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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025

Complaints 11678

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DTDC Courier & Cargo reviews & complaints page 271

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Address: 682039

I always had bad experiences with DTDC previous time and it was the same when i ordered books online and book store had DTDC as their delivery service.The delivery was too delayed and unable to track the status. When contacted support team they reported we did not attend calls whereas I did not receive any calls and I returned all my missed calls during this week.

Support center responded with contact no of Irumpanam franchise which was wrong and we tried nearest DTDC center and were told Irumpanam center is closed already.

After several calls to multiple people, we got a contact number through book store customer care and confirmed that my books reach home.

They should have at least returned this to book store instead of keeping it on hold for more than a week as they claim I was not reachable(which seems untrue)

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Address: House no 597. Near iqbal hospital arazibagh azamgarh, Uttar Pradesh, Pincode - 276001 , Phone - 9005514126, Allahabad, Uttar Pradesh, 276001

Consignment no a90122536
My parcel is not yet receive
Booking date is 15 march 2019
Receiver address:-
To, mohd ashraf
House no 597. Near iqbal hospital
Arazibagh azamgarh.
Uttar pradesh
Pincode - 276001
Receiver phone - [protected]

Sender, fashion hub
[protected]

Kindly deliver the parcel soon.
It's very urgent for me
Kindly help

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2 parcels has to be delivered. Product not received but in tracking it shows delivered, and the other product it shows could not attempt (Dir) three times.
But none of the delivery people showed and i didn't get any calls too. Why are we providing phone numbers? If the delivery person so lazy to make a call then why to accept this deal. Need my parcel in one day

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Address: Bangalore, Karnataka

Some important documents had been couriered through dtdc, from maldives to my office in bangalore. I received a message saying 'your lalan eco latex shipment (V[protected] has been delivered on 20/3/2019 to nisha prasad'. The status check on the dtdc website also shows as 'delivered', but the package has reached me. I contacted the delivery person, mr. Chirag, and he has promised me that it reached the dtdc yelahanka centre and would be delivered to me today, positively. I am still waiting.

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ANANTA PRASAD BRAHMA

from Delhi, Delhi

Mar 21, 2019

Since 7 days i send a letter to odisha but till now not delivered.very bad, All phone numbers arre not active. Why they do such nonsense?

S

Shubhamdubey

from Varanasi, Uttar Pradesh

Mar 21, 2019

My courier docket no. Z84765440 please provide the deleverd contact no.

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My dtdc lite courier from mumbai which was couriered on 15th march 2019, has been stuck at bhilai (Pincode - 490023) with status as address incomplete or wrong - (Cir). The delivery guy did not even call me while attempting to deliver today and updated this status.

The consignement no is d49547505. Please look into the matter asap as it has been already 6 days since it has been couriered in mumbai

+1 photos

Mar 23, 2019

Complaint marked as Resolved

Courier delivered

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Ram123456ram

from Delhi, Delhi

Mar 21, 2019

My parcel dtdc d49246114 says delivered according to tracking but it was never delivered

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Address: Medak

My parcel was missed, feb 15 ordered but still I didn't got my courier my consigment courier number is
K17976819.
In online it's showing at present parcel is in medchel mf but I made call to medchel dtdc courier office but they saying that they send it to madak but in madak also I called and they saying that they are not received like that courier so please help me to find my courier

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Address: 500032

I was supposed to receive a package in nanakramguda, hyderabad, telangana today (Where i was present the entire day) but the delivery person without informing decided to mark it undelivered. I tried to get contact information of dtdc branch that handles delivery in this area, but to no avail. Upon contacting other branch offices, they rudely replied that it is not their problem and refused to give me the phone number of the required branch. Very unprofessional, behaviour. I would never again use dtdc

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rahulmehta0180

Mar 21, 2019

Courier executive said rudely that if i found your house then i'll deliver the courier neither i'll not. I want to teach him how to talk to your customer.

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Address: L14 Kubera bahar Bldg baner pashan link road Pashan Pune Maharashtra, Pashan, Pune , Maharashtra, Pune, Maharashtra, 411021

I had booked a Consignment from Pune, Pashan on 19.03.2019 at 6.00 PM to Mumbai ( UCO Bank Kandivli) as the Consignment was very urgent so i booked on fast track paying Rs.290/- as i was promised it will reach by 12.00 pm next day.

Consignment reach the Bank at 4.13 PM instead on 12.00 PM I am in a big loss due to the late consignment delivery. What is the use of fast track. The letter was very urgent need to reach before 1.00 PM as now it is going to be delayed by 1 week for my loan. As i am a senior citizen and the papers had to reach on time. because of you i am suffering.

I need the compensation for the same against DTDC Courier. The most useless services i ever saw.

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rahulmehta0180

Mar 21, 2019

Courier executive said rudely that if i found your house then i'll deliver the courier neither i'll not. I want to teach him how to talk to your customer.

