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Updated: Jun 19, 2026
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DTDC Courier & Cargo reviews & complaints page 28

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Sujata250722
from Kolkata, West Bengal
Mar 4, 2023
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Address: Taratala Master Franchise

My DTDC parcel of tracking number I55897490 and reference number BC[protected] is showing could not attempt delivery.Please do something.The delivery agent did not even called me.
Mar 5, 2023
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Sujata250722
    from Kolkata, West Bengal
    Mar 4, 2023
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    I have not yet received my courier of tracking number I55897490 and reference number BC[protected] which was out for devilery at 10:00 am today.I have received an sms but haven't received the phone number of Delivery Agent.Delivery Agent haven't even called me yet.I don't have contact number of delivery agent.When will it be delivered?Can i have the contact number of delivery agent?
    Mar 5, 2023
    Complaint marked as Resolved 
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Sujata250722
      from Kolkata, West Bengal
      Mar 4, 2023
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      I have not yet received my courier of tracking number I55897490 and reference number BC[protected] whic was out for devilery at 10:00 am today.Delivery Agent haven't even called me yet.I don't have contact number of delivery agent.When will it be delivered?Can i have the contact number of delivery agent?
      Mar 5, 2023
      Complaint marked as Resolved 
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sujata250722
        from Kolkata, West Bengal
        Mar 4, 2023
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        Why is my order still processed and forwarded to Taratala Master Franchisee hub. I see no further update/movement of my package beyond that...and I dont want to be delayed in recieving my documents. My career is at stake please help. The consignment number is I55897490
        Mar 5, 2023
        Complaint marked as Resolved 
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Sujata250722
          from Kolkata, West Bengal
          Mar 4, 2023
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          Why is my order still processed and forwarded to Taratala Master Franchisee hub. I see no further update/movement of my package beyond that...and I dont want to be delayed in recieving my documents. My career is at stake please help. The consignment number is I55897490.
          Mar 5, 2023
          Complaint marked as Resolved 
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Sreehari_J
            from Kottayam, Kerala
            Mar 1, 2023
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            The Tracking shows that the FDM is prepared on 27th February. Now it's March 1st. Please look into this complaint. The Tracking ID is Z13309160
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            My DTDC parcel of tracking number I55897490 and reference  number BC[protected] is showing could not attempt delivery.Please do something.The delivery agent did not even called me.
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              V
              Vamshi7777
              from Hyderabad, Telangana
              Feb 28, 2023
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              My dtdc consignment no - D58281540 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                Vaibhav Raj Sinha
                Feb 28, 2023
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                Address: Naya Tola, Muzaffarpur ,Bihar,842001

                My shipment with AWB No.-D56792650 has been in transit for 6 days, the tracker shows status as of 24th February, it's not updating and i have still not received my shipment.Please look into the query and get my shipment delivered asap.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  Satavisha Chatterjee
                  Feb 23, 2023
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                  My consignment with tracing ID U60882307 is showing no data available.
                  I have raised a ticket in DTDC, yet no response came.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    I
                    ishasain
                    from Delhi, Delhi
                    Feb 22, 2023
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                    Address: Banglore

                    I have booked a consignment from Vashali (UP) to Ponda Goa on 14 feb 2023 consignment number D19317151. On 16 feb it was processed from Vaishali to delhi and from Delhi Samalkha it was processed to panjim goa . On 20th it reached Verna ( Goa and tracking shows that it was misrouted to verna. Than I reached out to costumer care service of DTDC. They told me that my shipment is in panjim as per there system & will be delivered by 21st feb. In evening of 21st feb I found that my courrier is sent back to delhi samalkha apex. it's been 9 days and I have no I Idea when my courrier will be delivered. Pathetic service by DTDC & no proper response from consumer care.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      A
                      amjath riyas abdul rasheed
                      from Trivandrum, Kerala
                      Feb 21, 2023
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                      Address: Bangalore, Karnataka, India

                      My DTDC tracking number is D57954989. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! All other couriers get delivered to this address easily. Please resolve my issue at the earliest
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Pallavi P 123
                        Feb 21, 2023
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                        Address: M/S. LAKSHMI INTERNATIONAL Ground Floor G-10, No10 Elcanso Complex, Casa Major Road, CHENNAI, Tamil Nadu EGMORE 2 CHENNAI 600008 Phone: 7305770577 or

