DTDC Courier & Cargo Complaints & Reviews

My parcel was sended through DTDC to geyzing west Sikkim 737111. although the destination pincode had to be 737111 it's given 737136 and when it reached 737136 its rerouted again . Altho I have my address but the pincode which was suppose to be 737111 is 737136
Tracking Id K57953295

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Address: Chamrajpet Branch, Bangalore

My order with AWB D45192040 wasn't delivered to me today. It was out for delivery with OTP but I guess the delivery person decided not to deliver it. It's now showing consignment is being redirected.

I need this delivered soon. Someone please help.

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Address: Visakhapatnam

Every time when I need to get a delivery from DTDC, the person from DTDC office calls me and asks us to pick our Parcels. They give a silly reason that there is no delivery boy. for one day or once in a while thats may be true but how can all the time the same reason. our house is just 2 km from the office. Why cant they do home delivery. instead of delivering the product, they are warning us to pick the order otherwise the products may get spoiled. Even after raising the complaint to DTDC through customer care also, no action is taken regarding the delivery. The worst customer service ever.

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Address: Khasmahal, jamshedpur Jharkhand

Delivery boy demanded petrol charge or money for successfully delivering my product.
It was very sensitive product, products was DSC mtoken so I was helpless and paid to get my product.

DTDC COURIER SERVICE is a fraud courier service, even customer care supported that courier delivery boy and CCare told me that pay for that successfully deliver product.

Manoj Sharma (khasmahal, jamshedpur, Jharkhand) is the branch officer, he was also forcing me to pay otherwise delivery boy tak return the product to office.

Whole DTDC Company and Everyone those who is working their all guyz literally fraudulent the customer.

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Oct 08, 2022

Updated by Bhabesh Kumar Das Also delayed my product, last 24 sep delivery date...but no contacts. 8th October contacted

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I received a message that my package with id-D47808236 was out for delivery this morning but I haven't received my package yet.
When I checked on the tracking it is showing Last date over for submission(otr).
I would like my package to be delivered ASAP.

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Address: MIG 203. Padmanabhpur,near PCC stadium

Sir, I am bothering since 15 days and yet not received the parcel AWB no D46478530 and the DTDC service provider is not responding or compensating even misbehaving with us

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Shipment X82413714 was supposed to reach me by 2nd Oct, 2022.It has reached Yelahanka Apex centre on 1st Oct, 2022 but the same hasnâ€™t reached me yet. I raised a ticket with DTDC - 4049260 and other than â€œwe are working on itâ€, I havenâ€™t received any further information. The shipment was urgent and unfortunately DTDC has disappointed yet again.

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Address: URV RAMANA RAO,Ex.DGM, POWERGRID Address POWER WELFARE SOCIETY, Seven Hills Appartments, Flat no:C2-1809, Financial district, Appa Junction, Near N

Dear sir,
One important consignment number H[protected] booked on 28.09.2022 from Vedayapalem, Nellore to KOKAPETA, Hyderabad and on tracking it was reached to DTDC /KOKAPETA on 29.09.2022.
But the consignment not delivered to the below address.
The same was brought to the notice of DTDC/KOKAPETA /Gachibowli as well the DTDC complaint cell through various emails but all are in vain and the DTDC is not taking any action about my complaint.
Hence I urge the officials of consumer cell to take serious action against non delivery of my consignment (which is to be sent to USA )and non response of DTDC officials to my complaint.
Regards,
URV RAMANA RAO, Ex.DGM, POWERGRID
Address
POWER WELFARE SOCIETY,
Seven Hills Appartments,
Flat no:C2-1809, Financial district, Appa Junction,
Near Narsangi., KOKAPETA
Hyderabad-500075,
Contact number-[protected].

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Oct 07, 2022

Updated by U.R.V.Ramana Rao As above

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I sent a parcel from Nashik to Delhi on 30/09/2022.The promised delivery date was 03/10/2022, but the courier has still not been delivered.
Tracking number: P62611606.
Worst experience, It was a very important and urgent book, I had to suffer a lot due to this courier company. If the book is not delivered by tomorrow 05/10/2022, this will be my last parcel with this company. I can't trust them now in the future.
Deliver the book by tomorrow at any cost. Its very very urgent.

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Hi
Previously i received many orders delivered from dtdc to my address at balapur hyd 500005, bt now while tracking my other order it is showing non serviceable area dir as status
Y it is showing like dat wen will will i recieve my courier

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I had booked my courier on 22nd of sep which is suppose to deliver my parcel by today where there is no phone call or any update they had updated in their portal as Door closed which means i am available when they reach us but no such thing happened when i try to contact them through the official contact number its switched off and where non of them answered nd no one take initiate to help us on this. and only this courier which make us to collect the parcel even in case of Door step Deliver. its totally a mess up with this courier team. no proper information nd there never minds on the customer satisfaction. my first experience is totally worst with the DTDC courier team

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Oct 03, 2022

Updated by karthick095 for more assistance kindly reach these number who may help you with dtdc courier porur branch [protected] nd [protected] guindy [protected] ambattur [protected], these are the number wil answer our calls but ask for the arear we supposed to because there are advised to answer only the calls comes under their branch. so please reach those above number nd ask about your query.

