ltd -Hyderabad-500039, Ernakulam, Kerala

    The courier returned because of the given address was old address, this is our mistake
    Again we send it with correct address, still returned it without information, both i paid rs 400 and rs 300 respectively. I didn't get any proper reply from your side.
    Now the customer request to use other courier in future including the returned item also.
    The "x" courier having good market and price is 50% lesser than your price.
    Please consider this complaint as seriously because we are always expecting customer satisfaction.
    1) tracking no:- d 48872569 date 14/03/19
    2) tracking no:- d 50336242 dated 25/03/19
    Note:- at least you have to reimburse the amount which we paid or you can provide how fast you can help to find our item to reach my destination. Thank you
    Regards
    Idac tooling technology pvt ltd
    [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    I have booked a fast courier DTDC plus from Hyderabad to Ahmedabad one single page they said with in 24 hours they delivered and charged 350 rupees finally they delivered 4 the day ridiculous these people are cheating the customers
    Book one parcel mehsana to udaipur at dated 27th 3.19 in dtdc tracking software parcel delivery at 28th 3.19 but. Parcel still not delivered.and udaipur main branch person not pick the phone. And still I am waiting my parcel 30th.3.19 still not received... Tracking id is D50173196
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      R
      Raja Killamsetti
      Apr 2, 2019
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      Address: No.11, Global Tech park, Divyashree Chambers Wing B, 4th floor, Langford Town, BESIDE HOCKEY STADIUM, 560025

      I have received the courier today through dtdc condignment number : h13152952, when i opened the cover inside i could only found empty plastic box and bubble cover, the actual contents has been robbed by this dtdc courier service staff.

      I am attaching all the details of consignment and the contents.

      When i search the consignment tracking history, i see the courier could have been delivered yesterday itself instead it is rerouted and delivered today as and empty cover and empty plastic box.
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      I have booked a courier from Delhi to Bangalore, US on 23 -03 paying 170 for 4 day service so that it reaches on time. But still it is in transit. What is the benefit of paying such a huge amount if DTDC cannot send the courier in the said time. who will be responsible if it does not reach the destination in proper time Kindly let me know asap
      Product Not delivered and No tracking detail updated by DTDC. its been 4 days.

      Customer care is not picking my call. it's a electronic item.

      Why the delivery is getting delayed. no response from customer care.
      Its pathetic service.

      Shipment number: Z87155039
      I used to receive a courier from Amritsar and it was sent from there on 28 and it’s has been delivered on 1 April 2019 bt I haven’t received the product bt in DTDC is showing that it has been delivered... so I want my product to be delivered to. Me it was most important thing in that ...

      content missing courier - Comment #3395982 - Image #0
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        M
        Manish Maniya
        from Mumbai, Maharashtra
        Apr 2, 2019
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        Address: Modesty garments aasthan mall lakhnpur ramnagar ( nainital) uttrakhand, 244715

        Mera ek parcal jiska docate no. X30615658 h 28 march ko book kraya tha lekin wo abhi tak panding me h uski koi information show nhi ho rhi h na hi koi movements h mere business parpose se parcal aate h jo ki bhut arjent hote h is liye me kewal dtdc service hi use krta hu lekin ab dtdc service bhut khrab ho rhi h...
        Hamre yh ramnagar uttrakhnad me dtdc service bhut achi h fast h but ye parcal jaha see book huaa h unki service thik nhi h
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Sir, i am from Rewari Haryana, my courier come from banglore, it was very important courier, docket no was F11349714, they cannot send me courier, in my courier, my contact number written, but they are not contact me, what the hell is this
        Courier on 12.03.19 but not delivered till today.
        D48953830
        Courier shop owner does not pick call to answer any question
        I booked. My package on 19 the mar'2019, in DTDC Courier with AWB no B63211901 to Rajahmundry.But we failed to received the courier till today.I made a complaint in DTDC and waited 48 hours but no response from the courier service provider.hence I request you to resolve my issue.
        Dear DTDC,
        I have found that my courier parcel is still present at your DTDC office.
        Request you to kindly shift my consignment to the reference address at the earliest as possible.
        Consignment No: Z94043657

        my parcel pending - Comment #3396008 - Image #0
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          A
          abhijeetsk
          from Delhi, Delhi
          Apr 2, 2019
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          Address: Near Bisleri factory, Andheri east, Mumbai City, Maharashtra, 400099

