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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 272

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N
Neerajlala
from Delhi, Delhi
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product received in broken condition

Address:111, Lal Jyoti Apartment, Plot -16, Sector-09, Rohini, New Delhi, Delhi, 110085

Courier from indore with awb - d49065165 dated 25/02/19 with handle with care / fragile tag received today with lot of glass shattering noise coming from the parcel. The gift was not opened and when the manger mr radhey was confronted on phone gave lame and nonsense excuses for breakage and even blamed company for booking such items. He even tried to misled us for taking the delivery and raising complaint after but we simply refused to take....
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M
Mir007
from Udhampur, Jammu and Kashmir
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product not delivered

Address:New Delhi, Delhi

I send one parcel from dtdc courier to delhi but parcel not given to mention address I send a lot of email but no response came from dtdc then I contacted with receiver they said no one came here with parcel, now customer care dtdc not picking the phone no response of emails then I checked through tracking number they are returning the product please tell them send the parcel on given address tracking number Z85307324...
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R
Rutwik Sai
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product not delivered

Address:517501

I need my delivery stuff and i want to know when will it be delivered to me i need the exact date of the delivery so pease it's a request of mine to resolve it as soon as possible my registration number is
X30594362
Its showing that it's in tirupati franchisee but not reached home yet so please look after this problem and report as soon as possible....
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S
from Mumbai, Maharashtra
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courier not delivered/returned

Address:KOLKATA, 700156

Booked vide receipt no K17427902 ON 02.02.2019 FOR KOLKATA LOCAL DELIVERY.

Courier not accepted by recipient and the same is still not delivered back to me despite of continuous follow up from last one month.

I tried with contacting booking branch and called so many times, now they are not responding as packet is not traceable.
We need to get it back or claim of rs 10000/- to be made....
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S
Sree Vidya Mannaru
from Tiruchirappalli, Tamil Nadu
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I didn't get my shipment yet

Address:607001

My shipment should be reached by yesterday but status show that it reached wrong address., my address is flat.101, grandiose empire 32, pondicherry bypass road, manjakuppam, cuddalore, 607001my shipment should be reached by yesterday but status show that it reached wrong address., my address is flat.101, grandiose empire 32, pondicherry bypass road, manjakuppam, cuddalore, 607001my shipment should be reached by yesterday but status show that...
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M
Mitendra Kumar
from Patna, Bihar
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it is all about docket no k16180827, unethical behaviour

Address:Abbott healthcare Pvt ltd, Patna, Bihar, 800008

Dear sir
It is all about docket no k16180827 booked dated 26.02.2019. On 27 feb it has been reached at destination hub at patna. Today is 28. Feb i have called to your didargunj hub representative mr kundan to deliver it. He told me that he has no time deliver the same on time. When i request him that it is an urgent parcel he replied that i will not deliver it and will return back,, meri marzi jhadav boliyega to vapas kar dense humko...
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O
Optirex
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product delivered to third party without owner's consent

Hello sir,
On 25 feb 2019 i received a message from dtdc that tracking no x30531199 this consignment is delivered to you but i didn't received any consignment, so i called that delivery agent of yours but he said that your consignment is delivered to a third person he will give it to you, how without my concern they can give my consignment to third person and now am unable to get that product.
Please look into this issue and...
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K
Kryptonite
from Mundi, Madhya Pradesh
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delivery guy carelessness

Address:Raghogarh mp 473226, 473226

I am talking about the delivery guy in raghogarh mp branch. He is one lazy and unprofessional person. He delayed my parcels due to his personal reasons (Attending marriage) and also delivered my parcel to another person without even contacting me once. I am very much disappointed in such unprofessional service provided by dtdc. His name is kuldeep kasyap (Mob [protected])...
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M
manturoy
from Barpeta, Assam
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regarding not receiving consignment

Address:Goalpara, Assam, 783123

Dear sir,

This is inform to you that i have a consignment i. E. Z85874817 was booked on 01 feb, 2019 at destination pin code 783123 dhupdhara goalpara, assam but the consignment reached on 04 feb, 2019 at another destination i. E. Goalpara new market which is very far from my destination. They contacted by phone and i requested to send rto with connect dhupdhara dtdc but unfortunately the consignment is showing already been...
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K
Kunju Dolma
from Jalpaiguri, West Bengal
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non delivery of consignment in time.

Address:MG Marg, Gangtok, East Sikkim, Sikkim, 737101

Haven’t received my consignment which was booked from Bylakupee, Mysore on 20.02.2019. When I track the consignment using consignment number it shows the item is already delivered but despite of showing such status I haven’t received my courier even after 3 days. When I visited the office of DTDC at MG, Marg, Gangtok, Sikkim to enquire, the office was closed. There was a no. displayed on the door. Since yesterday I have been continuously...
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N
Nchetan5
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier didn't deliver after 1 month of time

Courier didn't deliver it's been one month and many time gave complaint through DTDC site and called to the DTDC support they said we will contact respective area person and he will contact but up to now no response.

