DTDC Courier & Cargo Complaints & Reviews

Tracking no.[protected] had sent from delhi. Delivery address is imphal. As on record of e-tracking, it has already reach the imphal office on 21th february. So far the item is not delevered to the receiver. Why r they delaying to delivery? It is most important document? Hope it will deliver today without delay. Otherwise i m afraid i have to take legal action against imphal branch of your office.

Dear sir/madam,

This is to inform you that my business partner has sent a parcel that was weigh 11kg 280 gm consisting of 20 pieces of sarees but i received here only 16 pieces and its weighs only 8kg... I have enquired at the head office they said the parcel was received by them was also 11kg.. I have no idea where this 4 pieces were gone and who have done this type of work... I just want you to enquiry properly, where it was mishandled.. And kindly do the needful.
Find the attachment also

Your faithfully
Dimple saikia

Consignment number : v51190805

I have couriered a package on[protected]. Still my package is not delivered. I have raised a complaint on dtdc website. One mail i have received to confirm the recipient address. That’s it again there is no response from dtdc. I lost documents worth 5000 because of so called fast delivery service. The branch in which i have delivered the documents for courier is also not responding properly. They are recklessly saying, the documents are lost because they have recently shifted their facility. Why should i suffer because of their internal failure

Again i have spent 5000 to rewrite those documents. I want my money refund twice as a compensation

My package with tracking no. P49716629 has been booked on 16th february 2019 from jalna to deliver it to bokaro with proper address and phone number. The packet has been there in dhanbad from 20th february 2019 from that day to today (23rd february 2019) and my shipment status is showing that "out for delivery" and "not delivered" or "not delivered (Receiver not available (Cir)" for 3 to 4 times. Earlier we were told that it will be delivered within 5 working days. Can you tell me what am i supposed to do right now?

I sent a big envolep fm kottayam to banglore on following address on 21st
Feb 21, 2019 on speed post on folowing address
Ks prejith panicker
Flat no 201, r s green view apartment,
Kempapura main road,
Yemlur,
Marathahally banglore
560037
Contact no [protected]
On 22nd it was shown as delivered
But it was not delivered. I contacted kottayam dtdc office on 23rd
Feb, iam yet to get replay last time about 1 year ago same thing happened
The same. The delivery boy might have wrongly delivered the parcel some where else, please track the parcel, and deliver the addresse

Thanking you sender kg sathyadevan

My name is praveen past 4 days back i am send a package from dtdc till it's not delivered. I am searching tracking information it's not showing. So i am approved customer service number [protected] i tell my tracking number she is telling me no power at this time you will call after some time. I don't expect this silly reasons that i am really despite. I am suffering because i trusted dtdc courier service

Sir

We are not received the courier sent by ap food processing society, nagarjuna nagar, sri ramachandra nagar, vijayawada, andhra pradesh-520007 on the dated 10/01/2019 it was not delivered to me (Delivery address r muralikrishna reddy, d. No-2-66, boosipalli village, thenepalli post, puthalapattu mandal, chittoor district-517124) docket number is h85962362, iam enquired on 21/01/2019 at your dtdc buchisetty veddi branch at chittoor, thos people was told to me not received at chittoor branch, but in online shown as it received to chittoor branch and it was delivered. Lot of times and days i was asked to chittoor branch people they was told to me not received by buchisetty branch, finaly they are gaved to mobile number [protected] (Mr. Govinarajulu district in charge) lot times call to him he did not lift my phone call, finally he attempted my phone on 24/01/2019 and he told to me send docket details i will check it, but still date he was don't call to me and don't picked my call (I am trying to call regularly). Again i am go to buchisetty branch chittoor they will be gave another numeber mr. Thulasiram [protected], he was lift my call takes my docket details and told to send the complaint to customer care mail. Simentencly iam go to ap food processing society by personally requested them give another copy, they are told to me not it was possible the dispatched letter not returned you enquired at dtdc courier onlyt.

Thanks & regards

I booked one consignment vide awn no z82841196 dtd 18/2/19 from kishangarh ajmer to kolkata laketown pincode 700048. Till date it has not been delivered. I had tried your several delivery stations but no body gave me satisfactory reason for the delay.
I regret to inform you that your esteemed company didnt. Convey the actual report of my consignment as mentioned above. Please do the needful as early as possible.
Thanks.

I have never seen such kind of people. None of them called me regarding delivery but they have mentioned status as receiver asked to deliver other day. Checked the number in google and called them and they cut the call saying this is not bommasandra. And when i asked number they were rude and were like we don’t have. Go and check yourself. Called to bommasandra office and they talked to me and then promised to deliver this day. I haven’t received and when i called again i was connected to other agent who provided delivery boy ph no. That delivery boy is so reckless and was like who told you to call me, go and talk to the phone who gave my number. And when i tried to contact office they picked the call and disconnected after listening the voice and when i tried to call again and again they rejected the call. Attached the screenshot of number of times i called and being rejected. This is now we expect from you guys. Worst service and worst couriers i’ve come across till date. Train your agents to be polite and train them how to speak with customers.

