DTDC Courier & Cargo Complaints & Reviews

The courier (Consignment No. M[protected] which was promised and supposed to be delivered by Tuesday is not delivered till now. The tracking status shows it was misrouted and the same wasn't delivered today either. Despite having each and every detail, I am still wondering how the same can be misrouted. The courier contain some important books which the consignee needed by this Thursday on urgent basis. The society is popularly known in the city, still it got misrouted. I tried calling the customer care but due to the executive being rude in her behavior, the same wasn't resolved. The mail sent by me wasn't delivered as it showed incorrect Consignment Number despite feeding the correct Consignment No. I am utterly disappointed and being aggrieved by false promises and poor service of DTDC, I lodge my complaint here, so that the officials take due notice and get it delivered ASAP.

Kind Regards,
Sanyam Khare.

My item (Consignment no v[protected] returned back without delivery to my address at air force station yelahanka. Reason showing in tracking status that address incomplete while address was completely returned on that with pin code. I contacted to dtdc office also they also telling same thing that address is not complete. My all order are coming on same address then how they are saying that address is not complete. I want my item on or before 27 oct 18.

I am much frustrated with dtdc service, it has been 9 days and my consignment is still not delivered. I had posted one very important document (Consignment # z[protected] on 16-oct-2018 and till today have not received it.

I do not understand why these people have provided customer care number, almost all the numbers are not connecting at all and if any one is connecting no one picks the call.

Because of this delay in delivery, i have suffered a lot. Will dtdc will pay for their mistake?

Just one advice to dtdc team, if you are unable to handle the service please shut it down rather than providing this miserable service.

Myself keerthipriya, i posted an emergency courier to my frnd as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 10 days now and the courier is still not deliverd. My consignment no is r31308962. Even i went
To dtdc franchise office in kasaragod to know about the status of my courier and they did not respond good. They told me to do whatever you want. They behaved very rudely also.

Please help me out in this issue.

Regards,

I have booked one material of consignment no. : d44076661 on 20.09.2018 from rashbehari avenue dtdc office but till date it has not been delivered till now. Moreover we have given mails to customer support of dtdc but they have not delivered the material to our customer. We have given mails to dtdc higher authority but all our effort were in vain. More than one month has already been passed. Kindly help us regarding this matter.

This is very pathetic service from your end. I had sent a parcel to silchar assam and it was found in damaged condition please help us sir.

Item plate die
Value 10000
Shipment charges 3400
We are regular customer of yours.

Dtdc branch indirapuram has safe their hand by saying that claim got rejected by dtdc.

It is very unfair to us we want our asap as its very urgent.

Contact us : [protected]

This is the worst experience i have with any courier company. My tracking number is k15032933. It has been more than 10 days, the parcel has not reached me. The tracking status shows out for deliver for last 7 days. Everyday the tracking status shows it is out for delivery but has not reached me yet.
I tried and spent so much time connecting to their customer care, but to the worst they were never available to raise a complaint.
It was an urgent parcel and now i am really frustrated looking at their service

There is no information if they are bothered to deliver the parcel.

This company should be really shut down. Pathetic service.

Dtdc express limited,
This is draw attention to the unsatisfactory courier service by your company. I handed over the packet with the reference no v49357102 date 21/09/2018 at your saket nagar office and your staff member assured to deliver the packet within 4 days. Not only has the parcel not been delivered till date. But there has no satisfactory measurement. I hope you will make a serious notice of the complaint immediately.

I had ordered books from made easy institution and they had couriered them via dtdc services with the consignment number d45440150. People from the dtdc called me and asked me to collect the parcel from the main office (Chamarajpet), which was nearly 10kms away from the delivery address mentioned on the parcel. As the parcel weighed 19kgs, i had to pay extra for its transport which should have been done from the dtdc services.
The extended part of the same parcel was sent via dtdc again from made easy institution. This time they called me and asked to collect the parcel from another location (Gandhinagar) which was still more far away from the delivery address and costed me more than the previous time.
The whole point is, what is the use of paying these dtdc services if we had to collect the parcel ourselves? People who called me were so arrogant that they told me they will send the parcel back, if i don not collect it within a day or two by myself!!
I am very much fed up with the services. Felt it to be one of the worst services. I want a refund of money spent unnecessarily.

Thank you.

Dear sir,
Two products are send from trivandrum to hole alur. Both products are delivered in status. Still we are receive any product. Kindly check and send us. Pod details are shown below.
R30854083
R30088505

With regards,
Muthoot fincorp ltd
Near ib cross
Hole alur, tq-ron, di-gadag
582203

My consignment number is b59741677, and my package is not delivered at hailakandi district, assam-788151. From last six days, i clearly mention delivery address & pin code over leaf. It is very important documents for me i have to submit it in university, document submission last date is 23.10.2018.
It is showing the wrong destination pin code. My destination pin code is 788151 which i clearly mention. Receiver's address is 2 km away from hailakandi.. I talk to courier office dated 22.10.2018 they telling we will correction it but still now my consignment status is same. It is a very small mistake of them but it is related to my future & carrier if i am not able to submit this document in university in time i can't able to sit in exam & this is the last chance to clear my degree. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.