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I initiated a delivery package from Bareilly, U.P. on 30 Sept 2022 to Noida, U.P. It consisted of very important medical prescriptions which were urgently required for me. I opted for an urgent delivery method which cost more than the standard delivery method, The package was supposed to be delivered by 1st Oct 2022 still I don't have a clue where my package is and customer care was not able to solve my problem or respond properly. This whole scenario cost me huge losses, mental health, and serious inconveniences.

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Address: DTDC Courier, RANI MILL, Delhi Rd, near GEETA ENCLAVE, Devpuri, Meerut, Uttar Pradesh 250002

I lost a part of my family heritage due to callous packaging done by the courier company. All pieces were bundled together and the bubble wrapping was done. Each piece should have been bubble wrapped- that's the standard norm but the crockery pieces were put together and then the bubble wrapping was done from outside. Due to this I was left with 4 pieces of crockery from a parcel of 15 kg for which I paid Rs 3000+ 250. No response to the complaints.
I didn't expect this kind o[censored]nprofessional attitude from DTDC
Shikha Sharma

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Tracking no
m22811884

its been almost a month
this package goes back n forth

never reached port blair
pathetic service

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It's been almost a month
PACKAGE STARTS FROM KALYAN
GOES TO MUMBAI
THEN TO KOLKATA

AGAIN BACK N FORTH
FULL TIMEPASS

ITS NOT Reached PORTBLAIR
tracking number M22811884

Somebody help me

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Hi

My tracking no. M10257570 was wrongly updated as Not Delivered(RECEIVER NOT AVAILABLE-(CIR)).
I was at home all the time and no one called me.

This is 5 instance of status wrongly updated from DTDC.

Kindly instruct your delivery person to always call the person

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On 30th September 2022 I received a call from DTDC courier that I have been received with a parcel from the company I'm currently employed, also they said they will be delivering my order within 30th evening, today October 1st 6pm, I still didn't received any response from the firm on my delivery parcel. What if my parcel contains any important medical substances. What is the meaning they are not delivering my parcel on time and not responding my need either. ]!] I should have reach my reach my company directly, why should I rely on them?

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Address: Hirapur , la piazza restaurants dhanbad

I got a call from dtdc la- piazza, hirapur, dhanbad
They purposefuly declined to send my parcel to me n wrote parcel re-routed
When i came to their shop to collect my parcel
I was harrased n was send to other outlet .
From there again i was sent back
N here, Mr saluja purposefuly harrased me n refused to give my parcel.
He told me to collect from main office.
Reference no X83769440

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Address: KHASRA NO.28/4-28/7,OPP MITSUBISHI MOTORS,NEAR PACHWATI COLONY, VILLAGE TALAWALI CHANDA , AB ROAD INDORE-452010 Contact : 8839471502

My Courier not yet dispatched by the dtdc after multiple follow ups they shows the status on yesterday that out for Delivery but i not received my consignment yet and officer of indore branch didn't response properly of A. B ROAD BRANCH and i also email to them for my issue but didn't recieved a single reply from them. There is my important documents but they are not provides me yet too much Pathetic services provided by them Very Disappointed I also attached My Tracking ID for Reference :-D50289931 Hope i got resolution as soon as possible Thanks In Advance.

Sep 29, 2022

Complaint marked as Resolved

After Filing a complain I got call from them thanks for the team for your conern.

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I have ordered 3 potted plants which were supposed to be delivered via DTDC. The courier agent called me and refused to deliver at my doorstep, which is 3rd floor apartment and instead asked me to come down and take the products from his convenient zone. Mind you it is late evening at 7:00pm and I'm a female. Since the items were quite heavy for me to manage alone I insisted him to come to my 3rd floor via elevator. To which he threatened me of delaying and cancelling my prepaid order if I don't obey his instruction. This is extremely rude and inappropriate on the part of the courier agent and I want strict action taken against this person.
Delivery ID D[protected]

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 30

Regarding my parcel

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AWB D45192040 Order not delivered, being redirected

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Poor customer service, not making home deliveries

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Extra charged for delivering my product

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Package not delivered(last date over for submission)

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Product is missing

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Shipment X82413714 not delivered for over a week

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Non delivery of consignment-Reg.

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Courier Delayed the parcel -Very important book

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Order delivery

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Worst Service

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Package not delivered and no support from customer care.

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Damage to the crockery due to faulty packaging

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Very late- not yet received package

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Very late- not yet received package

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Tracking wrongly updated to Not Delivered(RECEIVER NOT AVAILABLE-(CIR))

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Not delivered parcel on time

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Unprofessional, abusive and harassment

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Delay in Courier Delivery more than 10 days and not proper Reply given By Staff.

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Rude behavior of courier agent

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