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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 281

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D
[email protected]
from Mumbai, Maharashtra
Feb 3, 2019
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Address: 411038

I've couriered a box from pune to surat. The box packaging was done in front of me and the dtdc employee. The package was delivered on time but it was torn and inside was damaged badly.
The cloths inside the box was damaged. Box containing chocolates was damaged and 2-3 chocolates were missing from the box. I've attached the pictures of the same. Your service is very poor. I want you to take a note of it and i want some action to be taken because it is a serious issue.
+4 photos
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    Nidhilights
    from Hyderabad, Telangana
    Feb 2, 2019
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    Address: Nizamabad, Andhra Pradesh, 503001

    I have booked a parcel in dtdc courier from nizamabad to hyderabad vide booking receipt no. D48754743 on 24/01/2019.
    After repeated enquiry the parcel was delivered after 7 days on 31/01/2019.
    Generally it should have been delivered in1 or 2 days.
    The received parcel was tampered and and additional tapes were put by dtdc.
    The parcel booked contained 71 hand made bath soaps and 3 bottles of hair oil, but the delivered parcel has only 44 soaps and 3 bottles of hair oil.
    Hence 17 pcs of soaps was short delivered.
    I request you to kindly look into the matter and compensate for the loss.
    Total value of short items is rs.1, 360/- (17 soaps @80/-).
    +4 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      F
      Free Spirit
      from Pune, Maharashtra
      Feb 2, 2019
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      Address: 411001

      I placed a shipment in afternoon today, the staff of dtdc office koregaon has entered the wrong postal code, it was supposed to go kerela 680012 - they are posting it to 680021 instead to cochi, when i call them they are not answering, the office address is

      “”dtdc courier, north main road, sukhwani park, behind teri rajput dairy, koregoan park., pune, maharashtra 411001”” office number ‭[protected]‬

      Please tell them to deliver at correct address, it is very important — - joy - thrissur kunnathaghady. 680012. Jio. Nambhorkava temple near cherwnnor house kerela-
      +2 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Feb 02, 2019
      Updated by Free Spirit       Please take an action, the package is very important
      View replies
      Dear Sir,
      My parcel is dispatched from Amritsar to Muzaffarpur, Bihar on[protected] but it's not delivered yet.and there is no update even kindly deliver the parcel as soon as possible its urgent it has been many days too much trouble we are facing kindly deliver it.

      posted at wrong address - Comment #3341509 - Image #0
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        S
        Sunnysatyam
        from Vaikam, Kerala
        Feb 1, 2019
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        Address: Hyderabad, Andhra Pradesh, 500015
        Website: Dtdc courier service

        I have sent a package from secunderabad which contain medical certificates. Its expected delivery (Tracking number is h[protected] was 31st of january and still its in transit.

        I have sent this package to 400612 but its shows different destination pincode. I have tried calling kalyan office but there is no response. I will be in 10000 loss as its not delivered on given time.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          R
          raju agarabatti
          from Gidam, Chhattisgarh
          Feb 1, 2019
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          Address: Dehradun, Uttarakhand, 492001

          I have not received my courier consignment no d49114455 booked on to soham surat 23/01/2019 from raju agarbatti karkhana near radha krishna mandir sanjay nagar raipur showing 28/01/2019 as delivered on raipur but it has not been received by me. And office number is not responding. Please check this consingment this complane. This is very importent part.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Feb 01, 2019
          Updated by raju agarabatti           courier not received even after 5 days
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            A
            aeliyamarine
            from Bhavnagar, Gujarat
            Feb 1, 2019
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            Address: Bhavnagar, Gujarat, 364001

            We have sent the shipment from bhavnagar - gujarat to vishakhapatnam - andhrapradesh on 28-jan-2019 and delivered at destination on 31-jan-2019.

            Shipment was sent through airways so that shipment can reach the destination on priority and it would be safe and secure.

            However, the shipment is damaged beyond repair.

            Due to dtdc, i am in loss of rs. 94000.

