DTDC Courier & Cargo Complaints & Reviews

My consignment is missing from station road courier centre azamgarh. It was delivered from delhi on 4th march 2019 to reach azamgarh. But azamgarh hub returned it saying that. Particular address is not in their range and they returned it two times. It's docket number is z86929979. But finally received at azamgarh hub on 29 march 2019. When i approached them. They are telling that they have not received it but when i tried to track it. It is showing that they have received it on 29 march 2019 please find the consignment as it contains my marksheet

The courier returned because of the given address was old address, this is our mistake
Again we send it with correct address, still returned it without information, both i paid rs 400 and rs 300 respectively. I didn't get any proper reply from your side.
Now the customer request to use other courier in future including the returned item also.
The "x" courier having good market and price is 50% lesser than your price.
Please consider this complaint as seriously because we are always expecting customer satisfaction.
1) tracking no:- d 48872569 date 14/03/19
2) tracking no:- d 50336242 dated 25/03/19
Note:- at least you have to reimburse the amount which we paid or you can provide how fast you can help to find our item to reach my destination. Thank you
Regards
Idac tooling technology pvt ltd
[protected]

I have received the courier today through dtdc condignment number : h13152952, when i opened the cover inside i could only found empty plastic box and bubble cover, the actual contents has been robbed by this dtdc courier service staff.

I am attaching all the details of consignment and the contents.

When i search the consignment tracking history, i see the courier could have been delivered yesterday itself instead it is rerouted and delivered today as and empty cover and empty plastic box.

Mera ek parcal jiska docate no. X30615658 h 28 march ko book kraya tha lekin wo abhi tak panding me h uski koi information show nhi ho rhi h na hi koi movements h mere business parpose se parcal aate h jo ki bhut arjent hote h is liye me kewal dtdc service hi use krta hu lekin ab dtdc service bhut khrab ho rhi h...
Hamre yh ramnagar uttrakhnad me dtdc service bhut achi h fast h but ye parcal jaha see book huaa h unki service thik nhi h

Hello,
We had submitted the courier on 30 mar 2019 at pune, dangechowk location. But the courier is still not reached to andheri delivery office.
This is very very unsatisfactory and bad experience. The support from dtdc offices is very poor.
If the courier is not delivered by 2nd apr 2019 then we will have no option left but to take legal action and also we will log complaint at "national consumer forum".

My courier tracking is showing it is not delivered as it is in non serviceable area but i am sending courier in that same address from quite long time and in dtdc only. Please intervene in this matter and solve my problem. If the area is non serviceable it must be informed at the time of taking the booking from the facility. It is very important official letter and for that i am having so much problem. It is very surprising that in the same address with different person the courier has been delivered but why not this one?
Biswadeep

1.Consignment number D49886232, booked on dated 27 march 2019 and delivered totally in damaged condition on dated 1 April 2019.
2. consignment contains necessary goods of price 3680 for the use of a student, which were totally damaged because of your gross negligence.
3.while booking on my repeated concern of safety of goods, i have been assured that goods will be delivered, in safe condition but after delivery its a state of shock for the student who is in dire needs of the goods.
4.i hope i will get my refund which includes shipment and goods charge, or else i will go for legal remedy.

8 boxes are shipped by dtdc courier..and franchise has taken guarantee that products will deliver safely...it was shipped from Mumbai to chandigarh

All products brokenly found
Now franchise says we are not responsible for that.
Total amount taken from me is 7000

Kindly check attached broken pics of my product
I want refund of my losses else I will lodge a complaint in court of both franchise and dtdc co
Check this on priority

Regards,
Satish saini
[protected]

On 28th march 2019 I have couriered to Kolkata from Bangalore, with courier no-V52755517, As DTDC office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me some network issue till today it is not dispatched yet it been 4 days (29.03.19 - 01.04.19), it to next day and said it happen why mistake, i request you to take a serous action on it, Now I m mentally frustrate and losing our business commitment & image in Boss eyes.

Respected Sir/Madam,

Consignment Number : C87480993
Booking Date: 22nd mar'19

I am raising this concern as my Courier is not delivered yet by DTDC Courier Service provider. I have sent a Courier on 22nd of March 2019 from the location Chennai Ramanujan IT City DTDC center. This Courier has not been delivered as of today(1st April 2019). I was promised that item will be delivered with in 2-3 days from the date of booking. But now its almost more than 10 days and i have been following up by mail and calling DTDC agents no use of it.

I have called DTDC customer service and not received any response from them.

The below is the tracking status for 10 days in DTDC site.
Sat, 23rd Mar'19|08:41 Hrs Received At Hub Coimbatore

Respected sir/madam,
I am raising this concern as my courier is not delivered yet by dtdc courier service provider. I have sent a courier on 12th of march 2019 from the location nagercoil kerala dtdc center. This courier has not been delivered as of today (1st april 2019).

