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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 319

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A
Amish Shrivastava
from Delhi, Delhi
Oct 4, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh

There not giving delivery i thought i it will reach 5 to 6 days i did payed for it then also it is doing it every time it happens every time they say today, today, today but their today never comes it is doing it of it did not deliver today i will never ever deliver something from dtdc courier services if we speak to them much they shout or say we are not doing
DTDC Courier & Cargo customer support has been notified about the posted complaint.
My tracking I'd is K14595589 which was booked on 25/09/2018. Since than today is 28/09/2018 time is 20:30 item is showing in transit. Really very poor service. What is the reason for delay. Please clarify.
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    L
    love2957
    from Vasai-Virar, Maharashtra
    Oct 4, 2018
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    Address: Pune, Maharashtra, 411014
    Website: www.dtdc.in/tracking_query_form.asp

    Dtdc courier - boriwali west
    Contact no. [protected]
    Tracking number p47668585

    I called more than 30 times to customer care and dtdc guy. They didn't respond. Everywhere i complained but no one responded. Such an irresponsible service. Now i decided to move in consumer court. I will wait for tomorrow. It is a very important document as it contains hospital document. So this is enough.
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    I'm very sad with dtdc service ur service is very poor. I submit my document to dtdc branch in jhrakhand phusro and dtdc promises with me withen 2 days u will get dilevery in Delhi but now already cross 4 days and for next time I will not go with dtdc

    my courier got stuck they are not deliver since 10 days - Comment #3229345 - Image #0
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      A
      Akhand Pal
      from Suriapet, Telangana
      Oct 4, 2018
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      Address: New Delhi, Delhi, 110059

      Dear sir /madam
      Greetings of the day
      I am not recived courier from sending gorakhpur to delhi on 28 sep. To till
      Consignment no.

      "z67465590"
      You talk your couster no. But not soluation yet.
      Thanking you
      Akhand
      Plot no. A3, near lal faram, pani tanki jain road.
      Mohan garden
      Uttam nagar -110059
      [protected]
      [protected]
      [protected]@gmail.com
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Parcel didnot Received yet and showing status as successfully delivered?aftrr complaining about the problem also no one responding properly already 1 month is over but didn't received the parcel and no one is responding... very worst service ...

      not received courier - Comment #3229410 - Image #0
      not received courier - Comment #3229410 - Image #1
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        E
        Emran Mansuri
        from Baikunthpur, Chhattisgarh
        Oct 3, 2018
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        Address: Bilaspur, Chhattisgarh, 495001

        My courier still dump from last two day at Bilaspur office
        once i call to DTDC office One person who attend the call he says i dont know where is the consignment i will call you Evening

        Docket Number is -K14695825

        Team surprised how can you providing servicess to all over india most of the time I am facing same issue my Company Atyati Technologie is your Corporate client.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          ashutoshsingh1501
          from Hyderabad, Telangana
          Oct 3, 2018
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          Address: Hyderabad, Andhra Pradesh, 500033
          Website: www.dtdc.in/index.asp

          Consignment ID: H10324733
          Courier order was placed on 18th September 2018
          From: DTDC office, Road No. 10B, Jubilee Hills, Hyderabad, Telangana 500033
          To: Addressed for Sidhi, M.P. 486661

          I bought a cloth for my 5-month child and couriered it through DTDC on 18th September 2018.
          After 10 days status on DTDC tracking page was shown delivered, but we did not receive it.

          On 29th September went to DTDC office from where the parcel was couriered, instead of helping they gave a couple of phone number and asked us to track my parcel as it was delivered to some wrong address. No sense of responsibility was shown.

          Complained about the situation to [protected]@dtdc.com for help on 30th September. It is 3rd October today and I am still waiting for a reply. Please find the attachment.

