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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 270

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D
DeekMD2001
from Noida, Uttar Pradesh
Mar 28, 2019
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Address: Sriram Arcade, IC Bhandary Rd, Kasaragod, Kerala, Kasaragod, Kerala, 671121

Sir,
I recently sended an parcel from kasaragod to ahmedabad by dtdc this parcel contain a mobile phone of redmi note 5pro, i recently purchased this product from amazon, and iam returning it to amazon for refund. Dtdc courier is not delivered the item and then i requested for return (Rto) then the return accepted and item has been returned from ahmedabad on 7th mar 2019 but the item is not received to me yet! It still in transit from 20days, amazon is notified me as they are going to close the return window.

Tracking no: v52481027
Reference no:[protected]
Courier service charge paid: 330₹
Track on : www.dtdc.in
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
I have sent e mails ..no reply..the address very clear and reachable.sent on 9thMar.returned on 20 thMar..from RRNagar 560098...con.No. B61902492

rto is not received yet! - Comment #3390467 - Image #0
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    K
    kiranmahamuni
    from Chennai, Tamil Nadu
    Mar 28, 2019
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    Address: Pune, Maharashtra, 411057

    My father sent a courier on 9th feb 2019, till date 27th mar it is not delivered. When contacted so many contact numbers and email ids were shared. I am following up with them for about a month now. I am not receiving any response from them. As suggest by their agency, i did send an email to cmd's pa. But didn't receive any response. My shipment number is p49509587. I am really frustrated with the follow-ups and non responsive dtdc team.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Hi my order number is H40028815..I haven't received my parcel but tracker is showing order is successfully delivered..can you please check and update on the same..No one has come, I haven't signed that I have received..
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      P
      priyankaswag
      from Kharagpur, West Bengal
      Mar 28, 2019
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      Address: Krishna, Andhra Pradesh

      Consignment number:v52422677
      Product:daniel klein watch
      It was mentioned that it would be delivered on 27th march 2019 but the status visible now is that:not delivered and redirected. The reference number is[protected]. The booking date is :26th march 2109. I request you to resend the product to the receiver or to refund for damage. Kindly go through my complaint and take action.
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        Nagen Kumar Das
        from Panaji, Goa
        Mar 27, 2019
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        I booked a document on dt 21/03/2019 from gopalapatnam, visakhapatnam to laxmi narayan das, house no 148, gandhinagar, jatni, 752050, through dtdc, but till 27/03/2019 evening the consignment is not delivered and when inquired about non delivery, so many contact numbers of agents were given and non of them responded positively, one agent said that consignees phone was switched off for four days which is incorrect, i am totally disappointed with the service agents consignment no - h86314290
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Dear DTDC
        I couriered mobile phone Vivo Y91 on 6th March 2019 at your ghaziabad vaishali
        Shop number -2 ground floor F-968sector -3 vaishali near mahagun metro mall.
        Consignment number is V52600899
        Didn't trace till now undelivered.
        Kindly check and process.
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          N
          namrata jajot
          from Pune, Maharashtra
          Mar 27, 2019
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          Address: Villa49, Legend Chimes, Gandipet Road, Near Rockwell International School, Kokapet, Hyderabad 500075, Pune, Maharashtra

          Hi,

          We had dispatched a parcel through dtdc on 25th march 2019 under dtdc plus, consignment no. V52691188 has not delivered on scheduled date 27th march 2019 and delivery boy said he will be delivering it 28th march also he was not responding to call. The sms received from dtdc says shipment could not be delivered reason could not attempt

          Regards,
          Namrata
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          My courier is not delivered to me but show is delivered please my courier delivered to me
          My courier no. Is - X27429953
          Hi my order number is H40028815..I haven't received my parcel but tracker is showing order is successfully delivered..can you please check and update on the same..No one has come, I haven't signed that I have received..
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            P
            Prasenjit Parui
            from Delhi, Delhi
            Mar 27, 2019
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            Address: Goria, Kolkata, West Bengal

            Dear Team,

            I have sent one parcel on 26thFeb-2019. It was not delivered to destivation. According to the serch it is showing GORIA Branch Kolkata on 28th_Feb-2019. After that no progress. I have called many times but they nit able to find the iteam.

            Reference No :[protected]

            Please lookinto this matter and take necessary actions. I have valuable items in that parcel.

