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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 277

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M
manturoy
from Barpeta, Assam
Feb 27, 2019
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Address: Goalpara, Assam, 783123

Dear sir,

This is inform to you that i have a consignment i. E. Z85874817 was booked on 01 feb, 2019 at destination pin code 783123 dhupdhara goalpara, assam but the consignment reached on 04 feb, 2019 at another destination i. E. Goalpara new market which is very far from my destination. They contacted by phone and i requested to send rto with connect dhupdhara dtdc but unfortunately the consignment is showing already been delivered on 5 feb, 2019, but i have not received the same one. I already so many times contacted with goalpara dtdc but they are not giving me proper reply.

This is your kind consideration and necessary action.

Regards

Mantu roy

[protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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K16801979 not delivery
i am post 19/02/19 track delivery date 8/1/19
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Hello,
This is K Chandra Sekhar Patnaik. I have booked a consignment at DTDC Airoli Sector 9 Navi Mumbai with consignment number D49526396 and reference number[protected]. its third day still courier not reached the receiver. I'm worried about my parcel. please help me in this.
Thanks & Regards
K Chandra Sekhar Patnaik.
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K30793960 has not been delivered in the desired address, but it is showing delivered to the neighbour. I have not received any call from the courier fellow. And now it is more than 5 days. Kindly check and revert me back.

Regards
Anirudh
[protected]
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My parcel is yet not received I want it urgently
No - Z86323310
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    K
    Kunju Dolma
    from Jalpaiguri, West Bengal
    Feb 27, 2019
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    Address: MG Marg, Gangtok, East Sikkim, Sikkim, 737101

    Haven’t received my consignment which was booked from Bylakupee, Mysore on 20.02.2019. When I track the consignment using consignment number it shows the item is already delivered but despite of showing such status I haven’t received my courier even after 3 days. When I visited the office of DTDC at MG, Marg, Gangtok, Sikkim to enquire, the office was closed. There was a no. displayed on the door. Since yesterday I have been continuously trying to make a call but all in vain. The no. is coming out of reach. I am very dissatisfied with the service of DTDC, Gangtok, Sikkim 👎
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    View replies
    We have sented a box containing a trophy on 11th July 2018 through your franchisee "Malia associates". Tracking number : D44589427. They have no record for that.It's a valuable thing we lost.Please reply a possible solution.Check attached file as proof Sl.9 consignment
    Reply
    Submitted the parcel on 19th but showing delivered at Barasat on01/08/19.Tracking status absurd. Please solve the issue. K16801979
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      N
      Nchetan5
      from Bengaluru, Karnataka
      Feb 26, 2019
      Resolved
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      Resolved

      Courier didn't deliver it's been one month and many time gave complaint through DTDC site and called to the DTDC support they said we will contact respective area person and he will contact but up to now no response.

      Courier is booked in Chennai to Deliver to Pamidi Anantapur dist but the courier guy saying that it is no service area then why they have taken the courier. If it is no service area and I got tracking message like it was delivered to Some name called S. Gowthami. If it is no service area how it is delivered to an unknown person. My friend and father both went to courier office in Anantapur they saying we will call you once the parcel is found. Very worst service and if it is no service area they have to call your courier is available in respective branch please come and pick up but unfortunately, I didn't received any call from the courier office.
      Feb 24, 2022
      Complaint marked as Resolved 
      2months after delievered
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      View replies
      Sir,
      We have shipped a motor from Delhi, Mahapalpur. When we track online it's showing manifested from Hyderabad ware house on Feb-18th but till now we have not yet received delivery in Vijayawada.
      Tracking I.D: D48931192
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        M
        msnsai
        from Coimbatore, Tamil Nadu
        Feb 26, 2019
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        Address: BANK STREET PODILI, PRAKASAM DISTRICT PODILI PODILI 523240 Phone: 9397086822 Email: [email protected], Prakasam, Andhra Pradesh, 524226
        Website: www.dtdc.com

        Hi my self is sai nagendra we have used dtdc for shipment of 1 t-shirt, 2 samsung chargers, 1 apple airpods. On dated 08-dec-2018. After 10 days shipment was returned to the origin. From the day onwards contacting to the shipper till today but there is no response from their end. Contacted directly via dtdc enquiry form but no response there also. Consignment number h85241350. Attached the screenshot of the conversation happened with courier team. It has been nearly 3 months but no one responding properly.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Mar 01, 2019
        Updated by msnsai         No update after so long... Will you people working or not? Any update if you want to contact me call me on my registered mobile number.
        Mar 11, 2019
        Updated by msnsai         It has been nearly 4 months for my shipment but still no reply contacting them from Jan 17th below I received the response from them but no resolution yet. Worst people I think it is better proceed with legal we are already have the all the details from the date of commencing so we can take a print and we can proceed for further.

        Mar 19, 2019
        Updated by msnsai         It has been 20 days since I raised my complaint but no response yet
        Apr 15, 2019
        Updated by msnsai         It has been nearly 2 months I have raised complaint no response from the Courier Partners. There is an Customer Executive ( Subhashree Padhi ) who is dumb on her profession. She don't know anything about her profession, i am not understanding why she is working there and what she is doing there. She has asked several times about the package details each time I replied to her. But problem is not at all getting solved. Waste People. Due to some Privary Issues Screenshot has not captured properly kindly find the Conversation start date with her 1st.

        View replies
        My shipment is coming from sambhal 244302 to bangalore 560100 and its been 10 days and when i go to the dtdc hub also from two days 2 time but they didn't, able to find my shipment. my shipment no. is Z95585109. I am two much upset from. your service.
        Reply
        My parcel eas not reached on the given address.But on the other hand it returned from the half way
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          S
          samad saif
          from Bhadohi, Uttar Pradesh
          Feb 25, 2019
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          Address: Sant Ravidas Nagar, Uttar Pradesh, 221401

          This is to draw your attention to the unsatisfactory courier service by your company. I handed over the box with reference number z79625245 on 4/february/2019 at your dtdc branch greater noida. And your staff member assured to deliver the packet within 4 days, but failed to fulfill his promise. I have still not received the parcel. Not only has the parcel not been delivered till date, but there has been no satisfactory measurement taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time. Your staff behaviour is too much poor and really i am totally fedup with your service, i an very disappoint to dtdc courier service 23 days has been passed away but there is no any response till now and you force me to take action against your company.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            V
            vivek_gupta1
            from Allahabad, Uttar Pradesh
            Feb 25, 2019
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            Address: Agarwal Plaza, Block C, Sector 18, Indira Nagar, Lucknow, Uttar Pradesh 226016, Lucknow, Uttar Pradesh, 226016

            I complained about this previously also (photo attached).
            i booked a package on 30th jan 2019. first of all the package got RTUed after 10 days. and after that its whereabouts were not known for a week further.
            i finally got back my undelivered package on 19th aug, 20 DAYS AFTER BOOKING IT. and DTDC is a fast courier service?????
            and THE ITEMS RECEIVED WERE LESS by 1KG. somebody stole the dry fruits. think if someone has sent some important stuff. is this the service you give to your customers?
            YOU GUYS ARE A FRAUD SERVICE PROVIDER. this was the first and last time i tried DTDC. and i am going to recommend my known ones not to use your fradulent pathetic services.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Sarvesh Lakra
              from Delhi, Delhi
              Feb 25, 2019
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              Address: 203 A Shiv Sarovar apartment near Mukti gas agency, Bada talab, Ranchi, Ranchi, Jharkhand, 834001

              My consignment number : z96005085 has reached my town a week ago & since then i am trying to receive my package but the unprofessional staff at dtdc upper bazaar is not letting me, even i went to the office to collect it the office was closed when i called the in charge he very rudely talked to me & said i am unwell so i won't be opening the office for few days.

              Ps-never have i received such poor service from dtdc.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              View replies
              My bill no: C87454140
              didn't received my laptop
              Kindly check and update
              [protected]
              Reply
              Suresh Gopi V's reply, Feb 25, 2019
              When can i expect my laptop
              My friend from bangalore has courier me.The consignment No B62521166.when i want to track the location it says invaild consignment No.
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                P
                Pooja Sahaji
                from Nagpur, Maharashtra
                Feb 25, 2019
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                Address: Sholapur, 413007

                My parcel from suart to sholapur with document number A42680282 is not delivered from months together and when I keep calling them they behave very rudely.. no maaners to talk nor they are responsible enough.. dtdc has so good service but y is sholapur service such disgusting.. they definitely are spoiling image of dtdc.. plz look into the matter and solve it as soon as possible..
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  Srimant Panda
                  from Karimganj, Assam
                  Feb 25, 2019
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                  Address: 560037

                  Consignment: K17486349
                  People never called and delivered the package. It was received by them on 7th Feb, but I had to go to their office again and again, until I had to collect the same from their office on 25th Feb, the time period being much more than the stipulated Turn-around-time.
                  The employees did not respond properly and said they don’t know about my parcel. I had to wait for almost a month, after the delivery had been received by them. When I went to their office, they were behaving rudely, which is seriously unofficial of them. I had to run through many DTDC offices.
                  They had fakely updated the status as DELIVERED, while the package was with them only. They had also FAKED MY SIGNATURE indicating that I had received the package. This is a FRAUD!!!
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    D
                    Dyaanaa
                    from Srivilliputhur, Tamil Nadu
                    Feb 25, 2019
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                    Address: 560091

                    Tracking number- B61836205.

                    The status of my product to be delivered is showing delivered on 19th February 2019. And it shows it is delivered to the security guard of our home. I regret to inform you that I have no security guard at my home and I'm not able to find the product. The concerned delivery boy is least bothered as he has thrown the product somewhere and telling it's been kept there only. He has not even given a call to me saying it's delivered. His contact number is [protected] and his name is Harish Yadav.

                    Please take immediate action on this as I've lost an important product.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      D
                      Dyaanaa
                      from Srivilliputhur, Tamil Nadu
                      Feb 25, 2019
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                      Address: 560091

                      Tracking number- B61836205.
                      The status of my product to be delivered is showing delivered on 19th February 2019. And it shows it is delivered to the security guard of our home. I regret to inform you that I have no security guard at my home and I'm not able to find the product. The concerned delivery boy is least bothered as he has thrown the product somewhere and telling it's been kept there only. He has not even given a call to me saying it's delivered. His contact number is [protected] and his name is Harish Yadav. Please take immediate action on this as I've lost an important product.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        J
                        Jayalekshmi Hariharan
                        from Bengaluru, Karnataka
                        Feb 25, 2019
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                        For bank purpose i had submitted consignment number b 6279 to be sent from jeevan bima nagar dtdc to
                        Muthoottu mini financiers ltd, no 87, near rk hospital, kammanahalli main road
                        St thomas town post, banglore 560084 on 22nd feb and two minutes ago it was delivered. What an incredible injustice. I want reimbursement for the delay and the trauma that i have incurred in tracking.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Feb 25, 2019
                        Updated by Jayalekshmi Hariharan                         It was delivered two minutes ago. To cover a distance of 13 Kilometres within Bangalore, DTDC took 4 days. What service! Are we all fools?
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                          R
                          Ravi@Pernod
                          from Mumbai, Maharashtra
                          Feb 25, 2019
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                          Address: Cyber City, Gurgaon, Haryana, 122001

                          Hi,

                          I have my consignment no. V52182527 which i have not received yet. I have tried executive number many times but no body is picking my phone. There is my address and phone number are incorrect. Request you to look into the matter and get this dispatched or ask executive to teach with me on below mentioned contact.

