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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 271

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K
Kerovit Cochin
from Ernakulam, Kerala
Mar 25, 2019
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Address: 32-494,G, Mary Matha shopping complex, near st.john bapist church, pallinada, palarivattom - 682025, Ernakulam, Kerala

We have couriered a blank cheque for H.O Delhi-110044 on 7th march 2019.Its an urgent courier.But ur thammanam franchise"Malia Associates" lost it somewhere else. They saying they didnt recieve any courier. They only give pod at last of first of next month with invoice. Please rply a solution otherwise it will forwarded to consumer complaint forum.

Malia associates
Gst no : 32ALGPV2753E1Z6
Mar 25, 2019
Complaint marked as Resolved 
Close this case.Provided solution from DTDC team
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Shreyansh Singhi
    Mar 25, 2019
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    My colleague has not received my letter which was deposited on 19th march and i was informed that my parcel will recieve on 3rd day to surat from kolkata
    Its an important document and am unable to reach to these servicemen.
    They have taken full amount and nt performing their duties
    Reference number
    K31068934
    Pls look into the matter immediately and there is no way one can contact them via toll free no.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      B
      B5544
      from Gurgaon, Haryana
      Mar 25, 2019
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      Address: Please contact on 9650155016

      I booked a courier on 16 march 2019 from delhi to sonbhadra which was promised to be delivered by 20th march 2019 but still it have not been delivered and have paid rs. 990 for it, the courier contains perishable item which would be wasted on such delay. Please look into the matter the courier i sent was very important, ut had to reach before holi and now its been 4 days after holi. This is very irresponsible on dtdc part
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        V
        vinaykunte
        from Panaji, Goa
        Mar 25, 2019
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        Address: Raigad, Maharashtra, 402204

        I had booked a product and the same was couriered by the supplier tru one of your channel partner somewhere in pune. The consignment number was p50047309. I had ordered the product on pin code 402204.
        The product was delivered to your channel partner at alibag 402201.
        I received a call from your channel partner at alibag on 20/3/19 @ 5pm and their office closes at 6 pm. According to them the product will be returned back if not collected in 3 days.21/3/19 was a holiday and the product was returned back on 23/3/19.
        What 3 day criteria do your company apply?
        Once the courier is accepted with deliver address on pin 402204 why was it not delivered?
        Your office had a option to refuse it.
        Your channel partner at alibag with address given below is very rude.
        Address: dtdc, shri vishnu siddharaj complex
        Shop no 11 near janseva milk dairy
        At & post alibag tal alibag 402201
        Mob no.[protected].
        They even refused to provide me the address or phone number of you channel partner at pune where the courier was accepted.
        Plz provide sutiable reply at the earliest else will have to take appropriate legal action.
        Regards
        +1 photos
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          N
          Navneetdwivedi
          from Dewa, Uttar Pradesh
          Mar 24, 2019
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          late delivery of documents despite promise and charging hefty charge

          Address: Rajajipuram, DTDC office, Lucknow, Uttar Pradesh, 226017

          I had booked 2 documents from lucknow to ahmedabad on 16th march 2019. The reference numbers are v52603606 and v52603607.

          As it was saturday, i was promised that the documents shall be delivered by tuesday i. E. 19th march 2019 on top priority.

          I paid inr 330.00 per document. After tracking online, i could see that the documents reached ahmedabad on 18th march. Still they were delivered on 22nd march.
          br...
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          R
          Rishi Shekhar Jha
          from Kolkata, West Bengal
          Mar 24, 2019
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          Hello team
          I have sent very important documents on sat, 16 march. It was promised that it will get delivered by mar, 20 but upon checking the status, the courier still shows in transit state.
          Id : p49980283
          Please provide the reasons and remediate the problem immediately.
          Please understand that documents enclosed (College offer confirmation) are very sensitive and they have to be reached till today anyhow.
          Hope to hear from you