          I also tried to contact the regional office in Indore through contact number mentioned on the DTDC website. Phone numbers mentioned are not correct. Image attached.
          +2 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I have sent my courier From Gurgaon on 24Sept.by your Dtdc Courier Center Om Nagar Gurugram Hariyana but till now my product is not delivered..

          parcel delivered to wrong address after ten days, parcel still missing and no response from customer support since 3 days - Comment #3229419 - Image #0
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            M
            marina@123
            from Bengaluru, Karnataka
            Oct 3, 2018
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            Address: Darjeeling, West Bengal, 734401

            My shipment was not delivered. Even they did not attempt for delivery though i provided correct address with two correct phone numbers. Instead they updated in tracking tool receiver was not at home. Receiver was there at home all throughout the week. There was no attempt of delivery. Simply updated the status. I would think twice next time before using the service of dtdc. So much unprofessional irresponsible courier. Very very bad service infact worst.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              muslekh
              from Hyderabad, Telangana
              Oct 2, 2018
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              My courier no. Is h10376259. It is being forwarded from guwahati to silchar in 25 sep. Till now i didnot receive my parcel. I tried calling, mailed them but they didnot respond. It contains very important documents. Pleas i beg you to fix the issue. I called to silchar dtdc. They told till jow they didnot receive it. I called guwahati dtdc but they didnot respond it. It is such an irresponsive courier service i couldnot believe it. Please fix it. They are not replying to any of the calls and mails.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                muslekh
                from Hyderabad, Telangana
                Oct 2, 2018
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                Website: DTDC

                My courier number is H10376259.its being forwarded from guwahati centre in Sep 25.But I didnot get the product and I have called more than 100 times to dtdc customer care.They didnot respond.Evrywhere I complained but no one responded.Such an irresponsive service.Now I decided to move in consumer court.I will wait for tomorrow.It is a very important document as it contains hospital document.So this is enough.even my email didnot get responded.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  D
                  dr asim
                  from Mumbai, Maharashtra
                  Oct 2, 2018
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                  Address: Dhanbad, Jharkhand, 828401

                  As the package already arrived at dhanbad dtdc branch on 24 september, but nobody contacted me yet, after passing of 8 days from the date of delivery, dtdc dhanbad branch keeping mum, they are really ruining my future, how eagerly i am waiting for the book and, and exam. Is near by, for preparation purpose i ordered the book, but due to the activity of dtdc dhanbad branch is very bad, it will really create a very bad reputation of dtdc, only due to dtdc dhanbad branch, please ceo and board members of dtdc take immediate action against dtdc dhanbad branch, so they further can't malign the image of dtdc, and tell me when i will get the book.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Oct 02, 2018
                  Updated by dr asim
                  Till 2nd October 2018 I am writing this to DTDC, how DTDC dhanbad branch irresponsible, not delivering the package not only time but keeping mum after passing 8 days from the date of delivery, not a single bit paying attention to his work for which he is assigned to do, so I request from the CEO and board members of DTDC, may kindly be informed about the activity of DTDC dhanbad branch, because the book already arrived at DHANBAD DTDC branch on 24 September, but they are not delivering the package, earlier DTDC dhanbad branch has already returned many packages without my knowledge mentioning that I am not available or not interested in receiving the package, that's why I am writing this, DTDC can tell me when I will get the book .
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                    A
                    Apoorva Holla
                    from Mumbai, Maharashtra
                    Oct 2, 2018
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                    Website: DTDC

                    Veryyyy poor service. Noone is caring about the courier after paying also so much money. After calling number of times to dtdc courier center, they are also not bothering much. I want to send it very urgently thats the reason i had chosens this service but it was inven in beliving dtdc. Its my kind request to evryone who want to send their documnets to respective university, please use any other service than dtdc.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      B
                      Blesson manu
                      from Nileshwar, Kerala
                      Oct 2, 2018
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                      This is to inform you that the two parcels which i received was torn and sarees was torn also. One with id number z40092486 and another z40032374. Parcel should be handled with care. The cloth was in a very bad condition. The cover was damaged.in future if this continues it will be difficult to send parcels through ur service. Hope u take this into account. And take a immediate action
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      DTDC COURIER DELHI COMPLAINT
                      NOIDA
                      A-10/7 AND A-10/8, SITE NO 3, INDUSTRIAL AREA, MEERUT ROAD,
                      NOIDA - 201301

                      My document No. Z73330664 not my address deliver
                      My Address :

                      Pankaj Kushwah

                      Var Choraha, PORSA Distt. Morena (M.P.)-476115
                      Mob. : [protected]
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                        D
                        dr asim
                        from Mumbai, Maharashtra
                        Oct 2, 2018
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                        Address: Dhanbad, Jharkhand, 828401

