DTDC Courier & Cargo Complaints & Reviews

Sir,
I recently sended an parcel from kasaragod to ahmedabad by dtdc this parcel contain a mobile phone of redmi note 5pro, i recently purchased this product from amazon, and iam returning it to amazon for refund. Dtdc courier is not delivered the item and then i requested for return (Rto) then the return accepted and item has been returned from ahmedabad on 7th mar 2019 but the item is not received to me yet! It still in transit from 20days, amazon is notified me as they are going to close the return window.

Tracking no: v52481027
Reference no:[protected]
Courier service charge paid: 330₹
Track on : www.dtdc.in

My father sent a courier on 9th feb 2019, till date 27th mar it is not delivered. When contacted so many contact numbers and email ids were shared. I am following up with them for about a month now. I am not receiving any response from them. As suggest by their agency, i did send an email to cmd's pa. But didn't receive any response. My shipment number is p49509587. I am really frustrated with the follow-ups and non responsive dtdc team.

Consignment number:v52422677
Product:daniel klein watch
It was mentioned that it would be delivered on 27th march 2019 but the status visible now is that:not delivered and redirected. The reference number is[protected]. The booking date is :26th march 2109. I request you to resend the product to the receiver or to refund for damage. Kindly go through my complaint and take action.

I booked a document on dt 21/03/2019 from gopalapatnam, visakhapatnam to laxmi narayan das, house no 148, gandhinagar, jatni, 752050, through dtdc, but till 27/03/2019 evening the consignment is not delivered and when inquired about non delivery, so many contact numbers of agents were given and non of them responded positively, one agent said that consignees phone was switched off for four days which is incorrect, i am totally disappointed with the service agents consignment no - h86314290

Hi,

We had dispatched a parcel through dtdc on 25th march 2019 under dtdc plus, consignment no. V52691188 has not delivered on scheduled date 27th march 2019 and delivery boy said he will be delivering it 28th march also he was not responding to call. The sms received from dtdc says shipment could not be delivered reason could not attempt

Regards,
Namrata

Dear Team,

I have sent one parcel on 26thFeb-2019. It was not delivered to destivation. According to the serch it is showing GORIA Branch Kolkata on 28th_Feb-2019. After that no progress. I have called many times but they nit able to find the iteam.

Reference No :[protected]

Please lookinto this matter and take necessary actions. I have valuable items in that parcel.

Regards,
Prasenjit

I sent a laptop to pune for my sister using dtdc services. My sister received damaged product in package and she asked me it has written as books on the courier and in e tracking. As soon i came to know about thE DAMAGE of my laptop, I made a call to dtdc authorities to claim my damages and they asked for two days time. After waiting a week I again made a call to them, their answer was insane saying that they will sell my laptop and give money to me and they can't give any claim on damages. Is this how the dtdc authorities respond? They charged me with insurance while taking the payment and later on on after the damage happened they said i sent without insurance. They are customer by unfair service practices. I attached every photo of the package. I need my damages to be rectified.

Non delivery of courier but online it shows "successfully delivered" but till this moment not received by us. Now i called your distributor about this he said " your courier will be delivered at 4:00 pm.

We required this documents urgently and we are waiting for this document.

My question is why your system shows the courier is delivered

Courier tracking no: p49963487

Pukar (Bandra east)

Hi dtdc,

I’m extremely disappointed in your courier services and you are losing trust. I have booked one consignment vide way bill no."b62582740", dated 16th march 2019 to “singrauli” district m. P. First of all they deliver my product too much delay after so much follow-up.

In the box, there are two items "ortho shoes for baby" and "thermometer" but my relative receives a package with courier tampered & an item was stolen. They saw one item was stolen after consulting with vindhyanagr (486886) branch they are saying that this package came with open from rewa branch. My stolen item was thermometer and value of thermometer was 350 rs.

This is a sheer act of irresponsibility. I demand an immediate recovery of the stolen items or the reimbursement of the value of the stolen goods.

Consignment no: b62582740

Address: dilip singh, saundrya sringar store

Main road bargawan, near - infront of rajkumar readymade garments,

Dist: singarauli

State: m. P

Pin: 486886

Regards,

Pradeep kumar kushwaha

Mob: [protected]

My parcel with tracking id m73398538 and d50077718 were booked on 14th march and are yet not received. Fdm prepared status is from 22nd mar. Could not get the expected delivery date. They must say no if they cannot deliver. Should not fool people just to make money.
486890.. This pin code was verified before taking up the delivery and 5-7 days was the initial communication for completing this delivery.. Now it's been 2 weeks without any update on the parcel.

My certificate was sent through dtdc courier on my request with the institution.
As per the shipment tracking details i got to know that it has wrong update saying it was delivered the next day itself, whereas i never received it.
I have been complaining this with them several times, but nothing has come to me still... I am really worried as my institution has declined me giving me another copy of the certificate.
Consignment no. B62241728.

