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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 27

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S
SaanviDPS
from Bengaluru, Karnataka
Nov 3, 2022
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Address: Comfort Arizona, 22/3

Consignment # V72379974, not delivered to me, wherein, they updated in their websites - that it got delivered..

When i approached them - they reluctant to help.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Mayank Chaurasia
    Nov 3, 2022
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    Address: DTDC Gurugram Apex, Gurugram

    1. Not picking up the call since past 5 days.
    2. Courier has been delivered to DTDC Gurugram Apex Branch but they are not picking up the call nor they are responding.
    3. Due to holiday on Haryana Day on 01st November, they did not dispatch the courier that day and marked the status by themselves that address is wrong.
    4. Still we have taken 1000 follow-ups but there is not clear status, even the people who have taken DTDC Services have told they cheat people and loose their parcels like this or keep their for couple of weeks because of their laziness.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Yukti panchal
      from Hyderabad, Andhra Pradesh
      Nov 3, 2022
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      Address: Bolarum,risala bazar, secunderabad

      After so long wait the order was finally at my nearest branch of DTDC and the same day it showed as out fpr delivery and then undelivered(consignment redirected)no one tried to contact me..
      What kind of service is this... Extremely disappointed.. Not acceptable...
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        V
        vinu ...
        Nov 2, 2022
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        Address: P1/3 DD line familyquater near KV school Y01 canteen, Y01,KANGRA HIMACHAL PRADESH

        The shipment has not been received request for delivery of the package today at early as possible.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Nikita1512
          from Jaipur, Rajasthan
          Nov 1, 2022
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          Address: Dtdc central spine vidyadhar nagar sector 2, 302039, jaipur(raj.)

          I couriered homeopathic medicines on 31 october 2022 from jaipur to bhiwadi.
          The bottle of one medicine broken which damaged the other medicine also...
          So all the medicines got damaged
          The medicine cost was 1600 including courier charges...
          I want refund
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            P
            PPawar123
            from Pimpri, Maharashtra
            Nov 1, 2022
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            Status showing delivered but package is not received

            Address: CTS NO 1659,KUMKUM INDUSTRIAL ESTATE, LATHIA RUBBER FACTORY ROAD,,NEAR TEJPAL INDUSTRIAL ESTATE, SAKINAKA ANDHERI EAST, MUMBAI- 400072

            HI, I have not received any parcel on Tracking Id/ AWB number - F30343768. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also.
            This is serious thing. Please show me your deliver slip or Id proof you have taken during the delivery. Please reply me asap. My mobile - [protected] Thanks Pratik...
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            Girish Rinayat
            Nov 1, 2022
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            Address: Speed Cloud Courier Services Tirora At-Sahakar Nagar, Tirora

            DTDC is worst regarding delivery as they are asking for pick up order even order paid for doorstep delivery, and which is just 6 km far from there office.

            even after 4 days that package reached to nearest office they not delivered yet even after several complaints.

            If you know area is not under serviceable why you are fooling your consumer. and wasting their time and money.

            I attach the map location below address from DTDC office to destination.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Here is tracking history, if delivery for the area is non serviceable then why false assurance provided even provided complete address.
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              R
              Rhtvrma
              Oct 31, 2022
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              Address: PLOT NO. 6B, SECTOR 15A, TEHSIL BADKHAL, 121001,

              My consignment no. is V94130331. It consists of my official documents and it is very important to me. The consignment is not delivered yet but it is showing delivered to Ravi on the DTDC website. There is no person with the name of Ravi available in the delivery location of the courier. The delivery man has not arrived at the (delivery location) destination as no entry was made at my office's main entry gate. Even no one was detected by CCTV of the premises from DTDC.
              Delivery man not asked for any OTP and made a fake signature on the dtdc official papers.
              The delivery man or DTDC is doing fraudulent activity.
              I kindly request you to please help me.

              FROM DTDC NO ONE IS HELPING ME AND SAYING YOU CAN'T DO ANYTHING AND DO AS MUCH AS COMPLAINT YOU CAN.

              Thank you.
              Rohit Verma.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                SanketPawar
                from Nagpur Rural, Maharashtra
                Oct 31, 2022
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                My company send Diwali gift by DTDC courier from Hyderabad. In between transport and delivery courrier packet is cut and my electronics gadget is theft. I also compaint on DTDC Customer support but no one give response from last 8 days. MY Consignment NO: H33886913
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Neeraja1234
                  Oct 31, 2022
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                  Address: R R Pet, Eluru, Andhra Pradesh

                  Every time we had to go and collect the package or courier from dtdc office in R R Pet, Eluru Andhra Pradesh.
                  We questioned them multiple times but they refuse to home deliver. I could see many other customers are also picking up the parcels on their own.
                  This is quite problematic as they are failing to serve the sole basic purpose of a courier service.
                  My home is in Chodimella, Eluru, Andhra Pradesh 534002.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Nov 07, 2022
                  Updated by Neeraja1234
                  Any update on this?
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                    A
                    adi55
                    Oct 30, 2022
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                    Address: dehli, transyamuna branch
                    Website: www.dtdc.in

