DTDC Courier & Cargo Complaints & Reviews

On 29th march 2019 i have couriered to kolkata from mumbai, with courier no-v52218699, as dtdc office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me to deliver it to next day and said it happen why maistake. This is not happen on 1st time it happen 2nd times in a week. Now i m mentally frustate and losing our business commitment & image in boss eyes.

In envelop - team expenses (If boss not signed how they (Salesmen) will get expenses on time and my entire team blame me)

2. Distributors docket for code creation - our company launch duracell brand on 1st april. But dtdc not delivered courier on time thats why company is not in position to do billing without code creation and i lost my target and commitment.

1st instance - 22nd march
Shipment no - v52680411
Reason for return - 9 digit mobile number.

2nd instance - 29th march
Shipment no - v52218699
Reason for not delivered on time - unknown

Courier franchies address ;
Dtdc exp ltd
Bright enterprises
Mf 1052
Mob - [protected]

Attached both invoice copy and claim rs 5 lakh with mental torture.

Hello,

My docket no is z96768292.
Parcel booked on 20th march from jaipur to ahemdabad. It has reached to ahemdabad on 23th and out for delivery but not deliverd and status update "consignment redirect".

From last 4-5 days i spoke with ahemadabd hub staff and on customer care no too but they wont help me to find my parcel.

Now im helpless and submitting complain here. Looking forward to find mt parcel

Thanks
Richa

I shipped a package containing some stuff for my home from pune to shimla. The package reached well in time but when opened it was found that ine box containing a kettel was completely damsged and kettel was shattered into pieces. The package was packed properly so it was due to mishandling of the packet. Would like to know who would bear the cost of damage? Consignment number is f11338315

My courier x30634042 never reached the address and neither did they try to contact.
Upon enquiring them at the office, they say that they are not allowed to keep the parcel (Not even 24 hours, so that the person can collect it himself).

They say the parcel has returned to the sender. (I don't understand why the sender needs to send a parcel in priority only to get it back in a week???)

P. S use some brains. Management plz look into it.

Not to mention their rude and scum like behavior, like illiterates. One mr. Salim to be mentioned in particular who is the most worthless and a liar, maybe a thief too.

Now the parcel can't be traced and it's lost. Or they might have stolen it.

Lost all trust on dtdc.

This is what i got as message when i was tracking my product.
Your shipment no z95769374, by dtdc is attempted on 30-03-19, not delivered due to last mile misroute - (Otr). Track @ http://tinyurl.com/y5fxn9wt
I ordered a cricket bat from meerut.
I am a resident of iiser kolkata and the seller sent the bat through dtdc courier on 27/03/19.
When i was tracking it today (30/03) i got this message even though i had...

Dear sir! A long time we r suffring trouble your dtdc courier service. Dtdc company is a big or best courier co. But in my town they are not good services so we say very poor services.co. Representive behaviour are very poor. They are not delievered courier at address and only call to collect dtdc office. They are not delieverd to customer and courier to re-turn to sender. So request to improve your service. Thanks kanha crusher parts add. Ward no.16, near panch batti, panch batti road, udaipur wati, jhunjhunu, rajasthan 333307 mo.[protected]

I received a wrong saree from vendor and now i am returning that saree to the vendor. My parcel should reach east godavari, but on tracking, it is showing destination as vijayawada. I tried to call customer care numbers, but no body is taking calls. Please correct the destination and send it to correct address as soon as possible. Consignment number is h86929954

Booked v53462760 for one day delivery paying extra money yesterday. Status showing as not delivered - reciever not available (Cir). Fyi reciever was always available at home and the security never called about any package arriving. No delivery person called at the recipient's number to ask about availability. This is not justified given the 1040/- that i paid for timely delivery. Kindly resolve this at the earliest and deliver this item by 9 am tomorrow.

