DTDC Courier & Cargo Complaints & Reviews

Address: 517501

I need my delivery stuff and i want to know when will it be delivered to me i need the exact date of the delivery so pease it's a request of mine to resolve it as soon as possible my registration number is
X30594362
Its showing that it's in tirupati franchisee but not reached home yet so please look after this problem and report as soon as possible.

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Address: KOLKATA, 700156

Booked vide receipt no K17427902 ON 02.02.2019 FOR KOLKATA LOCAL DELIVERY.

Courier not accepted by recipient and the same is still not delivered back to me despite of continuous follow up from last one month.

I tried with contacting booking branch and called so many times, now they are not responding as packet is not traceable.
We need to get it back or claim of rs 10000/- to be made.

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Address: 607001

My shipment should be reached by yesterday but status show that it reached wrong address., my address is flat.101, grandiose empire 32, pondicherry bypass road, manjakuppam, cuddalore, 607001my shipment should be reached by yesterday but status show that it reached wrong address., my address is flat.101, grandiose empire 32, pondicherry bypass road, manjakuppam, cuddalore, 607001my shipment should be reached by yesterday but status show that it reached wrong address., my address is flat.101, grandiose empire 32, pondicherry bypass road, manjakuppam, cuddalore, 607001

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Address: Abbott healthcare Pvt ltd, Patna, Bihar, 800008

Dear sir
It is all about docket no k16180827 booked dated 26.02.2019. On 27 feb it has been reached at destination hub at patna. Today is 28. Feb i have called to your didargunj hub representative mr kundan to deliver it. He told me that he has no time deliver the same on time. When i request him that it is an urgent parcel he replied that i will not deliver it and will return back,, meri marzi jhadav boliyega to vapas kar dense humko job man hoga time hoga hum deliver kar denge. His mobile no is [protected]. Is this a professional behaviour. Should i except that my consignment is not in safe hand. This is unbearable behaviour.. I need immediate solution.

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Hello sir,
On 25 feb 2019 i received a message from dtdc that tracking no x30531199 this consignment is delivered to you but i didn't received any consignment, so i called that delivery agent of yours but he said that your consignment is delivered to a third person he will give it to you, how without my concern they can give my consignment to third person and now am unable to get that product.
Please look into this issue and reply.
Thank you.

Mar 6, 2019

Complaint marked as Resolved

My complaint is not resolved, then just reply me that our team will look in your problem. Thats it no other reply. They are pathetic.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 06, 2019

Updated by Optirex They didn't resolved my problem. They are just faking it

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Address: Raghogarh mp 473226, 473226

I am talking about the delivery guy in raghogarh mp branch. He is one lazy and unprofessional person. He delayed my parcels due to his personal reasons (Attending marriage) and also delivered my parcel to another person without even contacting me once. I am very much disappointed in such unprofessional service provided by dtdc. His name is kuldeep kasyap (Mob [protected])

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Address: Goalpara, Assam, 783123

Dear sir,

This is inform to you that i have a consignment i. E. Z85874817 was booked on 01 feb, 2019 at destination pin code 783123 dhupdhara goalpara, assam but the consignment reached on 04 feb, 2019 at another destination i. E. Goalpara new market which is very far from my destination. They contacted by phone and i requested to send rto with connect dhupdhara dtdc but unfortunately the consignment is showing already been delivered on 5 feb, 2019, but i have not received the same one. I already so many times contacted with goalpara dtdc but they are not giving me proper reply.

This is your kind consideration and necessary action.

Regards

Mantu roy

[protected]

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S

sourabh konar

from Ranaghat, West Bengal

Feb 27, 2019

K16801979 not delivery
i am post 19/02/19 track delivery date 8/1/19

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Chandra Sekhar Patnaik Kuppili

from Mumbai, Maharashtra

Feb 28, 2019

Hello,
This is K Chandra Sekhar Patnaik. I have booked a consignment at DTDC Airoli Sector 9 Navi Mumbai with consignment number D49526396 and reference number[protected]. its third day still courier not reached the receiver. I'm worried about my parcel. please help me in this.
Thanks & Regards
K Chandra Sekhar Patnaik.

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A

Aniruddhya Indra

from Bengaluru, Karnataka

Feb 28, 2019

K30793960 has not been delivered in the desired address, but it is showing delivered to the neighbour. I have not received any call from the courier fellow. And now it is more than 5 days. Kindly check and revert me back.

