DTDC Courier & Cargo Complaints & Reviews

My courrier was not delivered yet i am applying for the jaipur to mumbai for its been more than 15 days and stil not delivered yet i submit the documents on 22nd november and my tracking number is z77514685. That documents have to delivered as soon as possible its about my job but you ruined it. If my courrier will not delivered in one day i will case a file on your company.

I have given consignment no. M80205094 dated 30th nov, 2018 in dtdc courier office at dhamankar naka bhiwandi and till dated in their website showing received at hyderabad hub and also no status updated on email by their customer care. My consignment is not delivered to icici lombard which contains all original mediclaim papers. Today been 9th dec 18

My documents, (Z[protected] which were to be delivered to kharghar are kept on hold since few days at juinagar sector 1 branch. The reason given is that the distance is too much to cover for them. This is ridiculous and i don't understand what kind of service dtdc provides. It has been more than a week since it was booked from sector 12, dwarka office, new delhi. The docs are important and i trusted dtdc for a timely and safe delivery and now nobody is taking the ownership of the issue. The number provided are continuously switched off. Whom do i talk to help me deliver the package. I am really disappointed with the lathargic and alid back attitude of the company. It is taking the customers for granted. You should stop the services if you cant deliver a simple envelope within the radius of few kilometers.

Tracking no. C85353564, from tirupur to bangalore not delivered yet. Parcel send on 4th december from tiruppur and today been 7th not delivered in bangalore. While tracking its showing in bangalore from past 3 days. They are not gonna delivering today.
Also they are moving goods from one point to another point in bangalore only. Whenever i called the customer they are responding properly

Dear sir
Solanki consultant,
We have booked/dispatched your online order with reference to order no:cu2908ord4150,
Below are consignment details:
Awb/ consignment number
D47572302 carrier name
Dtdc track your order
Order not received
ये ऑर्डर dtdc कोरिउर से बुक हुआ है अभी तक मूज़े सही जवाब और कंपनी की और से संतुष्ट जवाब नही मिल रहा है
Dtdc सही जबाव नही दे रहे है मेरा प्रॉडक्ट ६५०००/- का है

Hi, my name is devanshi and i live inbangalore, my parents sent me a very important courier through dtdc assam. The courier never arrived so i tracked it and it said delivered on the website. When i called the branch which delivered, the manager (A very arrogant, rude and aloof man) came with the delivery boy and delivery list where he showed us the signature which was clearly a fake of somebody receiving the package. On the same list right below my delivery there was a delivery made to my husband on the same day which was received by my watchman.
When i complained they accepted that my parcel was lost or stolen by dtdc but they will try and repay me for my loses but nothing happened. They kept me hanging for two and a half months with hope that they will help me but they were taking me for a ride and fooling me.
Dtdc, koramangala branch run by mr. M is a scam and they are thieves stealing from people who trust them. They said i don’t have insurance so they cannot do anything but what about my parents paying ₹750 for the courier fee? What does that mean? They did not even ask my parents about the content or about insurance while they were sending it.
Dtdc is responsible for making sure i receive my courier and they instead stole it. Dtdc has given out the franchise or whatever to thieves and we are falling prey to their lies.
Dtdc should take actions and do something about it. I am very upset and had to face a massive loss because of dtdc’s negligence.

Dear sir,

With reference to docket number - h84724346/45
Dispatch date - 28/11/18

One parcel with docket number h84724345 has been delivered and h84724346 has not been delivered yet.

Your office says nobody is answering the calls for the address mentioned, the address is wrong. Then how was the first parcel delivered? Now what is the problem to deliver the second parcel when it is to the same address? Why is this parcel showing a red mark in ur tracking system?

I have to digest so many apologies, u make me wait for several number of days and keep sitting on ur apologies.

Is my parcel lost? What action r u taking for it? Will anything materialise in a solution for or only talking will be done?

Your company is making customers suffer - who will bear all the loss for all of this?

Attaching herewith a screenshot of the tracking id.

With best regards,
Gayatri
Chocolate craft club
Vizag

My name is omkarnath i have booked vide dtdc — z70516727 on 26 nov 2018 for (Ram samujh s/o babu ram, gram - ranipur, moja dadaura, thana - shonwan, shrawasti, baharaich-utter pradesh, pin code-271801. Lucknow and head office from baharaich are not being contacted by anybody. It is very importent to reach this courier today. Please send this courier to the date of today as soon as possible.

Sir,
With due respect that I am pranab sarkar from Kolkata resident. One letter book your dtdc courier service on 4th dec 2018 at 12.30pm .the address Is same state that is west Bengal from kolkata to coochbehar. My contain no v49473634.
But up to date 6th dec .2018 not reach.
So it is your service. Please help me.
With regard

Pranab sarkar

Sir,
My party booked my consignment on 29nov2018 from kota to nagpur reference numbers arez78332677andz78332677. These items reached in nagpur hub on 02dec2018. But it is not delivered till 06dec2018. Last status is same since 02 dec2018. Please do the needful. It is for my child education purpose so it is of very urgent need. So try to send me as early as possible.

Hi, My tracking no is M72358661.
The parcel was dispatched yesterday from Mumbai. The destination is Lucknow. I tried tracking several times but it is showing as no data available since yesterday. I am unable to find any update. There is no customer care number also for dtdc.
Tried calling the dtdc office many times but no one is answering the calls also.
Please resolve the issue. Why there is no status on the website?

