DTDC Courier & Cargo Complaints & Reviews

My courier was not delievered till yet. I had sent it by air and the shopkeeper told me that it will reach by morning only and till now i am not able to got the package. It is very urgent package and it had to be delivered by today. The shopkeeper took the fare of air mode. So kindly resolve this problem and refund my amount otherwise i will case on you. Because the package is very urgent.

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Address: Kalahandi, Odisha, 766001

The product was booked at fort mumbai on 1st march 2019 and it reached bhubaneswar branch on 2nd march. But is is not forwarded further. It is stuck there since 2nd march. Plz deliver the parcel as soon as possible. It is really urgent. I tried to contact bbsr branches but they are saying we cann't resolve this issue and plz connect to the branch where the parcel was booked. So plz

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Address: New Delhi, Delhi, 110058

I sent courier via dtdc courier to mr. Rajan gupta via z87147233 on 14/03/2019
Still not delievered. Shown many failure attempts but we have received no phone call from the courier boy.
Kindly check its very urgent
Courier boy should have called sender or receipient on failure attempt. It has been too long and the receipient is getting panic. Waiting for you to resolve it.

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Address: bangalore, 302002

I order clothes online and the shipment company dtdc delivered man didnt deliver the item and he himself signed it and showed status that it is delivered and received. Thats like how cheater they are!!! I told the man to come and deliver then his saying i will not you come and take it from office soooooo rude i believe we pay for ment to come to house not to office. The customer service is really #!!
The delivery man name is rajesh and his number is [protected]. Stuiped guy seroiusly no manners at all.
Consignmen number - z96324192
Name - salma begum
Address - amer road jaipur

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Address: New Delhi, Delhi, 110049

I have sent a courier from hyderabad to delhi (Zip-110049) on 19th march with the consignment number h13450912. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only...

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Address: New Delhi, Delhi, 110034

My consignment no. Z92167265 is yet not delivered. As comete address is provided but still they are mentioning the address is sufficient as the deliver ask me to confrm the address but still also the parcel is not delivered.
Now the branch of rohini is not picking up the phone regarding this case.
So kindly take an immediate action as the parcel is urgently required

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Address: BARASAT,NABAPALLY, Kolkata, West Bengal, 700126

My tracking id is z86944419 which is not delivered in my address. Last status shown as received at local dtdc hub and i am also going there to enquiry my parcel status but they can not help me out of it and giving me different kind of excuses. Please solve my problem as soon as possible.

it is been more than 10 days but still they did not give me any kind of help.
My parcel coming from Delhi.

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Address: 682039

I always had bad experiences with DTDC previous time and it was the same when i ordered books online and book store had DTDC as their delivery service.The delivery was too delayed and unable to track the status. When contacted support team they reported we did not attend calls whereas I did not receive any calls and I returned all my missed calls during this week.

Support center responded with contact no of Irumpanam franchise which was wrong and we tried nearest DTDC center and were told Irumpanam center is closed already.

After several calls to multiple people, we got a contact number through book store customer care and confirmed that my books reach home.

They should have at least returned this to book store instead of keeping it on hold for more than a week as they claim I was not reachable(which seems untrue)

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Address: House no 597. Near iqbal hospital arazibagh azamgarh, Uttar Pradesh, Pincode - 276001 , Phone - 9005514126, Allahabad, Uttar Pradesh, 276001

Consignment no a90122536
My parcel is not yet receive
Booking date is 15 march 2019
Receiver address:-
To, mohd ashraf
House no 597. Near iqbal hospital
Arazibagh azamgarh.
Uttar pradesh
Pincode - 276001
Receiver phone - [protected]

Sender, fashion hub
[protected]

Kindly deliver the parcel soon.
It's very urgent for me
Kindly help

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2 parcels has to be delivered. Product not received but in tracking it shows delivered, and the other product it shows could not attempt (Dir) three times.
But none of the delivery people showed and i didn't get any calls too. Why are we providing phone numbers? If the delivery person so lazy to make a call then why to accept this deal. Need my parcel in one day