Regards
Anirudh
[protected]

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R

Rashmi Hirendra

from Dhamtari, Chhattisgarh

Feb 28, 2019

My parcel is yet not received I want it urgently
No - Z86323310

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Address: MG Marg, Gangtok, East Sikkim, Sikkim, 737101

Haven’t received my consignment which was booked from Bylakupee, Mysore on 20.02.2019. When I track the consignment using consignment number it shows the item is already delivered but despite of showing such status I haven’t received my courier even after 3 days. When I visited the office of DTDC at MG, Marg, Gangtok, Sikkim to enquire, the office was closed. There was a no. displayed on the door. Since yesterday I have been continuously trying to make a call but all in vain. The no. is coming out of reach. I am very dissatisfied with the service of DTDC, Gangtok, Sikkim 👎

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Kerovit Cochin

from Ernakulam, Kerala

Feb 27, 2019

We have sented a box containing a trophy on 11th July 2018 through your franchisee "Malia associates". Tracking number : D44589427. They have no record for that.It's a valuable thing we lost.Please reply a possible solution.Check attached file as proof Sl.9 consignment

non delivery of consignment in time. - Comment #3363318 - Image #0

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sourabh konar

from Ranaghat, West Bengal

Feb 27, 2019

Submitted the parcel on 19th but showing delivered at Barasat on01/08/19.Tracking status absurd. Please solve the issue. K16801979

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Courier didn't deliver it's been one month and many time gave complaint through DTDC site and called to the DTDC support they said we will contact respective area person and he will contact but up to now no response.

Courier is booked in Chennai to Deliver to Pamidi Anantapur dist but the courier guy saying that it is no service area then why they have taken the courier. If it is no service area and I got tracking message like it was delivered to Some name called S. Gowthami. If it is no service area how it is delivered to an unknown person. My friend and father both went to courier office in Anantapur they saying we will call you once the parcel is found. Very worst service and if it is no service area they have to call your courier is available in respective branch please come and pick up but unfortunately, I didn't received any call from the courier office.

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Feb 24, 2022

Complaint marked as Resolved

2months after delievered

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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S

sainadh annadasu

from Hyderabad, Telangana

Feb 28, 2019

Sir,
We have shipped a motor from Delhi, Mahapalpur. When we track online it's showing manifested from Hyderabad ware house on Feb-18th but till now we have not yet received delivery in Vijayawada.
Tracking I.D: D48931192

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Address: BANK STREET PODILI, PRAKASAM DISTRICT PODILI PODILI 523240 Phone: 9397086822 Email: [email protected], Prakasam, Andhra Pradesh, 524226

Website: www.dtdc.com

Hi my self is sai nagendra we have used dtdc for shipment of 1 t-shirt, 2 samsung chargers, 1 apple airpods. On dated 08-dec-2018. After 10 days shipment was returned to the origin. From the day onwards contacting to the shipper till today but there is no response from their end. Contacted directly via dtdc enquiry form but no response there also. Consignment number h85241350. Attached the screenshot of the conversation happened with courier team. It has been nearly 3 months but no one responding properly.

+5 photos

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Mar 01, 2019

Updated by msnsai No update after so long... Will you people working or not? Any update if you want to contact me call me on my registered mobile number.

Mar 11, 2019

Updated by msnsai It has been nearly 4 months for my shipment but still no reply contacting them from Jan 17th below I received the response from them but no resolution yet. Worst people I think it is better proceed with legal we are already have the all the details from the date of commencing so we can take a print and we can proceed for further.

Mar 19, 2019

Updated by msnsai It has been 20 days since I raised my complaint but no response yet

Apr 15, 2019

Updated by msnsai It has been nearly 2 months I have raised complaint no response from the Courier Partners. There is an Customer Executive ( Subhashree Padhi ) who is dumb on her profession. She don't know anything about her profession, i am not understanding why she is working there and what she is doing there. She has asked several times about the package details each time I replied to her. But problem is not at all getting solved. Waste People. Due to some Privary Issues Screenshot has not captured properly kindly find the Conversation start date with her 1st.

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mohdmaaz

from Bengaluru, Karnataka

Feb 27, 2019

My shipment is coming from sambhal 244302 to bangalore 560100 and its been 10 days and when i go to the dtdc hub also from two days 2 time but they didn't, able to find my shipment. my shipment no. is Z95585109. I am two much upset from. your service.

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Romy Chauhan

from Pune, Maharashtra

Feb 27, 2019

My parcel eas not reached on the given address.But on the other hand it returned from the half way

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Address: Sant Ravidas Nagar, Uttar Pradesh, 221401

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the box with reference number z79625245 on 4/february/2019 at your dtdc branch greater noida. And your staff member assured to deliver the packet within 4 days, but failed to fulfill his promise. I have still not received the parcel. Not only has the parcel not been delivered till date, but there has been no satisfactory measurement taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time. Your staff behaviour is too much poor and really i am totally fedup with your service, i an very disappoint to dtdc courier service 23 days has been passed away but there is no any response till now and you force me to take action against your company.

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Address: Agarwal Plaza, Block C, Sector 18, Indira Nagar, Lucknow, Uttar Pradesh 226016, Lucknow, Uttar Pradesh, 226016

I complained about this previously also (photo attached).
i booked a package on 30th jan 2019. first of all the package got RTUed after 10 days. and after that its whereabouts were not known for a week further.
i finally got back my undelivered package on 19th aug, 20 DAYS AFTER BOOKING IT. and DTDC is a fast courier service?????
and THE ITEMS RECEIVED WERE LESS by 1KG. somebody stole the dry fruits. think if someone has sent some important stuff. is this the service you give to your customers?
YOU GUYS ARE A FRAUD SERVICE PROVIDER. this was the first and last time i tried DTDC. and i am going to recommend my known ones not to use your fradulent pathetic services.