          Hello,
          We had submitted the courier on 30 mar 2019 at pune, dangechowk location. But the courier is still not reached to andheri delivery office.
          This is very very unsatisfactory and bad experience. The support from dtdc offices is very poor.
          If the courier is not delivered by 2nd apr 2019 then we will have no option left but to take legal action and also we will log complaint at "national consumer forum".
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Courier delivery Z87002220 was scheduled for delivery on 22/3/2019 from Gurgaon to Gwalior. However even after same was not received by 28th we contacted the courier company and were told that the package has been delivered. After spending more than 3 hours with trying to trace the package we were asked to come and collect from the office.
          Dear Customer, your consignment with tracking number V52507802 has been booked. Track your parcel at tinyurl.com/y3qj6fgs.

          The consignment does not relates to me pl stop this immediately
          My parcel has not delivered yet.. it been 4 days since 26th of march.. the current status is still showing on transit from last 2 day.. my order no. Is[protected].
          The courier booked on 26th march..
          The current status is also not updated since 29th march.. Do consider my complaint as it is an important parcel...
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            M
            Mousumi2//
            from Kolkata, West Bengal
            Apr 2, 2019
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            Address: MUMBAI, 400093

            My courier tracking is showing it is not delivered as it is in non serviceable area but i am sending courier in that same address from quite long time and in dtdc only. Please intervene in this matter and solve my problem. If the area is non serviceable it must be informed at the time of taking the booking from the facility. It is very important official letter and for that i am having so much problem. It is very surprising that in the same address with different person the courier has been delivered but why not this one?
            Biswadeep
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Apr 02, 2019
            Updated by Mousumi2//
            MY TRACKING ID IS K31144787
            Apr 02, 2019
            Updated by Mousumi2//
            The address is 215, Atrium, B 3rd Floor, beside Courtyard Marriot Hotel, Andheri kurla road andheri east Mumbai400093.Is it is in non serviceable area.
            HI,
            your service is pathetic . inspite of providing proper address my credit card has not been delivered stating landmark is not given. i am writting the address once again
            4th floor kumkum apartment shivpuri colony,
            near HRDT public school,
            behind A N college patna
            bihar 800024
            [protected]
            I have to receive my courier by Thursday but I haven't received it yet...I tried to contact dtdc customer care at medchal but no one is responding...
            I have very important things in it and need it as soon as possible...
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              D
              dhyutidharavikash
              from Delhi, Delhi
              Apr 1, 2019
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              Address: delhi, New Delhi, Delhi, 110033

              1.Consignment number D49886232, booked on dated 27 march 2019 and delivered totally in damaged condition on dated 1 April 2019.
              2. consignment contains necessary goods of price 3680 for the use of a student, which were totally damaged because of your gross negligence.
              3.while booking on my repeated concern of safety of goods, i have been assured that goods will be delivered, in safe condition but after delivery its a state of shock for the student who is in dire needs of the goods.
              4.i hope i will get my refund which includes shipment and goods charge, or else i will go for legal remedy.
              +7 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Satish Saint
                from Mumbai, Maharashtra
                Apr 1, 2019
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                Address: Thane, Thane, Maharashtra, 400607

                8 boxes are shipped by dtdc courier..and franchise has taken guarantee that products will deliver safely...it was shipped from Mumbai to chandigarh

                All products brokenly found
                Now franchise says we are not responsible for that.
                Total amount taken from me is 7000

                Kindly check attached broken pics of my product
                I want refund of my losses else I will lodge a complaint in court of both franchise and dtdc co
                Check this on priority

                Regards,
                Satish saini
                [protected]
                +5 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  sangeetha jayabeen
                  from Coimbatore, Tamil Nadu
                  Apr 1, 2019
                  Resolved
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                  Resolved

                  Address: 560043

                  On 28th march 2019 I have couriered to Kolkata from Bangalore, with courier no-V52755517, As DTDC office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me some network issue till today it is not dispatched yet it been 4 days (29.03.19 - 01.04.19), it to next day and said it happen why mistake, i request you to take a serous action on it, Now I m mentally frustrate and losing our business commitment & image in Boss eyes.
                  +1 photos
                  Dec 13, 2019
                  Complaint marked as Resolved 
                  The parcel was delivered after 6 days
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                    P
                    Padhu153
                    Apr 1, 2019
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                    Address: Chennai, Tamil Nadu

                    Respected Sir/Madam,

                    Consignment Number : C87480993
                    Booking Date: 22nd mar'19

                    I am raising this concern as my Courier is not delivered yet by DTDC Courier Service provider. I have sent a Courier on 22nd of March 2019 from the location Chennai Ramanujan IT City DTDC center. This Courier has not been delivered as of today(1st April 2019). I was promised that item will be delivered with in 2-3 days from the date of booking. But now its almost more than 10 days and i have been following up by mail and calling DTDC agents no use of it.

