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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 27

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A
AbhishekVinay
Oct 30, 2022
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My shipment with consignment number Z38576359 is not delivered and no status update since 25th October 2022. I have raised complaints on their website but they have not reverted on the same. I am looking for help in getting my consignment delivered as it is a very important one for me. Thank you
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    G
    Gopalashetty Rahul Rao
    Oct 29, 2022
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    Address: DTDC Courier, Neheru Nagar, Rayagada.

    Hi,
    We Booked an Consignment of 1 Box weighing 17kg Approx On 24/6/22 From Rayagada, Odisha To Vijayawada, AP, with Tracking Number-D22553114.
    SENDER Name- Kalipa Nayak.
    RECIPIENTS Name- Twills Clothing Pvt Ltd.
    Its Been more Than 4 Months We have no Idea on its whereabouts, Asked the DTDC Courier Service Rayagada Branch Regarding They Say The Tracking Number They Provided is Wrong, They will Find out In regards and update us Further with the Actual Tracking Number, They Have given us an Hand Written LR Copy With The Tracking Number Mentioned Above.
    I Have Been Calling Them Regularly and they have been giving Reasons.
    Request You To Intervene in this Regards and Help Us.
    +1 photos
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      P
      Prabhu Chandrasekaran
      from Chennai, Tamil Nadu
      Oct 29, 2022
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      Courier Reference : M16863257

      A courier was sent to me on 19th Oct but not yet received the same. Have raised a complaint(No: #4279988 IssueM[protected] on 27th Oct, they said they will check on the same. However on yesterday it marks as delivered but I didn't received yet. Again I raised a complaint(#4300892 IssueM[protected] on about undelivered. However they closed both the ticket without resolving the issue.

      Kindly help me to do the needful.

      Thanks,
      Prabhu Chandrasekaran.
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        P
        pvtvivek
        from Lakhisarai, Bihar
        Oct 28, 2022
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        Address: Khagaur Kiul Lakhisarai Bihar 811311

        This thread was updated on Oct 28, 2022
        Tracking no is Z91695477
        And this show that address is incomplete, but address is right.

        Vivek Patel
        Khagaur Kiul Lakhisarai ( Bihar )
        Pin Code: 811311
        Contact buyer: Vivek Patel
        Phone: ( [protected] ) Vivek Patel

        Please help that this product should be reach this right distinition
        +1 photos
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          pvtvivek
          from Lakhisarai, Bihar
          Oct 28, 2022
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          Address: Khagaur Kiul Lakhisarai (Bihar) 811311

          This thread was updated on Oct 28, 2022
          Tracking no is Z91695477
          And this show that address is incomplete, but address is right.

          Vivek Patel
          Kiul Khagaur Lakhisarai ( Bihar )
          Pin Code : 811311
          Contact buyer: Vivek Patel
          Phone: [ [protected] or [protected] ] Vivek Patel

          Please help that this product should be reach this right distinition
          +1 photos
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            D
            Divyansh13
            from Muzaffarnagar, Uttar Pradesh
            Oct 28, 2022
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            Showing Restricted Entry (OTR)
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              P
              Prashant124702
              from Patna, Bihar
              Oct 28, 2022
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              Address: DTDC Exhibition road Patna

              My company has send me a courier before 15 days and still it is not delivered. when I track my delivery with the tracking ID B94136730 it says wrong address . My Address is completely valid because I am ordering my online product on same address from long time.

              If they are not able to track my address then why I have given the phone number on my address . they should have called me once but they don't feel its necessary .

              Very very poor service never use this service and send any important documents through this service.
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                V
                Vinaybaba
                from Mumbai, Maharashtra
                Oct 27, 2022
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                Address: Greeshma Residency II, B 402, Dharamveer Nagar, Mental Hospital road, Thane west.

                Doctket no. P62832924 dispatched from Satara on 19/10/2022 and today is 27/10/2022 packet is not yet delivered. Thane DTDC is giving absolutely un-professsional replies when i called them. These are Homeopath medicines which is for Asthma.
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                  A
                  ashianasonali
                  from Noida, Uttar Pradesh
                  Oct 27, 2022
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                  Product ID - D48055273 is showing as delivered but not delivered yet. I have even registered support ticket but no update from them.
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                    A
                    Ankita.2002
                    Oct 26, 2022
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                    I had received an OTP for a DTDC parcel to booked under my name. The OTP was to to be shared with the delivery person upon receipt. I was tracking the order and it showed that it's out for delivery on 25th October '22.

