DTDC Courier & Cargo Complaints & Reviews

Hi. I had purchased s9 plus last year in march and along with it i was sold additional warranty that covers screen damages liquid pilferage and other such damages which are not covered in normal warranty. I paid approx 500 dhs for it.
I have been actually cheated by the sales representative as in the first place this not a warranty, it's insurance. Second they told me that in case of such damages they repair it for free which is not the case. Alliance is charging a service fee of 210 dhs. Thirdly they said if you don't want to repair it, you can pay 500 dhs more and take a new device. However, the fact is that it is not me who decides repair or replacement.

I need the commitment to be fulfilled as this the second case of this kind.

Thanks

I have sent a courier on 05-04-19 doc no.
A43413237 from jamnagar to ahmedabad. The ahmedabad head office has failed to deliver the consignment even today at 9th april. There is no positive response also. The consignment contains very crucial and time bound documents. But your ahmedabad head office is not serious about the complaint. Please look into to resolve the matter on sos
Regards
Jeetesh pabari

Sir yesterday a parcel was booked for delivery from mumbai to medinipur, west bengal. Track id is m74360340. Its showing no data available from yesterday till now in tracking section of website! Please can you resolve! My contact no is [protected] and mail address - [protected]@live.com. Its very urgent sir! Please help me to get the parcel! I need it as fast as possible! A very heartily request!

On 26th march item was booked at chengalpet and on 29th march it has been reached to suryapet branch (Based on dtdc track system enquiry). The suryapet branch is 50 km far away from my address. But, still the item was not received.

I have already enquired in suryapet branch over phone. But, no result.
For your information : my courier details were given below.

Track no: c88319701
Package contains: clothing

Respected sir,
Regarding my consignment no z98526297 of dtdc courier service. The item was not delivered at my destination stating there is no service at my address. Then why was my courier accepted on that address from the sender. The courier boy informs me to collect the courier 12 kms away from my residence in 10 mins despite me paying the full courier charges till my residence. I had to travel a distance of 12 kms to collect the courier since it was my daughters book. If dtdc courier had not accepted the parcel the company could have chosen some other source to deliver the item. The local company owner also replies that there is no service on the pin code but if no service why accepted the parcel. The amount of pain caused to me is not acceptable from such a reputed courier service. The above has occurred to me couple of times. Thank you.

I have sent a courier to rangampeta, tirupati on 4-4-19. But i did'nt recieved my courier but when i tracked my courier in internet it is showing that the delivery is successful. My consignment no:h86853154. When i went to the courier office in tirupati they gave a no. Of delivery boy:[protected]. But it is out of coverage area. My name is santhosha mounika. The courier has to be delivered to sree vidyanikethan hostels, lumbini block, room no:705. It is very valuable courier for me. Dtdc is a fraud courier team if it don't return my courier.

Had registered a box of medicines from pune to dahod via dtdc lite service, didn't receive response on the same for 8 days and finally the package is processed for return after 11days. Now the company realises they cant deliver package at doorstep and asked us for pickup. The package consists of important medicines and this is total waste of our time and money. Plus the person who is waiting for medicines had to suffer. Please pay for the delay caused/ deliver the product.
We paid 400+ rupees for the same along with medicine bottles in case any damage is done.

My name is arvind kumar nonia.i delivered a mobile phone to my elder brother whose is in ghaziabad uttar pradesh.mobile set company is samsung .purchased at 12900 .important document, charger and cover flip.i delivered this mobile box on 1st april from haldia city centre west bengal 721657 to dream big financial g 4 ist floor indra enclave sadarpur road govindpuram ghaziabad 201013.he charged 520 rupees .but on 3 april i tracked and find that box delivered to sahiabad destination .i call on saturday to ghaziabad hub she said to me that your box is sent to wrong destination.she want time to find your box and register my complain and said me call on monday.but on when i call other man said that your box was not found.so talk to haldia where you delivered.but on talking to haldia dtdc courier office he say that your box is lost .i already complain to national consumer .complain no. is 1247052.please search my mobile box. and deliver to me.