                    I have called DTDC customer service and not received any response from them.

                    The below is the tracking status for 10 days in DTDC site.
                    Sat, 23rd Mar'19|08:41 Hrs Received At Hub Coimbatore
                    +1 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Address: Kotekar Post, Dakshina Kannada, Karnataka, 575022

                      Respected sir/madam,
                      I am raising this concern as my courier is not delivered yet by dtdc courier service provider. I have sent a courier on 12th of march 2019 from the location nagercoil kerala dtdc center. This courier has not been delivered as of today (1st april 2019).

                      I have dropped the mail to dtdc customer service and not received any response from them. (Attaching the mail)
                      I checked the status in dtdc unfortunately, there is no update post 12th march.
                      The parcel had a very important item that will not be disclosed here as this is a public platform.

                      I reached both origin and destination dtdc center, but both the parties saying it is in transit and will not help out.

                      It is already 20 days now but my parcel is not delivered. So i am here to seek your help to sort the issue and help me to get my parcel.

                      Below are the details of courier:
                      Company name: dtdc courier & cargo
                      Shipment/tracking no. C87389428
                      Origin: nagercoil
                      Destination: mangalore
                      Destination pincode: 575 022
                      Last status: in transit on 12th of march.

                      Attaching below details.
                      Shipping receipt
                      Online status
                      Mail sent to the dtdc customer service.

                      Thanks
                      Nagaraj alva
                      +3 photos
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                        M
                        meghana291
                        from Bengaluru, Karnataka
                        Apr 1, 2019
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                        Address: Magadi road , B -23, 560023

                        Hi, myself meghana. The dtdc courier has been delivered to wrong address. Upon checking the track history it says received by self, however i have not received my courier. Also the tracking says the courier being delivered to rajajinagar, which is wrong address. The courier is very important, hence please check the same and return the same to the correct address. My consignment id d70516998. Please do the needful and return my courier.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        If you go through the complaints you will find there are plenty of complaints every day. Stop using dtdc in future and spread the word.
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                          S
                          Sanskar Gupta01
                          from Kanpur, Uttar Pradesh
                          Apr 1, 2019
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                          Address: NEAR Deewanju Mohalla Alyai Bada Bazar, Mauranipur, Jhansi 284204, Jhansi, Uttar Pradesh, 284204

                          My name is Sanskar Gupta and i want to submit a complaint regarding my courier which I have not recieved but when I tracked it on dtdc site it shows that courier has been delivered and recieved by Abhishek.I even dont know who the Abhishek is.I think something wrong has beendone from your side.That is very poor service.please help me and give my courier to me. my tracking id is Z84861232 having order id: R[protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Very bad service

                          delivered to a wrong person - Comment #3393168 - Image #0
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                            A
                            Ageapal
                            from Mumbai, Maharashtra
                            Apr 1, 2019
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                            Address: Diljot Singh fatekere wale st.no 3,housno 199, bathinda road opp st. Joseph's high School ward no 21(old19) Mandi dabwali dist.sirsa haryana, Sirsa, Haryana, 125104

                            Please inquire about my courier as it have been wrongly delivered, it incuded ladg suit costing 10000 inr.
                            My consignment no. Is z97683532
                            Consignee address:
                            Diljot singh fatekere wale st. No 3, housno 199, bathinda road opp st. Joseph's high school ward no 21 (Old19) mandi dabwali dist. Sirsa haryana
                            Pincode: 125104
                            My phone no. Is [protected]
                            Please call me for details.
                            Mu consignment was to be delivered at mandi dabwali but it was wrongly delivered, so please deliver it at right place.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Nagendra K sharma
                              from Mumbai, Maharashtra
                              Mar 30, 2019
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                              Address: 605, Sai Prasad Arcade, Sec 7, Plot No 2, Kamothe, Navi Mumbai, Mumbai City, Maharashtra, 410209

                              On 29th march 2019 i have couriered to kolkata from mumbai, with courier no-v52218699, as dtdc office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me to deliver it to next day and said it happen why maistake. This is not happen on 1st time it happen 2nd times in a week. Now i m mentally frustate and losing our business commitment & image in boss eyes.