            Regards,
            Prasenjit
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              C
              Chinni Eshwar
              from Hyderabad, Telangana
              Mar 27, 2019
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              Address: Dilsukhnagar/chaitanyapuri, Hyderabad, Telangana

              I sent a laptop to pune for my sister using dtdc services. My sister received damaged product in package and she asked me it has written as books on the courier and in e tracking. As soon i came to know about thE DAMAGE of my laptop, I made a call to dtdc authorities to claim my damages and they asked for two days time. After waiting a week I again made a call to them, their answer was insane saying that they will sell my laptop and give money to me and they can't give any claim on damages. Is this how the dtdc authorities respond? They charged me with insurance while taking the payment and later on on after the damage happened they said i sent without insurance. They are customer by unfair service practices. I attached every photo of the package. I need my damages to be rectified.
              +5 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Apr 29, 2019
              Updated by Chinni Eshwar
              One month passed still no response from the concerned authorities.
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                S
                Shaikh Rumaan
                from Mumbai, Maharashtra
                Mar 27, 2019
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                Address: 272, Municipal Tenements, Opp. building No. 1, BMC Colony, Shivaji Nafgar, Kherwadi Road, Mumbai City, Maharashtra, 400051

                Non delivery of courier but online it shows "successfully delivered" but till this moment not received by us. Now i called your distributor about this he said " your courier will be delivered at 4:00 pm.

                We required this documents urgently and we are waiting for this document.

                My question is why your system shows the courier is delivered

                Courier tracking no: p49963487

                Pukar (Bandra east)
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Hello Sir
                My parcel is not receivin on time on the destination. what is problem should i use your service in future also?

                non delivery of courier but online it shows "successfully delivered" but till this moment not received by us - Comment #3388104 - Image #0
                I have couriered educational documents however they have been delivered to wrong pincode 425001
                The correct pincode is 425201. This has been delivered on 22nd march but i have not received any information so as to whom it has been delivered to nor did i get the courier back.

                non delivery of courier but online it shows "successfully delivered" but till this moment not received by us - Comment #3388144 - Image #0
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                  P
                  Pkk12588
                  Mar 27, 2019
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                  Address: 11, Pinakini Apartment, Belathur Main Road, Near Govt. School, Kadugodi, 560067

                  Hi dtdc,

                  I’m extremely disappointed in your courier services and you are losing trust. I have booked one consignment vide way bill no."b62582740", dated 16th march 2019 to “singrauli” district m. P. First of all they deliver my product too much delay after so much follow-up.

                  In the box, there are two items "ortho shoes for baby" and "thermometer" but my relative receives a package with courier tampered & an item was stolen. They saw one item was stolen after consulting with vindhyanagr (486886) branch they are saying that this package came with open from rewa branch. My stolen item was thermometer and value of thermometer was 350 rs.

                  This is a sheer act of irresponsibility. I demand an immediate recovery of the stolen items or the reimbursement of the value of the stolen goods.

                  Consignment no: b62582740

                  Address: dilip singh, saundrya sringar store

                  Main road bargawan, near - infront of rajkumar readymade garments,

                  Dist: singarauli

                  State: m. P

                  Pin: 486886

                  Regards,

                  Pradeep kumar kushwaha

                  Mob: [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  We have receved parts consinment but according to bilty 1 box short
                  total box 16 but receved 15 box

                  Docket no. D49978615
                  Total box 16 as per docket
                  Receiving 15 box
                  sir please resolve this matter as soon as possibl

                  quark vehicle engineering llp
                  contact no [protected]
                  Envolupe booked fasted courrier vide No. V52769094 on 15.03.19 at Hyderabad to deliver at Visakhapatnam; it was delivered on 21st 5:44 PM: While bookin ensured 48 hrs ( it took almost a week time) very much delay caused us huge losses... Please take appropriate action to avoid such delays and let us know the reasons for delay...
                  I Kiran datta from Andhra pradesh, my courier still not delivered and not returned, courier number (H[protected]I couriered before 10 days back. Plz respond, this courier is very important. So plz help me to get back my courier

                  courier was tampered & an item was stolen. - Comment #3388756 - Image #0
                  I received a message stating that the courier is out for delivery. I was waiting for the material but I never received a call or package. The status has been updated to receiver not present even though I was at the given address.
                  Tracking number : X62636353
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                    S
                    Sandeep140185
                    Mar 27, 2019
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                    My parcel with tracking id m73398538 and d50077718 were booked on 14th march and are yet not received. Fdm prepared status is from 22nd mar. Could not get the expected delivery date. They must say no if they cannot deliver. Should not fool people just to make money.
                    486890.. This pin code was verified before taking up the delivery and 5-7 days was the initial communication for completing this delivery.. Now it's been 2 weeks without any update on the parcel.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    The courier has been delivered to wrong pincode 425001. The correct pincode is 425201. In the tracking it shows delivered. Pls help me track the courier... its very very important. It contains educational documents. It has been delivered on 22 march and i have not received any information so as to whom it has been delivered

                    parcel and courier not yet delivered - Comment #3388146 - Image #0
                    Consignment Number H13347892