                    So I placed my order on {print on web media}on 19th of oct 2022 and they print my notes and consigned them to DTDC on 20th oct.. but since that day to the present day I have not received my order..
                    the tracking id given to me is D50377903 I used to track my order daily but it is roaming in my city.. its been 10 days since my order reached at the DTDC jaipur branch but not delivered to my GIVEN ADDRESS.. I AM suffering from a huge backlog as I ordered some important notes to get print.. AND THEY ARE NOT DELIVERED YET.. MY SERIOUS REQUEST TO DTDC IS TO PLEASE DELIVERED MY ORDER AT MY ADDRESS TO THAT I CAN RECOVER MY STUDIES...OR ELSE RETURN THE CONSIGNMENT TO PRINT ON WEB MEDIA SO THAT I REPLACE MY ORDER ND GO WITH INDIA POST..
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      AbhishekVinay
                      Oct 30, 2022
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                      My shipment with consignment number Z38576359 is not delivered and no status update since 25th October 2022. I have raised complaints on their website but they have not reverted on the same. I am looking for help in getting my consignment delivered as it is a very important one for me. Thank you
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        G
                        Gopalashetty Rahul Rao
                        Oct 29, 2022
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                        Address: DTDC Courier, Neheru Nagar, Rayagada.

                        Hi,
                        We Booked an Consignment of 1 Box weighing 17kg Approx On 24/6/22 From Rayagada, Odisha To Vijayawada, AP, with Tracking Number-D22553114.
                        SENDER Name- Kalipa Nayak.
                        RECIPIENTS Name- Twills Clothing Pvt Ltd.
                        Its Been more Than 4 Months We have no Idea on its whereabouts, Asked the DTDC Courier Service Rayagada Branch Regarding They Say The Tracking Number They Provided is Wrong, They will Find out In regards and update us Further with the Actual Tracking Number, They Have given us an Hand Written LR Copy With The Tracking Number Mentioned Above.
                        I Have Been Calling Them Regularly and they have been giving Reasons.
                        Request You To Intervene in this Regards and Help Us.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Prabhu Chandrasekaran
                          from Chennai, Tamil Nadu
                          Oct 29, 2022
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                          Courier Reference : M16863257

                          A courier was sent to me on 19th Oct but not yet received the same. Have raised a complaint(No: #4279988 IssueM[protected] on 27th Oct, they said they will check on the same. However on yesterday it marks as delivered but I didn't received yet. Again I raised a complaint(#4300892 IssueM[protected] on about undelivered. However they closed both the ticket without resolving the issue.

                          Kindly help me to do the needful.

                          Thanks,
                          Prabhu Chandrasekaran.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            pvtvivek
                            from Lakhisarai, Bihar
                            Oct 28, 2022
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                            Address: Khagaur Kiul Lakhisarai Bihar 811311

                            This thread was updated on Oct 28, 2022
                            Tracking no is Z91695477
                            And this show that address is incomplete, but address is right.

                            Vivek Patel
                            Khagaur Kiul Lakhisarai ( Bihar )
                            Pin Code: 811311
                            Contact buyer: Vivek Patel
                            Phone: ( [protected] ) Vivek Patel

                            Please help that this product should be reach this right distinition
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              pvtvivek
                              from Lakhisarai, Bihar
                              Oct 28, 2022
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                              Address: Khagaur Kiul Lakhisarai (Bihar) 811311

                              This thread was updated on Oct 28, 2022
                              Tracking no is Z91695477
                              And this show that address is incomplete, but address is right.

                              Vivek Patel
                              Kiul Khagaur Lakhisarai ( Bihar )
                              Pin Code : 811311
                              Contact buyer: Vivek Patel
                              Phone: [ [protected] or [protected] ] Vivek Patel

                              Please help that this product should be reach this right distinition
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Divyansh13
                                from Muzaffarnagar, Uttar Pradesh
                                Oct 28, 2022
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                                Showing Restricted Entry (OTR)
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Prashant124702
                                  from Patna, Bihar
                                  Oct 28, 2022
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                                  Address: DTDC Exhibition road Patna

                                  My company has send me a courier before 15 days and still it is not delivered. when I track my delivery with the tracking ID B94136730 it says wrong address . My Address is completely valid because I am ordering my online product on same address from long time.

                                  If they are not able to track my address then why I have given the phone number on my address . they should have called me once but they don't feel its necessary .

                                  Very very poor service never use this service and send any important documents through this service.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Vinaybaba
                                    from Mumbai, Maharashtra
                                    Oct 27, 2022
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                                    Address: Greeshma Residency II, B 402, Dharamveer Nagar, Mental Hospital road, Thane west.

                                    Doctket no. P62832924 dispatched from Satara on 19/10/2022 and today is 27/10/2022 packet is not yet delivered. Thane DTDC is giving absolutely un-professsional replies when i called them. These are Homeopath medicines which is for Asthma.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      ashianasonali
                                      from Noida, Uttar Pradesh
                                      Oct 27, 2022
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                                      Product ID - D48055273 is showing as delivered but not delivered yet. I have even registered support ticket but no update from them.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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