DTDC Courier & Cargo Complaints & Reviews

My package is still not delivered and tracking details also not updated in the portal from last 4 days. And its a fragile mark package. Is this bad your dtdc service. First time bad experience. Its worth rs 10000 and fragile.

There is no update on this courier. This has extremely important electronic item. Sms tracking says intransit from last 4 days and so does your customer support. And the people at the local office shamelessness not picking phone.

Shipment number z87155039

Thank you
Rishav

I ordered a saree from a manufacturer in jabalpur for my friend. The tracking id provided by them shows that the package is in silugiri kolkata but is supposed to be sent to vaikuntam, salem district in tamilnadu. The tracking id is k18170280. The address on the parcel however is the correct address that i had provided. What i don't understand is the tracking status shows that the parcel is out of delivery in silugiri with three failed attempts...

Hi team,
Yesterday (25-mar-2019) i have received message from your end as "out for delivery shipment will be delivered today" but still i have not received my shipment yet but when i track the status it shows as "your order was successfully Delivered" for REFERENCE NUMBER:-X61662586, agent phone number which is received in SMS is:-[protected] and i have received call from:-[protected]. Kindly look in to this and help to get my shipment as earliest.

My parcel with tracking no-b[protected]Bangalore to chennai) is showing status as delivered, but the receiver hasn't received the package yet after 17 days. It was posted on 8th march and status changed to delivered on 9th march. But till now it is not delivered. I have called several times to the chennai office and they have been nothing but rude. I don't see any way to contact them, as they are not at all concerned about helping the customer, even if it is a mistake from their end. Whoever updated the status as delivered without delivering the package did a crime and a big mistake. This type of carelessness causes the customer to suffer who has paid the amount. This is really unethical. How do you expect the customers to put their trust in dtdc when you have no concerns about their valuables which they have trusted you with.

I've booked a courier from pennya-banglore to malleshwaram-bangalore on 19.03.2019 docket no : b62701894. Still the courier is not deliered. As check the dtdc portal, last update was on 20.03.2019 showing as in domlur-bangalore. After that there is no update. As check with the booking office, they are saying that the courier has been wrongly booked to some other deatination and no one knows about the current satus of the consignment.

I've already raised a complaint (No :[protected]. But there is no respose from dtdc.

I am not satisfied with dtdc service.

My trimmer sent from nizamabad to gurgaon, but it is redirected. Why it is redirected i don't know. My contact number is [protected].in gurgaon i have to receive that product. They came for delivery but did not informed at least.
Consignment number is h13374126. Please delivery my product trimmer. It is showing now it is in gurgaon, but not delivered to me. I'm in gurgaon. Address is sriveda andhra pg, cmc residency, dlf phase 3, 40a road, gurgaon. Contact number is [protected].

My reference number is N20671076. I've sent courier from Banglore to bossey, France. I've also registered online for drop off reference #[protected]. online tracking is showing that the courier is in Germany for more than 2 days. Since it's an emergency, I have chosen 3 days delivery slot. I don't know why it's still in Germany. I just want to check if the destination address is correct. And it is supposed to reach today but I don't know what's happening. My email ID is [protected]@gmail.com. And the Destination contact person number is +[protected]. Please respond asap.

We have couriered a blank cheque for H.O Delhi-110044 on 7th march 2019.Its an urgent courier.But ur thammanam franchise"Malia Associates" lost it somewhere else. They saying they didnt recieve any courier. They only give pod at last of first of next month with invoice. Please rply a solution otherwise it will forwarded to consumer complaint forum.

Malia associates
Gst no : 32ALGPV2753E1Z6

My colleague has not received my letter which was deposited on 19th march and i was informed that my parcel will recieve on 3rd day to surat from kolkata
Its an important document and am unable to reach to these servicemen.
They have taken full amount and nt performing their duties
Reference number
K31068934
Pls look into the matter immediately and there is no way one can contact them via toll free no.

