Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 11613
Resolved
1310
Unresolved
10303
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 277

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gayatri Kushwaha
Report
Copy

my parcel is missing - b60335788.

Address:560103

Hi team,
I had sent a parcel to gwalior (Takenpur) i got the recipt number but the parcel is not delivered yet. Parcel has valuable items and this was informed to the delivery agent. When i check online, it shows that consignment number is invalid. I have tried sending emails to dtdc but fails with the same error. Noone calls to confirm. Delivery agent - satya. Picked up from at&t communications bangalore (Salarpuria softzone).br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radhika Kolhe
from Shahapur, Maharashtra
Report
Copy

consignment no. - b60310696

Dear team,

This is reference to consignment number b60310696. Order has been shipped from bangalore by dtdc in dec'18 but still i didn't get the same.

And when i am seeing the status online it is showing as delivered.

When i am calling to dtdc everyday i am getting response as please call next day.

What kind of service you are giving to customers.

Please help me asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay9796267089
Report
Copy

worst and high headless service

Address:Jammu, Jammu and Kashmir, 180002

Dear sir.
It is to inform you that your jammu office is in complete chaos because of its head. There was a courier booked from chandigarh on 1st of feb. It is recived your jammu office on 4th feb confirmed from monika in the same office but not delivered till5.40pm of 5th feb. When i asked to contact me to office incharge but the person refused. The delivery boy says i will deliver it tomarrow. Shame shame if you people cant give proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shibu811975
from Ahmedabad, Gujarat
Report
Copy

regarding delivery of parcel.

Address:Gandhinagar, Gujarat, 382421

Dear sir,

My parcel arrived yesterday on 04.02.2019 at dtdc courier gandhinagar (Gujarat). Delivery person did not went to my residence and returned back and while calling they are telling no one at home but already i was at home but he did not came. Also dtdc courier service is totally # in gandhinagar (Gujarat) no one properly answering the call or responding. No response from there office also while following up for my parcel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alan P
from Bengaluru, Karnataka
Report
Copy

sensitive item not delivered yet showing as delivered

Address:560037

A sensitive letter from my bank was to be delivered to me, and a message was sent by dtdc that it would arrive to my address on[protected].

At near about 2:30pm i received a message that the item has been "successfully delivered".

I checked the shipment status in the website and it shows that the item is delivered to a "relative named teja". There is no one named teja where i stay nor do i know any teja. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ranchi, Jharkhand, 834008

Courier person returned my parcel without any information and when i called him he started abusing just like hell.
He asked me whatever i want to do i can do he but he will not deliver my parcel due to his personal reasons.
Now who will pay for my losses as i am not able to received my parcel on time.
Docket number - z84753661
He mentioned wrong reason in tracking update....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suniel Ramchandani
from Savantvadi, Maharashtra
Report
Copy

poor service,rude behaviour,no communications

Address:422101

My son had sent a courier from guru gram to nashik, this month, bearing no z83880666. The courier arrived in nashik, but i was never called/informed. No msg was sent. I myself called their nashik road, nashik branch to collect. To my shock, they informed me that courier has been flown back to delhi, for want of incomplete address. My address was complete. They never gave a call. Their staff, consumer care people, nashik branch head are completely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:744103

Sir, my parcel which arrived at dtdc courier lambaline, jungleeghat, portblair, a&n, island on 31.01.2019 but till 05.02.19 its not delivered. When i track my parcel and come to dtdc office lambaline, portblair. Just ask why not to door delivery the parcel which is just back of that office i. E. 100 mtr away, he replied "your just go and give a complaint in our main branch, they not give us our money so we not deliver it" when i asked at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subash Panda
from Mumbai, Maharashtra
Report
Copy

shipment not delivered

Address:560017

Dear sir/madam,
This is regarding shipment delivery issue by dtdc courier having awb no : k17060807 the shipment is supposed to be delivered on 16/01/2019 as i got message it is ‘out for delivery’. But no one delivered the shipment up to 19/01/2019. On 19/01/2019, when i asked my nearest branch (Annasandrapalya), they told that they will check and let me know. They also took my mobile number. But they did not contact me. On 21/01/2019,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aman@8084
from Ranchi, Jharkhand
Report
Copy

my recent shipment.

Address:Patna, Bihar, 800001

As I had done a recent courier from my pincode 800001 to 110049. The Company booking hub charged me extra 100 for the careful shipment. But Today the shipment delivered and it was broken. The company has just fooled as they told they charge for extra careful shipment. I assure you that no one going to use your courier service from my side. You people just fool your customers. My Tracking details is "K17107196" Weight was 315 grams and amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhimanyu30
from Nashik, Maharashtra
Report
Copy

d70365151 tracking no

Address:412109

Shipment is still not received and tracking showing as below. Not sure what is going on?

