DTDC Courier & Cargo Complaints & Reviews

I had booked a parcel through dtdc courier blue (V[protected] on 11th jan 2019 for bhavnagar gujarat 364001. Surprisingly till date 23.01.2019, it has not reached the customer. We as well as customer are following up with all the known authorities but there is no feedback or reply. Very bad service and further there is no customer care central cell number to followup on this issue

The package with consignment number h11758940 is sent for deliveryto surat on 28 th december 2018. Till now the parcel hasnt been delivered. On contacting the dtdc person, he saying the parcel has reached office but not the recepient yet. He said he would be following up but i havent received any update.

I have raised a complaint on the same and there is no action taken yet.

I am seriously regreting for choosing dtdc. I plead to close this atleast now asap.

My cousin sent me a package via dtdc. It was supposed to get delivered on saturday. But even after 3 days its not delivered. Problem is no1 is ready to take responsibility. They provided me many numbers but they are either swicthed off or they are not answering. Even customer care executives are not answering. They dint even replied to my mails.
That particular package was very important to reach me by sunday. But they are not even bothering to answer me the solution. I feel cheated by them. Mayb there are many people with whom they do this. Moreover they are breaking consumers trust. Atleast mine was not very much valuable package but it was important. If in future they do this with some valuable item then??

Respected sir,

With due respect i beg to state that in the day of 10th dec, 2018 i gave a document to dtdc for malda, unfortunately the receiver can not receive the document. So that dtdc returned the document to siliguri.

Till now i do not get my documents back

Every time they harassment

I went dtdc office several times but they did not help me

Please help me

My dtdc tracking id is —

Tracking id = k30145406
Date of courier= 10.12.18
Place= city plaza
Sevoke road, siliguri

Regards,

Abhi

[protected]@gmail.com

Sir i have sent a courier to morbi gujarat from visakhapatnam andhra pradesh on 29.12.2018. It has not delivered in morbi till now when trcked with ref. Number it is showing returned at visakhapatnam on 08.01.2019. Bug till now the have not informed me when asked them they are telling the courier is not with the it is lies at the hub. My consignment no is h82403734. Plz look into the matter. My contact no is [protected]. [protected]@gmail.com

A parcel was sent through dtdc from chennai on 12/01/2019, is not received till this date. Tracking no c 86974701. Your tracking shows that the article is in madivala bangalore. We personaly went to your madivala office and the parcel was not found there. They said that it was not received by them. That means its lost or stolen??? Registered complaint thrice, visited office personaly, still no proper response, now wat is ur next step sir, its very important parcel to me and prompt delivery indeed. Now what am i supposed to do??? Can u plz help me out

I was supposed to receive an order booked via amazon and to be delivered via dtdc - dtdc tracking id h84377105 which got delivered on jan 21st to some unknown person/ wrong location/ address. The vendor name is wow studio. I stay in nallagandla and i don't know where the delivery has happened. Please look into it and get it delivered at the right address as soon as possible as it is for an event in my house due in 2 days.

Consignment number x26954394. The booking date is 9th jan 2019. Still it is not delivered to me.in online tracker it is showing as "in transit" by 10th jan after that no update. I have called them number of times and they are saying everyday as just your product will deliver today but nothing is happening. Please help me to deliver this as early as possible.

My consignment number is z82994663
Booked at agra on 18th jan 2019 and today is 22nd jan still not delivered when i called to delivery boy he said your consignment misroute.
That was very important consignment to reach by 21st but still not delivered due to dtdc mistakes.
Who is responsible for this delay and my loss due to this and still not sure when it will delivered

Hello,

My friend has ordered a item with tracking number a4305703. When tracking, it is showing as "successfully delivered" on 18th january 2019, but she did not get the item till now. I. E. 22nd january 2019. When she contacted the courier office on 21st january 2019, they told that it has been returned due to wrong address. But the status is still shown as successfully delivered. Also, the address is not wrong because dtdc itself have delivered items two weeks back to the same address and it was not the first time she is getting courier.

Also, she had one more courier with the ref number a43070008. When she asked about that, they told the office will get it on 21st january. But on 22nd january morning, it has been updated as wrong address.

The courier people did not call even 1 time before this 'so called return', to confirm the address. Also, if it returned, why is it shown as successfully delivered.

We do not care about anything. If they do not deliver the parcel within 2 days, this will go to bigger issues.

