DTDC Courier & Cargo Complaints & Reviews

Consignment no showing invalid

Tracking ID - D50209462

No delivery man came or called, and now current status showing is Not Delivered(RECEIVER NOT AVAILABLE-(CIR)).

Such unprofessional behaviour from trusted brand like dtdc is not expected.

Hello Complaint Cell,

I am Nisha writing this message to inform you about the irresponsible and the worst service offered by DTDC courier nearby me located at Neendoor, Kottayam, kerala.

On last thursday dated[protected], my nearby DTDC courier guy called me from the number [protected] and informed that they have got the parcel for me and will try to deliver it on the same day. But they didn't deliver it. I waited for next 2 days, and on saturday[protected], I called back them on the same number and they provide another number like [protected] to contact and I called the above number, and they replied they will try to deliver on monday. As today is Monday, I called the same 2 numbers, and they replied they will try to deliver on evening.

I have been waiting for my parcel for the last 5 days, as it is held by the nearby DTDC courier office (their office is just within 1 km from my home), they are irresponsible in delivering my parcel.

My Order details as follow:

Order ID:201577
Order Date: October 6, 2022
Shippd on : October 7, 2022

DTDC
H42230235

This is not the first time, this DTDC courier, located at Neendoor, Kottayam is offering the worst service towards me; this is the 4th time I am facing the worst service from them. For the last 3 times, I went to their office and collected my parcel as they were refusing to deliver at home, my home is just within 1 km from their office. In all the previous cases, for all parcels I had paid extra delivery charges for home delivery. But these guys didnt deliver the parcels.

So kindly do the needful to get my parcel at the earliest. I am going to complaint to the consumer court also.

Thanks,
Nisha.

H42369072

I sent a parcel with two sarees from Chennai to Hyderabad and it was delivered in poorest condition.

Very disappointed I want an action to be taken against this.

Let me know what options I have.

DTDC Track id: C10945924.
I faced problem with DTDC courier that They ate not delivering my order and saying have to go and collect parcel from office which is 10km far from my home.

If my area not in serviceable location then why order booking accepted and took the charges.

All E-commerce sites eBay, flipkart, amazon...doing home delivery in my area why not dtdc that to after taking charges.
Please do needful.

Product (Tracking ID D[protected] is
not delivered but is held at viyyur office (thrissur).
The site shows delivered at tracking website (https://www.dtdc.com/tracking) even though item requires OTP based verification at delivery

DTDC not delivering the product and is held at the office.
Every time they say their delivery boys are at hospital and cannot be delivered.
But status of the item shows delivered at their site

This is issue with the DTDC couirer service.

Hi Team,

I have couriered Client Laptop from Kadur DTDC center to Bangalore Accenture office on 14/12/2021 (PFA). In Feb 2022 I hear its been in Transit to Return, But till now I have not received the Laptop.
With multiple follow-up’s also I’m not getting any update on my Company Laptop. Please help to get this LAPTOP ASAP, I must return this LAPTOP to...

Consignment no is T15030532

Consignment is shown as delivered successfully but the receiver has not received it yet. I request you to kindly look into this matter as soon as possible as it was sent to Punjab national bank, LIC building, Shiv chowk, Sri Ganganagar, Rajasthan-335001

Had an important courier but neither did they call the recipient even once nor did they get the order delivered although the address mentioned was totally correct and when i tried calling their phone is always not working, contacted headoffice but got no resolution at all

The package D25496511 shipped at 5th sept . And the last update is at 6th oct after that am not getting any single help or update from DTDC CR or from the portal.

Please help.

Thu, 06th Oct'22|14:41 Hrs Processed & Forwarded From Hub Cochin Apex Guwahati Lakra Apex
Thu, 06th Oct'22|05:39 Hrs Processed & Forwarded To Hub Cochin Apex Guwahati Lakra Apex
Thu, 06th Oct'22|04:13 Hrs Received At Hub Cochin Apex
Thu, 06th Oct'22|01:59 Hrs Processed & Forwarded From Facility Kottakal Branch Cochin Apex
Thu, 06th Oct'22|00:48 Hrs Processed & Forwarded To Facility Kottakal Branch Cochin Apex
Wed, 05th Oct'22|22:42 Hrs Booked At Facility Kottakal Branch Booked To NAHARKATIA
Wed, 05th Oct'22|21:25 Hrs Softdata Upload

I've submitted a parcel which I needed to be delivered to BLR on 30th of September and it's 12th of October today but still the item is not yet delivered and when i call them to check the status they said it's already delivered and they have no idea to whom have they delivered it . It was a precious courier and these people have lost it.

On 6 October, 2022, courier with reference: V75386793 was marked as delivered, but I haven't received it. It contains an important document. This is critical. Please resolve ASAP.

Tracking No. N25248558 has been delivered to wrong person. Request to deliver to the correct person as soon as possible. I have already emailed many times, but No action has been taken.

Hello, My parcel with tracking ID:- C18781090 is deemed as lost in transit in the Tracking portal of DTDC. It was of a great sentimental value. I want atleast a refund of the value on that item....

Product shows delivered but it is not delivered to me nor contacted to me.

Tracking ID number is Z90028788

This is very unprofessional way of providing the service . Please intervene and do the needful for getting me the courier.

My brother send me a courior in dtdc . And he send me the consumer id also . So i try track my courier but it show wrong information, it showing that came nearest dtdc office and out for delivery . Then i visit the office and ask them . They told your courier is just booked in Chennai . If that not came from Chennai then why it showing out for delivery .plz show right information .

And for one mobile courier the dtdc office worker want rs 1400, when i say no they want 700 rupees, is that the chrges style of dtdc courier

For shipment No. P62662506, booked from Pune to Wani. Delivery person asked to collect it from office and refused to deliver at mentioned address. . I request you to deliver as the Delivery Area belongs to the same PIN code he denied delivering and he himself put the remarks that RECEIVER REFUSED DELIVERY(CIR).

Kindly help in this issue.
Delivery Person Contact No. [protected].

Tracking no- D46609045, Delivery have taken Rs. 900 in cash, while delivery charger was already paid.

that time i was not at delivery place.

Kindly resolve asap.

HI, I have not received any parcel on Tracking Id/ AWB number - B94340087. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also.