                    Responding to the Informer customer correctly speaking in the office is not the actual co Courier is the customer time consumption waste service & Camp in search of confusion Domestic level

                    WASTE DTDC

                    parcel and courier not yet delivered - Comment #3388169 - Image #0
                    I booked a shipment D49484576 to PRESIDENCY CORRECTIONAL HOME KOLKATA. Your franchisee called me and said they will not deliver it in jail. They give reason of wrong address. Now they are not picking up my call. Please ask them to deliver it. It will be a normal delivery . No one is going to get them in jail. Please ask them
                    Thanku sir
                    Refraance nu [protected]
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                      M
                      Munna316
                      from Hyderabad, Telangana
                      Mar 27, 2019
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                      Address: Bangalore, 560043

                      My certificate was sent through dtdc courier on my request with the institution.
                      As per the shipment tracking details i got to know that it has wrong update saying it was delivered the next day itself, whereas i never received it.
                      I have been complaining this with them several times, but nothing has come to me still... I am really worried as my institution has declined me giving me another copy of the certificate.
                      Consignment no. B62241728.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Hi

                      DTDC delivered with damaged courier for my product. Tracking Number: H86301572. I want some one help for this issue other wise I will go with further.Please attached with damaged courier photos.

                      did not receive item - Comment #3388178 - Image #0
                      did not receive item - Comment #3388178 - Image #1
                      did not receive item - Comment #3388178 - Image #2
                      ch Raja Kumar's reply, Mar 26, 2019
                      Please communicate to me further, other wise I will go with further steps.
                      ch Raja Kumar's reply, Apr 2, 2019
                      NO updates as of now, If no one updates ? let me know I will go to court further details
                      I booked dtd 14/03/19 from kollam to rishikesh one tv. But today i collect tv, that time opened i see broken its display. So you take action for solved the problem, i lost about Rs 15000/-.so you give equal benift or repair my tv. Maybe unfortunatly You not co-operate i move through consumer court to leagely

                      did not receive item - Comment #3388515 - Image #0
                      did not receive item - Comment #3388515 - Image #1
                      Ratheesh700's reply, Mar 22, 2019
                      I all ready informed pathanapuram dtdc office.
                      Ratheesh700's reply, Mar 22, 2019
                      Its 24" Tv
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                        S
                        santosh.katipally
                        from Guntur, Andhra Pradesh
                        Mar 27, 2019
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                        Address: Krishna lanka, Krishna, Andhra Pradesh

                        I have couriered car body covers to buvaneshwar and chennai. They have swapped the covers and sent. When questioned they were rude and misbehaved. They charged rs.500 for each shipment and this is the service they are providing to its consumers. Dtdc, krishnalanka branch, mr. Ramakrishna, vijayawada. I will go to any extent to sue this bugger. Please i need justice at a quick around time. He was threatening to beat me as well which i think is unacceptable. Dtdc is the worst ever postal service i have seen on the face of the earth. There is no customer service center, tracking doesn’t work properly and they charge heavily. I want this guy to apologise me and pay me my money back. I have all the evidences to support my complaint. Thank you!
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Dear sir,
                        Docket no. R32942713 booked 22/3/19
                        From calicut to Ernakulam

                        The said consignment still not delivered, on online tracking it's lying in Aluva.
                        Please deliver the parcel urgently.

                        courier misplacement and unprofessional behaviour - Comment #3388273 - Image #0
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                          A
                          Aksingh407
                          Mar 26, 2019
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                          Address: Kamagondanahalli,jalahalli west, 560015

                          My consignment i'd is v52349550 and i booked in dtdc kamagondanahalli, jalahalli (West) bangalore 560015 branch.
                          I booked one item to be send to lekawada, chiloda in gandhinagar gujarat with pin code 382042 on march 13th, 2019 and i was assured that it vl reached the destination by 14th... Bt even on 15th of march the delivery was no done by this agency.
                          When i asked them by visiting their office they started making excuses. They started saying that we dnt provide service in that area which was written on parcel which they should hv told me before accepting my parcel.
                          In the end they started blaming me only that i given wrong pin code eventhough everything in address was correct.
                          At last they said that we r cancelling ur parcel and u can collect ur parcel aftr few days bt again when i went to there office on 23th they said that it has not arrived and asked me to come again.
                          On 26th of march i went again they said that my parcel has been delivered bt i confirmed from my father for whom. That parcel was and he said that he hvnt received anything.
                          Now 1) if they dnt provide service in that area they should informed me before accepting my parcel.
                          2) why they said that address was wrong eventhough i showed them the address on internet also and previously many items have been delivered on that address only.
                          3) when they had cancelled my consignment on 15th than how it got delivered and to whom it delivered.
                          It is just pure cheating and fooling ppl by dtdc.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Mar 26, 2019
                          Updated by Aksingh407
                          They are neither delivery the item nor they are returning my money and my parcel..
                          Now it's very late for that item to get delivered I want my money and my parcel back

                          Mar 26, 2019
                          Updated by Aksingh407
                          The item not delivered but they are saying that it has been delivered
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                            Rishav2689
                            Mar 26, 2019
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                            Address: 560087

                            My package is still not delivered and tracking details also not updated in the portal from last 4 days. And its a fragile mark package. Is this bad your dtdc service. First time bad experience. Its worth rs 10000 and fragile.