Dtdc courier service is very bad they are not even responded to call and if they pick call transfer it to another department and location. This this happen with me in the month of jan 19. My 2 courier tracking no m[protected]Mumbai to gurjat) and another z[protected]Sriganganagar to bolangir) both are undeliver till date and they are passing calls from 1 person or dept to another location.

Very bad service

I m gratefull if anyone help me with dtdc cheat company

My friend shipped me some important documents thorugh dtdc lite courier and
They are never delivered to me.
I am unable to enquire about this as a direct contact with the company seems improbable. This is very disappointing for me.

I haven't received my parcel shipped from gurgaon to mumbai on 14 jan 2018.
Website is showing this as delivered on 18- jan and till now (22 - jan) i haven't received it.

Shipment no - z95142264.

My package with tracking no. D48381813 has been booked on 15th january 2019 from imagerunners, delhi to deliver it to mumbai with proper address and phone number. Now my shipment status is showing that "not delivered (Receiver not available (Cir)". Earlier it was told that it will be delivered within 5 working days. Can you tell me what am i supposed to do right now?...

I have booked dtdc plus courier service with consignment number (V[protected] on 18th January 2019 (Friday).
The same was supposed to be delivered on next business day 19th January 2019 (Saturday) as assured by them and as per policy of dtdc plus.
However it's not delivered on 21st January 2019, with a comment of "door is locked" on tracking website.
They were supposed to call me on the provided contact number but I didn't receive any call from them.
Request you to please help me and do the need full

Sir,
from dtdc courier office kudithini, bellary (dist) not delivering letters to kpcl btps plant, always over phone from dtdc office kudithini calling customer over phone asking them to to come and collect posts.
Then why customer giving service charge to dtdc?
so many times i asked, dtdc office regarding delivery of posts to kpcl plant still no improvement in service.
Hence advice to your staff to improve service otherwise your loosing customers.

I have raised a complaint regarding my shipment (F[protected] missing. It has been more than 45 days but still there is no reply! I have spoken to countless managers and higher authorities, even in south regional office and surprisingly no-one from head office also have taken responsibility to resolve the issue.
I even posted in their facebook page and still they haven't done anything about it. It is very surprising that a company like dtdc is being so unprofessional. Posting the issue here so that others don't go through what happened in my case (Lost extremely important original documents). I am now forced to take legal route in a hope that dtdc responds to that.

I have booked a parcel from bangalore to dimapur on 31st of december 2018 (F[protected]. On 2nd of january 2019 it was showing as out for delivery. After a week, the person from the dtdc dimapur called my friend and told that the parcel will be delivered next day. But they didn't deliver. When contacted they told us that the shop is closed. And now while tracking, it is showing as address incomplete or wrong.

I am trying to call the customer care number and no one is responding. No response to mails also.

Somebody please help me for delivering or atleast returning the parcel.

Thank you.

The package was given on 17th to dtdc in golaghat, assam. They said it will be delivered to the destination (Bangalore) in 2-3 days. It's 21st and still the package has not yet been delivered. On tracking the consignment, we found that it reached guwahati, assam only on 20th. We don't understand the delay in this. People in dtdc office are still having the laid back attitude. How is dtdc transforming it's courier service? How is a customer happy with such kind of a service? Is dtdc customer centric at all? Apparently, the package had all the bihu food items but because of this delay may be won't be even able to get the items in fresh state. Very bad service

Dear sir, a shipment was booked on 14.01.2019 from gurgoan to mulbagal, karnataka. The consignment number is z83895424. When we tracked online it is surprised to note that the shipment was at bangalore hub for 5 days from 16.01.2019 to 20.01.2019 and forwarded to mulbagal on 21.01.2019.
The courier service in mulbagal also never delivers to the given address instead the customer has to give them calls to verify whether the courier reached or not and we have to go and collect.
They never bother to deliver the courier. I wonder why these courier services are collecting fees when they are not delivering to the given address and failed to deliver within the time. What is the use of booking a courier when they failed to deliver in time. Please take action and intimate us the disciplinary action taken.

My mother sent a lot of valuable things by courier through dtdc from jamshedpur to hyderabad.
My address in hyderabad is ayappa society, madhapur.

The package was sent by 28th dec from jamshedpur and my mother mentioned my contact number and address correct and the package was delivered to an unknown address in gachibowli, hyderabad on 2nd january 2019.

Nobody contacted me before delivery and the shocking part is i did not sign hence i'm not sure why was it scanned to delivered.

My consignment number is k16190464.

My contact number is [protected] and my email is dipayankundu.[protected]@gmail.com

Please help me get this package as it very valuable and important for me.