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Address: Bangalore, Karnataka

Some important documents had been couriered through dtdc, from maldives to my office in bangalore. I received a message saying 'your lalan eco latex shipment (V[protected] has been delivered on 20/3/2019 to nisha prasad'. The status check on the dtdc website also shows as 'delivered', but the package has reached me. I contacted the delivery person, mr. Chirag, and he has promised me that it reached the dtdc yelahanka centre and would be delivered to me today, positively. I am still waiting.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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ANANTA PRASAD BRAHMA

from Delhi, Delhi

Mar 21, 2019

Since 7 days i send a letter to odisha but till now not delivered.very bad, All phone numbers arre not active. Why they do such nonsense?

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Shubhamdubey

from Varanasi, Uttar Pradesh

Mar 21, 2019

My courier docket no. Z84765440 please provide the deleverd contact no.

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My dtdc lite courier from mumbai which was couriered on 15th march 2019, has been stuck at bhilai (Pincode - 490023) with status as address incomplete or wrong - (Cir). The delivery guy did not even call me while attempting to deliver today and updated this status.

The consignement no is d49547505. Please look into the matter asap as it has been already 6 days since it has been couriered in mumbai

Mar 23, 2019

Complaint marked as Resolved

Courier delivered

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Ram123456ram

from Delhi, Delhi

Mar 21, 2019

My parcel dtdc d49246114 says delivered according to tracking but it was never delivered

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Address: Medak

My parcel was missed, feb 15 ordered but still I didn't got my courier my consigment courier number is
K17976819.
In online it's showing at present parcel is in medchel mf but I made call to medchel dtdc courier office but they saying that they send it to madak but in madak also I called and they saying that they are not received like that courier so please help me to find my courier

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Address: 500032

I was supposed to receive a package in nanakramguda, hyderabad, telangana today (Where i was present the entire day) but the delivery person without informing decided to mark it undelivered. I tried to get contact information of dtdc branch that handles delivery in this area, but to no avail. Upon contacting other branch offices, they rudely replied that it is not their problem and refused to give me the phone number of the required branch. Very unprofessional, behaviour. I would never again use dtdc

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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rahulmehta0180

Mar 21, 2019

Courier executive said rudely that if i found your house then i'll deliver the courier neither i'll not. I want to teach him how to talk to your customer.

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Address: L14 Kubera bahar Bldg baner pashan link road Pashan Pune Maharashtra, Pashan, Pune , Maharashtra, Pune, Maharashtra, 411021

I had booked a Consignment from Pune, Pashan on 19.03.2019 at 6.00 PM to Mumbai ( UCO Bank Kandivli) as the Consignment was very urgent so i booked on fast track paying Rs.290/- as i was promised it will reach by 12.00 pm next day.

Consignment reach the Bank at 4.13 PM instead on 12.00 PM I am in a big loss due to the late consignment delivery. What is the use of fast track. The letter was very urgent need to reach before 1.00 PM as now it is going to be delayed by 1 week for my loan. As i am a senior citizen and the papers had to reach on time. because of you i am suffering.

I need the compensation for the same against DTDC Courier. The most useless services i ever saw.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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rahulmehta0180

Mar 21, 2019

Courier executive said rudely that if i found your house then i'll deliver the courier neither i'll not. I want to teach him how to talk to your customer.

