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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 31

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M
Murthy Rudra
from Hyderabad, Telangana
Sep 16, 2022
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Customer is calling us for the same concern from almost 15 days and still the issue is not resolved its fake updated as delivered . He'll take next step if shipment will be not delivered to the correct address and also he needs a proper response on this case by today.
Kindly help us to resolve this issue asap.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
    anamika1111
    from Noida, Uttar Pradesh
    Sep 16, 2022
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    I sent medicines for my mother through DTDC on 1st September from Hadapsar, Pune, Maharashtra to Rajeev Nagar, Patna, Bihar. The AWB No. is P62219741. It is showing at Chennai since 3rd September and no further information is shown. I tried calling the call centre of DTDC to register my complaint but it has not helped. The medicines are emergency essential medicines of my mother which are not available in Patna and thats the reason I had to send them from Pune. I have been constantly trying to call the DTDC center from where my courier was despatched but even they are not able to resolve my issue.
    Kindly assist me in such a scenario where I feel I am stuck and played badly at the hands of DTDC.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      W
      WAJID ALI SIDDIQUI
      Sep 16, 2022
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      On 26 of August I received broken printer from DTDC courier service. I mailed this company many times but they ignore my mail and do not resolve my issue yet
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Roy_
        Sep 15, 2022
        Resolved
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        Resolved

        My parcel with tracking x79725841
        has not been delivered.

        I have tried calling the customer support multiple times but they are not helping.
        Sep 18, 2022
        Complaint marked as Resolved 
        Delivery person contacted me and delivered the package
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Shrungara
          Sep 15, 2022
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          Damaged product
          +2 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Shrungara
            Sep 15, 2022
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            We have sent a product worth RS 7000 through DTDC... But our product is fully damaged nd undelivered I can say that it was happened purely through the negligence of middle man one who ship the product bocz we have given to known delivery partner nd he took full responsibility while packing nd sending the product.. only after sending it in the middle of the shippment some accident occurred nd our product got damaged.. now if we ask them they are not ready to take the responsibility... We can clearly make out that this damage occurred becoz of negligence of a shipping person, we can see some burnt mark on the package nd full of dirt and all so plzz help us.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Swetha Suchin
              Sep 14, 2022
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              My DTDC tracking number is D16146788.

              The correct destination pincode is Chennai - 600100 (written on the parcel as well).

              However the destination pincode is wrongly taken as Mumbai - 400068. Also, the parcel is travelling to Mumbai now instead of Chennai.

              I request DTDC to please divert the parcel to Chennai - 600100. Images of parcel attached for further reference.
              +2 photos
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                H
                Halimiqbal
                Sep 13, 2022
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                Address: [email protected]

                Courier (H[protected] was send on 27th August from Hyderabad.., and has still not delivered to Vellore VIT University.
                DTDC Vellore Incharge ( Mr.Karthick [protected]) does not respond with clarity whether he has delivered the parcel (As per University as an when the parcel arrives the ward in charge from girl hostel request the receiver to arrive at the main gate to acknowledge and receive the parcel), kindly investigate and revert back to me via email ([protected]@hotmail.com)
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Sep 13, 2022
                Updated by Halimiqbal                 Courier (H[protected] was send on 27th August from Hyderabad.., and has still not delivered to Vellore VIT University.
                DTDC Vellore Incharge ( Mr.Karthick [protected]) does not respond with clarity whether he has delivered the parcel (As per University as an when the parcel arrives the ward in charge from girl hostel request the receiver to arrive at the main gate to acknowledge and receive the parcel), kindly investigate and revert back to me via email ([protected]@hotmail.com)
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                  V
                  Vmanii
                  Sep 13, 2022
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                  This parcel of my dress tracking id D24434683 has not yet been delivered. Take immediate action to deliver it to the correct address given. Do the needful ASAP.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    V
                    Vmanii
                    Sep 13, 2022
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                    This parcel of my saree tracking id D25003251 has not yet been delivered. Take immediate action to deliver it to the correct address given. Do the needful ASAP.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    I want immediate action so that the parcel should be delivered to the proper address.
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                      R
                      rrajusingh
                      from Mumbai, Maharashtra
                      Sep 12, 2022
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                      Address: TO: P REVATHYSURESH NO.12/551-3, 1st FLOOR, RAMNAGAR, SIRUMUGAI - 641302 (NEAR MUTHU PATTU CENTRE & NALL ROAD) METTUPALAYAM (TK) COIMBATORE - DIST. T

                      Please parcel fast delivery
                      Very urgent please
                      +1 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Sep 12, 2022
                      Updated by rrajusingh                       Courier fast delivery very urgent
                      Please

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                        A
                        Aaditya Goverdhan
                        Sep 12, 2022
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                        Till afternoon my parcel was showing out for delivery but at night it suddenly showed delivery failed could not be attempted. Can you please get it sorted and give the parcel to the caretaker or guard as i will be in office.
                        +1 photos
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                          H
                          Humaira Maryam
                          Sep 12, 2022
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                          My shipment has not been delivered. I have got no call no update and straight away tou have misrouted the parcel.