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Address: 203 A Shiv Sarovar apartment near Mukti gas agency, Bada talab, Ranchi, Ranchi, Jharkhand, 834001

My consignment number : z96005085 has reached my town a week ago & since then i am trying to receive my package but the unprofessional staff at dtdc upper bazaar is not letting me, even i went to the office to collect it the office was closed when i called the in charge he very rudely talked to me & said i am unwell so i won't be opening the office for few days.

Ps-never have i received such poor service from dtdc.

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Suresh Gopi V

from Chennai, Tamil Nadu

Feb 26, 2019

My bill no: C87454140
didn't received my laptop
Kindly check and update
[protected]

unprofessional behaviour - Comment #3362148 - Image #0

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Suresh Gopi V's reply, Feb 25, 2019

When can i expect my laptop

C

Charan Ganig

from Tenkasi, Tamil Nadu

Feb 27, 2019

My friend from bangalore has courier me.The consignment No B62521166.when i want to track the location it says invaild consignment No.

unprofessional behaviour - Comment #3363376 - Image #0

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Address: Sholapur, 413007

My parcel from suart to sholapur with document number A42680282 is not delivered from months together and when I keep calling them they behave very rudely.. no maaners to talk nor they are responsible enough.. dtdc has so good service but y is sholapur service such disgusting.. they definitely are spoiling image of dtdc.. plz look into the matter and solve it as soon as possible..

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Address: 560037

Consignment: K17486349
People never called and delivered the package. It was received by them on 7th Feb, but I had to go to their office again and again, until I had to collect the same from their office on 25th Feb, the time period being much more than the stipulated Turn-around-time.
The employees did not respond properly and said they don’t know about my parcel. I had to wait for almost a month, after the delivery had been received by them. When I went to their office, they were behaving rudely, which is seriously unofficial of them. I had to run through many DTDC offices.
They had fakely updated the status as DELIVERED, while the package was with them only. They had also FAKED MY SIGNATURE indicating that I had received the package. This is a FRAUD!!!

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Address: 560091

Tracking number- B61836205.

The status of my product to be delivered is showing delivered on 19th February 2019. And it shows it is delivered to the security guard of our home. I regret to inform you that I have no security guard at my home and I'm not able to find the product. The concerned delivery boy is least bothered as he has thrown the product somewhere and telling it's been kept there only. He has not even given a call to me saying it's delivered. His contact number is [protected] and his name is Harish Yadav.

Please take immediate action on this as I've lost an important product.

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Address: 560091

Tracking number- B61836205.
The status of my product to be delivered is showing delivered on 19th February 2019. And it shows it is delivered to the security guard of our home. I regret to inform you that I have no security guard at my home and I'm not able to find the product. The concerned delivery boy is least bothered as he has thrown the product somewhere and telling it's been kept there only. He has not even given a call to me saying it's delivered. His contact number is [protected] and his name is Harish Yadav. Please take immediate action on this as I've lost an important product.

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For bank purpose i had submitted consignment number b 6279 to be sent from jeevan bima nagar dtdc to
Muthoottu mini financiers ltd, no 87, near rk hospital, kammanahalli main road
St thomas town post, banglore 560084 on 22nd feb and two minutes ago it was delivered. What an incredible injustice. I want reimbursement for the delay and the trauma that i have incurred in tracking.

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Feb 25, 2019

Updated by Jayalekshmi Hariharan It was delivered two minutes ago. To cover a distance of 13 Kilometres within Bangalore, DTDC took 4 days. What service! Are we all fools?

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Address: Cyber City, Gurgaon, Haryana, 122001

Hi,

I have my consignment no. V52182527 which i have not received yet. I have tried executive number many times but no body is picking my phone. There is my address and phone number are incorrect. Request you to look into the matter and get this dispatched or ask executive to teach with me on below mentioned contact.

Mobile no - [protected]
Name - ravi

Thanks and regards,

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My documents have to be delivered on 23rd of this month (Saturday) but it was not. Dtdc has sent the delivery agent phone number through sms to my mobile number. I called this agent but he told he did get my parcel. Now on the website, it is showing that the delivery attempted. I have paid money for speed post but i did not get my document even within the normal post time period.

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 276

product not delivered

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courier not delivered/returned

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I didn't get my shipment yet

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it is all about docket no k16180827, unethical behaviour

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product delivered to third party without owner's consent

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delivery guy carelessness

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regarding not receiving consignment

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non delivery of consignment in time.

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courier didn't deliver after 1 month of time

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package missing

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courier not delivered

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dtdc is fraud- undelivered package returned after 20 days- and contents were missing

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unprofessional behaviour

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parcel undelivered

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non- delivery, fake status update

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tracking number- b61836205 is missing

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I still havent got my product

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a courier sent on 22 feb 2019 still undelivered

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courier not dispatched

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complaint regarding delivery of my documents

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