By calling them no response even they do not bother to pick up calls in first ring

Fri, 01st feb'19|17:20 hrs not delivered (Receiver not available - (Cir) pimpri, pune

Fri, 01st feb'19|16:20 hrs out for delivery pimpri, pune

Mon, 04th feb'19|11:51 hrs rerouted & forwarded from facility pimpri,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudipta Goswami Sarkar
from Bengaluru, Karnataka
Report
Copy

package not delivered yet #d49142600

Address:713210

My name is sudipta sarkar and i had sent a package on 30/01/2019 through dtdc with secure pack from bangalore and i had paid rs. 600 for 1.8 kgs and i was told that surely it would reach durgapur by 02/02/2019. And even when i checked online it shows that it reached kolkata on 01/02/2019. But no updates after that. And today is 04/02/2019 and still my package is not yet delivered. We pay so much for express services so that our things get...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ankita namdeo
from Nashik, Maharashtra
Report
Copy

parcel doesn't shipped to the address

Address:Kolkata, West Bengal, 700107

Hi,

I shipped my parcel which contains document on 15 jan from pune to kolkata but the parcel have not reached yet.
It is more than 20 days. The shipment address is:
Afshan khan
Indian institute of foreign trade
1583, chowbagha road, ward no 108, borough xii, madurdaha, kolkata, west bengal 700107

Kindly look for the parcel and get it delievered soon.

Revert back please...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
BK Chaudhary
from Mysore, Karnataka
Report
Copy

takes long time at your facility to deliver

Please refer consignment detail f11277013 was deliver at hyderabad, item has reached on 1st feb 19 and still lying at your facility and not being delivered. The item was booked on 28 jan 19. Even after nine days item could not delivered. Please look into this matter and act speedy.
While booking item it was told that it will three to four day where as till date it has not been delivered which made me to appolise to consignee. I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Darshanms
from Kalghatgi, Karnataka
Report
Copy

v51021593 not being tracked...

Address:Chamarajanagar, Karnataka, 571313

Item was shipped on 2nd February and till now no details on tracking how to see where about a reply asap .....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anuj Kurchania
from Bengaluru, Karnataka
Report
Copy

my nexa card delivery to someone else

Address:560102

On 25th january 2019 i received a message saying that my nexa card is being dispatched.
On 3rd february 2019, i got the sms that package is being delivered to some person name "sogn" (As per the online tracking system).
That is not my name neither i have any kind of relation to this person.
My name is : anuj kurchania
Correct delivery address : 1473 25th main 26 cross sector 2 hsr layout banglore 560102.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411038

I've couriered a box from pune to surat. The box packaging was done in front of me and the dtdc employee. The package was delivered on time but it was torn and inside was damaged badly.
The cloths inside the box was damaged. Box containing chocolates was damaged and 2-3 chocolates were missing from the box. I've attached the pictures of the same. Your service is very poor. I want you to take a note of it and i want some action to be...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidhilights
from Hyderabad, Telangana
Report
Copy

missing items in parcel

Address:Nizamabad, Andhra Pradesh, 503001

I have booked a parcel in dtdc courier from nizamabad to hyderabad vide booking receipt no. D48754743 on 24/01/2019.
After repeated enquiry the parcel was delivered after 7 days on 31/01/2019.
Generally it should have been delivered in1 or 2 days.
The received parcel was tampered and and additional tapes were put by dtdc.
The parcel booked contained 71 hand made bath soaps and 3 bottles of hair oil, but the delivered...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Free Spirit
from Pune, Maharashtra
Report
Copy

posted at wrong address

Address:411001

I placed a shipment in afternoon today, the staff of dtdc office koregaon has entered the wrong postal code, it was supposed to go kerela 680012 - they are posting it to 680021 instead to cochi, when i call them they are not answering, the office address is

“”dtdc courier, north main road, sukhwani park, behind teri rajput dairy, koregoan park., pune, maharashtra 411001”” office number ‭[protected]‬
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunnysatyam
from Vaikam, Kerala
Report
Copy

delivery

Address:Hyderabad, Andhra Pradesh, 500015
Website:Dtdc courier service

I have sent a package from secunderabad which contain medical certificates. Its expected delivery (Tracking number is h[protected] was 31st of january and still its in transit.

I have sent this package to 400612 but its shows different destination pincode. I have tried calling kalyan office but there is no response. I will be in 10000 loss as its not delivered on given time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy