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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 28

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S
Shwetha_SG
Oct 14, 2022
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LAPTOP delivery Issue - D68395006

This is issue with the DTDC couirer service.

Hi Team,

I have couriered Client Laptop from Kadur DTDC center to Bangalore Accenture office on 14/12/2021 (PFA). In Feb 2022 I hear its been in Transit to Return, But till now I have not received the Laptop.
With multiple follow-up’s also I’m not getting any update on my Company Laptop. Please help to get this LAPTOP ASAP, I must return this LAPTOP to...
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Anjali_rai
Oct 14, 2022
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Consignment no is T15030532

Consignment is shown as delivered successfully but the receiver has not received it yet. I request you to kindly look into this matter as soon as possible as it was sent to Punjab national bank, LIC building, Shiv chowk, Sri Ganganagar, Rajasthan-335001
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    Irha111
    from Srinagar, Uttarakhand
    Oct 13, 2022
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    Address: Alamgari bazar srinagar kashmir

    Had an important courier but neither did they call the recipient even once nor did they get the order delivered although the address mentioned was totally correct and when i tried calling their phone is always not working, contacted headoffice but got no resolution at all
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      B
      Barbie Gogoi7
      from Mumbai, Maharashtra
      Oct 12, 2022
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      Website: www.dtdc.in/tracking/tracking_results.asp

      The package D25496511 shipped at 5th sept . And the last update is at 6th oct after that am not getting any single help or update from DTDC CR or from the portal.

      Please help.

      Thu, 06th Oct'22|14:41 Hrs Processed & Forwarded From Hub Cochin Apex Guwahati Lakra Apex
      Thu, 06th Oct'22|05:39 Hrs Processed & Forwarded To Hub Cochin Apex Guwahati Lakra Apex
      Thu, 06th Oct'22|04:13 Hrs Received At Hub Cochin Apex
      Thu, 06th Oct'22|01:59 Hrs Processed & Forwarded From Facility Kottakal Branch Cochin Apex
      Thu, 06th Oct'22|00:48 Hrs Processed & Forwarded To Facility Kottakal Branch Cochin Apex
      Wed, 05th Oct'22|22:42 Hrs Booked At Facility Kottakal Branch Booked To NAHARKATIA
      Wed, 05th Oct'22|21:25 Hrs Softdata Upload
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Shivanjali.yadav
        Oct 12, 2022
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        I've submitted a parcel which I needed to be delivered to BLR on 30th of September and it's 12th of October today but still the item is not yet delivered and when i call them to check the status they said it's already delivered and they have no idea to whom have they delivered it . It was a precious courier and these people have lost it.
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          S
          Sharukh Mohamed M
          Oct 11, 2022
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          Resolved

          Address: SHOP NO . 3, Balagere Rd, opp. HIGH LIFE MAGNIFIQUE APT, Devasthanagalu, Balagere, Bengaluru, Karnataka 560087

          On 6 October, 2022, courier with reference: V75386793 was marked as delivered, but I haven't received it. It contains an important document. This is critical. Please resolve ASAP.
          Oct 17, 2022
          Complaint marked as Resolved 
          It was present in the courier office, and they delivered it 11 days late
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            R
            RKSharma463
            Oct 11, 2022
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            Tracking No. N25248558 has been delivered to wrong person. Request to deliver to the correct person as soon as possible. I have already emailed many times, but No action has been taken.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              mgmileshg
              from Kolkata, West Bengal
              Oct 10, 2022
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              Parcel lost by courier company

              Address: Kolkata, West Bengal

              Hello, My parcel with tracking ID:- C18781090 is deemed as lost in transit in the Tracking portal of DTDC. It was of a great sentimental value. I want atleast a refund of the value on that item....
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              [email protected]
              Oct 10, 2022
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              Address: UF-42, Satyam Apartment, 124A/2, Thornhill Road,, Civil Lines

              Product shows delivered but it is not delivered to me nor contacted to me.

              Tracking ID number is Z90028788

              This is very unprofessional way of providing the service . Please intervene and do the needful for getting me the courier.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Hi Team,

              They have dispatched the document, thanks for the support.
              Reply
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                M
                Md Nasir007
                Oct 10, 2022
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                Address: Bangalore
                Website: Consumercomplaints.in

                My brother send me a courior in dtdc . And he send me the consumer id also . So i try track my courier but it show wrong information, it showing that came nearest dtdc office and out for delivery . Then i visit the office and ask them . They told your courier is just booked in Chennai . If that not came from Chennai then why it showing out for delivery .plz show right information .

