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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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+91 80 2536 5039
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 337

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M
Mannu Wadhwa
from Amritsar, Punjab
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product not delivered

I hav booked courier from dtdc nd docket no of dtdc s m65464639 but it has not been delivered i hav booked on 10th may 208 noe its 17th now but it has not been delivered please resolve this issue as soon as possible its a request courier has booked from mumbai to howrah pincode 711204... 2nd time i m facing this issue.. Please take action in a day or two......
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Shekhar Murthy
from Kothapet, Telangana
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consignment not delivered - customer care contacts not working / not attending

Address:560103

I had booked a consignment from anandbagh branch (H48) [sainikpuri (Afochs) (Hf1206)], secunderabad on 14 may 2018, consignment number h08218685. The consignment was booked for bellandur, bangalore.
The tracking history shows tuesday, 15 may 18:57 hours - not delivered (Mis-route), madiwala, bangalore. There have been no updates thereafter.
My efforts to contact various customer care numbers have failed, except, [protected]...
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A
Athul Mathew Konoor
from Ernakulam, Kerala
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returned parcel forwarded from facility even before reaching the destination

Returned Parcel Forwarded From Facility, WHAT DOES THAT MEAN?

The parcel has yet to reach the destination location (Kottayam) still it shows Returned Parcel Forwarded From Facility(Cochin) in the status.So actually where is the parcel now?.Did it get returned? or what is the problem here? It hasn't reached the delivery location and yes it hasn't attempted a delivery too.
Do look into this matter...
Consignment...
+1 photos
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Hi There,

I sent a parcel on April 7th 2018 to USA. Its a large wood Gopuram. It came chipped and damaged. This piece is very expensive and hard to repair.
Tracking No. N[protected].DTDC). FedEx track No.[protected].
I am very dissatisfied with the service we have been subjected to. Even before sending it, we had trouble. We had to call repeatedly for the status
of the package and were given no answers....
+6 photos
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H
harsh210
from Ahmedabad, Gujarat
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courier services - damaged product delivered

Address:Vadodara, Gujarat, 390021

We had sent a parcel which had two artwork frames from vadodara to gurgaon on10th may 2018 which was received on 14th may 2018 in a damaged condition. We were promised it will reach intact - which did not happen. The articles were damaged and it was in bad shape. I request a refund for the courier fees. Below are the details.

Consignment number: d42729393
Date of courier: 10th may 2018
Date of the article received:...
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E
eramolsatpute
from Pune, Maharashtra
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unsatisfactory service

Address:Nashik, Maharashtra, 422101

My friend Amol Gavate sent me parcel through DTDC courier services from Pune to Nashik. DTDC failed delivered parcel to me instead returned parcel with out delivering to me. They didn't contact me or sender while returning.DTDC never called me or visited my home for delivery. I visited their office in Jail Road, Nashik. they couldn't locate my parcel.I called their Jail Road, Nashik office multiple time but they didn't give satisfactory answers...
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U
Unihorn IEMulbagal
from Kolar, Karnataka
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consignment not delivered

Address:Kolar, Karnataka

Our ho booked an urgent consignment at gurgaon on 03.05.2018 to be delivered at mulbagal, karnataka but it is not yet delivered despite continuous persuasion and failed to deliver till now. One more thing is the branch office at mulbagal do not bother to deliver the consignment at the given address instead the customer has to enquire about the details and go and collect the courier. I don't know how can these agency collect charges when they...
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S
sarada rani tadikamalla
from Chandrapur, Maharashtra
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non delivery of good

Address:Nagpur, Maharashtra, 440014
Website:DTDC

Our consignment no h79729075 was not delivered today and somebody from head office nagpur called us and told to collect consignment from head office. Is it rule to collect consignment personally by customer. Then what is need of delivery boy appointed in dtdc.
He was talking very rudely and he also lied that the courier boy called us earlier as there is no record of miscall in my mobile. It is evident. And another lie is that we were...
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Address:400093

As per DTDC tracking my shipment Z60592595 was out of delivery on 8th May and status updated on tracking site was receiver not available.DTDC delivery person did not turn up to give the shipment at the given address, as my parents are there at home. Why your system is wrongly updated.I made a followup call on customer care to check when the parcel will be delivered. CC agent said they will cross check from their end and I will get update...
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N
Neha kolikar
from Nashik, Maharashtra
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very bad service

Address:Latur, Maharashtra
Website:dtdc courier service

Urgent action must be taken against manager of dtdc courier service latur
My very important official document had to be submitted by today itself... So i did faster courier service... To midsr dental college latur...413512... But hasn't reached yet..
As they don't have manners how to respond to a customer.. N claims of false service... Just loot the normal people......
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V
venu197011
from Hubli, Karnataka
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consignment no.h80665535