            Shipment tracking: i03370778
            +3 photos
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              D
              Deepika Delsa Dean
              from Azamgarh, Uttar Pradesh
              Feb 1, 2019
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              Address: Lucknow, Uttar Pradesh, 226014

              I have couriered my documents on 23rd november 2018 from sgpgims, lucknow to mr r k meena, section officer, csir hrdg office in pusa new delhi and upon tracking it is showing to be delivered on 26th november 2018. But the concerned individual is saying it is not received.
              I want clarification regarding this. Also i would like to have pod for above shipment and would like to know who has received the document if at all it is delivered.
              The shipment tackng id is z76834393
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                U
                [email protected]
                from Delhi, Delhi
                Jan 31, 2019
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                Address: 835205

                I have not received my courier consignment no b59899838 booked on 20/12/2018 from ashraya hotel to canara bank, barambe branch, haji imam ali chowk barambe. The status of the same is showing as delivered but it has not been received by me. I am working in the same branch and the documents sent was my official documents. Kindly look into the matter as the courier is not received in the branch. The local delivery agents are not responding to my calls and also not providing any information about the parcel. Kindly update the status asap else provide me the details of the person who has received the courier.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Item sent from Bangalore -Girinagar DTDC on 28.01.2018.But, Item still not delivered at Kanhangad and showing Not delivered(receiver not available CIR).I did not receive any intimation or phone call. What should I do.

                courier not received even after 2 months - Comment #3338796 - Image #0
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                kinnan's reply, Jan 30, 2019
                Item sent from Bangalore -Girinagar DTDC on 28.01.2018.But, Item still not delivered at Kanhangad and showing Not delivered(receiver not available CIR).I did not receive any intimation or phone call. What should I do?
                Order reference # a43140667; not delivered to the correct mention address. Please take immediate action to deliver the order to the right address on urgent basis...Contact #[protected]
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                  M
                  manamis
                  from Delhi, Delhi
                  Jan 31, 2019
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                  Address: New Delhi, Delhi, 110018

                  Hello

                  I have not received my Consigment No:- A41375120. The consignment was booked on 23rd January, 2019 and today is 31st January 2019. However I have not received the package.

                  The address where is was suppose to get delivered was:

                  My Address

                  188, Gangotri Apartments
                  Vikaspuri
                  New Delhi-110018
                  Phn. no:- [protected]

                  However it is showing delivered to somebody else with pincode 110019.

                  Need a resolution ASAP.

                  Thanks
                  Manami
                  [protected]
                  +1 photos
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                    A
                    alok kumar 22
                    from Bengaluru, Karnataka
                    Jan 31, 2019
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                    A parcel was booked from agra to bangalore using dtdc courier company, tracking no z79083408 dated 23/11/18, weighed 390 gms it reached dtdc banglore hub on 25/11/2018, as per dtdc site tracking information.

                    My complaint against consignment number z79083408 is registered successfully with ticket number 13136986.

                    After umpteen calls and emails and even lodging complaint on their site, i still havent received a single communication about the status of my content.

                    As a reputed courier comapny, atleast an email in written will have been a sincere effort to show they believe in customer satisfaction.
                    +1 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    I'm rajat kumar mondal. My contact no. [protected] & [protected]. My item issue date 23/ 01/2019. Consignment no. V51665097.
                    Reply
                    Dtd consignment number D48555490 is being undelivered since 15 days at frazer town bagalore office.receiver adrress is leena mary, #123, christ layout, vadarupalya, bangalore, pincode;560043.mobile num;[protected].complaint to headoffice also but no use.these people are keeping precious customers products with them without delivering, kindly help
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                      S
                      srinan
                      from Hyderabad, Telangana
                      Jan 30, 2019
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                      Address: Hyderabad, Telangana, 500080

                      This has become pretty frequent in my locality the courier is demanding money based on the size, weight and importance of the goods. For an envelope he asks rs 10- 15 and few days back for a big box he was demanding rs 50 - 100. I mostly say no as i know it is not recommended until or unless required or stated.

                      But every time a dtdc courier comes my bp rises recently i demand the product deliver to not deliver through dtdc [sometimes i pay extra money to avoid dtdc].

                      This is just a courtesy call / complaint. If you feel like taking action, take action otherwise there are always other options for me.

                      I'm not going to pinpoint a particular person because my friends also stated its pretty common in dtdc other localities near my place.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      View replies
                      This has bring to your kind notice that even after lapses of 20 days my article consignment no K30495470 not delivered.Whatever reason is showing is not correct.
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                        A
                        aofpl
                        from Madurantakam, Tamil Nadu
                        Jan 30, 2019
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                        Address: Chennai, Tamil Nadu, 603111

                        We are waiting for important document through your courier under consignment number : z86095054. We haven't received any information regarding courier. Today we called to chengalpet office. They didn't give any response. Its very urgent to us.

