DTDC Courier & Cargo Complaints & Reviews

I have booked dtdc plus courier service with consignment number (V[protected] on 18th January 2019 (Friday).
The same was supposed to be delivered on next business day 19th January 2019 (Saturday) as assured by them and as per policy of dtdc plus.
However it's not delivered on 21st January 2019, with a comment of "door is locked" on tracking website.
They were supposed to call me on the provided contact number but I didn't receive any call from them.
Request you to please help me and do the need full

Sir,
from dtdc courier office kudithini, bellary (dist) not delivering letters to kpcl btps plant, always over phone from dtdc office kudithini calling customer over phone asking them to to come and collect posts.
Then why customer giving service charge to dtdc?
so many times i asked, dtdc office regarding delivery of posts to kpcl plant still no improvement in service.
Hence advice to your staff to improve service otherwise your loosing customers.

I have raised a complaint regarding my shipment (F[protected] missing. It has been more than 45 days but still there is no reply! I have spoken to countless managers and higher authorities, even in south regional office and surprisingly no-one from head office also have taken responsibility to resolve the issue.
I even posted in their facebook page and still they haven't done anything about it. It is very surprising that a company like dtdc is being so unprofessional. Posting the issue here so that others don't go through what happened in my case (Lost extremely important original documents). I am now forced to take legal route in a hope that dtdc responds to that.

I have booked a parcel from bangalore to dimapur on 31st of december 2018 (F[protected]. On 2nd of january 2019 it was showing as out for delivery. After a week, the person from the dtdc dimapur called my friend and told that the parcel will be delivered next day. But they didn't deliver. When contacted they told us that the shop is closed. And now while tracking, it is showing as address incomplete or wrong.

I am trying to call the customer care number and no one is responding. No response to mails also.

Somebody please help me for delivering or atleast returning the parcel.

Thank you.

The package was given on 17th to dtdc in golaghat, assam. They said it will be delivered to the destination (Bangalore) in 2-3 days. It's 21st and still the package has not yet been delivered. On tracking the consignment, we found that it reached guwahati, assam only on 20th. We don't understand the delay in this. People in dtdc office are still having the laid back attitude. How is dtdc transforming it's courier service? How is a customer happy with such kind of a service? Is dtdc customer centric at all? Apparently, the package had all the bihu food items but because of this delay may be won't be even able to get the items in fresh state. Very bad service

Dear sir, a shipment was booked on 14.01.2019 from gurgoan to mulbagal, karnataka. The consignment number is z83895424. When we tracked online it is surprised to note that the shipment was at bangalore hub for 5 days from 16.01.2019 to 20.01.2019 and forwarded to mulbagal on 21.01.2019.
The courier service in mulbagal also never delivers to the given address instead the customer has to give them calls to verify whether the courier reached or not and we have to go and collect.
They never bother to deliver the courier. I wonder why these courier services are collecting fees when they are not delivering to the given address and failed to deliver within the time. What is the use of booking a courier when they failed to deliver in time. Please take action and intimate us the disciplinary action taken.

My mother sent a lot of valuable things by courier through dtdc from jamshedpur to hyderabad.
My address in hyderabad is ayappa society, madhapur.

The package was sent by 28th dec from jamshedpur and my mother mentioned my contact number and address correct and the package was delivered to an unknown address in gachibowli, hyderabad on 2nd january 2019.

Nobody contacted me before delivery and the shocking part is i did not sign hence i'm not sure why was it scanned to delivered.

My consignment number is k16190464.

My contact number is [protected] and my email is dipayankundu.[protected]@gmail.com

Please help me get this package as it very valuable and important for me.

My mother had sent me a lot of valuable stuff from jamshedpur to my hostel in hyderabad before december 31st on priority and it was delivered to an unknown address on january 2nd. Without my sign and information.
My address is in ayyappa society, madhapur and the package was delivered to an address in gachilowli. Noone contacted me and i'm wondering how did they scan it as delivered when i did not sign neither was informed over the call.

Please help me, this is a valuable package sent by my mother and help me get it.

It is highly offensive when the courier wasn't even recieved at the given address and falsely shown delivered in the tracking page. My order was k16934064 to be delivered to udupi before 19th and it was seen the dtdc guy didn't even make a call to my friend. After i filed a complaint it was falsely shown delivered to the address while my friend didn't even recieve the parcel. I have always used dtdc for all my couriers but this is the first time when something so inappropriate has happened where the parcel wasn't even recieved and shown delivered at the address. I want the dtdc office to get the parcel and deliver to the given address to the person concerned by at least giving him a phone call. I hope my trust is not broken this time.
Have a good day

I received a call from dtdc personnel on 29th dec (Sat) that i have got your package. Since, it was an off in our office, i requested him to deliver it on 2nd jan. And he was fine with it.
The package was to be delivered by 2nd jan, but god knows why it has been rtoed as per the status on dtdc tracking with an additional update that address was incomplete.

I have been trying to contact them, but everything in vain.
Its been almost 3 weeks but couldn't get any update from either the seller (Pikbuk) nor from dtdc about the package. Mere waste of time and money.

I have ordered products from a seller n she handed over the parcel to the dtdc courier service n after that they never delivered my parcel n now they are saying that the parcel is missing or lost n they r not responding to my complaint n till now i haven't recieved my parcel.. The amount of the parcel was 2600 n it was prepaid i want my money to be refund or i want my parcel to be delivered
Suprita sharma
Ac no.[protected]
Ifsc code. Alla0212833
Branch. Gondia
Allahbad bank..

Respected sir,

With due respect i beg to state that in the day of 10th dec, 2018 i gave a document to dtdc for malda, unfortunately the receiver can not receive the document. So that dtdc returned the document to siliguri.

Till now i do not get my documents back

Every time they harassment

I went dtdc office several times but they did not help me

Please help me

My dtdc tracking id is —

Tracking id = k30145406
Date of courier= 10.12.18
Place= city plaza
Sevoke road, siliguri

Regards,

Abhi

[protected]@gmail.com

Dear sir/madam,
A parcel has been sent from paloncha to hyderabad on 11th january 2019.
Tracking number of parcel is h12481002.
It was my online return order to amazon seller seriveces pvt. Ltd. They said item was not receiving. But in dtdc courier site the item was delivered in 17th january 2019. About this i argued with amazon higher authorities, they said please submit proof of delevery.

I request please send me a photo of proof of delivery at [protected]@gmail.com. As fast as possible.

Regards,
K. V. Sunil kumar.

It's urgent.

Hi, my complaint is regarding the missing pieces from my consignment holding the reference no. N97088275. The consignment was sent from new york on 22nd sep 2017 and reached the destination i. E ooty on 28 sep 2017. I learned about this online complaint filing method from a friend recently, therefore i am writing you this with very positive hope. I have the proof of where my pieces went missing from the consigment. It was in delhi where my consigment got opened up and few things were stolen.
Following are the list of things that went missing from my parcel
1. Two wrist watches (Male and female)
2. One pair of shoes, skechers women

I sent my courier on 3rd jan 2019 and the courier man gave me dtdc slip and told me that he will deliver it by 4rth jan... I asked his contact no... He refused to gave... He said track your courier through this consignment no. Z85608896... But till today its not delivered... I called there they also did the same... They said ma'am we are doing but yesterday they also refused to help me... I want full compensation from them...

I haven't received my dtdc courier with the consignment no.:k16920466 but the status is showing successfully delivered.

It had my bank atm card and other important docs.
Receiver name is shown as security guard but no name or any contact number.
When i checked with the security they said they haven't received any.

Also, if it was supposed to be delivered to security, i should had received a call saying he is handing over to security.

I got no any calls despite being available at my house whole day.

Our supplier was booked above mentioned consignment on 16.01.2019 from bangalore which is not yet reached to my place - dibrugarh, assam.

On tracking we have found that the above item reached guwahati on 18.01.2019
(19:11 hrs) and it is showing no movement from there.

We had been to your dibrugarh office today morning, they assured us delivery by tomorrow
Morning, but now they have informed us the above mentioned materials still lying at
Guwahati which could not be uploaded for onward transit to dibrugarh.

Please note that these package are having mementos for a program which will be held on
Tomorrow morning, but due to negligence of your guwahati depot we have reached in a
Difficult situation.

Now we are requesting you to necessary step so that we can get it from guwahati by
Tomorrows available flight.

Thanking you

Awaiting for your quickest response

Regards
Suparna bagchi
[protected]

I sent a parcel through express delivery (Dtdc) and the component inside has been damaged. I also asked a hundred times if it would reach carefully and the dtdc center personnel said yes. I was heavily charged and received distorted packaging and product.
Very disappointed with dtdc and i demand for a reimbursement of my money towards damage of product.
My tracking number is : v49858424
My phone number is [protected].

My courier wasn't delivered to the address given. The dtdc guy didn't even give a call to my friend. Even though the number was provided. Consignment number is k16934064. My friend had to go all the way to collect it from the dtdc office today but it was closed. It is not possible each and every time to personally go and collect the items delivered through dtdc. Please make sure someone delivers it to the given address and give a call atleast to my friend if he's not available at home.

Consignment (Herbal health protien powder cost of consignment rs 7000/-) weighing 2.170 kgs not delivered yet tracking number b60690388 sent on 16/jan/2019 @ 10.30 am. When called to dtdc contact number [protected]. One mr sudhakar spoke and told the consignment not yet delivered and will be delivered on monday, he mentioned it was broken due to non packing properly and was not able to give proper reason of the status stating it will be couriered today evening.. Today it is on 19/jan/2019.. When i call for enquiry of consignment.. The packing was done after packing the ownder verifed sitting somewhere via cctv as the boy who was there in the office showed and confirmed the owner viewed the consignment via cctv. Kindly check the cctv footage and take action for mis appropriately handling consignment again opening and manupulating the consignment.. I do not understand what service they are delivering, i asked to share the picture as a courtesy i was expecting he would have called me as i had writtern my mobile number ([protected]) on consignment. The consignent was suppose to get delivered to my friend mr kirthikant in hyderabad and who is travelling on sunday morning to sweden.. The consignment was given on 16/jan/2019 promised of delivery within 48 hours still in bangalore office only.. Pathetic service the cost of protein drink which was sealed and viewed by the owner and confirmed after that only packed in dtdc courier office only.. Bill paid and receipt given for rs 505/-.. Please view the cctv footage at b/w 10.00 am and 11.00 am on 16/jan/2019.. Due to non delivery of consignment in time. Pelase take action and cancel the contract if needed.. This is really disturbing and i would have opted for post office delivery for less cost and peace.. I have transferred consignment from uk to india using dtdc services never had faced this kind of problem. I think this is a beautiful lesson from dtdc courier as the consignment will be opened and stolen during transit and never gets delivered. Please view the cctv footage and take necessary action.. It is really a big loss and energy loss talking, tracking and seeking answers for consignment.. If dtdc really cares for the cusotmer, kindly track and revert back to me, so that i can provide the sweden address to transfer with free of cost due to dtdc courier dealer not handling the consignment properly.