Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Mar 23, 2026
Complaints 11704
Resolved
1320
Unresolved
10384
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 270

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nagendra K sharma
from Mumbai, Maharashtra
Mar 30, 2019
Report
Copy

Address: 605, Sai Prasad Arcade, Sec 7, Plot No 2, Kamothe, Navi Mumbai, Mumbai City, Maharashtra, 410209

On 29th march 2019 i have couriered to kolkata from mumbai, with courier no-v52218699, as dtdc office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me to deliver it to next day and said it happen why maistake. This is not happen on 1st time it happen 2nd times in a week. Now i m mentally frustate and losing our business commitment & image in boss eyes.

In envelop - team expenses (If boss not signed how they (Salesmen) will get expenses on time and my entire team blame me)

2. Distributors docket for code creation - our company launch duracell brand on 1st april. But dtdc not delivered courier on time thats why company is not in position to do billing without code creation and i lost my target and commitment.

1st instance - 22nd march
Shipment no - v52680411
Reason for return - 9 digit mobile number.

2nd instance - 29th march
Shipment no - v52218699
Reason for not delivered on time - unknown

Courier franchies address ;
Dtdc exp ltd
Bright enterprises
Mf 1052
Mob - [protected]

Attached both invoice copy and claim rs 5 lakh with mental torture.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Richavins
    from Delhi, Delhi
    Mar 30, 2019
    Report
    Copy

    Address: Size 42 Pravinbhai. B. Trivedi A/9 Shraddha Apartment ,132ft. Satellite Ring Road.Nr. S. M. Bridge, Satellite, Ahmedabad 380015, Gujarat 09824436531 Sender : Harsha shah +91 832-0393014, 380015

    Hello,

    My docket no is z96768292.
    Parcel booked on 20th march from jaipur to ahemdabad. It has reached to ahemdabad on 23th and out for delivery but not deliverd and status update "consignment redirect".

    From last 4-5 days i spoke with ahemadabd hub staff and on customer care no too but they wont help me to find my parcel.

    Now im helpless and submitting complain here. Looking forward to find mt parcel

    Thanks
    Richa
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Mar 30, 2019
    Updated by Richavins
    Not recievd any postively answer
    Apr 02, 2019
    Updated by Richavins
    Yet not dtdc contacted me.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SwAr Sood
      from Patiala, Punjab
      Mar 30, 2019
      Report
      Copy

      I shipped a package containing some stuff for my home from pune to shimla. The package reached well in time but when opened it was found that ine box containing a kettel was completely damsged and kettel was shattered into pieces. The package was packed properly so it was due to mishandling of the packet. Would like to know who would bear the cost of damage? Consignment number is f11338315
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Boombaaz
        from Mumbai, Maharashtra
        Mar 30, 2019
        Report
        Copy

        Address: Dtdc ghogomali, 734006

        My courier x30634042 never reached the address and neither did they try to contact.
        Upon enquiring them at the office, they say that they are not allowed to keep the parcel (Not even 24 hours, so that the person can collect it himself).

        They say the parcel has returned to the sender. (I don't understand why the sender needs to send a parcel in priority only to get it back in a week???)

        P. S use some brains. Management plz look into it.

        Not to mention their rude and scum like behavior, like illiterates. One mr. Salim to be mentioned in particular who is the most worthless and a liar, maybe a thief too.

        Now the parcel can't be traced and it's lost. Or they might have stolen it.

        Lost all trust on dtdc.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abhisek Kar
          Mar 30, 2019
          Report
          Copy

          not delivered due to last mile misroute

          Address: A-111, NIVEDITA HALL, IISER KOLKATA MAIN CAMPUS, 741246

          This is what i got as message when i was tracking my product.
          Your shipment no z95769374, by dtdc is attempted on 30-03-19, not delivered due to last mile misroute - (Otr). Track @ http://tinyurl.com/y5fxn9wt
          I ordered a cricket bat from meerut.
          I am a resident of iiser kolkata and the seller sent the bat through dtdc courier on 27/03/19.
          When i was tracking it today (30/03) i got this message even though i had...
          Helpful
          39 other people found this review helpful
          39 found this helpful
          1 Comment
          Report
          Copy
          G
          Gattu123
          from Mumbai, Maharashtra
          Mar 30, 2019
          Report
          Copy

          Address: Ward no.16, near panch batti ,udaipurwati,jhunjhunu,rajasthan, 333307

          Dear sir! A long time we r suffring trouble your dtdc courier service. Dtdc company is a big or best courier co. But in my town they are not good services so we say very poor services.co. Representive behaviour are very poor. They are not delievered courier at address and only call to collect dtdc office. They are not delieverd to customer and courier to re-turn to sender. So request to improve your service. Thanks kanha crusher parts add. Ward no.16, near panch batti, panch batti road, udaipur wati, jhunjhunu, rajasthan 333307 mo.[protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            MamathaJ
            from Madanapalle, Andhra Pradesh
            Mar 29, 2019
            Report
            Copy