Address:Krishna, Andhra Pradesh, 520 001

On 1st may i have booked a cover to bennett university, Noida, from DTDC Ramamandiram Branch, they told me that the cover will be delivered 4 or 5 days.. On 7th of may it reached to parichowk branch till date it is there only. 14 days have been expired. 9th of this month onwards i am pursuing the matter through website, customer care, twitter, Facebook. A complaint ticket no is generated 9th may at 17.31 hours, not yet resolved. I have grabbed...
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P
Ps2604
from Kolkata, West Bengal
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wrong delivery of my courier

Address:700156
Website:www.dtdc.in

Hi,
Please help me find my parcel with number k09275878 which was sent from titan eye+ it had my spectacles in it.
I tracked my item and it shows it’s delivered to some office colleague but i am a college student and i have received no delivery, i have my exams and need my glasses urgently.
There is no response from dtdc in this matter please help me...
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A
Akashverma1125
from Noida, Uttar Pradesh
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worst delivery. haven't received the courier and it's been more than 10 days.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:DTDC

I'm witnessing the worst delivery by dtdc. It's been more than 10 days and i haven't received the courier yet. They are saying courier is not delivered due to wrong address then how the hell it got delivered a few months ago at the same address. Even after calling to the dtdc hub they haven't sent the courier. You should not make fake promise if you can't deliver the product on time or else stop the company which can't even satisfy the customer....
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M
Manas Manoj
from Ahmedabad, Gujarat
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status showing delivered but not received by consignee

Dear team,

This is pure treachery and cheating.

I had sent a parcel (Smart watch) which is quite expensive to delhi.

Consignment no a40831614.

Surprised to see that the status is showing delivered but is still not received by consignee.

The address is clearly written preet vihar and in the tracking website it is showing swasthiya vihar

Is this the way...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Hi,

I have sent one parcel with consignment no. Z5687795 on 8th may"18 and while checking the status its showing as"successfully delivered" however while checking with the consignee, i came to know that parcel has not been received by him. How come? Worst experience with dtdc. It seems to be a fraudade by dtdc.

Please check and confirm asap as i am going to take further actions......
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M
Mangalika
from Ahmedabad, Gujarat
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misbehavior of the staff at my home

Address:Ahmedabad, Gujarat, 380054

The staff of dtdc ahmedabad just came to deliver my package and he abused us in his rural language commenting on the women of the household and also threatened to hit us. When he tried to push and intrude the house, thankfully the man of the house had to physically stop him. Me and my family are deeply disturbed and enraged by this incident. We had documents in the package and he was snatching it back from us literally....
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R
raviabsRediff
from Hyderabad, Telangana
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courier undelivered

Address:Allahabad, Uttar Pradesh

Really fed up with the service of these dtdc unit at allahabad civil lines with contact no. [protected].
First of all they never deliver courier on time and when give a call to know the reason, never pick up the calls easily. If i make a call at least 4, 5 times then only they pick up. My courier bill is attached and you can see it's been 7 days around and still the courier is undelivered though the courier has already reached there...
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Dear sir/madam,
I sent a courier on 03-05-18 through dtdc with consignment no-d42860953 from huzurnagar. I have been continuously tracking on dtdc website and from 06-05-18 onwards status showing succesfully delivered. Till today receiver doesn't receive the courier and even any courier boy not called the given mobile numbers.
After telephone conversations with pune customer service, simply they are saying at present no dtdc...
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S
srinivasgurlinka
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product returned and not delivered

Address:500033
Website:www.dtdc.in/tracking/tracking_results.asp

Hi team,

I have been given a tracking number by hdfc but i dont think it has been anywhere near to my place. At least during delivery, the dtdc did not bother to call me.

Very poor service, the product was very important for me and i missed my time.
See the tracking. Tracking no. X24962077.

This is ridiculous.

I stay at jubilee hills.

Sat, 12th may'18|09:29...
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A
Akash Investments
from Hassan, Karnataka
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late delivery & non delivery

Address:574239

We have sent 5 covers on 05/05/2018. Out of which 3 was delivered on 07/05/18 after 4 pm (This is main problem for us as the cut-off time is 3 pm. The courier reaches the location on same day we send but always delivered after 3.30 pm) . Another two POD Nos.B54198115 & B54198117 was not delivered on 07/05/18. After our several followup on next day (08/05/18) at last the delivery boy told us at 2.30 pm he is going to deliver. But delivered...
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