                And for one mobile courier the dtdc office worker want rs 1400, when i say no they want 700 rupees, is that the chrges style of dtdc courier
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                  N
                  NitinKM
                  from Wani, Maharashtra
                  Oct 10, 2022
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                  For shipment No. P62662506, booked from Pune to Wani. Delivery person asked to collect it from office and refused to deliver at mentioned address. . I request you to deliver as the Delivery Area belongs to the same PIN code he denied delivering and he himself put the remarks that RECEIVER REFUSED DELIVERY(CIR).

                  Kindly help in this issue.
                  Delivery Person Contact No. [protected].
                  +1 photos
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                    S
                    sunita dhyani
                    Oct 10, 2022
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                    Address: C-254, SECOND FLOOR,

                    Tracking no- D46609045, Delivery have taken Rs. 900 in cash, while delivery charger was already paid.

                    that time i was not at delivery place.

                    Kindly resolve asap.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      V
                      vijimuscat
                      Oct 9, 2022
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                      Address: Perambalur, Tamil Nadu

                      HI, I have not received any parcel on Tracking Id/ AWB number - B94340087. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Y
                        Yugal Chettri
                        Oct 8, 2022
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                        My parcel was sended through DTDC to geyzing west Sikkim 737111. although the destination pincode had to be 737111 it's given 737136 and when it reached 737136 its rerouted again . Altho I have my address but the pincode which was suppose to be 737111 is 737136
                        Tracking Id K57953295
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Bapusaheb Patil
                          Oct 8, 2022
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                          Address: Chamrajpet Branch, Bangalore

                          My order with AWB D45192040 wasn't delivered to me today. It was out for delivery with OTP but I guess the delivery person decided not to deliver it. It's now showing consignment is being redirected.

                          I need this delivered soon. Someone please help.
                          +1 photos
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                            [email protected]
                            Oct 8, 2022
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                            Address: Visakhapatnam

                            Every time when I need to get a delivery from DTDC, the person from DTDC office calls me and asks us to pick our Parcels. They give a silly reason that there is no delivery boy. for one day or once in a while thats may be true but how can all the time the same reason. our house is just 2 km from the office. Why cant they do home delivery. instead of delivering the product, they are warning us to pick the order otherwise the products may get spoiled. Even after raising the complaint to DTDC through customer care also, no action is taken regarding the delivery. The worst customer service ever.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Bhabesh Kumar Das
                              Oct 8, 2022
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                              Address: Khasmahal, jamshedpur Jharkhand

                              Delivery boy demanded petrol charge or money for successfully delivering my product.
                              It was very sensitive product, products was DSC mtoken so I was helpless and paid to get my product.

                              DTDC COURIER SERVICE is a fraud courier service, even customer care supported that courier delivery boy and CCare told me that pay for that successfully deliver product.

                              Manoj Sharma (khasmahal, jamshedpur, Jharkhand) is the branch officer, he was also forcing me to pay otherwise delivery boy tak return the product to office.

                              Whole DTDC Company and Everyone those who is working their all guyz literally fraudulent the customer.
                              +2 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Oct 08, 2022
                              Updated by Bhabesh Kumar Das                               Also delayed my product, last 24 sep delivery date...but no contacts. 8th October contacted
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                                Parijat Priyadarshi
                                from Kolkata, West Bengal
                                Oct 7, 2022
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                                I received a message that my package with id-D47808236 was out for delivery this morning but I haven't received my package yet.
                                When I checked on the tracking it is showing Last date over for submission(otr).
                                I would like my package to be delivered ASAP.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Neena Talwar
                                  Oct 7, 2022
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                                  Address: MIG 203. Padmanabhpur,near PCC stadium

                                  Sir, I am bothering since 15 days and yet not received the parcel AWB no D46478530 and the DTDC service provider is not responding or compensating even misbehaving with us
                                  +1 photos
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                                    debasmitabose
                                    Oct 7, 2022
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                                    Shipment X82413714 was supposed to reach me by 2nd Oct, 2022.It has reached Yelahanka Apex centre on 1st Oct, 2022 but the same hasn’t reached me yet. I raised a ticket with DTDC - 4049260 and other than “we are working on it”, I haven’t received any further information. The shipment was urgent and unfortunately DTDC has disappointed yet again.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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