                        AWB: D27414377
                        My Shipment Was Damaged: The Parcel Received The Damaged The Outer Box And Inside Contents, Are Damaged. Franchisee Didn't Provide Insurance Though We Asked For It. Is This How Your Ground Staff Handles The Packages? Did I Pay To Damage My Aeroplane Parts And Give it to me in Damaged Condition? I Want Compensation Of RS.20, 000 Which Is The Aeroplane Parts Costs. For Proof, The Same Can Be Cross-Checked With The CCTV Footage That DTDC Has. I Am Attaching All The Files That I Have With Me. Disappointed With DTDC.
                        Mar 30, 2023
                        Complaint marked as Resolved 
                        The issue has been resolved by DTDC Thank you
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        The issue has been resolved.
                        Thank you.
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                          P
                          p1999
                          from THANE, Maharashtra
                          Feb 20, 2023
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                          I have made an Currior on 31st december hence it is still not delivered by dtdc currior i am continous taking follow up also it has showing delivered status on their site but the currior did not have delivered hence we need the currior back asap its urgent because the currior has some government confidential documents They are Saying they have hand over the documents to receiver but the ppd pdf is showing it has been given to other person/company please look into the matter i am attaching all the currior related documents.
                          DTDC Currior Consignment Number: M18504397.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            GuptaShradha
                            from Lucknow, Uttar Pradesh
                            Feb 19, 2023
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                            Address: Lucknow
                            Website: [email protected]

                            My shipment is not yet delivered but still it's showing as delivered on the portal. Tracking number - D19869029 This is such a pathetic and highly unprofessional behaviour of the company. How can you even misguide your customer. I'm really worried about my shipment. It's really important for me. Where is my order, deliver it to me asap or else I have to report a complaint against the company in consumer court for misguiding and stealing my package.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Y
                              Yogesh61918
                              Feb 18, 2023
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                              I have booke a DTDC courier( TV) from Rajasthan to behrampur (Odisha)but the television was found broken when arrived due to mishandling. It costs around 40- 45k .
                              Now my concern is who will compensate for my losses.Could you please respond ? Its really a big loss for middle class person.
                              Even I raised my voice in FB and Twitter, filed a complaint and lastly talked with customer care 2 3 times but no proper response.
                              I'm really upset for this heavy loss.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Lavina15
                                Feb 17, 2023
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                                My name is Shubham jain and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by security guard but there is no security guard at my home.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is A93790383
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  Subhadeep94
                                  Feb 16, 2023
                                  Resolved
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                                  Resolved

                                  Address: 201/1, Rajarhat main Rd, Dash Drone, Sukanta Pally, Rajarhat, Kolkata, West Bengal - 700136

                                  The parcel is marked as delivered but I neither received a call from the delivery person nor received the parcel. I should at least have received a call from the delivery person before making a delivery. The product seems to be received by someone else whom we don't know. The details can be seen in the DTDC tracking using the tracking ID - U21953516. Delivery Worker name is Surajit Mukherjee
                                  Feb 17, 2023
                                  Complaint marked as Resolved 
                                  The Parcel was located at our neighbourhood, the delivery person who has previously delivered the item has helped us to find the parcel we have recieved the parcel. Thanks to the delivery boy and the entire dtdc durganagar team the issue has been resolved very quickly.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Still not getting any call or update from them very poor service
                                  Reply
                                  The durganagar team has helped a especially the delivery person thanks to the entire team we have found the parcel in the neighbourhood. They have helped a lot
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                                    A
                                    Asianorgano
                                    from Kota, Rajasthan
                                    Feb 16, 2023
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                                    Address: Kota

                                    To
                                    Complaint Dept.
                                    DTDC.

                                    We are from Kota, Rajasthan

                                    This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

                                    Please take strict action against them immediately.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      A
                                      Asianorgano
                                      from Kota, Rajasthan
                                      Feb 16, 2023
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                                      Address: Kota

                                      To
                                      Complaint Dept.
                                      Team DTDC,

                                      We are from Kota, Rajasthan

                                      This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

                                      Please take strict action against them immediately.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        S
                                        sarabkapoor
                                        Feb 13, 2023
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                                        Address: A block jhilmil

                                        My Courier no. T17299518 is not delivered. Tracking shipment history showing could not attempt. Its been 7 days .
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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