I booked a courier on 16 march 2019 from delhi to sonbhadra which was promised to be delivered by 20th march 2019 but still it have not been delivered and have paid rs. 990 for it, the courier contains perishable item which would be wasted on such delay. Please look into the matter the courier i sent was very important, ut had to reach before holi and now its been 4 days after holi. This is very irresponsible on dtdc part

I had booked a product and the same was couriered by the supplier tru one of your channel partner somewhere in pune. The consignment number was p50047309. I had ordered the product on pin code 402204.
The product was delivered to your channel partner at alibag 402201.
I received a call from your channel partner at alibag on 20/3/19 @ 5pm and their office closes at 6 pm. According to them the product will be returned back if not collected in 3 days.21/3/19 was a holiday and the product was returned back on 23/3/19.
What 3 day criteria do your company apply?
Once the courier is accepted with deliver address on pin 402204 why was it not delivered?
Your office had a option to refuse it.
Your channel partner at alibag with address given below is very rude.
Address: dtdc, shri vishnu siddharaj complex
Shop no 11 near janseva milk dairy
At & post alibag tal alibag 402201
Mob no.[protected].
They even refused to provide me the address or phone number of you channel partner at pune where the courier was accepted.
Plz provide sutiable reply at the earliest else will have to take appropriate legal action.
Regards

I had booked 2 documents from lucknow to ahmedabad on 16th march 2019. The reference numbers are v52603606 and v52603607.

As it was saturday, i was promised that the documents shall be delivered by tuesday i. E. 19th march 2019 on top priority.

I paid inr 330.00 per document. After tracking online, i could see that the documents reached ahmedabad on 18th march. Still they were delivered on 22nd march.
br...

Hello team
I have sent very important documents on sat, 16 march. It was promised that it will get delivered by mar, 20 but upon checking the status, the courier still shows in transit state.
Id : p49980283
Please provide the reasons and remediate the problem immediately.
Please understand that documents enclosed (College offer confirmation) are very sensitive and they have to be reached till today anyhow.
Hope to hear from you

Rishi
[protected]
[protected]@gmail.com

My courier was not delievered till yet. I had sent it by air and the shopkeeper told me that it will reach by morning only and till now i am not able to got the package. It is very urgent package and it had to be delivered by today. The shopkeeper took the fare of air mode. So kindly resolve this problem and refund my amount otherwise i will case on you. Because the package is very urgent.

The product was booked at fort mumbai on 1st march 2019 and it reached bhubaneswar branch on 2nd march. But is is not forwarded further. It is stuck there since 2nd march. Plz deliver the parcel as soon as possible. It is really urgent. I tried to contact bbsr branches but they are saying we cann't resolve this issue and plz connect to the branch where the parcel was booked. So plz

I sent courier via dtdc courier to mr. Rajan gupta via z87147233 on 14/03/2019
Still not delievered. Shown many failure attempts but we have received no phone call from the courier boy.
Kindly check its very urgent
Courier boy should have called sender or receipient on failure attempt. It has been too long and the receipient is getting panic. Waiting for you to resolve it.

I order clothes online and the shipment company dtdc delivered man didnt deliver the item and he himself signed it and showed status that it is delivered and received. Thats like how cheater they are!!! I told the man to come and deliver then his saying i will not you come and take it from office soooooo rude i believe we pay for ment to come to house not to office. The customer service is really #!!
The delivery man name is rajesh and his number is [protected]. Stuiped guy seroiusly no manners at all.
Consignmen number - z96324192
Name - salma begum
Address - amer road jaipur

I have sent a courier from hyderabad to delhi (Zip-110049) on 19th march with the consignment number h13450912. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only...

My consignment no. Z92167265 is yet not delivered. As comete address is provided but still they are mentioning the address is sufficient as the deliver ask me to confrm the address but still also the parcel is not delivered.
Now the branch of rohini is not picking up the phone regarding this case.
So kindly take an immediate action as the parcel is urgently required

My tracking id is z86944419 which is not delivered in my address. Last status shown as received at local dtdc hub and i am also going there to enquiry my parcel status but they can not help me out of it and giving me different kind of excuses. Please solve my problem as soon as possible.

it is been more than 10 days but still they did not give me any kind of help.
My parcel coming from Delhi.