DTDC Courier & Cargo Complaints & Reviews

Dear team,

Parcel is booked on the date of 8 december 2018 from mathura and the tracking number is z75038866. While now it is showing that it is delivered to balanagar. I didn't recieve any box parcel. The destination address is bachupally and it shows balanagar delivery. How such a big thing is happen. Is this anh kind of joke or what. Its a important parcel for me and how could you people has been delivered this. While checking whom it is delivered it shows secuirty guard. Neither any security guard is there nor any other person. The address is clearly mentioned then how you people are doing such big mistake. I need my parcel by tomorrow. Without intimating how could you are doing this. Its my mistake only that i go through dtdc, blue dart is far better than you people.

My consignment no is: h84000612. I have sent the parcel on 5th dec 18 and today is 11th dec 18, but it is disgusting to note that it is not yet delivered. This worthless services of dtdc requires how many more days to deliver between two capital cities with less than 300km distance between them? Very worst service.
I was informed that the delivery will take place in 2 days but nearly a week is over and not yet delivered.

Its really unpleasing & unfortunate to register a complaint about the services of your concerned office in Shahabad Markanda. My Associates from Mehsana, Gujrat, (Kesar Road Equipments Pvt. Ltd) had booked a package on 7/12/2018 to deliver against my name Prashant Tyagi for my firm ( Navya Engineers & Equipments), Shahabad Markanda.
The local office is continously building pressure to recieve the package from their office instead of delivering it to my office. They are giving threats of returing the package to origin address if I would not recieve the package. They are also giving excuses that my office address lies outside there covering area.
I request you to please do the needful & help us to get rid of this type of poor services & harrasment from such unrespected service providers.
Enclosed copy of consignment booking reciept along with this complaint.
Thanks

I have sent a courier on 6/12/18 and today is 11/12/18. Courier has not been delivered till today also.. And these people are showing me that courier has been delivered already.. Reciever is also my second office, yet i have not recieved any courier.. Moreover lady present in the office was very impolite and misbehaving and saying in threating language and saying who said you to use dtdc service

Non delivery of air consignment number d47344358 dated - 04/12/2018
Ex kolkata to jodhpur.

Regret no delivery despite repeated remainder.
Consignment reached jodhpur on 06/12/2018 but you have no delivery boy to deliver as per your jodhpur office.

Why should you accept the consignment if you have no delivery boy.
The very purpose of sending parcel is lost when not delivered in time

Await your immediate response

Hi, i am naresh.
I have couriered through dtdc on 27th november.
But its still not yet delivered to destination. And showing status as it is delivered to guntur, but when my friend went to collect it, they are saying it is still in vijayawada. Here is my dtdc tracking number p49031911.

Daily i am visiting courier office, but no use.
While doing courier, they have told that it will deliver in 4-5 working days. Its been 11 working days... But no progress. Please do the needful.

I was expecting a consignmen in trivandrumt from mumbai via tracking id m56961844, which being sent from goregaon, mumbai on 04 dec 2018. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

The tracking details clearly shows that the consignment had reached trivandrum on 7th december itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address...

I had send a consignment with tracking no v51126016, to my girl friend in kolkata
On her birthday using ur dtdc plus service from bangalore. However, it has not been delivered in time. As per ur dtdc plus service, consignment should have been delivered next day only. You have spoiled my surprise and my girl friend's birthday as well. I even contacted and requested the concerned franchise of kolkata dtdc, he was telling my delivery was on leave. If the delivery was on leave, how can the status be shown that the door was locked. This is very irresponsible and poor service. You people have no emotions. Now what is the meaning of sending the gift by dtdc plus paying more money. I want my money as refund.

I m a regular customer of dtdc but from sometime you people are not proving services on time
Tracking id - k16497169
It was shipped from guwahati and reached valsad and the courier boy mentioned that could not find the address then area not serviceable and there already 2 or 3 more couriers were couriered and has reached the client through dtdc before
Why this time
Please look into the matter and send that courier again to the client

We have posted imp docs from hyderabad to bangalore on 5th dev 2018 till today 10th dec 2018 it is not delivered and when we have tracked it says it is delivered which is shocking as it contains confidential docs since friday it's was showing up as out for delivery and later used to update as could not delivered and today it shows delivered.. Shocked with this status as i have not received parcel raised complaint twice complaint# 13228583 and 13220683. Also no response from them too.

My consignment no is z79342474. I was sent an item through dtdc courier from zirakpur branch to kanpur on 05 dec 2018. My material forwarded in quick action and the same is reached at kanpur on 07 dec 2018. But unfortunately, it has kept in same place since three days. It could not be delivered to my addressee till. So you are kindly request to instruct the concerned branch. While in all over india this is very excellence service because i have already previous experience about it.

Dear Sir/Mam,

My docket no. is Z80250351 not yet delivered product and showing in DTDC courier portal that my product is delivered to my office colleagues, Totally falsely claim done by DTDC.
As on the package Clothing and accessories amount 4000 Rs product is there and I need this on urgent basis

Hereby request to provide the details of my product and whom my product is delivered.

Thanks & Regards
Sunil Kumar Ray

We have booked the parcel ag. Doc no d43617421 dated 03.12.2018 at udaipur branch 1711 bhupalpura math, near sant paul school, udaipur, rajastha, to be deliver at durgapur (West bengal) as mentioned address on parcel, since last 7 days i am continually following with the dtdc officials of panagarh, wb & panagarh official following with udaipur dtdc branch offical to dispatched the parcel but as per tracking & confirmtion from dtdc panagarh officials till date my parcel has not been dispatch from udaipur branch & in that parcel my parents has packed some food items which i think now will be destroyed / spoiled. Attached communications of mail for your ready reference.
I want this material within 2 days from today.
— forwarded message —
From: monil chaturvedi
Date: sat, dec 8, 2018 at 5:26 pm
Subject: re: pick up - dtdc - udaipur - most urgent
To: panagarh (New) - mukherjee bazar kf2513

Dear amitav ji
What is this??? Immediately take up with dtdc authorities other wise i have to take other action, so kindly help & deliver the material at the earliest.
Regards,
Dr. Monil chaturvedi

On sat 8 dec, 2018, 17:15 panagarh (New) - mukherjee bazar kf2513, wrote:

— forwarded message —
From: manas ray (Acm - south. Bengal)
Date: fri 7 dec, 2018, 12:11 pm
Subject: fwd: pick up
To: nokia jaipur
Cc: raj kumar rajak, panagarh (New) - mukherjee bazar kf2513, abm udaipur

Hi,
Please help for shipment forwarding, the shipment last 4 days hold in your udaipur branch,

— forwarded message —
From: panagarh (New) - mukherjee bazar kf2513
Date: thu, dec 6, 2018 at 12:20 pm
Subject: fwd: pick up
To:
Cc:, ashish mukherjee area manager north kolkata, somnath // bm-durgapur

— forwarded message —
From: manas ray (Acm - south. Bengal)
Date: wed 5 dec, 2018, 7:27 pm
Subject: fwd: pick up
To: abm udaipur
Cc: panagarh (New) - mukherjee bazar kf2513, raj kumar rajak

Hi,
Please help for booking.. Still now pending customer already shipement handover to your branch at 3/12/2018

— forwarded message —
From: panagarh (New) - mukherjee bazar kf2513
Date: mon, dec 3, 2018, 12:45
Subject: pick up
To: abm udaipur
Cc:

Sir party apna percell deke jayega cn apni mail kar raha hu pl co-operate with paty

Thanks & regards
Manas ray
Acm-south bengal-1
Phone no. : +91 [protected]
Email : manas. [protected]@dtdc.com, web : www.dtdc.com
Dtdc express ltd. Dr. B. C. Roy avenue.
Near vivek nursing home, durgapur - 713201

Myself v srinivasan, i have asked my wife to send important document through your courier sevice from my homtown thanjavur to chilakaluripet andhra pradesh, as it is urgent for me. They told my wife that it will be delivered within 5days but now its more than 10 days poand the courier is still not deliverd. My consignment no is c85931578 date d on 29/11/2018 even i went
To dtdc franchise office in chilakaluripet to know about the status of my courier and responded, the document lying at hyderabad from 03/12/2018 onwards.

Please help me out in this issue.

Regards,

V. Srinivasan
Mob. No. [protected]

Tracking no.- d[protected]th november)
Address - pauri garwhal, uttarkhand
My address - gangtok, sikkim

On 20th november, i had sent a parcel to my family member on the above mentioned address but the parcel didnt reach the destined address. And there has been no sign of returning of the product and when i tried calling, they don't even give a proper response. It has nearly been a month and they still haven't delivered nor retuned my parcel.
I humbly request you to look into this matter and give me a definite response.
Thank you.

Courier person booked my courier for wrong address though given me slip with right address and pincode and now the parcel is untraceable.
With docket number d44886161 written on slip but he put wrong slip on courier with docket number d448859. Booked on 29 the november 2018 for delhi 110015 not reached till date from obra 231219
Containing clothes worth rs 5000
No action taken even after complaining at number of places.

My consigment no. D47242057 which is arrived at noida just near to the delivery address not even more than 10 minutes of way but since 1st december till now its not yet delivered even after calling the courier person disconnecting my call and and telling lie thay pakage is out for deliver what a cheap behaviour which is not expected thats why dtdc is worst ever in courier.
Only charging money and not delivery is a kind of fraud so need my refund back with action on agency.

Dear sir
Authorised service of dtdc in babatpur is very bad my consignment no. Is k30223175 and it is send by kolkata on 28/11/2018 but the consignment is not get yet to me. Suddenly i got a call from dtdc the no. Is [protected] he told me if you want your consignment then you have to come to our office otherwise i will return it. If my consignment is not recive to i will file a case in my police station and also one in consumer cort. This is a local offence.

Courier number v50068898. Sent on 5dec2018. Supposed to reach hyderabad by 6dec2018. Paid inr.1940 with a promise that it reaches hyderabad on 6thdec. Till now it did not reach. Dtdc courier speed categories are bogus and just to lure customers to cough up more money. Courier guy and dtdc customer service are blaming each other and in the middle we are left helpless with no service and loss of money.

We have booked the ecommerce product from vaishali origin to gonda on behalf of the docket number z77629898 & since last 10 days regularly i am trying to get the update on the same but no one is ready to update on the same.

Please check the same & resolve the issue asap.

Attached are the screen shot for more information.