DTDC Courier & Cargo Complaints & Reviews

I purchased live plants from kerela and they send it through dtdc air which they promised will arrived in a week which booking is done on 17 october, 2022 now its 25 0ct 2022. parcel is still at kolkata .will they pay for my dead plants . its already 9 days. i reported this isuue they said its on time that also in air mode of delivery.I its delivery by flight and they also charged a lot for that still they havent delivered my parcel.

My courier "Tracking number: D50467517" is booked on 16th October 2022 at 9:05pm from Jalandhar.

It is processed form Jalandhar to Ambala on 18th October 2022 at 9:19am.

Last Status is updated on 19th October 2022 at 7:46am [from: Ambala to Vijayawada].

The Website tracker has updated as
[ ACITIVITY :
In Transit - Out Going Load Made To VIJAYAWADA APEX via Master ConNo.J10V[protected]br...

My delivery was due yesterday, on a Saturday (22/10/22). At night the status turned to "Office closed or door lock (cir)".
I didn't receive any call from delivery guy. I provided two contact numbers didn't call on any.
Consignment number is X77182279.
What do I do now? Will they attempt redelivery?
Do they deliver on Sundays or national holidays?

Awb-D25605072
Booked on[protected] from SPJ to Pune
Since 6 days it is in TRANSIT state.
Problem - this is working laptop so I need on urgently basis that's a reason booked through DTDC counter with higher amount of shipment charged.(1850rs)
Please provide the shipment asap otherwise I need to administration help.
Thanks

Product delivered to wrong person name Akki, I don't know who is he...

U20118873 Tracking ID

Pathetic response from Executive team...

My tracking ID is K58531560
It's showing "Address okay but no such person"
And this is impossible..!!
Please do the needful, it's an important courier.

The delivery person has not made any call but the status now is showing as RECIVER NOT AVAILABLE (CIR).
Tracking No. D46241088
Reference No. VF041512
Kindly do the needful as soon as possible.
Thankyou.

For D17292024 consignment
They are saying receiver not available but they didn't try to deliver the package neither did they called on number
So I want to deliver my package ASAP

My consignment number showing invalid. How to trace ?
Consignment number is C27294339

I have booked a couple of boxes for shipment from bhopal to pune.The boxes are heavy and are measuring over 100 kg in weight. The delivery team is refusing to bring the boxes from the lift and delievr it to the doorstep. As per them they only deliver to ground floor and will require extra 100o rs for arranging the labour to deliver it to the home. I am an old woman with no help around and these conditions were not mentioned while the booking were made. They had agreed to deliver it to 9th floor via lift. Please help to address it at the earliest.
Tracking number:[protected]

I send laptop in courier my laptop is good before and I sent courier but the my lap top has display gone the way they taken 8s not good who is the responsible for this

B14441418 was out for delivery since 17th October 2022. They never did the delivery did not contacted me, I contacted their sub-branch and enquired and they tells me that they don't know. It's a lousy approach and I contacted their customer care and filed multiple complaints and hasn't still resolved the issue.

All my peers have received the package and I am the only one who is left behind. This is scam, because it has been 2 days and both the time they are showing the same problem

It's second time they are showing RECEIVER NOT AVAILABLE-(CIR)), this is pure scam. Respected authorities, please take appropriate actions

Dear team…I have not got any call regarding my order..also it updated returned..
As that is my graduation mark sheets than how can I refuse to take…
I already put complain on 19th sept 2022…still no action taken upon it…very bad service you are giving…even without a call how can your employee update customer refuse to take…
I need my order…how much more time it will take

Consignment no showing invalid

Tracking ID - D50209462

No delivery man came or called, and now current status showing is Not Delivered(RECEIVER NOT AVAILABLE-(CIR)).

Such unprofessional behaviour from trusted brand like dtdc is not expected.

Hello Complaint Cell,

I am Nisha writing this message to inform you about the irresponsible and the worst service offered by DTDC courier nearby me located at Neendoor, Kottayam, kerala.

On last thursday dated[protected], my nearby DTDC courier guy called me from the number [protected] and informed that they have got the parcel for me and will try to deliver it on the same day. But they didn't deliver it. I waited for next 2 days, and on saturday[protected], I called back them on the same number and they provide another number like [protected] to contact and I called the above number, and they replied they will try to deliver on monday. As today is Monday, I called the same 2 numbers, and they replied they will try to deliver on evening.

I have been waiting for my parcel for the last 5 days, as it is held by the nearby DTDC courier office (their office is just within 1 km from my home), they are irresponsible in delivering my parcel.

My Order details as follow:

Order ID:201577
Order Date: October 6, 2022
Shippd on : October 7, 2022

DTDC
H42230235

This is not the first time, this DTDC courier, located at Neendoor, Kottayam is offering the worst service towards me; this is the 4th time I am facing the worst service from them. For the last 3 times, I went to their office and collected my parcel as they were refusing to deliver at home, my home is just within 1 km from their office. In all the previous cases, for all parcels I had paid extra delivery charges for home delivery. But these guys didnt deliver the parcels.

So kindly do the needful to get my parcel at the earliest. I am going to complaint to the consumer court also.

Thanks,
Nisha.

H42369072

I sent a parcel with two sarees from Chennai to Hyderabad and it was delivered in poorest condition.

Very disappointed I want an action to be taken against this.

Let me know what options I have.

DTDC Track id: C10945924.
I faced problem with DTDC courier that They ate not delivering my order and saying have to go and collect parcel from office which is 10km far from my home.

If my area not in serviceable location then why order booking accepted and took the charges.

All E-commerce sites eBay, flipkart, amazon...doing home delivery in my area why not dtdc that to after taking charges.
Please do needful.

Product (Tracking ID D[protected] is
not delivered but is held at viyyur office (thrissur).
The site shows delivered at tracking website (https://www.dtdc.com/tracking) even though item requires OTP based verification at delivery...

DTDC not delivering the product and is held at the office.
Every time they say their delivery boys are at hospital and cannot be delivered.
But status of the item shows delivered at their site