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Address: Near Mango Market, Tirupati-517503, Chittoor, Andhra Pradesh, 517503

Sir,
Consignment Number :I02419332, Dt..07/02/2019 In this Consignment we have received Bumper Grill Damaged Condition.You people wrongly manhandled and give delivery. We have attached full details here.
Your booking and delivery people not respond.
I have mailed on dt.11/02/2019 to :
[protected]@dtdc.com,
[protected]@dtdc.com,
css.[protected]@dtdc.com,
[protected]@vsnl.com
[protected]@dtdc.com
do needful in this.Matter most urgent.
VIJAYABHARATHI AUTOMOBILES P LTD
S.Venkata Rao
Spares Incharge
Tirupati
Cell:[protected]/[protected]

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Mar 20, 2019

Updated by tiruchanur the case number is 1410791

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Address: B43 Sector 80 Noida Phase 2, Gautam Buddh Nagar, Uttar Pradesh, 201305

On 15 march 2019 we send a parcel from to our Customer in New Delhi Vasant Kunji, Pin code - 110070 but till date packet had not delivered. i am complaining in DTDC office, and Mr Arvind pick my call but his behavior is very bad and talking nonsense way. we want dtdc take action . but response is very bad, and my customer compiling in my admin and our bushiness affected .

Hoping a positive response, , thank you so much

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Apr 19, 2019

Updated by durgendraweb my complaint still pending, i am waiting for response last 1 month from DTDC side . But not any reply

DTDC Courier & Cargo Complaint Status Update [ID: 2275183]

Apr 19, 2019

Updated by durgendraweb where is parcel, when you return ??

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durgendraweb

from Jaipur, Rajasthan

Mar 22, 2019

we are receiving complains from customer side ..

we attached mail copy

delivery issue - Comment #3384449 - Image #0

D

durgendraweb

from Jaipur, Rajasthan

Apr 1, 2019

i am still waiting reply from DTDC, no any update from DTDC side

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Address: SAM PG GIRINAGAR,NEAR SITA CIRCLE, Bangalore, Karnataka, 560085

Website: dtdc

I am receiver, my courier consignment no is h86213668

my courier has neither delivered to me nor send back to sender.
Any customer care or services of your's are not responding 20 days back it had been couriered.Your courier service wasting my time your time next time i wont use these service and tell other people also not to use.I am not understanding whether it is delivered back to sender or not because when i track my courier
it is showing had returned to place from where it was send.

Plz send back to sender as soon as possible .

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Address: 530009

The docket no. H86430779 sent on 02.03.19 to our whitefield office from visakhapatnam hasn't been received yet whereas it shows as delivered in the track status. My repeat contacts with sender dtdc branch, whitefield branch, area manger hasn't brought any result of the courier status.
Please share the receipt scan copy of the person who had received and the stamp/ sign.

I am reachable at [protected]@gmail.com and m - +91 [protected].

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Pooja Jadav

from Anand, Gujarat

Mar 20, 2019

Product is not delivered on address written but on inquiry it is said it is delivered

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Address: Cachar, Assam, 788010

We had sent parcel from bangalore to silchar for television through dtdc courier and corgo. They took total 14 days to parcel the item and moreover we forced and chased the person to deliver 100 times by calling every day since the package was heavy they were not ready to deliver so lazy workers. Later we were obliged to go and collect from other place instead of delivering (10 kms from my place) to home. Later conditions was very pathetic. However the item was damaged once we had opened it. The top corner was completely damaged. Inside the components were hanging. This shows their incompetency to deliver the items. It was packed properly with bobbles wraps, therm coal and card board. It was clear that the person (Courier guy) had purposely threw our parcel.
Place - dtch - shillongpatty, silchar,

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 20, 2019

Updated by Shruthi MK D41990728 consignment no

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Sarik Siddiqui

Mar 20, 2019

Sir mera ek parcel tha jo return aaya hai 13 days phle wo mujhe abui tak nhi mila aur maine check kiya to wo deliver v bata rha hai
Traking no Z84635688
Sir plz help me couier person call v recv nhi kr rha hai

S

Sandeep Dhir

Mar 20, 2019

I had delivered a packet on 11th Feb'19 at the DTDC centre, Janki Apartments, Contractors Area, Jamshedpur. On not being delivered till 13th Feb'19, I started to follow up, but the packet is not traceable till 2 days hence, i am running from pillar to post but have not got any support from the said centre.

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I booked one parcel from bangalore to get delivered to surat on 14th march, 2019. Till now the parcel didn't get delivered and now the status is showing — not delivered (Consignment redirected) — mile misroute - (Otr).

Sender details — oindrila biswas from bangalore
Receiver details — amiraj khatrani in surat

Its being 7 days and till the parcel is not delivered.