                              In envelop - team expenses (If boss not signed how they (Salesmen) will get expenses on time and my entire team blame me)

                              2. Distributors docket for code creation - our company launch duracell brand on 1st april. But dtdc not delivered courier on time thats why company is not in position to do billing without code creation and i lost my target and commitment.

                              1st instance - 22nd march
                              Shipment no - v52680411
                              Reason for return - 9 digit mobile number.

                              2nd instance - 29th march
                              Shipment no - v52218699
                              Reason for not delivered on time - unknown

                              Courier franchies address ;
                              Dtdc exp ltd
                              Bright enterprises
                              Mf 1052
                              Mob - [protected]

                              Attached both invoice copy and claim rs 5 lakh with mental torture.
                              +2 photos
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                                Richavins
                                from Delhi, Delhi
                                Mar 30, 2019
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                                Address: Size 42 Pravinbhai. B. Trivedi A/9 Shraddha Apartment ,132ft. Satellite Ring Road.Nr. S. M. Bridge, Satellite, Ahmedabad 380015, Gujarat 09824436531 Sender : Harsha shah +91 832-0393014, 380015

                                Hello,

                                My docket no is z96768292.
                                Parcel booked on 20th march from jaipur to ahemdabad. It has reached to ahemdabad on 23th and out for delivery but not deliverd and status update "consignment redirect".

                                From last 4-5 days i spoke with ahemadabd hub staff and on customer care no too but they wont help me to find my parcel.

                                Now im helpless and submitting complain here. Looking forward to find mt parcel

                                Thanks
                                Richa
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Mar 30, 2019
                                Updated by Richavins
                                Not recievd any postively answer
                                Apr 02, 2019
                                Updated by Richavins
                                Yet not dtdc contacted me.
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                                  SwAr Sood
                                  from Patiala, Punjab
                                  Mar 30, 2019
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                                  I shipped a package containing some stuff for my home from pune to shimla. The package reached well in time but when opened it was found that ine box containing a kettel was completely damsged and kettel was shattered into pieces. The package was packed properly so it was due to mishandling of the packet. Would like to know who would bear the cost of damage? Consignment number is f11338315
                                  +2 photos
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                                    Boombaaz
                                    from Mumbai, Maharashtra
                                    Mar 30, 2019
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                                    Address: Dtdc ghogomali, 734006

                                    My courier x30634042 never reached the address and neither did they try to contact.
                                    Upon enquiring them at the office, they say that they are not allowed to keep the parcel (Not even 24 hours, so that the person can collect it himself).

                                    They say the parcel has returned to the sender. (I don't understand why the sender needs to send a parcel in priority only to get it back in a week???)

                                    P. S use some brains. Management plz look into it.

                                    Not to mention their rude and scum like behavior, like illiterates. One mr. Salim to be mentioned in particular who is the most worthless and a liar, maybe a thief too.

                                    Now the parcel can't be traced and it's lost. Or they might have stolen it.

                                    Lost all trust on dtdc.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Abhisek Kar
                                      Mar 30, 2019
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                                      not delivered due to last mile misroute

                                      Address: A-111, NIVEDITA HALL, IISER KOLKATA MAIN CAMPUS, 741246

                                      This is what i got as message when i was tracking my product.
                                      Your shipment no z95769374, by dtdc is attempted on 30-03-19, not delivered due to last mile misroute - (Otr). Track @ http://tinyurl.com/y5fxn9wt
                                      I ordered a cricket bat from meerut.
                                      I am a resident of iiser kolkata and the seller sent the bat through dtdc courier on 27/03/19.
                                      When i was tracking it today (30/03) i got this message even though i had...
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                                      Gattu123
                                      from Mumbai, Maharashtra
                                      Mar 30, 2019
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                                      Address: Ward no.16, near panch batti ,udaipurwati,jhunjhunu,rajasthan, 333307

                                      Dear sir! A long time we r suffring trouble your dtdc courier service. Dtdc company is a big or best courier co. But in my town they are not good services so we say very poor services.co. Representive behaviour are very poor. They are not delievered courier at address and only call to collect dtdc office. They are not delieverd to customer and courier to re-turn to sender. So request to improve your service. Thanks kanha crusher parts add. Ward no.16, near panch batti, panch batti road, udaipur wati, jhunjhunu, rajasthan 333307 mo.[protected]
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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