Worst experience ever. They have declared my package as "lost" after two week's continuous calling them and reminding them to find my undelivered package. I have been asking them so many times, they still don't have any answer and in the end when i told them that i will be going to consumer court for my Jacket they were very casual about and said .. yes you may proceed. Is this the responsibility of dtdc ? That jacket was sent to me as my birthday gift from Singapore and they have lost it that too after telling them to find it out. I can't trust them now. I have attached along the screenshot of the tracking details, but they have no idea where the package is . I want my Jacket as would be filling a case against DTDC now.

Hi, my package tracking number : c86427393
My package reached madurai from chennai on 30th nov. Still my package has not been delivered to my address. They also didn’t update any tracking details till 5th december. Today they updated as out for delivery but still didn’t deliver my package. Have called to them but no proper response and they are not attending the call from my number again. This is so frustrating behaviour. Every time this happens to my packages coming in dtdc. Am so done now. I want my package.

Dtdc very poor service...Late deliver the courier...And charged urgent full price
..And no sense of talking with customer...Please help...I[censored] can..Please improve ur delivery service..Or a refund of money..And wrong status update I.e wrong address mentioned...Which is wrong commitment...Which I cross vitrified with haladhar customer care...Please reply as soon as possible..

Mumbai party booked consignment to meby dtdc before 7 or 8 days, still it is not delivered.
Jalgaon office staff called 3 days back, but there is no action taken by him.
Today myself called him on that number... Person attended phone he told that area is not in our service area...
This is absolutely shocking & harrasing...

This type of service from dtdc not expected.

I had sent one used mobile of my friend to shimoga on 3rd december from mandimohalla of mysore. I got message from dtdc centre as "your shipment v49751866 is arrived at final destination on 4th december morning 8.50am. But till now website shows wrong information as shipment still in mysore. That courier is not delivered. I have tried calling both shimoga and mysore dtdc office persons but they have no convincing answer. They say only what website tracking information shows. Nothing more than that they want to do. Worst service from dtdc. One year back also same thing happened.

Hi sir/ madam,

There was a courier for me which was booked on 30th november with awb no. A42871867 from rajkot to chennai. The courier reached at chennai hub on 1st december which was forwarded on the same day to ambattur dtdc office and was out for delivery on the same day so i waited the entire day for my parcel to receive but on the same day the delivery status was changed as "not delivered due to incomplete address" after 5 in the evening which i noticed on monday and booked a complaint on monday at 9 in the morning. The complaint was processed by guindy office and forwarded to ambattur office on the same day replying that "you will get a call from ambattur office" but i received no calls from them so i myself called guindy head office on tuesday they told me that the parcel will be despatched and will receive it on tuesday itself but the parcel was not delivered. So i again verified the website the tracking status was changed to "returned to facility" on wednesday so i immediately called ho and asked them they gave me ambattur office number and when i tried them they answered me as. "the parcel is returned and if you want the parcel you book it again" they even dont know the reason why the parcel have been returned and i never got a call from ambattur office regarding the parcel held up or return of parcel, even my complaint raised on monday was not responsed by ambattur office they even dont know about such complaint only after my updation they came to know about the complaint. No one takes responsibility over customer parcels or complaints. My second complaint is also unanswered. They never call us for any confirmation. Very worst customer service. All these are due to irresponsible pupil working over there who never knew customer values.

Hi all,

I sent an courier to uk [tracking no: n20490630 ], please find below details on issue.

1. I sent 3 packages whose actual weight was : 54 kg, out of 3 bags one of the bag was having more dimention so they considered 59 kg weight. So i paid 6 kg extra, which wa in total 59 kg and amount is 26980.

2. As courier has oil items for that they charged rs.600 extra.

3. Out of all this 7 kg item was returned to me and the more pack which was having more dimention is not shipped (I think they managed within other boxes due to there shuffling many of my items are damaged).

4. Now your representative is returning only 7 kg amount to me, ideally he should return the extra amount which he took for oil items and bag dimention charges.

I have dropped email to below email ids but i didnot got any response, can you please look into it and update me on priority.

Email ids:

Humnabad bf792,
"branchblr. Gulbarga",
"babu moger (Mgr ops & css jamaica-usa)",
Vinayreddi chinchagandi,
Customer support,
Abm gulbarga,
Sales manager bangalore

My one of the family member book the courier with consignment no D47508137 from Nagpur dated 03/12/2018 with DTDC but till date it is not delivered to my address at Pune, i already drop a mail to dtdc courier and they provided me the case no 13180586. I continuously taking follow up with courier service person but they are not receiving the call and tracking system shows receiver was not available, wherein noone from dtdc courier person contacted me when the courier was out for delievry.

Its 4 days i have not receive my courier.

Kind attention dtdc team,

I have one consignment, number-k16146272, which is lying on guwhati depot since 29th november which is totally ready to be dispatched, till date it's not dispatched, since then i am getting dates that it will be delivered but nobody is giving exact details neither people from dtdc team respond. I have a marriage function to attend and i was suppose to wear the dress what i am going to do now?

You people think that customers are fool? This is not the way to deal with customers, do not take advantage of customers trust and play with them, you will never succeed.
I am going to publish in social media about the way dtdc has treated and also i am gonna tweet about it.

I want a compensation and penalty in return from dtdc along with my consignment latest by 8th december this week.
I am waiting for a revert with details about my consignment that when it's gonna get delivered.

Shameless behaviour from dtdc was not expected, i will ensure not to recommend this worst service to anyone.

Revert asap.

Thanks
Ankita saigal
[protected]