            I received a wrong saree from vendor and now i am returning that saree to the vendor. My parcel should reach east godavari, but on tracking, it is showing destination as vijayawada. I tried to call customer care numbers, but no body is taking calls. Please correct the destination and send it to correct address as soon as possible. Consignment number is h86929954
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mandrila Biswas
              from Kolkata, West Bengal
              Mar 29, 2019
              Report
              Copy

              Address: 500032

              Booked v53462760 for one day delivery paying extra money yesterday. Status showing as not delivered - reciever not available (Cir). Fyi reciever was always available at home and the security never called about any package arriving. No delivery person called at the recipient's number to ask about availability. This is not justified given the 1040/- that i paid for timely delivery. Kindly resolve this at the earliest and deliver this item by 9 am tomorrow.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sachinAnnigeri
                from Bengaluru, Karnataka
                Mar 29, 2019
                Report
                Copy

                Address: Dharwad, Karnataka, 580005

                Hi,

                On 27th march 2019 i have couriered to dharwad-58005 from banglore, with courier no-b63030162, as dtdc office people said it should reach next day itself but because of some irresponsibility it could not and when i called they convinced me to deliver it to next day and gave delivery boy no in dharwd so next day when i called to delivery boy just to confirm of delivery he is talking so rude in such a way that why should i tell you that and all. Whats the hell??? First of all you are not at all delivering on told time on top of that you people speak in this way??? The worst experience i ever had should not refer this dtdc to people
                That guy name: rajshekhar-[protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Swastideva
                  Mar 29, 2019
                  Report
                  Copy

                  Address: Patna, Bihar, 800014

                  My package was shipped from dtdc salt lake sector 5 branch for patna (Pincode - 800014). It has been 18 days and my package has not yet been received. For a week now both the branches assures the package will be delivered on that day but to no avail. We trusted dtdc but now m losing faith and in fact scared for my luggage. It is highly disappointin
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saumya Saumi Pankaj
                    from Noida, Uttar Pradesh
                    Mar 29, 2019
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    I have sent around 40 gift boxes as fragile items from noida, sector 39 and more than 50% deliveries reached broken or not reached. I have incurred a heavy loss and complaints from my prospective clients and have had to send more replacements. This is shameful and i am going to spread the word about the unprofessional standard of your courier services.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Padmanabhan Dhathathri
                      from Mangalore, Karnataka
                      Mar 28, 2019
                      Report
                      Copy

                      Address: M/s National Fertilizers Ltd..Vijaaipur PO Guna Dt Masya Pradesh Pin 473111,, Guna, Madhya Pradesh, 473111
                      Website: No web site ...but Couier Service deficiency by DTDC

                      I swnt a letter by dtdc on 9-3 2019 from rrnagar bangalore 560098 to ms ritika soni am (Hr) national. Fertilizers ltd. Vijaipur, guna dt mp...473111 (Pin)
                      The consmno is b 61902492.. The letter was returned on[protected]. Without any reason. Complaint to the office by e mails to css.[protected]@dtdc.com goes unanswered. Pl. Find. Out
                      I feel all details are there.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Apr 04, 2019
                      Updated by Padmanabhan Dhathathri
                      I am pained to say there is no reply so fae ..even an acknowlement ...It is very unprofessional ...Can I approach consumer forum /media etc..pl. look into the same ..
                      Hi my order number is H40028815..I haven't received my parcel but tracker is showing order is successfully delivered..can you please check and update on the same..No one has come, I haven't signed that I have received..
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sanj1876
                        from Dehra Dun, Uttarakhand
                        Mar 28, 2019
                        Report
                        Copy

                        Address: C-8, Sara Industrial Estate, Selaqui, Uttarakhand, 248197

                        Hi

                        I booked the parcel from selaqui dehradun on 26.03.19 around 5.30 for mumbai on dtdc plus even after continuous call still today that 28.03.19 the parcel was not delivered were as as per dtdc plus rule the parcel is suppose to be delivered with 12 hours after pickup from customer. Even there is no response over the call people are not at all co-operative specially mumbai staff is pathetic
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Below given LR not delivered at given address. I reqest you kindly provide receiver details or prove.

                        Z83042738

                        Delivered address:- Ajay Ravuri, Quality Department, Arvind Lifestyle Brands ltd., #17, 5th Floor, Du Parc Trinity, M.G Road, Bangalore - 560001. Karnataka.
                        Sir, My courier having consignment no. D47159970 has not been delivered yet...it is showing out for delivery from last 6 days...there is no update from 20th march...what the hell service you are providing...
                        Please look into this matter ASAP...
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          DeekMD2001
                          from Noida, Uttar Pradesh
                          Mar 28, 2019
                          Report
                          Copy

                          Address: Sriram Arcade, IC Bhandary Rd, Kasaragod, Kerala, Kasaragod, Kerala, 671121

                          Sir,
                          I recently sended an parcel from kasaragod to ahmedabad by dtdc this parcel contain a mobile phone of redmi note 5pro, i recently purchased this product from amazon, and iam returning it to amazon for refund. Dtdc courier is not delivered the item and then i requested for return (Rto) then the return accepted and item has been returned from ahmedabad on 7th mar 2019 but the item is not received to me yet! It still in transit from 20days, amazon is notified me as they are going to close the return window.