Dear DTDC Courier,

My office sent an courier to my address on 3/04/2019, today is 8/04/2019, so the courier has been reached to destination DTDC courier, but it was not delivered to me, I came to your office the Office numbers are not working, and your complaint numbers also not working, is it the way that you serve your customers? My courier track number is P47659748. It's imp courier, I need asap.please solve it

This is to bring to your notice gross negligence on your company's part regarding courier being reported lost by you.
I had sent a courier on 22nd February (Tracking no. Z[protected] from your Khirki Extension Office, Malviya Nagar, New Delhi to P.O. Nehru Gram Dehradun containing important papers to our lawyer. After a week when I got to know that the packet has not reached, I contacted your office about the same, for which i was told that the packet has been delivered. After confirmation from the recepient that the courier has not reached them, I again contacted the office for which I got the reply that we are searching. After repeated calls and enquiry, i was told after more than a month that the packet has been lost and we cannot do anything. Such Careless behavior is uncalled for. This utter negligence cannot be tolerated. The courier had very important papers for which I need to be compensated.

Courier (courier no: h[protected] has not receiced when I called to dtdc they are saying delivered on 4th Apr 2019 and given to watchman. Later I went to dtdc office and I enquired about my courier, finally they are saying it has given to other apartememt watchman. I have given proper address and phone no for delivery. simply they have delivered to wrong address and their is no information to me.
Still I have not received my courier when I call to dtdc, they are saying today they will do the delivery to my address.

Their is proper response from the team. Plz take necessary action.

The product was couriered on 3rd April, 2019 in express . It supposed to be reached after two days of the product submitted (5th April). Yet it didn't reach . I tried contacting the nearby dtdc, the declined receiving any courier but in tracking ID, it's shown it's out for delivery.
After the two days, Saturday was Maharashtra new yr and Sunday .
Today Monday, when I called dtdc near me, they not even picking up and no update in tracking schedule.

Is this the way how dtdc works ? So irresponsible!

No one knows where is the parcel also when contacted the courier.
Such a shame !!

I courierEd from Surat to thirunelveli but it's misrouted to thanjavur . again it's transit to thirunelveli but it's not reached the place they didn't call to the consignee they not call to from address person but they didn't do it. Why we are giving from address person phone number. its returning to Surat again. Parcel is transit approximately 8-9 days. It's very worst response I never treat from any services.

My tracking number d50031182. Courier starts from varanasi to kakinada. Package is received till hyderabad hub and then it did not forward from there from 10 days, ops manager is such irresponsible not even answering my calls. Calling to customer care is waste. I put lot of mails including regional managers but no one is responding. Please help me to resolve my issue

Dtdc courier took 560 for high speed delivery on next day.. Order placed on 5th april 2019 but today 7th april my courier still not reached at its address.. What kind of service they are providing charging us a lot for fast delivery and they are not upto the mark at all. Please peovide me some help in getting my problem to be solved asap or arrange something.

I received a parcel with order number Z87508200 with one product...but the seller send me two products...one product was stolen during trasit...the pack has been opened and again packed with a white tape...as the seller confirmed me she only packed it with a brown tape. The product os stolen in transit. Please look into it with the highest priority.

The box was of 600 grms and costed me around 260 rs and it contained a prashad from tirupati (Laddo) 2pc which were missing and 1 photo frame of the god was kindly left by the dtdc staff.
The box went and reached within 5 days on a normal delivery but the box is crack open from the side and paper is stuffed so that i donot understand but it is so foolish of them and the ladoo are missing and the box is cut with something sharp the cellotape.

I order a watch for my wife the delivery place mentioned residence i correctly given all address. The delivery person called and said to collect the item from their office its 11. Km from our home. We dont have any option then we go and collect, tomorrow also i have delivery its also have to collect their office

I mentioned the courier office detail

(Regency trade center, puthiyatheru, kannur - 670011 (Map) courier services, courier collection centre)

We got a call today morning from dtdc head office, kurnool district, that courier has came to our address, we asked them to deliver to nearest dtdc office but they said "we ll not deliver anywhere, u only have to come and pickup from headoffice", so we went to there by 2'o clock, before that i called them and confirmed that our courier is there, we waited near the office for more than 2hrs, they went to lunch and finished all their works, atlast they said that the courier was not there, they were so irresponsible, we got some important papers through it but they were missing now, the staff were so rude and irresponsible, please resolve this issue as early as possible

I have booked courier on 16march 2019 from pune kharadi branch to bangalore. It has food item which i have declared.

Courier return back saying person is not working in corporate office which is false information.

I receive my product back on 2nd april and utter surprise 1 of the item has missed.

When i went to dtdc office they disagree with such things.. Bad very bad for dtdc like courier

Tracking no p49950639