                        As the package arrived at dhanbad dtdc branch, on 24 september 2018, but nobody contacted me yet, dtdc dhanbad branch already returned many packages without my knowledge mentioning that i am not available or not shown any response for the package, i really know that such activity of dtdc dhanbad branch will really create a very big problem, and bring a very bad reputation of dtdc only due to dtdc dhanbad branch, so ceo and board members of dtdc should must take stern action against dtdc dhanbad branch immediately, because further it causes a bad reputation of dtdc as whole, people will start refraining from dtdc dhanbad branch if no action is taken immediately, and i want to know that when i will get the book or not, because delivery date is 24 september, and 2 october, tell me how long i have to wait, book will be delivered to me or not, i am not sure, otherwise i have to take legal action against dtdc, consumer court erc, so please immediately take necessary actions against dtdc dhanbad branch, so no other people may face similar situation
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          D
                          dr asim
                          from Mumbai, Maharashtra
                          Oct 1, 2018
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                          Address: Dhanbad, Jharkhand, 828401

                          I placed a book of biochemistry for medical student from amazon in, and already paid the amount online, date of order 8 september 2018, dispatch date 18 september, and delivery date 24 september, through dtdc courier services from mumbai to dhanbad, and on contacting the seller, they informed me book arrived at dhanbad on 24 september, but nobody from dtdc courier services contacted me, not delivered the book, same type of activity dtdc courier services of dhanbad has done to me without my knowledge they returned many package, mentioning that i am not available or i refused to take the package, order id no.[protected], dtdc consignment number. M69109001, now dtdc ceo tell me when i will get the book, or i have to consumer court against dtdc.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            V
                            VARUNJARIAL
                            Oct 1, 2018
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                            Address: Ghaziabad, Uttar Pradesh, 201009
                            Website: www.dtdc.in

                            Dear DTDC,

                            Please have a look over all attachments which I communicated to your Vijay NAGAR, Ghaziabad branch on Two Mobile No.'s over call, Text msg and whatsapp.

                            But, due to your irresponsibility and mistake which done at your end regarding wrong Pin entered 177001 from your side instead of 177201, still Medicine packet NOT delivered after paying you MONEY.

                            Do acknowledge and follow up why this mistake happened and NOT informed properly.

                            *Delivery address-
                            Kavita Rani Jarial
                            Civil Hospital Gagret
                            Tehsil Ghanari
                            Distt UNA
                            Pin Code 177201
                            Himachal Pradesh

                            **
                            As per your telephonic and mail commitment dated 29.09.18, to deliver this packet on Monday is still pending.

                            This packet reached Amb Himachal.
                            Told to him to deliver this packet today only because tomorrow will be HOLIDAY at your end and receiver end both.
                            [protected] this Amb Himachal courier DTDC Number.

                            but NOT yet courier Medicine Packet delivered till 10:44pm dated 01.10.2018.

                            VARUN
                            [protected]
                            +3 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Oct 02, 2018
                            Updated by VARUNJARIAL
                            REMINDER
                            Oct 03, 2018
                            Updated by VARUNJARIAL
                            REMINDER 2
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                              D
                              dr asim
                              from Mumbai, Maharashtra
                              Oct 1, 2018
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                              Address: Dhanbad, Jharkhand, 828401
                              Website: DTDC

                              As i purchased a book textbook of biochemistry for medical student from amazon in, and i paid online, order placed on 8 september 2018, dispatch date 18 september, and delivery date 24 september, through dtdc, book arrived at dhanbad on 24 september, but nobody contacted me yet, neither delivered the book, order id no.[protected]
                              And dtdc consignment no. M69109001
                              In this regard i want to bring notice that dtdc, dhanbad branch, service are really very bad, earlier dtdc dhanbad branch has returned many package without my knowledge, explaining the i am not available, or i refused to the package, so i want to say the service of dhanbad branch will really create a very bad reputation of dtdc, so ceo of dtdc must take immediate action, otherwise people will refrain from dtdc services, now you tell me when i will get the book,
                              From dr. [protected]@gmail.com
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Oct 01, 2018
                              Updated by dr asim
                              Can I hope that CEO of DTDC really take any action of DTDC, Dhanbad branch positively or not, and tell me when I will get the book, if situation remain same I will go to consumer court, against DTDC,
                              Hi I hv sent a parcel of pampers to Gurgaon.but my parcel is missing and they have received only the cover.no proper response.my consignment number is F10890380..I need to know where is my actual parcel is.
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                                B
                                Brizmohan Rawat
                                from Nashik, Maharashtra
                                Oct 1, 2018
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                                Address: 422221