                    I waited till 8pm in the night for delivery, but when I didn't see it getting delivered I checked the tracking details and it shows delivered on 25th Oct at 5:21pm.

                    I HAVE NOT RECEIVED ANY PARCEL AT MY ADDRESS TILL TODAY!! Please hand over my parcel to me.
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                      N
                      nandini059
                      Oct 26, 2022
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                      The shipment hasn't reached me yet but it shows delivered on the tracker to someone I don't even know on 26/10/2022. It was shipped on 20/10/2022. I need the parcel asap. I have even raised a query on their system. tracking number is T15163501.
                      +3 photos
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                        S
                        ShripriyaT
                        Oct 26, 2022
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                        Address: DTDC Banhalore
                        Website: dtdc.in

                        My package is delivered to wrong address. Kindly pick it up from there and deliver it to correct address.

                        Tracking number:
                        Q28922320
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                          S
                          Sai9912
                          from Chittoor, Andhra Pradesh
                          Oct 25, 2022
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                          Address: Chittoor

                          I have couriered a parcel through DTDC courier to my cousin shipment number H69510908 on 21october2022.they said it will deliver in 2days and it was in Thanjavur for last 3days and this is 5th day no response and showing FDM I have called to my near courier office they saying it will go like that simple responses.i kindly requesting you you resolve my issue have a claim or handover the courier to my receiver.
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                            D
                            deepak konsam
                            Oct 25, 2022
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                            I purchased live plants from kerela and they send it through dtdc air which they promised will arrived in a week which booking is done on 17 october, 2022 now its 25 0ct 2022. parcel is still at kolkata .will they pay for my dead plants . its already 9 days. i reported this isuue they said its on time that also in air mode of delivery.I its delivery by flight and they also charged a lot for that still they havent delivered my parcel.
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                              C
                              Chandan Swamy
                              from Vijayawada, Andhra Pradesh
                              Oct 25, 2022
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                              D50467517 - Package status not available

                              My courier "Tracking number: D50467517" is booked on 16th October 2022 at 9:05pm from Jalandhar.

                              It is processed form Jalandhar to Ambala on 18th October 2022 at 9:19am.

                              Last Status is updated on 19th October 2022 at 7:46am [from: Ambala to Vijayawada].

                              The Website tracker has updated as
                              [ ACITIVITY :
                              In Transit - Out Going Load Made To VIJAYAWADA APEX via Master ConNo.J10V[protected]br...
                              +1 photos
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                              shahmanav97
                              from Mumbai, Maharashtra
                              Oct 23, 2022
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                              My delivery was due yesterday, on a Saturday (22/10/22). At night the status turned to "Office closed or door lock (cir)".
                              I didn't receive any call from delivery guy. I provided two contact numbers didn't call on any.
                              Consignment number is X77182279.
                              What do I do now? Will they attempt redelivery?
                              Do they deliver on Sundays or national holidays?
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Oct 23, 2022
                              Updated by shahmanav97
                              Why was my complaint marked as resolved without any resolution
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                                S
                                Oct 23, 2022
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                                Awb-D25605072
                                Booked on[protected] from SPJ to Pune
                                Since 6 days it is in TRANSIT state.
                                Problem - this is working laptop so I need on urgently basis that's a reason booked through DTDC counter with higher amount of shipment charged.(1850rs)
                                Please provide the shipment asap otherwise I need to administration help.
                                Thanks
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                                  R
                                  Rohit paspola
                                  from Ghaziabad, Uttar Pradesh
                                  Oct 22, 2022
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                                  Address: 14th avenue gaur city 2

                                  Product delivered to wrong person name Akki, I don't know who is he...

                                  U20118873 Tracking ID

                                  Pathetic response from Executive team...
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                                    N
                                    Nehav462
                                    from Kolkata, West Bengal
                                    Oct 21, 2022
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                                    My tracking ID is K58531560
                                    It's showing "Address okay but no such person"
                                    And this is impossible..!!
                                    Please do the needful, it's an important courier.
                                    +1 photos
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                                      H
                                      Harshitharasalay
                                      Oct 21, 2022
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                                      The delivery person has not made any call but the status now is showing as RECIVER NOT AVAILABLE (CIR).
                                      Tracking No. D46241088
                                      Reference No. VF041512
                                      Kindly do the needful as soon as possible.
                                      Thankyou.
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