DTDC Courier & Cargo Complaints & Reviews

Parcels keep lying at courier centres neither do they call the party to pick nor do they deliver! Pathetic useless service! Worst courier service! No numbers no contact info where to call what to do! They manually enter misleading information uj the tracking screen! Hundred times called them to deliver parcels and they saybthey dojt have courier guys or the staff is just negligent! They lost my parcel wortg 600 rs in the past inspite of several complaints they didnot deliver nor did they tell me where did my parcel go! The way dtdc works it seems parcels vanish in thin air! Docket numbers - z66004916, z66004914, z63834768, z49705131, z49764230! Attatching tracking details that mark the packets delivered and they are showed delivered to their courier centres not to the receiver!! None of them have been delivered! Misleading/incorrect info updated - receiver shifted/delivered/not at home/etc etc etc.. They can not be trusted at all! They are just fooling around doing nothing! You may reach me at [protected], [protected]@yahoo.com i just want them to be delivered or claim the amount

The consignment booked under the docket number D44046771 by consel India marketing Chennai to Annai Agencies Coimbatore on 02.07.2018 is not delivered till date. We need the exact reason and compensation for the delay delivery. since our committed date is prolonged to our customer. The debit note raised by our customer should be borne by DTDC courier, Coimbatore.

Chi this dtdc is worst service I ever met. I am doing business and I use to send all the couriers through dtdc but ur courier boy didn't gave the parcel to customer and given that parcel to watchmen.
And now the watchmen was not available he went off without giving the parcel to customer. And now who is responsible for the parcel.
Courier boy should give the parcel to customer right and have to take signature from the customer. If the customer was not available and instructs the boy to give the parcel to watchmen then he can give. Without any instructions r information how he gives the parcel to watchmen. It's a worth of 5000. Who will give that money. U r courier boy.
If I didn't got any reply from your side I will go to higher actions
My num is [protected]
Courier boy num is +[protected]

Was to receive translated papers from indo german chamber of commerce bangalore, dtdc pod no. B55437915, shipped on 25th june 2018 to the address :west metro apartment block e flat no 206 chandanagar, hyderabad near chandanagar police station telengana pin : 500050 phone no : [protected] no one from the dtdc hyderabad is picking up the call or replying back about the status. These guys are not taking any responsibility of informing the customer. Its a harassment and torture as they are asking me to collect from the office which no one know from where.

I make a courier from indore to mumbai,
on 29 june, on 2nd july they update status that invalid address. but is it there duty to call respected person if address not found but they didn't call and who will bear this loss this is urgent courier thats why we use dtdc, else we can use speed post,

what a ### services.
not respond and we call them so they give new number each time,
docket num M65735687

im paresh porwal [protected], [protected]

My partner sent a courier to my address at 20th jun-18( Vijayawada to Pochampally-508284) but still now I am not received my courier. I went to malaket branch also and I tried so many calls to same branch & begumpet branch but no one responded. This courier very important to me, This is very bad situation and worst service in my life. 12days completed but no one response please help me.
Thanks to you

I had a parcel to be received through dtdc within 2 to 3 working days. Because it was speed post and the parcel was posted on 25th june 2018. But i got the parcel on 30th of june as a normal working delivery. I spoke to one of the worker and they said, if the parcel is not in time or on expected date, they will refund. But i did not get the refund and also no explanation for the delay.
I want to complain about this courier company for ruining my day and time. I tried to contact customer care, the number is 33004444 and state should be added. But there is no response and atleast the number is not correct. If that number is not working, why they should put on their website. It's really waste of time.
I really don't know why it took so long from guntur to belgaum.

Dtdc awb no. V[protected] jaipur to delhi dt.28/6/2018
Dtdc plus for urgent delivery between 2 to 5pm on 29th june 2018 as committed.

We have sent a document, which was missed to submit for export consignment today flight. Due to urgency we have sent through dtdc plus mode which was suggested as confirmed delivery between 2 to 5pm next day. But could not delivered.

When we checked with the dtdc agent, he told, the packet has reached delhi but it was not open due to late delivery, hopefully it will delivery tomorrow.

We need urgent attention and quick delivery at the below igi airport address.

.
Now urgent delivery need at below address.
Flexi world logistics pvt. Ltd.
Khasra no. 434, westend greens,
Farm house road, near nh-8, rangpuri,
I. G. I. Airport, new delhi 110037
Landmark - back side of shiv murti.

Quick resolution needed.

Best regards,
Nagendra naruka
+91 [protected]
Dharti craft, jaipur

My consignment number is d42786434
Materials reach dtdc office gooty on[protected]
I checked online status it was showing materials delivered on[protected].
I booked a complaint in online case no.11736934. There no response.
Again i booked a complaint in online case no. 11753197. There no response.
I spoken to mr. Tulasiram hyderabad. He gave a number kurnool branch manager. I spoken to him but still not yet solved the problem.

Finally i desided to file the complaint in police station. I have a copy of online status.

I gave my office address for the delivery of one consignment. They delivery person is such unprofessional without contacting me/Office reception, they directly updated the delivery status as "Not Delivered(DOOR/OFFICE CLOSED)". After raising a complain also there is no response.
Tracking Number: X25016471
Complain Number: 11764889.

I need the shipment by EOD as it is Urgent. But no response from the courier team. This is sheet unprofessional.

This is in reference to tracking no. Of one of the shipment to be delivered by dtdc picked up on 19th june 2018 from gurgaon has not yet been delivered to boisar - tarapur, dist. Palghar - 401501. The requests have been submitted but no response is provided. The contact numbers given on the website are not reachable at all even after continual trials. The consignment contains study material, which is very important to reach us in time for studying.

My advocate at machilipatnam, krishna dt, ap, sent a courier on 23/06/2018 from machilipatnam vide consignment no. H[protected]A. P/vja/mtm-1 vf563 cm pet) contain the court notice advising me to appear before court on 27/06/2018 without fail. But i received the courier on 28/06/2018 evening at 05.15 pm. I am not aware of the court notice thereby i could not attend the court on 27/06/2018, the court for non appearance, fined me rs.2000/-

So due to your non delivery of courier on time, i was penalised for rs.2000/- in this context, i am not culprit, your organisation is culprit.
So please send me rs.2000/- to pay to the court immediately within a week,
Otherwise i am constrained to approach the consumer forum.

S. Kondala rao
Vasavi brindavanam,
Tower-1, flat no.1406,
Meter factory road, moti nagar,
Hyderabad-500 018

We have booked a courier in dtdc vizag branch to nellore the transport delayed very badly the courier has arrived nellore before two days but there is no delivery they not even contacted us there call me today and said to pick the courier from the office we paid money for home delivery but ur delivery boys not delivered the courier we are very much disappointed about your service
Very not even satisfied with the transport

My case no. Is 11756300 for dtdc c/n no. Z64310349, i have book said consignment to samba distt j&k on 27 jun from gurgaon dtdc center
The from address i given my mumbai residential

On online status its showing that consignment diverted towards mumbai in palace of samba distt

So pathetic service you should shame on you
Immediate take urgent action there was my very very important documents
I will take strong steps against your pathetic service and will teach you a lessons
Immediate do necessary action to deliver the document as soon as possible

Sir,
I couriered an important and urgent letter to my son on 21 june, 2018 from lucknow to gurugram. As it did not reach my son son till 26 june, i raised a feedback (Complaint). Then on 27 june, the status shows that "not delivered (Receiver not available)". It is to be informed that someone or the other always lives in my flat, thus the question of receiver not available does not arise. Furthermore, no telephonic contact was made either with the consigner or the consignee. It is clear that such a reputed and costly courier company has failed to deliver the important consignment even after a lapse of 6 days and showing a false report that 'receiver not available'
Now i have lost faith with this courier company and will never use their services in future. And will also request all my contacts to refrain from this courier company - prof. Subodh shankar

A consignment was addressed to me but the address was wrongly mentioned. The delivery boy promptly called to ask where i am. I informed him that i stay 5 lanes away and requested him to deliver to me. He very rudely said that is not his job and cant deliver. I suggested him to come half way, he rudely disconnected the call. Made me wait for 30 mins

They were unable to pick my items up at the time committed to. The goods ended up leaving a week after they were supposed to. When they arrived in london the boxes were all badly damaged.
One box contained my mac computer which i could not insure with them and therefore took on the risk myself. What i didnt expect to take on was the stupidity and incompetence of the company. The box labeled fragile and this side up was delivered upside down. All boxes were crushed as though hasty load was placed on top and my mac computer was literally bent inside the box! My tennis requet crushed and several other items damaged or completely broken. When i raised this issue with them they simply sent me the insurance form and reminded me that the computer was not covered... I don't think insurance is there for dtdc's incompetence and stupidity is it? Rather unforeseen circumstances or issues.

Firstly, the update is not on time.. My package which was to be sent to me was received 5 days ago and they didnt updated the status... When i complained to them then they updated the staus about my package saying it as rto out for delivery and after one minute it read rto delivered... But neither any message came nor any phone call.. I was at all time in my home... It is a real waste of time plus i already paid the amount and now they are doing such a loose work which is threatening me.

I sent a box to flipkart ware house on 6th jun 2018 but after 20days also the product was undelivered, i also contact to customer care number of bangalore and delhi 2 to 3 times but no response, the customer care team manager mr. Jitendra of delhi us talked roudly, and irresponsible, he told he is not responsible & don't know where is the package. If they can't deliver the product they can return to the sender adress. But after 20days the product can't delivered nor return.

Dear concern,

This is too inform you that one courier was booked from bhubaneshwar, odisha to chhatarpur, mp but still not received and it's showing successfully deliver in kolkata. So kindly deliver this tomorrow at chhatarpur, mp. We have dispatched very important documents in this envelop to submit in govt department.
Correct address:-
Richerd sansthan c/o ajay pratap singh, near income tax office, behind chauhan maul, new colony, chhatarpur, mp - 471001, [protected]