                                I ordered an item from ayurveda cart. They dispatched item through dtdc courier on 19 sep 18. The shipment tracking number was z73296634. When i tracked the item on dtdc site it shows the item was delivered on 25 sep 18, though i have not received the delivery physically, after making enquiry through the ayurveda cart about delivery they checked and said the item was delivered and signed by individual as they confirmed from dtdc. The item is delivered on 01 oct 18 by sagar gupta a delivery boy, contact no. [protected]. If i have not enquired about the courier & avurveda cart not enquired about the courier to dtdc i believed i may not received the courier.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My courier number is Z74509455.
                                My courier from 22 Sept status is not updated and they are showing in transit and out for delivery today is 27 Sept but still I have not received my courier .please it's a request to solve my issue asap . Thanks in advance
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                                  G
                                  gagannaik
                                  from Sambalpur, Odisha
                                  Oct 1, 2018
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                                  Address: Vadodara, Gujarat, 390013
                                  Website: [email protected]

                                  Dear sir/madam,
                                  C/n. No. V47814835 booking on 13.07.18 from sambalpur, odisha.
                                  Successful delivered shown in online tracking, but not physically delivered.

                                  Consignee again again us to not received yet,
                                  So we want to atleast drs photo which is signed & stamped by party to proof.

                                  1st i, mail to bm. [protected]@dtdc.com, only reply online tracking page...
                                  Also not receive my call

                                  Please solve the problem earlier...
                                  +2 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I had booked a parcel with consignment number V49044504 on 6 th of September at Moulali which has not been delivered at Ongole and the owner of this outlet is not responding.Request you to pls take action on him/her and give back my parcel at the earliest or I will be forced to legally proceed.
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                                    S
                                    sangeeta45
                                    from Kolkata, West Bengal
                                    Oct 1, 2018
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                                    I sent a courier through dtdc on 26.09.2018. The tracking status is showing that it has been delivered at shivajinagar, pune where it should not be. It's a wrong place where it is showing delivered. My cinsignment number is k15611276
                                    I want that the courier must be delivered in the address where it should be.
                                    If any information required you may mail me in this id:[protected]@gmail.com
                                    Looking for your earnest cooperation
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Below is my tracking number :

                                    B58147356

                                    As per tracking info, that courier is delivered. But I did not get my courier in my hand.
                                    My courier tracking no. Is K13266770. I am tracking my courier is show successfully delivered. But yet I don't receive my courier yet. Please resolve my complain. My contact no. [protected]
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                                      Praku007
                                      from Chennai, Tamil Nadu
                                      Sep 30, 2018
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                                      Address: Chennai, Tamil Nadu, 600024
                                      Website: Dtdtc

                                      Dear sir
                                      My tracking number z74374950
                                      Booking 28 sep
                                      Reviced 29 sep time 11.56
                                      Out delivery time 13.52
                                      Not delivered courier. Reason. Receiver Not available. I will go to dtdtc office in nungambakkam check the courier out of delivery asking not delivered courier.
                                      Why are online tracking cheting status
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Sir maine tosham(Bhiwani) se courier lgaya tha bikaner k liye but us courier ko open kr k usme se saman chori kr lia gya hai..bikaner k office me call kr k uspe jldi se action lia jaye nd plz call me [protected]
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                                        H
                                        Health & Beauty
                                        from Noida, Uttar Pradesh
                                        Sep 29, 2018
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                                        Address: 201306

                                        Hi, am manisha dhigan
                                        My courier dispatch to ahmedabad on 25th september 2018, and it reached pari chowk dtdc branch which is near vanice mall on 26th sep 2018, but i did not get it till 29 sep, then i call there and a lady rajni, picked my call and she asked my address and i confirm my all address details, she told me that she will delivered it today evening by delivery boy, and in evening i call her again so, she said that they cant delivered my package because my address is very far and i have to pick it by myself otherwise she will return it, and she send me a wrong address of dtdc branch when i reach there and call her so she said that don"t ask me again and again for address you can find out by google, she was so rude on call, i want to take a action against her. Then i track my package details online so she update my status that my package is out for delivery, and i pick it by myself, so now i will never use dtdc service again.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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