                        Our one of the important client m/s. Vigar enterprises from delhi sent courier on 25.01.2019 through your network. We phoned up to customer care number in chengalpet branch ([protected]). Staff informed us that courier has returned to sender address. We asked them why you haven't make call to us. They told that we dont know and your area is not in service.

                        Our area is not in service means you had to inform at the time of booking itself. Otherwise you had to make call to us and inform the same. Atleast we tried to collect in your office itself.

                        We need your reply in this regard

                        Regards
                        For arogyam organic foods pvt ltd
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          arshenoor18
                          Jan 30, 2019
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                          Address: Jaipur, Rajasthan

                          Shipment was suppose to reach on 24th jan
                          Still in transit.
                          Dtdc staff is not sporting and not ready to help.
                          I want my shipment to be delivered asap.
                          I will never use dtdc in future.
                          As no point of contact is available to reach.
                          I requested you to kindly help.
                          My shipment number is
                          D45852516.

                          Thank you.
                          +1 photos
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                            R
                            Rajneesh joshi
                            from Kanpur, Uttar Pradesh
                            Jan 29, 2019
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                            Address: Vidisha, Madhya Pradesh, 464221

                            I lives always at my resident... My consignment no is z84680250 by dtdc
                            There is no any attempt to me nor any phone call and showing undelivered... They have done too late... It was showing same status from last 3 days and suddenly showed that it is undelivered.. I am feeling that dtdc only cheats to its customers. Please solve my problem and deliver my shipment
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            The courier was dispatched before 4 days in main head office coimbatore since i have not received the parcel.. In customer care they are telling the delivery person is on leave. Kindly make deliver the parcel within day. Please do the needful.
                            Track no : z85383252
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                              S
                              SHIVANYkr
                              from Delhi, Delhi
                              Jan 29, 2019
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                              Address: New Delhi, Delhi, 110001

                              It's not first time we are facing same issue with dtdc courier services. We have couriered company confidential documents through dtdc and the same was misplaced. Dtdc also not care to update its clients about the status of courier in transit and to shows that they are diligent and time bound to its courier services, updated false status as successfully delivered to recipient. On continuously follow up of dtdc by us, though dtdc do not care to respond, at last final response was - the courier has been lost!
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              View replies
                              Parcel with tracking id : R32193419 was refused delivery by my customer and the tracking showed successfully delivered. I want my parcel back and please do take action to those people who tried to do fraud
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                                S
                                [email protected]
                                from Khammam, Telangana
                                Jan 29, 2019
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                                Address: 507001
                                Website: [email protected]

                                REGARDING POD NO: H12397549 booking date on 21/1/2019 place from khammam to Hyderabad(LB Nagar), but still now parcel not Delivered, i called dozens of times to your respective persons they are telling will shortly delivered every time, more over i loss my business with concern persons, let you pay the penalty of this, Please take my COMPLAINT and reply me as soon as possible.
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Hi Team,
                                I have a order with order no H12236001
                                In online tracking it is shown that packet has been delivered on 18th Jan. But I have not received neither the package nor any call.
                                Please look into this with priority.
                                Reply
                                My consignment number is Z83514517 and from last two days tracking status is out for delivery but suddenly status changed and new status is delivered.But i don't get parcel yet.Then why this status is showing to me.It is really very bad service from dtdc.p

                                parcel not yet delivered - Comment #3337848 - Image #0
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                                Hi I have parceled food Corrier with dtdc which should delivary in 2 days but .its been a week still my packet is not delivered and guy is updating the status door step is closed, with out contacting me . B61287091 Order id.

                                parcel not yet delivered - Comment #3337859 - Image #0
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                                  N
                                  navdeep77
                                  from Delhi, Delhi
                                  Jan 29, 2019
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                                  Address: 411021

                                  I had booked a package of documents for delivery at gurgaon on 05 jan 2019 at bavadhan pune. P48924627
                                  Along with the address two mobile numbers were also written for contact before/at the time of delivery.
                                  Nobody has gone for delivery and no one contacted on given mobile numbers.
                                  On 11 jan contacted the bavadhan office for details and they informed me that the package is rto being returned.
                                  I have made five trips to bavadhan office on alternate days for taking back the package, however still not received back.
                                  Am very disturbed mentally due non delivery of package containing important documents required for urgent task, and not having received back the original documents.
                                  +1 photos
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                                  We were in the house whole day and dtdc has written receiver not available

