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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 29

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R
[email protected]
Oct 15, 2022
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H42369072

I sent a parcel with two sarees from Chennai to Hyderabad and it was delivered in poorest condition.

Very disappointed I want an action to be taken against this.

Let me know what options I have.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Sravan Shankeshi
    Oct 14, 2022
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    DTDC Track id: C10945924.
    I faced problem with DTDC courier that They ate not delivering my order and saying have to go and collect parcel from office which is 10km far from my home.

    If my area not in serviceable location then why order booking accepted and took the charges.

    All E-commerce sites eBay, flipkart, amazon...doing home delivery in my area why not dtdc that to after taking charges.
    Please do needful.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Ashok8889
      Oct 14, 2022
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      Not delivering the product even within 3 Km from their office

      Product (Tracking ID D[protected] is
      not delivered but is held at viyyur office (thrissur).
      The site shows delivered at tracking website (https://www.dtdc.com/tracking) even though item requires OTP based verification at delivery...
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      Ashok8889
      Oct 14, 2022
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      DTDC not delivering the product and is held at the office.
      Every time they say their delivery boys are at hospital and cannot be delivered.
      But status of the item shows delivered at their site
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Shwetha_SG
        Oct 14, 2022
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        LAPTOP delivery Issue - D68395006

        This is issue with the DTDC couirer service.

        Hi Team,

        I have couriered Client Laptop from Kadur DTDC center to Bangalore Accenture office on 14/12/2021 (PFA). In Feb 2022 I hear its been in Transit to Return, But till now I have not received the Laptop.
        With multiple follow-up’s also I’m not getting any update on my Company Laptop. Please help to get this LAPTOP ASAP, I must return this LAPTOP to...
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        Anjali_rai
        Oct 14, 2022
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        Consignment no is T15030532

        Consignment is shown as delivered successfully but the receiver has not received it yet. I request you to kindly look into this matter as soon as possible as it was sent to Punjab national bank, LIC building, Shiv chowk, Sri Ganganagar, Rajasthan-335001
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Irha111
          from Srinagar, Uttarakhand
          Oct 13, 2022
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          Address: Alamgari bazar srinagar kashmir

          Had an important courier but neither did they call the recipient even once nor did they get the order delivered although the address mentioned was totally correct and when i tried calling their phone is always not working, contacted headoffice but got no resolution at all
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            B
            Barbie Gogoi7
            from Mumbai, Maharashtra
            Oct 12, 2022
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            Website: www.dtdc.in/tracking/tracking_results.asp

            The package D25496511 shipped at 5th sept . And the last update is at 6th oct after that am not getting any single help or update from DTDC CR or from the portal.

            Please help.

            Thu, 06th Oct'22|14:41 Hrs Processed & Forwarded From Hub Cochin Apex Guwahati Lakra Apex
            Thu, 06th Oct'22|05:39 Hrs Processed & Forwarded To Hub Cochin Apex Guwahati Lakra Apex
            Thu, 06th Oct'22|04:13 Hrs Received At Hub Cochin Apex
            Thu, 06th Oct'22|01:59 Hrs Processed & Forwarded From Facility Kottakal Branch Cochin Apex
            Thu, 06th Oct'22|00:48 Hrs Processed & Forwarded To Facility Kottakal Branch Cochin Apex
            Wed, 05th Oct'22|22:42 Hrs Booked At Facility Kottakal Branch Booked To NAHARKATIA
            Wed, 05th Oct'22|21:25 Hrs Softdata Upload
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Shivanjali.yadav
              Oct 12, 2022
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              I've submitted a parcel which I needed to be delivered to BLR on 30th of September and it's 12th of October today but still the item is not yet delivered and when i call them to check the status they said it's already delivered and they have no idea to whom have they delivered it . It was a precious courier and these people have lost it.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Sharukh Mohamed M
                Oct 11, 2022
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                Resolved

                Address: SHOP NO . 3, Balagere Rd, opp. HIGH LIFE MAGNIFIQUE APT, Devasthanagalu, Balagere, Bengaluru, Karnataka 560087