                          Mobile no - [protected]
                          Name - ravi

                          Thanks and regards,
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            L
                            Lakshmi Nivas Rao
                            from Delhi, Delhi
                            Feb 25, 2019
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                            My documents have to be delivered on 23rd of this month (Saturday) but it was not. Dtdc has sent the delivery agent phone number through sms to my mobile number. I called this agent but he told he did get my parcel. Now on the website, it is showing that the delivery attempted. I have paid money for speed post but i did not get my document even within the normal post time period.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              K
                              Koijam Singh
                              from Silchar, Assam
                              Feb 25, 2019
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                              Address: Meisnam leikai, 795001

                              Tracking no.[protected] had sent from delhi. Delivery address is imphal. As on record of e-tracking, it has already reach the imphal office on 21th february. So far the item is not delevered to the receiver. Why r they delaying to delivery? It is most important document? Hope it will deliver today without delay. Otherwise i m afraid i have to take legal action against imphal branch of your office.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              View replies
                              Dear sir/madam,

                              This is to inform you that one of my parcel is still lying on dtdc office tezpur from 18th feb and I have not get any phone from them and they are also not responding our calls since friday..
                              Kindly do the needful

                              Thanks
                              Dimple saikia
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                                Dimple saikia
                                from Aizawl, Mizoram
                                Feb 25, 2019
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                                Address: Kamrup Metropolitan, Assam, 781022

                                Dear sir/madam,

                                This is to inform you that my business partner has sent a parcel that was weigh 11kg 280 gm consisting of 20 pieces of sarees but i received here only 16 pieces and its weighs only 8kg... I have enquired at the head office they said the parcel was received by them was also 11kg.. I have no idea where this 4 pieces were gone and who have done this type of work... I just want you to enquiry properly, where it was mishandled.. And kindly do the needful.
                                Find the attachment also

                                Your faithfully
                                Dimple saikia
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Gowri Pramod Kanamarlapudi
                                  from Hyderabad, Telangana
                                  Feb 23, 2019
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                                  Address: Hyderabad, Andhra Pradesh, 500038

                                  Consignment number : v51190805

                                  I have couriered a package on[protected]. Still my package is not delivered. I have raised a complaint on dtdc website. One mail i have received to confirm the recipient address. That’s it again there is no response from dtdc. I lost documents worth 5000 because of so called fast delivery service. The branch in which i have delivered the documents for courier is also not responding properly. They are recklessly saying, the documents are lost because they have recently shifted their facility. Why should i suffer because of their internal failure

                                  Again i have spent 5000 to rewrite those documents. I want my money refund twice as a compensation
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Swapan kumar gorain
                                    from Moirang, Manipur
                                    Feb 23, 2019
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                                    Address: New colony solagidih, Chas,Bokaro, 827013

                                    My package with tracking no. P49716629 has been booked on 16th february 2019 from jalna to deliver it to bokaro with proper address and phone number. The packet has been there in dhanbad from 20th february 2019 from that day to today (23rd february 2019) and my shipment status is showing that "out for delivery" and "not delivered" or "not delivered (Receiver not available (Cir)" for 3 to 4 times. Earlier we were told that it will be delivered within 5 working days. Can you tell me what am i supposed to do right now?
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      sathyadevan kg
                                      from Thiruvananthapuram, Kerala
                                      Feb 23, 2019
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                                      I sent a big envolep fm kottayam to banglore on following address on 21st
                                      Feb 21, 2019 on speed post on folowing address
                                      Ks prejith panicker
                                      Flat no 201, r s green view apartment,
                                      Kempapura main road,
                                      Yemlur,
                                      Marathahally banglore
                                      560037
                                      Contact no [protected]
                                      On 22nd it was shown as delivered
                                      But it was not delivered. I contacted kottayam dtdc office on 23rd
                                      Feb, iam yet to get replay last time about 1 year ago same thing happened
                                      The same. The delivery boy might have wrongly delivered the parcel some where else, please track the parcel, and deliver the addresse

                                      Thanking you sender kg sathyadevan
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Praveen2#
                                        from Hyderabad, Telangana
                                        Feb 23, 2019
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                                        Address: Hyderabad, Andhra Pradesh

                                        My name is praveen past 4 days back i am send a package from dtdc till it's not delivered. I am searching tracking information it's not showing. So i am approved customer service number [protected] i tell my tracking number she is telling me no power at this time you will call after some time. I don't expect this silly reasons that i am really despite. I am suffering because i trusted dtdc courier service
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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