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DTDC Courier & Cargo Complaints & Reviews

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Updated: Oct 3, 2026
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DTDC Courier & Cargo reviews & complaints page 31

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D
[email protected]
Jan 11, 2023
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Tracking ID - D[protected]. This package was received at your centre on 06 Jan2023. Today I went to the office at Moulaali, Hyderabad to collect the same. The lay manning mobile number -[protected] assured me that the package will be delivered by 2 PM. At 5:30PM I tried to contact her but she does not pick up the call, sent a sms. Replied, with tracking ID again she assured that it will be delivered today. Till now the package is not delivered. Will this irresponsible type of service ever stop. The services are not being provided for free. You charges us and we pay, for such atrocious service.
Your track record of solving complaints is also not very great. around 1-2%. Is DTDC going to pay for damages??????? See the image.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Keerthi30
    from Rajapalayam, Tamil Nadu
    Jan 10, 2023
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    My tracking I'd is M19104159.for 2 days it's showing that door closed CIR what's the meaning? Kindly deliver it as soon as possible.its urgent order.my mail-id is [protected]@gmail.com
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      H
      haja777
      Jan 9, 2023
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      Address: Kodambakkam
      Website: DTDC

      Dtdc courier not delivered where courier boy not called me or getting signature from me. I lost 1000 rupees worth item due to their silly mistake. Please help this issue. My sister waw trying to surprising me for my birthday gift but dissappointed so much.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        H
        haja777
        Jan 9, 2023
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        Address: Kodambakkam
        Website: DTDC

        Dtdc courier boy was not calling me to delivered the item and also not getting my signature. he has delivered or not which i dont have any proof. he informed as delivered to the address without calling me or getting signature from me. Consignment number is R70722909. How he had delivered without the customer notice, not even a single call. I lost my 1000 rupees item due to his mistake(DTDC courier guy : Rajendran), Place : Kodambakkam
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          M
          Maddipatihari99
          Jan 8, 2023
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          My parcel number H70106345
          I wrote wrong pincode 600028 instead of 600073
          U can change it fast please
          Conformation pincode 600073
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            U
            Uma Shankar sunappa
            Jan 6, 2023
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            Address: D NO. 94 MIDLAND BUILDING, OPP: MODY MOTOR STADBUND JUNCTION SURVEY NO.176/2 & 176/3 IDA UPPAL ADJACENT TO MODERN BAKERY SECUNDERABAD ,HYDERABAD
            Website: www.dtdc.com

            My package is out for delivery today, but the status it's showing as not delivered- misroute, why these people are blind or something to know about the delivery address? . worst courior service from DTDC ever. i previously ordered from delivery and bluedart services they delivered on time. but DTDC is one of the nightmare to me because of its inefficient operations and dumb staff.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              V
              Vineetha26
              Jan 5, 2023
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              My parcel was supposed to be deliver to me on 2nd January but I haven't received it till date 6th January. I have been calling DTDC daily and still my query is not resolved. The executives said that i will be getting a response but I haven't received any response. NONE. They didn’t even bother to inform me about the delay in parcel. If you are unable to deliver the parcel then please just don't accept the courier request. Just frustrated talking to the executives daily.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                A
                amulyapp
                from Machilipatnam, Andhra Pradesh
                Jan 5, 2023
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                Address: DTDC M/S. JAYADURGA PACKING MATERIALS I FLOOR,NO.17 534-1 REVATHY CENTRE ENGLISHPALEM MACHILIPATNAM FR ADDRESS MACHILIPATNAM 521001 Phone: 08672-22424

                Our courier DELIVERY getting late from kp homoeopathy services machilipatnam to hyderabad address.
                sent date 29th december. till now date(5th jan ) courier didnot reach client. courier contains medicines. needs delivery immediately.
                we tried reaching machilipatnam dtdc office and hyderabad, NO PROPER RESPONSE from DTDC people.
                "Our Complaint against DTDC Consignment Number H70630515, ticket Number 5119834."

                KINDLY HELP.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  Rozi Sharma
                  from Neelankarai, Tamil Nadu
                  Jan 5, 2023
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                  My urgent parcel was sent from Mumbai to Faridabad by DTDC plus on 3/1/2023,
                  On 4/1/2023 it was in samalkha delhi and on 5/1/2023 it is showing in bilaspur chhattisgarh.What nonsense is this. DTDC Plus guaranteed a next day delivery but instead of sending from Delhi to Faridabad it is roaming in Chattisgarh.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    [email protected]
                    Jan 3, 2023
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                    It was an unpleasant experience i had with this Courier. They asked me to pick up Courier instead of delivering to my home which is 10 Kms also the person who spoke over the phone was rude .

