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DTDC Courier & Cargo Complaints & Reviews

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Updated: Oct 3, 2026
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DTDC Courier & Cargo reviews & complaints page 284

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S
Santhivardhan Chinni
from Hyderabad, Telangana
Feb 11, 2019
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Address: Anantapur, Andhra Pradesh, 515002

The dtdc consignment number is h85509699. An important original form of the document was sent through dtdc courier. They did not even inform the receiver about the courier even after mentioning the correct address and phone number.in the details of courier tracking, they mentioned that the area is non serviceable. The pincode of the courier is traceable to the vendor. They should have mentioned that the area is non serviceable and they should have rejected to take up the delivery of this courier. They wasted my money and also time. I request you to take an action on this type of cheap practices followed by the courier partners in order to mint the money without equality service to the customers.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Consignment no Z83888635 was sent from gurgaon to jalandhar on 5th February 2019 on tracking the status its showing delievered but it has not been received by the person whome it was sent.
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    Nishant Jadhav
    from Mumbai, Maharashtra
    Feb 11, 2019
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    Address: Thane, Maharashtra, 400603

    Courier shipped from shimla on 5th feb and on 9th of feb tacking number showing for out of delivery. But now it showing "door closed" status but courier guy not visited to my home. I contacted customer care not help from there.
    Tracking number: d47322956
    Reference number:[protected].
    Courier contains electronic item and i am getting worst experience.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    How careless they are its near by 30 hrs no any update in tracking and also no one pick my call.Its disgusting experience in my life with DTDC.You people lost my business.
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      Prerna1207
      from Mumbai, Maharashtra
      Feb 11, 2019
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      Address: Mumbai City, Maharashtra, 400076

      My package is in mumbai ghatkopar courier office since 9th feb, Courier tracking number is 'D48872270'. Its showing status as "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))", but they didn't call me before any attempt. And even after 9th feb, no status updated not even for today. And there is no working contact number is updated online for dtdc courier service. Could you please ask courier boy to call receiver before making an attempt.
      Since last 3 months i am facing 4th time this problem with DTDc courier service.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Feb 11, 2019
      Updated by Prerna1207
      i am still for the courier and my number is active, i didn't received any call from dtdc courier service and still the courier update is out for delivery. Could you please help with this, or ask them to atleast update correct status.
      My suppliers one from Faridabad and one from Ahmedabad used DTDC considering reliable courier service but unfortunately both consignments has NOT reached us. As per internet Faridabad Cargo (Z[protected] has reached Bawal on 7th Feb and since then stand undelivered and Ahmedabad cargo (D[protected] reached Bawal on 9th Feb stands undelivered.
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        S
        Shravan Chandrashekar
        from Bengaluru, Karnataka
        Feb 11, 2019
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        Address: Bangalore, Karnataka, 560066

        Tracking information for my parcel shows delivered. I have not received it. I haven't received any phone calls from delivery agents as well. I see lot of these complaints and DTDC customer satisfaction is mere 2%. Is it possible that DTDC is running a parcel theft scam?
        Consignment number: B61561825
        booked on 7th February 2019 and shown as delivered on 8th February 2019 17:48PM.

        This is pathetic as none of the phone numbers listed are valid numbers.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Sir Phonepe — transaction was successful but amount isn't credited to receiver please help sir transaction number P1902021808544646217151
        P1901311112334276582757
        The consignment no. H12740485 was given at uppal, hyderabad on 4th February 2019. We are not getting tracking details of the consignment till now. Kindly look into the matter, since the material has to reach urgently.
        My consignment number is M72948739 it has to be delivered by[protected], I haven't received till today and it's been 3 weeks now. There is no response at all from dtdc even after my complaint and my case number 13588738.

        As I was tired of calling every day DTDC and a lot of wait, I'm losing my patience.
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          D
          Devesh@82
          from Alwar, Rajasthan
          Feb 10, 2019
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          Address: Alwar, Rajasthan, 301001

          Upto today, i have not received my consignment number z83977818 booked from jaipur on 05.02.2019.