Awb no:- b63009868

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Rudra420

Mar 20, 2019

Dear sir
There is over charge 10 rs by courier center and also bill with 65 rs but I got mail by dtdc there mention only 55 rs
Its not a 10 rs issue but type of service and standard of dtdc so please tack action
Also attach bill copy and email screen shot

parcel not delivered - Comment #3382226 - Image #0

parcel not delivered - Comment #3382226 - Image #1

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Address: Dravid nagar, Indore, Madhya Pradesh, 452002

Website: www.dtdc.in/tracking_query_form.asp

Hi

I have send 2 important documents to pebc canada

With tracking number
N20573936
N20564035

When you track it both states that it has been delivered but it has not received by authority (They have confirmed me 3 times)

This documents is with respect to my exam
To raise the documents it requires money and time. I have put lot of effort to get this done.

Its 2 months they have not received the documents.

Where as after this i have couriered other documents from other service provider it has been received an acknowledged by them.

Please sort this problem asap

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Rajeev Saxena

from Delhi, Delhi

Mar 20, 2019

Consignment no D50035284
Status from 17.03.19 is not showing till time. 19.03.19 & 2.30 PM.

As per commitment by courier today must be delivered.

Hence it may be registered.

my important documents has been not delivered to destination but it shows delivered - Comment #3382177 - Image #0

D

Dylan Dsouza

from Mumbai, Maharashtra

Mar 20, 2019

Redeemed up miles for portronics sound bar on 9march 2019.after tracking the AWB from dtdc its showing me date of dispatch from facility on 16th March and date of delivery on 18th March delivered at hissar haryana while the delivery should be in Mumbai.while I have the confirmation mail from jet about my product details.

my important documents has been not delivered to destination but it shows delivered - Comment #3382233 - Image #0

my important documents has been not delivered to destination but it shows delivered - Comment #3382233 - Image #1

K

Kumar Rider

Mar 20, 2019

I have canceled your order then also you are contacting me 4 times a day.i have submitted my once then why they are contacting me your dilevery services can't understand at one time.

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The consignment despatched from Chennai on 11th March. Still it is not reached me. The consignment reached whitefield branch by 14th. But delivery was not intiated at all. After making many calls. For the past 2 days. The status is out for delivery. But I haven't received single call or they didn't come for delivery too. But the 18th they have updated customer refused delivery. What does it mean?? When I am waiting for the parcel. Today again same story . Receiver not available... what is happening with dtdc. If you couldn't deliver a parcel or consignment properly.. why do you intiate booking. Highly disgusting

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Ishan7697

Mar 20, 2019

My consignment no. K31627279 was to be delivered at 13/03/2019but still its atatus is showing transit as it is imp. To be reached i gave the parcel on 09/03/2019. But it is still not delivered and even the cuourier man named swastika courier at kolkata told that it will reach by 13/03/2019.

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My package with consignment# d49695135 was out for delivery but it is not delivered and the consignment is redirected. I am not what does that mean? I need this package to be delivered as soon as possible. Please look into this. It is very frustrating. Please provide correct details as where is the package and when would it be delivered?

The tracking details clearly shows that the consignment had reached baraut on 19th march itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address and phone number was clearly mentioned, which i have a photo with me.

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Address: SHIV SHAMBHU INDUSTRIAL ESTATE, BEHIND VINAYAK MARBL Near Jogani Mata Mandir (Circle),, Surat, Gujarat, 395007

My tracking number is d50173634, kindly let me know where is my parcel.

Parcel dispatched on 15th of march but still no update available on site, so i want to know where is my parcel and it'll be delivered, i am worried about my parcel

Let me know the status of my parcel as soon as possible

My ail id is ashima. [protected]@gmail.com.
Contact - [protected]

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Address: DUNCAN BASTI, Dimapur, Nagaland, 797112

I have initiated a return since your service in dimapur was closed. I initiated return to my utter dismay it is still not in the process. Shipment no n96945691. No return number was also provided to me. I was instead ask to come to another state to collect my stuff. Customers should be informed in advance if your office is closed and no more functional.

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Sharuk Sparks

Mar 19, 2019

13th March product was booked in dwaraka Delhi. Today mng in tracking details shown the product in ongole but now the product was not delivered to my address. In tracking details showing address is incomplete(un delivered).plzz resend the product to my address

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Address: 8th Floor, Tower 1, Okaya Centre, Noida Sector 62, Gautam Buddh Nagar, Uttar Pradesh

We had made a shipment of a lithium ion battery via consignment number d48406496 dated 15th march, 2019. The battery was delivered on 18th march but in a badly damaged condition. The battery has become totally unusable now and we are answerable now to our clients. We want to hear from you what happened during transit and why proper care was not taken during transit.

We need full compensation for the damages and need to speak to the highest authority to lodge the strongest possible complaint.

Regards,
Rajesh raman
Aeris communication

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