                On 6 October, 2022, courier with reference: V75386793 was marked as delivered, but I haven't received it. It contains an important document. This is critical. Please resolve ASAP.
                Oct 17, 2022
                Complaint marked as Resolved 
                It was present in the courier office, and they delivered it 11 days late
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  RKSharma463
                  Oct 11, 2022
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                  Tracking No. N25248558 has been delivered to wrong person. Request to deliver to the correct person as soon as possible. I have already emailed many times, but No action has been taken.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    mgmileshg
                    from Kolkata, West Bengal
                    Oct 10, 2022
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                    Parcel lost by courier company

                    Address: Kolkata, West Bengal

                    Hello, My parcel with tracking ID:- C18781090 is deemed as lost in transit in the Tracking portal of DTDC. It was of a great sentimental value. I want atleast a refund of the value on that item....
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                    [email protected]
                    Oct 10, 2022
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                    Address: UF-42, Satyam Apartment, 124A/2, Thornhill Road,, Civil Lines

                    Product shows delivered but it is not delivered to me nor contacted to me.

                    Tracking ID number is Z90028788

                    This is very unprofessional way of providing the service . Please intervene and do the needful for getting me the courier.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    View replies
                    Hi Team,

                    They have dispatched the document, thanks for the support.
                    Reply
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                    1 found this helpful
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                      M
                      Md Nasir007
                      Oct 10, 2022
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                      Address: Bangalore
                      Website: Consumercomplaints.in

                      My brother send me a courior in dtdc . And he send me the consumer id also . So i try track my courier but it show wrong information, it showing that came nearest dtdc office and out for delivery . Then i visit the office and ask them . They told your courier is just booked in Chennai . If that not came from Chennai then why it showing out for delivery .plz show right information .

                      And for one mobile courier the dtdc office worker want rs 1400, when i say no they want 700 rupees, is that the chrges style of dtdc courier
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        NitinKM
                        from Wani, Maharashtra
                        Oct 10, 2022
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                        For shipment No. P62662506, booked from Pune to Wani. Delivery person asked to collect it from office and refused to deliver at mentioned address. . I request you to deliver as the Delivery Area belongs to the same PIN code he denied delivering and he himself put the remarks that RECEIVER REFUSED DELIVERY(CIR).

                        Kindly help in this issue.
                        Delivery Person Contact No. [protected].
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          sunita dhyani
                          Oct 10, 2022
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                          Address: C-254, SECOND FLOOR,

                          Tracking no- D46609045, Delivery have taken Rs. 900 in cash, while delivery charger was already paid.

                          that time i was not at delivery place.

                          Kindly resolve asap.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            vijimuscat
                            Oct 9, 2022
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                            Address: Perambalur, Tamil Nadu

                            HI, I have not received any parcel on Tracking Id/ AWB number - B94340087. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Y
                              Yugal Chettri
                              Oct 8, 2022
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                              My parcel was sended through DTDC to geyzing west Sikkim 737111. although the destination pincode had to be 737111 it's given 737136 and when it reached 737136 its rerouted again . Altho I have my address but the pincode which was suppose to be 737111 is 737136
                              Tracking Id K57953295
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                B
                                Bapusaheb Patil
                                Oct 8, 2022
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                                Address: Chamrajpet Branch, Bangalore

                                My order with AWB D45192040 wasn't delivered to me today. It was out for delivery with OTP but I guess the delivery person decided not to deliver it. It's now showing consignment is being redirected.

                                I need this delivered soon. Someone please help.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  [email protected]
                                  Oct 8, 2022
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                                  Address: Visakhapatnam

                                  Every time when I need to get a delivery from DTDC, the person from DTDC office calls me and asks us to pick our Parcels. They give a silly reason that there is no delivery boy. for one day or once in a while thats may be true but how can all the time the same reason. our house is just 2 km from the office. Why cant they do home delivery. instead of delivering the product, they are warning us to pick the order otherwise the products may get spoiled. Even after raising the complaint to DTDC through customer care also, no action is taken regarding the delivery. The worst customer service ever.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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