I have an important and urgent courier to be received at pincode of 600020. By mistake, the pin code was given by the sender as 600017. Though, the address on courier is correct. Consignment no is m68027304. Please inform them at the earliest. Courier is urgent and should not be misplaced. Let me know if anything else is required. I tried contacting dtdc but they were very rude and unwilling to help me. They said they will return the package...

I had made a purchase from amazon - the package was shipped vide : shipped with dtdc : tracking id z75806331
As per tracking (Attached below), it has been delivered but to whom???
I have not recd the package
Thanks
Ashish mital
Innovative foods. C/o sai medical shop.
Bangarpalem. Chittoor. Phone [protected]
Chittoor, andhra pradesh 517416
_
Friday, 19 october
3:45 pm
Delivered
11:26 am
Out for delivery
Wednesday, 17 october
11:23 am
Package arrived at a courier facility
Tuesday, 16 october
6:22 pm
Package has left the courier facility
3:35 pm
Package arrived at a courier facility
3:29 pm
Package arrived at a courier facility
Saturday, 13 october
9:37 pm
Package has left the courier facility
9:10 pm
Package has left the courier facility
9:10 pm
Package received by courier
Order details shared with the courier

Hello, neeraj tapadiya here. I have made a dispatch from mumbai on 15th oct'18 to sagar m. P. It has been reached to dtdc sagar facility on 18th oct'18. But till today haven't received. And those stupid people haven't picked the call. My friend has tried to call them but no response. Their contact number is "[protected]". Close this facility in sagar and give it to anyone. That product was for someones b'day which was on 20th. Stupid duffer peoples. I need compensation, deliver my order and give me money also

I have done a courier from pune to jabalpur on 19 oct 2018 using thier so called premium green service for fast delivery as i need to deliver this parcel by 22 oct 2018, nd at the store they told me that it will reach by 22 oct... Bt today it is 23 five days have been passed nd still it is not delivered, plus they charged me for fast green seevice bt my product is still not delivered, r they making fool of customers.. I will make sure that i will complain to consumer court.

The status of my package sent on 18th oct is not yet delivered nor the status is updated online after 18th oct. It has been 5 days now and this is damn serious and urgent. This was supposed to get delivered in urgent. It is not for the late delivery that a person chooses dtdc over other courier services.

I have a wedding and the contents of the package have to be wore in a function.

Please help!

I made a courier to nisa, hakimpet, hyderabad, telangana, 500078 on 6 august 2018... My delivery date was 30 august but my courier is yet to be delivered... On further tracking it i got know that they have send it on the wrong pin code ; 500001... I have visit the nearest dtdc centre but they are not responding to my complaint and on asking my delivery receipt.. I am not getting it... I have my personnel original document in the packet... And i want it to be delivered it on the correct address or i want it back to me... Kindly response me as soon as possible or else i will go to the consumer court...
[protected], [protected] my personnel contact number...

DTDC promised to deliver the courier before 5pm on 22/10/2018. it was a very urgent document to be delivered on time. However, the status is showing 'Receiver not available (cir)' where as the staff was available. I tried calling DTDC customer care but no body picks up the phone. My mobile number and mobile number of the receiver are written on the envelop, the delivery person did not call to verify. Extremely disappointed at the DTDC service.

My wife shafali agarwal sent one courier to denver usa on 13/10/2018 and the total tentative weight was 23 kg and dtdc dwarka sector 5 branch told us the rate 600 per kg.

At the time of dispatching the actual weight came around 17 kg and volume was 19 kg. Now the courier franchise manager is not returning the money citing various excuses. Please resolve this issue asap.

Courier ref no - n20257431

Franchise address - sanjay malik
Plot no-8, sector-5, main market, dwarka, new delhi-110076

Thanks,
Swapan
[protected], [protected]

Hello,

Consignment number k15408531 is dispatched from bhagalpur on 10th oct to nagamangala city of mandya district in karnataka. Till date it's showing as reached hassan city and delivery is delayed since customer requested for other day for delivery. Customer has not received any call from dtdc for delivery. They package has reached wrong address. It should be sent to nagamangla of mandya district. Nobody is responding at dtdc office. Please try to resolve the issue as soon as possible. We have mentioned the contact numbers clearly below for further contact. Kindly oblige.

[protected] or [protected]

Thank you.

Regards,

Mehella