                    I would expect next time to deliver at my home

                    Office Address:backside of bagathsingh bustand, 104A, N Car St, Malappuram, Valliyur, Tamil Nadu 627117
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      P
                      pratik1412
                      from Mumbai, Maharashtra
                      Dec 31, 2022
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                      I have sent courier on 14th December from Ahmedabad to Greater Noida - booked the courier through DTDC app and claimed GST as well
                      Despite several reminders, mails and calls - Invoice is still pending for the courier - nobody responds on Customer care number - tried multiple times
                      Courier AWN no : D48138102
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        L
                        LokeshReddy145
                        from Hyderabad, Telangana
                        Dec 31, 2022
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                        Address: 516002 DTDC near old honda showroom road

                        Hi Team,

                        My name is Lokesh and my office delivered a parcel D45341546. But the delivery ppl not delivered not delivered to me but they mentioned it was successfully delivered .please look into this asap.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          Areeb Hurzuk
                          from Mumbai, Maharashtra
                          Dec 31, 2022
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                          I was supposed to receive a parcel DTDC from my office. I was constantly following the tracking as i was not registered for the message service. After 30th of Dec.
                          I was all at home and i was expecting the parcel, but around 6pm when i just saw the tracking as that page was ope, I see a message "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" wherein i was home all day and my mobile was all day active, no network problem here but did not receive any calls.
                          If there is any problem from DTDC to send the courier on this day due to time constraint then they can update something else or atleast intimate the customer. Just marking this and getting out is not right. Now im unable to reach the customer care due to the time limit. I am not sure what is the response im going to get.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            K
                            kunal@pass
                            Dec 29, 2022
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                            My consignment number is U21049778.
                            My parcel is not delivered. It's showing address incomplete or wrong even my address is totally complete and correct.
                            If this is the case can't you guys call at the given number and confirm the same... It contains some imp documents.
                            I hope my parcel will be delivered soon..
                            Address-:
                            Ankit Yadav, phone no- [protected]
                            Santosh Tower, FF, room no 101,
                            New sbi bank sikanderpur badha,
                            sikanderpur, sector 85,
                            Gurugram, HARYANA 122004
                            India
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              M
                              mdsajid020
                              from Hyderabad, Andhra Pradesh
                              Dec 27, 2022
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                              Address: Hyderabad

                              Dear Team,

                              I sent a courier from Hyderabad to Peddapalli Dist yesterday. Today I got a call from the NTPC DTDC courier office and they are asking to pick up the courier from their office as they won't deliver to my home address.

                              while submitting I didn't get any information from the Hyderabad courier while submitting, If your not delivering the courier to door steps why should we choose you as a server instead we can go through the post office or TSRTC cargo. This should be taken care of from now.

                              Tracking ID - H35091187

                              Thanks & Regards,
                              Sajid Mohammad
                              [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Aditya Jaiswal
                                Dec 27, 2022
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                                Address: NATIONAL INSTITUTE OF TECHNOLOGY TIRUCHIRAPALLI CAMPUS, Trichy Tamil Nadu 620015

                                Sir, my one important parcel is comming from Uttar Pradesh to Tamil nadu, trichy its is booked there on 21st dec it reaches in Chennai at 24th dec after that there wound not any update showing in it till 28th dec as trichy is only 4 hrs far from chennai, i due to some eargent reasons i need to go to rajsthan i want mt parcel as soon as possible please help
                                Consignment number - U19962995
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  asit291
                                  from Bengaluru, Karnataka
                                  Dec 26, 2022
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                                  They have delivered my courier to wrong address. even after reaching out to their customer service they are not giving proper response.my tracking id is K57914902
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    A
                                    Anki09
                                    from Lucknow, Uttar Pradesh
                                    Dec 24, 2022
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                                    Address: Eldeco eden park near tehdi pulia kursi road lucknow, Flat no. S3 402
                                    Website: Dtdc

                                    Hey, my parcel is missing. I had received the message for delivery on 15th November but when I track my order, it is showing successful delivered that There was available my duplicate signature. This is so disgusting.plz help me to find out my parcel.
                                    Thank you.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      N
                                      Nutan Pavaskar
                                      Dec 21, 2022
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                                      Address: Baner

                                      I am waiting for my courier with d18706795 number since monday .I am home all day and mobile is also active. At 9:30 pm today they have updated status that not delivered - receiver not available . I am at home only still they have kept this status.not even responding if we should collect it from some place . This is very irresonsible behaviour.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        D
                                        DinkarJi
                                        Dec 21, 2022
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                                        Resolved

                                        Address: Kogilu Branch, Yelahanka, Bangalore
                                        Website: www.dtdc.in/tracking/tracking_results.asp

                                        Hi,

                                        I had received a message on 20th Dec 2022 that my shipment D53239202 was out for delivery. But I didn't receive anything after waiting for whole day. When I checked the tracking website, to my surprise, thay had marked it as Delivered. I had tried to contact customer support but they disconnected the call multiple times after making me wait for 10-15 mins each time. I have raised an online complaint #4881895 as well for the case.

                                        Kindly resolve this issue urgently and deliver my Shipment ASAP.
                                        Dec 22, 2022
                                        Complaint marked as Resolved 
                                        The package was handed over to security without giving any call or message. I don't know why it couldn't be delivered directly to my flat. Bad service.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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