                          Please reach out to me immediately.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            Rosh_96
                            Sep 12, 2022
                            Resolved
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                            Resolved

                            I was supposed to receive a package today. It was out for delivery, i was not contacted by the agent although I've been at home waiting yet they updated status as Door locked. What's the point in waiting all along. Expecting customers to stay on door. Need the package delivered ASAP.
                            +1 photos
                            Sep 13, 2022
                            Complaint marked as Resolved 
                            Delivered the next day
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              P
                              Pooja Purbia
                              Sep 12, 2022
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                              My consignment number is Z78658890, same was suppose to deliver on 3rd sept, 22 but same undelivered due to door lock but that day i was at home only. He didnt even called me. After many follow ups status changed to out for delivery on 12th sept, 22 and same undelivered and later status changed to consignment redirected. I am follwing up since 10 days, no proper reply i am getting. Kindly help me in same.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Amit Saini
                                from Nawalgarh, Rajasthan
                                Sep 12, 2022
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                                Nahan dtdc delivery agency

                                Address: horticulture accommodation, nahan, sirmaur, HP

                                Above mentioned agency is not delivering parcels on time. They have taken agency of so many courier company and for most of the delivery they are calling customers and asking them to collect from their shop in chotta chowk, Nahan. They really don't have manners to talk with customer.

                                they keep parcel with them and change the status to delivered evertime. This time also they are having my parcel from last 5 days and just waiting...
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                                S
                                Shahmahi
                                Sep 12, 2022
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                                Address: Domlur

                                Hello,

                                I have we have sent a package from Chitradurga to Bangalore with a tracking ID-B13429683 on 1st of September. On 3rd if September, it's showing out for delivery. Today is 12th of September till not received. We have tried all the possible communication forum provided by the DTDC but they have no idea where the package is. The customer care is pathetic. They do not even know where the package is . I seriously need a immediate action on this because the package has very confidential documents which can be misused. I hope you understand.
                                +1 photos
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                                  H
                                  Harsha DVNS
                                  from Hyderabad, Telangana
                                  Sep 12, 2022
                                  Resolved
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                                  Resolved

                                  Address: Sudharsan Nagar, Hyderabad

                                  DTDC not delivered my package and Tracking was updated as successfully delivered on 02/09/2022.

                                  I went to DTDC sudharsan nagar branch on 09/09/2022 and waited long as there were no employee in office.Also when they told to sent the details in whatsapp so that they will track the order.

                                  I am contacting the delivery boy daily but he is not pickup the call.Still my package is not delivered to me.

                                  I want my package to delivered as soon as possible.
                                  +1 photos
                                  Apr 23, 2023
                                  Complaint marked as Resolved 
                                  I have went directly and collected the courier.No response from the company.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    A
                                    Anukrit Sharma
                                    Sep 10, 2022
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                                    Address: #269, LAHARI TOWERS, 1ST MAIN, ALBERT VICTOR ROAD, CHAMRAJPET, BANGALORE - 560018

                                    From Bangalore, Karnataka
                                    This is to bring your kind concern that I have booked one
                                    parcel on 5.9.22 from Patiala(Punjab) to Bangalore, Karnataka of through DTDC courier service. with Doket No: D14996192 .
                                    I was shocked to see that the parcel was in open condition
                                    & clearly shown that somebody has stolen from inside of the parcel.
                                    My RED color jacket is not present in parcel, this is a very grave concern .

                                    Despite of paying 2240 Rs for freight charges for AIR
                                    transport, items from my parcel are missing .
                                    At any cost i want my same red jacket back .
                                    +1 photos
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                                      G
                                      Gangasree pa
                                      from Thrissur, Kerala
                                      Sep 10, 2022
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                                      Address: Lovely professional university

                                      Respected sir,

                                      I am gangasree, my mother had sent a parcel for me through your courier service in speedpost . But I didn't receive it till now but today I got a call from a guy telling he is from your company and my parcel got deviated and I should activate it again or the parcel will be hold for 48 days. So to activate I had to pay 6 rupees they shared a link but money didn't get transferred. But then they asked me to use some other phone number. After that in total I lost 8000rs from my account sir. Please do something about it. [protected] this is the number my which he called me... sir please help me sir. Not only my bank account but friend's bank account got hacked. Please do something for me.

                                      Faithfully,
                                      Gangasree
                                      +1 photos
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