Hi,

On 27th march 2019 i have couriered to dharwad-58005 from banglore, with courier no-b63030162, as dtdc office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me to deliver it to next day and gave delivery boy no in dharwd so next day when i called to delivery boy just to confirm of delivery he is talking so rude in such a way that why should i tell you that and all. Whats the hell??? First of all you are not at all delivering on told time on top of that you people speak in this way??? The worst experience i ever had should not refer this dtdc to people
That guy name: rajshekhar-[protected]

My package was shipped from dtdc salt lake sector 5 branch for patna (Pincode - 800014). It has been 18 days and my package has not yet been received. For a week now both the branches assures the package will be delivered on that day but to no avail. We trusted dtdc but now m losing faith and in fact scared for my luggage. It is highly disappointin

I have sent around 40 gift boxes as fragile items from noida, sector 39 and more than 50% deliveries reached broken or not reached. I have incurred a heavy loss and complaints from my prospective clients and have had to send more replacements. This is shameful and i am going to spread the word about the unprofessional standard of your courier services.

I swnt a letter by dtdc on 9-3 2019 from rrnagar bangalore 560098 to ms ritika soni am (Hr) national. Fertilizers ltd. Vijaipur, guna dt mp...473111 (Pin)
The consmno is b 61902492.. The letter was returned on[protected]. Without any reason. Complaint to the office by e mails to css.[protected]@dtdc.com goes unanswered. Pl. Find. Out
I feel all details are there.

Hi

I booked the parcel from selaqui dehradun on 26.03.19 around 5.30 for mumbai on dtdc plus even after continuous call still today that 28.03.19 the parcel was not delivered were as as per dtdc plus rule the parcel is suppose to be delivered with 12 hours after pickup from customer. Even there is no response over the call people are not at all co-operative specially mumbai staff is pathetic

Sir,
I recently sended an parcel from kasaragod to ahmedabad by dtdc this parcel contain a mobile phone of redmi note 5pro, i recently purchased this product from amazon, and iam returning it to amazon for refund. Dtdc courier is not delivered the item and then i requested for return (Rto) then the return accepted and item has been returned from ahmedabad on 7th mar 2019 but the item is not received to me yet! It still in transit from 20days, amazon is notified me as they are going to close the return window.

Tracking no: v52481027
Reference no:[protected]
Courier service charge paid: 330₹
Track on : www.dtdc.in

My father sent a courier on 9th feb 2019, till date 27th mar it is not delivered. When contacted so many contact numbers and email ids were shared. I am following up with them for about a month now. I am not receiving any response from them. As suggest by their agency, i did send an email to cmd's pa. But didn't receive any response. My shipment number is p49509587. I am really frustrated with the follow-ups and non responsive dtdc team.

Consignment number:v52422677
Product:daniel klein watch
It was mentioned that it would be delivered on 27th march 2019 but the status visible now is that:not delivered and redirected. The reference number is[protected]. The booking date is :26th march 2109. I request you to resend the product to the receiver or to refund for damage. Kindly go through my complaint and take action.

I booked a document on dt 21/03/2019 from gopalapatnam, visakhapatnam to laxmi narayan das, house no 148, gandhinagar, jatni, 752050, through dtdc, but till 27/03/2019 evening the consignment is not delivered and when inquired about non delivery, so many contact numbers of agents were given and non of them responded positively, one agent said that consignees phone was switched off for four days which is incorrect, i am totally disappointed with the service agents consignment no - h86314290

Hi,

We had dispatched a parcel through dtdc on 25th march 2019 under dtdc plus, consignment no. V52691188 has not delivered on scheduled date 27th march 2019 and delivery boy said he will be delivering it 28th march also he was not responding to call. The sms received from dtdc says shipment could not be delivered reason could not attempt

Regards,
Namrata

Dear Team,

I have sent one parcel on 26thFeb-2019. It was not delivered to destivation. According to the serch it is showing GORIA Branch Kolkata on 28th_Feb-2019. After that no progress. I have called many times but they nit able to find the iteam.

Reference No :[protected]

Please lookinto this matter and take necessary actions. I have valuable items in that parcel.

Regards,
Prasenjit

I sent a laptop to pune for my sister using dtdc services. My sister received damaged product in package and she asked me it has written as books on the courier and in e tracking. As soon i came to know about thE DAMAGE of my laptop, I made a call to dtdc authorities to claim my damages and they asked for two days time. After waiting a week I again made a call to them, their answer was insane saying that they will sell my laptop and give money to me and they can't give any claim on damages. Is this how the dtdc authorities respond? They charged me with insurance while taking the payment and later on on after the damage happened they said i sent without insurance. They are customer by unfair service practices. I attached every photo of the package. I need my damages to be rectified.