          Rishi
          [protected]
          [protected]@gmail.com
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            K
            Kishanloya
            Mar 23, 2019
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            My courier was not delievered till yet. I had sent it by air and the shopkeeper told me that it will reach by morning only and till now i am not able to got the package. It is very urgent package and it had to be delivered by today. The shopkeeper took the fare of air mode. So kindly resolve this problem and refund my amount otherwise i will case on you. Because the package is very urgent.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              C
              Chandni3393
              Mar 23, 2019
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              Address: Kalahandi, Odisha, 766001

              The product was booked at fort mumbai on 1st march 2019 and it reached bhubaneswar branch on 2nd march. But is is not forwarded further. It is stuck there since 2nd march. Plz deliver the parcel as soon as possible. It is really urgent. I tried to contact bbsr branches but they are saying we cann't resolve this issue and plz connect to the branch where the parcel was booked. So plz
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                S
                shikagar
                from Noida, Uttar Pradesh
                Mar 23, 2019
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                Address: New Delhi, Delhi, 110058

                I sent courier via dtdc courier to mr. Rajan gupta via z87147233 on 14/03/2019
                Still not delievered. Shown many failure attempts but we have received no phone call from the courier boy.
                Kindly check its very urgent
                Courier boy should have called sender or receipient on failure attempt. It has been too long and the receipient is getting panic. Waiting for you to resolve it.
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                  F
                  fatima27j
                  Mar 23, 2019
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                  Address: bangalore, 302002

                  I order clothes online and the shipment company dtdc delivered man didnt deliver the item and he himself signed it and showed status that it is delivered and received. Thats like how cheater they are!!! I told the man to come and deliver then his saying i will not you come and take it from office soooooo rude i believe we pay for ment to come to house not to office. The customer service is really #!!
                  The delivery man name is rajesh and his number is [protected]. Stuiped guy seroiusly no manners at all.
                  Consignmen number - z96324192
                  Name - salma begum
                  Address - amer road jaipur
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    sai sankeerth
                    from Hyderabad, Telangana
                    Mar 23, 2019
                    Oct 16, 2023
                    This thread was updated on Oct 16, 2023
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                    dtdc courier not delivered (office closed or door lock - (cir)

                    Address: New Delhi, Delhi, 110049

                    I have sent a courier from hyderabad to delhi (Zip-110049) on 19th march with the consignment number h13450912. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only...
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                    G
                    gd.dutta19
                    from New Delhi, Delhi
                    Mar 22, 2019
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                    Address: New Delhi, Delhi, 110034

                    My consignment no. Z92167265 is yet not delivered. As comete address is provided but still they are mentioning the address is sufficient as the deliver ask me to confrm the address but still also the parcel is not delivered.
                    Now the branch of rohini is not picking up the phone regarding this case.
                    So kindly take an immediate action as the parcel is urgently required
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Beautiful you arunita
                      from Chennai, Tamil Nadu
                      Mar 22, 2019
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                      Address: BARASAT,NABAPALLY, Kolkata, West Bengal, 700126

                      My tracking id is z86944419 which is not delivered in my address. Last status shown as received at local dtdc hub and i am also going there to enquiry my parcel status but they can not help me out of it and giving me different kind of excuses. Please solve my problem as soon as possible.

                      it is been more than 10 days but still they did not give me any kind of help.
                      My parcel coming from Delhi.
                      +1 photos
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                        S
                        Sritharan Sathish
                        from Korampallam, Tamil Nadu
                        Mar 22, 2019
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                        Address: 682039

                        I always had bad experiences with DTDC previous time and it was the same when i ordered books online and book store had DTDC as their delivery service.The delivery was too delayed and unable to track the status. When contacted support team they reported we did not attend calls whereas I did not receive any calls and I returned all my missed calls during this week.

                        Support center responded with contact no of Irumpanam franchise which was wrong and we tried nearest DTDC center and were told Irumpanam center is closed already.