Courier is booked in Chennai to Deliver to Pamidi Anantapur dist but the courier guy saying that it is no service area then why they have taken the courier. If it is no service area and I got tracking message like...
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M
msnsai
from Coimbatore, Tamil Nadu
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package missing

Address:BANK STREET PODILI, PRAKASAM DISTRICT PODILI PODILI 523240 Phone: 9397086822 Email: [email protected], Prakasam, Andhra Pradesh, 524226
Website:www.dtdc.com

Hi my self is sai nagendra we have used dtdc for shipment of 1 t-shirt, 2 samsung chargers, 1 apple airpods. On dated 08-dec-2018. After 10 days shipment was returned to the origin. From the day onwards contacting to the shipper till today but there is no response from their end. Contacted directly via dtdc enquiry form but no response there also. Consignment number h85241350. Attached the screenshot of the conversation happened with courier...
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S
samad saif
from Bhadohi, Uttar Pradesh
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courier not delivered

Address:Sant Ravidas Nagar, Uttar Pradesh, 221401

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the box with reference number z79625245 on 4/february/2019 at your dtdc branch greater noida. And your staff member assured to deliver the packet within 4 days, but failed to fulfill his promise. I have still not received the parcel. Not only has the parcel not been delivered till date, but there has been no satisfactory measurement taken on...
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Address:Agarwal Plaza, Block C, Sector 18, Indira Nagar, Lucknow, Uttar Pradesh 226016, Lucknow, Uttar Pradesh, 226016

I complained about this previously also (photo attached).
i booked a package on 30th jan 2019. first of all the package got RTUed after 10 days. and after that its whereabouts were not known for a week further.
i finally got back my undelivered package on 19th aug, 20 DAYS AFTER BOOKING IT. and DTDC is a fast courier service?????
and THE ITEMS RECEIVED WERE LESS by 1KG. somebody stole the dry fruits. think if someone...
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S
Sarvesh Lakra
from Delhi, Delhi
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unprofessional behaviour

Address:203 A Shiv Sarovar apartment near Mukti gas agency, Bada talab, Ranchi, Ranchi, Jharkhand, 834001

My consignment number : z96005085 has reached my town a week ago & since then i am trying to receive my package but the unprofessional staff at dtdc upper bazaar is not letting me, even i went to the office to collect it the office was closed when i called the in charge he very rudely talked to me & said i am unwell so i won't be opening the office for few days.

Ps-never have i received such poor service from dtdc....
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P
Pooja Sahaji
from Nagpur, Maharashtra
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parcel undelivered

Address:Sholapur, 413007

My parcel from suart to sholapur with document number A42680282 is not delivered from months together and when I keep calling them they behave very rudely.. no maaners to talk nor they are responsible enough.. dtdc has so good service but y is sholapur service such disgusting.. they definitely are spoiling image of dtdc.. plz look into the matter and solve it as soon as possible.....
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S
Srimant Panda
from Karimganj, Assam
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non- delivery, fake status update

Address:560037

Consignment: K17486349
People never called and delivered the package. It was received by them on 7th Feb, but I had to go to their office again and again, until I had to collect the same from their office on 25th Feb, the time period being much more than the stipulated Turn-around-time.
The employees did not respond properly and said they don’t know about my parcel. I had to wait for almost a month, after the delivery had...
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D
Dyaanaa
from Srivilliputhur, Tamil Nadu
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tracking number- b61836205 is missing

Address:560091

Tracking number- B61836205.

The status of my product to be delivered is showing delivered on 19th February 2019. And it shows it is delivered to the security guard of our home. I regret to inform you that I have no security guard at my home and I'm not able to find the product. The concerned delivery boy is least bothered as he has thrown the product somewhere and telling it's been kept there only. He has not even given a call...
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D
Dyaanaa
from Srivilliputhur, Tamil Nadu
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I still havent got my product

Address:560091

Tracking number- B61836205.
The status of my product to be delivered is showing delivered on 19th February 2019. And it shows it is delivered to the security guard of our home. I regret to inform you that I have no security guard at my home and I'm not able to find the product. The concerned delivery boy is least bothered as he has thrown the product somewhere and telling it's been kept there only. He has not even given a call to me...
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J
Jayalekshmi Hariharan
from Bengaluru, Karnataka
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a courier sent on 22 feb 2019 still undelivered

For bank purpose i had submitted consignment number b 6279 to be sent from jeevan bima nagar dtdc to
Muthoottu mini financiers ltd, no 87, near rk hospital, kammanahalli main road
St thomas town post, banglore 560084 on 22nd feb and two minutes ago it was delivered. What an incredible injustice. I want reimbursement for the delay and the trauma that i have incurred in tracking....
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