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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
Complaints 11705
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DTDC Courier & Cargo reviews & complaints page 28

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P
Prashant124702
from Patna, Bihar
Oct 28, 2022
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Address: DTDC Exhibition road Patna

My company has send me a courier before 15 days and still it is not delivered. when I track my delivery with the tracking ID B94136730 it says wrong address . My Address is completely valid because I am ordering my online product on same address from long time.

If they are not able to track my address then why I have given the phone number on my address . they should have called me once but they don't feel its necessary .

Very very poor service never use this service and send any important documents through this service.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    V
    Vinaybaba
    from Mumbai, Maharashtra
    Oct 27, 2022
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    Address: Greeshma Residency II, B 402, Dharamveer Nagar, Mental Hospital road, Thane west.

    Doctket no. P62832924 dispatched from Satara on 19/10/2022 and today is 27/10/2022 packet is not yet delivered. Thane DTDC is giving absolutely un-professsional replies when i called them. These are Homeopath medicines which is for Asthma.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      ashianasonali
      from Noida, Uttar Pradesh
      Oct 27, 2022
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      Product ID - D48055273 is showing as delivered but not delivered yet. I have even registered support ticket but no update from them.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Ankita.2002
        Oct 26, 2022
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        I had received an OTP for a DTDC parcel to booked under my name. The OTP was to to be shared with the delivery person upon receipt. I was tracking the order and it showed that it's out for delivery on 25th October '22.

        I waited till 8pm in the night for delivery, but when I didn't see it getting delivered I checked the tracking details and it shows delivered on 25th Oct at 5:21pm.

        I HAVE NOT RECEIVED ANY PARCEL AT MY ADDRESS TILL TODAY!! Please hand over my parcel to me.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          N
          nandini059
          Oct 26, 2022
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          The shipment hasn't reached me yet but it shows delivered on the tracker to someone I don't even know on 26/10/2022. It was shipped on 20/10/2022. I need the parcel asap. I have even raised a query on their system. tracking number is T15163501.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            ShripriyaT
            Oct 26, 2022
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            Address: DTDC Banhalore
            Website: dtdc.in

            My package is delivered to wrong address. Kindly pick it up from there and deliver it to correct address.

            Tracking number:
            Q28922320
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Sai9912
              from Chittoor, Andhra Pradesh
              Oct 25, 2022
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              Address: Chittoor

              I have couriered a parcel through DTDC courier to my cousin shipment number H69510908 on 21october2022.they said it will deliver in 2days and it was in Thanjavur for last 3days and this is 5th day no response and showing FDM I have called to my near courier office they saying it will go like that simple responses.i kindly requesting you you resolve my issue have a claim or handover the courier to my receiver.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                D
                deepak konsam
                Oct 25, 2022
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                I purchased live plants from kerela and they send it through dtdc air which they promised will arrived in a week which booking is done on 17 october, 2022 now its 25 0ct 2022. parcel is still at kolkata .will they pay for my dead plants . its already 9 days. i reported this isuue they said its on time that also in air mode of delivery.I its delivery by flight and they also charged a lot for that still they havent delivered my parcel.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  C
                  Chandan Swamy
                  from Vijayawada, Andhra Pradesh
                  Oct 25, 2022
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                  D50467517 - Package status not available

                  My courier "Tracking number: D50467517" is booked on 16th October 2022 at 9:05pm from Jalandhar.

                  It is processed form Jalandhar to Ambala on 18th October 2022 at 9:19am.

                  Last Status is updated on 19th October 2022 at 7:46am [from: Ambala to Vijayawada].

                  The Website tracker has updated as
                  [ ACITIVITY :
                  In Transit - Out Going Load Made To VIJAYAWADA APEX via Master ConNo.J10V[protected]br...
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                  S
                  shahmanav97
                  from Mumbai, Maharashtra
                  Oct 23, 2022
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                  My delivery was due yesterday, on a Saturday (22/10/22). At night the status turned to "Office closed or door lock (cir)".
                  I didn't receive any call from delivery guy. I provided two contact numbers didn't call on any.
                  Consignment number is X77182279.
                  What do I do now? Will they attempt redelivery?
                  Do they deliver on Sundays or national holidays?
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Oct 23, 2022
                  Updated by shahmanav97                   Why was my complaint marked as resolved without any resolution
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                    S
                    [email protected]
                    Oct 23, 2022
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                    Awb-D25605072
                    Booked on[protected] from SPJ to Pune
                    Since 6 days it is in TRANSIT state.
                    Problem - this is working laptop so I need on urgently basis that's a reason booked through DTDC counter with higher amount of shipment charged.(1850rs)
                    Please provide the shipment asap otherwise I need to administration help.
                    Thanks
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      R
                      Rohit paspola
                      from Ghaziabad, Uttar Pradesh
                      Oct 22, 2022
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                      Address: 14th avenue gaur city 2

                      Product delivered to wrong person name Akki, I don't know who is he...

                      U20118873 Tracking ID

                      Pathetic response from Executive team...
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        N
                        Nehav462
                        from Kolkata, West Bengal
                        Oct 21, 2022
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                        My tracking ID is K58531560
                        It's showing "Address okay but no such person"
                        And this is impossible..!!
                        Please do the needful, it's an important courier.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          H
                          Harshitharasalay
                          Oct 21, 2022
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                          The delivery person has not made any call but the status now is showing as RECIVER NOT AVAILABLE (CIR).
                          Tracking No. D46241088
                          Reference No. VF041512
                          Kindly do the needful as soon as possible.
                          Thankyou.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Samar kanwar
                            from Pune, Maharashtra
                            Oct 20, 2022
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                            Address: Pune maharashtra

                            For D17292024 consignment
                            They are saying receiver not available but they didn't try to deliver the package neither did they called on number
                            So I want to deliver my package ASAP
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              [email protected]
                              Oct 20, 2022
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                              My consignment number showing invalid. How to trace ?
                              Consignment number is C27294339
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                sudha_s
                                from Pune, Maharashtra
                                Oct 19, 2022
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                                I have booked a couple of boxes for shipment from bhopal to pune.The boxes are heavy and are measuring over 100 kg in weight. The delivery team is refusing to bring the boxes from the lift and delievr it to the doorstep. As per them they only deliver to ground floor and will require extra 100o rs for arranging the labour to deliver it to the home. I am an old woman with no help around and these conditions were not mentioned while the booking were made. They had agreed to deliver it to 9th floor via lift. Please help to address it at the earliest.
                                Tracking number:[protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  Surendhar Annam
                                  Oct 19, 2022
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                                  Address: Luxettipet

                                  I send laptop in courier my laptop is good before and I sent courier but the my lap top has display gone the way they taken 8s not good who is the responsible for this
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    S
                                    sachinshajanv
                                    Oct 18, 2022
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                                    B14441418 was out for delivery since 17th October 2022. They never did the delivery did not contacted me, I contacted their sub-branch and enquired and they tells me that they don't know. It's a lousy approach and I contacted their customer care and filed multiple complaints and hasn't still resolved the issue.

                                    All my peers have received the package and I am the only one who is left behind. This is scam, because it has been 2 days and both the time they are showing the same problem

                                    It's second time they are showing RECEIVER NOT AVAILABLE-(CIR)), this is pure scam. Respected authorities, please take appropriate actions
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      A
                                      avinashsingh94
                                      Oct 18, 2022
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                                      Address: Bijapur,Chhattisgarh

                                      Dear team…I have not got any call regarding my order..also it updated returned..
                                      As that is my graduation mark sheets than how can I refuse to take…
                                      I already put complain on 19th sept 2022…still no action taken upon it…very bad service you are giving…even without a call how can your employee update customer refuse to take…
                                      I need my order…how much more time it will take
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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