I have couriered car body covers to buvaneshwar and chennai. They have swapped the covers and sent. When questioned they were rude and misbehaved. They charged rs.500 for each shipment and this is the service they are providing to its consumers. Dtdc, krishnalanka branch, mr. Ramakrishna, vijayawada. I will go to any extent to sue this bugger. Please i need justice at a quick around time. He was threatening to beat me as well which i think is unacceptable. Dtdc is the worst ever postal service i have seen on the face of the earth. There is no customer service center, tracking doesn’t work properly and they charge heavily. I want this guy to apologise me and pay me my money back. I have all the evidences to support my complaint. Thank you!

My consignment i'd is v52349550 and i booked in dtdc kamagondanahalli, jalahalli (West) bangalore 560015 branch.
I booked one item to be send to lekawada, chiloda in gandhinagar gujarat with pin code 382042 on march 13th, 2019 and i was assured that it vl reached the destination by 14th... Bt even on 15th of march the delivery was no done by this agency.
When i asked them by visiting their office they started making excuses. They started saying that we dnt provide service in that area which was written on parcel which they should hv told me before accepting my parcel.
In the end they started blaming me only that i given wrong pin code eventhough everything in address was correct.
At last they said that we r cancelling ur parcel and u can collect ur parcel aftr few days bt again when i went to there office on 23th they said that it has not arrived and asked me to come again.
On 26th of march i went again they said that my parcel has been delivered bt i confirmed from my father for whom. That parcel was and he said that he hvnt received anything.
Now 1) if they dnt provide service in that area they should informed me before accepting my parcel.
2) why they said that address was wrong eventhough i showed them the address on internet also and previously many items have been delivered on that address only.
3) when they had cancelled my consignment on 15th than how it got delivered and to whom it delivered.
It is just pure cheating and fooling ppl by dtdc.

My package is still not delivered and tracking details also not updated in the portal from last 4 days. And its a fragile mark package. Is this bad your dtdc service. First time bad experience. Its worth rs 10000 and fragile.

There is no update on this courier. This has extremely important electronic item. Sms tracking says intransit from last 4 days and so does your customer support. And the people at the local office shamelessness not picking phone.

Shipment number z87155039

Thank you
Rishav

I ordered a saree from a manufacturer in jabalpur for my friend. The tracking id provided by them shows that the package is in silugiri kolkata but is supposed to be sent to vaikuntam, salem district in tamilnadu. The tracking id is k18170280. The address on the parcel however is the correct address that i had provided. What i don't understand is the tracking status shows that the parcel is out of delivery in silugiri with three failed attempts...

Hi team,
Yesterday (25-mar-2019) i have received message from your end as "out for delivery shipment will be delivered today" but still i have not received my shipment yet but when i track the status it shows as "your order was successfully Delivered" for REFERENCE NUMBER:-X61662586, agent phone number which is received in SMS is:-[protected] and i have received call from:-[protected]. Kindly look in to this and help to get my shipment as earliest.

My parcel with tracking no-b[protected]Bangalore to chennai) is showing status as delivered, but the receiver hasn't received the package yet after 17 days. It was posted on 8th march and status changed to delivered on 9th march. But till now it is not delivered. I have called several times to the chennai office and they have been nothing but rude. I don't see any way to contact them, as they are not at all concerned about helping the customer, even if it is a mistake from their end. Whoever updated the status as delivered without delivering the package did a crime and a big mistake. This type of carelessness causes the customer to suffer who has paid the amount. This is really unethical. How do you expect the customers to put their trust in dtdc when you have no concerns about their valuables which they have trusted you with.

I've booked a courier from pennya-banglore to malleshwaram-bangalore on 19.03.2019 docket no : b62701894. Still the courier is not deliered. As check the dtdc portal, last update was on 20.03.2019 showing as in domlur-bangalore. After that there is no update. As check with the booking office, they are saying that the courier has been wrongly booked to some other deatination and no one knows about the current satus of the consignment.

I've already raised a complaint (No :[protected]. But there is no respose from dtdc.

I am not satisfied with dtdc service.

My trimmer sent from nizamabad to gurgaon, but it is redirected. Why it is redirected i don't know. My contact number is [protected].in gurgaon i have to receive that product. They came for delivery but did not informed at least.
Consignment number is h13374126. Please delivery my product trimmer. It is showing now it is in gurgaon, but not delivered to me. I'm in gurgaon. Address is sriveda andhra pg, cmc residency, dlf phase 3, 40a road, gurgaon. Contact number is [protected].

My reference number is N20671076. I've sent courier from Banglore to bossey, France. I've also registered online for drop off reference #[protected]. online tracking is showing that the courier is in Germany for more than 2 days. Since it's an emergency, I have chosen 3 days delivery slot. I don't know why it's still in Germany. I just want to check if the destination address is correct. And it is supposed to reach today but I don't know what's happening. My email ID is [protected]@gmail.com. And the Destination contact person number is +[protected]. Please respond asap.