It is very sad to inform u that i hv been following dtdc staffs for the last one week to get my above consignment item. I have all the proof with me. I hv sent mails to cochin dtdc customer care with all the evidences which i hv. But still no solution for my issues. Mumbai dtdc branch already registerd a complaint case no. Is 13950359 for dtdc c/n no. M72641293 please do needful actions

My item with the above consignment is still not received. Online status shows dat its delivered successfully. I have complainted at cochin branch office many times but still no solution. Dtdc mumbai complainted against this incident. Case no. Is 13950359 for dtdc c/n no. M72641293, wl attatch necessary documents below which includes my consignment recipt from mumbai dtdc. Pl do needful

Date of courier 13 feb 2019
Client number z84738301

The subject courier sent by me on 13th feb from indirapuram ghaziabad to jaipur, this courier was finally delivered at destination on 20th feb in 8 days.

Ridiculously delivery date on web site is wrongly shown as 19th feb.
The courier agency promised me a delivery in two days by 15th feb as it was to reach jaipur from where it was to join my relative traveling to uk on 16th feb. The purpose of sending this courier has been defeated as this did not reach destination within assured time.

Let me see if renowned company dtdc is taking any action or not??

Capt ashok bajpai

I have a very sensitive document pending with delivary from a long time. I am paying interest amount without those document.

Consignment no : h11403202.
Kindly help me getting it. Neither calls are being answered nor the support case is being monitored by dtdc.

I have even raised a customer support case with dtdc #13925211... But neither it is trackable nor ther are responding to the emails.

My consignment number is h85537243 booked from vijayawada to lucknow on dt. 12.02.2019. Since the box comprises few perishable sweets (Sri tirumala srivari prasadam of 10 laddus, which i assured to send to my senior official), i asked the staff about its exact delivery. They said through ordinary booking, it will be delivered by 16.02.2019 or latest by the next day. But it is regret that the consignment was not delivered till date (7.40 pm 20.02.2019). It is irony that even the consignment could not be tracked in the tracking system. I also complained to the local dtdc office, where the consignment booked. But could not elicit any reply. Today, in tracking it is showing that still it is under transit (Delhi hub). Even if the consignment is delivered within next 2-3 days.. What is the use? The items can not be used. Who is responsible for this delay? Who will compensate the cost of the items and the shipment charges? I could not keep up my promise and i felt ashamed of this act. I need solve the issue... Request for refund.

T sai kumar
Mobile no. [protected]
Vijayawada
Andhra pradesh

We booked a parcel on 21 january.its consignment number is H12449535.
From 22 it's not showing any update on status of my parcel. And more over it's showing as wrong address.But before many parcels came to same address on dtdc . Don't know why this happened this time . If address is wrong they have to call to mobile number on parcels. They didn't even call us . We have enquired at Vijayawada apex . They are saying it's in Ibrahimpatnam dtdc office. We went there and asked for my parcel they are saying they didn't got any parcel with that consignment number. We have no idea of what to do now. Please make it to deliver as early as possible. If they didn't understand address please contact [protected]. Waiting for this from 22nd Jan till now no update . Courier people at our place are very irresponsible and talking carelessly. Please try to resolve this as early as possible . Hope ur team will resolve.
Thank you

Hi Team,

This is to be informed you that, we are facing problem in courier delivery from last two service, every time our courier deliver after 4 to 5 days in local areas.

Below is the details:-

Consignment no. Z95060066 is couriered on 18-Feb-19 but still not delivered.
Consignment no. Z83528149 is couriered on 01-Feb-19 and delivered on 05-Feb-19.

Regards,
Pawan
[protected]

C93377906 this is our courier consignment number. Last status was on 14th feb. It's showing as wrong address. But we have booked so many parcels on the same address on dtdc. This time don't know why it's not delivered. Now, i want to know current status of my parcel. Whether it's returned or at any courier office. Please, inform me where it is. Hope your team will resolve this as early as possible.
Please inform me by making a call to [protected] or by email.
Thank you.

This is to bring to your notice that i have sent a courier from mumbai to delhi on 15th feb and paid inr 150.
Till today 20th feb its not delivered and now its getting returned.
Firstly mr. Sanjay ghosh in your mumbai office is very rude and doesn't listen to customer concern and top of that threatens to take whatever actions as he doesn't care.
Secondly i had clearly mentioned the recipients mobile number which no one in your vikas marg laxmi nagar delhi branch bothered to call. Neither anyone called the sender to followup if the courier isn't getting delivered.

Records shows that my package is delivered to chennai dtdc office. But they are not delivering the package. Saying package is missed.

I tried raising a complaint in dtdc website which is not working.

Daily i use to call customer care, the same answer i heared is we will update by today eod. But no update from their side.

Please let me know whether you can help.

If not let me know the procedure to proceed further.

Thanks,
Yashwitha

I have booked an important document from dtdc, khetri, to sorbhog, assam on 14th feb 2019 with no k15112092. While tracking the consignment, it is showing out of delivery from 17th february to 19th february. They even didn't tried to deliver to sorbhog from simlaguri.

As early, i said that the consignment contains important documents, it is very urgent for me. Do needful as early as possible...