                            There is no update on this courier. This has extremely important electronic item. Sms tracking says intransit from last 4 days and so does your customer support. And the people at the local office shamelessness not picking phone.

                            Shipment number z87155039

                            Thank you
                            Rishav
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              D
                              Dhivya Samyraj
                              from Delhi, Delhi
                              Mar 26, 2019
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                              Resolved

                              wrong destination pincode in tracking

                              I ordered a saree from a manufacturer in jabalpur for my friend. The tracking id provided by them shows that the package is in silugiri kolkata but is supposed to be sent to vaikuntam, salem district in tamilnadu. The tracking id is k18170280. The address on the parcel however is the correct address that i had provided. What i don't understand is the tracking status shows that the parcel is out of delivery in silugiri with three failed attempts...
                              +1 photos
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                              Madannagesh
                              from Delhi, Delhi
                              Mar 26, 2019
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                              Address: medlife international private ltd 27 01 kayarr valki pinekurst bangalore south BTM 2nd stage-560029, 560029

                              Hi team,
                              Yesterday (25-mar-2019) i have received message from your end as "out for delivery shipment will be delivered today" but still i have not received my shipment yet but when i track the status it shows as "your order was successfully Delivered" for REFERENCE NUMBER:-X61662586, agent phone number which is received in SMS is:-[protected] and i have received call from:-[protected]. Kindly look in to this and help to get my shipment as earliest.
                              +1 photos
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                                yet
                                Mar 26, 2019
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                                Address: 603103

                                My parcel with tracking no-b[protected]Bangalore to chennai) is showing status as delivered, but the receiver hasn't received the package yet after 17 days. It was posted on 8th march and status changed to delivered on 9th march. But till now it is not delivered. I have called several times to the chennai office and they have been nothing but rude. I don't see any way to contact them, as they are not at all concerned about helping the customer, even if it is a mistake from their end. Whoever updated the status as delivered without delivering the package did a crime and a big mistake. This type of carelessness causes the customer to suffer who has paid the amount. This is really unethical. How do you expect the customers to put their trust in dtdc when you have no concerns about their valuables which they have trusted you with.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  VinothkumarGuruchandran
                                  from Noida, Uttar Pradesh
                                  Mar 26, 2019
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                                  Address: 3/6 & 3/7, JAYAMALA WAREHOUSING COMPOUND, NARAYANAPPANA PALYA, DASANAPURA HOBLI, BANGAGLORE, Bangalore Rural, Karnataka, 562123

                                  I've booked a courier from pennya-banglore to malleshwaram-bangalore on 19.03.2019 docket no : b62701894. Still the courier is not deliered. As check the dtdc portal, last update was on 20.03.2019 showing as in domlur-bangalore. After that there is no update. As check with the booking office, they are saying that the courier has been wrongly booked to some other deatination and no one knows about the current satus of the consignment.

                                  I've already raised a complaint (No :[protected]. But there is no respose from dtdc.

                                  I am not satisfied with dtdc service.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    gnani balu
                                    from Gurgaon, Haryana
                                    Mar 25, 2019
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                                    My trimmer sent from nizamabad to gurgaon, but it is redirected. Why it is redirected i don't know. My contact number is [protected].in gurgaon i have to receive that product. They came for delivery but did not informed at least.
                                    Consignment number is h13374126. Please delivery my product trimmer. It is showing now it is in gurgaon, but not delivered to me. I'm in gurgaon. Address is sriveda andhra pg, cmc residency, dlf phase 3, 40a road, gurgaon. Contact number is [protected].
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Nithyavinodh
                                      Mar 25, 2019
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                                      Address: Nicolas Kerling, 264 chemin du cret mendolaz, 74160 Bossey France, 74160

                                      My reference number is N20671076. I've sent courier from Banglore to bossey, France. I've also registered online for drop off reference #[protected]. online tracking is showing that the courier is in Germany for more than 2 days. Since it's an emergency, I have chosen 3 days delivery slot. I don't know why it's still in Germany. I just want to check if the destination address is correct. And it is supposed to reach today but I don't know what's happening. My email ID is [protected]@gmail.com. And the Destination contact person number is +[protected]. Please respond asap.
                                      +1 photos
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