                                  mental harassment due to package not delivered at requested address and neither received back - Comment #3336223 - Image #0
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                                  I had to get a product delivred within 24hrs but its been 5 days that i still did not get my delivery. In the tracking it shows that the products has been shipped i dont know to whome they have shipped it to. And now no one is picking the call too.
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                                    S
                                    swetha meesala
                                    from Mumbai, Maharashtra
                                    Jan 28, 2019
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                                    Hi,

                                    I have booked a courier service on 22nd to nizamabad from hyderabad which is hardly 100kms and after 6days, courier is still in transit and they are not responding well. I have couriered important medicines and the patient and her family are suffering because of this delay and irresponsibility.
                                    Please do needy. Courier ref no h12862263

                                    Thanks,
                                    Swetha
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    DTDC invoice no: [protected], batch no: 000650, ref no: v51679569, tid: 42034790.
                                    Courier posted on 19th Jan 2019 till not received

                                    courier delivery - Comment #3336071 - Image #0
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                                      nishibharat
                                      from Chennai, Tamil Nadu
                                      Jan 28, 2019
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                                      Parcel was sent in a box wraped with ropes to secure it properly.
                                      When i received parcel it was completely different from what i usually receive.so before opening i decided to take photos attached below.
                                      I could see a large hole in the box (rats or man made)All food items were transferred to a new cardboard box, they have taken the address slip removed, you can see some part of it on address slip, which was on green sack.
                                      They mishandled it so badly that a container and coconuts were broken!! food items were open and taken rats or dtdc staff. Most of the things i cannot use as i dont know whether rats were there or the eole have taken it.

                                      Such a pity service.

                                      Really DADA is endorsing this?!!
                                      +8 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      This is in reference with the courier which was is delivered in Raipur from Pune, there is a Machbow pump which is got damaged. When we open it the product is damaged. The amount of this pump is Rs. 11000.

                                      mishandling of parcel and contents - Comment #3336010 - Image #0
                                      mishandling of parcel and contents - Comment #3336010 - Image #1
                                      mishandling of parcel and contents - Comment #3336010 - Image #2
                                      mishandling of parcel and contents - Comment #3336010 - Image #3
                                      mishandling of parcel and contents - Comment #3336010 - Image #4
                                      Reply
                                      Consignment no Z80213447 could not delivered after 20 days it's an important document please help me

                                      mishandling of parcel and contents - Comment #3336142 - Image #0
                                      Reply
                                      D48327814, tracking id no. Shipment reach Gauwhati hub after few days when i check it was RTO, which is ridiculous and was suppose to reach Dimapur Nagaland. No attempt was made via sms or call. This service is horrible and pathetic, and who will pay or refund with all falls promise? Please arrange alternate mode and sent asap.

                                      mishandling of parcel and contents - Comment #3336185 - Image #0
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                                      The consignment was sent on 17th of January 2019 from Itanagar, Arunachal Pradesh to IIT Kanpur and it has not been delivered yet. The consignment number is K16893417 . It is in transit since 21st of January in Kanpur. It is taking too long, it has been almost 10 days now.Please deliver it as fast as possible as it is a little urgent .

                                      mishandling of parcel and contents - Comment #3336212 - Image #0
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                                      This parcel gift item has been delivering a wrong address.zop code -761102.its actual zipcode is 761133.so i request u sir that please inquiry it.and provide to right ones hand.meand right customers hand.

                                      mishandling of parcel and contents - Comment #3336334 - Image #0
                                      mishandling of parcel and contents - Comment #3336334 - Image #1
                                      Reply
                                      My order sanyasi ayurveda
                                      17/1/19
                                      My my order not delivered me
                                      I want know it's reason.
                                      Contact me [protected]
                                      Order reference no
                                      I[protected]
                                      Plz tell me my order status.
                                      Reply
                                      Consignment not delivered. they say it is out of the delivery area pls help
                                      D48418190
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                                        A
                                        Anonymous@007
                                        from New Delhi, Delhi
                                        Jan 28, 2019
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                                        Items missing!!!

                                        If you check the parcel on the way then you must pack it in the sane manner and with same things!

                                        Worst experience.

                                        Educate your people and have some common sense.

                                        If you are so eager to check parcels, have some patience and common sense to pack all the things back and in same manner so that it doesn't get destroyed.

                                        Really disappointed.
                                        Worst!!!
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        My parcel was delivered to city- IIT Kharagpur according to the status on 24th Jan’19 itself but it hasn’t been delivered. Status shows not delivered- incomplete address or CIR. But address is complete.

                                        worst service - Comment #3336118 - Image #0
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