          On making query it was informed that it has been delivered on some unknown address to some unknown person.

          Pl arrange my article and take the strict action against the culprit delivery boy.

          Pl inform me suitably otherwise i will be bound to initiate legal action in the matter.

          Devesh sharma
          [protected]
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I book my parcel on dated[protected] but not received yet. it parcel used in my business its very important. consignment no. is Z85025348
          Your kalamboli navi mumbai office not pic the call and my parcel no M72195275 not show in traking
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            Y
            yogesh nagloth
            from Indore, Madhya Pradesh
            Feb 9, 2019
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            Address: Shivpuri, Madhya Pradesh, 473551

            In shivpuri, I ordered my things from Maharashtra on 4th Feb but still not getting. I called number of times but he is saying the No service area. But my place is just 6 km from DTDC office.
            He is saying I have to pay delivery charges or wait for other product come to my area then only I will come.
            Else you come and collect it.
            What type of service it is & what is extra delivery charges.
            Already 5 days over the product came on 5th feb but the guy not interested.
            He is demeaned ur service.
            You should take action as early as possible.
            Yesterday I told him today you send my parcel else I will complain but still his response is negative.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Feb 09, 2019
            Updated by yogesh nagloth
            Consignment Number P49171681
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              A
              Ayaanaz78
              from Kolkata, West Bengal
              Feb 9, 2019
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              Address: 501203

              This is for the consignment no M70429424 that i booked this on 17th of September but i haven’t received it yet and whenever i try to contact the customer services they don’t respond properly the put the call on hold or do not talk at all, i have emailed also but haven’t got any response yet please see to my case and please make it deliver to me as soon as possible this is not the service that I expect from dtdc!
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                manish0874
                from Bengaluru, Karnataka
                Feb 9, 2019
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                Address: 560063

                My docket no is - z83743686, when i track my package in dtdc site it showing successfully delivered, but still i am not received my package,, please do need full action, this package is very important for me, below i mention my delivery address.

                Manish kumar das
                #85/247, 1st floor, 1st main,
                Vinayaka nagar, near happy homes girls pg, yelahanka, bangalore, karnataka pin - 560063
                Contact no - [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Prapul
                  from Kakinada, Andhra Pradesh
                  Feb 9, 2019
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                  I have booked it from katpadi to wanaparthy but it still not reached if i am trying to contact the the office from where i sent the courier they are saying that it will deliver today from so many days and the person who needs to receive have asked about the status in his area office of dtdc then he said it was returned to the same person back
                  What is this hell??
                  And saying this a trusty courier company is this what you mean??
                  My coinsinment number is c87722668
                  It's is not delivered till now and showing rerouted and forward to facilitate
                  What the hell it mean???
                  Reply me???
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    F
                    fh winnne
                    from Noida, Uttar Pradesh
                    Feb 9, 2019
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                    Hi,
                    I am shivam singh from greater noida, here at greater noida, dtdc parcels always show that parcel received but it get delivers after 5-7 days after reaching greater noida and this is happening since 4-5 years. When i called the conserned person of dtdc greater noida center, they say that they havev inadequate manpower and this is they are saying since 4-5 years. Please look the matter seriously, because dtdc is getting defamed in greater noida,
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Nand Ji Pandey
                      from Hajipur, Punjab
                      Feb 9, 2019
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                      Address: Ranchi, Jharkhand, 834008

                      My consignment no b90138740 dt 11/01/2019 sent by tanisq ranchi, but the same has not been delivered to me till date. Please check and hand over to me at the earliest please. I can't wait more. If i will not receive my consignment with in one week. I will lodge a fir against dtdt. Also i want to know the reason why delayed. I checked on your site, it shown delivered on 12/01/2019, this is not understand. Please track my consignment and hand over to me.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        V
                        Vivek Priyanka Aggarwal
                        from Mohali, Punjab
                        Feb 9, 2019
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                        Address: 143001

                        This is to bring your kind notice that karol bagh new delhi franchisee owner of dtdc booking office mr. Sunil is giving fake consignment slips to many customers and doing big fraud with customers.
                        He is unnecessarily holding parcels of many customers. And when customer call on desk they give false reasons.
                        Mr. Sunil is doing big scam. I have all types of proofs.
                        Give tracking slips alloted to one location but delivering to some other location.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          Sureshgopalrao Malothkar
                          from Hyderabad, Telangana
                          Feb 8, 2019
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                          Address: 560097

                          Sir/madam,
                          A courier document has been received in your dtdc, vidyaranyapura branch office in my name m g suresh from hyderabad (Country club). The delivery by mr. Gopal has called me over phone & denying to deliver this courier to my residence which is very near to vidyaranyapura & finally he is sending back to your head office which is intentionally negligience & non delivery of this important document in time to me.


                          This is first time experincing in dtdc, such a careless & negligience by a courier boy.

                          Regards
                          M g suresh
                          [protected] / [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            D
                            Dimpu Abothula
                            from Hyderabad, Telangana
                            Feb 8, 2019
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                            Resolved

                            Address: Nalgonda, Andhra Pradesh, 508116

                            I have ordered plants from bilaspur to bhongir telangana on 31-1-19 & on 7-2-18 dtdc website & got a msg to my mobile number saying parcel delivered successfully neither dtdc boy came my home or either they called me on my mobile number. Today it's 8-2-19... Their is no response by local contact number, mail, facebook...

                            Consignment no. Z84153286

                            Sender: chamen lal, bilaspur,
                            Himachal pradesh

                            Receiver:
                            A. Sandeep kumar
                            H-no-1-5-310, opp railway station
                            Bhongir, dist-yadadribhongir
                            Telangana-508116

                            Content-plants of value 800 rupees... Plz help me out getting my parcel.
                            Feb 10, 2019
                            Complaint marked as Resolved 
                            As the courier was shipped on 31-1-19 I recieved it on 8-1-19 at 6:45 pm after complaining DTDC thru Facebook messages & i should thank consumer complaints for helping me out in getting my courier...thanq
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            On 5th february, a purcel was sent to us from mumbai.the purcel was not received to us yet.we called cutomer support number of DTDC.but they did not response our call
                            our consignment number is M73178068
                            OUR CONTACT NUMBER -[protected]
                            Parcel not received...parcel mumbai se mansa(punjab) nikla h...but track krne pr bathinda(punjab) dtdc office me pda dikha rha h last 4-5 days se...
                            dtdc bathinda vaale agents baat sunne ko ready nhi h...parcel urgent h.
                            pls resolve it as soon as possible..
                            track no--m73294533
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                              A
                              Avenu
                              from New Delhi, Delhi
                              Feb 8, 2019
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                              Address: 431001

                              Dear sir
                              Our consignment number is d47998357 book on 24 dec 2018 to rspl aurangabad unit but our consignment not reached destination till date. One more thing where is my consignment and save or lost. When we track our consignment it shows a massage "in transit" but never shows the where is my consignment. Please resolve our problem and gives us information
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Parcel booked at 18 Janaury to Bilaspur still not delevered on 2 feb
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                                HARE KRSNA
                                from Kolkata, West Bengal
                                Feb 7, 2019
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                                Address: Hooghly, West Bengal, 712258

                                Hi there,

                                i'm visible disappointed and irate on the ongoing issue. Parcel was booked and it was supposed to be delivered to addressee in coimbatore. Parcel containing saree.

                                Tracking no- k16803738

                                the current situation is that the parcel is undelivered and the whereabouts of the parcel is unknown. If any parcel can't be delivered then it's utmost responsibility of the courier company to send the parcel back to booking office so that the person who booked can get it back however nobody knows where is it

                                is it stolen??who will take the responsibility ??? this is what we except from dtdc??

                                i want the parcel to be searched and be shipped to booking office. If not then please refund the money as it was containing a saree and as u know clothes aren't free. It cost something. Right???

                                dtdc franchise who booked this parcel already lodged complaint but to no avail

                                pls look into the issue at the earliest and resolve my issue at the earliest otherwise i will move this case to higher authorities if not here then https://pgportal.Gov.In/ here

                                thanks
                                harish sharma
                                [protected]

                                pfa
                                address
                                images of complaint and tracking no

                                to,
                                latha kalingarayar, 102, sms padmaja apartments,
                                sivaram nagar,
                                trichy road,
                                coimbatore 641045
                                tamilnadu
                                mob [protected]

                                from,
                                kavitha vijay
                                [protected]

                                previous complaint no- #13526851
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Linda Chan
                                  from Ernakulam, Kerala
                                  Feb 7, 2019
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                                  Address: 682030

                                  Very irresponsible people.. facing issues many times.. my courier is at office from past two days..but no one is willing to deliver.. whenever i call they are speaking in a very harshly saying that we dnt have people and all.. they delivered courier in my same flat same day but didnt deliver to me.. when i spoke to them regarding this, they were talking very rudely .. all the other courier services are far far better than this.. these people don't want any customers.. they called and asking us to come to office and pikup the delivery which is not possible for everybody.. if they dont wanna deliver item, then y would they open the office and named it as courier service. I am fedup calling and waiting them.. the worst people i have ever seen and worst courier service DTDC, ernakulam, padamugal road, palachuvad..
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    S
                                    Shubhty
                                    from Delhi, Delhi
                                    Feb 7, 2019
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                                    I placed a courier on 23january, 2019. Today is 7th february, 2019. 15 days since i placed the courier but it has not reached since. I am calling every contact number of dtdc but they are not responding. I also wrote two e-mail but even they went unanswered. Ad it is a very important document. My shipment is from delhi to kinanur himachal pradesh.
                                    The company has deceived me:
                                    1. Even after 15 days my courier is stuck in shimla.
                                    2. The destination is kinnaur, himachal pradesh but on the tracking page it is displaying mandi, himachal pradesh.
                                    An urgent resolution is desired.

                                    My consignment number is
                                    (Z[protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    I have booked a courier delivery service with dtdc services they have deliver the article broken. They have already charged extra for handling with extra care.
                                    my consignment number is:V51845052
                                    it is dtdc services
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                                      Sadhana Srivastavaa
                                      from Delhi, Delhi
                                      Feb 7, 2019
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                                      Address: Jhansi, Uttar Pradesh, 284003

                                      1. I would like to bring undermentioned to your knowledge that i have booked a photo frame (Size 20 inch x 30 inch) on 29 jan 19 from jhansi to bengaluru (Delivery address:- shubhanshu srivastava, paradise enclave, 29, flat no -402, 5th and 6th cross,, sbm colony, brindavan nagar mathikere, bangalore, karnataka-560054). Photo frame was found to be broken at the time of delivery. The same was corresponded by my son through e-mail but no action has been taken till date. Dtdc invoice and images of broken are placed at enclosure to this letter.

                                      2. The cost of the photo frame along with photo was 4000 rs and the delivery charges for the same was 400 rs. Since the photo frame was damaged during transit the total amount of 2900rs should be paid to me.

                                      3. In view of the above, it is requested that the amount mentioned at para 2 above (2900 rs) should be paid to me by dtdc express ltd immediately.

                                      Yours sincerely,

                                      Sadhana srivastava
                                      (Mob no. [protected])
                                      Email id:- [protected]@rediffmail.com
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        shank1984
                                        from Sagar, Madhya Pradesh
                                        Feb 7, 2019
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                                        Address: 560064

                                        I booked a consignment from Gwalior, Pinto park DTDC branch, Consignment no. G90316593 on date 29/01/2019 to Banglore. The consignment was having 1 treadmill and 1 multiple gym machine and when DTDC guy delivered it at Bangalore address on 5/02/2019 treadmill was badly damaged. mr. reddy (who received consignment) told them to take back but they denied to take back and then I informed at booking office at Gwalior branch but they too not responding well, please resolve my issue, damaged machine images are given at Gwalior office at the same time and I can mail you too. please call me or mail me back asap you can.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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