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Address: Near Mango Market, Tirupati-517503, Chittoor, Andhra Pradesh, 517503

Sir,
Consignment Number :I02419332, Dt..07/02/2019 In this Consignment we have received Bumper Grill Damaged Condition.You people wrongly manhandled and give delivery. We have attached full details here.
Your booking and delivery people not respond.
I have mailed on dt.11/02/2019 to :
[protected]@dtdc.com,
[protected]@dtdc.com,
css.[protected]@dtdc.com,
[protected]@vsnl.com
[protected]@dtdc.com
do needful in this.Matter most urgent.
VIJAYABHARATHI AUTOMOBILES P LTD
S.Venkata Rao
Spares Incharge
Tirupati
Cell:[protected]/[protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 20, 2019

Updated by tiruchanur the case number is 1410791

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Address: B43 Sector 80 Noida Phase 2, Gautam Buddh Nagar, Uttar Pradesh, 201305

On 15 march 2019 we send a parcel from to our Customer in New Delhi Vasant Kunji, Pin code - 110070 but till date packet had not delivered. i am complaining in DTDC office, and Mr Arvind pick my call but his behavior is very bad and talking nonsense way. we want dtdc take action . but response is very bad, and my customer compiling in my admin and our bushiness affected .

Hoping a positive response, , thank you so much

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Apr 19, 2019

Updated by durgendraweb my complaint still pending, i am waiting for response last 1 month from DTDC side . But not any reply

DTDC Courier & Cargo Complaint Status Update [ID: 2275183]

Apr 19, 2019

Updated by durgendraweb where is parcel, when you return ??

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durgendraweb

from Jaipur, Rajasthan

Mar 22, 2019

we are receiving complains from customer side ..

we attached mail copy

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D

durgendraweb

from Jaipur, Rajasthan

Apr 1, 2019

i am still waiting reply from DTDC, no any update from DTDC side

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Address: SAM PG GIRINAGAR,NEAR SITA CIRCLE, Bangalore, Karnataka, 560085

Website: dtdc

I am receiver, my courier consignment no is h86213668

my courier has neither delivered to me nor send back to sender.
Any customer care or services of your's are not responding 20 days back it had been couriered.Your courier service wasting my time your time next time i wont use these service and tell other people also not to use.I am not understanding whether it is delivered back to sender or not because when i track my courier
it is showing had returned to place from where it was send.

Plz send back to sender as soon as possible .

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: 530009

The docket no. H86430779 sent on 02.03.19 to our whitefield office from visakhapatnam hasn't been received yet whereas it shows as delivered in the track status. My repeat contacts with sender dtdc branch, whitefield branch, area manger hasn't brought any result of the courier status.
Please share the receipt scan copy of the person who had received and the stamp/ sign.

I am reachable at [protected]@gmail.com and m - +91 [protected].

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Pooja Jadav

from Anand, Gujarat

Mar 20, 2019

Product is not delivered on address written but on inquiry it is said it is delivered

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Address: Cachar, Assam, 788010

We had sent parcel from bangalore to silchar for television through dtdc courier and corgo. They took total 14 days to parcel the item and moreover we forced and chased the person to deliver 100 times by calling every day since the package was heavy they were not ready to deliver so lazy workers. Later we were obliged to go and collect from other place instead of delivering (10 kms from my place) to home. Later conditions was very pathetic. However the item was damaged once we had opened it. The top corner was completely damaged. Inside the components were hanging. This shows their incompetency to deliver the items. It was packed properly with bobbles wraps, therm coal and card board. It was clear that the person (Courier guy) had purposely threw our parcel.
Place - dtch - shillongpatty, silchar,

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 20, 2019

Updated by Shruthi MK D41990728 consignment no

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Sarik Siddiqui

Mar 20, 2019

Sir mera ek parcel tha jo return aaya hai 13 days phle wo mujhe abui tak nhi mila aur maine check kiya to wo deliver v bata rha hai
Traking no Z84635688
Sir plz help me couier person call v recv nhi kr rha hai

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Sandeep Dhir

Mar 20, 2019

I had delivered a packet on 11th Feb'19 at the DTDC centre, Janki Apartments, Contractors Area, Jamshedpur. On not being delivered till 13th Feb'19, I started to follow up, but the packet is not traceable till 2 days hence, i am running from pillar to post but have not got any support from the said centre.

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