                        After several calls to multiple people, we got a contact number through book store customer care and confirmed that my books reach home.

                        They should have at least returned this to book store instead of keeping it on hold for more than a week as they claim I was not reachable(which seems untrue)
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                          S
                          SH Fashion Lounge Dealing in Ethnic Wear
                          from Mumbai, Maharashtra
                          Mar 22, 2019
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                          Address: House no 597. Near iqbal hospital arazibagh azamgarh, Uttar Pradesh, Pincode - 276001 , Phone - 9005514126, Allahabad, Uttar Pradesh, 276001

                          Consignment no a90122536
                          My parcel is not yet receive
                          Booking date is 15 march 2019
                          Receiver address:-
                          To, mohd ashraf
                          House no 597. Near iqbal hospital
                          Arazibagh azamgarh.
                          Uttar pradesh
                          Pincode - 276001
                          Receiver phone - [protected]

                          Sender, fashion hub
                          [protected]

                          Kindly deliver the parcel soon.
                          It's very urgent for me
                          Kindly help
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            D
                            Divya Fernando
                            Mar 22, 2019
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                            2 parcels has to be delivered. Product not received but in tracking it shows delivered, and the other product it shows could not attempt (Dir) three times.
                            But none of the delivery people showed and i didn't get any calls too. Why are we providing phone numbers? If the delivery person so lazy to make a call then why to accept this deal. Need my parcel in one day
                            +2 photos
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                              nipradhu
                              from Bengaluru, Karnataka
                              Mar 21, 2019
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                              Address: Bangalore, Karnataka

                              Some important documents had been couriered through dtdc, from maldives to my office in bangalore. I received a message saying 'your lalan eco latex shipment (V[protected] has been delivered on 20/3/2019 to nisha prasad'. The status check on the dtdc website also shows as 'delivered', but the package has reached me. I contacted the delivery person, mr. Chirag, and he has promised me that it reached the dtdc yelahanka centre and would be delivered to me today, positively. I am still waiting.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Since 7 days i send a letter to odisha but till now not delivered.very bad, All phone numbers arre not active. Why they do such nonsense?
                              My courier docket no. Z84765440 please provide the deleverd contact no.
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                                Rocky Dongre
                                from Raipur, Chhattisgarh
                                Mar 21, 2019
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                                Resolved

                                My dtdc lite courier from mumbai which was couriered on 15th march 2019, has been stuck at bhilai (Pincode - 490023) with status as address incomplete or wrong - (Cir). The delivery guy did not even call me while attempting to deliver today and updated this status.

                                The consignement no is d49547505. Please look into the matter asap as it has been already 6 days since it has been couriered in mumbai
                                +1 photos
                                Mar 23, 2019
                                Complaint marked as Resolved 
                                Courier delivered
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My parcel dtdc d49246114 says delivered according to tracking but it was never delivered
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                                  S
                                  Shanthi Kalyan
                                  Mar 20, 2019
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                                  Address: Medak

                                  My parcel was missed, feb 15 ordered but still I didn't got my courier my consigment courier number is
                                  K17976819.
                                  In online it's showing at present parcel is in medchel mf but I made call to medchel dtdc courier office but they saying that they send it to madak but in madak also I called and they saying that they are not received like that courier so please help me to find my courier
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                                    kruncluzion
                                    from Gurgaon, Haryana
                                    Mar 20, 2019
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                                    Address: 500032

                                    I was supposed to receive a package in nanakramguda, hyderabad, telangana today (Where i was present the entire day) but the delivery person without informing decided to mark it undelivered. I tried to get contact information of dtdc branch that handles delivery in this area, but to no avail. Upon contacting other branch offices, they rudely replied that it is not their problem and refused to give me the phone number of the required branch. Very unprofessional, behaviour. I would never again use dtdc
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Courier executive said rudely that if i found your house then i'll deliver the courier neither i'll not. I want to teach him how to talk to your customer.
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