DTDC Courier & Cargo Complaints & Reviews

Dear sir,
One important consignment number H[protected] booked on 28.09.2022 from Vedayapalem, Nellore to KOKAPETA, Hyderabad and on tracking it was reached to DTDC /KOKAPETA on 29.09.2022.
But the consignment not delivered to the below address.
The same was brought to the notice of DTDC/KOKAPETA /Gachibowli as well the DTDC complaint cell through various emails but all are in vain and the DTDC is not taking any action about my complaint.
Hence I urge the officials of consumer cell to take serious action against non delivery of my consignment (which is to be sent to USA )and non response of DTDC officials to my complaint.
Regards,
URV RAMANA RAO, Ex.DGM, POWERGRID
Address
POWER WELFARE SOCIETY,
Seven Hills Appartments,
Flat no:C2-1809, Financial district, Appa Junction,
Near Narsangi., KOKAPETA
Hyderabad-500075,
Contact number-[protected].

I sent a parcel from Nashik to Delhi on 30/09/2022.The promised delivery date was 03/10/2022, but the courier has still not been delivered.
Tracking number: P62611606.
Worst experience, It was a very important and urgent book, I had to suffer a lot due to this courier company. If the book is not delivered by tomorrow 05/10/2022, this will be my last parcel with this company. I can't trust them now in the future.
Deliver the book by tomorrow at any cost. Its very very urgent.

Hi
Previously i received many orders delivered from dtdc to my address at balapur hyd 500005, bt now while tracking my other order it is showing non serviceable area dir as status
Y it is showing like dat wen will will i recieve my courier

I had booked my courier on 22nd of sep which is suppose to deliver my parcel by today where there is no phone call or any update they had updated in their portal as Door closed which means i am available when they reach us but no such thing happened when i try to contact them through the official contact number its switched off and where non of them answered nd no one take initiate to help us on this. and only this courier which make us to collect the parcel even in case of Door step Deliver. its totally a mess up with this courier team. no proper information nd there never minds on the customer satisfaction. my first experience is totally worst with the DTDC courier team

I initiated a delivery package from Bareilly, U.P. on 30 Sept 2022 to Noida, U.P. It consisted of very important medical prescriptions which were urgently required for me. I opted for an urgent delivery method which cost more than the standard delivery method, The package was supposed to be delivered by 1st Oct 2022 still I don't have a clue where my package is and customer care was not able to solve my problem or respond properly. This whole scenario cost me huge losses, mental health, and serious inconveniences.

I lost a part of my family heritage due to callous packaging done by the courier company. All pieces were bundled together and the bubble wrapping was done. Each piece should have been bubble wrapped- that's the standard norm but the crockery pieces were put together and then the bubble wrapping was done from outside. Due to this I was left with 4 pieces of crockery from a parcel of 15 kg for which I paid Rs 3000+ 250. No response to the complaints.
I didn't expect this kind o[censored]nprofessional attitude from DTDC
Shikha Sharma

Tracking no
m22811884

its been almost a month
this package goes back n forth

never reached port blair
pathetic service

It's been almost a month
PACKAGE STARTS FROM KALYAN
GOES TO MUMBAI
THEN TO KOLKATA

AGAIN BACK N FORTH
FULL TIMEPASS

ITS NOT Reached PORTBLAIR
tracking number M22811884

Somebody help me

Hi

My tracking no. M10257570 was wrongly updated as Not Delivered(RECEIVER NOT AVAILABLE-(CIR)).
I was at home all the time and no one called me.

This is 5 instance of status wrongly updated from DTDC.

Kindly instruct your delivery person to always call the person

On 30th September 2022 I received a call from DTDC courier that I have been received with a parcel from the company I'm currently employed, also they said they will be delivering my order within 30th evening, today October 1st 6pm, I still didn't received any response from the firm on my delivery parcel. What if my parcel contains any important medical substances. What is the meaning they are not delivering my parcel on time and not responding my need either. ]!] I should have reach my reach my company directly, why should I rely on them?

I got a call from dtdc la- piazza, hirapur, dhanbad
They purposefuly declined to send my parcel to me n wrote parcel re-routed
When i came to their shop to collect my parcel
I was harrased n was send to other outlet .
From there again i was sent back
N here, Mr saluja purposefuly harrased me n refused to give my parcel.
He told me to collect from main office.
Reference no X83769440

My Courier not yet dispatched by the dtdc after multiple follow ups they shows the status on yesterday that out for Delivery but i not received my consignment yet and officer of indore branch didn't response properly of A. B ROAD BRANCH and i also email to them for my issue but didn't recieved a single reply from them. There is my important documents but they are not provides me yet too much Pathetic services provided by them Very Disappointed I also attached My Tracking ID for Reference :-D50289931 Hope i got resolution as soon as possible Thanks In Advance.

I have ordered 3 potted plants which were supposed to be delivered via DTDC. The courier agent called me and refused to deliver at my doorstep, which is 3rd floor apartment and instead asked me to come down and take the products from his convenient zone. Mind you it is late evening at 7:00pm and I'm a female. Since the items were quite heavy for me to manage alone I insisted him to come to my 3rd floor via elevator. To which he threatened me of delaying and cancelling my prepaid order if I don't obey his instruction. This is extremely rude and inappropriate on the part of the courier agent and I want strict action taken against this person.
Delivery ID D[protected]

I have given a consignment number K57019398, the picture of the same is attached herewith by an online seller Gargi Mishra from Rajarhat Newtown area through one of your franchise, 2-3 weeks back. Today 28th Sep 2022 when i was checking the same it is showing different destination. How is this possible. I guess a huge fraud is going on. Please i request you to look into this matter urgently.. Till date i have not received my product ..its...

Was showing out for delivery since yesterday but no one called for delivery and today it's showing office closed and door locked and CIR AWB NO D 24051895...

My steel trunk with track id D24573388 was supposed to be delivered till my address in nabagram, but the DTDC branch of berhampur is not doing it instead they are asking me to come and collect it from them. I had clearly told and confirmed before booking that it would be delivered till the address mentioned on the package. It is very wrong on the company's part to treat their customers like this.

I Ravi Kumar had sent biscuits if Karachi bakery from kamlanagar branch booked to greater Noida on 22/9)22
Today it reached them with two boxes of exclusive biscuits fully empty and three half eaten
My friend a retired army colonel has sent me the pics
What is your answer
Need arises u will file a complaint and consumer forum here at Hyderabad against DTDC

Hi,

I had opted for speed post delivery of some urgent paperwork on 23rd September evening from Bangaluru. I was informed that it will reach Kolkata and be delivered by Saturday evening.

The tracking number - E76849222. Saturday evening I get a email stating that attempted delivery but failed. Neither me or my father (to whome the package was being delivered) got any call from the delivery person. I don't know what kind of attempt was made.

After choosing a speed post service and paying ₹400 to mke sure the paperwork reaches on time my father had to visit Rajarhath distribution point office to collect the package himself on 25th (Sunday) morning. If you know Sunday is not a operational day for you guys, how could made such a casual attempt to deliver a EXPRESS DELIVERY!! How callous of your company not to understand the importance of a service you are providing. The next attempt would have been done Monday evening.. If I had that amount of time for the package to reach Kolkata why would I have choosen a express delivery option????

If you are not willing to actually give a service don't fool people into paying you for a service which ultimately they won't get. Understand the importance of such a service before you handle various people's important packages..

For online purchase, the package (with Tracking No. D[protected] has reached the destination city (Hyderabad) on 14/09/2022, and today is 26/09/2022, but still the package not delivered. Have called DTDC customer support 2 -3 times and raised the concern or ticket but still nothing happened. Not sure what kind of service DTDC is providing.?
By this time, I would have personally carried the package and travelled to Hyderabad to give or deliver the same to the destination address.
DTDC is simply sending or re-routing the package to their own hubs, Shamshabad to Mehdipatnam to BasheerBagh and back to Mehdipatnam to Shamshabad starting from 15/09/2022 to till date.
Called their customer support multiple times and mentioned the names of all the nearby areas/ location within 0.5km from the destination address.
Attaching their complete tacking,

I have ordered 2 soaps from Rathira Ayurveda (Order #[protected] on 31-Aug-2022. They sent the soaps in DTDC courier (Tracking #D[protected].

DTDC people updated the courier status as delivered on 14-Sep-2022 but I did not receive the courier yet. It was OTP based delivery. I did not provide OTP to anyone and no one called me for parcel delivery but they updated the status as delivered without delivering the parcel. I have raised complaint to DTDC and Rathira Ayurveda but no response from them.

Kindly help me to resolve this issue.