I have dropped the mail to dtdc customer service and not received any response from them. (Attaching the mail)
I checked the status in dtdc unfortunately, there is no update post 12th march.
The parcel had a very important item that will not be disclosed here as this is a public platform.

I reached both origin and destination dtdc center, but both the parties saying it is in transit and will not help out.

It is already 20 days now but my parcel is not delivered. So i am here to seek your help to sort the issue and help me to get my parcel.

Below are the details of courier:
Company name: dtdc courier & cargo
Shipment/tracking no. C87389428
Origin: nagercoil
Destination: mangalore
Destination pincode: 575 022
Last status: in transit on 12th of march.

Attaching below details.
Shipping receipt
Online status
Mail sent to the dtdc customer service.

Thanks
Nagaraj alva

Hi, myself meghana. The dtdc courier has been delivered to wrong address. Upon checking the track history it says received by self, however i have not received my courier. Also the tracking says the courier being delivered to rajajinagar, which is wrong address. The courier is very important, hence please check the same and return the same to the correct address. My consignment id d70516998. Please do the needful and return my courier.

My name is Sanskar Gupta and i want to submit a complaint regarding my courier which I have not recieved but when I tracked it on dtdc site it shows that courier has been delivered and recieved by Abhishek.I even dont know who the Abhishek is.I think something wrong has beendone from your side.That is very poor service.please help me and give my courier to me. my tracking id is Z84861232 having order id: R[protected]

Please inquire about my courier as it have been wrongly delivered, it incuded ladg suit costing 10000 inr.
My consignment no. Is z97683532
Consignee address:
Diljot singh fatekere wale st. No 3, housno 199, bathinda road opp st. Joseph's high school ward no 21 (Old19) mandi dabwali dist. Sirsa haryana
Pincode: 125104
My phone no. Is [protected]
Please call me for details.
Mu consignment was to be delivered at mandi dabwali but it was wrongly delivered, so please deliver it at right place.

On 29th march 2019 i have couriered to kolkata from mumbai, with courier no-v52218699, as dtdc office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me to deliver it to next day and said it happen why maistake. This is not happen on 1st time it happen 2nd times in a week. Now i m mentally frustate and losing our business commitment & image in boss eyes.

In envelop - team expenses (If boss not signed how they (Salesmen) will get expenses on time and my entire team blame me)

2. Distributors docket for code creation - our company launch duracell brand on 1st april. But dtdc not delivered courier on time thats why company is not in position to do billing without code creation and i lost my target and commitment.

1st instance - 22nd march
Shipment no - v52680411
Reason for return - 9 digit mobile number.

2nd instance - 29th march
Shipment no - v52218699
Reason for not delivered on time - unknown

Courier franchies address ;
Dtdc exp ltd
Bright enterprises
Mf 1052
Mob - [protected]

Attached both invoice copy and claim rs 5 lakh with mental torture.

Hello,

My docket no is z96768292.
Parcel booked on 20th march from jaipur to ahemdabad. It has reached to ahemdabad on 23th and out for delivery but not deliverd and status update "consignment redirect".

From last 4-5 days i spoke with ahemadabd hub staff and on customer care no too but they wont help me to find my parcel.

Now im helpless and submitting complain here. Looking forward to find mt parcel

Thanks
Richa

I shipped a package containing some stuff for my home from pune to shimla. The package reached well in time but when opened it was found that ine box containing a kettel was completely damsged and kettel was shattered into pieces. The package was packed properly so it was due to mishandling of the packet. Would like to know who would bear the cost of damage? Consignment number is f11338315

My courier x30634042 never reached the address and neither did they try to contact.
Upon enquiring them at the office, they say that they are not allowed to keep the parcel (Not even 24 hours, so that the person can collect it himself).

They say the parcel has returned to the sender. (I don't understand why the sender needs to send a parcel in priority only to get it back in a week???)

P. S use some brains. Management plz look into it.

Not to mention their rude and scum like behavior, like illiterates. One mr. Salim to be mentioned in particular who is the most worthless and a liar, maybe a thief too.

Now the parcel can't be traced and it's lost. Or they might have stolen it.

Lost all trust on dtdc.

This is what i got as message when i was tracking my product.
Your shipment no z95769374, by dtdc is attempted on 30-03-19, not delivered due to last mile misroute - (Otr). Track @ http://tinyurl.com/y5fxn9wt
I ordered a cricket bat from meerut.
I am a resident of iiser kolkata and the seller sent the bat through dtdc courier on 27/03/19.
When i was tracking it today (30/03) i got this message even though i had...

Dear sir! A long time we r suffring trouble your dtdc courier service. Dtdc company is a big or best courier co. But in my town they are not good services so we say very poor services.co. Representive behaviour are very poor. They are not delievered courier at address and only call to collect dtdc office. They are not delieverd to customer and courier to re-turn to sender. So request to improve your service. Thanks kanha crusher parts add. Ward no.16, near panch batti, panch batti road, udaipur wati, jhunjhunu, rajasthan 333307 mo.[protected]