                          Tracking no: v52481027
                          Reference no:[protected]
                          Courier service charge paid: 330₹
                          Track on : www.dtdc.in
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          I have sent e mails ..no reply..the address very clear and reachable.sent on 9thMar.returned on 20 thMar..from RRNagar 560098...con.No. B61902492
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kiranmahamuni
                            from Chennai, Tamil Nadu
                            Mar 28, 2019
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411057

                            My father sent a courier on 9th feb 2019, till date 27th mar it is not delivered. When contacted so many contact numbers and email ids were shared. I am following up with them for about a month now. I am not receiving any response from them. As suggest by their agency, i did send an email to cmd's pa. But didn't receive any response. My shipment number is p49509587. I am really frustrated with the follow-ups and non responsive dtdc team.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Hi my order number is H40028815..I haven't received my parcel but tracker is showing order is successfully delivered..can you please check and update on the same..No one has come, I haven't signed that I have received..
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              priyankaswag
                              from Kharagpur, West Bengal
                              Mar 28, 2019
                              Report
                              Copy

                              Address: Krishna, Andhra Pradesh

                              Consignment number:v52422677
                              Product:daniel klein watch
                              It was mentioned that it would be delivered on 27th march 2019 but the status visible now is that:not delivered and redirected. The reference number is[protected]. The booking date is :26th march 2109. I request you to resend the product to the receiver or to refund for damage. Kindly go through my complaint and take action.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nagen Kumar Das
                                from Panaji, Goa
                                Mar 27, 2019
                                Report
                                Copy

                                I booked a document on dt 21/03/2019 from gopalapatnam, visakhapatnam to laxmi narayan das, house no 148, gandhinagar, jatni, 752050, through dtdc, but till 27/03/2019 evening the consignment is not delivered and when inquired about non delivery, so many contact numbers of agents were given and non of them responded positively, one agent said that consignees phone was switched off for four days which is incorrect, i am totally disappointed with the service agents consignment no - h86314290
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Dear DTDC
                                I couriered mobile phone Vivo Y91 on 6th March 2019 at your ghaziabad vaishali
                                Shop number -2 ground floor F-968sector -3 vaishali near mahagun metro mall.
                                Consignment number is V52600899
                                Didn't trace till now undelivered.
                                Kindly check and process.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  namrata jajot
                                  from Pune, Maharashtra
                                  Mar 27, 2019
                                  Report
                                  Copy

                                  Address: Villa49, Legend Chimes, Gandipet Road, Near Rockwell International School, Kokapet, Hyderabad 500075, Pune, Maharashtra

                                  Hi,

                                  We had dispatched a parcel through dtdc on 25th march 2019 under dtdc plus, consignment no. V52691188 has not delivered on scheduled date 27th march 2019 and delivery boy said he will be delivering it 28th march also he was not responding to call. The sms received from dtdc says shipment could not be delivered reason could not attempt

                                  Regards,
                                  Namrata
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  My courier is not delivered to me but show is delivered please my courier delivered to me
                                  My courier no. Is - X27429953
                                  Hi my order number is H40028815..I haven't received my parcel but tracker is showing order is successfully delivered..can you please check and update on the same..No one has come, I haven't signed that I have received..
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prasenjit Parui
                                    from Delhi, Delhi
                                    Mar 27, 2019
                                    Report
                                    Copy

                                    Address: Goria, Kolkata, West Bengal

                                    Dear Team,

                                    I have sent one parcel on 26thFeb-2019. It was not delivered to destivation. According to the serch it is showing GORIA Branch Kolkata on 28th_Feb-2019. After that no progress. I have called many times but they nit able to find the iteam.

                                    Reference No :[protected]

                                    Please lookinto this matter and take necessary actions. I have valuable items in that parcel.

                                    Regards,
                                    Prasenjit
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chinni Eshwar
                                      from Hyderabad, Telangana
                                      Mar 27, 2019
                                      Report
                                      Copy

                                      Address: Dilsukhnagar/chaitanyapuri, Hyderabad, Telangana

                                      I sent a laptop to pune for my sister using dtdc services. My sister received damaged product in package and she asked me it has written as books on the courier and in e tracking. As soon i came to know about thE DAMAGE of my laptop, I made a call to dtdc authorities to claim my damages and they asked for two days time. After waiting a week I again made a call to them, their answer was insane saying that they will sell my laptop and give money to me and they can't give any claim on damages. Is this how the dtdc authorities respond? They charged me with insurance while taking the payment and later on on after the damage happened they said i sent without insurance. They are customer by unfair service practices. I attached every photo of the package. I need my damages to be rectified.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Apr 29, 2019
                                      Updated by Chinni Eshwar
                                      One month passed still no response from the concerned authorities.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit