DTDC Courier & Cargo Complaints & Reviews

[protected] My consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer. Its your duty to ask the customer if you are not getting the address and I provided very clear address. It's very urgent. please deliver it as soon as possible or contact the receiver. we will pick up from your nearest office but please don't return the consignment....

I Have sent a parcel to hyderabad on August 19 they just stole my parcel and fake reasons for not delivery. Didn't return my parcel also everyday I call to customer care. They won't pick my call. I need to find another phone number to make a call. They say same reason everytime. Customer service and the courier company both are very irritating. The customer service executive are saying if you don't get resolution why are you calling everyday....

DTDC Courier Tracking number is K57174649. This consignment is booked at Dharmanagar, Tripura for me to receive an invoice through courier at my Bangalore residence. On 22.8.2022 it was received at dtdc yelhanka faility and later it has reached HBR layout facility from where it was supposed to deliver to me on 5.9.2022. However, tracking shows that "Receiver not available to deliver which is wrong as I am working from home and available here...

The stupidity of customer care employee Mrs. Prasanna at Hyderabad misguided us. The parcel of 21 KGs to USA was collected on 30.8.22 at 3pm. She said that it would be sent on the same day night or next day morning. Instead, it was laid on at Begumpet branch till 2nd Sept. Literally 3 days were wasted. She is totally unfit for job and all nonsense things and promises she made just for money of Rs.14000. It is reached in the morning today...

Git the shipment in broken pieces from.mumbai to Albany .we need refund for the same as we also paid for package and received the item in bad shape...

Hi
I have two tracking numbers with DTDC for which i should have received two courier packages but i have not recieved anything. I have called the customer care and also have visited the head franchaisee in Hadapsar but nothing seems to be helping.

For tracking # R48896744, it shows out for delivery since 3rd Sep
For Tracking#D48967503, its shows delivered but i have note received the package. When i went to...

Respected Sir/Madam,

We have send 8 courier from Grampro Distribution Services, Nagpur to other places as of June 2022.But the product is not reached to the customer end, After several follow-ups I didn't get any proper response from their end.So i went to their respective regional office for clearing the issues as of August first week and they assured it will clear the issue within 2 days, and also I instruct them to return...

Consignment no - D15579671 with ticket no - 3548289:
So far no information about the shipment. Almost one month completed, poor response from everyone & Wrong information provided in Tracking like " (RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR)) ". I have made almost 100 calls for this issue, they even not attending the call, really got depressed because of this. I need my package & they have to pay for my depression because of...

The parcel send from Ghaziabad on 31August has not reached Kochi in the given valid address. Not even a call to the sender or the receiver . In the shipment tracking, just mentioned Not delivered office closed/door lock . what is the meaning of it ? courier no is D23042451
please look to the matter and reach the parcel at the earliest...

My courier is lying and is not picked up from the source.
It has been 6 days and everytime it shows pick-up not ready.
D[protected] is the AWD number, please look into it....

Dear Sir,

I have to report about an incident which is causing me a lot of mental stress. I booked a package from Chennai to be delivered to Unnao, U.P. by land. The expected date of delivery was by 20th August but we never received anything. We reached out to the DTDC agent in Chennai through which we booked the package and got to know the package was destroyed in a fire accident in the lorry carrying the package. We felt...

Recently I order a product through Furper and they said they will send it through DTDC courier ( The tracking id - I[protected], and I live in Bagdogra, Bhuttabari. Now when its time for delivery it says this " Receiver Not Available ( CIR) . I was home the whole day, they didn't even gave a call and now they're saying that I wasn't home. At evening I even checked my nearest DTDC office but they said they haven't got any packages. Which means...

This is reference to the order with DTDC tracking no. I53081751 which was undelivered. The staff (lady) with Mobile no: [protected] @DTDC Mudinepalli of Krishna District of Andhra Pradesh is very rude and impolite in her behaviour and is commanding the customer to step to the DTDC service centre to collect their respective parcel. Furthermore, she is still stating that the DTDC courier [protected]@ Mudinepalli has no delivery agents and keep on...

Dear,

kinldy arrange delivery on urgent basis, as its already delays, kinldy help get it dleivery today .....

My courier with tracking number B12769513 is wrongly delivered to some other address which we don't know. Currently, it is marked as delivered and the receiver's name is shown as "Monoram". We don't know who the hell he is.
I was told that the OTP will come before getting the parcel delivered. How can your delivery guy deliver without the OTP.?
Find it and deliver it asap at correct address....

Dtdc dhankawdi branch have given false information about my package and later gave false commitment of delivery leading me to face loss of buisness...

My courier was booked on 1st of September from Dhanbad to Mumbai Pincode: 400101. the courier guy didn't dispached i on the same day, so i called him on 2nd of September and he dispached the product on 2nd.
I was tracking the product, the on 3rd of September it is showing the status as delivered. As per the dashboard the product delivered in Andheri DTDC.
The destination pincode was of kandivali. so how the product got delivered....

Courier didnt delivered and not giving proper response
i didnt received any calls and i was keep on calling to the customer support
whenever i call them they says it will deliver today,
its send on 26 aug-its delivered on 29,
i was an payment CHQ 75000/-,

how do i get the proper response...

I need to change the address to another place.
I've entered the address but no one is there to pick it up in that address.
Kindly help me to change the address...

I am Debabrata Dutta, my house is Sonamukhi, my one courier K39631804 came I went to pick it up at dtdc sonamukhi fr point, I was told today 1st September 2022 at 7.30pm it will not be delivered today nor will it be delivered tomorrow 02nd September 2022 12noon, no any reason I contact Bankura DTDC Head Office their all They called me and told me to give the phone to Sonamukhi Dtdc office staff but no staff of Sonamukhi Dtdc fr Office picked...